Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2024 Toyota Grand Highlander — Known Issues & Recalls
Complaints from Jan 2026 to Dec 2025
The most reported issue is unknown or other problems (26 complaints). 6 complaints involved crashes. 1 involved fire.
Open Safety Recalls (4)
NHTSA Campaign: 24V461000
Component: AIR BAGS:SIDE/WINDOW:CURTAIN
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Risk: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.
Fix: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.
NHTSA Campaign: 24V548000
Component: EQUIPMENT:OTHER:LABELS
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
NHTSA Campaign: 25V595000
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Fix: Dealers will update the instrument panel software for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
NHTSA Campaign: 25V744000
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Owner-Reported Issues (20 of 178)
Power Train →4 issues
Your transmission has been identified as defective and needs to be replaced, according to your dealership. Toyota has faced multiple lawsuits regarding defective UA80 transmissions since 2016-2017, and your 2024 Grand Highlander is listed as an affected vehicle. The transmission could fail at any time, which poses a safety risk. Replacing the transmission will involve removing and installing a new or rebuilt transmission unit.
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Your front axle assemblies were replaced under a Toyota service bulletin at 20,000–25,000 miles due to a clicking noise, but the dealer installed outdated parts that were supposed to be superseded by newer updated versions. Your axles are now failing again at 50,000 miles with the same clicking noise, but the dealer and Toyota won't fix them because they can't reproduce the problem in their shop. Toyota has acknowledged the issue was caused by insufficient grease in the CV joint boots and released updated part numbers, but your car still has the old defective parts installed. Getting this repaired will likely require the dealer to install the newer, updated axle assemblies (part numbers 43420-0E341 and 43410-0E521) instead of the obsolete originals.
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Your 2024 Grand Highlander had both front axles replaced around 20,000-25,000 miles due to a clicking noise and vibration when turning. At 50,000 miles, the same clicking noise has returned, especially in cold weather until the car warms up. The dealer has visited three times but cannot reproduce the problem and won't replace the axles again. The issue may require replacement of the CV axles, and possibly a more comprehensive repair or redesign to prevent recurring failures.
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Your 2024 Toyota Grand Highlander Hybrid is making an intermittent knocking or clicking noise that seems to come from the drivetrain, especially during low-speed turning and light acceleration—particularly on the first drive after sitting overnight. The noise is unpredictable and hasn't been reproduced at the dealership yet, but multiple drivers have heard it. Your dealer may need to inspect the axles, CV joints, and drivetrain components to identify the source and rule out any developing mechanical issues.
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Electrical System →2 issues
Your center console power outlet isn't working, though the one to the right functions fine. Your infotainment screen has frozen multiple times—sometimes showing only navigation turn-by-turn directions without the map, and today it went completely black with no radio, phone, or navigation available. The system is completely unresponsive and unusable. This will likely require a technician to diagnose and repair or replace the infotainment system's power supply or internal components.
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Your instrument panel stops displaying important information while you're driving at various speeds, with no warning light to alert you. A dealer confirmed this is related to a known recall (Campaign 25V595000), but the replacement parts aren't currently available. Fixing this will require installing the recalled electrical component once the part becomes available from Toyota.
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Forward Collision Avoidance →1 issue
Your forward collision avoidance system failed to alert you or apply brakes when needed, resulting in an accident. The safety feature that's supposed to warn you of obstacles ahead and automatically brake did not function as expected.
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Power Train,vehicle Speed Control,service Brakes →1 issue
Your brake pedal went completely to the floor with no resistance, and your brakes failed to stop the vehicle even when you pumped them repeatedly. You also heard the engine revving unexpectedly. This loss of braking forced you to steer into a yard to avoid traffic, resulting in a crash with a retaining wall, tree, and street sign that caused the vehicle to roll. All airbags deployed and you required hospitalization. The vehicle was totaled. The issue appears to involve a combination of brake system failure and unexpected engine acceleration that occurred simultaneously.
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Electrical System,unknown Or Other,back Over Prevention →1 issue
Your 2024 Grand Highlander Hybrid's backup camera and parking assist system has a safety defect under recall, but the dealership has been unable to fix it after three repair attempts over 80 days. The dealer says the vehicle is unsafe to drive and is waiting for a replacement part that's on backorder with no confirmed delivery date. You're not receiving updates from Toyota or the dealership about the problem or timeline. The recall repair should be completed at no cost to you, but the indefinite delay due to parts shortage raises concerns about Toyota's obligations to fix safety defects promptly.
