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2017 Ford Fusion Steering Problems

50 owner-reported steering complaints from NHTSA data

50
Complaints
1
Recalls
6
Crashes
Jan 2018Dec 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Steering Recalls (1)

RECALLCampaign #18V167000

STEERING: STEERING WHEEL/HANDLE BAR

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Fix: Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

Owner Complaints (50)

criticalSTEERING,ELECTRICAL SYSTEM
Filed: Dec 2025

Car warning states “steering assist fault service required” total loss of power steering in the vehicle after sat parked for a week, vehicle started without issue, no warning codes can be found with OBDII scanner

NHTSA #: 11707501
criticalSTEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Jun 2023

Accident

NHTSA #: 11526487
criticalSTEERING,ELECTRICAL SYSTEM
Filed: Jan 2022

I drove about 11 miles total to get on the interstate, when I was about 7-9miles into my drive, my steering wheel started to lock up. I slammed on my breaks, and kept twisting and turning my steering wheel for about 2 miles to the nearest gas station. I had tons of lights pop up on my dash and they said my steering system is failed.

NHTSA #: 11445901
criticalSTEERING
Filed: Dec 2021

On the highway we lost the steering assist function. The dash lit up with steering assist failure. Due to this system failing on the highway, I almost had an accident while in a turn, I went across the rumble strips toward the wall and just barley missed hitting the wall.

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NHTSA #: 11445041
criticalSTEERING,SUSPENSION,WHEELS
Filed: Jan 2021

Turning into my neighborhood at about 10-15 MPH the left wheel and hub fell off causing the car to crash into the pavement. This caused alot of damage to the front bumper and fenders. And the linkage to the right wheel.

NHTSA #: 11389280
criticalSTEERING
Filed: Dec 2020

Was driving on the highway at 65 MPH and lights popped up on dash lose of steering stop car safely in high traffic and basically lost all power steering and ability to control the car almost crashed into a semi. With pregnant girl in the passenger seat.

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NHTSA #: 11377525
criticalSTEERING,UNKNOWN OR OTHER
CrashFiled: Sep 2020

I was driving home one night on gordon dr in ruston, louisiana when an animal entered the road so I steered to the left to avoid the animal and suddenly loss control of steering. This caused me to crash into a ditch with a cement drain. My car proceeded to drag on the ground so I did not drive it and reported it to insurance and it was declared totaled.

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NHTSA #: 11355663
criticalSTEERING
Filed: May 2020

Upon starting the car, the car was without power steering and the following message appeared on the dash 'steering assist fault, service required.' the car was in a stationary position when this occurred.

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NHTSA #: 11324737
criticalSTEERING
CrashFiled: Jul 2019

Tl* the contact owns a 2017 ford fusion. While driving approximately 70 MPH, the steering wheel became really loose and caused the vehicle to veer to the right. The vehicle crashed into a ditch and struck a tree.

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NHTSA #: 11231452
criticalSTEERING
CrashFiled: Jun 2018

Tl* the contact owned a 2017 ford fusion. While driving at an unknown speed, a beeping noise was heard and the steering wheel seized. As a result, the contact lost control of the vehicle and drove into a creek.

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NHTSA #: 11102330
criticalSTEERING,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)
CrashFiled: May 2018

I was driving through san juan capistrano california evening of jan 3rd 2018 west bound on hwy 74 having just past the overpass on I-5. I was only going about 30 MPH and the steering suddenly stopped working and my car floated over and I could not stop it or steer. It was the strangest thing I ever experienced.

NHTSA #: 11097839
criticalSTEERING,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER
Filed: May 2018

Steering turns excessively with turn while driving, and then sticks. Ford states "its working as it should". Repeatedly takes me into adjacent lane upon lane change, and almost off road, when getting off exits.

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NHTSA #: 11092511
criticalSTEERING,SUSPENSION,POWER TRAIN,WHEELS
CrashFiled: Nov 2017

Tl* the contact owns a 2017 ford fusion. While driving 60 MPH, the vehicle pulled to the left and swayed. There were no warning indicators illuminated.

NHTSA #: 11044825
criticalSTEERING
Filed: Nov 2017

I was driving in the highway and suddenly the wheels stopped from turning I almost had an accident when I touk the exit and the light went on indicates the car need a service steering assist fault, I took it to ford dealer ther was no explanation what did cause that they told me the steering bar rock get broken because you may hit something I explained to them that nothing hit me bbut because they have no explanation they made that up someone need to look that up this is so dangerous issue while you driving.

