MyCarTSB

2014 Ram 2500 Suspension Problems

28 owner-reported suspension complaints from NHTSA data

28
Complaints
Jan 2016Dec 2015
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (28)

mediumSUSPENSION,FORWARD COLLISION AVOIDANCE
Filed: Nov 2023

Death wobble at 45 and 74 mph. Driving on freeway and vehicle begins to shake violently: Has been a problem with other year models in the past after researching. Very dangerous on busy freeways.

NHTSA #: 11554511
mediumSUSPENSION
Filed: Nov 2020

WHILE DRIVING MY VEHICLE DOWN THE HIGHWAY I HAD A BUMP/POT HOLE AND STARTED GETTING WHAT IS DESCRIBED AS DEATH WOBBLE IN THE FRONT END. I HAVE HAD THE RECALL DONE ON SOME STEERING COMPONENTS. NOT SURE WHAT THEY WERE. THIS IS HAPPENED TO ME AT LEAST THREE TIMES IN THE LAST MONTH. I TOOK IT TO A REPAIR SHOP THEY LOOKED AT THE FRONT END/STEERING COMPONENTS AND SAYS THEY CANNOT FIND ANYTHING WRONG.

NHTSA #: 11376466
mediumSUSPENSION
Filed: Sep 2020

ALIGNMENT RECALL PERFORMED ON TIME, BUT DAMAGE DONE TO FRONT RIGHT TIRE FROM THE RECALL. ALIGNMENT COULDN'T BE DONE BY A SHOP AND TOOK IT TO A DEALER WHO RE-DID THE WORK AND CHARGED $2000. SEARCH INDICATES THAT CHRYSLER RAM COMPANY DID A TEMPORARY FIX IN THE RECALL WHICH CAUSED THE PROBLEM. I SHOULD GET A REFUND FOR THE WORK THEY HAD TO DO TO FIX THE ORIGINAL RECALL ($2000)*DT*DT*DT*JB CONSUMER STATED RECALL WAS CORRECTED ON TIME.*JB*DT*JB

NHTSA #: 11361761
mediumSUSPENSION,POWER TRAIN,ENGINE
Filed: Jan 2020

STARTED UP MY TRUCK TO GO TO TOWN, ENGINE CAME ON ABOUT 5 MIN IN THE DRIVE SO I TOOK IT STRAIGHT TO O'REILLYS WHERE THEY DID THE SCAN AND THE COMPUTER SAID MISFIRE IN CYLINDER 3. SO WE CHANGED THE SPARK PLUGS AND TOOK IT BACK TO RESET THE LIGHT, STARTED IT BACK UP AND LIGHT CAME ON AGAIN WITH SAME EXPLANATION. SO WE PARKED THE VEHICLE UNTIL WE COULD FIND WHAT WAS GOING ON, TALKED TO A MECHANIC AND HE SAID PROBABLY THE CAM/LIFTER PROBLEM, HE LOOKED AT THE VEHICLE SEEN I HAD A DROPPED VALVE SEAT(VERY ODD FOR JUST STARTING UP A VEHICLE) SO WE CALLED DODGE AND THEY INSISTED THEY HAD TO DIAGNOSIS IT SO WE PAID A TOWING COMPANY TO HAUL IT TO THEM. DODGE CALLED ME BACK AND SAID DROPPED VALVE SEAT BUT ALSO CAM/LIFTERS NEED REPLACED. I DONT SEE HOW DODGE CAN JUST SAY IT'S ON YOU TO FIX WITH THIS MANY VEHICLE OWNERS ALL HAVING THE SAME PROBLEM. THIS IS EXPENSIVE FIXES BUT NOT ONLY THAT I HAVE A TRUCK WITH A LOAN PAYMENT THAT I CANNOT DRIVE TILL IT'S FIXED.

