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2020 Subaru Outback Electrical Problems

245 owner-reported electrical complaints from NHTSA data

245
Complaints
2
Crashes
Jan 2023Dec 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (245)

criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Jan 2023

For one, my windshield cracked out of nowhere, I didn’t know that windshields were having issues at the time, so I had to replace it on my own without contacting the dealership. Other issues include the front windows not going up all the way from time to time. The info system crashes and shuts down from time to time too, which leads to the Eyesight to shutdown temporarily too.

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NHTSA #: 11501528
criticalELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2023

The problems I have had or currently have with my vehicle are as follows: 1. On or about November 17, 2022, multiple dash lights, including the check engine light, came on while idling in a parking lot. I turned the engine off for a few minutes and when I restarted the car the lights didn't come back on.

NHTSA #: 11499894
criticalELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Filed: Dec 2022

the car brake, with the foot on the gas all the lights came on and it stopped on the street (traffic being stuck) it's a car safety problem it can cause a serious accident if I end up on I-95, if something happens to me they will be responsible for it I have everything the records and photos of everything that happened to the car Check .

NHTSA #: 11499232
criticalELECTRICAL SYSTEM,ENGINE
Filed: Dec 2022

On Saturday 12/10/2022 at approximately 5PM, I was driving my 2020 Subaru Outback on the left lane of a highway in South Miami at a speed of 65+ miles per hour when the vehicle lost all power. The vehicle’s Eye Sight" system alerted me to "Keep your eyes on the road”, then all of the instrumentation on the dashboard lit up.

NHTSA #: 11497622
criticalELECTRICAL SYSTEM
Filed: Sep 2022

We bought the car new in October 2020. In Nov 2021, the battery died while we we were stopped at a busy intersection. The auto start-stop system was on.

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NHTSA #: 11482731
criticalELECTRICAL SYSTEM
Filed: Jun 2022

Starlink Head System/software malfunctions while driving. This shuts down all safety systems, back up camera, radio. Heating system cannot be controlled while shut down.

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NHTSA #: 11467122
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Dec 2021

Battery drains when car sits idle for more than a week. No lights were accidentally left on. Had to jump start the car four times in less than a week.

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NHTSA #: 11444264
criticalELECTRICAL SYSTEM,STRUCTURE
Filed: Aug 2021

The Outback had a complete loss of power, cause still not identified. In the process of attempting to get to my portable power unit I discovered a significant safety concern that could result in the death of any rear seat passengers.If there is no electrical power there is NO MEANS OF UNLOCKING THE REAR PASSENGER DOORS. The mechanical door handles do NOT work.

NHTSA #: 11429369
criticalELECTRICAL SYSTEM
Filed: Jun 2021

After leaving this car in an airport parking lot for 4 weeks, it would not start. I also noticed that all of the doors except the hatchback were unlocked. I coincidentally had a jumper battery unit in the car and was able to start it with the external battery jumper.

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NHTSA #: 11422068
criticalELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Mar 2021

Vehicle has had multiple documented incidents of the infotainment system crashing or going dark and being unresponsive. Today during another episode the vehicles adaptive cruise control could not be turned off. The vehicle would not come out of cruise and continued to drive at speed.

NHTSA #: 11404678
criticalELECTRICAL SYSTEM,STRUCTURE
Filed: Nov 2020

While interacting with the rear of the car while it was parked and shut off, I had accidently triggered the "hands-free power rear gate" feature and the gate began to open. Rather than wait for the tail gate to fully open, I gently pushed the rear tail gate against the automatic opening back into the closed position.

NHTSA #: 11374900
criticalELECTRICAL SYSTEM
Filed: Oct 2020

I just purchased a 2020 subaru outback ltd and while driving the entire infocenter went blank, and all safety features was disengaged. The screen remained blank for approx 10 seconds before rebooting. I called suabru america and was informned that there is a clitch in the program that they have been attempting to fix unsuccessfully.

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NHTSA #: 11363911
criticalELECTRICAL SYSTEM
CrashFiled: Sep 2020

I have had the car for only three months, and the engine has failed to start >5 times, while stationary. I have had to get several jump starts, and the battery will run again for a few days or weeks before seeming to die again. I took the car to an autoshop and they said the battery seemed fine to them, but the car continues to have failures with starting the engine.

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NHTSA #: 11352997
criticalELECTRICAL SYSTEM
CrashFiled: Aug 2020

Tl* the contact owns a 2020 subaru outback. The contact stated that upon approaching his driveway, the contact had depressed the brake pedal and completely stopped his vehicle. The stop start feature activated automatically and the contact exited the vehicle to check his mailbox.

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NHTSA #: 11350893
highELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Filed: Aug 2023

I purchased the lease for the vehicle in January 2020. I first notified Subaru in Austin of an obvious "glitch" with the computer operating system in April 2020. The "glitchy" OS challenges came and went, I would notify Subaru and they would remedy the issue with a "patch" update at the service center.

NHTSA #: 11536710
highELECTRICAL SYSTEM
Filed: Jul 2023

My vehicle stalled abruptly as I came to a stop while driving on a slope. Shortly afterward I determined that this was caused by a loose battery terminal; the battery had been replaced a day earlier. This much was the fault of the mechanic, not the manufacturer.

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NHTSA #: 11532613
highELECTRICAL SYSTEM
Filed: Feb 2023

On Friday Feb 24, 2023 our Subaru suffered a complete loss of electrial power leaving us stranded in very cold weaher here in northeastern Ohio. We were finally able to get one door open only to find nothing else in the car would work. We contacted Subaru roadside assistance and they dispached a Lift car & a tow truck to our location.

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NHTSA #: 11509055
highELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Feb 2023

When we started vehicle, a wide array of systems shut down including cruise, Eye Sight, lane detection, auto high bean, adaptive light cornering - essentially anything “automated” or assisted - along with the heating. The car ran at a higher RPM at idle - 2000 vs a usual 700-800 - and rough shifted at speed. Again, as if the automatic transmission lost its sync.

NHTSA #: 11509066
highELECTRICAL SYSTEM
Filed: Jan 2023

My car has a defective battery or a paracytic leak that the manufacturer (Subaru) acknowledges but selectively addresses. The problem is described at subarubatterysettlement.com. I have had to return my 2020 Subaru Outback to the dealer five or six times with a dead battery that has trouble recharging and maintaining a charge.

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NHTSA #: 11500910
highELECTRICAL SYSTEM
Filed: Nov 2022

Battery drained / dead after left sitting for 4 days. Read about a class action lawsuit for this issue. Left me stranded and had to call roadside assistance

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NHTSA #: 11494983
highELECTRICAL SYSTEM
Filed: Nov 2022

I approached a stop light and barked. The car stalled and wouldn't restart. The interior lights on the console started to flash and car was dead.

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NHTSA #: 11493613
highELECTRICAL SYSTEM
Filed: Nov 2022

Battery died and wouldn't take a charge, car was towed to Subaru dealer and I was told I must have done something wrong that car was fine and battery took a charge from the dealer and was in good health. The tow truck driver was unable to jump the car. I was unable to ride with the tow truck driver because of covid.

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NHTSA #: 11493495
highELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2022

The vehicle does not start at unforeseen times. Battery has been replaced. Safety is a risk if car would not start in unsafe location.

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NHTSA #: 11493273
highELECTRICAL SYSTEM
Filed: Oct 2022

Our 2020 Outback XT Onyx Edition with 24,000 miles was parked for 9 days at an airport. Union return, the battery was completely dead. We received a jump and drove the car for an hour on the highway, but noticed the electrical systems acting up at parking lot speeds - EyeSight system would disable briefly, power steering would get stiff, and ABS would trigger randomly when turning at low RPM.

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NHTSA #: 11489234
highELECTRICAL SYSTEM
Filed: Aug 2022

Under warranty had to jump battery 3 times to start vehicle one time 300 miles from home Subaru put in new battery last week battery volts always below 12 volts. Put vote meter on battery after 30 minute trip read 11.9 volts had my wife step on gas volts drop to 11.5 volts . Repeated experiment again same result .

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NHTSA #: 11481144
highELECTRICAL SYSTEM
Filed: Jul 2022

The battery has had to be jumped 3 times in the last six months. And less than 29,000 miles. Took to dealership on July 5 and they said no issue and next time it happens would need to have it towed.

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NHTSA #: 11473429
highELECTRICAL SYSTEM
Filed: Jun 2022

I bought my 2020 Subaru Outback in March of 2020. Since then I have had many instances of the battery dying. In one instance (May of 2021), it died and after jumping they had to repair something to the electrical system.

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NHTSA #: 11469184
highELECTRICAL SYSTEM
Filed: May 2022

For the third time this Spring, my 2020 Subaru Outback has failed to start. It appears that something within the electrical system of the car is draining the battery. Each time I have been unable to start the car the car has sat unused for 3-4 days.

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NHTSA #: 11464620
highELECTRICAL SYSTEM
Filed: Dec 2021

My wife purchased this car last Dec. It was a demo with only 2811 miles (but the odometer showed 3411 when delivered). As we have 2 other autos, the Subaru is used sparingly and mostly on longer trips.

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NHTSA #: 11442974
highELECTRICAL SYSTEM,ENGINE
Filed: Nov 2021

11/10/21 first incident: vehicle stalled in middle of dangerous busy road intersection: would not start. After about 15-20 min, it restarted. Drove to Dealer who reported: "battery low, taking too many short trips running down the battery.

NHTSA #: 11440782
highELECTRICAL SYSTEM
Filed: Nov 2021

I have had 2 batteries replaced under warranty. Without warning, vehicle will not restart leaving myself or my wife stranded.

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NHTSA #: 11439592
highELECTRICAL SYSTEM
Filed: Oct 2021

Issue started at 8,000 miles. Dealership blames my driving habits (about 15 miles a day for the most part, with more on the weekends) and states there are no issues with the battery. Autozone, etc.

