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2017 Ford Explorer Seats Problems

8 owner-reported seats complaints from NHTSA data

8
Complaints
2
Recalls
Jan 2024Dec 2020
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Seats Recalls (2)

RECALLCampaign #19V651000

SEATS

Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.

Fix: Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.

RECALLCampaign #17V332000

SEATS:FRONT ASSEMBLY:RECLINER

Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."

Fix: Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.

Owner Complaints (8)

criticalSEATS
Filed: Nov 2020

I noticed a strange noise when I made turns and it felt as if my driver seat made a slight movement. When the dealership finally looked at it thoroughly after 3 times they determined the bar under my seat that basically holds my seat in place was broke completely in half. No explanation.

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NHTSA #: 11374397
highSEATS
Filed: Nov 2017

Extremely sharp metal tabs stick out nearly 1" from the inboard side of both driver and passenger seats. Tabs are intended to hold plastic tabs on seat covers however both of mine were not installed properly or had come off in the 6 months we'd owned the vehicle. This tab cut my hand wide open and cut tendons while reaching for my keys that had dropped.

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NHTSA #: 11048841
mediumSEATS
Filed: Jan 2024

The contact owns a 2017 Ford Explorer. The contacted stated while reaching down between the driver's front side of the seat to retrieve an item, the sharp edge of the seat frame cut her hand. The contact also stated that several passengers had cut their hands while retrieving an item from the passenger’s side front seat.

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NHTSA #: 11566491
mediumSEATS
Filed: Aug 2021

My driver-side seat has a hole beginning from the midway left side due to the stitching coming apart. My dealer service rep was made aware of this issue and has told me it's not covered under any warranty. I feel it will become a serious safety issue because it contains the side impact airbag system devices that are enclosed in the area where the stitching is coming apart.

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NHTSA #: 11430016
mediumSEATS
Filed: Mar 2020

Drivers side heated seat not working , truck only has 34624 miles .diag code b1034:40 , dealer will not repair out of warranty

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NHTSA #: 11317559
mediumSEATS
Filed: Jul 2018

Tl* the contact owns a 2017 ford explorer. The contact stated that the driver's seat was structurally unstable and made an abnormal noise when going in the left direction or when the vehicle made a sharp turn. The vehicle was taken to webber family motors (1389 wenner rd, detroit lakes, mn) where the driver's side seat was replaced, but the failure recurred.

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NHTSA #: 11111134
lowSEATS
Filed: Dec 2020

The front driver seat feels loose. When driving and taking a sharp curve or going over bumps the seat shifts.

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NHTSA #: 11377271
lowSEATS
Filed: Mar 2018

Back seat (middle row driver side) became unlatched and hit me in the back of the head while driving

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NHTSA #: 11076501

Other 2017 Ford Explorer Issues