NHTSA #: 11297893
mediumSUSPENSION
Filed: Dec 2019

TL* THE CONTACT OWNS A 2014 RAM 2500 DIESEL. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE SHOCK ABSORBER TOWER WAS NOT FULLY WELDED. THE FAILURE CAUSED THE ALIGNMENT TO SHIFT AND WEAR OUT BOTH PASSENGER SIDE TIRES PREMATURELY. THE WELD WAS DISCOVERED TO BE FRACTURED WHEN THE VEHICLE WAS TAKEN TO DESERT SUN ESPANOLA (517 N RIVERSIDE DR, SANTA CRUZ, NM 87567, (505) 747-8100). THE DEALER STATED THAT THERE WAS NO RECALL ON THE VEHICLE AND THEY COULD NOT TOUCH OR REPAIR THE VEHICLE DESPITE IT HAVING BUMPER TO BUMPER WARRANTY COVERAGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE WOULD REPAIR THE VEHICLE HIMSELF. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNKNOWN.*DT*JB

NHTSA #: 11287104
mediumSUSPENSION,VEHICLE SPEED CONTROL
Filed: Oct 2019

THE CRUISE CONTROL ON THE VEHICLE DOEST WORK. IT SEEMS TO BE SOMETHING WRONG WITH THE SYSTEM, BECAUSE IT STARTS TO SOMEWHAT WORK WHEN I REBOOT THE SYSTEM TO FACTORY SETTINGS. AFTER A WHILE, THE SYSTEM JUST STOPS WORKING. I GUESS THAT THIS IS SOMETHING A LOT OF PEOPLE GO THROUGH, SINCE THERE'S TONS OF YOUTUBE VIDEOS ABOUT PEOPLE TRYING TO FIX IT.

NHTSA #: 11269823
mediumSUSPENSION
Filed: Nov 2018

ON 9-4-18 TOOK MY RAM 2500 IN TO THE CHRYSLER DEALERSHIP IN LOWELL, MICHIGAN FOR THE RECALL R46/NHTSA 15V-541. THEY INDICATED THEY DID NOT HAVE THE PARTS TO DO THE RECALL AND WOULD CALL WHEN THEY WERE AVAILABLE. I CHECKED WITH THE DEALERSHIP AGAIN ON 10-4-18 AND THEY SAID PARTS ARE STILL NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD BE AVAILABLE.

NHTSA #: 11151307
mediumSUSPENSION
Filed: Sep 2018

WELD FAILED HOLDING THE FRONT RIGHT SPRING TOWER BRACKET TO FRAME RAIL

NHTSA #: 11132138
mediumSUSPENSION
Filed: Mar 2017

THE VEHICLE SHAKES AT HIGHWAY SPEEDS . I JUST REPLACES ALL 4 TIRES .

NHTSA #: 10969699
mediumSUSPENSION,WHEELS
Filed: Mar 2017

TIRE PRESSURE MONITORING SYSTEM LIGHT KEEPS GOING OFF FOR THE RIGHT REAR WHEEL WILL KEEP SHOWING NO AIR PRESSURE. THIS IS A INTERMITTENT PROBLEM. IT HAS BEEN IN THE DEALERSHIP NOW CLOSE TO 10 DAYS IN THE LAST 7 MONTHS AND THE PROBLEM HAS BEEN GOING ON A YEAR NOW. IT STARTED HAPPENING AFTER A RECALL ONOT THE TRUCK WAS PERFORMED. THE BALL JOINTSO ON THE TRUCK WAS REPLACED ABOUT A YEAR AGO AND IN SEPTEMBER WHEN I TOOK IT TO THE DEALERSHIP FOR WORK IN TOLD THEM THEY WERE BAD AND CHECK IT OUT.AND NOTHING WAS DONE. IT IS AT THE DEALERSHIP AS I WRITE THIS AND I LET THEM KNOW THETHAT WERE BAD AGAIN THERE IS CLUNKING WHEN YOU JACK THE TRUCK UP AND PUSH ON THE TIRE. ALSO VIBRATION WHEN DRIVEN. BOTH OF THESE PROBLEMS ARE A SAFETY ISSUES. THESE PROBLEMS HAVE BEEN GOING ON FOR WAY TO LONG AND LIFE OF THE BALL JOINT SHOULD BE LONGER THEN 4-5 MONTHS.