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NHTSA #: 11041970
highSTEERING
Filed: Feb 2026

The contact owns a 2017 Ford Fusion. The vehicle was started; however, the steering wheel failed to function as intended. The contact moved the gear shift lever to reverse(R), and the steering wheel seized.

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NHTSA #: 11720997
highSTEERING
Filed: Feb 2026

The contact owns a 2017 Ford Fusion. The contact stated that while her granddaughter was driving at an undisclosed speed, the steering wheel detached and was left hanging. The driver moved over to the side of the highway.

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NHTSA #: 11718878
highSTEERING,TRACTION CONTROL SYSTEM
Filed: Feb 2024

The contact's daughter owns a 2017 Ford Fusion. The contact stated that while his daughter was driving at approximately 45 MPH, the vehicle lost power steering functionality. The contact stated that the power steering assist, traction control, and hill stop assist warning lights were illuminated.

NHTSA #: 11574308
highSTEERING
Filed: Dec 2023

I was driving my car one day and the power steering fault message popped up on my dash of my car. So I turned around and went home. I turned the car off and then turn the car back on.

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NHTSA #: 11560456
highSTEERING
CrashFiled: Oct 2022

Driving straight and the steering locked up causing the car to veer to the left and was not allowing her not to be able to turn the car. My 19 year old daughter ended up hitting a fence and totaling the car.

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NHTSA #: 11491463
highSTEERING
Filed: Oct 2021

The contact owns a 2017 Ford Fusion. The contact stated upon starting the vehicle, the "Power Steering assist Fault" and "Service Advance Track" messages illuminated on the instrument panel. The contact stated that the steering wheel lost power steering and was significantly more difficult to steer.

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NHTSA #: 11438674
highSTEERING
Filed: Nov 2017

While driving, the steering wheel started to loosen. It almost felt like it was going to come off. I was traveling on I-94 from milwaukee to the chicago area, so it was flat road, good conditions.

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NHTSA #: 11051308
highSTEERING,SERVICE BRAKES,ENGINE
Filed: Feb 2017

Was driving in a parking lot, between 5-10 MPH when the car clicked loudly. I lost steering and brakes, and came to a sudden stop. The engine had turned off, the car had put itself into park, and the instrument panel went back as if I had opened the door with the car shut off.

NHTSA #: 10949943
mediumSTEERING
Filed: Nov 2025

The contact owns a 2017 Ford Fusion. The contact stated that the steering wheel was loose. The contact was able to rock the steering wheel approximately 3/8 of an inch in either direction.

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NHTSA #: 11699017
mediumSTEERING
Filed: Aug 2024

The contact owns a 2017 Ford Fusion. The contact stated while driving 50 MPH and making a left turn, the power steering failed to function as intended. The contact stated that the steering wheel had seized and became difficult to maneuver.

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NHTSA #: 11608789
mediumSTEERING
Filed: Mar 2024

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly. The power steering assist warning light was illuminated.

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NHTSA #: 11575817
mediumSTEERING
Filed: Feb 2024

The shifter cable bushing was no longer present and the shifter cable detached, causing my car to be unable to move out of park. I was actively driving the vehicle, backing it out when this happened, leaving me and my car stuck in the middle of the lane. This problem has caused a recall on earlier years of the car, making it a known issue.

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NHTSA #: 11573873
mediumSTEERING
Filed: Nov 2023

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel was extremely loose, prompting the contact to pull over to the shoulder of the roadway. No warning lights were illuminated.

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NHTSA #: 11554224
mediumSTEERING
Filed: Aug 2023

The contact owns a 2017 Ford Fusion. The contact stated while reversing, the steering wheel was significantly loose. There was no warning light illuminated.

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NHTSA #: 11537843
mediumSTEERING
Filed: Jan 2023

I got in my 2017 Fusion SE to leave my house. As I started out of my driveway, I noticed that the steering was hard and I had a " Steering Assist Fault, Service Required" lamp on. I did not drive the car that day.

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NHTSA #: 11503646
mediumSTEERING
Filed: Dec 2022

The contact owns a 2017 Ford Fusion. The contact stated that after his son came to a stop at a stop signal, there was a loss of power steering functionality, and the steering wheel became difficult to maneuver. The TPMS warning light was intermittently illuminated.

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NHTSA #: 11498319
mediumSTEERING
Filed: Jul 2022

Driving vehicle, Steering Assist Fault light comes on, steering wheel locks and vehicle becomes very difficult to operate. Locally, Ford dealership will not inspect as they will not take any calls in the service department. This is the second time this has happened to this vehicle.

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NHTSA #: 11474065
mediumSTEERING
Filed: May 2022

Steering wheel wobbles and is loose. Can pivot up, or right / left about an inch. NOT a rotational loose (like worn bushings).