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NHTSA #: 11436331
highELECTRICAL SYSTEM
Filed: Oct 2021

Shortly after purchasing the car in 2019 the battery died and the car was unable to be jumpstarted. It was towed to the dealership and the battery was replaced. It happened again in 2021 and the battery was replaced again.

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NHTSA #: 11435421
highELECTRICAL SYSTEM
Filed: Sep 2021

About 10 months ago, right after purchasing the vehicle, after only 12hrs of using it, the battery went completely dead and I had to call Road Side assistance and I was late for work. I thought it was just a glitch. Two months ago the same thing happened, missing another time at work.

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NHTSA #: 11434473
highELECTRICAL SYSTEM
Filed: Sep 2021

I purchased the car new in the fall of 2020. In May, the vehicle did not start and the battery had to be jumped in order to get it running. I purchased a portable battery charger to keep in the car so that I would not be stranded again.

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NHTSA #: 11434425
highELECTRICAL SYSTEM
Filed: Sep 2021

Battery was completed dead after sitting for 2 weeks in my garage. The subaru 24 hour road side assistance came and jumped the car, and told me to drive it for 15 minutes. Once I turned off the car, did my errands, and returned, the car would not start again.

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NHTSA #: 11432415
highELECTRICAL SYSTEM
Filed: Sep 2021

VIN [XXX] there is a problem with the electrical system. The auto will not keep the battery charged sufficiently to start the car reliably. The battery has enough power to illuminate the control panel of the vehicle, but it will not start the engine.

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NHTSA #: 11432149
highELECTRICAL SYSTEM
Filed: Sep 2021

The battery has drained 6 times: there are no lights on or doors open, etc. I have been stranded, alone. The car has under 8000 miles.

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NHTSA #: 11431637
highELECTRICAL SYSTEM
Filed: Aug 2021

The car only has 7500 miles on it, the battery has gone dead 3x, with the third time not possible to jump start. I had to have it towed to Subaru dealer, they replaced battery with another Subaru battery. From what I have read this one will likely go dead also.there has to be a better solution.

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NHTSA #: 11428123
highELECTRICAL SYSTEM
Filed: Jul 2021

My 2020 Subaru Outback has had to be towed to service a battery that failed to start the car even after is was jumped by AAA and driven for 20 miles. Subaru assured me that the battery was simply not properly charged and the car was returned. Then a couple of months later I left my car unproven in my driveway while I was out of town for 2 weeks and my car would not start.

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NHTSA #: 11425059
highELECTRICAL SYSTEM,LANE DEPARTURE
Filed: Apr 2021

There has been an ongoing problem with the vehicle electronics the dealer has reprogrammed the electronic controls 4 times in the year since I bought the car. The last reprogramming was due to a NHTSA recall.

NHTSA #: 11413186
highELECTRICAL SYSTEM
Filed: Mar 2021

Electrical power failures subaru outback 2020 on 5 different occasions in the past 10 months our new 2020 subaru outback has failed to start and we have been stranded. There was no electrical power. Every time: 'the car had been driven regularly, including on the prior day.

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NHTSA #: 11404977
highELECTRICAL SYSTEM
Filed: Mar 2021

Battery dies. The car is little over 1 year old, the battery died and it had to be towed september 2020, dealer charged it up, the battery died again in january 2021 and dealer replaced with a new battery. The control panel has gone "black" several times no status shows.

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NHTSA #: 11403475
highELECTRICAL SYSTEM
Filed: Feb 2021

I've had recurring issues with my battery dying. I've reported previous issues on here to show that it is recurring. I don't drive that often because I'm working remotely right now but drove 90 miles in a single trip on friday, jan.

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NHTSA #: 11394423
highELECTRICAL SYSTEM
Filed: Jan 2021

My 2020 subaru outback is just over a year old and has just over 15,000 miles on it. In the last month, the battery has died 4 times causing me to be stranded. The cause of the battery dying is very minor electrical usage when the car is off, resulting in the car not starting.

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NHTSA #: 11389888
highELECTRICAL SYSTEM
Filed: Nov 2020

Car won't start. First time this happened was at 4000 miles. Changed position of shift lever to n and p until able to get started.

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NHTSA #: 11376507
highELECTRICAL SYSTEM
Filed: Oct 2020

Battery failed within 1 month of new car purchase. Technician initially said it was due to rear dome light being left on (did not think this was the case). After repeatedly returning to the car in the mornings to find drained battery, had to purchase back up jumping device to ensure I'd be able to use vehicle daily.

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NHTSA #: 11366425
highELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Filed: Oct 2020

Car windshield had ice obscuring part of the eyesight system on startup. Warning indicators lit up informing me that the eyesight system was disabled. Concurrent with this fault, the failure of the eyesight system would not allow me to release the electronic parking brake leaving me stranded in the snow.

NHTSA #: 11363815
highELECTRICAL SYSTEM
Filed: Sep 2020

I was driving to the dealer because I had difficulty starting the vehicle because of a low battery. I stopped at a stop light in a busy intersection, and the auto stop-start system shut off the engine. When the light changed to green, I pressed the accelerator and the engine did not restart.

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NHTSA #: 11361864
highELECTRICAL SYSTEM
Filed: Sep 2020

My outback was 2 months old with ~7900 miles on it when it failed to start due to a dead battery. I had last driven the car 2 days prior. I attempted to jump with my other car & could not.

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NHTSA #: 11353980
highELECTRICAL SYSTEM
Filed: Jul 2020

After not being used for 10 days the battery was completely drained on july 3, 2020. Towed to the dealer on july 5 problem could not be diagnosed, charged battery returned car july 9, 2020. Car sat not used until july 18 and same dead battery issued recurred.

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NHTSA #: 11340129
highELECTRICAL SYSTEM
Filed: Jun 2020

Battery drained when vehicle parked without any lights or other electric load causing dead battery. This happened 2x, first time was on the 3rd day of brand new car ownership. 2nd time 6 months later.

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NHTSA #: 11331170
mediumELECTRICAL SYSTEM
Filed: Jan 2026

The contact owns a 2020 Subaru Outback. The contact stated that while driving 65 MPH on the highway, the contact was alerted by the message “Eyesight Technology Failure”, before the battery shut down, causing the steering wheel to seize, forcing the contact to come to a complete stop in the middle of the highway. The check engine, air bags, and oil warning lights were illuminated. The contact stated that several other unknown warning lights and alerts were displayed on the instrument panel. The vehicle was jump-started, and the contact was escorted by a tow truck operator to the nearest dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 37,168. The VIN was invalid.

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NHTSA #: 11710788
mediumELECTRICAL SYSTEM
Filed: Sep 2025

Immediately stop every single traffic light

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NHTSA #: 11690458
mediumELECTRICAL SYSTEM
Filed: Aug 2025

The contact's husband owns a 2020 Subaru Outback. The contact stated that the vehicle was difficult to start intermittently, but was able to be jump-started. There was no warning light illuminated. The vehicle was taken to Advance Auto, where the contact was informed that the battery and the alternator were in good condition. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.

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NHTSA #: 11682818
mediumELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2025

Car stalled in traffic. The engine was cranking but it would not start. Had AAA tow off the road and to my home. Car sat for 10 days waiting for a fuel pump (thought this was the problem). After sitting for 10 days the battery was totally dead! New fuel pump installed battery was jumped but could not start the car. After 2 hours on the charger the battery still did not have enough energy to turn over the engine. Car is in a certified service shop (Wilhelm). Battery replaced and same starting issues with the new battery and the new battery is discharging at a very high rate even though the car is not starting. Bought the car used in 2023 so I have no knowledge of the history of the car. Service provider running factory diagnostic testing but so far no determination as to cause of the high rate of discharge. Verified that the fuel pump is fully operational. What we know is that with a fresh fully charged battery and a working fuel pump the car will not start and remain running. The engine stops and the battery drain is excessive.

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NHTSA #: 11673168
mediumELECTRICAL SYSTEM
Filed: Feb 2025

For our 2020 Subaru Outback, we are on our 3rd battery at only 49k miles. The car died again today. Thankfully AAA was able to jump it after a friend tried unsuccessfully. We suspect all of this battery drain, failure and replacement has been due to the known Data Communications Module (DCM) issue on recent Subaru’s. I have an appt w the dealer in Santa Monica tomorrow morning to have it diagnosed.

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NHTSA #: 11643787
mediumELECTRICAL SYSTEM
Filed: Oct 2024

We are on our 3rd battery in < 4 years. Subaru is well aware of this issue in their engineering in the parasitic drain from the Starlink module. AAA won’t even replace these batteries anymore because the problem is so prevalent. Meanwhile, I’m about to have to buy a 4th battery less than 4 years after purchasing the car.

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NHTSA #: 11618271
mediumELECTRICAL SYSTEM
Filed: Jul 2024

The contact owns a 2020 Subaru Outback. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact stated that the battery was replaced several times; however, the failure persisted. The vehicle was taken to a local dealer, where it was determined that the battery was not big enough for the turbocharger installed in the vehicle. The battery was replaced; however, the failure persisted. The contact also stated that while driving at undisclosed speeds, the driver's side seat moved forward and backward unexpectedly. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000. The VIN was not available.

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NHTSA #: 11603195
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Jul 2024

Rear trunk door won’t lock when closed and open up while driving. It’s unsafe as I have to constantly keep an eye in rear view mirror to see if door popped open by itself. Took to service station and they said it’s tied to battery and it is preventing door to close because trunk door takes power to open. I do not understand how trunk door locking close cannot be independent of battery. It is quite unsafe for vehicle occupants and poses danger to other vehicles driving behind.

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NHTSA #: 11598286
mediumELECTRICAL SYSTEM
Filed: Jun 2024

The contact owns a 2020 Subaru Outback. The contact stated while turning off the vehicle, the Data Communication Module (DCM) remained running, causing the battery to become drained twice. The vehicle was taken to a local dealer but was not yet diagnosed. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 25,000. The VIN was not available.

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NHTSA #: 11596406
mediumELECTRICAL SYSTEM
Filed: Jun 2024

Display to control the environment freezes.