NHTSA #: 10967922
mediumSUSPENSION
Filed: Jan 2017

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING UNDER 10 MPH AND TURNING RIGHT OR LEFT, THERE WAS A CLUNKING NOISE FROM THE FRONT SUSPENSION AND EXCESSIVE WEAR ON THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED TO PASS INSPECTION. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER STATED THAT THE BALL JOINTS WERE IN SPECIFICATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

NHTSA #: 10947444
mediumSUSPENSION,STRUCTURE
Filed: Oct 2016

OUR 2014 DODGE RAM 2500 WAS TURNED IN ON 8/10/16 TO OUR LOCAL DEALERSHIP FOR REPAIR WORK ON THE SAFETY RECALL R46. AFTER FINDING TWO CRACKS ON THE TRACK BAR BRACKETS AFTER INITIAL INSPECTION, OUR LOCAL DEALERSHIP DID NOT FOLLOW THE PROPER RECALL INSTRUCTIONS FOR REPAIR WORK BY FAILING TO DISPATCH CHRYSLER'S WELDING TEAM TO THEIR DEALERSHIP FIRST AND INSTEAD USED NON-CERTIFIED CHRYSLER WELDERS TO MAKE THE RECALL REPAIRS TO OUR VEHICLE INSTEAD. OUR LOCAL DEALERSHIP INITIALLY ASKED US TO SIGN A WAIVER RELEASING THEM OF ANY WRONG DOING IN ORDER TO GET OUR VEHICLE BACK SOONER (WE DECLINED). ONCE THE CHRYSLER WELDING TEAM WAS NOTIFIED AND BECOME INVOLVED WITH THE LOCAL DEALERSHIPS ERROR THEY DEEMED THE OTHER NON CHRYSLER CERTIFIED WELDERS WORK UNSATISFACTORY AND THEREFORE THEY WOULD NOT STAND BEHIND THE WORK THAT WAS HANDLED BY THE LOCAL DEALERSHIP. THE LOCAL DEALERSHIP ADMITTED TO THEIR ERROR AND AS A RESULT WERE TOLD TO START OVER AND REPLACE THE ENTIRE FRAME TO OUR VEHICLE AT THE LOCAL DEALERSHIPS EXPENSE BEFORE MOVING FORWARD. TO DATE, OUR VEHICLE HAS BEEN IN THEIR POSSESSION FOR OVER 70 DAYS AND OUTSIDE FROM THEM GIVING US TWO DIFFERENT LOANER VEHICLES AND THE COMPLETE RUN AROUND - WE STILL HAVE NOT RECEIVED ANY DOCUMENTATION, OFFICIAL PAPERWORK, OR DETAILS WITH EXPLANATION OF THE EXACT REPAIRS OR WORK THE DEALERSHIP/CORPORATE CHRYSLER HAS DONE OR SHOWING WHAT CHANGES HAVE BEEN MADE TO OUR VEHICLE DESPITE OUR REPEATED REQUESTS, NOR IF OUR VEHICLE WILL BE DEEMED SAFE AGAIN OR WHEN WE'D GET IT BACK. *TR

NHTSA #: 10917344
mediumSUSPENSION,AIR BAGS,SEAT BELTS
Filed: Sep 2016

THREE ACTIVE RECALLS ON VEHICLE THAT DEALER WILL NOT FIX DUE TO TRAVEL REQUIRED. VEHICLE IS IN REMOTE ALASKAN VILLAGE. DEALER WANTS US TO SHIP THE VEHICLE TO ANCHORAGE AT OUR COST. COST TO SHIP VEHICLE TO AND FROM VILLAGE WILL COST US OVER $6000. COST FOR DEALER TO FLY A MECHANIC TO VILLAGE IS ABOUT $600. RECALLS ARE: NHTSA RECALL NUMBER: 15V-459 RECALL DATE: SEPTEMBER 4, 2015 MANUFACTURER RECALL NUMBER: R36 NHTSA RECALL NUMBER: 15V-460 RECALL DATE: AUGUST 21, 2015 MANUFACTURER RECALL NUMBER: R23 NHTSA RECALL NUMBER: 15V-541 RECALL DATE: OCTOBER 2, 2015 MANUFACTURER RECALL NUMBER: R46 LOCAL DEALER IS: ANCHORAGE CHRYSLER DODGE 2601 E. 5TH AVENUE ANCHORAGE, AK 99501