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NHTSA #: 11465372
mediumSTEERING
Filed: Mar 2022

Power Steering became difficult to turn and handle while driving, this just suddenly happened without warning, my Son's safety was at risk by not being able to handle the steering, shortly after the Steering Assist Fault warning light came on, Service Traction Advance warning light and Hill Assist not working light came on.

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NHTSA #: 11455733
mediumSTEERING
Filed: Mar 2022

The contact owns a 2017 Ford Fusion. The contact stated while driving 75 MPH, the service advancetrac and another unknown warning light was illuminated. The contact stated that the steering wheel became difficult to turn.

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NHTSA #: 11455614
mediumSTEERING
Filed: Mar 2021

Out of no where, I loose power steering. My light are now on- power steering assist failure. Sometimes when I turn my car on and off- it works, but lately that is not even helping.

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NHTSA #: 11398984
mediumSTEERING
Filed: Jan 2021

While driving the steering feels lose like when I turn it feels as if it going to steer my car into a circle. It is very touchy on the steering not sure if it needs tightened or just simply fixed from the recall.

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NHTSA #: 11386477
mediumSTEERING
Filed: Nov 2020

Tl* the contact owns a 2017 ford fusion. The contact stated while driving below 20 MPH, the power steering assist warning light illuminated and the steering wheel became difficult to turn. The contact drove the vehicle in manual steering mode to the residence.

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NHTSA #: 11372767
mediumSTEERING
Filed: Aug 2020

Tl* the contact owns a 2017 ford fusion. The contact stated while driving 30 MPH, the steering wheel became difficult to turn with the power steering assist warning light illuminated. The contact drove to her destination.

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NHTSA #: 11350303
mediumSTEERING
Filed: Jun 2020

Tl* the contact owns a 2017 ford fusion. The contact stated that while driving at various speeds and parked the steering wheel felt loose. There were no warning lights illuminated.

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NHTSA #: 11328023
mediumSTEERING
Filed: Feb 2020

I just purchased this vehicle from a private dealer (american car center in ga). In less than 2 days the error message popped up. They wont fix the issue and ford wants me to pay to get it on the computer to see whats wrong with it.

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NHTSA #: 11307289
mediumSTEERING
Filed: May 2018

Tl* the contact owns a 2017 ford fusion the contact received notification of NHTSA campaign number: 18v167000 (steering) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (rockwall ford, 990 e interstate 30, rockwall, tx 75087, (972) 290-2200) was unable to verify when the part would be supplied from the manufacturer.

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NHTSA #: 11091706
mediumSTEERING
Filed: Mar 2018

Regarding manufacturer's recall number 18s08 (steering wheel separates from the steering column. I called the local ford dealer in lynbrook, ny to have the safety repair and was informed on 3/21 that ford had not sent the parts and that they were not expected for "months." I then called ford's national customer service line to complain about the safety issue.

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NHTSA #: 11081065
mediumSTEERING
Filed: Jan 2018

The steering wheel became loose and had an extreme amount of play in it. I took it in to the dealer to have it checked and repaired. They took care of it with no problem.

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NHTSA #: 11058092
lowSTEERING
Filed: Jun 2020

Steering wheel is loose. This is more movement than vibrating. It is loose whether car is moving or still.

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NHTSA #: 11327988
lowSTEERING
Filed: Apr 2019

Yesterday I was parked at work, I got into my car and my service advance trac light and steering assist fault light came on. My steering wheel was locked and I could not turn the wheel. I had no warning and no problems leading up to this.

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NHTSA #: 11196856
lowSTEERING
Filed: Dec 2018

Steering wheel became noticeably loose and wobbly while driving.

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NHTSA #: 11162990
lowSTEERING
Filed: Aug 2018

Recall on bolt with steering wheel

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NHTSA #: 11120852
lowSTEERING
Filed: Mar 2018

Tl* the contact owns a 2017 ford fusion. While browsing online, the contact found NHTSA campaign number: 18v167000 (steering). The contact called nazareth ford (4067 jandy blvd, nazareth, pa 18064, (866) 601-7744) and ray price ford (2971 route 940, mount pocono, pa 18344).

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NHTSA #: 11079830
lowSTEERING
Filed: Feb 2018

Steering wheel became loose while driving

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NHTSA #: 11073384
lowSTEERING
Filed: Dec 2017

My steering wheel has become very loose and feels like it's going to fall off. I have video for proof. 2017 ford fusion sport.

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NHTSA #: 11057484

Other 2017 Ford Fusion Issues