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2020 Ford Escape Transmission Problems

191 owner-reported transmission complaints from NHTSA data

191
Complaints
3
Recalls
4
Crashes
Jan 2025Dec 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Transmission Recalls (3)

RECALLCampaign #20V550000

POWER TRAIN:AUTOMATIC TRANSMISSION

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Fix: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

RECALLCampaign #21V011000

POWER TRAIN:DRIVELINE:DRIVESHAFT

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Fix: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

RECALLCampaign #24V330000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Fix: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

Owner Complaints (191)

criticalPOWER TRAIN,UNKNOWN OR OTHER
Filed: Mar 2026

System failures with lights and warnings include: hill start assist, All wheel drive fault, precollision assist, advanctrac. Rear differential and AWD module had to be replaced. Car has 57,000 miles on it and is a 2020.

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NHTSA #: 11722514
criticalPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Feb 2026

Turbo failed due to oil lines clogged. Failed again after repair two weeks later on highway almost causing a collision.

NHTSA #: 11718693
criticalPOWER TRAIN,SERVICE BRAKES,ENGINE
Filed: Feb 2026

I have had 22 recalls to date on this vehicle and received 1 recall notice. Engine light comes on alot, makes noises and then goes away after a couple days. Windshield washer stopped working on front windshield, now back stopped working.

NHTSA #: 11718804
criticalPOWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Filed: Feb 2026

The transmission shifting got increasingly rough over time, and then suddenly refused to shift into gear/reverse. The Ford shop told us it was the reverse solenoid, but it ended up requiring a full transmission rebuild. Safety of the car refusing to shift gears LED to loss of power several times, unable to accelerate in traffic, until total failure occurred.

NHTSA #: 11718222
criticalPOWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Feb 2026

Summary of Problem: Following the mandatory software update for NHTSA Recall 22V859 (Ford 22S73) on my 2020 Ford Escape 1.5L, the vehicle experienced a catastrophic electrical failure. The vehicle is now subject to the expanded NHTSA Recall 25V467 (Ford 25S76) with a status of 'Remedy Not Available'.

NHTSA #: 11715848
criticalPOWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jan 2026

The vehicle is subject to an open federal safety recall involving a fuel injector that may crack and leak fuel onto the top of the engine. According to NHTSA, liquid fuel or fuel vapor may accumulate near hot engine or exhaust components, creating a risk of an under-hood fire and injury. I purchased this vehicle after the recall had already been issued.

NHTSA #: 11713764
criticalPOWER TRAIN
Filed: Dec 2025

Total failure of transmission. The transmission on this car failed while driving making it unable to move and creating a risk of collision with other vehicles. No warning displayed on dash until after failure.

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NHTSA #: 11708051
criticalPOWER TRAIN
Filed: Dec 2025

I completed my 70,000 maintenance on my vehicle on Monday. Friday when I got in my car after shopping, the dash light for parking brake kept coming on. When I put it in drive, the engine light, park assist light, collision assist light, and multiple warning lights kept cycling on my car’s screen.

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NHTSA #: 11707681
criticalPOWER TRAIN
Filed: Nov 2025

At about 95,000 miles, I began experiencing transmission issues. On several occasions, the transmission would not go into second gear and left the vehicle unable to move forward unless I let off the accelerator and it shifted back into first gear. At about 96,000 miles, when placing the vehicle into Park, the Park light would flash and a growling/grinding noise is present for about 5-10 seconds.

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NHTSA #: 11701738
criticalPOWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Filed: Nov 2025

By dong my own research, I found out it was the AWD Module. It's not grounded correctly. There are multiple, long detailed forum posts on this.

NHTSA #: 11698445
criticalPOWER TRAIN
Filed: Sep 2025

The gear shift module for my 2020 Ford Escape is detaching and sinking below where it is attached in the car. The gear shift isn't working correctly and sometimes operates as if it is in a different gear than what I shift the circular knob to be in gear for... P N R D (park, neutral, reverse, drive).

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NHTSA #: 11690437
criticalPOWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
CrashFiled: Sep 2025

Purchased certified vehicle from Wray Ford on 2/23/24. Car was previously leased by FMCC and still listed as a Ford Fleet Vehicle in Michigan as of 9/12/25. VIN confirms it falls under Ford safety recall 24S79, which was never performed.

NHTSA #: 11687233
criticalPOWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Filed: Sep 2025

Summary: Failure of AWD/transfer case control module causing loss of multiple safety and driveline functions. Vehicle is currently being repaired at Ford dealership so will have already been corrected.

NHTSA #: 11686792
criticalPOWER TRAIN,UNKNOWN OR OTHER
Filed: Jul 2025

AWD fault, pre-collision assist and hill start assist warnings displaying in cluster.

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NHTSA #: 11677401
criticalPOWER TRAIN,FORWARD COLLISION AVOIDANCE
Filed: Jul 2025

Shortly after having new tires installed at the dealership the following warnings displayed: AWD Fault Service Required, Hill Start Assist, Pre-Collision and Traccontrol. Mileage was around 10,700, June 2025. Dealer unable to look at until July 2025.

NHTSA #: 11676499
criticalPOWER TRAIN
Filed: Jul 2025

turn on vehicle dashboard lights up where my AWD not working, my collision assist not working, Trac not working, drive mode not working. This started about a week ago from end of June. I did find a recall for 2020 Escape EcoBoost but my VIN is not on there.

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NHTSA #: 11671674
criticalPOWER TRAIN
CrashFiled: Jun 2025

The contact owns a 2020 Ford Escape. The contact stated that while shifting into reverse, the vehicle drove forward instead of reversing. During the most recent failure, after starting the vehicle, the contact shifted the vehicle into park, and the vehicle collided with the contact's home.

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NHTSA #: 11665890
criticalPOWER TRAIN,ELECTRICAL SYSTEM
Filed: May 2025

May 2025 The following fault codes illuminated on vehicle start up. * AWD FAULT SERVICE REQUIRED * Hill Start Assist Not Available * Service Advance Trac * Pre-collision Assist Not Available. Wrench light illuminated on dash board.

NHTSA #: 11660087
criticalPOWER TRAIN
Filed: Nov 2024

CVT transmission is faulty and the gears shudder and slip. It also lags between shifting, causing near accidents. My local ford dealer tried to fix it last year and couldn’t, it seems like they don’t even know how to fix it.

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NHTSA #: 11627246
criticalPOWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: Nov 2024

The AWD module is faulty. It's causing thr collision assistance, the lane assistance, the AWD and a few other things to not work or throw a faulty warning. I've been doing some digging and it seems to be a very common thing.

NHTSA #: 11626425
criticalPOWER TRAIN,FORWARD COLLISION AVOIDANCE
Filed: Nov 2024

My car says that collision assist, All wheel drive is unavailable and is locked to front wheel drive only.

