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2020 Ford Escape Wipers & Visibility Problems

29 owner-reported wipers & visibility complaints from NHTSA data

29
Complaints
1
Recalls
Jan 2025Dec 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Wipers & Visibility Recalls (1)

RECALLCampaign #26V117000

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

Fix: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed March 9, 2026. Additional letters will be sent once the final remedy is available, anticipated in May 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

Owner Complaints (29)

criticalVISIBILITY/WIPER
Filed: Dec 2024

Panoramic headliner fabric is sagging causing an obstruction to drivers rear view while also creating a hazard for rear passengers in the event of an accident.

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NHTSA #: 11628892
criticalVISIBILITY
Filed: Jul 2021

The contact owns a 2020 Ford Escape. The contact stated while driving at 65-70 MPH, water started leaking from the air conditioner onto the brake and accelerator pedals and his foot. The vehicle was taken to the dealer who cleaned the air conditioner drain line however, the failure persisted.

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NHTSA #: 11425560
highVISIBILITY/WIPER
Filed: Mar 2026

Your sunroof's fabric lining has come loose and is sagging down, blocking your view through the rearview mirror. This reduces your visibility and could be a safety concern while driving. The fix will likely involve reattaching or replacing the sunroof headliner fabric.

NHTSA #: 11725863
mediumVISIBILITY/WIPER
Filed: Dec 2025

The windshield wipers will slow to an intermittent-type speed while working in either low or high on a wet windshield. Ford had recall 23B35 on the Bronco for this exact issue; the fix was a reflash of the vehicle's windshiel wiper motor.

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NHTSA #: 11704402
mediumVISIBILITY/WIPER
Filed: Nov 2025

My rear view camera on my ford escape 2020 either is blue color or black out or doesn’t work at all. It has been like this for a few months . The ford dealership has told me that my vehicle is not part of the recall.

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NHTSA #: 11699450
mediumVISIBILITY/WIPER
Filed: Jul 2025

Driving from Michigan to Missouri [XXX] and the wipers stopped working once we got to Missouri. Called Ford dealership in Springfield and they could not fit us in their schedule, so we took it to a Goodyear certified service center and they said it was the wiper motor. we fixed and eventually drove back to Michigan.

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NHTSA #: 11677395
mediumVISIBILITY
Filed: Jul 2025

The contact owns a 2020 Ford Escape. The contact stated while driving 55 MPH, there was an abnormal grinding sound coming from the sunroof. Neither a dealer nor and independent mechanic was contacted.

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NHTSA #: 11675865
mediumVISIBILITY/WIPER
Filed: Jun 2025

Upon opening the panoramic sunroof, the shade normally rolls back first into position one, with an option of fully open in position two. The shade, going to position one, made some pop noises and shot plastic into the cabin of the vehicle. The shade now sags in the middle obstructing the rear view.

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NHTSA #: 11668683
mediumVISIBILITY/WIPER
Filed: Jun 2025

The sunshade of the panoramic sunroof came loose a year ago and has continued to sag lower from the glass and closer to our heads over time. When opened, the shade hangs completely blocking the back window and hangs into the back seat. I have been told the clips may need to be replaced, but have not received a definite diagnosis.

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NHTSA #: 11668035
mediumVISIBILITY,SEAT BELTS
Filed: Jun 2025

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the message "restraint indicator lamp” was displayed. The contact’s daughter retracted the seat belt and reinserted the seat belt, but the message remained illuminated.

NHTSA #: 11665344
mediumVISIBILITY/WIPER
Filed: May 2025

The contact owns a 2020 Ford Escape. The contact stated that while driving approximately 70 MPH in the rain, the front windshield wipers failed to operate as needed. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the windshield wiper motors had failed and needed to be replaced.

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NHTSA #: 11663902
mediumVISIBILITY/WIPER
Filed: Feb 2025

A rattle developed in the panoramic sunroof. When the shade was retracted it popped loose from the retainers and retracted to the full open position. The piece that covers the joint of the roof glass came out.

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NHTSA #: 11641577
mediumVISIBILITY
Filed: Jan 2025

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was stationary, the window made a popping sound and the front passenger’s side window failed to function as designed. The wrench and several unknown warning lights were illuminated.

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NHTSA #: 11633990
mediumVISIBILITY/WIPER
Filed: Oct 2024

I was trying to crack my panoramic sunroof to move some air and the sunroof shade jumped its track and sagged down into my back window view while driving. It blocked my field of view and would not retract. Once I was safely able to pull to the side of the road and after several attempts I was able to somewhat close the cover and lift it out of my field of view.

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NHTSA #: 11620067
mediumVISIBILITY,BACK OVER PREVENTION
Filed: Sep 2024

The contact owns a 2020 Ford Escape. The contact stated that the back-over prevention camera screen was blue and there was a beeping sound coming from the camera. There were no warning lights illuminated.

