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2012 Ford Fusion Lights Problems

14 owner-reported lights complaints from NHTSA data

14
Complaints
Jan 2019Nov 2012
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (14)

mediumEXTERIOR LIGHTING
Filed: Feb 2023

This is a general concern, not limited to only my car. Daytime running lights do not turn on the tail lamps. People believe if they have the DRL turned on, they’re safe, but they are difficult to see in rain/fog/tunnels etc. DRL should include tail lamps Also, automatic headlamps only come on when it gets dark enough out. It’s surprising how many tail lamps come on half way through the turnpike tunnel. Auto lamps should simply come on when you turn on the key. That’s a frustration of mine. Thank you for listening.

NHTSA #: 11506702
mediumEXTERIOR LIGHTING
Filed: Aug 2022

Rear tail light side parking marker. All marker lights in working order is required to pass Delaware state inspection. The LED is hard wired within the housing unit and is not a replaceable bulb. I have to replace the housing assembly for 160.00 plus tax for a simple light. Car is 10 years old. I don't believe Ford expected it to fail for the life of the car. Part 13404. The side marker light is not on the parts diagram. I can replace the part but was hoping Ford would cover the bill, but I admit, i am venting frustration.

NHTSA #: 11476912
mediumEXTERIOR LIGHTING
Filed: Oct 2019

A WEEK AGO I SMELLED SOMETHING BURNING WHILE I WAS DRIVING. I HAD JUST HAD A BELT REPLACED AND THOUGHT FLUID LEAKED AND WAS BURNING OFF, CHECKED UNDER MY HOOD AND COULDN'T SMELL ANYTHING. A FEW DAYS LATER MY BOSS TOLD ME MY TAIL LIGHT WAS OUT. I HAD JUST CHANGED IT A MONTH OR SO AGO, BUT WHEN I LOOKED AT MY LIGHT, THE BULB WAS BLACK, THE BASE YOU PLUG IT INTO IS BURNT AND THE PLASTIC ON THE ASSEMBLY IS MELTING. WHY IS THIS NOT A RECALL YET? I SEE PLENTY OF PEOPLE ON HERE WITH THE SAME ISSUE.

NHTSA #: 11268893
mediumEXTERIOR LIGHTING
Filed: Jul 2019

TOOK MY CAR IN TO HAVE THE AIRBAG SAFETY RECALL REPAIRED LAST WEEK. HAD NOT DRIVEN AT NIGHT UNTIL 2 DAYS AGO AND NOTICED MY LOW BEAM LIGHTS ARE NO LONGER WORKING. I HAVE CHECKED THE FUSES, LIGHT BULBS, AND EVEN REPLACED THE HEADLAMP SWITCH BUT NOTHING. THE FORD DEALERSHIP WHERE I HAD IT REPAIRED STATED THE REPAIR WOULD NOT AFFECT MY LIGHTS. HAD THE CAR FOR THE PAST 4 YEARS AND NEVER HAD A PROBLEM UNTIL NOW. TOO COINCIDENTAL.

NHTSA #: 11234239
mediumEXTERIOR LIGHTING
Filed: Jan 2019

THIS PROBLEM BEGAN ABOUT 2 1/2 YEARS AGO WITH BACK TURN SIGNALS, BOTH LEFT AND RIGHT, WILL GO OUT APPROXIMATELY EVER 6 MONTHS. WHEN ONE SIDE GOES OUT, I REPLACE , BUT THEN 2 WEEKS LATER THE OTHER SIDE GOES OUT. GOOD FOR 6 MONTHS THEN SAME THING. AS OF TODAY 1/15/2019 MY RIGHT SIDE JUST WENT OUT AGAIN. I HAVE TAKEN TO DEALER BUT THEY SAY NOTHING IS WRONG OR NO RECALLS THEY ARE AWARE OF AT THE TIME. NEVER MENTIONED ANY BURNING AS I HAVE SEEN IN OTHER COMPLAINTS WITH THIS VEHICLE ISSUE. NOT SURE WHAT TO DO ANYMORE. WILL CALL FORD DIRECTLY BUT DON'T FEEL IT WILL BE HELPFUL

NHTSA #: 11170173
mediumEXTERIOR LIGHTING
Filed: Aug 2018

SERVICE MANAGER: [XXX] MY CAR VIN#[XXX]. BOTH HEADLIGHTS DON'T WORK & HAVEN'T SINCE FEBRUARY 2017. I HAD GROTE AUTOMOTIVE SERVICE CENTER DO THE REPLACEMENT OF BOTH FRONT I PURCHASED THE CAR ON 12/5/15. ONE HEAD LIGHT & ONE TAIL LIGHT WAS NOT WORKING. HEADLAMPS WERE REPLACED DONE ON 2/27/2017. THEY WORKED ON & OFF, STAYED OFF THEN ON 5/22/2017 RIGHT & LEFT HEADLIGHT BULB INOP WAS REPLACED. SO I'VE BEEN WITHOUT HEADLIGHTS SINCE THEN. I GOT IT FIXED AGAIN IN MAY 2018 ONLY TO AGAIN IN AUGUST 2018. THERE'S GOT TO A POWER SURGE OR FAULTY. THERE HAS TO BE RECALL SOMEWHERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 11123903
mediumEXTERIOR LIGHTING
Filed: Aug 2018