NHTSA #: 11625524
criticalPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Nov 2024

Dashboard light with wrench icon and message AWD Fault Service Required appeared, along with multiple other alerts including Service AdvanceTrac, Pre-Collision Assist Disabled, Hill Start Assist Not Available. Could feel handling of vehicle had changed, no other indications of issue. Upon inspection at dealership, it was determined AWD Control Module needed to be replaced.

NHTSA #: 11623698
criticalPOWER TRAIN,FORWARD COLLISION AVOIDANCE
Filed: Oct 2024

Got an Advanced Trac warning on my dashboard. Lost my AWD traction control forward collision assist. Took it to my service station.

NHTSA #: 11619489
criticalPOWER TRAIN
Filed: Oct 2024

There is a Powetrain Malfunction, loss of Hill Start Assist , AWD failure, Loss of Precollision Assist, loss of traction control, causing notifications to "Service Immediately" This has been confirmed by Ford to be an AWD module failure and requires costly replacement. Multiple Ford dealers have been unable to accommodate timely appointments to correct this issue.

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NHTSA #: 11619379
criticalPOWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),FORWARD COLLISION AVOIDANCE
Filed: Oct 2024

The contact owns a 2020 Ford Escape. The contact stated while operating the vehicle, the messages "Hill Start Assist Not Available", "Pre-Collision Assist Not Available", "Service Advance-trac" and "Service All Wheel Drive" remained displayed. The vehicle was taken to the local dealer who diagnosed that the All-Wheel Drive module was faulty and needed to be replaced.

NHTSA #: 11618438
criticalPOWER TRAIN,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Filed: Oct 2024

One day my all wheel drive, pre-collision emergency braking, lane departure warnings, cruise control, lane assist, and hill start assist stopped working. I could no longer use any of these functions. There was no accident, fire, or any other damage that occurred to my vehicle to cause this malfunction.

NHTSA #: 11617556
criticalPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Sep 2024

My AWD module stopped working for no reason WHILE DRIVING! My car’s dashboard lit up like a Christmas tree stating for me to pull over safely, AWD fault service required, Hill start failure, pre-collision failure, and the stability and traction control failure light was on as well. My car was towed to my local Ford dealership.

NHTSA #: 11616643
criticalPOWER TRAIN
Filed: Aug 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? The AWD module failed after 35000 miles. Dealership said it needed to be replaced.

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NHTSA #: 11609829
criticalPOWER TRAIN
Filed: Jul 2024

My car spontaneously started throwing out Service AdvanceTrac, PowerTrain Malfunction, AWD Fault, Pre-Collision Assist Not Available, and Hill Start Assist warnings. Those all cleared themselves, but the AWD Fault remained. I took it to my local Ford dealer, who replaced the AWD module the same day.

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NHTSA #: 11604565
criticalPOWER TRAIN
Filed: Jul 2024

My car spontaneously began displaying error messages saying that pre-collision assistance, hill start asssitance, vehicle stabilization, and AWD were in error and wouldn’t work. I took it to a Ford dealership and they diagnosed the AWD system as faulty and it will need to be replaced. If continued to be driven without replacing it, the AWD fault would cause the car to not be able to move forward.

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NHTSA #: 11603423
criticalPOWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: Jul 2024

AWD module has failed and per FORD is not covered in replacement cost. Multiple error messages about forward collision, AWB and adaptive cruise control. This module was covered un a previous customer satisfaction program (Customer Satisfaction Program 21B19) and in multiple issues noted in on line forums should be taken up for a recall.

NHTSA #: 11603119
criticalPOWER TRAIN,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
Filed: Jul 2024

Different warning lights were coming on in my SUV while I was on vacation a couple weeks ago. The lights consist of AWD, Pre-collision assist, traction control and hill assist. The door and window is also broken but that will be fixed for free because of a recall.

NHTSA #: 11602486
criticalPOWER TRAIN
Filed: Jun 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? AWD module failure How was your safety or the safety of others put at risk? While driving the vehicle shifted out of AWD and began losing power as several errors began flashing in dash!

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NHTSA #: 11596483
criticalPOWER TRAIN
Filed: Jun 2024

The vehicle is flashing warning lights for Powertrain Failure, AWD System Failure, Collision-Assist Failure, AdvanceTrac Failure, Hill-Assist Failure. Apparently, these are all linked to a faulty AWD module. Ford is claiming that it is not covered by their Powertrain warranty even though it is a major component of that system.

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NHTSA #: 11595292
criticalPOWER TRAIN,ENGINE
Filed: Jun 2024

Premature failure of valve cover gasket and transmission. Valve cover gasket allowing oil to seep in to spark plug “tubes” causing misfires. Transmission showing excessive wear for only 72000 miles.

NHTSA #: 11593748
criticalPOWER TRAIN,FORWARD COLLISION AVOIDANCE
Filed: Jun 2024

I am getting the following error messages: AWD fault service required/ service AdvanceTrac /pre collision assist not available / hill assist not available/ AWD off / powertrain malfunction/ reduced power.

NHTSA #: 11592008
criticalPOWER TRAIN,ELECTRICAL SYSTEM
Filed: May 2024

I was driving home and all error lights came on. When I got home, my ford app said transmission failure, AWD failure, hill start failure and pre collision failure. All of these are necessary to not get in an accident.

NHTSA #: 11588501
criticalPOWER TRAIN
Filed: May 2024

Ford service center diagnosed a failed AWD module. It was only examined by the Ford techs at the dealership where I bought it. Total price was approx $1200 which was covered by extended warranty plan, but I had to pay a $250 deductible.

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NHTSA #: 11586929
criticalPOWER TRAIN,FORWARD COLLISION AVOIDANCE
Filed: Apr 2024

At 25,768 miles, multiple warning messages appeared including: service advanced track, 4WD fault, no cruise control ability, no pre-collision assist, hill side assist fault, and no traction control. BC self test was performed by a mechanic. The vehicle was purchased 3 months prior at the same dealership that performed the test.

NHTSA #: 11585658
criticalPOWER TRAIN
CrashFiled: Mar 2024

The contact owns a 2020 Ford Escape. The contact stated that she had parked the vehicle in the driveway and went to manually open the garage door to reverse inside the garage. The contact stated that while opening the garage door, the vehicle started rolling back.

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NHTSA #: 11577163
criticalPOWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: Jan 2024

AWD Module failed, deactivated all traction control, all wheel drive, pre-collision alert, emergency breaking. Module failure is known issue to Ford

NHTSA #: 11567304
criticalPOWER TRAIN
Filed: Dec 2023

I've started to get a message on my dashboard - AWD fault. This car was built in 2020 with less than 25,000 miles and no accidents. A search on Ford forums revealed multiple complaints about 2020 Ford Escapes with the same issue.