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NHTSA #: 11616360
mediumVISIBILITY
Filed: May 2024

The contact owns a 2020 Ford Escape. The contact stated that upon attempting to close the moon roof, the moon roof failed to close as intended. Eventually, the moonroof was able to close; however, the closing resulted in damage to the overheard liner.

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NHTSA #: 11589664
mediumVISIBILITY/WIPER
Filed: Nov 2023

The window tent is bubbling and warping down my windows impairing my view of the road, unsure of cause and it is available for inspection. Bubbles are visible the warping is harder to see in a photo, but it runs all the way down the window. It is impairing visibility through passenger and driver windows, causing depth perception issues and a risk to myself and other drivers.

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NHTSA #: 11553399
mediumVISIBILITY,STRUCTURE
Filed: Oct 2023

The contact owns a 2020 Ford Escape. The contact stated that the driver-side door's hinge had disconnected making the door difficult to manage. The door emits a loud clunking noise when being opened and closed.

NHTSA #: 11550662
mediumVISIBILITY,STRUCTURE
Filed: Sep 2023

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side window would not roll down and while exiting the front driver's side door the door would immediately close back. The contact indicated that the door had erroneously sprung back causing a contusion to the left leg upon contact.

NHTSA #: 11542159
mediumVISIBILITY,LATCHES/LOCKS/LINKAGES
Filed: Jun 2023

The contact owns a 2020 Ford Escape. The contact stated that the driver's side hinge had fractured. The contact stated that there were three holes in the door.

NHTSA #: 11527213
mediumVISIBILITY,LATCHES/LOCKS/LINKAGES
Filed: Feb 2023

The contact owns a 2020 Ford Escape. The contact stated that there was an abnormal cracking sound coming from the front driver’s side door hinge. The contact stated that the failure progressively worsened, with the front driver’s side door being difficult to close properly.

NHTSA #: 11507074
mediumVISIBILITY,STRUCTURE
Filed: Dec 2022

The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's door, there was an abnormally loud sound heard. The contact noticed three holes and that the weld was missing.

NHTSA #: 11496657
mediumVISIBILITY,LATCHES/LOCKS/LINKAGES
Filed: Nov 2022

The contact owns a 2020 Ford Escape. The contact stated the front driver’s side door striker that was used to prevent the door from overextending while opened had failed. Additionally, the front driver’s side window could not completely be opened due to the failure.

NHTSA #: 11494840
lowVISIBILITY/WIPER
Filed: Mar 2026

Liftgate hinge cover loose on car but not under the recall. Caused back glass to shatter while driving

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NHTSA #: 11723476
lowVISIBILITY/WIPER
Filed: Mar 2026

Wiper started going at a regular pace even when the speed was set to max or slow now the wiper won't go up. Looks like the wiper motor has gone bad and this seems to be the same issue with the recall put in place recall number 26s14.

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NHTSA #: 11722470
lowVISIBILITY
Filed: Oct 2025

Was opening the sunroof cover and one side of the tracks came off. It will not close all the way now.

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NHTSA #: 11694229
lowVISIBILITY/WIPER
Filed: May 2025

The panoramic sunroof shade separates from the track and sags down to the back seat, blocking the view from the rearview mirror. This happens while driving.

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NHTSA #: 11663306
lowVISIBILITY/WIPER,VISIBILITY
Filed: Jan 2022

Front windshield failed sporadically under mild thermal shock. Outside temperature was in the range of 10°F and inside cabin had been warming up for about 30 minutes. Heat was not set to defroster.

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NHTSA #: 11449461
lowVISIBILITY/WIPER
Filed: Apr 2020

Nothing has happened yet...but a few very close calls....the equipment that the rear view mirror is attached to is huge and the mirror is such that is blocks a major part of the view to the right...esp when I am on a curvy road...it literally blocks anything in that area...anyone on a sidewalk etc etc....when I need to look to the right I have to bend down or lean over...I am going to hit or kill someone....I have tried calling ford....but have been told they have no safety dept...I am spoken to people in every country who do not know how to get me to the right dept...I have left my phone number etc...I also asked if the mirror can be swapped out for a smaller one....I have had to resort to putting the mirror up and down...vs the way it is sold.....also, this car was mad with no cover for the cargo area....I have talked to many people about this..apparently they are waiting for quotes from manufacturers....I often put my car on transporters...I move artwork and antiques...I would never have bought a car with no cargo cover.....I am often in s fl...cars are broken into often...yet, at the car show there was on on display...tricking the public....they are hiding from these issues...please help me get answers...have leased a ford over 8 years...never again...and I want people to know these issues so they can rethink the purchase...safety should come first.......I am not including pics now...just sit in any 2020 escape.....

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NHTSA #: 11321562

Other 2020 Ford Escape Issues