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2011 Volkswagen Jetta Other Problems

43 owner-reported other complaints from NHTSA data

43
Complaints
1
Recalls
2
Crashes
1
Fires
Jan 2018Dec 2020
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Other Recalls (1)

RECALLCampaign #19V679000

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Fix: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

Owner Complaints (43)

highUNKNOWN OR OTHER
Filed: Dec 2023

Your car is randomly shutting off while you're driving, and a battery warning light appears on the dashboard each time. After you restart the engine, the light disappears until the car shuts off again—this cycle repeats unpredictably. You've already replaced several parts but haven't found the root cause. The issue likely involves the electrical charging system, so a mechanic will need to test the alternator, battery, and related wiring.

Parts you may need:

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NHTSA #: 11558215
mediumUNKNOWN OR OTHER,ENGINE
Filed: Mar 2023

It started singing real load and my light for my coolant started blinking red

NHTSA #: 11511269
mediumUNKNOWN OR OTHER
Filed: Oct 2021

The vehicle ignition systems skips and locks the steering wheel. The makes the vehicle stops and disabled.

NHTSA #: 11436116
mediumUNKNOWN OR OTHER
Filed: Jul 2021

The vehicle turns off by itself while driving.

NHTSA #: 11424379
mediumUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: May 2021

This Jetta Sportwagen TDI is one of the "diesel gate" vehicles that was supposedly fixed. However, post fix, the vehicle has been at the dealership for repairs more than it has been on the road for various emissions related issues revolving around the exhaust gas recirculation system and diesel particulate filter. Vehicle is washed regularly, including scrubbing of the chaise pipe ends with heavy duty soot cleaning solution. vehicle takes less than a week to collect enough soot on the tailpipe to cause transference to finger when whipped. This is an indication that an excessive amount of soot is not being properly recirculated by the exhaust gas recirculating system to be rebut in the diesel particulate filter. This also indicates that the "fix" for the cheating emissions system is not doing its job and vehicle is likely emitting particulate and NOX at levels far above legal limits.

NHTSA #: 11418503
mediumUNKNOWN OR OTHER
Filed: Dec 2020

HELLO. THERE IS AN ISSUE WITH MY 2011 VW JETTA'S AC SYSTEM. THERE IS AN AWFUL ODOR. IT SMELLS MOLDY AND MUSTY(MUSKY). I WENT TO A DEALER AND THEY TOLD ME TO CHANGE MY AIR FILTER AND A FEW OTHER THINGS. IT WORKED FOR ABOUT 4 DAYS AND THE SMELL CAME RIGHT BACK. I HAVE TALKED TO OTHER JETTA AND A PASSAT OWNER ONE 2012 AND ONE 2013, THEY ALSO HAVE THE SAME ISSUE. AT FIRST MY CAR HAD A BURNING SMELL COMING FROM THE SYSTEM WHEN I STARTED MY CAR AND TURNED THE AIR ON. A FEW MINUTES LATER AN ODOR FILLED MY VENTS. THIS HAPPENED AFTER I PURCHASED MY CAR IN 2013. ABOUT 6 MONTHS LATER. I HAVE CONSTANTLY CHANGED THE FILTERS AND WILL BE GETTING A NEW AIR COMPRESSOR SOON, BUT. I WAS TOLD THAT IT MAY NOT HELP THE SMELL FROM THE SYSTEM. I HAVE BEEN ONLINE SEARCHING TO SEE IF ANY OTHER VW OWNERS HAVE HAD THIS ISSUE AND IT LOOKS LIKE IT IS PREVALENT IN VW VEHICLES FROM AT LEAST 2009-2014. I WOULD HAVE SEARCHED MORE, BUT THERE WERE SO MANY COMPLAINTS FOR VEHICLES MADE THAT I WAS OVERWHELMED. THIS WAS THE FIRST CAR THAT I PURCHASED MYSELF AND I WANTED TO KEEP IT AS LONG AS IT WOULD HOLD OUT. I AM AT OVER 144,000 MILES AND I LOVE THE CAR. I'M WORKING ON CHANGING OUT COMPONENTS THAT HAVEN'T EVEN MESSED UP YET, BECAUSE I KNOW THEY WILL EVENTUALLY. I WANT TO KEEP THIS CAR FOR AS LONG AS I CAN. BUT, I HAVE TRIED EVERYTHING TO FIX THE ODOR AND FOR ME TO FIND OUT THAT THERE IS NOTHING THAT VW CAN DO TO FIX IT, BREAKS MY HEART. HAD I KNOW THAT THIS WAS AN ISSUE WHEN I PURCHASED THIS CAR, I WOULD HAVE NEVER PURCHASED IT. PLEASE LOOK INTO THE CLAIMS OF VW OWNERS ON MULTIPLE WEBSITES. IF YOU NEED A LIST OF WEBSITES, I CAN SEND YOU AN EMAIL OF ALL OF THE ONES THAT I WAS ABLE TO FIND. I ALSO HAVE A CAR FAX FOR MY VEHICLE SOMEWHERE. IT STATES THAT THE VEHICLE NEVER HAD ANY WATER DAMAGE OR ANYTHING LIKE THAT TO WARRANT THE ISSUE IN THE AC SYSTEM. I CAN SEND IT TO YOU IF YOU NEED IT. JUST SEND AN EMAIL.

