2012 Ford Fusion Cruise Control Problems
52 owner-reported cruise control complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (52)
Their is a recall for Ford Abs Module yet their needs to be one for 2012 Ford Fusions Se as well I have paid over 3200 dollars for my brakes alone . I have had 2 near misses and was in an unreported incident today from power loss on my breaks . Very unsafe for me and those around
The car suddenly accelerated 3 times since it was purchased new in 2011. The 1st time I was parking and the car suddenly accelerated and hit a cement wall. The second time I was also entering a parking spot and the car suddenly accelerated and crashed into a tree. I took it to my dealer and they were unable to replicate the problem. this was in 2015. On 9/13/2022 I was about to make a right turn and suddenly the car accelerated at high speed and crossed over the road onto the golf course before I was able to slow it down. I immediately parked the car and haven't driven it since. I feel that it is unsafe to drive especially since the dealer was unable to identify the problem.
TL* THE CONTACT'S MOTHER OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT SINCE 2015, THE VEHICLE WOULD SERGE FORWARD INDEPENDENTLY WHILE DEPRESSING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE OWNER HAD TAKEN THE VEHICLE TO BLACKWELL FORD INC. (41001 PLYMOUTH RD, PLYMOUTH, MI 48170) WHERE THE MECHANIC REPLACED THE THROTTLE BODY. SINCE THE REPAIR WAS PERFORMED, THE CONTACT AND HER MOTHER HAD TAKEN THE VEHICLE BACK TO THE SAME DEALER ON SEVERAL OCCASIONS FOR THE SAME FAILURE. RECENTLY, WHILE HER MOTHER WAS ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE UNINTENDEDLY ACCELERATED OVER A PARKING BARRIER INTO ONCOMING TRAFFIC. HER MOTHER WAS PUMPING THE BRAKE PEDAL HOWEVER, THE VEHICLE FAILED TO IMMEDIATELY STOP. THE DRIVER AVOIDED CRASHING INTO A TREE BUT CLIPPED A STOP SIGN BEFORE THE VEHICLE CAME TO A COMPLETE STOP. NO INJURIES WERE REPORTED. A POLICE REPORT WAS NOT FILED. THE CONTACT'S MOTHER RESTARTED THE VEHICLE AND DROVE HOME WITH ASSISTANCE FROM A FAMILY MEMBER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING AT LOW SPEEDS WHEN THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE VACUUM MACHINE AT A CAR WASH. THE CONTACT APPLIED THE BRAKE PEDAL AND SHIFTED INTO NEUTRAL BUT THE VEHICLE DELAYED TO RESPOND. THERE WERE NO REPORTED INJURIES ,POLICE REPORT, AIR BAG DEPLOYMENT, OR FIRE.THE VEHICLE WAS TOWED TO JARRETT FORD OF CHARLOTTE COUNTY 3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33952(941) 625 6141 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.
MY VEHICLE HAS BEEN STALLING WHILE I AM EITHER DRIVING ON A HIGHWAY, TURNING OR STOPPED AT A LIGHT. THIS IS EXTREMELY DANGEROUS WHILE DRIVING ON THE HIGHWAYS IN NJ.
I WENT TO STIVERS FORD ABOUT THE AIR BAG BE TO THE END OF JANUARY AND THE BEGINNING OF FEBRUARY THE MECHANIC TOOK MY RECALL INFORMATION SAID THEY WOULD CALL ME AS SOON AS THE NEW BAGS GOT IN NEVER HEARD FROM THEM I CALLED EVERY MONTH ONLY TO BE TOLD NOTHING CAME IN YET SO I CALLED FORD CUSTOMERS SERVICE THEY HAD ME ON HOLD THE MECHANIC IN MONTGOMERY STATED THAT THERE WAS NO RECORD OF ME EVER BEING THERE. CUSTOMER SERVICE LEFT ME ON THE PHONE WITH THE MECHANIC TO MAKE AN APPOINTMENT SHE HUNG UP THE PHONE I GAVE THE MECHANIC MY FIRST AND LAST NAME THEN HE REPEATED BACK TO ME MY FIRST AND LAST NAME WITH MY ADDRESS KEEP IN MIND HE HAD ALL OF MY INFORMATION IN THE SYSTEM THE WHOLE TIME. SO I MADE AN APPOINTMENT FOR FRIDAY MAY 31 2019. THERE IS A FAULTY TIRE LIGHT ON THAT WON'T GO AWAY EVEN WHEN I HAD THE TIRE CHECKED THE CAR STOPPED IN THE MIDDLE OF THE INTERSECTION DURING THE GREEN LIGHT IN HEAVY TRAFFIC THE 🔧 LIGHT CAME ON WITH THE CHECK ENGINE LIGHT AND THE FLASHING FAULTY TIRE LIGHT . I PUT THE CAR IN PARK AND TURNED OFF THE ENGINE THEN RESTARTED THE CAR AND DROVE HOME I WAS VERY AFRAID BECAUSE THE CARS BEHIND ME WERE MOVING PRETTY FAST I WAS BLESSED TO NOT BE HIT FROM BEHIND. NEXT DAY DROVE THE CAR TO A REPAIR SHOP. EVERY THING WAS WORKING FINE THEY RAN A DIAGNOSIS SHOWING THE THROTTLE WAS STUCK AND WOULD NOT RESET SO IT IS STUCK.