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NHTSA #: 11559853
criticalPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Nov 2023

AWD module needs to be replaced in my 2020 Ford Escape. Seen a bunch of other posts online with people having the same thing. Happened at 32K miles.

NHTSA #: 11555627
criticalPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Nov 2023

The AWD module failed-- it is at the dealer for repair now. Several errors popped-- pre-collision, hill assist, AWD, traction control all turned off The dealer determined the AWD module needed to be replaced. The error codes popped up and I brought it to the dealer within three days.

NHTSA #: 11553846
criticalPOWER TRAIN,FORWARD COLLISION AVOIDANCE
Filed: Oct 2023

My AWD module went out and several features of my vehicle were in-operable. I have read that this is a common problem with this vehicle, and it tends to happen around the same mileage. The failure of this module makes the pre-collision assistance fail

NHTSA #: 11552019
criticalPOWER TRAIN,FORWARD COLLISION AVOIDANCE
Filed: Sep 2023

Out of no where I got codes for a AWD system fault, pre collision fault and hill start and traction assist fault.

NHTSA #: 11546288
criticalPOWER TRAIN,FORWARD COLLISION AVOIDANCE
Filed: Aug 2023

I was just driving one day and then the hill start assist warning, pre-collision assist not available, and Powertrain malfunction/reduced power warnings all popped up. Upon further research there have been MULTIPLE people with this exact issue. Ford states the AWD module needs to be replaced.

NHTSA #: 11538933
criticalPOWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: Jul 2023

Driving vehicle and AWD became disabled, received a major power train fault, and pre collision system disabled as well as other safety issues. Took to ford dealer and they said it was the AWD control module that caused the faults but this was not covered under powertrain warranty. There was a customer service program for this for 2020 escapes but my VIN was not covered.

NHTSA #: 11534535
criticalPOWER TRAIN,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Filed: Jun 2023

AWD Module Failure and needs to be replaced. Service lights came on, and AWD was disabled, pre-collision was disabled, and hill-start assist was not available. I looked this up, and al ot of people have had the same problem.

NHTSA #: 11529814
criticalPOWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jun 2023

I have been the only driver/owner since May of 2020. Vehicle has not been in any type of accident. 2020 Ford Escape has approximately 18,000 miles.

NHTSA #: 11526233
criticalPOWER TRAIN,AIR BAGS
CrashFiled: May 2023

I was in an accident on March 18 around 10 pm eastern time. I was t-boned and the side air bag never deployed. I have also since had issues with my powertrain light coming on and the vehicle loosing power.

NHTSA #: 11521111
criticalPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Apr 2023

vehicle has problems AWD off service advance trac precollision assist not available hill star assist not available and the powertrain mall function reduces power and I have a problem with the rear subwoofer which was obtained by the does and the problem continues. The vehicle has been in the ford for two weeks and they have not been able to solve it.

NHTSA #: 11516059
criticalPOWER TRAIN
Filed: Mar 2023

The contact owns a 2020 Ford Escape. The contact stated while driving approximately 30 MPH and going over a bridge, the vehicle lost traction. The vehicle spun 360 degrees and spun off the bridge and then back onto the roadway.

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NHTSA #: 11511790
criticalPOWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: Dec 2020

Purchased a 2020 ford escape on 10-31-2020. On 11-23-20-11-24-20 I got messages about the transmission and my wife couldn't put the car in reverse after going to the store. Took the car to the dealer they didn't even check the transmission only the engine and computer system.

NHTSA #: 11383611
criticalPOWER TRAIN,VEHICLE SPEED CONTROL
Filed: Aug 2020

Under unknown circumstances when attempting to accelerate the car experiences significant lag which puts me at risk of collision. I attempted to associate it with the air conditioning but it does not seem to be associated with any system. Vehicle seems to lost half the power and I am unable to safely move into traffic.

NHTSA #: 11349816
highPOWER TRAIN,FORWARD COLLISION AVOIDANCE
Filed: Mar 2026

Your car is showing a powertrain malfunction warning and reduced engine power. The hill start assist feature and pre-collision safety system are not working. You should have this diagnosed to determine what's causing the powertrain issue, as it may affect your car's performance and safety features.

NHTSA #: 11725986
highPOWER TRAIN
Filed: Mar 2026

The chrome coating on your gear shift knob is peeling, and the sharp edges caused a deep cut to the owner's thumb. This creates a safety hazard where the selector knob can cause injury during normal use. The fix would likely involve replacing the gear shift knob with a new one.

NHTSA #: 11724275
highPOWER TRAIN
Filed: Dec 2025

Since the remedy was completed for the last recall for the fuel injectors cracking my Ford Escape 2020 has had many issues resulting in warning lights on in 5 different modules. My escape will not pass NY state inspection and the dealer wants 600$ just to diagnose these issues. I have a powertrain/AWD fault that results in not AWD and vehicle has no power and does not run smoothly.

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NHTSA #: 11702259
highPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Oct 2025

When the interior of the car gets hot, the gear select dial will not rotate out of park. This has occurred on 5 separate occasions. Eventually the interior of the car cools down enough to shift, but that can take anywhere from minutes to hours, leaving the vehicle and its passengers stranded until the selector shifts.

NHTSA #: 11692185
highPOWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Filed: Sep 2025

On 9/15/2025, my 2020 Ford Escape SE began experiencing serious electrical and shift system issues: hard downshifting, “Shift System Fault” warning, inability to go into park, and failure to shut off without disconnecting the battery. I confirmed a related PCM recall was active and had the vehicle towed to Art Hill Ford for diagnostic and recall service.

NHTSA #: 11689775
highPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Sep 2025

The primary component that failed is the turbocharger system, which has malfunctioned five times since October 2024. Additional failures include the catalytic converter, and there is now suspected motor damage. These components are currently in possession of the dealership and are available for inspection upon request.

NHTSA #: 11688277
highPOWER TRAIN
Filed: Aug 2025

The contact owns a 2020 Ford Explorer. The contact stated that while driving 15 MPH, the vehicle experienced a complete loss of automotive power with the “Service Vehicle Soon” light illuminated. The vehicle came to a complete stop in the middle of the roadway.

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NHTSA #: 11682375
highPOWER TRAIN
Filed: Jul 2025

Component: Powertrain / Transmission Vehicle: 2020 Ford Escape Mileage at failure: 53,500 Transmission began violently jerking, hesitating, and mis-shifting around 53,000 miles. Brought to Ford of Sunnyvale on May 2, 2025 where the dealership diagnosed complete transmission failure.

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NHTSA #: 11675798
highPOWER TRAIN
Filed: May 2025

Rotary style gear shift does not go into gear on hot days. Gear shift is stuck in park and will not rotate to drive or another gear, leaving motorist stranded.

