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2023 Toyota Corolla Cross Airbags Problems

9 owner-reported airbags complaints from NHTSA data

9
Complaints
1
Recalls
3
Crashes
Apr 2024Dec 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Airbags Recalls (1)

RECALLCampaign #23V864000

AIR BAGS:FRONTAL

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Fix: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

Owner Complaints (9)

criticalAIR BAGS
CrashFiled: Oct 2025

You were involved in a major accident that totaled your vehicle, but none of the airbags deployed during the crash. You're concerned about safety and want to know what action can be taken regarding this airbag failure and who will be held responsible. The repair would likely involve a complete airbag system inspection and replacement of the airbag modules and sensors.

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NHTSA #: 11694503
criticalAIR BAGS
CrashFiled: Aug 2025

Your 2023 Toyota Corolla Cross was struck on the driver's side during a major collision, but the airbags failed to deploy despite heavy vehicle damage. You were wearing your seatbelt but sustained injuries including neck pain, middle back pain, and lightheadedness. The airbag system has not yet been inspected by Toyota, though police and insurance documented the crash. A full investigation of the airbag sensor and deployment mechanism will be needed to determine why the system did not activate.

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NHTSA #: 11679982
criticalAIR BAGS
CrashFiled: Jul 2025

Your car was struck from behind at high speed on the highway, causing severe damage to the rear bumper and exhaust system. Despite the force of the impact, your airbags did not deploy, and you received no warning lights or alerts before or after the crash. Tow personnel indicated that based on the crash severity and location, the airbags should have activated, creating a potential safety risk. A dealer inspection of your airbag system and crash sensors may be needed to determine why the system failed to deploy.

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NHTSA #: 11673442
criticalAIR BAGS,ENGINE,FORWARD COLLISION AVOIDANCE
Filed: Apr 2024

Your engine unexpectedly shut off while stopped at a red light, triggering warning lights and alarms, and the car wouldn't restart until you turned it off and back on again. The dashboard displayed an engine failure message, and the brakes and gear shifter didn't respond during this incident. This has happened at least twice at stop lights, creating a dangerous situation where your car could have rolled if you were on a hill.

NHTSA #: 11584232
criticalAIR BAGS,UNKNOWN OR OTHER
Filed: Oct 2023

Your 2023 Corolla Cross has a serious airbag safety defect affecting both the passenger and driver sides. The manufacturer issued two separate recall letters warning you not to use the passenger seat and not to drive the vehicle due to risks of airbag inflator failure that could cause injury or death. The dealer replaced the passenger-side airbag inflator, but the driver-side inflator has not been fixed yet, and you were told not to drive the car until both are repaired.

NHTSA #: 11550079
criticalAIR BAGS
Filed: Sep 2023

Your 2023 Corolla Cross has been subject to an airbag recall, and you haven't been able to drive the vehicle much due to safety concerns while waiting for the recall repair. The airbags in your vehicle may not deploy properly in a crash because of a defect related to the airbag inflator parts supplied by the manufacturer. Resolving this will require visiting a Toyota dealership to have the airbag inflators inspected and replaced as part of the manufacturer recall.

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NHTSA #: 11542818
criticalAIR BAGS
Filed: Jul 2023

You've received conflicting information from Toyota and your dealership about whether your front passenger air bag is defective, and they haven't provided a fix or clear answers about whether it's safe to have a passenger in the front seat. There's no official recall listed for your vehicle. A proper diagnosis and repair of the air bag system will likely be needed to determine safety and resolve the issue.

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NHTSA #: 11534162
criticalAIR BAGS
Filed: Jun 2023

Your 2023 Corolla Cross is under a Toyota recall for a faulty front passenger airbag. Toyota has not yet identified a fix for this problem, and the manufacturer recommends no one sit in that seat until it's repaired. This is related to Takata airbags, which have had a history of safety issues.

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NHTSA #: 11529472
mediumAIR BAGS
Filed: Dec 2023

On July 12, 2023 Safety recall 23TA08 was issued and it stated that dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle under Title 49, Section 30112 of the United States Code. But the next day on July 13, 2023 Larry H.

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NHTSA #: 11560027

Other 2023 Toyota Corolla Cross Issues