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1997 Jeep Cherokee Equipment Problems

30 owner-reported equipment complaints from NHTSA data

30
Complaints
Jan 2003Nov 2002
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (30)

mediumEQUIPMENT
Filed: Oct 2010

TL*THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PASSENGER SIDE BECAME WET FROM THE AIR CONDITIONER. THE FAILURE OCCURRED ON THE REAR PASSENGER SIDE. THE CONTACT COULD NOT REMEMBER WHAT WAS DONE TO REMEDY THE FAILURE IN 1997. THE FAILURE OCCURRED AGAIN SUMMER 2009 AS THERE WAS WATER BUILD UP ON THE FRONT PASSENGER SIDE WHERE THE AIR CONDITIONER WAS IN USE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 142,000.

NHTSA #: 10360434
mediumEQUIPMENT
Filed: Sep 2003

MULTIPLE FAILURES OF AIR CONDITIONING SYSTEM REQUIRING MORE THAN 4 TRIPS TO THE SERVICE SHOP THAT CULMINATED IN AN $840 COST TO REPLACE THE AIR CONDITIONING EVAPORATOR. *JB

NHTSA #: 10039281
mediumEQUIPMENT
Filed: Jun 2003

AC DRAIN HAS STOPPED UP 4 TIMES OVER THE LIFETIME OF THE CAR RESULTING IN LOTS OF WATER TO OVERFLOW ON THE CARPET OF THE CAR CAUSING DAMAGE TO THE CARPET. ACCORDING TO THE SERVICE DEALER, "THE DRAIN MAY CLOG UP AT ANY TIME." WHAT IS THE PROBLEM WITH THIS DRAIN? I'VE NEVER HAD A CAR DO THAT BEFORE. *JB

NHTSA #: 10023222
mediumEQUIPMENT
Filed: Jan 2003

CONSUMER STATES THAT VEHICLE'S FUEL GAUGE DOESN'T READ CORRECTLY AND STALLS. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS *DT

NHTSA #: 10002323
mediumEQUIPMENT
Filed: Nov 2002

AIR CONDITIONER NOT BLOWING COLD, FREON RECHARGED BY AUTO DEALER, ONE YEAR LATER. THE SAME PROBLEM, WAS TOLD VERY EXPENSIVE TO FIX, AND IT WAS CHEAPER TO RECHARGE EVERY YEAR. RECHARGED AGAINJUNE 2001, AND AGAIN ON JUNE 2002. TALKING WITH OTHER JEEP OWNERS, THEY HAD THE SAME PROBLEM. IT DOESN'T SEEM NORMAL THAT THE EVAPORATOR IN A 3 YEAR OLD JEEP SHOULD FAIL. I HAVE OWNED CHRYSLER PRODUCTS FOR 20 YEARS & NEVER HAD THIS PROBLEM. I SHOULD HAVE REACTED SOONER, BUT I FIGURED IT WAS OUT OF WARRANTY, AND NOW I HAVE LEARNED OF OTHERS WITH THE SAME PROBLEM. DT

NHTSA #: 769716
mediumEQUIPMENT
Filed: Sep 2002

I CONTACTED THE DEALER FOR THE EVAPORATOR/CONDENSER PROBLEM ON THE AIR CONDITIONER ON THE VEHICLE- THE CUSTOMER SERVICE REP. AT CHRYSLER TOLD ME THAT THE MILEAGE WAS TOO HIGH AND THERE IS NOTHING HE CAN DO FOR ME- BUT HE IMMEDIATELY TRIED TO SELL ME A NEW VEHICLE AT A "SPECIAL PRICE". THIS IS THE 3RD TIME THAT JEEP/ DAIMER CHRYSLER HAS FAILED TO COVER ANYTHING UNDER THE RECALL CONDITIONS. THE FIRST TIME WAS A BRAKE PROBLEM THAT I CLEARLY STATED WAS A MFG. DEFECT- THEY INSISTED THAT IT WAS MY DRIVING HABITS, PAID OUT OF POCKET FOR THE REPAIR. 2ND PROBLEM WAS A WIRING HARNESS PROBLEM THAT THE DEALER HAD PROBLEMS FINDING AND THEN ATTEMPTED TO CHARGE $$$$ FOR THE REPAIR- AGAIN OUT OF POCKET REPAIR FOR WHAT I FEEL WAS A MFG. DEFECT OR OVERSIGHT ON THE WIRING HARNESS ASSEMBLY. SO I WILL DEFINITELY MAKE THIS MY LAST CHRYSLER/JEEP PURCHASE FOR ME AND MY FAMILY.*AK