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Air Bags →1 issue
Your car was taken to a Toyota dealership in February 2025 for a recall repair on the curtain shield airbags. The dealership replaced both left and right airbag assemblies as part of recall 24TA09. However, in June 2025, your car was in a collision with a deer, and while the airbag sensors activated, the airbags failed to deploy. The auto body shop replaced the airbags after the accident. This suggests the recall repair may not have been completed properly or the airbags were not functioning as intended despite the dealership's work.
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Vehicle Speed Control →1 issue
Your vehicle suddenly accelerated on its own while you were pressing the brake pedal in your garage, causing it to lurch forward and hit a workbench. Even though you pressed the brake hard, the vehicle didn't stop immediately. The dealer and manufacturer's investigator couldn't find any mechanical problem with the vehicle and attributed the crash to driver error, but you're certain you were braking at the time.
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Power Train,fuel/propulsion System →1 issue
Your car hesitates when you accelerate from a stop, especially at intersections, and seems reluctant to shift out of first gear—the engine revs stay around 4500 RPM while you're only going 25-40 mph. This unpredictable problem has happened randomly since you bought the car and creates a safety concern when crossing intersections or merging into traffic. Your dealer found a transmission acceleration error code and applied a software update, but the issue persists. The fix will likely require further transmission software updates, reprogramming, or potentially transmission service.
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Power Train,engine →1 issue
Your car experiences noticeable lag when accelerating and shifts harshly when going into reverse, problems that started shortly after purchase. You've taken it to the dealership multiple times, but no warning lights appear on your dashboard. The dealership refused to confirm in writing whether the vehicle is safe to drive, and they denied your requests for a loaner vehicle while investigating the issue and during the repurchase claim process. The fix will likely involve the dealership diagnosing and servicing the transmission and engine control systems.
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Suspension,service Brakes,engine →1 issue
Your car experienced violent shaking while stopped at a red light. You've also noticed the brake pedal feels unusual at times when you're slowing down. These issues could be related to engine misfiring, suspension problems, or brake system concerns and should be inspected by a mechanic to identify the root cause.
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Fuel/propulsion System →1 issue
Your catalytic converter failed at around 31,000 miles, well before typical wear, and Toyota's dealership refused warranty coverage by claiming contaminated fuel caused the damage—but provided no test results or evidence to support this claim. Catalytic converters are emissions parts expected to last much longer and are typically covered under extended warranties. You're concerned this may be a broader issue affecting other owners.
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Power Train,electrical System →1 issue
Your instrument panel has failed, and Toyota issued a recall (Campaign 25V595000) to fix it, but the dealer says the required parts aren't available yet. You're also experiencing shuddering when driving above 70 MPH, which was diagnosed as an axle leak—a problem that wasn't caught earlier because your failed instrument panel couldn't display warning lights. The axle was repaired but the shuddering continues, and Toyota hasn't provided assistance despite the recall delay.
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Unknown Or Other →1 issue
Your dashboard is displaying warning messages indicating that your front sensors aren't working properly. The dealership identified that your right front ultrasonic sensor needs replacement, which they said may have been damaged by small rocks or debris during normal driving. Toyota declined to cover the $823.81 sensor replacement under warranty, and disabling the sensor to clear the warning messages also turns off some of your vehicle's safety features like obstacle and pedestrian detection. The repair will involve replacing the ultrasonic sensor and reprogramming the vehicle's safety system.
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Visibility →1 issue
Your front windshield defroster isn't working evenly—the driver's side clears normally, but the passenger side takes 15-20 minutes longer to defrost and doesn't clear properly, making it unsafe to drive. Toyota and the dealer have confirmed the problem through testing and thermal imaging but are claiming this is normal operation. Getting the defroster repaired will likely involve inspecting the heating ducts, blend door actuators, or heating element distribution to the passenger side of the windshield.
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Steering →1 issue
clicking noises from front of engine area/tire area whenever steeing wheel turned left or right turned out to be cv axels and replaced feb 2. 2026 -so far will monitor for recurrence - grand highlander forum with numerous such complaints
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Steering,suspension →1 issue
When I turn to the left or right I hear a clicking/popping noise. Took it to the dealer and they said it was the CV axle. So they replaced the driver side.
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