WHEN I WAS DRIVING ON THE PAVED ROAD ABOUT 15 MILES PER HOUR I LET OFF THE ACCELERATOR WHILE ENGAGING A SLIGHT CURVE IN THE ROAD AND THE CAR ALL OF A SUDDEN SPED UP OUT OF CONTROL. THE BRAKES HAD NO EFFECT ON STOPPING THE CAR. SO I STEERED AWAY FROM TRAFFIC AHEAD AND WENT INTO AN OPEN FIELD. THE CAR GOT UP TO AROUND 50 MPH, AND 60 YARDS OUT I HIT A 10 FOOT WIDE TRENCH BY 2 FOOT DEEP. THE FRONT END HIT THE OTHER SIDE AND THE AIRBAG WENT OFF. THE BRAKES FINALLY STOPPED THE CAR ABOUT 30 YARDS FROM THE TRENCH. THE DECORATIVE FRONT END AND THE BACK END WAS TORE OFF ALONG WITH MISCELLANEOUS BRACKETS. THE RADIATOR WAS PUSHED UP INTO THE HOOD WITH NO LEAKS.
TL* THE CONTACT OWNS A 2012 FORD FUSION. MOMENTS AFTER EXITING THE VEHICLE AND SWITCHING THE GEAR SHIFTER TO THE PARK POSITION, THE ENGINE BEGAN TO REV VERY HIGH AND THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE DROVE FORWARD AND CRASHED INTO A TREE. THE VEHICLE WAS TAKEN TO RODEO FORD (13680 WEST TEST DR, GOODYEAR, AR) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,500.
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS STOPPED AND THE GEAR SHIFT SELECTOR WAS IN THE PARK POSITION, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE JUMPED A CURB AND CRASHED INTO A GUARDRAIL AT A BUS STOP. THE INCIDENT BLEW OUT THE FRONT DRIVER'S SIDE TIRE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO DICK SMITH FORD (LOCATED AT 9505 E STATE RTE 350, RAYTOWN, MO 64133, (816) 353-1495), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
THE VEHICLE WAS IN MOTION ON I 85 IN ALABAMA TRAVELING APPROXIMATELY 70MILES PER HOUR.I NOTICED THE VEHICLE STARTED JERKING,THE SPEEDOMETER STARTED FLUCTUATING, UNTIL I LOST SPEED CONTROL.THE WRENCH LIGHT WAS ON. MY VEHICLE HAD 70,000 MILES;DRIVEN APPROXIMATELY 20 MILES A DAY. I MADE THE DECISION TO TURN AROUND AND GO HOME DRIVING IN THE RIGHT LANE WITH NO SPEEDOMETER OR A SPEEDOMETER THAT WOULD START FLUCTUATING WHILE MY CAR WAS JERKING. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER.THE DIAGNOSTIC CODES WERE 070/071/072.THEY TOLD ME NO WARRANTY AND IT WOULD BE $1,000 TO FIX THE TRANSMISSION SPEED SENSOR. UNFORTUNATELY I DID NOT HAVE $1000 TO FIX THE PROBLEM. MY CAR OPERATED OK UNTIL A FEW DAYS WHEN IT STARTED JERKING,SPEEDOMETER FLUCTUATED UNTIL IT WENT TO READING 0 MPH. AT THIS TIME I WAS ON I 20 IN ATLANTA. THIS TIME I WAS AFRAID OF BEING REAR ENDED WHEN I WAS STOPPED AT A TRAFFIC LIGHT DUE TO NOT PICKING UP ENOUGH SPEED. I FEEL THIS IS A SERIOUS SAFETY ISSUE AND FORD SHOULD BE REQUIRED TO REPLACE TRANSMISSION SPEED SENSORS. CASE IN POINT CONCERNING FORD DEALER QUOTING $1000-I FOUND SOMEONE TO REPAIR FOR UNDER $100. I WOULD HAVE BEEN ABLE TO FIX MY CAR THE PREVIOUS YEAR. DEALER SAID THEY WOULD HAVE TO SPEND 4 PLUS HOURS LABOR DUE TO WHERE THE TRANSMISSION SPEED SENSOR IS LOCATED. PERSON FIXING MY CAR SAID THE TRANSMISSION SPEED SENSOR IS EXTERNAL EASILY ACCESSIBLE. I'M VERY DISAPPOINTED IN FORD AND THE DEALER IN THIS VERY SCARY ISSUE.