NHTSA #: 10903876
mediumSUSPENSION
Filed: Mar 2016

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO WOBBLE. UPON FURTHER INSPECTION, THE FRONT DRIVER SIDE WHEEL LOOKED AS THOUGH IT WERE ABOUT TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BEARINGS AND HUB ASSEMBLIES FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

NHTSA #: 10850769
mediumSUSPENSION
Filed: Mar 2016

I HAVE CONTACTED THE DALLAS DODGE DEALER ON 3 OCCASIONS TO HAVE THE R46/NHTSA 15V-541 SAFETY RECALL CORRECTED AND THEY CONTINUE TO STATE THEY HAVE NO ESTIMATION OF WHEN THEY WILL HAVE THE PARTS TO CORRECT THIS HAZARD. I USE MY TRUCK TO HAUL AN RV AND I AM CONCERNED THAT THIS PART COULD FAIL DURING TOWING. THIS ISSUE IS CAUSING ME TO NOT USE MY TRUCK FOR ITS INTENDED PURPOSE.

NHTSA #: 10849930
mediumSUSPENSION
Filed: Feb 2016

R46/ NHTSA 15V-541. RECALL ISSUED AUGUST 2015. THEY STILL DON'T HAVE REPAIR PARTS AVAILABLE!

NHTSA #: 10825715
mediumSUSPENSION,STRUCTURE
Filed: Feb 2016

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 75 MPH AND MAKING A RIGHT TURN, THERE WAS A LOUD NOISE UNDER THE VEHICLE. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT BRACKET DETACHED FROM THE FRAME, WHICH PREVENTED THE TIRES FROM TURNING LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V541000 (STEERING), 15V4060000 (AIR BAGS, SEAT BELTS), AND 15V459000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. PARTS DISTRIBUTION DISCONNECT, VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10824056
mediumSUSPENSION
Filed: Jan 2016

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (SUSPENSION). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA #: 10818750
mediumSUSPENSION
Filed: Dec 2015

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT END OF THE VEHICLE SUDDENLY EXPERIENCED SEVERE VIBRATIONS. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE WHEEL BEARING ASSEMBLY FAILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

NHTSA #: 10812027
mediumSUSPENSION,POWER TRAIN,WHEELS
Filed: Oct 2015

I HAVE A 2014 RAM 2500, THE TRUCK HAS A VIBRATION BETWEEN 68MPH-80MPH. THE DEALER SAID I HAD A BAD UNIVERSAL JOINT IN THE DRIVESHAFT. REPLACED DRIVESHAFT STILL VIBRATES,MOTHER SAID IT'S TIRES. REPLACED TIRES AND WHEELS AND IT STILL VIBRATES. I TOOK IT IN AGAIN AND THEY COULDN'T FIND ANYTHING WRONG. I ASKED THE DEALER TO PULL THE REAR DIFFERENTIAL COVER TO MAKE SURE EVERYTHING WAS WITHIN SPECS AND THEY REFUSED TO DO IT UNDER WARRANTY AND WANTS TO CHARGE ME. THERE ARE MANY OTHERS HAVING THIS SAME PROBLEM, YOU CAN FEEL THE VIBRATION IN THE FLOOR, YOU CAN SEE THE PASSENGER SEAT SHAKE, AND SEE BOTTLE OF WATER SHAKE IN THE CENTER CONSOLE. I WILL BE MAKING ANOTHER APPOINTMENT FOR THIS ISSUE. THIS ISSUE OCCURS AT HIGHWAY SPEED.

NHTSA #: 10782157
mediumSUSPENSION
Filed: Oct 2015

TRUCK BED SHAKES VIOLENTLY FROM SIDE TO SIDE AT SPEEDS GREATER THAN 60MPH. I'VE TAKEN VEHICLE TO DEALERSHIP AND THEY'RE SAYING IT'S WORKING AS DESIGNED. THE CAB SHAKES VIOLENTLY DUE TO THE BED SHACKING. I'VE SPENT MONEY GETTING ALIGNMENTS AND TIRE BALANCING OVER AND OVER AGAIN AND THE PROBLEM STILL PERSISTS. THERE'S NO REASON A TRUCK SHOULD BE SHAKING ON THE FREEWAY.

