MyCarTSB

2017 Ford Explorer Wipers & Visibility Problems

52 owner-reported wipers & visibility complaints from NHTSA data

52
Complaints
Jan 2018Dec 2018
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (52)

criticalVISIBILITY/WIPER
Filed: Oct 2024

Safety Recall Notice 24S02 / NHTSA Recall 24V031 for my 2017 Explorer was done in January 2024 and I received the letter in February 2024. The parts still aren't available after 9 months which is unacceptable. I am now having to use long strips of duct tape on my windshield to hold these loose parts in place which affects my vision to drive and my windshield wipers to work correctly.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11618864
criticalVISIBILITY/WIPER
Filed: Apr 2023

While driving my Ford Explorer, the rubber seal trim piece on the driver began to come loose and flap around smacking onto the windshield and side front windows. Luckily, there were no other cars next to me when I swerved slightly after being started by the pieces slamming against the car. Since then, the both the driver and passenger side trim pieces have come completely off.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11515525
criticalVISIBILITY
Filed: Feb 2023

In Jan 2023, the driver's side windshield plastic trim flew off my car. It was at night so I do not know if there was an issue behind me. This is the second time we experienced this issue.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11505438
criticalVISIBILITY
Filed: Feb 2022

The contact's wife owns a 2017 Ford Explorer. The contact stated that while his wife was driving 25 MPH, the defroster was engaged but failed to respond and the windshield became foggy. The contact's wife pulled to the side of the road and wiped the windshield.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11451572
criticalVISIBILITY/WIPER
Filed: Jan 2021

Used auto start feature to start the car.when I got in the car the rear glass exploded. Temperature was around 15 degrees fahrenheit. I believe the window heater caused the failure.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11386644
criticalVISIBILITY
Filed: Aug 2019

Tl* the contact owns a 2017 ford explorer. While driving 70 MPH, the sun roof exploded without warning. The contact stated that the explosion sounded like a gun shot.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11243874
criticalVISIBILITY
Filed: Feb 2019

Tl* the contact owns a 2017 ford explorer. While driving 10 MPH, the rear window exploded inward without warning or impact. There were no injuries.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11181187
criticalVISIBILITY/WIPER
Filed: Dec 2018

Tl* the contact owns a 2017 ford explorer. The contact stated that the rear window exploded without warning. The vehicle was taken to delacy ford (3061 transit rd, elma, ny 14059, (716) 668-1200) to be diagnosed, but the cause of the failure could not be determined.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11160801
criticalVISIBILITY/WIPER
Filed: Aug 2018

Car was parked in a driveway in a mostly-shaded spot. 78 f degree day. No extreme weather conditions.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11122385
highVISIBILITY/WIPER
Filed: Mar 2026

Your rear tailgate window has unexpectedly shattered twice while the car was parked with the engine running—once in February 2026 and again in March 2026. This could indicate a manufacturing defect or stress issue with the glass. The repair will likely involve replacing the rear tailgate window assembly.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11726671
highVISIBILITY
Filed: Feb 2023

While driving under 80 MPH on the highway my passenger side panel flew off and almost hit the vehicle behind me. I was able to locate the panel after having to drive in reverse on the shoulder for a few minutes. This is my second ford explorer and it flew off on my drive side on the first vehicle.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11507225
mediumVISIBILITY/WIPER
Filed: Oct 2025

The weather stripping/seals around the windshield are crumbling/cracking and fly off the vehicle while driving and when loose create wind noise/rattle. Both sides and base near hood called a cowl I believe. Dealer indicated the cowl and trim could be replaced but would require significant labor and was not part of the A pillar recall.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11692407
mediumVISIBILITY/WIPER
Filed: Jul 2025

This recall has been out for over a year and a half and I still do not have parts. It is LOUD in my car. At what point, can I get it fixed myself and charge it back to ford?

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11676683
mediumVISIBILITY,STRUCTURE
Filed: Jun 2024

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA #: 11593611
mediumVISIBILITY
Filed: May 2024

The contact owns a 2017 Ford Explorer. The contact stated that the air conditioner system blew out hot air when activated. As a result, the children in the vehicle felt overwhelmed by the impact of the heat while driving in hot weather conditions.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11588556
mediumVISIBILITY
Filed: Oct 2023

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front windshield molding separated and detached from the vehicle. The vehicle was taken to the dealer where it was informed that the parts needed to complete the repair were out of stock.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11549239
mediumVISIBILITY,STRUCTURE
Filed: Sep 2023

The contact owns a 2017 Ford Explorer. The contact stated while driving approximately 70 MPH, the front passenger’s side window trim detached from the vehicle. The vehicle was taken to the dealer and the trim was replaced.