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NHTSA #: 11594771
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: May 2024

As my husband & I were traveling to Augusta, GA on Memorial Day weekend with our niece, we approached the [XXX] outside Chattanooga, Tennessee in heavy traffic and heavy rain on Saturday [XXX] 2024 at approximately [XXX] When we stopped for a small accident ahead of us, the “auto stop-start engine” feature stopped the car engine as normal. However, almost instantly, all of the electronics in the car appeared to fail and the car would not restart. The dashboard indicated that Eyesight and RAB were disabled and to "check the owner's manual." Normal traffic quickly resumed around us, but we were stranded in the #2 lane with several close calls of a rear-end collision--not to mention the cars at risk swerving to avoid us. My husband is a retired firefighter & our niece is a nurse in Los Angeles. Frankly, we were terrified! We were stranded on the interstate in the #2 lane for about 20 minutes before being pushed into the "gore zone" between [XXX] & [XXX] by a TDOT truck. We spent about 40 minutes in the gore zone where we were nearly hit twice by cars driving across the zone. We were finally towed to Crown Subaru in Chattanooga, TN and arrived there about 11:40 a.m. The general manager of the dealership, Keith Aviles, told us there was a sudden, massive failure of a battery cell controlling the electronics of the car, and the battery was replaced. We never had any indication or evidence prior to this incident that there were issues with the battery. Also, we have never received a notice from Subaru about battery problems. However, we are now aware that Subaru settled a class action lawsuit to avoid a recall of these batteries. I have notified six friends who own Subarus. Three have had issues with their batteries, but were also unaware of the class action lawsuit. This is absolutely shocking for a vehicle manufacturer that touts safety to sell vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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NHTSA #: 11590991
mediumELECTRICAL SYSTEM
Filed: Feb 2024

The NEW car battery was replaced by seller early in the first year. The car would not start after stopping. Now the same again dead battery symptom reappears. Upon trying to start, the electrical system will not shut off at this time and will drain the battery down yet further. After stopping the car it will not start without fully recharging. Early on, once the car stopped running while I was in gear driving down the road. Though it did restart this time. I have been unable to disable the engine from stopping at stop signs which is a BIG concern. The last few recharges have only lasted days. I'd say the battery is now gone. And now also, when the battery is charged, the rear hatch will not open. This is a big concern. Dependent upon who you talk to at the Subaru Dealers, you will get numerous answers for this concerns. Buy another car? As to the rear hatch, the Manual shows I can just pull a cord on the inside. None can be found.

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NHTSA #: 11573793
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Feb 2024

The automatic lifting of the rear trunk opens as it should, but then will start to close on you out of no where without pushing the close button. It is terrifying because it doesn’t sense a body there. The screen in the center console also will become inaccessible and black out making it impossible to use the touch screen. The usb ports/ connecting to iPhone will disconnect making Bluetooth unavailable. Extremely difficult when needing gps or on the freeway

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NHTSA #: 11573273
mediumELECTRICAL SYSTEM
Filed: Feb 2024

Starting in September of 2023, my 2020 Subaru Outback began having issues with the battery. After replacing the battery, having the vehicle died, being left stranded in unsafe scenarios, paying for , and associated repairs, I was told the DCM panel was found to be faulty and causing repetitive battery drainage and failures. The DCM is trying to connect to an old network without success causing the battery failure. This occurred twice in September, once in December, and three times in January of 2024.

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NHTSA #: 11570016
mediumELECTRICAL SYSTEM
Filed: Feb 2024

I have had to replace the battery 2 times. Dealer has replaced once ~1 year of purchase. I replaced the battery ~3.5 years after purchase.

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NHTSA #: 11569377
mediumELECTRICAL SYSTEM
Filed: Jan 2024

- Infotainment center freezes making controls inaccessible. I live in the desert where temps reach 120+ in the car and not being able to turn on the AC is dangerous. - Windows will not roll up once they are rolled down, especially after it has rained or after washing the car. - Driver side Door Sensor Switch broke. This would keep the interior lights and infotainment center from turning off.

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NHTSA #: 11567463
mediumELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
Filed: Nov 2023

The automatic braking system detection the RB system as it’s identified on the Subaru Dash heater, failure airbag deployment, all disabled repeatedly removal of the battery connections for a period of 30 minutes reset it but failure has repeated

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NHTSA #: 11556860
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING
Filed: Nov 2023

Automatic Braking system has almost caused a rear-end collision 5 times, because it thinks a shadow is an object. We’ve brought the car to the dealership but they told us twice that they can’t replicate the problem. That doesn’t change the issue. I don’t want to wait until we have a collision and have to go through physical therapy and repairs to address this. Front headlights are blinding other drivers causing them to flash their brights at us regularly on the freeway and local roads which then blinds us and causing us to slow down and break. The dealership say that the lights can be adjusted but this is a serious risk to us and something that happens every night. It’s stressful to drive the car anticipating this all the time. We’ve replace the starter last year and having issues again. The car struggles to start. Last year they said this was a known issue and also replaced the battery. But it’s happening again. This indicates a more complicated issue in the electrical. I don’t want to have to replace the starter every year.

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NHTSA #: 11556311
mediumELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: Nov 2023

Per Subaru there is something wrong with the Cockpit Control Module (CCM) that is causing a constant / parasitic draw on the battery. This results in the battery being dead within 4 hours, leaving us constantly stranded. Because the CCM also controls the electrical system, many of the safety features (auto breaking, lane departure, etc) turn off randomly. This is the diagnosis from our local Subaru dealership: COCKPIT CONTROL MODULE IS DRAWING 2 AMPS. WITH COCKPIT UNPLUGGED THERE IS STILL A 1 AMP DRAW. WILL NEED TO REPLACED CCU THEN FIGURE OUT WHERE THE OTHER 1 AMP DRAW IS. UNABLE TO DIAGNOSE WITH MULTIPLE SYSTEMS DRAWING I have opened a case with Subaru of America, but with no resolution.

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NHTSA #: 11555354
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Aug 2023

While we were at a speed of about 55 mph on a state highway, I had just selected cruise control when all the lights went on in the dash--including the warning lights for the brake, the check engine light--and power shut down in the vehicle as if we'd run out of gas. We were able to keep a very slow speed of about 20-25mph, but had to activate the 4-way flashers to alert other drivers that we were losing speed. We managed to get over to the shoulder and call for a tow. We feel this was a catastrophic failure of the vehicle, which endangered both of us. At least we still had power steering. At the dealer, the techs advised us that the issue was likely due to a failure of the electronic thermostat control. The car was in the shop for a week, and was repaired at no cost to us. The thermo control valve and all related parts were replaced. If not under warranty, this would have cost over $2K. We had no warning that this component was failing.

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NHTSA #: 11539269
mediumELECTRICAL SYSTEM
Filed: May 2023

The contact owns a 2020 Subaru Outback. The contact stated that while attempting to start the vehicle, the battery was completely drained. The contact stated that he was able to jumpstart the vehicle and continued to operate the vehicle.

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NHTSA #: 11523683
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Filed: Jan 2023

20, 2022, my Outback totally stopped working while sitting at a red light, causing traffic to be forced to maneuver around my car. A kind policeman put out flares until the tow truck arrived. I could not shift into park, nothing electric would work, except the radio continued to play and the flashers worked until it all died.

NHTSA #: 11502235
mediumELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Filed: Jan 2023

•Driver’s window failing to properly and completing retract. This has been particularly troublesome in the bitter cold of Northern Minnesota. On each visit to Subaru I have requested that the window be repaired.

NHTSA #: 11501436
mediumELECTRICAL SYSTEM,VISIBILITY/WIPER
Filed: Jan 2023

Multiple issues are with the electric system. The power windows will stop working up or down, the headunit/defroster/safety features will all lose power while driving before starting up again, the rear gate will sometimes not function. Some issues have occurred where some of the added safety features don't seem to always function as well.

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NHTSA #: 11500343
mediumELECTRICAL SYSTEM,LANE DEPARTURE
Filed: Dec 2022

Electrical problems cause frequent battery replacement and for the battery to drain at an alarming rate. The car has to be jump-started to be used, and the car battery will drain immediately as soon as the drive is over( even if it's hours). There is/was a class action lawsuit against Subaru of America, as the action says that Subaru failed to recall the vehicles and fix the problem.

NHTSA #: 11496859
mediumELECTRICAL SYSTEM
Filed: Sep 2022

Car was purchased in 9/2020. Battery died in March 2021 (needed jump start) and again in October 2021 (battery replaced)

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NHTSA #: 11486665
mediumELECTRICAL SYSTEM
Filed: Sep 2022

I have had to replace my battery already, I have only 19,464 miles on the car. I replaced the battery on 09/07/2022. I have replaced batteries before and there is usually a warning that it is starting to go dead, this time it was just dead and would not hold a charge.

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NHTSA #: 11486194
mediumELECTRICAL SYSTEM
Filed: Sep 2022

Battery died a month after purchasing the car used. Now the new Subaru OEM battery, that replaced the original, is also failing on a regular basis. I have to charge the battery about every other time I try to start the car.

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NHTSA #: 11484612
mediumELECTRICAL SYSTEM
Filed: Sep 2022

I purchased an Subaru Outback touring edition, with a turbo 4 cylinder engine, on February 8, 2020. My battery failed in 3/20, on 4/15/20 Diablo Subaru of Walnut Creek replaced the dead battery. In March of 2022 my battery died again.

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NHTSA #: 11484644
mediumELECTRICAL SYSTEM
Filed: Sep 2022

The contact owns a 2020 Subaru Outback. The contact stated that on multiple occasions, the vehicle failed to start-up after multiple attempts. The contact had the vehicle jumpstarted and the engine resumed normal operation.

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NHTSA #: 11484087
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Sep 2022

I have had the battery be completely drained overnight for no apparent reason. Last year I took the car in 3 or more times for the dealer to diagnose. They gave me a new batter and said it was the parking break draining the battery.

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NHTSA #: 11483544
mediumELECTRICAL SYSTEM
Filed: Aug 2022

Battery ran down too quick. Replaced battery in 5/2021. Supposedly did some adjustments to the electrical system.