I WAS DRIVING FROM WORK TO HOME YESTERDAY AND WHEN I TURNED MY RIGHT SIGNAL LIGHTS ON IT IS FLICKERING VERY FAST THAN NORMAL. I WAITED UNTIL I GOT HOME AND TRY TO SEE IF MY TAIL LIGHTS IS WORKING, COME TO FIND OUT IT IS ONLY FLICKERING FAST IN MY DASHBOARD BUT THE TAIL LIGHTS IN MY RIGHT SIDE IS DEAD. WE THEN REMOVE THE TAIL LIGHTS AND FOUND ANOTHER BIG PROBLEM. MY TAIL LIGHTS IS BURNED AROUND THE BASE AND THE OTHER BULB IS BLACK. ALSO, WHEN WE PULL THE BULB A LOT OF STUFF CAME OFF FROM THE BASE LIKE TINY BEADS??. BOTH TAIL LIGHTS IS BURNED DOWN ALTHOUGH THE OTHER LIGHT STILL WORKING. I NOW HAVE CONCERNED WHY THE BULB IS BURNING WITHOUT ANY WARNING WHATSOEVER. I READ ONLINE TO SEE IF THERE IS ANY OTHER CASES COME TO FIND OUT THERE AREN'T MANY. I ENCOURAGE EVERYONE WHO OWNS FORD VEHICLE TO CHECK YOUR LIGHTS OFTEN AND FILE A COMPLAINT LIKE I DID TODAY. WE DECIDED TO SWITCH EACH LIGHT TO SEE IF IT IS DOING THE SAME THING. WHEN I TURN MY SIGNAL ON THE RIGHT SIDE IS WORKING AND THE LEFT SIDE NOW IS NOT WORKING AND IN MY DASH BOARD LEFT SIDE IS FLICKERING REALLY FAST. I THINK ALL CONSUMER NEEDS TO KNOW REGARDING THIS ISSUE AND HOPING THAT THE DEALER WILL NOT CHARGE $56 DOLLARS JUST TO CHECK THE TAIL LIGHTS. THE BAD PART ABOUT MY SITUATION I LIVE ABOUT 25 MINUTES FROM MY JOB AND I PASS PLENTY OF TRAFFIC LIGHT ON MY WAY. I DID NOT REALIZED THAT MY TAIL LIGHTS IS NOT WORKING DURING THE TIME THAT I WAS DRIVING. IT IS VERY DANGEROUS BECAUSE TURNING WITHOUT SIGNAL LIGHT ON IT MAY CAUSE THE OTHER VEHICLE TO HIT YOU IF THEY ARE NOT PAYING ATTENTION. TO ALL FORD OWNER PLEASE CHECK YOUR LIGHTS OFTEN AND FILE A COMPLAINT TO HELP OUT OTHER CUSTOMER MADE AWARE ABOUT THE CONCERN BEFORE THEY BECOME BIG PROBLEM.

NHTSA #: 11119984
mediumEXTERIOR LIGHTING
Filed: Oct 2016

TAILLIGHTS SOCKETS ARE DISCOLORED AND BURNT LOOKING. THE PLASTIC THAT HOLDS THE SOCKET IS MELTED.

NHTSA #: 10915422
mediumEXTERIOR LIGHTING
Filed: Aug 2016

MY RIGHT REAR TAILLIGHT HAS BURNED, CAUSING THE BULB TO MELT IN THE SOCKET, POSSIBLE FIRE HAZARD I WOULD THINK. SOCKET & THE BULB HAVE BEEN REPLACED. BOTH THE FORD DEALERSHIP & RETAIL AUTO PARTS STORE, HAVE DENIED ANY KNOWLEDGE OF THIS ISSUE.