NHTSA #: 11545684
mediumVISIBILITY/WIPER
Filed: Jul 2023

2017 ford explorer. Driving down the interstate and the window trim around front window starts flying off. It’s completely dry rotted.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11535185
mediumVISIBILITY
Filed: May 2023

The contact owns a 2017 Ford Explorer. The contact stated while driving 60 MPH, she heard an abnormal sound and noticed that the sunroof glass panel had shattered without impact. The contact took the vehicle to the local dealer, where it was diagnosed with needing the sunroof glass panel to be replaced.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11523152
mediumVISIBILITY
Filed: Mar 2023

The contact owns a 2017 Ford Explorer. The contact stated that water was leaking from the sunroof into the overhead light and onto the display console. The vehicle was not diagnosed or repaired by an independent mechanic or dealer.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11513221
mediumVISIBILITY
Filed: Mar 2023

the windshield seal and trim are deteriorating and coming off. because of the risk, I have scheduled an appointment (April 2023) to repair at the dealer I purchased the vehicle from. windshield could fall out, pieces of material could hit other vehicles, leaks will damage the vehicle.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11512041
mediumVISIBILITY
Filed: Feb 2023

The contact owns a 2017 Ford Explorer. The contact stated while driving at approximately 40-45 MPH, the windshield trim panel detached from the windshield. The vehicle was taken to the dealer; however, the contact was informed that the failure was not covered under warranty.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11505451
mediumVISIBILITY
Filed: Feb 2023

The trim on my windshield is coming off. I saw an article about people reporting this. Due to funds I have just put some medical tape on it to keep it on.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11505103
mediumVISIBILITY
Filed: Feb 2023

The windshield trim became detached near the hood of the vehicle while driving on the freeway. I attempted to secure it back down but some of the clips had gotten brittle and broken. I taped it down until I could get off the freeway and get it repaired.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11504829
mediumVISIBILITY
Filed: Jan 2023

The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the passenger's side windshield rubber seal detached. The dealer was made aware of the failure and informed the contact that the failure was caused by wear and tear.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11502577
mediumVISIBILITY
Filed: Nov 2022

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the side window molding was peeling off. The contact then stated that the driver's side molding was coming apart.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11495486
mediumVISIBILITY
Filed: Oct 2022

The contact owns a 2017 Ford Explorer. The contact stated that while driving at 80 MPH, the driver's side front windshield molding detached. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11489184
mediumVISIBILITY
Filed: Jul 2022

The gasket or weatherstripping around windshield is falling away from the windshield. This has LED to leaking into the headliner to the map light around the frame of the door on body of car and flooded floorboard.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11474345
mediumVISIBILITY,STRUCTURE
Filed: Apr 2022

The contact owns a 2017 Ford Explorer. The contact stated that the front side of the roof connected to the upper center of the windshield was severely corroded. The dealer was notified of the failure and informed the contact that they could not assist unless the part was perforated.

NHTSA #: 11459862
mediumVISIBILITY
Filed: Mar 2022

The contact owns a 2017 Ford Explorer. The contact stated while driving 70 MPH, the windshield molding on the passenger's side of the vehicle detached, flew off and hit the windshield of the vehicle behind her. There were no injuries sustained.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11456681
mediumVISIBILITY/WIPER
Filed: Feb 2020

Tl* the contact owns a 2017 ford explorer. The contact stated that the passenger front power window activated independently. The contact was concerned that the passenger in the front seat might be injured in the event the window should roll up independently with an arm or finger outside of the window.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11309886
mediumVISIBILITY/WIPER
Filed: May 2019

Driving on interstate, temperature around 54 degrees, light rain, no traffic, heard a loud "pop" noise. Broken glass from the sunroof slid off the roof on to the road. Found a large hole in the center of the sunroof window.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11207447
mediumVISIBILITY/WIPER
Filed: Mar 2019

