2010 Chevrolet Impala Airbags Problems
65 owner-reported airbags complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Airbags Recalls (1)
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Fix: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Owner Complaints (65)
Your front passenger seat sensor is shorting out against the seat frame, which is causing the passenger airbags to turn off when they should be active. This matches issues described in recall #36110, but GM has not included your vehicle in that recall. You may not notice this problem until you need the airbags in an emergency, since the airbags will be disabled without a warning.
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Your airbag warning light is on. This means your airbag system may not be working properly in a crash. You should have a dealer or mechanic diagnose what's causing the warning light to illuminate, as airbags are a critical safety feature.
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Your car's 'Service Air Bag System' warning light came on while you were driving at 30 MPH. The dealer diagnosed that your air bag seat sensor and side-impact sensor need to be replaced. Even though your vehicle's VIN wasn't included in the official recall campaign, this is a safety system that should be repaired to ensure your airbags work properly in a crash. Getting these sensors replaced will restore your airbag system to working condition.
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Your airbag warning light came on when you started your car. The dealer told you your vehicle isn't part of the recall for this issue, and you weren't able to get help from the manufacturer. Your car has not been repaired yet. The fix will likely require a dealer diagnostic scan to identify which airbag system component is faulty, followed by replacement or repair of that component.
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Your dashboard is showing an air bag service message with the air bag warning light illuminated. A diagnostic check indicated a problem with the passenger air bag system, though shaking the wires under the seat temporarily made the light go away. You found a recall (16V507000) that describes this exact issue, but your vehicle's VIN wasn't included in that recall list. The fix will likely involve inspecting the passenger air bag wiring connections and potentially replacing faulty sensors or wiring harnesses.
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Your airbag warning light and ABS warning light stay on continuously. There's also an electrical wiring issue that's draining your battery. A mechanic will need to diagnose the wiring fault and repair it, which may involve checking the airbag system, ABS system, and electrical connections.
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The Airbag Service Light comes on!
I PLACE MY PURSE ON PASSENGER FRONT SEAT AND THE AIRBAG LIGHT GOES ON AND BEEPS WHILE I AM DRIVING
THE SERVICE AIRBAG LIGHT KEEPS COMING ON. THERE'S A FRAYED WIRE UNDER THE SEAT AND CHEVROLET IS TRYING TO CHARGE $380 TO FIX THE PROBLEM. CHEVROLET REALLY SHOULD OPEN A RECALL FOR THIS ISSUE BECAUSE IT IS SO COMMON.
DIC SAYS THAT TO SERVICE PASSENGER AIRBAG. WE CHECKED FOR ERROR CODES, BUT CAN'T FIND ANY.
EVERYTIME I TURN ON CAR MY DASH SAYS SERVICE AIRBAG AND WONT GO OFF
THE "SERVICE AIRBAG SYSTEM" LIGHT CAME ON AND I WAS TOLD THAT THIS IS A DEALERSHIP ONLY PROBLEM AND THE DEALERSHIP WANTS $130.00 JUST TO CHECK IT OUT. BEING A SAFETY ISSUE AND A DEALERSHIP FIX ONLY PROBLEM I FEEL LIKE I SHOULD NOT HAVE TO PAY FOR ATTENTION TO THIS MATTER.
GOT INTO A COLLISION A FEW MONTHS BACK WITH SIDE AND FRONT DAMAGE. TOOK TO BE REPAIRED, AFTER CAR GOT OUT OF SHOP, AIR BAG LIGHT CAME ON AND WONT GO OFF AND IT SAYS "SERVICE AIR BAG SYSTEM". BODY SHOP WAS NOTIFIED AND NOTHING WAS DONE.
