2011 Kia Sorento Seats Problems
9 owner-reported seats complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (9)
The base of the driver's seat broke. A tube along the bottom of the backseat broke
MIDDLE ROW SEAT LATCHES ARE STUCK AND THE SEATS CANNOT BE MOVED. NO ACCESS TO THE THIRD ROW BECAUSE THE LATCHES ARE STUCK. ALSO, ONE OF THE SEATS IS STUCK IN A RECLINED POSITION, WHICH I BELIEVE IS UNSAFE IN CASE OF AN ACCIDENT. BOTH OF MY YOUNG CHILDREN'S CAR SEATS ARE IN THAT ROW. APPARENTLY, IT IS A COMMON ISSUE WITH THIS MAKE AND MODEL OF VEHICLE. THE LATCHES ARE LOCATED NEXT TO THE HEADRESTS ON BOTH SEATS.
REAR SEAT LATCHES BREAK. 1ST OCCURRENCE APPROX 60K MILES. BROKEN AGAIN APPROX 70K MILES. LATCHES VERY DIFFICULT TO USE. MAY BREAK AND LEAVE SEAT USELESS IN DOWN POSITION. CURRENTLY BROKEN WITH SEAT STUCK IN UPRIGHT POSITION. APPEARS TO BREAK WHILE VEHICLE STATIONARY. KIA SEEMS TO HAVE ISSUES W LATCHES IN GENERAL. AM AWARE WARRANTY EXTENSION FOR DOOR LATCHES (2 OF MINE HAVE BROKEN). THANK YOU!!! *TR
THE SECOND ROW SEATS DO NOT CORRECTLY RELEASE OR LATCH.
THE BACK SEAT ON THE DRIVERS SIDE WILL NOT GO BACK TO THE PROPER UPRIGHT POSITION. I PUT DOWN THE SEAT IN ORDER TO TAKE SOME MATERIALS NEEDED FOR MY JOB, WHEN I TRIED TO RETURN BACK TO THE UPRIGHT POSITION IT ONLY WENT SO FAR, NOW WHEN MY SON IS IN HIS CAR SEAT HE IS LEANING FORWARD AND A SLIGHT ANGLE. IF AN ACCIDENT WERE TO HAPPEN AND I WAS HIT ON THE DRIVERS SIDE AND THE AIRBAG WERE TO DEPLOY IT WOULD LITERALLY HIT MY SON AT SUCH AN ANGLE AS TO POSSIBLY SERIOUSLY INJURE OR KILL HIM. I WENT TO GET IT REPLACED AND BECAUSE I HAD GONE OVER MY MILEAGE BY 1300 MILES THEY STATED THAT IT WOULD COST ME 550.00 TO CORRECT THIS ISSUE. I FEEL THIS IS A SERIOUS SAFETY VIOLATION AND I SHOULD NOT HAVE TO PAY TO GET IT REPAIRED.
WHEN OUT TO MY KIA AND I HIT THE UNLOCK BUTTON. ATTEMPTED TO OPEN THE FRONT PASSENGER DOOR. DIDN'T OPEN, SO I HIT THE UNLOCK AGAIN, STILL WOULDN'T OPEN. SO I WALKED AROUND AND OPENED THE DRIVERS SIDE AND REACHED OVER, THE DOOR OPENED. THIS IS THE FIRST TIME FOR THIS DOOR. BUT I'VE HAD THIS HAPPEN TO ME TO THE REAR DRIVE SIDE DOOR AND HAD TO HAVE THE DOOR HANDLE REPLACED. THE KIA WAS SITTING IN THE DRIVEWAY NOT RUNNING AND THAT DOOR DOESN'T HAVE NEAR AS MUCH USE AS SOME OF THE OTHERS. ALSO THE BACK SEAT ON THE PASSENGER SIDE WON'T GO DOWN. I AM ASSUMING THE CABLE IS BROKE. AGAIN THIS WAS NOT USED MUCH SINCE I GOT THE KIA ALMOST 4 YEARS AGO. I THINK I USED THIS FEATURE 2 TIMES AND IT WOULDN'T WORK AFTER THAT.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT ADJUSTER WAS STUCK PAST THE UPRIGHT POSITION AND FAILED TO ADJUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
THE PASSENGER SIDE RETRACTABLE REAR SEAT BECAME MORE DIFFICULT TO OPERATE SINCE PURCHASING THE VEHICLE NEW. FINALLY IT BECAME STUCK TO THE EXTENT THAT IT COULD NOT BE MOVED IN EITHER DIRECTION. THIS OCCURRED ONE MONTH AFTER THE WARRANTY EXPIRED.
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S SEAT CONTROL COVER WAS FRACTURED. THE SEAT COVER PLASTIC BECAME HOOKED ONTO THE CONTACT'S PANTS AND CAUSED HER TO FALL TO THE GROUND, INJURING HER KNEE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THEY WERE UNABLE TO DETERMINE WHY THE SEAT COVER CONTINUED TO FAIL. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY WERE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.