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2020 Subaru Outback Cruise Control Problems

5 owner-reported cruise control complaints from NHTSA data

5
Complaints
3
Crashes
Jan 2023Sep 2023
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (5)

criticalVEHICLE SPEED CONTROL,ENGINE,FORWARD COLLISION AVOIDANCE
CrashFiled: Sep 2023

I was driving and car accelerated without warning. Hit partially open garage door, only stopped after hitting and damaging back wall of garage. Significant damage to car, items in the garage and garage wall. There was no warning whatsoever. As of yet the car has not been assessed as to the cause of the malfunction.

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NHTSA #: 11545058
criticalVEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
CrashFiled: Feb 2021

On tuesday 9 february, 2021 I was returning home from picking my two children up from school (age 4 and 6). As I approached the drive way the brakes functioned properly to allow me to turn into the driveway, but suddenly the brakes stopped functioning and the car accelerated driving straight through my closed garage door.

NHTSA #: 11396627
mediumVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
CrashFiled: Jan 2023

I pulled into my driveway, came to a stop and planned to back up a short distance to be nearer the front walkway. Before I could shift into reverse the car started to accelerate forward. I slammed my foot onto the brakes which had no effect on the acceleration.

NHTSA #: 11503961
lowVEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Aug 2021

The head unit (Entertainment Center) of my car will re-boot several times while driving. This re-boot process will also disable Eyesight, speed control, lane departure warning, and other safety systems on my car while driving. These safety systems will not re-enable without pulling over, turning off the car, then turning the car back on again.

NHTSA #: 11427341
lowVEHICLE SPEED CONTROL,ENGINE
Filed: Feb 2021

Auto on-off function shuts off engine when vehicle stops in traffic for any reason. The engine is to restart when driver steps on accelerator...however this is not always the case. Many times the engine fails to start which causes the driver to believe the accelerator needs more pressure.

NHTSA #: 11396954

Other 2020 Subaru Outback Issues