GOT IN IT THE AIRBAG LIGHT CAME ON AND IT READ THAT MY AIRBAG NEEDED TO BE SERVICE IT STAY ON FOR ABOUT 10 MINUTES AND I GOT IN LATER AND IT WAS OFF
PASSENGER AIRBAG TURNS ON WITH NO PASSENGER IN SEAT. SEATBELT CHIME GOES OFF WHILE DRIVING BECAUSE OF IT.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED GEORGE WHITE CHEVROLET-PONTIAC AT 800-262-3834 (LOCATED AT 1719 S HIGH AVE, AMES, IA 50010) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. *DT CONSUMER STATED SHE TOOK THE CAR TO HAVE THE DIAGNOSTIC TEST RUN.*JB
FOR SOME REASON THROUGHOUT THE LAST YEAR MY AIR BAG LIGHT WILL STAY ON FOR QUITE AWHILE THEN GO OFF AND COME BACK ON AT ANOTHER TIME! I NOTICED THERE WAS A RECALL ON AIR BAGS AND EVEN THOUGH IT DOESN'T SHOW A RECALL FOR MY CAR I FEEL THERE IS AN ISSUE WITH MY AIR BAGS!
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED TO SERVICE THE AIR BAG. PRIME CHEVROLET HYANNIS (508-775-1843, 22 RIDGEWOOD AVE, HYANNIS, MA 02601) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
CAN'T GET RAY SKILLMAN TO TALK TO UNLESS I HAND THEM $85.00. LIGHT COMES ON SAYING SERVICE AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
TAKATA RECALL
AIR BAG SERVICE LIGHTS ARE COMING ON FOR BOTH DRIVER AND PASSENGER SETS.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR KEPT RANDOMLY FLASHING TO SERVICE THE AIR BAGS. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). BERGLUND CHEVROLET BUICK (1824 WILLIAMSON RD NE, ROANOKE, VA 24012, (540) 344-1461) WAS INFORMED THAT THE VEHICLE WAS UNABLE TO PASS A STATE INSPECTION DUE TO THE FAILURE AND THEY INDICATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR SERVICE AND IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,740.
SERVICE AIR BAG ON DASH CAME ON TODAY AFTER A BASIC OIL CHANGE @ A DEALERSHIP
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING UNKNOWN SPEEDS, THE SERVICE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 124,250.
TL* THE CONTACT OWNED A 2010 CHEVROLET IMPALA. WHILE DRIVING 68 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE WAS IN THE RIGHT LANE AND WAS PUSHED INTO THE LEFT LANE BY THE IMPACT. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE AND PULLED OVER TO THE RIGHT SIDE OF THE HIGHWAY OFF THE ROAD. THE AIR BAGS FAILED TO DEPLOY. THE AMBULANCE WAS NOT CALLED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. IT WAS UNKNOWN IF THE DEALER OR THE MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 188,000.
I HAVE ALREADY COMPLAINED ABOUT THE SERVICE AIR BAG LIGHT COMING ON, MY COMPLAINT NUMBER IS 11023868. YOU HAVE NOT CONTACTED ME ABOUT THIS, I FEEL LIKE YOU JUST PUT IT ON THE BACK BURNER! I AM NOT HAPPY ABOUT THIS! I WAS FINALLY ABLE TO GET A PICTURE OF IT, PLEASE FIX THIS! THIS PICTURE WAS TAKEN THIS MORNING ON 10/01/2017, MY CAR SHOULD BE ON YOUR RECALL LIST!!!!! INSTEAD OF IGNORING ME THIS TIME PLEASE CONTACT ME, I AM FEELING VERY FRUSTRATED!
THE SERVICE AIRBAG LIGHT CAME ON BUT YOU CLAIM MY VIN NUMBER IS NOT UNDER RECALL! THIS SHOULD BE LOOKED INTO! IT CAME ON WHEN I STARTED IT AND STAYED ON UNTIL I WAS ON MY WAY HOME FROM WORK THEN IT DISAPPEARED. I ALSO HAVE A BREAK THAT IS GRINDING EVEN AFTER IT HAS HAD NEW ROTORS, BRAKE PADS AND THE CALIPER CHANGED. IT GRINDS CONTINUOUSLY. I AM NOT HAPPY AT ALL! PLEASE CHECK INTO THESE MATTERS! I BELIEVE MY CAR SHOULD BE ON YOUR RECALL LIST FOR THESE ISSUES!