Took my 2017 ford explorer in to auto dealer for service (under 11,000 miles) and had oil change and windshield wiper changed for a trip I was taking. I turned the rear windshield wiper on due to the rain and the blade flew off , permanelty scratching my rear window. Dealer stated it was not thier fault so must be an issue with the wiper blade.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11185637
mediumVISIBILITY/WIPER
Filed: Jan 2018

Tl* the contact owns a 2017 ford explorer. When the contact's daughter got into the front passenger side of the vehicle and closed the door, the front passenger side window shattered. There were no warning indicators illuminated before or after the failure.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11060750
lowVISIBILITY/WIPER
Filed: Jan 2026

Issue: Rear liftgate window on my 2017 Ford Explorer Sport spontaneously shattered without any impact. Conditions: Occurred in cold weather (approx. 5 F) within 30 minutes of starting the vehicle.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11714268
lowVISIBILITY/WIPER
Filed: Mar 2025

The windshield wipers on my 2017 Ford Explorer will not turn off, when the vehicle is. Of course the wiper switch is in the OFF position and it persists. This issue began without warning and continues consistently.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11650726
lowVISIBILITY/WIPER
Filed: Dec 2023

My windshield and windows collect condensation inside the vehicle during the winter and cold months. This occurs continuously while vehicle is in use and it causes me to not be able to see out my windows or windshield while driving.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11559258
lowVISIBILITY
Filed: Oct 2023

The front windshield gasket on our 2017 Explorer is disintegrating, cracked and brittle. Today a chunk broke off as I was driving.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11551167
lowVISIBILITY
Filed: Sep 2023

I was driving at highway speed today, and the drivers side windshield pillar plastic trim broke free from the vehicle and flew in the air towards following traffic

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11546034
lowVISIBILITY/WIPER
Filed: Sep 2023

The windshield trim is detaching and won’t go back into place. I’m afraid it’s going to fly off why driving and cause a wreck behind me. I’ve read this is a known problem.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11543951
lowVISIBILITY/WIPER
Filed: Sep 2023

Windshields wipers coming on and staying on although the settings are on the off switch. The wipers won’t turn off at all

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11542266
lowVISIBILITY/WIPER
Filed: Jun 2023

Over the time of ownership for this Ford Explorer (original owner) the window trim and the gasket under the trim has continued to fall off. The gasket on the passenger side has come out enough to where when you are driving it is slapping the window which is very distracting and unsafe to the driver. Most of the gasket has already ripped off.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11528048
lowVISIBILITY/WIPER
Filed: Feb 2023

The trim and seals around the front windshield are cracked and coming apart. This has caused parts to fly off potentially hitting other cars. This has happened in multiple occasions.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11508421
lowVISIBILITY
Filed: Feb 2023

Windshield trim piece covering passgener side windshield pillar flew off while driving at highway speed. Sounded like something hit the vehicle, but once we stopped, I realized a piece of the car had flown off.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11507025
lowVISIBILITY
Filed: Feb 2023

The trim and gasket around the windshield has become broken and cracked within the first 60k miles. The gasket has come loose and was flapping against the windshield while driving. In order to replace the trim must be broken off.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11505562
lowVISIBILITY
Filed: Feb 2023

While driving down the road, the right-side windshield trim came off and struck the vehicle following me.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11504949
lowVISIBILITY,UNKNOWN OR OTHER
Filed: Feb 2022

Both back doors of explorer closed at same time and back window completely shattered. It was cracked around edges and had a giant hole in it. (Husband took the photos and didn’t take one of whole window.)

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11451846
lowVISIBILITY/WIPER
Filed: Nov 2021

Back window Just spontaneously shattered, nothing hit came out from work and it was shattered.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11439121
lowVISIBILITY/WIPER
Filed: Mar 2021

Rear window glass spontaneously shattered while sitting at stop light. Defroster was off, outside temp was 38 degrees fahrenheit. No known reason.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11403764
lowVISIBILITY/WIPER
Filed: Mar 2019

Driving down the road I turned on the rear windshield wiper. When I looked the window was completely shattered.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11185681
lowVISIBILITY/WIPER
Filed: Nov 2018

Rear window shattered on 2017 ford explorer. Car was sitting in a closed garage, 10pm temp was 40 degrees. Car had been driven one hour prior to get gas and no issues.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11153656
lowVISIBILITY/WIPER
Filed: Jun 2017

The passenger window was intact when it was rolled down. The car was stationary. My 8 year old son shut the door and the window was rolled up.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 10995249

Other 2017 Ford Explorer Issues