2012 Ram 2500 Suspension Problems
13 owner-reported suspension complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (13)
When driving at highway speeds over rough road seams or bridge transitions, your truck suddenly shakes violently — a condition called "death wobble" — affecting the steering wheel and entire vehicle. The shaking is severe enough to make it difficult to keep the truck on the road and only stops when you slow down below 30 mph. You've already replaced the stabilizer bar, gotten new tires, and had an alignment done, but the problem persists. The issue likely stems from worn suspension components that may need inspection and replacement by a mechanic.
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TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE TRACK BAR BUSHING FELL APART AND CAUSED EXCESSIVE SHAKING WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE TO THE SIDE OF THE ROAD FOR SEVERAL MINUTES. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 135,000.
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT THE REAR AXLES SEIZED AND THE REAR TIRES SLID WHILE OPERATING THE VEHICLE. THE VEHICLE SLID OFF THE ROAD DUE TO THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE CONTACT WAS A MECHANIC AND DIAGNOSED THAT THE VEHICLE NEEDED A FILL PLUG AND NEW GEAR OIL. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT DID NOT HAVE THE PROPER FILL COVER FOR THE FILL PLUG. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNKNOWN.
AT APPRX.38,000 MI,ON A FREEWAY AT 65 MPH, RAN OVER A SMALL BUMP IN THE ROAD THE TRUCK BEGAN SHAKING VIOLENTLY, AS IF IT WAS GOING TO FLY APART.TOOK FOOT OF THE GAS, HIT THE BRAKES UNTIL SLOWED TO APPROX.. 40 MPH. I'M A SMALL FEMALE IT WAS ALL I COULD DO TO GET THE VEHICLE TO THE OFF RAMP. THIS WAS NOT A NORMAL TIRE OUT OF BALANCE SITUATION.IF SO IT WOULD DO THAT CONSISTENTLY. A FEW WEEKS LATER IT OCCURRED WHILE MY HUSBAND WAS DRIVING IT.HE'S DEFINITION IS LIKE A BUCKING BRONCO. WE PURCHASED AN EXTENDED WARRANTY FROM THE DEALERSHIP LAKE NORMAN CHRYSLER DODGE. TOOK THE TRUCK IN WE THOROUGHLY EXPLAINED TO THE SERVICE WRITER HOW DANGEROUS THIS IS, IT'S A SAFETY ISSUE. HE WROTE IT UP AS A VERY BAD VIBRATION. THEIR FINDINGS WAS A STEERING STABALIZER AND REPLACED IT. MILEAGE WAS 42722. IT DOESN'T DO THIS WITH EVERY BUMP YOU HIT. THIS VEHICLE IS NOT DRIVEN OFTEN. NOW ONLY A FEW HUNDRED MILES LATER IT HAPPENED AGAIN TWICE. BOTH TIMES WHILE TRAVELING ON THE FREEWAY 60 TO 65 MPH. WHEN YOU'RE ON A FREEWAY AND A TRACTOR TRAILER TRUCK IS BEHIND YOU, IT IS LIFE THREATENING TO TAKE YOUR FOOT OFF THE GAS AND HIT THE BRAKES. THE TRUCK IS BACK AT THE DEALERSHIP HAS BEEN THERE FOR 1 1/2 WEEKS. THEY CAN'T FIND ANYTHING WRONG. WE HAVE DISCOVERED THIS IS CALLED THE DEATH WOBBLE AND DODGE HAS HAD THIS PROBLEM FOR YEARS AND HAS NEVER SOLVED THE PROBLEM.THIS HAS BEEN A MAJOR PROBLEM ON THE DODGE RAM 2500 AND JEEP WRANGLERS. NORMALLY IT OCCURS WHEN THE VEHICLE HAS 150,000 MILES ON IT OR BETTER WHEN PARTS HAVE WORN OUT, NOT AT 40,000.IF THE DEALER SAYS THAT ALL THE PARTS AND BUSHINGS ARE GOOD, IF SO, THEN THIS IS A DODGE RAM DESIGN FLAW. THERE ARE REPORTS ALL OVER THE INTERNET OF OTHER OWNERS WHO HAVE THIS SAME PROBLEM AND HOW DANGEROUS IT IS. WE PAID A LOT OF MONEY TO PURCHASE THIS VEHICLE AND NOW CAN'T EVEN DRIVE IT.