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NHTSA #: 11661200
highPOWER TRAIN
Filed: Apr 2025

The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from underneath the rear of the vehicle. No warning light was illuminated.

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NHTSA #: 11654396
highPOWER TRAIN
Filed: Apr 2025

When outdoor temperatures are above 85 degrees, the interior of the vehicle becomes warm enough that the vehicle may not shift out of Park. Our most recent experience was while on vacation in Florida last week. The outdoor temperature was around 90 degrees, though likely warmer in the parking lot.

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NHTSA #: 11654117
highPOWER TRAIN
Filed: Jan 2025

On a cross country road trip the vehicle started leaking transmission fluid. Took it to the dealer where they told me the Torque Converter seal has be installed incorrectly at the factory. This has been leaking since the vehicle was new.

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NHTSA #: 11639251
highPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2025

I was driving for uber and I smelled something biting along with my passengers, we had just gone through an area with a lot of smoke, so we figured it was that. After I dropped them off I noticed smoke billowing from my engine. The next day I had noticed my car was low on coolant, so I drove to Ace Hardware to grab some.

NHTSA #: 11634390
highPOWER TRAIN
Filed: Dec 2024

The contact owns a 2020 Ford Escape. The contact stated while driving at undisclosed speeds, the vehicle seized in gear. The contact stated that the vehicle failed to reverse.

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NHTSA #: 11629009
highPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Nov 2024

Wrench light came on car lost power running high RPMs and hard shifting

NHTSA #: 11624548
highPOWER TRAIN,ENGINE
Filed: Nov 2024

A 2020 Ford Escape that was purchased in new condition in September of 2020. The vehicle has had numerous issues with transmission failure as well as the failure of other engine/transmission components causing drivability and safety issues such as hard shifting, not shifting, and not accelerating properly.

NHTSA #: 11623457
highPOWER TRAIN
Filed: Nov 2024

Ford Escape Titanium 2020 purchased 8/2020. Transmission issues began 5/21/21. Car slowed on highway with gas pedal pushed to the ground then surged and lunged.

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NHTSA #: 11623334
highPOWER TRAIN
Filed: Jul 2024

Had new Ford factory transmission installed due to only getting 72000 miles on original trans. New transmission, after being installed, has been deemed defective from the factory so dealer will have to order and install a replacement. Ford 8 speed transmission.

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NHTSA #: 11603515
highPOWER TRAIN
Filed: Jun 2024

2020 Escape has a turn style shifter that becomes stuck in park and will not shift into gear on hot summer days making the car inoperable leaving unsuspecting drivers stranded. The issue happens almost weekly to daily to my vehicle. The dealership has found no cause for this issue as when the shifter is acting up and is inoperable, the dealership has no opening to serivce vehicle.

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NHTSA #: 11595011
highPOWER TRAIN,UNKNOWN OR OTHER
Filed: Jun 2024

last year in the summer of 2023 I first experienced my 2020 Ford Escape not being able to shift from park to reverse, neutral, or drive. It was a very hot day and my car had sat idle for 8 hours in the sun while I was working. I got into my vehicle and started the car.

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NHTSA #: 11593534
highPOWER TRAIN
Filed: Feb 2024

The vehicle without warning lost power as I was driving in the middle of a road way. The engine stayed running but only revs. No check engine lights or messages.

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NHTSA #: 11573732
highPOWER TRAIN
Filed: Jul 2023

When putting vehicle into reverse the gears jump and there is an gear malfunction warning that appears on my screen. The car jumps and jerks several times. Also, when car is in drive whether it is at a stop or driving, the car starts to shudder like it's about to stall- ESPECIALLY when idling or at a stop.

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NHTSA #: 11535282
highPOWER TRAIN
Filed: May 2023

The contact owns a 2020 Ford Escape. The contact stated while attempting to shift into drive, the gear selector failed to shift out of park. There was no warning light illuminated.

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NHTSA #: 11523336
highPOWER TRAIN
Filed: May 2022

Driving on freeway at 70 when cruise went off and car slowed down “power train malfunction,detecting erratic signals from timing sensor” came on tried to get speed back up could get to about 67 and exited 1st ramp. Stopped in parking lot called dealer. They said it would be fine after turned off an back on.

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NHTSA #: 11465588
highPOWER TRAIN,UNKNOWN OR OTHER,ENGINE
Filed: Aug 2020

Vehicle shifts very hard when normally driving and when auto start and stop feature functions. The transmission does not know what gear it wants to stay in, often times jerking very hard, which moves the entire car at a complete stop or tosses the driver in their seat when moving and shifting.

NHTSA #: 11351091
mediumPOWER TRAIN
Filed: Mar 2026

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked and started, there was a loud sound coming from the vehicle while reversing. The contact stated the sound started shortly after the vehicle was purchased.

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NHTSA #: 11722978
mediumPOWER TRAIN
Filed: Mar 2026

One day just had a ton of issues. Sometimes when vehicles is started it will not go into drive or reverse. RPM’s respond to gas pedal like the vehicle is in park or neutral with little resistance.

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NHTSA #: 11722754
mediumPOWER TRAIN
Filed: Feb 2026

Shuddering transmission, vehicle struggles to change gears smoothly resulting in loss of acceleration. Rough gear changes from 1-3 gears Transmission fluid changed. Same issues.

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NHTSA #: 11715223
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Jan 2026

The AWD module failed with less than 60,000 miles on the vehicle. I live in the Northeast and we get some brutal weather, especially snowstorms. I believe this part should be under a broader recall as it was the same grounding issue as reported in the other current recall for a certain production date escape for its AWD module this year.

NHTSA #: 11711878
mediumPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Dec 2025

I am smelling gas every time I put gas and it won't start after putting gas there's a strong smell of gas inside my vehicle the recall has not been fixed yet I am a single mother and this is a safety risk issue how do I go forward powertrain is also still coming up I have other things popping up saying recalls were never fixed please help

NHTSA #: 11703340
mediumPOWER TRAIN
Filed: Oct 2025

the transmission experienced total failure. Ford repair claimed that the failure was due to the torque converter caused the failure. the car experience issues with not shifting into a higher gear at highway speeds and failure to go into neutral when going from forward to reverse.

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NHTSA #: 11694620
mediumPOWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Filed: Oct 2025

UnknownOn my dash my AWD fault warning has showed up followed by hill assist not available and traction control not available. I have looked for in formation online about it and it seems that it’s a recurring issue with 2020 Ford Escape and many others.

NHTSA #: 11694162
mediumPOWER TRAIN,UNKNOWN OR OTHER
Filed: Oct 2025

On my dash my AWD fault warning has showed up followed by hill assist not available and traction control not available. I have looked for in formation online about it and it seems that it’s a recurring issue with 2020 Ford Escape and many others.