NHTSA #: 11384322
mediumUNKNOWN OR OTHER
Filed: Dec 2020

I WANTED TO FOLLOW UP ON MY PREVIOUS CLAIM. AS STATED IN MY PREVIOUS NOTE, I NOTICED THE ODOR A FEW MONTHS AFTER PURCHASING MY CAR. A FEW YEARS AFTER I GOT MY CAR, I DEVELOPED A MOLD ALLERGY AND IT WAS GETTING HARDER FOR ME TO BREATHE. THE ONLY TIME THE ISSUE OCCURRED WAS WHEN I WOULD DRIVE MY CAR. SO, I HAD TO GO TO THE ALLERGY DOCTOR. THEY DID A FEW TESTS AND FOUND OUT I HAD A MOLD ALLERGY. A FEW WEEKS LATER, I KEPT SMELLING A SMELL FROM MY AC. I ASKED A FRIEND TO COME AND CHECK ON MY AIR FILTER IN MY CAR. HE PULLED IT OUT AND IT WAS FULL OF MOLD. HE TOLD ME THAT THE CAR WAS RETAINING MOISTURE IN MY A/C UNIT AND THAT IT IS PROBABLY WHAT IS HURTING MY ALLERGIES. WITH THAT BEING SAID, I HAVE TO CHANGE MY FILTER AT LEAST ONCE A MONTH. ONE, TO MAKE SURE THAT IT DOESN'T MOLD. TWO, SO THAT I CAN BREATHE. WITH THAT BEING SAID, MY ALLERGIES BECAME WORSE AFTER I DISCOVERED THE MOLD. I HAD TO GO BACK ON MY ALLERGY SHOTS FOR AWHILE. BECAUSE MY ALLERGIES GOT SO BAD, EVEN WITH MY SHOTS AND OTHER MEDICATION, IT MESSED WITH MY BREATHING. SO, I HAD TO HAVE AN IN OFFICE PROCEDURE TO RELEASE SOME OF THE PRESSURE TO HELP ME BREATHE BETTER. ALL OF THIS TO SAY, VW KNOWS THAT THERE IS AN ISSUE WITH THEY AC SYSTEM HOLDING MOISTURE AND IT MAKING THE CAR HAVE A MOLDY SMELL TO IT. THIS IS DANGEROUS FOR PEOPLE WITH ALLERGIES AND WE SHOULD NOT HAVE TO SUFFER, DUE TO A MANUFACTURERS CARELESSNESS. I FEEL AS IF THEY SHOULD REACH OUT TO ANYONE WITH AFFECTED VEHICLE OWNERS AND FIGURE OUT A SOLUTION TO THIS MATTER. I LOVE MY VOLKSWAGEN AND I WANTED TO LOOK INTO PURCHASING ANOTHER ONE, HOPEFULLY AN SUV TYPE, IN A FEW YEARS. BUT, IF THEY CANNOT FIX THIS ISSUE, I MAY NEVER LOOK INTO THEM AGAIN. MY HEALTH IS FAR MORE IMPORTANT TO ME. SO, I WILL BEGIN MY SEARCH FOR AN ADDITIONAL VEHICLE, WHILE WORKING ON MY VW, AS WELL.