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NHTSA #: 11482305
mediumELECTRICAL SYSTEM
Filed: Aug 2022

On multiple occasions, the center console has gone black and I have no control over any of the car's functions (e.g. climate control, navigation, radio, ability to turn on/off safety features, etc). This had been happening for several weeks before the more concerning incident.

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NHTSA #: 11481484
mediumELECTRICAL SYSTEM
Filed: Jul 2022

My battery has been replaced three times by the dealer. Initially days after buying the vehicle and twice since then. After letting the vehicle sit for 3-7 days the battery is not able to start the vehicle.

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NHTSA #: 11475096
mediumELECTRICAL SYSTEM
Filed: Jul 2022

Electrical system freezes/reboots spontaneously during operation; electrical system fails to power off after engine stops; electrical system stays on and drains battery, leading to car not starting; car has refused to start while away from the house due to battery drain from electrical system; car will sometimes start with all systems disabled (RAB, eyesight, cruise, etc.) due to electrical issue; car has current Virginia state inspection through December 2022; car was inspected by Sheehy Subaru in Fredericksburg, VA and "software update" was pushed 17 May 2022; problems persist even after software update on 17 May 2022.

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NHTSA #: 11474426
mediumELECTRICAL SYSTEM
Filed: Jun 2022

TWICE now, once a year ago and then again today, my car battery is completely drained. I do not leave my FAB in the car and there were no lights left on in the vehicle. A year ago, the same thing happened and they replaced the battery with another OEM battery, thereby just temporarily fixing the issue.

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NHTSA #: 11471330
mediumELECTRICAL SYSTEM
Filed: Jun 2022

Battery died and will not hold a charge. Air bags were not engaged due to the elctrical system being impacted. Battery was charged and left overnight and the battery was fully drained in the morning and the car would not start.

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NHTSA #: 11468373
mediumELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: May 2022

Since we have owned the car since Feb 2020, we have had many dead batteries and the Subaru dealership 100+ miles away has replaced our battery at least 4 times. We live in rural Wyoming and need a reliable car for driving in the winter months when it can get below zero.

NHTSA #: 11465003
mediumELECTRICAL SYSTEM
Filed: May 2022

Three times for no apparent reason the battery has drained completely after car was sitting fir a day. Subaru replaced the battery after 2nd time but now it is happening again with new battery.

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NHTSA #: 11464708
mediumELECTRICAL SYSTEM
Filed: May 2022

2020 outback with just over 2,000 miles. Batteries (two) have completely fails twice. Six times we have had to jump these batteries.

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NHTSA #: 11464634
mediumELECTRICAL SYSTEM
Filed: May 2022

Car is 2 years old. Battery has died twice already. Dealership cannot find any issue other than dead battery.

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NHTSA #: 11463080
mediumELECTRICAL SYSTEM
Filed: Apr 2022

My 2020 Subaru Outback has had starting issues since shortly after I purchased the car on 1/31/2020. If I do not drive the car for more than two or three days the car will not start without a jump. On one occasion the battery was completely drained so that the fob key would not even unlock the car. Not long after I purchased the car I spoke to a mechanic at the Subaru dealership regarding the battery drain issue. He offered me no solutions except to say that there are many computers in the Subaru Outback and together they draw a lot of current. I do not know if I received a defective battery or if there is some electrical defect causing excessive battery drain when the car is off.

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NHTSA #: 11459350
mediumELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: Mar 2022

Head unit shuts off while driving with no warning, and no clear cause. All safety features shut off including Eyesight and rear brake assist (shows as off in instrumental panel). It has happened multiple times in the past several months ( at least seven times) Head unit then appears to restart while underway, as if I had just entered and started the vehicle. Contacted dealer who said “the radio sometimes shuts off”. I explained that it was the entire head unit and safety features. It was simply left with them saying they have know of it happening, but no action or follow up was recommended. Time of incident is an estimate. Electronics seem to be slow to start when vehicle is first started. Was not able to get photos while driving.

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NHTSA #: 11457251
mediumELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Filed: Mar 2022

The contact owns a 2020 Subaru Outback. The contact stated that the battery would drain with the engine off. The contact had to jump start the vehicle to resume normal operation. The contact also stated that the tailgate would independently open while driving due to a defective latch. The contact had taken the vehicle to a dealer where they could not determine the cause of the battery failure; however, the tailgate latch was replaced. Despite the visit to the dealer, the failures persisted. The manufacturer had been notified of the failure and offered to provide a cash incentive towards another vehicle. The vehicle was not repaired. The failure mileage was unknown.

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NHTSA #: 11456781
mediumELECTRICAL SYSTEM
Filed: Mar 2022

The contact owns a 2020 Subaru Outback. The contact stated that the battery was drained very quickly, which caused the contact to frequently recharge the battery. The vehicle was taken to an independent mechanic, but the mechanic could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 720. The consumer stated the vehicle failed to start on two separate occasions.

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NHTSA #: 11455041
mediumELECTRICAL SYSTEM
Filed: Feb 2022

For the third time in a week I have went out to the garage to find the lift gate up and the battery dead. I talked to the dealers service dept. and they said the fob button had to have been pushed which opened the lift gate and the open lift gate drained the battery. Their recommendation was to make sure the fob button doesn’t get accidentally pushed. I have never had any vehicle with this problem before. Doing an internet search I found that a number of Outback and Ascent owners have had this same problem and it was recommended that it be reported here.

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NHTSA #: 11454532
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Feb 2022

Within 2 months of purchase 2020 Outback the car's Infotainment center has continually malfunctioned including times when the car's backup camera is displayed while the car is in drive and moving forward. Eye-sight constantly disabled as well is infotainment center constantly blacking out and then resetting itself while car is in motion. Constant beepind telling driver to look at road - all especially in inclement weather. Car is unsafe. I have multiple videos showing this but they are too big to upload here.

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NHTSA #: 11450744
mediumELECTRICAL SYSTEM
Filed: Feb 2022

The Bluetooth hand-free function stopped working. Callers can be heard by the driver, however, the callers can not hear the driver speaking. It failed on both the Subaru calling system and Apple Carplay. It was taken in to the dealer with no resolution. This failure creates a dangerous situation when trying to place or receive calls and violates the legal requirement for hands-free calling.

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NHTSA #: 11450440
mediumELECTRICAL SYSTEM
Filed: Feb 2022

Car is affected by a known issue with Subaru Outbacks. Almost 100% of the time, when opening the car window(s), they can not be rolled back up. There is a reset function that fails in most instances. This forces the driver to be on the road in driving rain and snow with the driver's window down, creating an extremely dangerous condition.

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NHTSA #: 11450443
mediumELECTRICAL SYSTEM
Filed: Feb 2022

Issue started when one day my battery was dead. I thought I left the door or light one but that was not it. Dealer visit after dealer visit it’s the same thing. Keep getting the battery replaced with the same OEM. Works for a while and then it’s dead. Luckily I have not been stranded but I have been trying not to drive my Outback to avoid it. All the complaints about this battery is a shame since it’s an excellent vehicle. We need a higher quality replacement instead of spending money for another brand battery when the vehicle is under warranty.

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NHTSA #: 11450309
mediumELECTRICAL SYSTEM
Filed: Jan 2022

Battery Failure. Auto-start would shut engine off at light and no restart car. Took 3 trips to Subaru to fails their test. Once replaced car is fine now.

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NHTSA #: 11449604
mediumELECTRICAL SYSTEM
Filed: Jan 2022

I have a 2020 Subaru outback that I purchased brand new one and a half years ago. It has 31,472 miles on it on December 28, 2021 and then again on January 31, 2021 my car would not start on the battery had to be replaced.

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NHTSA #: 11449645
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Jan 2022

my subaru has 12,ooo miles on it and in the past week has died on me. When you try to start the car and depress the brake, the brake locks and you cannot push it anymore, in addition, the battery does not turn over. On the first occasion, we tried to jump start the car but the battery read as normal activity and the car would not start after that. The car just started up for no apparent reason the following day. thankfully we were at home when this happened and we have a 2nd car. The second time, same thing with the brake when we tried to start car and no turnover with the battery but and the car still will not start on the following day but this time it looks like the battery has died. Taking it in to Subaru dealership where supposedly the have never heard of these problems before!

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NHTSA #: 11449451
mediumELECTRICAL SYSTEM
Filed: Jan 2022

Battery draining and constant jump starting. If the car is not driven for a few days the battery is drained out. This has happened on more then one occasion. The vehicle has only 11,339 miles on it. Take it to the dealer and they claim dome lights were left on. Well a fully charged battery leaving a led dome light on won't drain the battery beyond starting. Of course they do a battery test and nothing is wrong. Well, after you drive it of course it will test good. This issue needs to be looked at or at least addressed in some form

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NHTSA #: 11448159
mediumELECTRICAL SYSTEM
Filed: Jan 2022

The battery on the vehicle began dying repeatedly. At first, the service provider said there was nothing wrong, however the vehicle died again the next day after inspection. Subaru replaced the battery after I brought it in a second time and the vehicle died again the next day. I brought it in a third time, and It turned out that there was a problem in the electrical system that was draining the battery. Subaru has since fixed the issue but I had heard that lots of other Subaru Outbacks were having the same problem so I wanted to report this.

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NHTSA #: 11447675
mediumELECTRICAL SYSTEM
Filed: Jan 2022

The car fails to start in cold conditions (~20 degrees F). This behavior started less than 18 months after taking possession of the vehicle and ~6000 miles.

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NHTSA #: 11447012
mediumELECTRICAL SYSTEM
Filed: Dec 2021

Battery inexplicably drains overnight. 1st occurrence was on 21 December 2021 and second occurrence on 25 December 2021. Car is stored in garage, located in Ponte Vedra, FL and is used daily. Mileage is 31,000 miles.