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NHTSA #: 11690791
mediumPOWER TRAIN,ENGINE
Filed: Sep 2025

It appears that either the rear differential is locked up, or the traction control system has decided to lock all tires for the same rotation. When making any turns at slow speed, the tires grind and pop on the road. If turning in grass it will rip up the grass where the turn was made.

NHTSA #: 11690302
mediumPOWER TRAIN
Filed: Sep 2025

The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated.

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NHTSA #: 11689890
mediumPOWER TRAIN,WHEELS,FUEL/PROPULSION SYSTEM
Filed: Sep 2025

My car togs a lot. My tire sensors keep going out. I've smelt gas before while driving.

NHTSA #: 11687030
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Sep 2025

There are many thousands of Ford Escape owners with this same issue. The shifter knob will not shift out of park in hot weather, sometimes taking 20 to 30 minutes for the vehicle's interior to cool sufficiently to shift into drive. Ford is ignoring this problem.

NHTSA #: 11685281
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Aug 2025

Around the 38,000 mile mark on our 2020 Ford Escape we received many different errors (AWD Fault, ABS, AdvanceTrac Service, Hill assist, etc). I found out via NHTSA and other forums that this is a common issue in the vehicle from the AWD module, and although it is AWD related, it is not eligible for the Powertrain warranty per Ford because it is an electrical component.

NHTSA #: 11682439
mediumPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Aug 2025

2020 Ford Escape SEL was taken into Ford Service Center for oil change and to address acceleration issue that started two days prior, (check engine light had come on the day before drop off). One week after dropping my vehicle off to be assessed, I was told I needed a small part and it would be complete in 3 days.

NHTSA #: 11681753
mediumPOWER TRAIN
Filed: Aug 2025

The contact called on behalf of the owner of a 2020 Ford Escape. The contact stated that while her daughter was driving at various speeds, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light and multiple warning lights were illuminated.

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NHTSA #: 11680627
mediumPOWER TRAIN
Filed: Jul 2025

Car was jerking during acceleration. RPM needle was bouncing while accelerating. It felt like there was a loss of power.

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NHTSA #: 11676981
mediumPOWER TRAIN
Filed: Jul 2025

I started experiencing transmission issues with my vehicle around 80,000 miles. When I initially brought it to a Ford dealership for inspection, I was told there was nothing wrong—despite also reporting other concerns with the vehicle. The jerking and shifting issues continued over the following months and became more frequent.

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NHTSA #: 11675568
mediumPOWER TRAIN,SERVICE BRAKES,ENGINE
Filed: Jul 2025

For 6 months, after a routine visit and safety recall preformed by ford, I have had an issue with the park brake engaging on its own. When pressing the button to disengage it, the car would not disengage and would remain locked. The only way to disengage it would be to throw the car into reverse, press the button to disengage the park brake and step on the gas pedal as fast as you could.

NHTSA #: 11671249
mediumPOWER TRAIN
Filed: Jul 2025

The contact owns a 2020 Ford Escape. The contact stated while driving approximately 35 MPH, the power train warning light illuminated, and the "AWD Fault" message was displayed. The vehicle taken to the dealer where it was diagnosed and determined that an unknown module needed to be replaced.

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NHTSA #: 11670457
mediumPOWER TRAIN
Filed: Jun 2025

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed on two occasions, the powertrain warning light illuminated, and the vehicle lost motive power. The contact stated that upon starting the vehicle on one of the occasions, the message "No Hill Assist" and another unknown message were displayed.

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NHTSA #: 11669646
mediumPOWER TRAIN
Filed: May 2025

The contact owns a 2020 Ford Escape. The contact stated that the chrome on the gear shifter had started to peel, creating sharp edges on the shifter knob. The contact stated that while attempting to move the gear shifter, the contact sustained minor cuts to the fingers from the peeling gear shifter.

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NHTSA #: 11663675
mediumPOWER TRAIN,STRUCTURE
Filed: May 2025

Two issues. 1: transmission shakes, shudders, and loses power intermittently at shift points. 2: check arm spot welds broke loose at the door.

NHTSA #: 11661671
mediumPOWER TRAIN
Filed: May 2025

The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the contact attempted to shift gear, and the vehicle jerked abnormally. There were no warning lights illuminated.

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NHTSA #: 11661151
mediumPOWER TRAIN,ENGINE
Filed: May 2025

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal odor on the interior of the vehicle. The contact stated that the odor was entering the interior of the vehicle through the vents.

NHTSA #: 11660963
mediumPOWER TRAIN
Filed: May 2025

The contact owns a 2020 Ford Escape. The contact stated while driving approximately 70 MPH, the message "Vehicle Shutting Down - Place Vehicle in Neutral to Restart" was displayed on the instrument panel. The contact stated that the failure had occurred several times in one day.

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NHTSA #: 11659002
mediumPOWER TRAIN
Filed: May 2025

2020 ford escape in 2023 transmission started slipping amd stuttering around 60,000 miles on it. Ford service said nothing wrong. Problem persisted and now at 103,000 miles they admit need a whole new transmission.

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NHTSA #: 11658577
mediumPOWER TRAIN
Filed: Apr 2025

The contact owns a 2020 Ford Escape. The contact stated that the gear shifter was stuck in park(P). The contact stated that the failure occurred while the temperature was hot.

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NHTSA #: 11657626
mediumPOWER TRAIN,ENGINE
Filed: Apr 2025

The contact owns a 2020 Ford Escape. The contact stated while driving 70 MPH, the RPM increased, and the check engine and power train warning lights illuminated. In addition, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended.

NHTSA #: 11656561
mediumPOWER TRAIN
Filed: Apr 2025

The contact owns a 2020 Ford Escape. The contact stated while driving approximately 50 MPH, the vehicle was hesitating and shuddering. The contact stated that there was no warning light illuminated.

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NHTSA #: 11653444
mediumPOWER TRAIN
Filed: Apr 2025

AWD MODULE on 2020 Ford Escape failed at 21,000 miles. There has been a customer satisfaction repair done in 2022 when it started happening to select vehicles. I drive low mileage but should have been a recall issued due to the amount of complaints and fixes online

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NHTSA #: 11653260
mediumPOWER TRAIN
Filed: Mar 2025

The contact owns a 2020 Ford Escape. The contact stated that overtime she became aware that there was a sharp piece on the transmission dial, causing cuts on her fingers while turning the dial. The local dealer was contacted; however, the vehicle was not diagnosed.

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NHTSA #: 11647952
mediumPOWER TRAIN
Filed: Mar 2025

The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle, the message "All Wheel Drive Fault" was displayed, and the vehicle only operated in 2WD. The contact was concerned that during winter weather the vehicle was unsafe to drive in 2WD only.