NHTSA #: 11384323
mediumUNKNOWN OR OTHER
Filed: Aug 2019

KEY GETTING STUCK IN IGNITION WHILE VEHICLE IS STILL RUNNING..WILL NOT TURN OFF

NHTSA #: 11244637
mediumUNKNOWN OR OTHER
Filed: Aug 2019

2011 JETTA STEREO DIED. WANT COMPENSATION IN CHECK MAILED TO ME FOR COST OF THE ORIGINAL STEREO

NHTSA #: 11244004
mediumUNKNOWN OR OTHER
Filed: May 2019

I'LL TURN MY CAR OFF AND WAIT FOR THE RPM'S TO GO BELOW 1,000 SOMETIMES I'LL SHIFT INTO REVERSE AND MY CAR WILL KICK AND THEN THE ENGINE LIGHT TURNS ON. I HAVE GONE TO GET THE ERROR CHECKED BY MULTIPLE COMPUTERS; THE SAME ERROR READS AS TORCH CONVERTER CIRCUIT MALFUNCTION. AS I PUT THE CAR INTO DRIVE IT JUMPS AGAIN SOMETIMES SOUNDING LIKE A SPRING IS DOING SOMETHING WEIRD. WHEN I DRIVE THE CAR THE ENGINE REVS AND DOES NOT SHIFT GEARS. THE CAR MOVES BUT IS STUCK IN FIRST GEAR. I CAN'T GO ABOVE 59 MPH NOR DO I WANT TO REV MY ENGINE AT 4500 RPMS. I GOT MY JETTA AT 66,000 MILES AND IT BEEN DOING EVER SINCE. MY CAR IS CURRENTLY AT 95,000 MILES AND THE PROBLEM HAPPENS INTERMITTENTLY.

NHTSA #: 11217197
mediumUNKNOWN OR OTHER
Filed: Apr 2019

WILL NOT START AND STALLING WHEN SITTING AND DRIVING ON ROAD NO WARNING LIGHTS

NHTSA #: 11204248
mediumUNKNOWN OR OTHER
Filed: Apr 2019

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.

NHTSA #: 11195463
mediumUNKNOWN OR OTHER
Filed: Mar 2019

KEY STUCK IN IGNITION SWITCH IN THE ON POSITION

NHTSA #: 11192309
mediumUNKNOWN OR OTHER
Filed: Aug 2018

HORN DOESN'T WORK AND THERE IS NO WARNING LIGHT. A VEHICLE DECIDED TO DO A U-TURN IN FRONT OF ME WITH NO WARNING. HIT THE HORN TO FIND IT NOT FUNCTIONING. THERE IS NO WARNING LIGHT TO INDICATE THERE IS AN ISSUE. THE PART THAT FAILED IS ALSO TIED TO THE AIRBAG SYSTEM. THE PART THAT FAILED IS THE CLOCK SPRING - J527 MODULE AS NOTED IN THE VW DEALER INDICATING THE HORN FUNCTIONS BUT THE MODULE NEEDS TO BE REPLACED.

NHTSA #: 11115475
mediumUNKNOWN OR OTHER
Filed: May 2018

THE IGNITION SWITCH ON MY 2011 JETTA IS REGULARLY BECOMING STUCK AND I CANNOT TURN OFF MY VEHICLE. I SPENT OVER AN HOUR ON SATURDAY EVENING WHILE PARKED IN DRIVEWAY TRYING TO TURN THE VEHICLE OFF AND REMOVE THE KEY TO NO AVAIL. I HAD TO REMOVE THE FUEL PUMP FUSE ALONG WITH UNPLUGGING THE BATTERY. THE RADIO SYSTEM ALSO WENT OUT. FOLLOWING A LOUD POP THE SYSTEM QUIT WORKING COMPLETELY. SIMILAR TO MANY REPORTS I HAVE READ ONLINE SINCE THE OCCURRENCE.

NHTSA #: 11097251
mediumUNKNOWN OR OTHER
Filed: May 2018

STALLING OF VEHICLE WHILE IN TRAFFIC; EPC LIGHT WILL TURN ON, BATTERY LIGHT; REPLACEMENTS HAVE BEEN MADE WITH REGARDS TO FUEL AND OIL LEAKAGE AND STALLING STILL OCCURS

NHTSA #: 11092637
mediumUNKNOWN OR OTHER
Filed: May 2018

IGNITION LOCK CYLINDER ABRUPTLY FAILED. THE VEHICLE WOULD NOT START AT ALL DUE TO THIS FAILURE. THEY KEY WOULD NOT TURN AT ALL. IT WORKED ONE MOMENT AND IMMEDIATELY STOPPEDF WORKING. STRANDED AND HAD TO HAVE THE VEHICLE TOWED. TOW COMPANY HAD TO DISASSEMBLE SHIFTER TO PUT THE VEHICLE IN NEUTRAL IN ORDER TO TOW. $645 + FOR TOW AND REPAIRS.