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NHTSA #: 11444945
mediumELECTRICAL SYSTEM
Filed: Dec 2021

The left and the right front windows won't roll up when you push the button to roll up the driver side, it goes up and goes down and doesn't shut at all you have to turn off the car to stop it, super dangerous, and the right passenger window doesn't go down or up at all with the driver control on the door. You know what else is INCREDABLY DANGEROUS? THE LED LIGHTS THAT ARE ACTUALLY RETINA BLINDING! THEY BLIND ME AND I'M IN MY OWN CAR, THE OTHER SUBARU LIGHTS ARE BLINDINGLY HIGH AND SHOULD BE A SAFETY RECALL!

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NHTSA #: 11444542
mediumELECTRICAL SYSTEM
Filed: Dec 2021

My Suburu Outback's battery has gone dead 4 times in a year and a half, the first time at 6 months. I took it to the dealer at a year and a half and they said it didn't show a drain on the battery, the battery was good, and was told I should be sure to start it daily to keep the charge up. After driving 180 miles, the car battery was dead 2 days later.

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NHTSA #: 11443802
mediumELECTRICAL SYSTEM
Filed: Nov 2021

Battery/car died on new 2020 outback. Less than 35,000. Dealership cannot diagnose the problem.

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NHTSA #: 11441203
mediumELECTRICAL SYSTEM
Filed: Nov 2021

In approx 2 years, the battery in my brand new 2020 Subaru Outback has died approx 8-10 times. The dealership claims it's Covid related (not driving enough); or the car has so many electrical systems that the battery is being drained as it sits in garage-the fix is me driving it more according to them.

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NHTSA #: 11440799
mediumELECTRICAL SYSTEM
Filed: Oct 2021

Twice I The car is approaching one year old, and twice in the last 2 months the car would not start when I got in the car after it had been sitting in my garage for a number of days. I did not leave the light on or the door open. I had to call Subaru Roadside Assistance to jump start the car because the battery had died.

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NHTSA #: 11438224
mediumELECTRICAL SYSTEM
Filed: Aug 2021

The contact owns a 2020 Subaru Outback. The contact stated that the battery failed. The contact stated that after the vehicle was driven for over one hour, the contact parked the vehicle turned the engine off.

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NHTSA #: 11430111
mediumELECTRICAL SYSTEM
Filed: Jul 2021

With in the first few months of ownership it would not start. I used roadside assistance to get a jump. A couple of moths later same thing.

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NHTSA #: 11424671
mediumELECTRICAL SYSTEM
Filed: Jul 2021

Four times in the last 3 months, the car has failed to start and required a jump. I now feel like I can't drive the car alone or to remote places, and I fear degrading the electrical system over time through constant jumping. The dealer has inspected the battery and done a full diagnostic and reports no issues.

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NHTSA #: 11423576
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jun 2021

The main control module goes completely blank while driving, eventually rebooting itself. Just recently I have documented blanking on April 9th, May 1, May 9, May 30, and June 13. One instance of the voice for navigation going silent on May 14 also occurred.

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NHTSA #: 11422171
mediumELECTRICAL SYSTEM
Filed: Jun 2021

Purchased the car Friday 06/18/2021, Battery was dead two days later on 06/18/2021, Flemington subaru replaced the battery on 06/19/2021.

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NHTSA #: 11421752
mediumELECTRICAL SYSTEM
Filed: Jun 2021

I have had to call Subaru Roadside Assistance at least five occasions. Randomly on occasion, when I go out to use my Car, I find my vehicle locked with the battery drained. Everytime it happens the dealer gives me a loaner vehicle while they try to troubleshoot the problem.

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NHTSA #: 11421062
mediumELECTRICAL SYSTEM
Filed: Jun 2021

Our 2020 Subaru Outback has less than 14,000 miles. In the last month the battery has failed 4 times. The last time we had Subaru tow come out and give it a charge. It seemed to work but when we took it out upon returning it failed again. We again had Subaru come out and charge it and we drove it to the dealer. The dealer had it Wednesday afternoon through Friday. (6/9/21 - 6/11/21). The notes from the dealer said, "upon inspection of the vehicle technician did not require a jump start to turn vehicle engine on. Tech performed a battery diagnostic test using the Subaru GR8 battery machine. Diagnostic battery results came back as a good battery.Vehicle battery was deeply discharged and required re-charging. Vehicle battery is operating as designed after performing service. No repairs or additional services required." Today, Sunday, won't start again. Yes, it is available for inspection. It hasn't been a risk at this point but certainly could be one.

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NHTSA #: 11420775
mediumELECTRICAL SYSTEM
Filed: Jun 2021

On May 27, 2021, my 2020 Outback would not start after driving approx. 20-25 min. and being shut off approx. 15-20 min. I called my dealer, they sent technician & loaner car. He was able to start the car with a battery booster after trying several other things. My husband & I drove directly to the dealer, approx. 30 min., to have battery checked out. They did a Battery and Electrical System Analysis which came back with a "Good Battery". The next 2 days, no problems. On May 30, 2021, the car would not start 2 different times at our home. My husband used the battery booster both times to start. On June 1, 2021 I sched. an appt. for 6/2 with dealer to find problem. I checked in at 12:53, out at 4:15. It took 3 hrs. 22 min. to decide that the battery had failed and replaced.

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NHTSA #: 11419453
mediumELECTRICAL SYSTEM
Filed: May 2021

Car driven regularly 6 days a week. Battery completely drained overnight and needed replacement.

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NHTSA #: 11419037
mediumELECTRICAL SYSTEM
Filed: May 2021

Electrical issues started August 15, 2020 when car would not start. Requested jump without positive results and after sitting for 3 hours in a parking lot, it started. Took to dealership and they found nothing wrong. Fast forward to 2021, driving on Interstate at 65mph and again at 70mph when radio turns off by itself, then front driver monitoring system light comes on, the side collision prevention light comes on, the RAB light comes on and another warning light that I was unable to catch. Lasts a few seconds then goes off. The next morning after the car sat for approximately 16 hours, it would not start. Dealership stated it was the battery and replaced battery on May 6, 2021. It sat at dealership 2 days and would not start when went to pick it up. They stated dome light left on, charged battery and gave it back to me. Third time when warning lights came on, took in and they stated they couldn’t find anything thus couldn’t fix something they couldn’t find and gave it back to me (May 19, 2021). Now on May 28, 2021 same issue, dead in driveway. Car has 22,285 miles on it.

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NHTSA #: 11418947
mediumELECTRICAL SYSTEM
Filed: May 2021

Our car would not start. Lots of clicking and lights on the dash. It was parked in the garage and was driven the day before. Car has around 900 miles on it. I ordered a 1.5 amp charger/maintainer online. AAA came the following day, diagnosed it as a low charge on the battery and jump started it. I let it sit for 1 hour. Battery charger/maintainer arrived and it has been charging all night and all this morning. I researched online and found out this battery has been an issue with Subaru since 2017 and a service bulletin was put out. See link: https://www.torquenews.com/1084/subaru-hit-new-lawsuit-over-outback-wagon-dead-battery-issue?page=2 We researched more on the internet and now need to make sure we take extra precautions as to how far we drive, where we drive to etc.

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NHTSA #: 11418963
mediumELECTRICAL SYSTEM
Filed: May 2021

Battery dead when parked in garage at home. No lights or other systems were left on. Had to jump start, drove several miles to recharge. Next time tried to start, battery was dead again. This happened 3 or 4 times (eg: 3 or 4 different days), before finally brought to dealership to have battery replaced under warranty. It is at the shop now, so I have no documentation as of yet. Moderate weather in the 50s-80s outside, so weather not a factor. Car has about 8500 miles on it. I hear this is known problem with Subaru outbacks. Glad battery was dead in garage. at home, and I was not stranded somewhere remote, unsafe or in bad weather

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NHTSA #: 11418598
mediumELECTRICAL SYSTEM
Filed: May 2021

Battery problem. There was no risk at this point but having these kinds of battery problems could result in not being able to start your car in unsafe conditions, cold weather, etc. After sitting and listening to SiriusXM Radio and charging my iphone with the engine off for approximately 10 minutes my car would not start. It cranked a bit and then the display lights all started flashing. Other attempts to start resulted in just the lights flickering. I called the service center and was told that leaving the accessories on for more than 5-10 minutes could result in a dead battery. There was no indication of the problem until this happened for the first time. I have a neighbor with an older Forester who also has problems with battery draining even while the car is off.

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NHTSA #: 11418352
mediumELECTRICAL SYSTEM
Filed: May 2021

THE BATTERY WAS DRAINED ON OUR NEW OUTBACK 2020 AFTER ONLY 10,000 MILES. HAD TO HAVE IT REPLACED ALREADY. I READ TODAY THAT THERE IS A LAWSUIT AGAINST SUBARU IN NEW JERSEY WHERE I BOUGHT MY VEHICLEAND ITS ON MY MODEL AND YEAR FOR THIS EXACT PROBLEM WITH THE BATTERY GETTING DRAINED. THE FIRST TIME IT OCCURRED THE VEHICLE WAS STATIONARY. WHEN I RETURNED, IT WOULD NOT TURN ON. HAD TO GIVE IT A JUMP AND WHEN IT HAPPENED AGAIN I CALLED MY NEAREST SUBARU DEALER AND TOOK IT IN, AND HAD IT REPLACED.

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NHTSA #: 11416777
mediumELECTRICAL SYSTEM
Filed: May 2021

PROBLEM WITH A DEAD BATTERY ON A CAR LESS THAN 1 YEAR OLD

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NHTSA #: 11416796
mediumELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Filed: May 2021

IN THE FIRST YEAR OF OWNERSHIP OF MY 2020 SUBARU OUTBACK, I HAVE EXPERIENCED MANY GLITCHES IN THE OPERATION OF THE ELECTRONICA SAFETY DEVICES. THE LATEST HAS BEEN RETURNING TO THE CAR AND FINDING THE BATTERY FULLY DISCHARGED DESPITE NOTHING BEING LEFT IN THE “ON POSITION“. YESTERDAY, AFTER FULLY CHARGING THE BATTERY, FOUR HOURS LATER THE BATTERY WAS FOUND TO BE FULLY DRAINED. I BOOSTED THE CAR AND BEGAN TO DRIVE IT WHEN AT THE FIRST TRAFFIC LIGHT THE AUTO-START-STOP FEATURE SHUT THE CAR OFF AND I COULD NOT RE-START IN THE MIDDLE OF AN INTERSECTION.

