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2020 Subaru Outback Steering Problems

12 owner-reported steering complaints from NHTSA data

12
Complaints
2
Crashes
Feb 2020Dec 2020
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (12)

criticalSTEERING
CrashFiled: Feb 2023

The contact owns a 2020 Subaru Outback. The contact stated that their daughter was driving approximately 35 MPH when the dashboard displayed that an electronic power steering failure had occurred. The driver then lost control of the vehicle and ended up going over a curb hitting some rocks on the landscaping.

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NHTSA #: 11508669
criticalSTEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
CrashFiled: May 2022

On April 13th 2022, me and my wife were returning home. We were at a complete stop on a left only turn intersection red light (Spring-Cypress Rd & Telge Rd in Cypress, TX. Coordinates: 29.985660988461188, -95.65465736615674). There was a vehicle ahead of us and also behind us at the light. It was raining lightly and the roads were wet. When the light turned green we started slowly accelerating making our left turn and as we were doing so, the vehicle skid causing uncontrolled acceleration, non-responsive braking and non responsive steering. I tried my very best to save us from running over the curb into the ditch ahead and succeeded to do so resulting in the vehicle hitting the curb at probably 15-20 mph. The steering and brakes were non-responsive and it took a lot of effort on my part to save us from running over the curb into the ditch ahead. This accident resulted in the right front passenger wheel, suspension, axle etc. to break. No other vehicle was involved in the accident. No warning or safety lights were displayed to the best of my knowledge. The vehicle was disabled and could not run, it was blocking the intersection and traffic. I called the police who then arrived to redirect traffic and also help with the tow. Currently, my car is being repaired through my insurance. My vehicle was purchased in Jan 2020 and has approx. 9500 miles on it. The reason i brought a Subaru was because of its capability to handle most weather conditions and also its great safety ratings. This unfortunately wasn't the case for me and wife and we were left stranded in the road because of some safety feature/software/mechanical malfunction of the vehicle. I request the NHTSA administration to look into this issue with Subaru and help me reach closure on the safety of this vehicle. Thank you.

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NHTSA #: 11462966
criticalSTEERING,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Oct 2021

My 2020 Outback Touring has had several issues including the infotainment system rebooting and turning off all safety features: ABS, Forward Collision Warning, EyeSight, Adaptive Cruise Control randomly turning off (not just adjusting speed), I lose control of ALL electronics including the digital speedometer. A new infotainment system had been installed and the problems STILL exist.

NHTSA #: 11437686
criticalSTEERING,VEHICLE SPEED CONTROL
Filed: Nov 2019

Tl* the contact owns a 2020 subaru outback. While driving 55 MPH with the cruise control engaged, the contact lost control of the steering and the vehicle veered to the left. The contact managed to regain control of the steering.

NHTSA #: 11278627
highSTEERING,ELECTRICAL SYSTEM,AIR BAGS
Filed: Dec 2020

The battery started failing after less than 8000 miles on the car that is less than a year old. It left us stranded multiple times and jump start was required. Once upon jump starting the car the power steering was not functional.

NHTSA #: 11384264
highSTEERING
Filed: Feb 2020

Tl* the contact owns a 2020 subaru outback. The contact stated that while stopped, the steering ceased. The contact stated that the failure was intermittent.

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NHTSA #: 11307232
highSTEERING
Filed: Dec 2019

My wife and I were driving home on i35 in oklahoma. The road was straight. It was nighttime.

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NHTSA #: 11288425
highSTEERING
Filed: Dec 2019

While driving on the highway I had adaptive cruise control and lane centering turned on. I was driving on a straight stretch of highway when my steering wheel jutted left very hard. I had both hands on the wheel when this happened but was unprepared for it.

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NHTSA #: 11287450
mediumSTEERING
Filed: Nov 2023

Car lurches when put into gear, Transmission make loud chirping noise when place into gear from park, vehicle shudders when turning. Car has had all recalls updated. Symptoms have been reported to two different dealers. Dealer in Traverse City MI indicates this is "normal". Issue has continued since first noticed.

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NHTSA #: 11557465
mediumSTEERING,VEHICLE SPEED CONTROL
Filed: Dec 2019

Lane centering and cruise control functions on. While traveling south on I-75 in the center lane my wife moved to the left lane to pass another car. After passing the car she had to fight the steering wheel to stay in the left hand lane.

NHTSA #: 11290159
lowSTEERING,ELECTRICAL SYSTEM
Filed: Oct 2022

I was stopped at a light in a 3 Lane St. It was approximately 930 at night. The auto start stop feature had turned off the engine and when I removed my foot from the brake to begin moving forward the entire electrical system shut off.

NHTSA #: 11489413
lowSTEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Sep 2021

Lane Departure feature malfunction at higher speeds: will reactivate a few seconds after physically deactivating the control; spontaneously activates and inactivates or activates on one side only - pulls aggressively to one side or the other, even though vehicle is centered in highway. Will not stay inactivated but fluctuates on/off.

NHTSA #: 11433894

Other 2020 Subaru Outback Issues