NHTSA #: 11091676
mediumUNKNOWN OR OTHER
Filed: Feb 2018

I CAN'T GET THE KEY OUT OF THE IGNITION AND I CAN TURN THE CAR OFF.

NHTSA #: 11072999
mediumUNKNOWN OR OTHER
Filed: Jan 2018

IT IS A SAFETY ISSUE THAT THE VEHICLE'S HORN STARTED WEAKENING OUT AND IT STOPPED WORKING. I DID SOME RESEARCH AND FOUND THAT OTHER PEOPLE WHO OWNED AN MK6 (2011-2015) JETTA HAD THE SAME ISSUE ACROSS THE NATION. PLEASE ENFORCE THE VW TO OPEN A RECALL FOR THIS ISSUE.

NHTSA #: 11062914
mediumUNKNOWN OR OTHER
Filed: Nov 2017

TURNED ON VEHICLE, WENT TO TURN ON THE STEREO, AND ONCE I HIT THE 'POWER' BUTTON, IT TURNED ON AND THEN THE SCREEN WENT BLACK, RESULTING IN THE COMPLETE LOSS OF THE HEAD UNIT, RADIO, BLUE TOOTH, AND CLOCK. FUSES WERE CHECKED IN BOTH THE FUSE BOX AND THE STEREO ITSELF, AND NO FUSES WERE BLOWN.

NHTSA #: 11046977
mediumUNKNOWN OR OTHER
Filed: Nov 2017

HORN DOES NOT WORK & THE AC DOESN'T BLOW COLD RIGHT AWAY

NHTSA #: 11045932
mediumUNKNOWN OR OTHER
Filed: Oct 2017

THE CAR RANDOMLY STALLS AND HAS BEING DOING SO FOR OVER A YEAR HAS BEEN TO SEVERAL MECHANICS AND THEY CANNOT FIX THE PROBLEM THE DEALERSHIP HAS BEEN ATTEMPTING TO FIX THE PROBLEM SINCE 08/30/2017 AND CURRENTLY HAS THE CAR WHILE I AM CARLESS. I HAVE REACHED OUT TO CORPORATE AND THE MANUFACTURE AND THEY JUST REPLY WITH EMAILS STATING THEY WILL GET BACK TO ME

NHTSA #: 11041721
mediumUNKNOWN OR OTHER
Filed: Oct 2017

KEY WILL NOT TURN IN IGNITION ON OR OFF.

NHTSA #: 11041487
mediumUNKNOWN OR OTHER
Filed: Oct 2017

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

NHTSA #: 11033831
mediumUNKNOWN OR OTHER
Filed: Sep 2017

HORN NOT WORKING CAN NOT FIND FUSE DIAGRAM ANYWHERE TO FIX.I DO BELIVE THAT THIS IS A SAFTEY MATTER.DON'T HAVE THE MONEY TO TAKE TO VW DEALER.I'AM FAMILIAR IN CHANGING FUSES AND MECHANICHLY INCLINED.SO WHY WOULD I NEED TO TAKE IT TO DEALER.I SHOULD BE ABLE RECIEVE A FUSE DIAGRAM FOR MY VEHICICLE ID#

NHTSA #: 11030053
mediumUNKNOWN OR OTHER
Filed: Aug 2017

ENTIRE SOUND/RADIO SYSTEM SUDDENLY STOPPED THEREBY ELIMINATING MY BLUE TOOTH CONNECTIVITY FOR HANDSFREE PHONE USE

NHTSA #: 11020421
mediumUNKNOWN OR OTHER
Filed: Jun 2017

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. VEHICLE IS ALWAYS STATIONARY AND IN AND PARK. THIS IS HAPPENED MANY TIMES OVER THE PAST FIVE YEARS OF OWNING THE VEHICLE, AND IS NOW OCCURRING MORE FREQUENTLY.

NHTSA #: 11000114
mediumUNKNOWN OR OTHER
Filed: May 2017

IT'S NOW THE 5TH TIME THAT THIS HAPPEN. THE KEY CAN'T TURN OFF THE CAR! I CAN TURN ON THE SWITCH WITHOUT PROBLEM, BUT WHEN IS TIME TO TURN OFF WILL TAKE AROUND 20 MINUTES TO ACHIEVE IT!

NHTSA #: 10992570
mediumUNKNOWN OR OTHER
Filed: Feb 2017

UPON STARTING THE CAR ON FEB 8, 2017, THE RADIO/NAV SYSTEM/BLUETOOTH SYSTEM DID NOT WORK.