THE THROTTLE STUCK (2ND TIME, BOTH TIMES SIMILAR) RECENT EXPERIENCE:03/20/2018: LOCATION: ENTRANCE RAMP PA TURNPIKE AT SOMERSET EXIT. THE TURNPIKE TRAFFIC WAS MOVING EXTREMELY SLOWLY DUE TO WEATHER\ACCIDENT (ESTIMATE 15 25 MPH). I HAD PURPOSELY HUNG WAY BACK (100 - 150 FT) OF CAR AHEAD OF ME AS DRIVER DID NOT SEEM EXPERIENCED OR CONFIDENT. AFTER THINKING THAT THE VEHICLE IN FRONT WAS GOING TO MAKE ITS MERGE, I STARTED ACCELERATING UP TO THE THEN TURNPIKE TRAFFIC SPEED. THE CAR IN FRONT THOUGH DID NOT MERGE BUT STOPPED INSTEAD. I THEN NEEDED TO SLOW DOWN OR STOP. WHEN ATTEMPTING TO SLOW DOWN, MY CAR DID NOT WANT TO SLOW DOWN, THROTTLE SEEMED STUCK. I THEN STARTED PRESSING THE BRAKE PEDAL WITH BOTH FEET AS HARD AS I COULD. THOUGH MY CAR DID STOP BEFORE HITTING THE VEHICLE IN FRONT, IT WAS AN EXTREMELY TENSE EXPERIENCE. PREVIOUSLY, A COUPLE YEARS AGO, I HAD A SIMILAR EXPERIENCE. I DID NOT REPORT AT THAT TIME. IN THAT EXPERIENCE, I WAS APPROACHING AN INTERSECTION IN THE CITY OF ERIE. MY APPROACH WAS ON A SLIGHT UPHILL. THE LIGHT CHANGED FROM GREEN TO RED AND I WENT TO STOP. AGAIN, IT SEEMED AS THOUGH THE THROTTLE STUCK. AS IT WAS ON AN UPHILL I WAS EXPECTING TO USE LITTLE OR NO BRAKE. MY CAR THOUGH KEPT AT SPEED. AGAIN, I JUMPED ON THE BRAKE PEDAL WITH BOTH FEET AS HARD AS I COULD. IN THIS CASE, I DID LIGHTLY STRIKE THE BACK OF A VEHICLE THAT STOPPED AHEAD OF ME AT THE TRAFFIC SIGNAL. THE CAR I HIT DID NOT RECEIVE ANY DAMAGE. MY CAR THOUGH HAD A GRILL PIECE PUNCTURE THE AIR CONDITIONER ITEM THAT HOLDS ITS LIQUID.
THROTTLE BODY- OUR 2012 FORD FUSION WILL INTERMITTENTLY STALL, WHICH HAS BECOME A HAZARD DRIVING, ESPECIALLY ON THE HIGHWAY. THE WRENCH LIGHT WILL COME ON, BUT ONCE TURNING THE CAR BACK ON, THE LIGHT WILL GO OFF. AFTER A DOZEN OR MORE TIMES, THE CHECK ENGINE LIGHT FINALLY CAME ON AND WE WERE ABLE TO BRING IT TO OUR MECHANIC. HE PULLED THE CODE P2111 (THROTTLE BODY). HE CLEANED OUT THE THROTTLE BECAUSE THAT WHAT HE THOUGHT WOULD FIX IT AND CLEARED THE CODE. THE PROBLEM HAPPENED AGAIN AND WE THEN RESEARCHED ONLINE AND FOUND THAT THIS IS A MAJOR ISSUE WITH FORD OWNERS. HOWEVER, FORD HAS CLAIMED THAT THIS IS NOT A HAZARD SO HAS NOT DECLARED A RECALL, BUT HAS EXTENDED A WARRANTY FOR THE PART. UNFORTUNATELY, SINCE OUR CODE WAS CLEARED OUR FORD DEALERSHIP WILL NOT FIX THIS UNDER WARRANTY EVEN AFTER GIVING THEM THE CODE THAT POPPED UP. THEY HAVE HAD THE CAR FOR DAYS AND HAVE NOT EXPERIENCED IT THEMSELVES SO THEY WILL NOT FIX IT. THE ONLY OPTIONS WE NOW HAVE ARE #1 PAYING OUT OF POCKET OR #2 DRIVING THE CAR HOPING THAT THE CHECK ENGINE COMES BACK ON WHICH FORD HAS SUGGESTED. NEEDLESS TO SAY THIS IS EXTREMELY DANGEROUS AND WE ARE VERY DISAPPOINTED THAT THE ONLY OPTION THEY HAVE FOR US IS TO SEND US AWAY TO HAVE IT STALL AGAIN SO THEY CAN GET THEIR CODE WHEN KNOWING THERE ARE WHAT LOOKS LIKE HUNDREDS OF COMPLAINTS ONLINE. ALSO, SINCE THE CHECK ENGINE LIGHT ONLY CAME ON ONCE, WE WILL PROBABLY HAVE TO EXPERIENCE A DOZEN MORE STALLS FOR IT TO COME ON AGAIN. WE ARE AT A LOSS.