THE TRANSFER CASE OF THE TRUCK BROKE SUDDENLY AND SINCE I WAS DRIVING AT 75 MILES, THE ROTATION OF THE METAL PARTS KEEP GOING AND BROKE MAYOR PARTS UNDER THE RUCKS SUCH AS TRANSMITION, SUSPENSION, OIL LINES, DIESEL LINES, AND MUCH AND MUCH MORE EVEN MADE A HOLE UNDER THE CABIN. THE PART UNDER THE TRUCK JUST LOOK LIKE SOMETHING EXPLODED BECAUSE THE DAMAGE IS TOO BIG. EVEN BEYOND REPAIR FOR ME.
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE UNCONTROLLABLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. ON ANOTHER OCCASION, THE VEHICLE SHOOK UNCONTROLLABLY WHICH CAUSED THE CONTACT TO CRASH INTO A DITCH. THE VEHICLE WAS ABLE TO BE DRIVEN AFTER THE CRASH. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 02/10/16*LJ THE CONSUMER WAS INFORMED THE TORSION BAR NEEDED TO BE REPLACED. UPDATED 02/18/16.*JB
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING 80 MPH, AN ABNORMALLY LOUD NOISE WAS HEARD UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE U-JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHEN THE VEHICLE MADE A LEFT TURN, A POPPING NOISE WAS PRESENT NEAR THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (SUSPENSION). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 10,000.
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING 65 MPH, A CRACKING NOISE EMITTED FROM THE DRIVE LINE UNDER THE VEHICLE. THE CONTACT MERGED OVER TO THE SIDE OF THE ROAD AND THE CRACKING NOISE BECAME LOUDER. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN INSPECTED THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER DEALER, WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK A THIRD TIME TO THE DEALER, WHO DIAGNOSED THAT THE DIFFERENTIAL FAILED AND NEEDED TO BE REBUILD. THE REPAIRS WERE PERFORMED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE AT A DEALER FOR A ROUTINE SERVICE, THE TECHNICIAN DIAGNOSED THAT THE BALL JOINTS AND TRACK BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT STATED THAT ONE MONTH LATER, WHILE DRIVING AT 60 MPH, THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AS THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT A BOLT NEEDED TO BE SCREWED ONTO THE TRACK BAR. THE VEHICLE WAS REPAIRED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER WHO STATED THAT THE FRONT END NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000. UPDATED 7/29/15*CN UPDATED 10/2/2017*CN
I LEFT THE TRUCK RUNNING, I WALKED ABOUT 20 FEET AWAY WHILE DOING SOME CLEANING ON MY PROPERTY AND WHEN I TURNED AROUND I SAW WHAT LOOKED LIKE THE GROUND ON FIRE. IT LOOKED LIKE FIRE DRIPPING DOWN FROM UNDERNEATH THE TRUCK AND IN NO TIME THE TRUCK BURNED TO THE GROUND. WHAT DO I NEED TO DO AT THIS POINT? SHOULD I GET AN ATTORNEY? *TR