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NHTSA #: 11647405
mediumPOWER TRAIN
Filed: Feb 2025

AWD module fault. $2200 repair. Reading online many 2020 ford escape are having this issue of the part failing.

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NHTSA #: 11644971
mediumPOWER TRAIN
Filed: Feb 2025

The contact owns a 2020 Ford Escape. The contact stated while driving up an incline at various speeds, the turbo failed to operate as needed and the vehicle failed to accelerate while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated after the failure.

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NHTSA #: 11643505
mediumPOWER TRAIN
Filed: Feb 2025

The silver base of gear selector is chipping leaving sharp plastic edges causing pain to right thumb and repeated punctures with bleeding when operating the gear selector. Ford dealer and corporate report this repair is not covered under warranty since 3 year/36,000-mile warranty has expired. The issue became known at 4.5 years/ 32,519 miles.

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NHTSA #: 11642128
mediumPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2025

This 2020 Ford Escape-with less than 67k miles on it-is mostly inoperable, as of this date. This car was financed, from a Fort Lauderdale. FL used car dealership, on or around [XXX].

NHTSA #: 11633559
mediumPOWER TRAIN,BACK OVER PREVENTION
Filed: Dec 2024

While driving on the highway, the engine started to sputter when gas pedal was depressed, turned around and drove it straight to a mechanic.

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NHTSA #: 11632467
mediumPOWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Filed: Dec 2024

The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, there was a loud clanking noise coming from the engine. There was no warning light illuminated.

NHTSA #: 11629209
mediumPOWER TRAIN
Filed: Dec 2024

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle downshifted with no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced.

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NHTSA #: 11628928
mediumPOWER TRAIN
Filed: Nov 2024

Clunking sound from rear of vehicle when making slow turns. Dealer states needs a new rear drive unit no warning lights present in dash

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NHTSA #: 11626393
mediumPOWER TRAIN
Filed: Nov 2024

All Wheel Drive (AWD) triggered a fault and stopped functioning while drive, resulting in loss of traction and wheel slippage in slippery conditions. Ford dealership diagnosed a faulty AWD module and admitted this is a very common problem with all 2020 Ford Escapes but that it is NOT covered under warranty.

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NHTSA #: 11623393
mediumPOWER TRAIN
Filed: Oct 2024

We have a 2020 Ford Escape that has less than 90,000 miles and while driving we began having some jarring and spuddering when trying to accelerate. The car seems to have issues gearing up. We have identified the issue by a mechanic as transmission and through research have found this is a known issue by Ford and they are under lawsuits.

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NHTSA #: 11622247
mediumPOWER TRAIN
Filed: Oct 2024

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the AWD (All Wheel Drive) fault warning light and several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed AWD module.

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NHTSA #: 11622270
mediumPOWER TRAIN
Filed: Sep 2024

The contact owns a 2020 Ford Escape. The contact stated while driving approximately 45 MPH, the " Power train malfunction and reduced power" and the "4-WD Power Train Fault" messages were displayed on the instrument panel; the power train fault warning light was illuminated.

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NHTSA #: 11617340
mediumPOWER TRAIN
Filed: Sep 2024

The contact owns a 2020 Ford Escape. The contact stated while driving 20 MPH, the vehicle was vibrating and shaking abnormally. The contact pulled over to the side of the roadway and turned off and restarted the vehicle and the shaking ceased.

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NHTSA #: 11614469
mediumPOWER TRAIN
Filed: Sep 2024

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with AWD module failure.

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NHTSA #: 11612837
mediumPOWER TRAIN
Filed: Sep 2024

The contact owns a 2020 Ford Escape. The contact stated while driving at various speeds, the vehicle was jerking. The contact stated that the failure occurred increasingly while driving from a complete stop.

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NHTSA #: 11612846
mediumPOWER TRAIN
Filed: Sep 2024

While driving car at highway speeds and RPMs at or below 2500 and either driving uphill or into a strong headwind car seems to get a flat spot in acceleration and does not downshift to compensate. Powertrain malfunction light illuminates and vehicle enters reduced power mode. After turning off ignition and waiting a few minutes the light clears and car drives normally until the next time.

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NHTSA #: 11612336
mediumPOWER TRAIN
Filed: Aug 2024

The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission warning light illuminated. The vehicle was restarted; however, the failure recurred.

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NHTSA #: 11610197
mediumPOWER TRAIN
Filed: Aug 2024

The contact owns a 2020 Ford Escape. The contact stated that on several occasions after shifting into reverse, the vehicle erroneously drove forward. The contact stated that on another occasion while driving at highway speeds, the vehicle erroneously shifted into neutral.

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NHTSA #: 11608217
mediumPOWER TRAIN
Filed: Aug 2024

The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle, the "All Wheel Drive" warning light remained illuminated. The vehicle was taken to the local dealer who determined that the rear differential was faulty and needed be replaced.

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NHTSA #: 11607549
mediumPOWER TRAIN
Filed: Aug 2024

2020 Has a 8f35 transmission with the same torque converter issues and low speed shudder under 35 same as bulletin 21-2081... ford edge with same transmission ford recommended replacement at 90000 miles didn't offer to even attempt to work on it. No warning lights are on

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NHTSA #: 11606704
mediumPOWER TRAIN
Filed: Aug 2024

The AWD module failed after 22,000 miles. This affects the AWD and many other options not to work. Trac control, Hill assist, AWD etc.

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NHTSA #: 11605802
mediumPOWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY
Filed: Jul 2024

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle parked, the contact was unable to start the vehicle. The vehicle was restarted after an hour.

NHTSA #: 11604787
mediumPOWER TRAIN
Filed: Jul 2024

Took car to dealership for separate covered customer satisfaction program involving door weld. door weld was resolved however the dealer stated that some check engine lights came on. after having my car for three weeks they diagnosed it as needing to replace the AWD Module and 2 related updates.

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NHTSA #: 11603561
mediumPOWER TRAIN
Filed: Jul 2024

transmission problems : High RPMs as vehicle fails to shift up Lurching/“bucking” forward at intervals Hesitation

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NHTSA #: 11599298
mediumPOWER TRAIN
Filed: Jul 2024

The contact owns a 2020 Ford Escape. The contact stated that upon starting the vehicle, the AWD and check engine warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the AWD control module.

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NHTSA #: 11598337
mediumPOWER TRAIN
Filed: Jun 2024

All Wheel Drive module is malfunctioning. AWD needs serviced light came on. Upon further research it appears that AWF modules that were manufactured at the facility where mine was manufactured, were recalled for dates within 2 days of mine being manufactured.