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCELERATE AND STALLED. THE CHECK ENGINE AND WRENCH WARNING ICONS ILLUMINATED. AT A TRAFFIC LIGHT, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS A RECALL ON THE ENGINE THROTTLE BODY, BUT HER VIN WAS NOT INCLUDED. THE MANUFACTURER PROVIDED THE CONTACT WITH THE PHONE NUMBER TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING LESS THAN 20 MPH AND TURNING INTO A PARKING SPACE, THE VEHICLE MOMENTARILY SURGED OR RACED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. UPDATED 02/07/2017*CT *CN
MY 2012 FORD FUSION WITH 36K MILES LOSES ACCELERATION AND IDLES ROUGH UNTIL IT IS SHUT OFF AND RE-STARTED. A WRENCH SYMBOL IS DISPLAYED WHEN THIS HAPPENS. NO CHECK ENGINE LIGHT IS DISPLAYED. DOES NOT MATTER AT WHAT SPEED. VERY DANGEROUS WHEN ON INTERSTATE HWY. A CAR THAT LOSES POWER IN 2016? UNACCEPTABLE, UNFORGETTABLE AND UNFORGIVING.
WHILE DRIVING ON A CITY STREET CAR STALLS AND SHAKE THIS HAPPENED FOUR TIMES WITHIN TWO MONTHS, HAD IT DIAGNOSED AT A LOCAL SHOP NO CODE READING WAS DISCOVER.
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS AT A COMPLETE STOP WITH THE BRAKE PEDAL DEPRESSED, THE RPMS RAPIDLY INCREASED AND THE VEHICLE ATTEMPTED TO MOVE FORWARD WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND THE RPMS CONTINUED TO INCREASE. THE CONTACT POWERED THE VEHICLE OFF, WHICH POWERED THE ENGINE OFF. THE CONTACT LET THE VEHICLE SIT FOR A COUPLE OF MINUTES, RESTARTED THE VEHICLE, AND IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 03/18/16*LJ UPDATED 03/22/16.*JB
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 5 MPH, THE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT MERGED OFF THE ROAD, TURNED OFF AND RESTARTED THE VEHICLE, AND DROVE TO THE DEALER. THE DEALER STATED THAT THE THROTTLE BODY HAD TO BE REPLACED BECAUSE IT WAS DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
WHILE I WAS DRIVING ON THE HIGHWAY MY CAR STALLED OUT. I WAS ABLE TO PULLOVER ON THE SIDE OF THE ROAD. THE CAR STARTED LIKE JERKING. THE WRENCH LIGHT CAME ON AS WELL AS THE ENGINE LIGHT. IT STARTED RIGHT BACK UP. IT STOPPED FOR AWHILE, BUT IT'S BEEN DOING IT MORE OFTEN NOW.
CAR HESITATES ON ACCELERATION. HAPPENS INTERMITTENTLY BUT SEEMS TO BE MORE PREVALENT IN THE MORNING WHEN FIRST TAKING OFF. EVEN AFTER THE CAR IS WARMED UP AND I STOP FOR A LIGHT AND THEN TRY TO TAKE OFF, IT WILL AT TIMES HESITATE TO THE POINT WHERE I FEEL LIKE I MAY GET REAR-ENDED. *TR
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT LOW SPEEDS, THE ENGINE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 1/13/15*CN
WHILE DRIVING, THE CAR BEGAN TO SHAKE AND JERK LIKE THE ENGINE WANTED TO DIE. THEN I LOST ENGINE POWER. THE CAR STILL HAD POWER AND WAS ON, BUT THERE WAS NO THROTTLE WHEN I PUSHED THE GAS. THE ENGINE LIGHT AND A LITTLE WRENCH CAME ON. I PUT IT IN PARK, TURNED IT OFF, RESTARTED IT, AND IT STILL HAD NO ENGINE THROTTLE TO IT. BUT THE CAR HAD A SMALL AMOUNT OF POWER, LIKE I WAS COASTING ALONG, SO THAT I COULD GET THROUGH THE STOP LIGHT AND MAKE IT TO THE SIDE OF THE ROAD. EVERY TIME I TRIED THE GAS PEDAL THOUGH, THERE WAS NO RESPONSE; IT WENT TO THE FLOOR. I WAS AT THE LIGHT BY MY NEIGHBORHOOD, RIGHT BY THE TRAIN TRACKS. THANK GOD I HAD ENOUGH POWER TO GET THROUGH THAT! *TR