LIGHT. FOR SERVICE AIRBAG ON AND UPON SRARTING VEHICLE AND PERIODICALLY WHILE DRIVING A MESSAGE ALSO APPEARS ON DASH INFORMATION AREA STATING SERVICE AIRBAG. CONCERNED IF IT'S SAFE BUT DEALER SAID NO RECALL AT THIS TIME AND IT "HAPPENS". STILL OCCURRING.
MY SERVICE BAG LIGHT IS ON AGAIN, LESS THAN ONE YEAR BEFORE, HAVE NOT MADE A DEALER APPOINTMENT YET, HOPING THIS IS NOT COSTLY
HAVEN'T BEEN IN AN ACCIDENT AND YET THE SERVICE AIRBAG LIGHT HAS COME ON IN THE CAR. IT'S RIDICULOUS HOW MANY ISSUES THE IMPALA HAS AND YET THERE ARE NO RECALLS.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING OVER 30 MPH, THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TESTING WAS PERFORMED AND AN AIR BAG CODE WAS DISPLAYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
THE SERVICE AIRBAG SOON LIGHT IS ON AND THE PASSENGER SIDE AIRBAG IS NOT SENSING THAT A PERSON IS IN THE PASSENGER SEAT. THE FIRST TIME THE LIGHT CAME ON WAS SITTING IN MY GARAGE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.
MY AIR BAGS KEEP MAKING A LOUD NOISE EVERY FEW MINUTES.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHENEVER THE DRIVER SEAT WAS MOVED FURTHER BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE STATIONARY, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,830. THE VIN WAS UNAVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE DEALER WAS NOTIFIED OF THE FAILURE MONTHS AGO AND HAD NOT SUPPLIED THE PARTS TO REPAIR THE VEHICLE. THE CONTACT ATTEMPTED TO SCHEDULE A REPAIR WITH A SECOND DEALER, BUT THEY WERE UNABLE TO PROVIDE A REPAIR IN A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG SENSOR FAILED TO DETECT A PASSENGER IN THE FRONT PASSENGER SEAT. THE DEALER WAS NOTIFIED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT ALREADY HAD THE DEALER REPLACE THE AIR BAG MODULE PRIOR TO THE RECENT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
AIR BAG CHECK LIGHT GOES OFF AND ON. WHILE DRIVING ON LOCAL OR HIGHWAY ROADS THE LIGHTS WILL FLASH AND THE CHECK AIR BAG LIGHT WILL BE DISPLAYED OR IF ALREADY DISPLAYED WILL TURN OFF. THIS HAS BEEN HAPPENING FOR OVER A MONTH NOW!
I HEARD A VERY LOUD CLICKING SOUND FROM MY PARKED VEHICLE. UPON ENTERING, I NOTICED THAT THE PASSENGER AIR BAG ON INDICATOR LIGHT WAS LIT. I PRESSED IT IN WITH MY FINGER AND THE LIGHT WENT FROM ON TO OFF. I DROVE FOR A FEW MINUTES, THEN STOPPED THE VEHICLE AND RESTARTED. THE PASSENGER AIR BAG LIGHT STAYED ON.