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NHTSA #: 11597314
mediumPOWER TRAIN
Filed: Jun 2024

A clunking noise in the rear at turns to the right starting up from a stop. Local automotive shop diagnosed contaminated rear differential fluid. Changed fluid and told me to contact dealership.

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NHTSA #: 11595497
mediumPOWER TRAIN
Filed: Jun 2024

The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle, the message "Service All-Wheel Drive" remained displayed. The vehicle was taken to the local mechanic who diagnosed that the All-Wheel Drive Module was faulty and needed to be replaced.

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NHTSA #: 11593000
mediumPOWER TRAIN
Filed: Jun 2024

The transmission of the car makes a loud rattling noise only on cold starts, almost sounds like metal is rubbing together. Car has 63K miles, and drives fine but will make rattling noise at cold start, typically around 1.3K RPM. Once the car has ran for a bit in idle, the RPM drops to around 1K and the noise subsides.

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NHTSA #: 11591924
mediumPOWER TRAIN
Filed: May 2024

The contact owns a 2020 Ford Escape. The contact stated that the gear shift knob was seized on several occasions. After waiting for hours, the gear shifter was able to operate as needed.

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NHTSA #: 11591803
mediumPOWER TRAIN
Filed: Apr 2024

Vehicle 4 years old under 100,000 miles now having transmission issues, vehicle took into for dealership for review (check engine light on)car owner informed service member that specializes in transmission repair not in for 3 weeks as of March 2024. Vehicle now experiencing slipping when acceleration/ deceleration, slipping to stop.

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NHTSA #: 11584338
mediumPOWER TRAIN,FUEL SYSTEM, GASOLINE
Filed: Apr 2024

The contact owns a 2020 Ford Escape. The contact stated that on almost a dozen occasions while driving at approximately 60 MPH, multiple unknown warning lights illuminated, and the instrument and head unit panels turned off and on and failed to work as intended. On another occasion, while driving at an unknown speed, the vehicle started bucking and lost motive power.

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NHTSA #: 11582519
mediumPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Apr 2024

AWD control module needs to be replaced at nearly $1000. Just replaced the emissions sensor for $500. Both are known issues and one was a recall but not for my VIN.

NHTSA #: 11582413
mediumPOWER TRAIN
Filed: Apr 2024

All wheel drive control module controls the powertrain but is apparently not covered under powertrain warranty. Very expensive repair on a relatively new vehicle.

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NHTSA #: 11582148
mediumPOWER TRAIN
Filed: Apr 2024

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, various unknown warning lights illuminated. The vehicle was taken to an independent mechanic to be diagnosed.

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NHTSA #: 11581208
mediumPOWER TRAIN,STRUCTURE
Filed: Apr 2024

The contact owns a 2020 Ford Escape. The contact stated that while his wife was utilizing the shifter knob, she cut her hand on the chrome shifting knob. The chrome edge was very sharp.

NHTSA #: 11580928
mediumPOWER TRAIN
Filed: Apr 2024

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle began to hesitate and jerk. The contact was able to pull to the shoulder of the roadway, where the failure persisted.

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NHTSA #: 11580935
mediumPOWER TRAIN
Filed: Jan 2024

The contact owns a 2020 Ford Escape. The contact stated that while attempting to reverse, the gear shifter was shifted into reverse(R), but the vehicle failed to respond. There was no warning light illuminated.

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NHTSA #: 11569055
mediumPOWER TRAIN
Filed: Jan 2024

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact started the vehicle, and the power train malfunction indicator lamp warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed gear shifter module.

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NHTSA #: 11567336
mediumPOWER TRAIN
Filed: Dec 2023

The warning lights came on and I suddenly did not have all wheel drive. This happened while driving in the snow with my 2 year old son in the vehicle with me. I took it to Horn Ford in Brillion, WI and they sad it’s a bad all wheel drive module and that even though it’s part of the drivetrain, it’s not covered under warranty.

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NHTSA #: 11559046
mediumPOWER TRAIN,FORWARD COLLISION AVOIDANCE
Filed: Nov 2023

The AWD module malfunctioned and had faults. Issue was confirmed by dealer with no explanation and had no cause for failure. AWD fault and Service AdvanceTrac warnings appeared and reappeared each time the vehicle was turned on.

NHTSA #: 11556772
mediumPOWER TRAIN,ENGINE
Filed: Sep 2023

The contact's wife owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the message "Maintenance 2" was displayed. The contact stated that he saw white smoke coming out of the exhaust pipe.

NHTSA #: 11546341
mediumPOWER TRAIN
Filed: Sep 2023

Transmission dropped out of gear on the highway and would not accelerate. Had to coast to the side. Indicator stated shift system fault.

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NHTSA #: 11544494
mediumPOWER TRAIN,ELECTRICAL SYSTEM,WHEELS
Filed: Aug 2023

While driving on the highway my dash kept flashing all these different errors , my car kept changing the way it was driving . I got off went to ford dealer ! They said probably a sensor can’t look at it for 10 days and yes it is fine to drive .

NHTSA #: 11541541
mediumPOWER TRAIN
Filed: Aug 2023

The AWD module failed. This was confirmed at a Ford dealership after a lengthy diagnostic. The car started to alarm by showing first a powertrain failure and then disabling AWD, pre-collison assist warnings and hill assist.

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NHTSA #: 11535654
mediumPOWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Aug 2023

Driver side door front is making a creaking sound like a popping noise when opening.

NHTSA #: 11535893
mediumPOWER TRAIN
Filed: Jul 2023

2020 Ford Escape Titanium Multiple error messages shown; forced into front wheel drive. Took my car to the dealer and was told my car’s AWD module needed to be replaced. I did get it replaced and paid out of pocket because it apparently is not covered under the powertrain warranty ($705.33).

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NHTSA #: 11535554
mediumPOWER TRAIN,FORWARD COLLISION AVOIDANCE
Filed: Jul 2023

AWD module failed Problem confirmed by dealer Ford previously had a recall for this exact problem. That recall should not have expired as the problem is still ongoing.

NHTSA #: 11534917
mediumPOWER TRAIN
Filed: Jul 2023

The contact owns a 2020 Ford Escape. The contact stated that upon starting the vehicle, the AWD module warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the AWD system and advised that the vehicle was stuck in 2WD.

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NHTSA #: 11534617
mediumPOWER TRAIN,STRUCTURE
Filed: Jul 2023

At a little over 4,000 miles and less then a year in to owning my car the transmission went out. Now at at little over 36,000 and now the driver door isn't opening easily, and is making a popping noise. This shouldn't be happening with a car this new

NHTSA #: 11532792
mediumPOWER TRAIN
Filed: Apr 2023

2020 ford escape. 2021 had recall on rear axle. Was supposed to be fixed.

