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2024 Toyota Grand Highlander Suspension Problems

11 owner-reported suspension complaints from NHTSA data

11
Complaints
Jan 2024Dec 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (11)

highSUSPENSION,SERVICE BRAKES,ENGINE
Filed: Mar 2026

Your car experienced violent shaking while stopped at a red light. You've also noticed the brake pedal feels unusual at times when you're slowing down. These issues could be related to engine misfiring, suspension problems, or brake system concerns and should be inspected by a mechanic to identify the root cause.

NHTSA #: 11723452
highSUSPENSION,POWER TRAIN
Filed: Dec 2025

Your car is drifting or sliding to the left or right while driving. The dealership has adjusted your wheel alignment twice, but the problem keeps coming back. You suspect this might be a deeper suspension or drivetrain issue rather than just alignment, but the dealership has been reluctant to investigate further. The fix will likely require a thorough diagnostic inspection of the suspension components and drivetrain to identify the root cause.

NHTSA #: 11707549
highSUSPENSION
Filed: Dec 2025

Your 2024 Grand Highlander developed a knocking sound when turning left or right at 20,000 miles. Toyota diagnosed the problem as improperly machined front axles and replaced both of them under warranty. After the replacement, the technician recommends a $150 wheel alignment, which Toyota says you must pay for even though the alignment is only needed because of their parts defect.

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NHTSA #: 11703651
highSUSPENSION,UNKNOWN OR OTHER
Filed: Mar 2024

Your new Grand Highlander produces a low-frequency boom noise (below 30Hz) whenever you drive under 50mph that reverberates through the entire cabin and causes ear pain, headaches, nausea, and disorientation. The noise appears to come from the suspension and is so pronounced that you need airplane earplugs or noise-canceling headphones to tolerate driving, which creates a safety concern since you can't hear surrounding traffic. Your dealership has refused to investigate or diagnose the issue, claiming it's normal for a new vehicle. Fixing this likely involves suspension components being inspected and potentially adjusted or replaced to eliminate the resonance.

NHTSA #: 11577509
highSUSPENSION,UNKNOWN OR OTHER
Filed: Mar 2024

Your brand new Grand Highlander produces a deep bass sound and creates cabin pressure changes when driving below 40 mph on residential roads. This low-frequency noise causes headaches, ear pain, and ringing in your ears after driving. Two dealerships confirmed they hear and feel the issue but claim it's normal design, though most owners don't experience it—suggesting it's a defect in some vehicles rather than an intentional feature. The fix will likely involve diagnosing and sealing air leaks or adjusting the panoramic roof seal and ventilation system.

NHTSA #: 11577139
highSUSPENSION,UNKNOWN OR OTHER
Filed: Mar 2024

Your car produces a loud booming or reverberation noise that makes the entire cabin vibrate, especially when hitting bumps under 45 mph or while braking on any road surface. At highway speeds over 50 mph, you notice a constant pressure in the cabin that causes ear discomfort, nausea, and dizziness, making it difficult to drive for extended periods. A Toyota service technician inspected the vehicle but found nothing wrong. The issue may require suspension component inspection, noise dampening material evaluation, or further diagnostic testing to identify the source of the acoustic boom.

NHTSA #: 11577194
highSUSPENSION
Filed: Jan 2024

You hear a rotating popping noise when turning left or right, but the noise disappears when driving straight. This symptom is commonly associated with worn or damaged axles. If left unaddressed, this issue can lead to premature wear on other suspension components and uneven tire wear.

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NHTSA #: 11569001
highSUSPENSION,POWER TRAIN,UNKNOWN OR OTHER
Filed: Jan 2024

Your brand new Grand Highlander is making loud popping and clicking noises when you turn or accelerate from a stop, with a wobbling sensation in the front driver's side wheel — both safety concerns that appeared at just over 2,000 miles. The dealership and Toyota engineers determined the CV axle needs to be replaced, which took 18 days to complete. This issue has been reported by multiple other Grand Highlander owners, with some needing both CV axles replaced. Fixing this will require replacing the faulty CV axle.

NHTSA #: 11563994
mediumSUSPENSION,SERVICE BRAKES,ENGINE
Filed: May 2025

When you turn left or right, you hear a distinct knocking or clicking sound coming from under the driver's foot area. Your dealer checked the CV axle and suspension components but found nothing wrong, though you believe this sound isn't normal for a vehicle. This issue appears to affect multiple 2024 Grand Highlander owners.

NHTSA #: 11658601
mediumSUSPENSION,STRUCTURE,UNKNOWN OR OTHER
Filed: Nov 2024

When driving at low speeds over bumpy roads in your neighborhood, your car produces a loud, deep bass-like noise similar to a subwoofer. This noise is annoying and distracting. The issue appears to be related to the suspension or structure, and may require inspection of suspension components or undercarriage panels to identify what's rattling or vibrating.

NHTSA #: 11627132
mediumSUSPENSION
Filed: Aug 2024

Your vehicle makes a popping noise and you feel vibration in the driver's footwell area when turning, which has gotten worse since purchase. Even though Toyota checked it and said everything was fine, the problem continues. The issue likely involves wear or looseness in the front suspension components that needs inspection and repair.

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NHTSA #: 11611839

Other 2024 Toyota Grand Highlander Issues