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NHTSA #: 11416673
mediumELECTRICAL SYSTEM
Filed: May 2021

CAR WOULDN'T START, DEAD BATTERY REQUIRING 4 JUMPS BY 9-10 MONTHS AFTER PURCHASING NEW. RESULTED IN MULTIPLE STRANDINGS. NO KNOWN REASON FOR RECURRENT DEAD BATTERY.

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NHTSA #: 11416727
mediumELECTRICAL SYSTEM
Filed: May 2021

CONTINUAL BATTERY PROBLEMS. HAD TO JUMP AT LEAST 4 TIMES IN LESS THAN A YEAR AFTER BUYING THE CAR NEW. FINALLY WOULDN'T TAKE A JUMP AND DROPPED OFF THE CAR AT THE DEALER WHERE I BOUGHT THE 2020 SUBARU. THEY SAID THERE WERE KNOWN BATTERY PROBLEMS BUT I NEEDED TO DRIVE THE CAR AT LEAST EVERY 2 DAYS TO KEEP THE BATTERY OPERATIONAL. THE SOLUTION WAS A NEW BATTERY AND AN ECM UPDATE.

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NHTSA #: 11416239
mediumELECTRICAL SYSTEM
Filed: May 2021

The 2020 outback has died 3 times in less than 5 weeks (once at the dealership). After the second time (at the dealership) the battery was replaced. Three days later the new battery is dead.

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NHTSA #: 11415722
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Apr 2021

Took car to dealership 4/21/21, they removed battery charged it and tested it, stated battery was good. Today, 4/27/21, tried to take car out and it won't start.

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NHTSA #: 11414123
mediumELECTRICAL SYSTEM
Filed: Apr 2021

Battery died after leaving unused for just 9 days. Occasionally starter button does not work, retry and it starts.

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NHTSA #: 11413109
mediumELECTRICAL SYSTEM
Filed: Apr 2021

Experiencing a dead battery. 3rd time this month. Vehicle only has 7090 miles on it, once jumped lasts a week or 2 and then repeats problem.

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NHTSA #: 11407543
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Apr 2021

On 3 occasions the car would not start after being driven. The dashboard lit up, radio worked, but no starter or engine noise. Subaru says there is nothing wrong with the car or battery.

NHTSA #: 11407596
mediumELECTRICAL SYSTEM
Filed: Apr 2021

We just bought this car. Used, less than 7k miles. I haven't even made a payment yet.

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NHTSA #: 11407708
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Apr 2021

Bought the vehicle brand new and woke up the next day to it not starting. The car was sold to us with a bad battery and missing parts according to the dealership. Almost exactly a year later our transmission blew for no apparent reason while getting off the highway and completely stopped running.

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NHTSA #: 11407442
mediumELECTRICAL SYSTEM
Filed: Mar 2021

My car battery failed in september then again in october. I wasn't quite sure what the issue was but it didn't seem to be back:back. Then at the end of february- 5 days in a row I had to have my battery jumped.

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NHTSA #: 11405489
mediumELECTRICAL SYSTEM
Filed: Mar 2021

After driving the car, parking, and turning the car off for a short time, the car will not start. The battery is dead and has to get jump started. Something drains the battery.

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NHTSA #: 11405220
mediumELECTRICAL SYSTEM
Filed: Mar 2021

Purchased car from dealership,parked 10 hours, battery dead.

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NHTSA #: 11404096
mediumELECTRICAL SYSTEM
Filed: Mar 2021

On march 1, 2021 vehicle had 4992 miles on it and vehicle would not start. Had to call roadside assistance and have vehicle jumped. Took to dealer, they said battery, alternator and starter, tested good.

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NHTSA #: 11403907
mediumELECTRICAL SYSTEM
Filed: Mar 2021

Battery goes dead when don't drive it weekly. Purchased new from dealer in june 2020. Have had aaa out twice to jump the battery.

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NHTSA #: 11403121
mediumELECTRICAL SYSTEM
Filed: Mar 2021

My outback was bought new less than 6 months ago and now the car battery will not hold a charge. My car only has about 3,000 miles on it, it's used mostly for city driving. One morning my car was completely dead in our driveway, nothing would turn on, so we jumped the car battery and it worked fine the rest of the day.

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NHTSA #: 11400345
mediumELECTRICAL SYSTEM
Filed: Mar 2021

I purchased a new 2020 outback onyx xt in fall 2019. It generally had no issues and ran fine with normal driving (eg driving to work and errands every day or two). Fall of 2020 (car around 10,000 miles) the car randomly was fully dead (couldn't unlock doors or start the engine) one morning after having been driven normally one or two days before.

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NHTSA #: 11398819
mediumELECTRICAL SYSTEM
Filed: Feb 2021

I purchased my 2020 outback in may 2020. In february 2021, I had about 5400 miles on the car when the battery seemed to die. Admittedly the temperatures were cold and the car was outside for 48 hours without being driven.

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NHTSA #: 11397976
mediumELECTRICAL SYSTEM
Filed: Feb 2021

Car had been running fine since purchased new in aug 2020. I had a normal 6 month service appointment for monday feb 8, 2021. On sunday feb 7, 2021 car wouldn't start.

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NHTSA #: 11395743
mediumELECTRICAL SYSTEM
Filed: Feb 2021

Tl* the contact owns a 2020 subaru outback. The contact stated that the doors failed to open with the key fob. The contact noticed that the battery was drained.

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NHTSA #: 11394785
mediumELECTRICAL SYSTEM
Filed: Jan 2021

Window motors don't work properly. Get stuck in the down position or when rolling down will pop back up and down before getting stuck in the down position. I have had one motor on driver side replaced and am now needing the driver side replaced again along with passenger side.

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NHTSA #: 11390290
mediumELECTRICAL SYSTEM
Filed: Jan 2021

Infotainment center screens black out or don't work at all. Dealer has done two updates on two separate occasions.

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NHTSA #: 11390292
mediumELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: Jan 2021

When apple carplay is being used, the multimedia display has frozen several times and when it freezes, the resets itself to a black screen. Once it resets to a black screen, the eyesight is disabled and rab (reverse automatic braking) is disabled. I have had a moment where the screen was completely black and both things were disabled for over 15 minutes while I was driving.

NHTSA #: 11388596
mediumELECTRICAL SYSTEM
Filed: Dec 2020

I went out this morning 12/26/2020 and the car won't start again. Because of the previous problem on 12/22/20 which I have reported. I made sure everything was closed and locked securely and all lights were off.

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NHTSA #: 11384978
mediumELECTRICAL SYSTEM
Filed: Dec 2020

8/22/20 I received an email or text from subaru or starlink, I don't remember, about a software update. I tried to update the software but the process wouldn't complete for some reason. Within a few hours I received another email saying to disregard the previous one and that there was an issue with the update.

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NHTSA #: 11384986
mediumELECTRICAL SYSTEM
Filed: Dec 2020

On the 21st of december the battery in my outback went dead. I took it into the local dealership and they recharged the battery. When I tried to start the car two days later, the battery was dead again.

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NHTSA #: 11384884
mediumELECTRICAL SYSTEM
Filed: Dec 2020

On october 11, 2020 the car battery died. I got a jump from subaru service on 10/12/20 and brought it to subaru stamford for service. The tailgate open/close switch was stuck in the on position and may have caused the battery to drain.

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NHTSA #: 11378617
mediumELECTRICAL SYSTEM
Filed: Nov 2020

Infotainment system replaced controlling computer on april 17, 2020 and on july 16, 2020 an update was performed due to system going black

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NHTSA #: 11376777
mediumELECTRICAL SYSTEM
Filed: Nov 2020

When entering the vehicle and attempting to turn it on, the car would not start (november 20, 2020) the car required a jump to get the engine to start. Took it into the subaru dealership who tested the battery and said the battery was fine & they charged the battery back up. (november 24, 2020).

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NHTSA #: 11376826
mediumELECTRICAL SYSTEM
Filed: Nov 2020

My 2020 outback which is only 5 months old had the battery drain on two separate occasions. Both times I had to jump the car in order for it to start. This only seems to happen when the car sits for more than three days.

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NHTSA #: 11376287
mediumELECTRICAL SYSTEM
Filed: Nov 2020

We purchased our new 2020 outback less than a month ago and have had the battery die 4 separate times already. I have had to jump start to revive. We've taken back to the dealership once and they were unable to diagnose any problem and nothing has been replaced yet.

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NHTSA #: 11376163
mediumELECTRICAL SYSTEM
Filed: Nov 2020

My car battery has died three consecutive days. Took it to the dealer and they replaced the battery the second day but battery died again overnight.

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NHTSA #: 11373916
mediumELECTRICAL SYSTEM
Filed: Oct 2020

Battery was replaced after 5,549 miles. Vehicle was parked for 4-5 days prior to 07/08/2020 and need to be jumped dealer could not find problem. Vehicle was again parked for 4-5 days prior to 10/09/2020 again the battery was dead & was unable to use fob to unlock car etc, jumped started contacted subaru about problem

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NHTSA #: 11363974
mediumELECTRICAL SYSTEM
Filed: Oct 2020

The battery is nearly always dead at startup and I have to jump it with a battery starter. The dealer had said there is nothing wrong with the battery on multiple occasions, yet I have to jump the car in grocery store parking lots. The car only has 5300 miles on it, as we don't drive that much.

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NHTSA #: 11363782
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Oct 2020

I have had repeated problems with my battery dying. It started slowly, at the beginning of the pandemic, I didn't drive for a couple of weeks. When the service guy came out to jump it, he said that I should can drive it at least once a week.

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NHTSA #: 11363620
mediumELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Filed: Sep 2020

Tl* the contact owns a 2020 subaru outback. The contact stated that when the vehicle was shifted out of park into gear, the driver's and passenger's side rear doors locked while the rear hatch unlocked. The contact stated that with the rear hatch unlocked the dome light made it very difficult to see while driving at night.