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NHTSA #: 11517142
mediumPOWER TRAIN
Filed: Feb 2023

The contact owns a 2020 Ford Escape. The contact stated that the vehicle failed to reverse while the transmission was shifted into reverse(R). The transmission and check engine warning lights were illuminated.

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NHTSA #: 11507627
mediumPOWER TRAIN
Filed: Jun 2022

The contact owns a 2020 Ford Escape. The contact stated while driving approximately 25 MPH, the transmission shifted earlier than designed to shift and the vehicle started shaking abnormally. There were no warning lights illuminated.

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NHTSA #: 11467278
mediumPOWER TRAIN
Filed: Aug 2021

The contact owns a 2020 Ford Escape. The contact stated while at a stop light, the vehicle inadvertently shifted into reverse independently. There were no warning lights illuminated.

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NHTSA #: 11430301
mediumPOWER TRAIN
Filed: Dec 2020

When I'm driving on the expressway, I'm getting a red light that a picture shows up with all of my doors open. I have taken my vehicle to nortgate ford in cincinnati but it didn't happen to them. My escape is under full warranty and they won't fix it.

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NHTSA #: 11383605
mediumPOWER TRAIN
Filed: Dec 2020

2020 ford escape consumer writes in regards to vibrations and a loud noise while driving. *ld *js *js the consumer stated the dealer set the vehicle to sport mode (ssm 49151) but, the vibration persisted. The consumer stated the dealer advised the vehicle was operating as designed.

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NHTSA #: 11382699
mediumPOWER TRAIN
Filed: Nov 2020

Tl* the contact owns a 2020 ford escape. The contact stated while driving 65 MPH, there was an abnormal clunking sound coming from underneath the vehicle. The contact stated that the RPM fell and the vehicle independently decelerated.

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NHTSA #: 11375595
mediumPOWER TRAIN,ENGINE
Filed: Jan 2020

Since day one of ownership, it has a vibration in the steering when approaching 25mph then the vibration continues all the way to 75mph. Also at approx. 25mph an low humming sound starts.

NHTSA #: 11300811
lowPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Sep 2025

Powertrain control module failure causing vehicle to lose power and engine to run at 5 to 6 RPMs. and transmission not shifting properly. Vehicle is going into limp mode and will also shut down while driving but the engine stays running and the cruise does not shut off.

NHTSA #: 11687244
lowPOWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Sep 2025

Vehicle has active alerts for powertrain control module, and low boost pressure with the turbocharge along with emissions codes P0299, P0496 and P0456. The vehicle is constantly going into deep sleep mode. While driving the vehicle started to enter safe mode.

NHTSA #: 11684859
lowPOWER TRAIN
Filed: Aug 2025

2020 ford escape titanium with 28111 miles on it throwing A VERY COMMOM error “AWD fault” the amount of these at this point should be recalled.

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NHTSA #: 11682594
lowPOWER TRAIN
Filed: Jul 2025

Power Train Fault Indicator came on indicating that the Turbo Charger was in an underboost condition. This caused the vehicle to lose power on the highway which could have placed my family in a unsafe condition.

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NHTSA #: 11676222
lowPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Jul 2025

When it's hot outside, the car will not shift out of park.

NHTSA #: 11674935
lowPOWER TRAIN
Filed: Jul 2025

Transmission shredded internally after piston blew.

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NHTSA #: 11672941
lowPOWER TRAIN
Filed: Jun 2025

AWD fault

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NHTSA #: 11670141
lowPOWER TRAIN
Filed: Apr 2025

On hot days the gear shift gets stuck in park. The car interior has to cool down before the shifter will turn in to gear.

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NHTSA #: 11656665
lowPOWER TRAIN,ELECTRICAL SYSTEM
Filed: Apr 2025

AWD module failed at 20,000 miles

NHTSA #: 11655032
lowPOWER TRAIN,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Feb 2025

AWD module not working was on screen after starting vehicle plus other codes about adaptive cruise control

NHTSA #: 11643623
lowPOWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2025

There is a courtesy replacement on the main fuel injector. I just recently had to replace my turbo. No my car bogs down won't go and smells like eggs which is the catalytic converter.

NHTSA #: 11639245
lowPOWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2024

AWD Module failure

NHTSA #: 11623127
lowPOWER TRAIN
Filed: Jun 2024

I just bought this car less than 6 months ago, and the other day I had an “AWD Fault Service Required” light come on. Come to find out it’s a bad AWD computer module. I get to searching online and see hundreds of people with the same problem.

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NHTSA #: 11596617
lowPOWER TRAIN,FORWARD COLLISION AVOIDANCE
Filed: Jun 2024

Took in the vehicle to be inspected and Ford said the AWD module isn't working. It states my AWD is off and not functioning.

NHTSA #: 11592708
lowPOWER TRAIN
Filed: Mar 2024

While driving home from work the car stopped reacting to the gas pedal and I was going fast enough to coast into a parking lot. Had I been on the bridge or turnpike it could have been a disaster.

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NHTSA #: 11577395
lowPOWER TRAIN
Filed: Sep 2023

I have paid for Ford to look into a AWD error code that came up and they had stated that my PTU has failed and they did a fix for that but I still have the same issue. The vehicle deactivates AWD and defaults to 2 wheel drive until Ford can get it in

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NHTSA #: 11547045
lowPOWER TRAIN
Filed: Sep 2023

Vehicle cannot engage park. Shift sys fault appears and throws a code that states that park may not be available. Ford has refused to help.

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NHTSA #: 11545841
lowPOWER TRAIN
Filed: Aug 2023

When the Escape interior reaches a certain temperature (between 90-101 degrees), the gear selector (a knob-like device), will not move--you cannot move from Park into any other gear. I have to either pump the brakes OR turn on the AC to get the interior a little cooler, before I can move the gear selector. There are reports of others dealing with this, mostly 2020-2021 Escapes.

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NHTSA #: 11536705
lowPOWER TRAIN
Filed: Jun 2023

AWD Fault Service Required message on screen which then triggered multiple other warning messages such as auto start and stop disabled, traction control is disabled, AWD is no.longer functional and neither is my cruise control. Ford already had a recall because of this issue but mine was not included.

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NHTSA #: 11528775
lowPOWER TRAIN
Filed: Feb 2023

Unknown- transmission seems to shift roughly. Transmission message popped up briefly for a second and then disappeared

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NHTSA #: 11508640
lowPOWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER
Filed: Jul 2020

My 2020 ford escape's automatic transmission makes odd whirring sounds and shifts hard often while driving. Automatic transmission still has a hard time shifting smoothly even when the vehicles been warmed up and driven for at least 10 minutes. The rear view camera has a mind of its own and doesn't always work.

NHTSA #: 11337274

Other 2020 Ford Escape Issues