NHTSA #: 10897847
mediumEXTERIOR LIGHTING
Filed: Sep 2015

I MOVED THE TURN INDICATOR LEVER UP TURN RIGHT AND THE QUICK BLINKER SOUND BEGAN. FROM PAST EXPERIENCE, I KNEW THAT A LIGHT BULB MAY BE BURNED OUT. THE BULB COULD NOT BE CHECKED ALONE BECAUSE IT WOULDNT COME OUT OF THE SOCKET; THE BLACKENED BLOWN BULB WAS FUSED TO THE SOCKET. I REPLACED THE ENTIRE SOCKET/BULB SET ($30.13 SOCKET AND $6 FOR A SET OF 2 BULBS). THE NEXT DAY, I MOVED THE TURN INDICATOR LEVER DOWN TO TURN LEFT AND THE QUICK BLINKER SOUND BEGAN AGAIN. AGAIN, THE BULB ALONE COULD NOT BE REMOVED. THE LEFT BLACKENED BLOWN BULB AND SOCKET ARE FUSED. I HAVE NEVER HAD A BULB FUSE INTO THE SOCKET BEFORE, LET ALONE HAVING IT HAPPEN TO TWO IN A SPAN OF 24 HRS. THE FUSES TO THE LIGHTS WERE NOT BURNED OUT - THERE WAS NO WARNING DISPLAYED TO ADVISE OF A POTENTIAL FIRE HAZARD. WE SPOKE TO OUR SALES REPRESENTATIVE, SINCE THIS WAS PURCHASED BY US 3 MONTHS AGO AS A PREOWNED VEHICLE W/A 12MONTH WARRANTY. HE SAID HE WAS UNAWARE OF ANY ISSUES AND DIRECTED US TO THE SERVICE DEPT. OUR CALL WAS DIRECTED TO AN ANSWERING MACHINE. WE WILL FOLLOW THROUGH.

NHTSA #: 10773974
mediumEXTERIOR LIGHTING
Filed: Jul 2015

THE RIGHT REAR TAIL LIGHT WENT OUT. WHEN I CHANGED IT I NOTICED THE PLASTIC SOCKET WAS A LITTLE BURNT. THE NEXT WEEK THE LEFT TAIL LIGHT WENT OUT. WHEN I WENT TO CHANGE IT I NOTICED IT WAS FAR WORSE. IT TOOK EVERYTHING JUST TO GET THE BULB OUT. IT WAS BURNT. NOW THE NEW BULB WON'T STAY IN THE SOCKET.

NHTSA #: 10735441
mediumEXTERIOR LIGHTING,STRUCTURE
Filed: Oct 2014

LEFT LICENSE PLATE LIGHT SOCKET SCREW WOULD NOT TIGHTEN. WHEN CLOSING THE TRUCK, THE LAMP ASSEMBLY WOULD HANG DOWN A LITTLE ON LEFT SIDE. I TIGHTENED THE SCREW AND FOUND IT TO BE STRIPPED. TOOK VEHICLE TO FORD DEALERSHIP. FORD REPLACED THE LICENSE PLATE LAMP ASSEMBLY. *TR

NHTSA #: 10648243
mediumEXTERIOR LIGHTING
Filed: Oct 2014

WHILE DRIVING AT. NIGHT HEADLIGHTS SPONTANEOUSLY WENT OFF. I TOOK THE CAR TO SEVERAL MECHANICS WHO SAW CONDENSATION BEHIND HEADLIGHT COVER. THEY DIRECTED ME TO TAKE IT TO FORD. SEVERAL FORD MECHANICS TOLD ME THE HEADLIGHT SYSTEM WOULD NEED TO BE REPLACED. THE CONDENSATION WIRING WAS MOST LIKELY DAMAGED CAUSING THE LIGHTS TO STOP WORKING. THEY TOLD ME THIS ONLY HAPPENS WHEN THERE IS A DEFECT AND DIRECTED ME TO FORD CUSTOMER RELATIONS. BECAUSE I AM 2000 MILES OUT OF WARRANTY AND THE SERVICE PLAN I PURCHASED DOES NOT COVER HEADLIGHTS, FORD WILL NOT LOOK FURTHER INTO THIS ISSUE. THE CAR ISN'T EVEN 2 YEARS OLD. SERIOUS SAFETY RISK. NOW I AM FORCED TO BORROW THE FUNDS TO PAY TO FIX THE PROBLEM. *TR

NHTSA #: 10640661
mediumEXTERIOR LIGHTING,STRUCTURE
Filed: Nov 2012

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING THE CONTACT NOTICED THE PASSENGER SIDE HEADLIGHT WOULD ONLY ILLUMINATE PARTIALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE HEADLIGHT WAS MANUFACTURED THAT WAY AND NO ADJUSTMENT COULD BE PERFORMED. ADDITIONALLY, THE CONTACT STATED THE REAR DRIVER SIDE DOOR RETAINED WATER INSIDE WHEN IT RAINED OR SNOWED. THE TECHNICIAN STATED THERE WAS A CLOG IN THE DRAIN WHICH WOULD HAVE TO BE CLEANED. AFTER THE DRAIN WAS CLEARED THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THERE WAS NO REPAIR FOR THE FAILURE. THE CONTACT WAS CONCERNED OF CORROSION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. THE CONSUMER STATED THE HEADLIGHTS WERE NOT ALIGNED PROPERLY AS SHE WAS UNABLE TO SEE THE ROAD AT NIGHT. THE DEALER ADJUSTED THE HEADLIGHTS SEVERAL TIMES. UPDATED EVOQ 12/19/12

NHTSA #: 10484767

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