NHTSA #: 11360268
mediumELECTRICAL SYSTEM
Filed: Aug 2020

I have less than 100 miles on my 2020 subaru outback and am having serious battery issues. I had driven the vehicle on a friday and then went to start it on the following monday and the battery was dead. I called out the subaru starlink roadside assistance to get the battery jump-started, which they did and I let the car run for an additional ten or so minutes to help it to continue recharging.

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NHTSA #: 11351330
mediumELECTRICAL SYSTEM
Filed: Aug 2020

08/02/2020 sunday morning at 4133 miles our brand new 2020 subaru outback that we had for 1 month, would not start from the church parking lot. We had a company jump start us, drove around for an hour and then went home. We parked it at home sunday afternoon where it stayed until 2 days later.

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NHTSA #: 11349715
mediumELECTRICAL SYSTEM
Filed: Aug 2020

Battery died and did not respond to a jump. Had been driven maybe 2 or 3 days a week for short distances (20 miles rt) due to quarantine. Dealership has not been helpful in resolving the issue, despite the warranty on the battery.

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NHTSA #: 11343084
mediumELECTRICAL SYSTEM
Filed: Jul 2020

Our 2020 subaru outback, with fewer than 800 miles, failed to start four times (6/1, 7/1, 7/10, & 7/13). During these incidents, interior and exterior lights flashed, the dashboard produced a clicking sound, the doors would not lock, and the tailgate became inoperative.

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NHTSA #: 11341113
mediumELECTRICAL SYSTEM
Filed: Jul 2020

After owning my 2020 subaru outback for just over a month with 1700 miles on it I've had to jump start my car now 6 times. I work 7 miles from home and drive a lot of short trips.

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NHTSA #: 11340515
mediumELECTRICAL SYSTEM
Filed: Jul 2020

We bought this car. 06/25/2020 and in the first four days the car needed to be jumped three times . The dealership had us bring it in and gave us a new battery .

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NHTSA #: 11340513
mediumELECTRICAL SYSTEM
Filed: Jul 2020

After battery died 2 times this week and I had to jump start it, I took it to the dealer. They could not find anything wrong with car or battery. They charged the battery and told me to drive it more.

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NHTSA #: 11338797
mediumELECTRICAL SYSTEM
Filed: Jul 2020

For 2 weeks in a row, our 2020 subaru (mileage 2,845) failed to start, after not having been driven for 40+ hours, because the battery had drained. In both instances, the car was stationary, parked in our driveway, more or less on level ground. Each time we had to call for roadside assistance to charge the battery.

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NHTSA #: 11337635
mediumELECTRICAL SYSTEM
Filed: May 2020

Tl* the contact owns a 2020 subaru outback. The contact stated while the vehicle was parked in the garage the contact was unable to start vehicle. The vehicle was previously taken to lafontaine subaru (3055 e west maple rd, commerce charter twp, mi 48390) to be diagnosed however, the mechanic was unable to duplicate the failure.

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NHTSA #: 11325988
mediumELECTRICAL SYSTEM
Filed: May 2020

After the car had sat for about 10 days, when we went to use it and initially we got a lot of bells and chirps going off along with numerous warning/indicator lights. But the starter would not turn over at all. We went back into the house to get the keys for our other vehicle, but decided to try and start the car a second time.

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NHTSA #: 11324194
mediumELECTRICAL SYSTEM
Filed: May 2020

My 2020 subaru outback was parked in my home garage from about noon on tuesday until I tried to go at about 4 pm the next sunday. The car would not start and there was no clear reason why. I called for road side service and made arrangements for them to come monday morning to try a jump start and tow it into the dealer if needed.

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NHTSA #: 11324209
mediumELECTRICAL SYSTEM
Filed: May 2020

We bought our 2020 subaru outback on 12/16/19. Did a road trip for 800 miles in jan-2020 with no problems. The car currently only has 2,100 miles on it.

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NHTSA #: 11323861
mediumELECTRICAL SYSTEM
Filed: May 2020

I had my car for a week and it completely died. Brand new car and the battery drained. Called the dealership and they told me if I don't drive it for 7 days it is not uncommon for this to occur.

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NHTSA #: 11323313
mediumELECTRICAL SYSTEM
Filed: Dec 2019

The backup and front camera are downgraded from previous models of outback.subaru of america denies this. The night visibility is dangerous. The dealership agrees.

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NHTSA #: 11290939
lowELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Filed: Jun 2023

While driving my Subaru Outback, I encounter a problem where the Starlink Multimedia system abruptly goes black. Shortly after, the driver information center also goes black. Although the car continues to run, the cruise control, if engaged, and the EyeSight safety system shuts off as well.

NHTSA #: 11525777
lowELECTRICAL SYSTEM
Filed: Feb 2023

Multiple battery failures. Original battery failed at ~2 years, then a new battery failed 6 months later. First failure July 2022, second failure Dec 2022

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NHTSA #: 11507260
lowELECTRICAL SYSTEM
Filed: Sep 2022

Battery is poorly charged , as indicated by idle battery voltage below 12.1 volts, and in one case the car would not strat and I had to call road service to get the battery jumped/boosted.

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NHTSA #: 11486646
lowELECTRICAL SYSTEM
Filed: Sep 2022

The electrical system cause me to buy a new battery prematurely. 2020 Subaru Outback, needs new battery in less than 2 years.

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NHTSA #: 11486175
lowELECTRICAL SYSTEM
Filed: Sep 2022

Battery drained without reason

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NHTSA #: 11484777
lowELECTRICAL SYSTEM
Filed: Sep 2022

The screen has gone out on several occasions since we purchased the car new. Most recent while using navigation the entire screen went blank and there was no voice or direction diagram. The screen did not return until the next day.

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NHTSA #: 11482837
lowELECTRICAL SYSTEM
Filed: Aug 2022

The car's battery keeps draining inexplicably, leaving the car unable to start.

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NHTSA #: 11480733
lowELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE
Filed: Aug 2022

The car set overnight (was fine) next AM no electrical. Everything locked except driver's door and passenger door. No battery charge at all.

NHTSA #: 11479466
lowELECTRICAL SYSTEM
Filed: Aug 2022

We bought our 2020 Outback used in May 2022. I have had to get a jump three times in the past two weeks. I am traveling alone and not only had it involved me being late for work, but my safety as well.

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NHTSA #: 11477289
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Filed: Jun 2022

1.car accelerated on its own—very scary. (Took the car to Cochran Subaru of Monroeville, but they said nothing was found wrong.) 2. The very next day, the real door would not latch and car would not lock.

NHTSA #: 11468739
lowELECTRICAL SYSTEM
Filed: May 2022

Battery died multiple times 7-8 times within last 1 year Car stopped in the middle of the road while waiting a a crossing. The cars coming behind bumped into each other. The emergency lights also died.

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NHTSA #: 11465780
lowELECTRICAL SYSTEM
Filed: Dec 2021

The car battery is draining faster than it should. The battery had to be jumped this morning to get me to work. I work 10 miles away from my house and I drive the car around 200 miles a week.

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NHTSA #: 11443859
lowELECTRICAL SYSTEM
Filed: Dec 2021

Parked car, engine fan stated (very fast) and did not stop running until battery died. Could not start the car. One other Outback 2020 owner told me she had the same problem.

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NHTSA #: 11443251
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Dec 2021

Returned to vehicle and battery was dead. While at work, received notification through Subaru app that alarm was triggered. Same thing happened last week.

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NHTSA #: 11442294
lowELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Filed: Nov 2021

The sixth time the car has failed to start due to dead battery. 3 of the 6 were times when the car was driven less than 5 miles and only turned off for a short duration.

NHTSA #: 11441337
lowELECTRICAL SYSTEM
Filed: Oct 2021

This is a new car and recently seemed to be having some mid software issues. However, when I went to start it this morning, it is completely dead with no battery power. It has been driven less than 12k miles and should not encounter this issues.

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NHTSA #: 11436273
lowELECTRICAL SYSTEM
Filed: Oct 2021

The battery on my outback keeps draining. I’ve had the car for about 2 years and we are on out third battery.

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NHTSA #: 11435887
lowELECTRICAL SYSTEM
Filed: Aug 2021

Auto is mainly garaged since purchase 1-1/2 years ago. Battery went totally dead and car became inoperable in 2020 after non-use for approx. 4 weeks, requiring lengthy re-charge.

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NHTSA #: 11431153
lowELECTRICAL SYSTEM
Filed: Jul 2021

2020 & 2021 model Subaru Outbacks, as well as Accents come with a battery that apparently are unable to power the vast electrical components contained within the car made by Subaru. Subaru service states the auto has to be continually driven, not just running, for the battery to recharge. They do not give a straight answer and place the issue on the vehicle owner usage habits.

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NHTSA #: 11424196
lowELECTRICAL SYSTEM
Filed: Jul 2021

My battery has died multiple times this summer, most often when the rear liftgate is open. I have 17,000 miles on this car and would expect the battery to last longer.

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NHTSA #: 11424242
lowELECTRICAL SYSTEM
Filed: Jul 2021

The vehicle was purchased new in September 2020. It is now 10 months old. I drove the car twice yesterday.

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NHTSA #: 11423333
lowELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
Filed: Jun 2021

In the last month, twice within 30 seconds of starting the car, the head unit has done a complete reboot, which meant that I had no rear-view camera as I was backing out of a parking space. Since the car was already in motion, it was very distracting as it took about a minute for the unit to reboot. This seems to indicate that there is an electrical problem with the car as many others have noted.

NHTSA #: 11420866
lowELECTRICAL SYSTEM
Filed: Jun 2021

Battery failed. 12 months, 5000 miles Battery Information: 620 AMPS LN2 20HR 62 AH 82110AN00A

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NHTSA #: 11420739
lowELECTRICAL SYSTEM
Filed: May 2021

Parked the car at lakeside park and went for a hike. Returned 2 hours later and the car would not start. No lights or doors were left open.