I WAS DRIVING ON INTERSTATE 70 AT APPROXIMATELY 65 MPH WHEN I SUDDENLY LOST ALL ENGINE POWER. I WAS ALMOST HIT BY A SEMI TRAVELING BEHIND ME BECAUSE MY VEHICLE HAD ABSOLUTELY ZERO ACCELERATION. THE "WRENCH" LIGHT ON MY CAR CAME ON AT THE SAME TIME THIS HAPPENED. THE SEMI BEHIND ME SWERVED TO MISS ME AND I WAS ABLE TO GET MY CAR OFF TO THE SIDE OF THE ROAD. LIGHTS, CLIMATE CONTROL (A/C), RADIO, ETC. WORKED FINE. ENGINE STILL RAN BUT WOULD NOT MOVE FORWARD. I TURNED THE CAR OFF TO CALL FOR ASSISTANCE. UPON SEEING IF THE CAR WOULD RE-START, IT DID AND NO "WRENCH" LIGHT APPEARED. I WAS ABLE TO THEN GET THE CAR TO MY LOCAL FORD DEALERSHIP, BUT BEING A HOLIDAY THEY WERE CLOSED. I COULD HAVE BEEN KILLED WHEN THIS HAPPENED ON THE INTERSTATE WITH THE SEMI BEHIND ME!! SOUNDS LIKE SOME KIND OF FUEL INJECTOR OR THROTTLE PROBLEM. MY VEHICLE IS NOT EVEN 3 YEARS OLD AND I BOUGHT IT BRAND NEW IN DEC. 2011. *TR
WHILE DRIVING ON A MAJOR HIGHWAY AT A SET RATE OF SPEED THE CAR ACTED AS IF IT WAS TRYING TO SHIFT GEARS AND BUCKED, RPM'S WENT UP AND THEN BACK TO NORMAL. IT WENT TO THE DEALER AND THROTTLE BODY WAS REPLACED, A WEEK OR SO AFTERWARDS THE CAR STARTED TO DO THE SAME THING, BUT THIS TIME ALSO IN REVERSE. I TOOK IT BACK TO THE DEALER WHERE THEY STATED THAT NOTHING WAS WRONG BUT THEY ONLY PUT 4 MILES OF A TEST DRIVE ON THE CAR. LAST WEEK THE FUSION LEFT ME ON A MAJOR HIGHWAY JUST SHUTTING DOWN WITH NO WARNING AND I HAPPENED TO HAVE MY 2 YEAR OLD. I LEFT IT SIT ABOUT 30 MINUTES AND TURNED OVER THE IGNITION AND IT STARTED LIKE NORMAL. I WAS JUST THANKFUL TO GET HOME WITHOUT AND ACCIDENT. IT'S NOT SAFE... THE CAR LOOKS GREAT BUT ITS LIKE YOU TAKE YOUR LIFE INTO YOUR OWN HANDS DRIVING IT. *TR
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE JERKED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE PART WAS UNAVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000.
STARTING OUT, THROTTLE HAD NO RESPONSE ON TAKE OFF, NOW TAKING A RIGHT HAND TURN THROTTLE HAS NO RESPONSE THEN JUMPS FORWARD, VERY DIFFICULT PULLING OUT ONTO A HIGHWAY. I'VE TAKEN IT TO TWO DIFFERENT FORD DEALERS AND THEY REFUSE TO DO ANYTHING TILL THE CHECK ENGINE LITE COMES ON, MEANWHILE I'M DRIVING A DANGEROUS CAR... *TR
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
WHEN PASSING ANOTHER VEHICLE AT 45 MPH IN 2012 FORD FUSION SEL V6 (36,000 MILES) CAR SUDDENLY AND WITHOUT WARNING LOST POWER BUT QUICKLY REGAINED IT. A FEW MINUTES LATER, WHILE TURNING CORNER, CAR SUDDENLY AND DANGEROUSLY LOST POWER AGAIN AND DIDN'T REGAIN IT. I MANAGED TO ROLL TO CURB; WARNING LIGHTS WERE ON INCLUDING WRENCH. I STEPPED ON GAS BUT CAR WOULDN'T MOVE. TURNED OFF ENGINE AND TEN MINUTES INTO WAITING FOR TOW TRUCK, I TRIED TO START VEHICLE. IT STARTED AND I WAS ABLE TO DRIVE IT TWO BLOCKS TO MY HOME. BASED ON THEIR EXPERIENCE WITH FUSIONS, MECHANICS AT FORD DEALERSHIP SUSPECTED THROTTLE BODY PROBLEM AND I WAS TOLD THERE WAS NOTHING THEY COULD DO BECAUSE CODE FOR THROTTLE BODY DIDN'T APPEAR DURING DIAGNOSTIC CHECK. I WAS TOLD THAT WHEN IT HAPPENS AGAIN TO BRING IT BACK TO SEE IF THEY COULD CATCH CODE AND GET AUTHORIZATION FOR REPAIR. THE SUDDEN LOSS OF POWER IN THIS CAR WHILE DRIVING IT IS VERY DANGEROUS AND THE SERIES SHOULD BE RECALLED AND THROTTLE BODY REPAIR DONE BY FORD BECAUSE OF THIS SERIOUS SAFETY ISSUE. *TR
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, THE ENGINE RPMS INCREASED AS THE VEHICLE LUNGED IN REVERSE, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 95,000.