NHTSA #: 10954147
mediumUNKNOWN OR OTHER
Filed: Nov 2016

CAR STALLS WITH NO WARNING WHILE DRIVING. FUEL SMELLS PERMEATE THE AIR AROUND VEHICLE AFTER A FEW MINUTES OF ATTEMPTED STARTING. VW DENIES IT IS A FUEL PUMP ISSUE. THE CAR HAS BEEN IN A SHOP FOR OVER A MONTH WITH NO FIX IN SIGHT. YET VW-AMERICA DENIES CLAIM UNDER LEMON LAW.

NHTSA #: 10925941
mediumUNKNOWN OR OTHER
Filed: Sep 2016

MY KEY WILL NOT BE ALLOWED TO TURN THE CAR ON. IT WILL GO INTO THE IGNITION, BUT WILL NOT BE ALLOWED TO TURN AT ALL. THE CAR WAS PARKED IN A PARKING LOT. IT HAD BEEN DRIVEN 20 MINUTES EARLIER AND THROUGHOUT THE DAY WITHOUT A PROBLEM. A FEW WEEKS AGO WHILE PARKED ON A CITY STREET THE CAR WOULD NOT TURN OFF.

NHTSA #: 10905855
mediumUNKNOWN OR OTHER,ENGINE
Filed: Sep 2016

I LEFT WORK TO PICK UP MY CHILDREN 3 TIMES IN A SHORT TRIP THE CAR CUT OFF, IT SEEMS AS IF YOU DON'T GIVE GAS THE CAR WILL STALL AND QUIT. I HAVE STARTED TRYING TO HOLD THE BRAKE AND GIVE GAS TO PREVENT FROM IT CUTTING OFF AT STOP LIGHTS, THE CAR WILL ALSO CUT OFF IN MOTION IF NOT GIVEN GAS. I CAN'T FILE A COMPLAINT EVERYDAY BUT NOT ONE DAY GOES BY THAT MY CAR DON'T CUT OFF

NHTSA #: 10903060
mediumUNKNOWN OR OTHER
Filed: Jul 2016

THE KEY WILL NOT TURN OVER! SINGLE MOM WITH TWO KIDS THIS IS HORRIBLE. JETTA SAYS THIS IS AN ON GOING ISSUE AND THEY ARE SURPRISED THIS HAS NOT BEEN RECALLED! THE WHEEL IS LOCKED AND YOU CANNOT MOVE THE KEY, JETTA ESTIMATES ABOUT 600.00 TO FIX! AND SHOULD TAKE 7-10 BUSINESS DAYS! PLEASE PEOPLE COMPLAIN THIS SHOULD BE A RECALL!

NHTSA #: 10884307
mediumUNKNOWN OR OTHER
Filed: Jul 2016

ON MY WAY TO MY LOCATION I WAS LISTENING TO MY RADIO WITHOUT ANY ISSUE. I GOT BACK IN MY CAR AND MY SCREEN IS BLACK AND RADIO IS NOT WORKING. I BOUGHT MY CAR 4 MONTHS AGO AND AM FURIOUS BECAUSE THE BUMPER TO BUMPER WARRANTY HAS EXPIRED. I HAVE READ MANY FORUMS AND SEE THIS HAS HAPPENED TO MANY PEOPLE. WHY THE HELL HAS THERE NOT BEEN A RECALL ISSUED FOR THIS. FROM MY RESEARCH IT IS $800-$1000 TO FIX. IT IS NOT A BLOWN FUSE; ALREADY CHECKED. SOMEONE NEEDS TO LOOK INTO THIS COMMON PROBLEM AND WE NEED TO HOLD TH!M ACCOUNTABLE. THIS IS MY FIRST JETTA, AND MAY VERY WELL BE MY LAST IF THIS ISSUE IS NOT RESOLVED.

NHTSA #: 10884437
mediumUNKNOWN OR OTHER
CrashFiled: Feb 2016

INVOLVED IN A TRAFFIC COLLISION RESULTING IN ARI BAG DEPLOYMENT RESULTING IN RECEIVED 2ND DEGREE BURN TO THE INSIDE OF THE RIGHT FOREARM FROM VW EMBLEM/BADGING ON THE STEERING WHEEL.