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NHTSA #: 11415753
lowELECTRICAL SYSTEM,ENGINE
Filed: Apr 2021

Had the car 18 months battery went dead; understand that this is some kind of national issue with subaru batteries draining prematurely

NHTSA #: 11414111
lowELECTRICAL SYSTEM
Filed: Apr 2021

My 2020 subaru outback is less than one year old and has less than 10,000 miles. The battery has been dead two times in the past month. Both times the car was garaged and nothing was left on to drain the battery

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NHTSA #: 11413719
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Apr 2021

The battery keeps dying. Subaru tested the battery it's fine. Told me to get a battery tender or to drive for an hour or so every couple of days for the alternator to charge up.

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NHTSA #: 11413305
lowELECTRICAL SYSTEM
Filed: Apr 2021

The battery suddenly drained. This happened a few days after I had a trip of over 750 miles. I did a jump start and then drove the car for over 20 minutes.

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NHTSA #: 11408530
lowELECTRICAL SYSTEM
Filed: Apr 2021

Battery is dead. Car was parked in my garage and not used for several days. When I tried to start it on wed april 14, 2021 the battery was dead.

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NHTSA #: 11408482
lowELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Filed: Apr 2021

Battery repeatedly dies after very short periods of time, no lights left on or doors left open. Vehicle battery has died a total of 4 times in 7 months when left overnight.

NHTSA #: 11408178
lowELECTRICAL SYSTEM
Filed: Apr 2021

After the car sits for 1 to 2 days without being driven the battery is completely drained. After recharging the battery and getting the car started there has been nothing left on (I.e. Dome lights) or opened (I.e door ajar) which would have created a slow drain on the battery.

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NHTSA #: 11407352
lowELECTRICAL SYSTEM
Filed: Apr 2021

I left my car parked for 6-7 days and it's completely dead

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NHTSA #: 11407265
lowELECTRICAL SYSTEM
Filed: Mar 2021

My car has 6700 miles and the battery completely died. After having it jump started by csaa, I drove it to subaru. The service manager acknowledged that subaru was having electrical problems with their cars.

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NHTSA #: 11403534
lowELECTRICAL SYSTEM
Filed: Mar 2021

I attempted to start the car in the morning and the battery was too weak. I charged the battery and let the car run 15 minutes. Four days later, when I attempted to start the car, the battery was too weak again.

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NHTSA #: 11403304
lowELECTRICAL SYSTEM
Filed: Feb 2021

My car is less than 1 year old and only has 3200 miles. The battery has died twice in that time and needed to be jumped. Last time was feb 23 2021

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NHTSA #: 11397596
lowELECTRICAL SYSTEM
Filed: Feb 2021

Need imo she scheme

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NHTSA #: 11397437
lowELECTRICAL SYSTEM
Filed: Feb 2021

Battery drain, seems to be undiagnosable. Quick google search show lawsuits regarding this issue.

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NHTSA #: 11396616
lowELECTRICAL SYSTEM
Filed: Feb 2021

Car will not start. Battery is dead. We drove it monday and it was fine.

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NHTSA #: 11395632
lowELECTRICAL SYSTEM
Filed: Feb 2021

The battery died with only about 6500 miles on the car. The car was last driven 48 hour ago. Nothing was left on.

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NHTSA #: 11391009
lowELECTRICAL SYSTEM
Filed: Jan 2021

Dead battery, less than 14,000 miles on the car, 14 months since purchase; car is kept in a heated garage and therefore not subjected to temperature extremes

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NHTSA #: 11386828
lowELECTRICAL SYSTEM
Filed: Dec 2020

On tuesday 12/22/20 at approx 3 pm I got in my car to run an errand and it wouldn't start. I had moved it the evening before from the street to the driveway. I did not open anything but the drivers side door and locked it when I exited the vehicle.

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NHTSA #: 11384977
lowELECTRICAL SYSTEM
Filed: Dec 2020

Did not drive car for 2 weeks, battery dead.

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NHTSA #: 11383067
lowELECTRICAL SYSTEM
Filed: Nov 2020

I picked up my car , drive it home (227 miles) on 11/24/2020. The next morning the battery was dead and I was unable to open the hatchback. We charged the battery, showed fully charged but would not start.

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NHTSA #: 11376825
lowELECTRICAL SYSTEM
Filed: Nov 2020

Vehicle purchased in march. Have been driving less due to covid. Last trip was october 15th for 6 month baby appointment.

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NHTSA #: 11376523
lowELECTRICAL SYSTEM
Filed: Nov 2020

I bought my 2020 subaru outback with 300 miles and currently only have 4000 miles in it and my car won't start I even got it serviced 2 weeks ago. It was sitting in my driveway as usual for a night and the next day it wouldn't start.

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NHTSA #: 11375827
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2020

I bought a 2020 subaru outback xt in march. It was the last special order from auto nation before they shut down for covid. I drove it very little as we were basically home bound and then for shopping, golf and meetings.

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NHTSA #: 11374180
lowELECTRICAL SYSTEM
Filed: Nov 2020

New 2020 subaru outback battery has gone dead. Only 2300 miles on vehicle. Car was last driven on sunday.

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NHTSA #: 11374064
lowELECTRICAL SYSTEM
Filed: Oct 2020

Batter is dead after 10 months, 7500 miles. Seems as if there is something faulty with the electrical system that is pulling power off of the battery when the car is off. I've gone out to the car 5 times now over the past few months to a dead battery.

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NHTSA #: 11365328
lowELECTRICAL SYSTEM
Filed: Oct 2020

Car in garage overnight and all day. Went to start car and battery was completely dead. No lights were left on.

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NHTSA #: 11363137
lowELECTRICAL SYSTEM
Filed: Sep 2020

Vehicle dies and has to be jumped every time we start it. Has been ongoing issue since 3/2020, and has been getting progressively worse.

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NHTSA #: 11355000
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Aug 2020

I have owned my 2020 subaru outback for only 2 months. My car will now not start. After jumping the vehicle/ charging the battery, it will start again and then shut back off.

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NHTSA #: 11352035
lowELECTRICAL SYSTEM
Filed: Aug 2020

My radar detector rereads battery voltage and when u was driving down the highway, I noticed the battery voltage dropped from 14.4v to 12v when ever the accelerator pedal was depressed. Turning on the headlights, wipers or heater while depressing the accelerator will cause to voltage to go back to 14.4v. I do have videos showing this issue.

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NHTSA #: 11348957
lowELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Filed: Aug 2020

Electrical issues, flickering interior and exterior lights, unable to unlock/ lock doors. Car won't start, dead battery

NHTSA #: 11343548
lowELECTRICAL SYSTEM
Filed: Jul 2020

Bought my car in march 2020, brand new 2020 outback xt onyx edition 2.4 turbo, in two month battery start dying after 2-3 days car parked, today july 12 2020 its dead every time I try to start a car, use booster starter to start the car.

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NHTSA #: 11338930
lowELECTRICAL SYSTEM
Filed: Jul 2020

5 months after purchasing this new vehicle, the battery has died three times. On two occasion it was sitting in my garage having been driven a short distance within the past 72 hrs. On one occasions it was dead 48 hrs after being jumped and drive.

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NHTSA #: 11338473
lowELECTRICAL SYSTEM
Filed: Jul 2020

With slightly more than 1300 miles on the odometer, and after the car was sitting for about a week, the battery was drained so that nothing appeared on the screens, the rear gate would not function, and no green light appeared to show that the car was ready to start. When the ignition button was pressed, nothing happened.

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NHTSA #: 11338192
lowELECTRICAL SYSTEM
Filed: Jul 2020

Vehicle would not start. Lights were flashing and giving systems not working. Headlights flashed continuously.

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NHTSA #: 11337377
lowELECTRICAL SYSTEM
Filed: Jun 2020

I purchased this vehicle in february, 2020. After driving it less than 1500 miles, the battery died, requiring a jump start. Less than 2 weeks later, and having been driven almost daily, it went dead again.

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NHTSA #: 11331466
lowELECTRICAL SYSTEM
Filed: Jun 2020

3 times in the past month, my battery has been dead for no reason. My car only has 3800 miles. My car was parked in my garage.

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NHTSA #: 11331300
lowELECTRICAL SYSTEM
Filed: Jun 2020

New subaru outback only has 3800 miles on it. Drove it yesterday. This morning, tried to start the stationary car and the battery was completely dead.

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NHTSA #: 11331232
lowELECTRICAL SYSTEM
Filed: Jun 2020

Our seven month old 2020 outback battery has died three times. Our latest dead battery revealed extremely concerning statistics according to our aaa service technician.

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NHTSA #: 11331047
lowELECTRICAL SYSTEM
Filed: Jun 2020

With only 170 miles on the odometer, I went to start my outback and it would not start. Had roadside assistance come and jump the car, which resulted in the car starting. I then parked it in my garage overnight.

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NHTSA #: 11329982
lowELECTRICAL SYSTEM
Filed: Jun 2020

We bought the car new and the battery has fully drained three times since the purchase a month ago. We took it in to be evaluated and were told the battery was fine. We now have had to jumpstart this car three times and it has less than 200 miles on it.

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NHTSA #: 11328400
lowELECTRICAL SYSTEM,ENGINE
Filed: May 2020

Battery is inadequate for the electronics in this car and will be dead if not driven often. After being a unable to start my car twice within a month, the service manager admitted this was a design flaw, there is no other upgrade or replacement for the battery and that the factory recommendation is to drive the car every other day.

NHTSA #: 11323869
lowELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER
Filed: Apr 2020

Front windshield cracked halfway across the glass after a pebble kicked up while driving on the highway. The crack spidered out on its own across the entire front windshield within five hours. Camera on windshield now has to be recalibrated otherwise will not function properly.

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NHTSA #: 11320099
lowELECTRICAL SYSTEM,VISIBILITY/WIPER
Filed: Dec 2019

Poor rear camera visibility, leading me to nearly hit gas pumps

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NHTSA #: 11291705

Other 2020 Subaru Outback Issues