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE WRENCH WARNING INDICATOR ILLUMINATED AS THE VEHICLE UNEXPECTEDLY LUNGED FORWARD. IN ADDITION, THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE WAS DRIVEN WITH CAUTION TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 78,445. ...UPDATED 03/07/14 *BF THE CONSUMER STATED THE VEHICLE LUNGED FORWARD AND LOST POWER. THE DEALER REPLACED THE THROTTLE BODY AND MOTOR ASSEMBLY. UPDATED 03/13/14
TRIP HOME FROM WORK, APPROX 45 MILES INTO MY TRIP, CAR ON CRUISE CONTROL GOING 72 MPH AND STALLS, THE WRENCH LIGHT COMES ON. I CANNOT ACCELERATE USING THE GAS PEDAL. PULL TO SHOULDER, CAR IDLES ROUGH. TURN OFF AND BACK ON. CONTINUED TRIP WITHOUT PROBLEM. NOV. 14. 2013: CAR TAKEN TO LOCAL FORD DEALER AND THEY CANNOT RETRIEVE ANY ERROR CODES. MENTION THROTTLE BODY BUT THEY DIDN'T SEE ANY NEED TO CHECK THIS BUT REPLACED A SUPPOSED DEAD BATTERY. NOV. 15, 2013: ON DRIVE BACK HOME FROM WORK, ABOUT 20 MILES INTO MY DRIVE, CAR ON CRUISE CONTROL AT SET AT 70 MPH STALLED AGAIN WITH WRENCH LIGHT. HAVE NO REACTION AT ALL WITH GAS ACCELERATOR. PULLED OVER TO STOP. CAR IDOLS ROUGH. TURNED AND BACK ON AGAIN. NOV. 15, 2013:STOPPED AT A STOP SIGN. AS I WENT TO PRESS THE GAS TO MAKE THE LEFT HAND TURN, I NOTICED THAT MY CAR HAD DIED. THIS WAS A SECOND INSTANCE WITH MY CAR ON NOVEMBER 15TH. NOV. 20, 2013: ON DRIVE HOME , APPROX. 20 MILES OUT, CAR ON CRUISE CONTROL AT ABOUT 75 MPH, WHILE ATTEMPTING TO PASS A CAR,THE CAR STALLED. AGAIN NO REACTION USING THE GAS PEDAL. HAD TO HIT BREAK TO GET BEHIND VEHICLE DUE TO INCOMING TRAFFIC. VERY BAD SITUATION. NOV. 22, 2013: IN AM APPROX 20 MILES FROM HOME HEADING TO WORK, NOT USING CRUISE CONTROL GOING APPROX. 70 MPH, CAR STALLS. NOV. 27: CAVENDER DEALERSHIP (SELMA,TX) ALSO WAS NOT ABLE TO GET AN ERROR CODE ON THE CAR BUT FOUND RESEARCH INFORMATION ON THE THROTTLE BODY ON 2012 FOR FUSIONS HAVING THE SAME ISSUE AS MY CAR. CAVENDAR DOES NOT WANT TO REPLACE THE PART AND IT NOT BEING THE ACTUAL PROBLEM. WE HAD NO INCIDENT TO OR FROM WITH THIS TRIP. NOV. 28: WE WERE EXACTLY 100 MILES INTO OUR TRIP, WHEN THE CAR STALLED. THE CAR WAS ON CRUISE CONTROL AT 70 MPH. STOPPED THE CAR, IDOLS HIGH. NOTE: I DRIVE 120 MILES DAILY TO/FROM WORK AND ISSUE IS NOT RESOLVED. *TR
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, THE ENGINE RPMS INCREASED AS THE VEHICLE LURCHED BACKWARD, CAUSING HER TO CRASH INTO ANOTHER VEHICLE. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,200. UPDATED 11/21/13*LJ
CAR GAS PEDAL STOPPED RESPONDING ON THE HIGHWAY. HAD TO PULL OVER AND TURN OFF AND ON AGAIN TO FIX IT. TURNS OUT IT'S A DEFECTIVE THROTTLE BODY, A WIDESPREAD ISSUE. HAD TO GET IT REPLACED. *TR
WHILE DRIVING ON INTERSTATE 30 IN TRAFFIC AT ABOUT 70 TO 75 MPH THE CAR JUST STOPPED ACCELERATING AND I HAD TO COAST OFF THE ROADWAY AND KILL THE CAR AND RESTART IT. THIS IS A DANGEROUS SITUATION IN HEAVY TRAFFIC AND HAS OCCURRED ON TWO DIFFERENT OCCASIONS IN THE PAST TWO WEEKS. I HAVE RESEARCHED THIS PROBLEM WITH OTHER FUSION OWNERS FROM 2010 TO 2012 AND THIS SEEMS TO BE A COMMON PROBLEM NATIONWIDE. THIS PROBLEM SHOULD BE ON A RECALL BEFORE PEOPLE GET HURT OR KILLED. *TR
WAS DRIVING ON INTERSTATE IN HEAVY TRAFFIC. CAR IMMEDIATELY-WITHOUT WARNING- LOST POWER TO ACCELERATE. WENT TO A LIMP DRIVING MODE. WARNING LIGHT (WRENCH) CAME ON. WAS VERY DANGEROUS SITUATION. HAD TO MANEUVER TO SIDE OF ROAD. ALMOST WAS HIT FROM BEHIND. CAR SHOOK AND STUTTERED. TURNED OFF IGNITION AND WAITED A COUPLE MINUTES. STARTED CAR, ALL WARNING LIGHTS CLEARED. WAS ABLE TO MAKE IT HOME WITHOUT ANY OTHER IN INCIDENT. FEW DAYS LATER SAME MALFUNCTION HAPPENED AGAIN. CAR LOST ACCELERATION AND HAD TO LIMP TO SAFE PLACE IN HEAVY TRAFFIC. TURNED OFF CAR AND RESTARTED. TOOK CAR TO FORD DEALERSHIP AND WAS TOLD CAR IS OUT OF WARRANTY AND DIAGNOSIS WAS THROTTLE BODY. A COMMON PROBLEM BUT NOT A RECALL. WOW. *TR
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,743.