WHEN YOU MOVE THE PASSENGER SEAT BACKWARDS IR FORWARD THE SERVICE AIR BAG LIGHT COMES. THIS HAPPENS AT ANY TIME . SINCE IT IS NOT A POWER SEAT IT JUST SO HAPPPENS WHEN MOVING IT MANUALLY
I JUST BOUGHT A USED 2010 IMPALA WITH APPROXIMATELY 210000 MILES. WHEN I TURN ON THE VEHICLE, THE AIRBAG LIGHT IS CONSTANTLY ON AND THE DRIVER'S INFORMATION SYSTEM INDICATES THAT THE AIRBAGS NEED TO BE SERVICED. I HAVE CONTACTED THE DEALER AND THEY HAVE NOT YET BEEN ABLE TO RESOLVE THE ISSUE. IF THERE ARE ANY CHANGES, I WILL REPORT THEM. I AM VERY CONCERNED FOR THE SAFETY OF MYSELF OR MY PASSENGERS WITH THIS ISSUE.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT TURNED THE IGNITION OFF AND RESTARTED THE VEHICLE, BUT THE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
WHEN DRIVING WITH SOMEONE IN THE FRONT PASSENGER SEAT, THE CAR RANDOMLY SIGNALS LOSS OF AIR BAGS AND THE INSTRUMENT CLUSTER EITHER FREEZES WHERE IT'S AT OR COMPLETELY DROPS OUT AS IF THE VEHICLE IS OFF. THE DASH SAYS SERVICE AIRBAG WHEN THIS HAPPENS AND ALSO TURNS OFF THE PASSENGER SIDE FRONT AIR BAG. IT DOES THIS MULTIPLE TIMES WHEN DRIVING WHEN THERE IS A PASSENGER.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SEAT BELT PETITIONER SENSOR WAS FAULTY. THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PRETENSIONER FAILED, WHICH COULD CAUSE THE AIR BAG NOT TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL FOR THE DEFECTIVE COMPONENT. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
WHILE DRIVING ON THE INTERSTATE GOING ABOUT 70MPH THE CHECK ENGINE LIGHT FLASHES ON GOES OFF THEN POPS BACK ON. MESSAGE COMES ON SAYING REDUCING ENGINE POWER THEN TRACTION CONTROL SERVICE LIGHTS COMES ON AND STAYS ON ALL WHILE I'M LOSING POWER TRYING TO GET OVER TO SAFETY I HAVE MY FOOT ON THE GAS PEDAL BUT NO POWER AT ALL PUT MY FLASHERS ON LUCKY CHP SEEN ME AND HELPED ME TO THE SHOULDER.CALL AAA WHILE WAITING I START THE CAR UP PRESS ON THE PEDAL I HAVE POWER.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED INDICATING A MALFUNCTION. THE CONTACT ALSO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS WERE INTERMITTENTLY MAKING A NOISE AS THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,913. UPDATED 4/6/15*CN UPDATED 04/14/15*JB
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE PROBLEM OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/17/14*LJ
WHILE DRIVING THE VEHICLE, MY 17 YEAR OLD SON INFORMED ME THAT THE SERVICE AIR BAG LIGHT CAME ON. I TOOK IT TO A CHEVROLET DEALERSHIP NEAR MY TOWN. THEY RAN TESTS ALL DAY TO SAY THAT A CONNECTION IN THE RIGHT SIDE OF THE FRONT PASSENGER SEAT AND A TERMINAL NEEDED TO BE REPLACED ($264). BEFORE GETTING HOME, WHICH IS ABOUT 10 MILES FROM THE DEALERSHIP, THE LIGHT CAME BACK ON. CALL THE DEALERSHIP AND RETURNED CAR. THIS TIME THEY TELL ME THAT THE SEAT BELT PRETENSIONER NEEDS TO BE REPLACED ($215). I FELT I WAS BEING GIVEN THE RUN AROUND SO I DID NOT GET IT REPAIRED THERE. SIX MONTHS LATER THE LIGHT COMES BACK ON. I TAKE IT TO A HONDA DEALERSHIP THINKING THEY HAVE BETTER QUALITY CARS AND THEY TEST IT. THEY SAY THAT IT'S SOMETHING ELSE IN THE SEAT AND THAT IT WILL BE APPROXIMATELY $700 TO REPAIR. I CONTACT GM TO SEE IF THERE IS A RECALL OR SOMETHING THAT CAN BE DONE. THEY STATE NO RECALL AND THAT IF IT'S NOT REPAIRED BY CERTIFIED GM DEALERSHIP, IF IT IS LATER RECALLED I WILL NOT BE REFUNDED. I TAKE IT TO CERTIFIED GM DEALER AND THEY SAY THEY DON'T FIND ANYTHING BECAUSE THE SYSTEM HAS BEEN RESET. LAST WEEK, AFTER THE LIGHT STAYING ON CONTINUOUSLY I TAKE IT TO THE CERTIFIED GM DEALERSHIP. THEY RUN DIAGNOSTICS AND TELL ME THAT IT'S THE SEAT BELT PRETENSIONER. AFTER PAYING APPROXIMATELY $325 AND THEM KEEPING MY CAR FOR A WEEK, I RECEIVE THE CAR BACK AND 35 MILES LATER THE LIGHT REAPPEARS. I AM DEFINITELY SICK OF THIS CAR AND THINK GM IS AWARE OF THIS PROBLEM BUT THEY DON'T WANT TO FIX IT BECAUSE OF ALL THE OTHER RECALLS THEY ARE HAVING. I HAVE SPENT OVER $700 TO NO AVAIL. MY NEXT CAR WILL DEFINITELY NOT BE ANYTHING GM! CALLING GM IS A WASTE OF TIME BECAUSE THEY ACT AS IF MY CALL IS A BURDEN TO THEM. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN THE BRAKES WERE ENGAGED. THE ABS AND THE AIR BAG WARNING INDICATORS ILLUMINATED INTERMITTENTLY. WHILE TRAVELING 60 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE ENGAGED. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE CONTACT WAS LATER INFORMED OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
CONCERN FOR MY SAFETY AND THE SAFETY OF MY FAMILY. ATTN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THE SERVICE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 58,316.