I BOUGHT A 2012 RAM 2500 CREW CAB 4X4 MADE IN MEXICO 10TH MONTH OF 2011. I BOUGHT THE TRUCK DEC 28TH 2011 NEW. THE TRUCK WAS PULLING TO THE LEFT AND UNDER A LOAD YOU CAN NOT CONTROL THE TRUCK. UNDER A LOAD, IT WANTS TO DART ALL OVER THE ROAD IF YOU HAVE SOMETHING HOOKED TO THE BUMPER. TOOK THE TRUCK TO 3 DODGE DEALERS COMPLAINING ABOUT THIS ABOVE PROBLEM. DODGE SAYS THERE WAS NOT A PROBLEM WITH THIS TRUCK WHATSOEVER. BUT, AFTER HOOKING THE TRAILER TO MY 2009 GMC DIESEL WITH NO PROBLEM AT ALL TOWING I KNEW IT WAS THE DODGE TRUCK THAT I WAS HAVING PROBLEMS WITH. DODGE STILL DIDN'T WANT TO ADMIT THAT THERE WAS A PROBLEM WITH THIS DODGE TRUCK. I TOOK THE DODGE TO A FRAME SHOP. THE FRAME SHOP CALLED ME IN LESS THAN A HOUR REQUESTING THAT I RETURN TO THE SHOP, SO THEY COULD SHOW ME THE PROBLEMS WITH THE FRAME. THE FRAME IS OFF FROM PLUS 5 MM TO MINUS 23 MM OFF CENTER. THE REAR END IS SITTING ABOUT AN INCH CLOSER ON ONE SIDE THAN THE OTHER MAKING THE TRUCK WANT TO TURN LEFT ALL THE TIME. THE BED ON THE TRUCK SITS CROOKED TO THE CAB. DODGE STILL DON'T WANT TO FIX THE TRUCK. I HIRED A LAWYER BUT DODGE HAS NOT REPLIED. I THINK IT IS TIME THAT THE FEDERAL GOVERNMENT STEPPED IN ON THIS MATTER. BECAUSE I HAVE A FACTORY DEFECTIVE VEHICLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ON 12/29/2011 I BOUGHT THE 2012 DODGE RAM 2500 DIESEL 4X4 4 DOOR TRUCK. THE TRUCK WAS BUILT THE 10TH MONTH OF 2011. THE NIGHT THAT I BOUGHT THE ABOVE TRUCK ON MY WAY HOME THE TRUCK STARTED PULLING TO THE LEFT. BEING NIGHT TIME I COULD NOT GET OUT TO CHECK IT. ON JAN. 2, 2012 I RETURNED TO THE DEALER AND STATED THAT THE TRUCK WAS PULLING TO THE LEFT. THEY STATED THAT THE TRUCK HAD BEEN ON THEIR LOT 6 MONTHS AND THAT THE TIRES MORE LIKELY HAD FLAT SPOTS IN THEM FROM SITTING SO LONG AND IT WOULD WORK THEIR WAY OUT IN 500 MILES OR SO. AFTER 500 MILES THE TRUCK WAS STILL PULLING THE LEFT. I TOOK IT THE DODGE DEALERSHIP. THEY SAID NOTHING WAS WRONG. BUT, THEY DID X ROTATE MY TIRES AND SAID IT SHOULD TAKE CARE OF THE PROBLEM. EVERYTIME YOU TOWED WITH THE TRUCK YOU COULD NOT HOLD IT IN THE MIDDLE OF THE ROAD. BF GOODRICH PUT ME ON A NEW SET OF TIRES HOPING TO CORRECT THE PROBLEM. IT DID NOT. I TOOK IT TO 2 MORE DODGE DEALERS AND THEY CHECK THE FRONT END BUT DID NOT CORRECT MY PROBLEM. I HAVE FILED COMPLAINTS WITH DODGE COMPLAINT DEPARTMENT, CASE # 21958388 AND THEY WANTED ME TO TAKE IT TO MORE DODGE FRONT END SHOPS. I REFUSED TO SINCE I HAD TAKEN IT TO 3 ALREADY AND I TOOK IT TO A CERTIFIED FRAME SHOP TO SEE IF THEY COULD FIND OUT WHAT WAS WRONG WITH THE TRUCK. THE FRAME SHOP CALLED ME BACK AND STATED THAT THE FRAME HAD SO MANY DEFECTS THAT IT WAS UNREPAIRABLE AND IF I WOULD COME TO THE SHOP THEY WOULD SHOW ME SOME OF THE PROBLEMS. EVERYTHING THEY SHOWED ME WAS FROM 5 MM TO 25 MM OFF. THE REAR END IS SETTING AT ABOUT A 5 DEGREE ANGLE WHICH MAKES THE WHEEL BASE LONGER ON ONE SIDE THAN THE OTHER. THE TRUCK IS ALWAYS TO MAKE A LEFT HAND TURN ON THE REAR END. THE FRAME SHOP STATED THAT IF DODGE HAD CHECKED THE FRONT END THEY WOULD HAVE FOUND THE PROBLEM. THERE IS NO REPAIRING THIS FRAME. DODGE SHOULD BUY THIS TRUCK BACK BEFORE SOMEONE GETS HURT BADLY OR KILLED. *TR