NHTSA #: 10838409
mediumUNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Sep 2015

38,875 MILES - TOTAL COLLAPSE OF THE FUEL LINE DUE TO AN INTERNAL FAILURE OF THE TANK FUEL PUMP (HPFP). VW DEALER INSPECTED AND FOUND METAL IN THE FUEL SYSTEM. VW DEALER TESTED THE FUEL IN MY TANK AND IT SHOWED CLEAN DIESEL FUEL WITH NO CONTAMINANTS. VW PAID DEALER TO REPLACED FUEL SYSTEM COMPONENTS & CLEANED TANK, UNIT IN TANK & HARD LINES. ADAPTED INJECTORS,BLEED FUEL BY STEM AND TESTED. I'VE RETAINED RECORDS, COMMUNICATION, AND SAMPLE OF GAS IN TANK AT TIME OF COLLAPSE. ONE PROBLEM AFTER ANOTHER WITH VEHICLE.

NHTSA #: 10766523
mediumUNKNOWN OR OTHER
Filed: May 2015

WHILE DRIVING, RADIO/CD/HANDS FREE TELEPHONE DIED. BLANK SCREEN, NO POWER. ALL FUSES FINE. AFTER REMOVING RADIO AND CHECKING WIRING /GROUND, AUTO STEREO REPAIR GUY SAID THAT THE RADIO UNIT IS SHOT AND WILL NEED TO BE REPLACED ($600 PARTS BY DEALER) OR REPAIRED FOR MORE. 2011 CAR HAS JUST OVER 300000 MILES. RIDICULOUS

NHTSA #: 10721085
mediumUNKNOWN OR OTHER
Filed: Sep 2014

THE DRIVER SIDE WINDOW DOES NOT STAY UP WHEN AUTOMATICALLY ROLLED UP FROM WINDOW BUTTON OR FROM LOCKING CAR USING KEY IN DRIVER SIDE DOOR.

NHTSA #: 10640066
mediumUNKNOWN OR OTHER
Filed: Sep 2014

REAR TRUNK LIGHT WORKS INTERMITTENTLY

NHTSA #: 10637969
mediumUNKNOWN OR OTHER
Filed: Sep 2014

VERY MUSTY SMELL IN VEHICLE WHEN THE A/C IS RUNNING.

NHTSA #: 10637970
mediumUNKNOWN OR OTHER
Filed: Mar 2012

THE PLASTIC SILVER LINING UNDER THE SIDE WINDOWS DOES NOT FIT PROPERLY. THIS CREATES A VIBRATION/RATTLING NOISE WHICH IS ANNOYING AND IS DISTRACTING TO THE DRIVER. THIS CAN CAUSE A SAFETY ISSUE. *JS

NHTSA #: 10453588
mediumUNKNOWN OR OTHER
Filed: Nov 2011

WE HAD JUST ARRIVED TO OUR NEPHEW'S POP WARNER FOOTBALL GAME. WHEN WE GOT OUT OF THE VEHICLE WE TOLD OUR 8 YEAR OLD SON TO STAND BY THE CAR WHILE WE PULLED OUT OUR OTHER SON'S STROLLER OUR OF THE TRUCK. OUR 8 YEAR OLD LEANED AGAINST THE DRIVER SIDE REAR END WHEN SUDDENLY WE HEARD HIM SCREECH IN PAIN. WE ASKED WHAT HAD HAPPENED HE SAID THAT HE FELT SOMETHING HOT HIT HIS LEG. WHEN WE LOOKED WE NOTICED THAT HE HAD BURNED HIS RIGHT CALF AND IT WAS BECAUSE THE EXHAUST PIPES STUCK OUT TOO FAR. WE TRIED TO TREAT THE BURN OURSELF WITH BURN OINTMENT BUT IT WAS NOT ENOUGH. THE NEXT DAY WE TOOK HIM TO THE EMERGENCY ROOM TO HAVE A DOCTOR LOOK AT IT AND SHE SAID THAT HE HAD 3RD DEGREE BURNS AND THAT IT WAS INFECTED.

NHTSA #: 10434593
mediumUNKNOWN OR OTHER
Crash / FireFiled: May 2011

TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE WHILE DRIVING 30 MPH. THE VEHICLE CAUGHT FIRE AND THE CONTACT WAS ABLE TO GET OUT OF THE VEHICLE BEFORE IT EXPLODED. THE POLICE AND FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE CAUSE OF THE FIRE HAD NOT BEEN DETERMINED. THE VIN WAS UNKNOWN. THE CONTACT OWNED THE VEHICLE FOR A MONTH AND WAS NOT SURE OF THE MILEAGE.

NHTSA #: 10402679

Other 2011 Volkswagen Jetta Issues