NHTSA #: 766832
mediumEQUIPMENT
Filed: Jul 2002

AIR CONDITIONER EVAPORATOR DEFECTIVE, SEVERAL DEALER MECHANICS AGREE THIS IS A COMMON SITUATION WITH THIS SPECIFIC MODEL. NON-DEALER MECHANICS ALSO SEE THIS AS SITUATION COMMONLY. CHRYSLER HAS ISSUED EXTENDED WARRANTY FOR OTHER VEHICLES FOR SIMILAR PART BUT WON'T FOR THIS MODEL. ALSO, PREVIOUS CONDENSATION LEAKAGE FROM FRONT PASSENGER AIR VENTS.*AK

NHTSA #: 764414
mediumEQUIPMENT
Filed: Mar 2002

CONSUMER STATES THAT THE AIR CONDITIONING UNIT HAS BEEN COMPLETELY REPLACED AND STILL FAILS TO FUNCTION. *TT

NHTSA #: 785929
mediumEQUIPMENT
Filed: Mar 2002

AIR CONDITIONER COIL LEAKING, SAME PART ON GRAND CHEROKEE RECALLED. *AK

NHTSA #: 758964
mediumEQUIPMENT
Filed: Oct 2001

AIR CONDITIONER DID NOT COOL PROPERLY. *SLC *YH

NHTSA #: 563774
mediumEQUIPMENT
Filed: Oct 2001

CD PLAYER WOULD NOT TAKE CDS. *SLC *YH

NHTSA #: 563774
mediumEQUIPMENT
Filed: Oct 2001

AIR CONDITIONER DID NOT COOL PROPERLY. *SLC

NHTSA #: 563774
mediumEQUIPMENT
Filed: Oct 2001

CD PLAYER WOULD NOT TAKE CDS. *SLC

NHTSA #: 563774
mediumEQUIPMENT
Filed: Oct 2001

THE A/C WAS NOT COOLING PROPERLY. *YH

NHTSA #: 563613
mediumEQUIPMENT
Filed: Oct 2001

THE CD PLAYER MALFUNCTIONED. *YH

NHTSA #: 563613
mediumEQUIPMENT
Filed: Oct 2001

THE CD PLAYER MALFUNCTIONED. *YH

NHTSA #: 563613
mediumEQUIPMENT
Filed: Sep 2001

THE TAPE DECK HAS BEEN REPLACED TWICE.*JB

NHTSA #: 563188
mediumEQUIPMENT
Filed: Aug 2001

AIR CONDITIONER DOES NOT GET COLD.*JB

NHTSA #: 562539
mediumEQUIPMENT
Filed: Aug 2001

THE EVAPORATOR CORE SHOULD NOT GO ON A 5 YEAR JEEP. *AK

NHTSA #: 749739
mediumEQUIPMENT
Filed: Jul 2000

THE VEHICLE HAS HAD TWO EXPERIENCES WITH THE AIR CONDITIONER EVAPORATIOR FAILING, RECALL ON OTHER MODELS, HOWEVER JEEP CHEROKEE SPORT IS NOT INCLUDED EVEN THOUGH THE CONDITIONS ARE THE SAME. *MJS

NHTSA #: 552911
mediumEQUIPMENT
Filed: Jun 2000

AIR CONDITIONER IS LEAKING FLUID. VEHICLE WILL BE COLD ONE MINUTE, AND THE NEXT MINUTE IT IS HOT. VEHICLE WAS TAKEN TO A MECHANIC, AND THE EVAPORATOR COIL NEEDED TO BE REPLACED. *AK

NHTSA #: 863791
mediumEQUIPMENT
Filed: Oct 1999

AIR CONDITIONING LEAK DUE TO EVAPORATOR COIL FAILURE. MJS

NHTSA #: 549412
mediumEQUIPMENT
Filed: Aug 1999

A/C FAILUURE. BLOWS HOT AIR. DEALER REPAIRED PROBLEM THE FIRST TIME. NOW, 30K MILES LATER, SAME PROBLEM. I HAVE FRIENDS WITH A 1997 GRAND CHEROKEE(SAME ENGINE, ETC) WHO JUST HAD THE A/C MALFUNCTION ON THEIR VEHICLE.

NHTSA #: 710636
mediumEQUIPMENT
Filed: Apr 1999

CD PLAYER FAILED. MJS

NHTSA #: 544959
mediumEQUIPMENT
Filed: Mar 1999

CD PLAYER SWITCH FAILED.

NHTSA #: 607580
mediumEQUIPMENT
Filed: Feb 1999

STEREO MALFUNCTIONING. *YC

NHTSA #: 606667
mediumEQUIPMENT
Filed: Feb 1999

CD PAYER FAILED TWICE. YH

NHTSA #: 607151
mediumEQUIPMENT
Filed: Feb 1999

ELECTRICAL INSTRUMENT PANEL NOT WORKING. YH

NHTSA #: 606576
mediumEQUIPMENT
Filed: Feb 1999

CD PLAYER FAILED. *YC

NHTSA #: 606595
mediumEQUIPMENT
Filed: Apr 1998

C/D PLAYER FAILED.

NHTSA #: 533995

Other 1997 Jeep Cherokee Issues