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT'S VEHICLE WAS REAR ENDED, CAUSING IT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000. UPDATED 10/07/14*LJ UPDATED 3/16/2015*JS
TL * THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT CRASHED THE VEHICLE INTO A GUARD RAIL AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED AND VIN WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 11,000.
GOOD MORNING I JUST WOULD LIKE TO SAY THIS IS MY SECOND VEHICLE FROM CHEVY BUT THIS VEHICLE HAS REALLY PLACED ME IN A BAD BIND. FIRST THE AIRBAG LIGHT COMES ON AND OFF FOR THE PASSED MONTH, NEXT THE KEY BECOMES STUCK IN THE IGNITION THEN IT WENT OUT HAD TO REPLACE THAT. TRACTION CONTROL LIGHT COMES ON COMES OVER BOARD WITH MESSAGE SAYING," ENGINE POWER IS REDUCED THEN MESSAGE STATES CAR SHUTTING DOWN " IN THE MIDDLE OF DRIVING . THIS LAST TIME I HAD MY NEW BORN GRANDBABY IN THE CAR DRIVING ON EXPRESSWAY GOING 60SPEED LIMIT CAR JUST SHUT OFFCARS FLYING PASS ME I WAS REALLY TERRIFIED FOR MY SAFETY AND MY GRAND CHILD. THIS HAS OCCURRED OFF AND ON SINCE LAST YEAR. LAST YEAR I HAD TAKEN IT BACK TO ALL STAR CHEVY IN MISS.THEY STATED THEY COULDN'T FIND ANYTHING COST ME A GOOD PENNY WHEN THEY STATED THAT THE WARRANTY WAS OUT. NOW THE CAR WILL NOT START. I HAVE BEEN REPLACING ALOT OF ELECTRICAL ISSUES WITH THIS CAR FOR THE LAST YEAR BUT THIS TIME IS THE LAST TIME MY GRAND BABY AND MYSELF COULD HAVE LOST OUR LIFE" NOW NO CAR TO GET BACK AND FORTH TO WORK I HAVE BEEN REALLY PATIENT WITH CHEVY WITH THIS CAR I STILL HAVE ALL MY RECEIPTS FROM AAA FIXING THIS CAR I REFUSED TO SPEND ANY MORE MONEY ON THIS CAR. I NEED TOKNOW IF THIS COMPANY WILL HELP ME BECAUSE A 2010 SHOULD NOT HAVE THIS MUCH PROBLEM. *TR
POTENTIAL DEFECTIVE SEAT BELT ASSEMBLIES CAUSING AIRBAG LIGHTS TO COME ON AND OFF INTERMITTENTLY WHEN THE SEATS ARE MOVED FORWARD AND BACKWARDS. LOCAL REPAIR SHOP PERFORMED DIAGNOSTIC TEST AND THE CODE DISPLAYED LED THEM TO THE PASSENGER SIDE AIR BAG. WITHIN A DAY OF THE REPAIR THE LIGHT CAME BACK ON BUT WENT OFF AND HAS NOT ILLUMINATED SINCE. I HAVE CONTACTED GM (CASE # SR # 71-13111-46047) AND THEY HAVE REFUSED TO ASSIST STATING THERE ARE NO RECALLS FOR THIS ISSUE FOR THE IMPALA AND WILL NOT REIMBURSE ME SINCE I USED A LOCAL REPAIR SHOP AND NOT A GM DEALERSHIP. I BELIEVE THIS IS A DEFECTIVE SEAT BELT ASSEMBLY THAT GM HAS INSTALLED IN CHEVY IMPALA?S AND THEY REFUSE TO TAKE OWNERSHIP. THEIR TRACK RECORD WITH FAULTY PARTS AND FAILURE TO RECALL UNSAFE VEHICLES HAS BEEN PROVEN. I FEEL THIS IS A SERIOUS SAFETY CONCERN AND I AM ASKING THE NTSB LOOK INTO THIS MATTER. