2010 Chevrolet Impala Equipment Problems

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE AIR CONDITIONER FAILED TO ACTIVATE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. AFTER A FEW MINUTES, THE AIR CONDITIONING OPERATED NORMALLY. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 26,000.

I HAD A BLOW OUT ON A FRONT PASSENGER TIRE. WENT TO RAISE CAR ON FLAT LEVEL SURFACE. I USED THE CAR JACK FOR THE FIRST TIME SINCE BUYING THE CAR TWO YEARS AGO. THE JACK FAILED TO STAY UNDER THE FRAME RAIL RIDGE. ITS WAS HALF WAY UP AND THE CAR BENT THE FRAME OF THE JACK AND THE THREADED ROD. LUCKILY NO ONE WAS NEAR THE CAR IT JUST ROLL FORWARD AND CRUSHED THE JACK. I WAS UNABLE TO STRAIGHTEN AND FIX THE JACK. BAD METAL OR FRAME WAS NOT QA CORRECTLY. I HAD A POLICE OFFICER USE THE SAME JACK ON HIS SQUAD CAR DIFFERENT YEAR IMPALA AND IT WORKED FINE. I NEED TO FIND A WAY TO REPORT THE JACK FAILURE AND GET A REPLACEMENT JACK FROM THE CHEVORLET COMPANY. DO NOT WANT TO GO TO A DEALER OR SERVICE CENTER. THE ACT OF THIS FAILING IS A SAFETY CONCERN TO MANY IMPALA OWNERS AND I WOULD LIKE THE JACK MAIL TO ME OR REPLACED AS SOON AS POSSIBLE. *TR