DRIVING AT HIGHWAY SPEED, ENGINE STALLS WHILE ATTEMPTING TO MERGE. ORANGE WRENCH LIGHT APPEARS NEAR FUEL GAUGE. ROUGH IDLING BELOW 1000 RPM. TURN CAR OFF AND WAIT ONE MINUTE. RESTART CAR AND DRIVE WITHOUT INCIDENT. *TR
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 41,200.
THE CAR WOULD NOT ACCELERATE AFTER STOPPING AT A STOP SIGN. I COASTED INTO THE INTERSECTION AND STOPPED. THE CAR WOULD NOT ACCELERATE SO I WAS STUCK IN THE MIDDLE OF THE INTERSECTION. TRAFFIC WAS LIGHT SO I WAS NOT IN DANGER, BUT THIS IS THE SECOND TIME THIS HAS HAPPENED AND IT IS CONCERNING THAT FORD IS AWARE OF THE PROBLEM AND HAS NOT MADE AN EFFORT TO REPAIR. I WAS INFORMED THAT THE THROTTLE BODY WAS FAULTY. I AM CONCERNED THAT FORD HAS MANY VEHICLES THAT HAVE THIS DEFECT AND ARE NOT MAKING AN EFFORT TO CORRECT THE PROBLEM. *JB
I WAS TRAVELING ON INTERSTATE10 WESTBOUND AT 65-70MPH AND MY CAR SLOWLY DESCENDED SPEED AS I ACCELERATED! CARS BEHIND ME BECAME DANGEROUSLY CLOSE TO MY BUMPER! I THEN TURNED ON MY HAZARD LIGHTS AND PULLED OVER TO THE RIGHT SHOULDER AND CALLED ROADSIDE ASSISTANCE. THANK GOD I WAS NOT HIT BY AN 18 WHEELER! THE FORD DEALERSHIP, WHERE I PURCHASED THE CAR IN MARCH OF 2013, SAID IT WAS DUE TO A BAD 'THROTTLE BODY UNIT.' I ASKED HOW LONG WAS IT BAD BC I JUST BOUGHT THE CAR 5 MONTHS AGO! THE REP SAID HE DIDN'T KNOW BUT NOW THE THROTTLE BODY IS OUT! I HAD TO PAY THE DAILY 'TAXES' ON THE RENTAL CAR THE DEALERSHIP GAVE ME ALTHOUGH I DIDN'T THINK THAT WAS FAIR BC IT WAS THEIR FAULT THAT PART WENT BAD AND IT WAS COVERED UNDER MY CERTIFIED PRE-OWNED WARRANTY! I HAD A $100 DEDUCTIBLE WARRANTY/POLICY. *TR
ON 8/2/2013 I WAS STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN I ATTEMPTED TO ACCELERATE AND WAS UNABLE TO. MY CAR CREPT ALONG AND I WAS ABLE TO GET THROUGH THE INTERSECTION TO PULL OVER AT THE SIDE OF THE STREET WHERE MY CAR THEN SHUT OFF. I ATTEMPTED TO START IT AGAIN TO NO AVAIL. I CONTACTED ROADSIDE ASSISTANCE WHO TOWED IT TO THE DEALERSHIP WHO THEN INFORMED ME THEY HAD TO REPLACE THE THROTTLE BODY. ON 8/11/2013, I AGAIN WAS STOPPED AT A STOP LIGHT. AS I BEGAN TO ACCELERATE, MY DASH DINGED TO INFORM ME THAT I HAD POWER STEERING FAILURE. I WAS ABLE TO PULL INTO A RESTAURANT PARKING LOT TO GET OUT OF TRAFFIC. MY HUSBAND WAS ABLE TO DRIVE MY VEHICLE THE 4 BLOCKS TO THE DEALERSHIP WHO HAS INFORMED ME THEY HAVE TO REPLACE THE STEERING GEAR AND I WILL NOW BE WITH OUT MY VEHICLE FOR A WEEK. I AM EXTREMELY FRUSTRATED AS I'VE HAD MY 2012 FUSION FOR 1 YEAR IN MARCH 2013 WHICH IS CURRENTLY AT 10K MILES AND NOW 2 MAJOR PARTS HAVE HAD TO BE REPLACED WITHIN A WEEK OF EACH OTHER. *TR
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE IDLED WHILE IN DRIVE. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT INCREASE SPEED. THE VEHICLE WAS REPAIRED AND WAS DIAGNOSED AS AN ELECTRIC THROTTLE BODY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE FAILURE AND CURRENT MILEAGE WAS 45,926. UPDATED 11/29/13*LJ
LAST WEDNESDAY, 7/24/13, I WAS ON THE INTERSTATE COMING HOME FROM WORK IN THE FAR LEFT HAND LANE WHEN MY ENGINE SHUT OFF AND PUT ME IN A REALLY BAD SITUATION. I HAD TO CROSS MULTIPLE LANES OF TRAFFIC, WHILE NOT BEING ABLE TO ACCELERATE, TO GET TO GET BACK TO THE SHOULDER. THE CAR SEEMED TO BEING WORKING FINE, BUT WHEN I HIT THE GAS THERE WAS NO RESPONSE. THE LIGHTS, GAUGES, AND RADIO STILL WORKED AND A WRENCH LIGHT CAME ON. I WAS NEARLY REAR ENDED TWICE AND BARELY MADE IT TO THE SHOULDER. TODAY, 7/30/13, ON MY WAY TO WORK THE SAME THING HAPPENED. THANKFULLY THIS TIME I WAS NOT ON THE INTERSTATE, BUT RATHER ON A BUSY CITY STREET, AND WAS ABLE TO QUICKLY AND SAFELY GET OUT OF THE WAY. *TR
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND DEPRESSING THE BRAKE PEDAL, THE ENGINE RPMS INCREASED AS THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. *TR
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THERE WAS A REDUCTION IN ACCELERATION POWER WHEN ENGAGING THE ACCELERATOR PEDAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DETECT A TROUBLE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,900. THE VIN WAS UNAVAILABLE.