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,500. UPDATED 08/19/14*LJ UPDATED 8/30/2017*CN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A COMPLETE STOP AND PUSHED THE CONTACT INTO A BARRIER. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUFFERED WHIPLASH AND BACK PAINS. THERE WAS A POLICE REPORT TAKEN. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
THE AIR BAG INDICATOR LIGHT COMES ON SPORADICALLY. RECENTLY IT HAS COME ON AND STAYED ON FOR ABOUT 2 MONTHS THEN TURNED OFF FOR A COUPLE OF DAYS, THEN CAME BACK ON. *TR
I HAVE NOT BEEN IN ANY ACCIDENTS BUT THE SERVICE AIRBAG LIGHTS STARTED STAYING ON. WHEN I AM OPERATING THE VEHICLE, SOMETIMES THE LIGHT WILL TURN OFF AND SOMETIMES IT DOES NOT. IN ADDITION, I HAVE HAD INSTANCES WHERE MULTIPLE LIGHTS WILL COME ON AND THE ENGINE'S POWER IS REDUCED BY 50% ACCORDING TO THE INDICATOR. I HAVE TAKEN THE CAR TO THE DEALERSHIP AND HAD THE LIGHTS "RESET". BUT THIS LATEST PROBLEM WITH THE AIRBAGS HAS ME RATTLED. I REALLY DO NOT FEEL THAT I SHOULD HAVE TO PAY $1500 OR MORE TO GET NEW AIRBAGS WHEN THE CAR HAS NOT BEEN IN AN ACCIDENT AND I CANNOT AFFORD A NEW CAR. *TR
I HAVE A 2010 CHEVY IMPALA THAT HAS A SERVICE AIR BAGS MESSAGE ON THE DIC MESSAGE CONSOLE. FROM WHAT I HAVE READ ONLINE THIS IS A DEFINITE SAFETY HAZARD BECAUSE THE AIR BAGS MAY NOT WORK IN AN ACCIDENT. THE CAR IS NOW OUT OF WARRANTY SO I THINK THIS SHOULD HAVE A RECALL SINCE IT IS A MAJOR SAFETY ISSUE. *TR
SERVICE AIR BAG DISPLAYED IN INFORMATION DISPLAY ALONG WITH RED ILLUMINATED SYMBOL OF AIR BAG WOULD COME AND GO ON AND OFF EVERY TIME ITS DRIVEN .TOOK VEHICLE TO DEALER 9/10/2012 WITH LIGHT AND WARNING ON WHEN PARKED IN SERVICE LANE AND THEY INFORMED ME NO PROBLEM FOUND,NO CODES STORED. *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN OCCUPYING THE PASSENGER FRONT SEAT, THE AIR BAG WARNING LIGHT ILLUMINATES ON THE INSTRUMENT CONTROL PANEL. THE TECHNICIANS AT THE DEALER WERE NOT ABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER TOOK A REPORT. THE MANUFACTURER WILL SEND A DISTRICT SUPERVISOR TO THE DEALER TO FURTHER INVESTIGATE THE FAILURE. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 2,500.