Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
2009 Ram 3500 — Known Issues & Recalls
Complaints from Jun 2019 to Nov 2017
The most reported issue is power train problems (1 complaints).
Open Safety Recalls (2)
NHTSA Campaign: 18V021000
Component: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
NHTSA Campaign: 16V739000
Component: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
Owner-Reported Issues (3 of 3)
Service Brakes →1 issue
Your brake system failed while driving on the freeway, requiring an emergency stop. The hydraulic brake booster stopped working, which created a dangerous situation at highway speeds. This failure was part of a recall for earlier trucks in the same model year, but your truck's production date was not included in that recall. The fix will likely involve replacing the hydraulic brake booster.
Parts you may need:
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Steering,suspension →1 issue
Your truck experiences a severe vibration in the steering and suspension that nearly caused your wife to lose control while driving at highway speeds. This death wobble is a dangerous condition that requires immediate inspection and repair. A mechanic will need to diagnose and repair components in the steering and suspension system, which may include replacing worn tie rods, ball joints, track bar, or other front-end components.
Parts you may need:
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Power Train →1 issue
While driving downhill at 45 mph, your truck unexpectedly downshifted through multiple gears (sixth to fifth to fourth) and your brake warning light came on. You had to turn the vehicle off and back on to get it running normally again. Even after one dealer replaced the brake pressure sensor, the problem happened again, and a second dealer said the downshifting was normal for going downhill.
Parts you may need:
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