MY 2012 FORD FUSIONS GAS PEDDLE ACCEL GOT STUCK FULL THROTTLE, THEREFORE MY BRAKES WERE NOT WORKING PROPERLY TO STOP THE VEHICLE, BACKING OUT OF A PARKING SPOT AND BACK RAMMED INTO NEIGHBORS WALL WITH STRUCTURE DAMAGE AND TOTALING MY VEHICLE. *TR
WHILE TRAVELING THEIR IS A LACK OF POWER, HESITATION OR SURGING... VERY SPORADICALLY... BUT ALWAYS AFTER A LONG STOP. *TR
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT IMMEDIATELY AFTER PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY, TRAVELED OVER A CONCRETE PARKING CHOCK AND CRASHED INTO A RESTAURANT. THE CONTACT WAS NOT INJURED. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 20,000.
WE WERE DRIVING ON THE HIGHWAY AT APPROXIMATELY 40MPH WHEN THE CAR LOST POWER AND BEGAN TO SHAKE. WE WERE FORTUNATE TO BE ABLE TO PULL OFF ON THE SHOULDER OUT OF TRAFFIC AND TURN OFF THE MOTOR. AFTER WAITING APPROXIMATELY 15 MINUTES, WE WERE ABLE TO RESTART THE CAR AND DRIVE SAFELY TO A RELIABLE AUTOMOTIVE SHOP WE HAVE USED FOR OVER 20 YEARS. FINALLY AFTER A WEEK OF TESTING, THEY WERE ABLE TO REPLICATE THE PROBLEM WE HAD EXPERIENCED.THEY REPLACED THE ALTERNATOR,AT OUR CONSIDERABLE EXPENSE, AND WE BROUGHT THE CAR HOME MORE THAN A WEEK LATER. WE DROVE THE CAR WITHOUT INCIDENT UNTIL TUESDAY,OCTOBER16TH WHEN THE SAME PROBLEM HAPPENED AGAIN. THIS TIME AT ABOUT 30MPH. AGAIN, AFTER WAITING 10-15 MINUTES, THE CAR STARTED AGAIN AND WAS DRIVEN SAFELY TO THE AUTOMOTIVE REPAIR SHOP WHERE IT REMAINS 5DAYS LATER. THIS IS A GREAT INCONVENIENCE SINCE WE LIVE IN AN AREA WHERE A CAR IS A NECESSITY BUT IT IS ALSO A SERIOUS SAFETY HAZARD SINCE THIS PROBLEM COULD EASILY HAPPEN WHEN ACCELERATING INTO TRAFFIC OR ON A BUSY MULTILANE,HIGH SPEED HIGHWAY. FROM READING THIS SITE, WE HAVE BECOME AWARE THAT THERE ARE MANY COMPLAINTS OF THIS NATURE FOR THIS MAKE AND MODEL YEAR AND WE QUESTION WHY THERE HAS BEEN NO RECALL OR,AT VERY LEAST, A CONSUMER ALERT. *TR
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE INTO THE FLOW OF TRAFFIC, SHE ENGAGED THE ACCELERATOR PEDAL AND THE VEHICLE DID NOT ACCELERATE, PUTTING HER IN SUBSTANTIAL DANGER ON THE FREEWAY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS, BUT THE CONTACT WAS INFORMED THAT THEY COULD NOT FIND A DEFECT. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 8,000.
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER THE FAILURE AND THE THROTTLE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE THROTTLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 44,000. UPDATED 05/31/12*LJ
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AND CRASHED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT SLOW DOWN OR STOP. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE CONTACT CALLED THE MANUFACTURER REGARDING THE SUDDEN ACCELERATION AND THE MANUFACTURER ADVISED THAT THEY DID NOT HAVE ANY COMPLAINTS REGARDING THE SUDDEN ACCELERATION ON FILE. THE MANUFACTURER THEN SUGGESTED THAT THE ALL WEATHER FLOOR MATS WERE THE CAUSE OF THE SUDDEN ACCELERATION FAILURE. THE CONTACT STATED THE VEHICLE DID NOT HAVE ALL WEATHER FLOOR MATS. THE CONTACT DID NOT FEEL SAFE OPERATING THE VEHICLE. THE FAILURE MILEAGE WAS 1,000.