NHTSA #: 10781403
mediumSUSPENSION,WHEELS,UNKNOWN OR OTHER
Filed: Oct 2015

MY 2014 RAM 2500 SHAKES BETWEEN 64MPH AND 76MPH VIOLENTLY. RAM KNOWS THERE IS A PROBLEM BUT CALLS IT A CHARACTERISTIC OF A HD TRUCK. I AM IN THE TIRE BUSINESS AND HAVE TRIED EVERYTHING TO RECTIFY IT. I KNOW AT LEAST THREE CHRYSLER SERVICE MANAGERS WHO ARE BEING TOLD TO ACT LIKE ITS NORMAL. I AM FED UP WITH CAR MANUFACTURERS TAKING ADVANTAGE OF PEOPLE. PROOF IS BELOW... HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1396841-HIGHWAY-VIBRATION-IF-YOU-HAVE-POST-YOUR-YEAR-TRUCK-HERE-71.HTML#POST20691585

NHTSA #: 10780947
mediumSUSPENSION
Filed: Sep 2015

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THE SPRINGS WERE DEFECTIVE ON THE VEHICLE. THE REAR OF THE VEHICLE SWERVED FROM LEFT TO RIGHT WHILE DRIVING 45 MPH AND WITH THE TRUCK BED LOADED WITH LESS THAN THE MAXIMUM WEIGHT CAPACITY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT THE TIRES MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 11,000.

NHTSA #: 10761180
mediumSUSPENSION,SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Filed: Apr 2015

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED INDEPENDENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED TO DEACTIVATE THE CRUISE CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE BRAKE PEDAL SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT A LOAD NOISE WAS PRESENT COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRACK ARM ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 18,000.

NHTSA #: 10712145
mediumSUSPENSION
Filed: Apr 2015

BOUGHT A NEW RAM 2500 4X4. AFTER I BOUGHT THE TRUCK I NOTICE THE TRUCK LEANED TO THE RIGHT. TOOK IT BACK TO THE DEALERSHIP 7 DIFFERENT TIMES. TRUCK IS STILL NOT FIXED AND THE DEALER SAID THE THAT IS NORMAL. THAT IS [XXX]. PAY $50000.00 FOR A TRUCK AND NO ONE WILL FIX THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 10704942
mediumSUSPENSION
Filed: Feb 2015

WHILE TRAVELING ON MILLED PAVEMENT AT 60MPH THE TRUCK HIT A BUMP AND BEGAN TO 'DEATH WOBBLE' CAUSING THE FRONT AXLE TO MAKE CONTACT WITH MULTIPLE SUSPENSION PARTS. THE TRUCK CONTINUED TO WOBBLE VIOLENTLY AS I SLOWED, ONCE I HIT 30MPH THE TRUCK STOPPED WOBBLING. THE TRUCK EVER SINCE HAS HAD A HIGHWAY SPEED VIBRATION THAT SHAKES THE WHOLE CAB AND SEATS. I PHOTOGRAPHED AREAS OF CONTACT 1. FRONT DIFFERENTIAL COVER MADE CONTACT WITH THE TRACK BAR MOUNT. 2. TRACKBAR ON PASSENGER SIDE MADE CONTACT WITH SPRING HOLDER. 3 PASSENGER SIDE TRAILING ARM MADE CONTACT WITH THE FRAME. DEALERSHIP IMMEDIATELY STATED THERE WAS NO DEFECT WITH THE TRUCK, AND RELUCTANTLY CHANGED THE STEERING STABILIZER. THE TRUCK CONTINUES TO VIBRATE AND AFTER A SWAP OF ALL FOUR FIRESTONE TIRES UNDER WARRANTY THE VEHICLE STILL HAS A VIBRATION THAT RAM REFUSES NOW TO WORK ON. I HAVE INSPECTED THE DRIVESHAFTS MYSELF AND VIDEOED WHAT APPEARS TO BE ABOUT 1/8'' RUNOUT AND THE DEALERSHIP STATED IF I ATTEMPTED TO HAVE THE DRIVESHAFT INSPECTED BY A 3RD PARTY MY WARRANTY WILL BE VOIDED. THE VEHICLE HAS BEEN IN THE SHOP ABOUT 48 DAYS SINCE AUGUST AND HAS NOT BEEN FIXED. *TR

NHTSA #: 10683517
mediumSUSPENSION
Filed: Oct 2014

I BOUGHT A NEW 2014 DODGE RAM 2500 (DIESEL) IN JUNE 2014. AFTER A SHORT TIME OF HAVING MY VEHICLE, I NOTICED IT LEANED TO THE LEFT SIDE. I MEASURED THE WHEELBASE OF MY VEHICLE AND FOUND THE RIGHT SIDE WAS ONE INCH HIGHER THAN THE LEFT SIDE. WHEN LOOKING AT MY VEHICLE ON LEVEL GROUND, IT APPEARS THERE IS A FLAT TIRE WHEN IF FACT THERE IS NOT. I CHECKED THE TIRE PRESSURE TO ENSURE IT WAS EVEN ON ALL TIRES AND IT WAS. I REPORTED THE PROBLEM TO DCH JEEP DODGE CHRYSLER OF TEMECULA WHERE I BOUGHT THE VEHICLE. THEY INSPECTED THE VEHICLE AND STATED THE VEHICLE DOES IN FACT LEAN, BUT IT ONLY LEANS 3/4 OF AN INCH ON THE LEFT SIDE AND IT FELL WITHIN THEIR GUIDELINES OF A MAX LEAN OF 3/4. I TOLD THEM IT WAS NOT 3/4 OF AN INCH AND WAS ONE INCH. FRUSTRATED WITH THIS DEALERSHIP, I TOOK MY VEHICLE TO ANOTHER DEALERSHIP WHO INSPECTED THE VEHICLE AND THEY CONFIRMED MY VEHICLE LEANS ON THE LEFT SIDE ONE INCH. DODGE WILL NOT FIX THIS PROBLEM FOR ME OR EXPLAIN TO ME THE REASON MY VEHICLE LEANS. MY VEHICLE DOES NOT APPEAR SAFE TO DRIVE NOR DO I FEEL SAFE DRIVING IT WITH MY FAMILY BECAUSE IT LEANS SO MUCH AND IT SEEMS AS IF MY VEHICLE WILL CRASH. *TR

NHTSA #: 10650691
mediumSUSPENSION,ELECTRICAL SYSTEM,ENGINE
Filed: Oct 2014

1. CHECK ENGINE LIGHT CAME ON 4 SEPT 2014 BROUGHT IT TO DEALERSHIP THEY CLEARED THE CODE AND GAVE ME THE TRUCK BACK BECAUSE THE CODE DID NOT RETURN WHILE IT WAS IN THEIR POSSESSION. 2. THIS SAME ISSURE HAS OCCURED 4 MORE TIMES SINCE THAT DATE AND THE PROBLEM HAS NOT BE RESOLVED, EACH TIME THEY DID SOMETHING DIFFERENT, IE REPLACED A DOSING UNIT, REPLACED THE NOX SENSOR AND NOW AS OF 15 OCT 2014 ARE PREPARING TO REPLACE THE ECM OR BRAINS OF THE TRUCK. THE TRUCK HAS BEEN IN THE MORE THAN IN MY POSSESSION FOR THE SAME EXACT PROBLEM SINCE 5 SEPT 2014. 3. VEHICLE HAS VIBRATION BETWEEN 60 TO 80 MPH, HAS BEEN BACK TO THE DEALERSHIP ON THE DAY I PURCHASED AND ALSO MULTIPLE TIMES AFTER THAT, AND PROBLEM STILL HAS NOT BEEN CORRECTED BY RAM. 3 TIRES HAVE BEEN REPLACED AND NOW THE SERVICE MANAGER SAYS "IT OPERATES AS DESIGNED", ALTHOUGH THE MANAGER ALSO STATES THAT HE FEELS THE WOBBLE/VIBRATION BETWEEN THOSE SPEEDS AS WELL. 4. I HAVE BEGUN THE LEMON LAW PROCESS AND HAVE RECEIVED A CLAIM NUMBER BUT CHRYSLER HAS NOT YET CALLED ME BACK. *TR

NHTSA #: 10648190

Other 2014 Ram 2500 Issues