2023 Jeep Grand Cherokee Lights Problems

I was driving on the interstate when dark (during the evening hours). I had the headlights on via the "auto" position. Without any warning the dashboard lights and headlights shut off. This has happened on two different occasions, [XXX] and [XXX]. After stopping, shutting off the car and restarting the lights resumed working. I have since taken the car to a Jeep dealership for repair. The dealership told me they need support from Chrysler and that I needed to contact Chrysler to set up a case. I did that on 11/21/2024. After making that initial contact Chrysler has been unresponsive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Automatic headlight dimmer not working. Long delay to turn on bright lights. Dangerous lack of visibility.

When headlights are in auto position the automatic high beam does not function. Driver can not override and turn headlights to high or low. Very dangerous. Limits visibility. Increases risk of collis

My vehicle has in cold weather no ability to clear and defrost the interior cabin of the vehicle As described in the recent recall, issued by JEEP, my Vin number was not included as part of This problem is obviously related, and the condition described in your campaign number is an exact match for the condition I experience during the winter months. While driving in Boston in heavy traffic, my vehicle fogged to the point where I couldn’t see where I could pull over or if I could pull over or the vehicle in front of me fogged to the point of visibility and every window I had to put my hazard lights on and stop in the middle of traffic. I reported this to JEEP directly, they attributed it to a design defect? The most recent Recall issued by JEEP left my Vin number out. With respect to the issue with the headlights Activating in auto mode. My vehicle does not have high beam headlights. When the high beams are activated There’s absolutely zero change in lighting conditions and the fog lights stay engaged. Stellaris failed once again to identify all the applicable VIN numbers. What else are they failing to include as there have been four major safety recalls with my make model and year jeep that did not include my Vin number which is disconcerting to say the least. Especially given the most recent airbag recall In the possible lack of activation. In my opinion, they are limiting this recall by guessing what production dates apply and are ignoring the vehicles that were produced immediately after or during the pandemic, which had items such as rear differential swapped out to a mechanical differential because they didn’t have the stock electronic diff in stock at the factory when the vehicle was built. A reasonable and prudent person would assume that major issues such as these would’ve been missed or overlooked when there were parts shortages as result of the pandemic and supply chain issues and not when things returned to “normal”.

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while operating the vehicle with the exterior lighting dial setting in the Auto ON position, the rear taillights failed to illuminate. The contact stated that on several occasions while operating the vehicle, other drivers alerted him that the rear taillights were not illuminated. The contact stated that the failure was only present while the Auto ON light dial setting was activated. The vehicle was taken to the local dealer who was unable to identify the cause of the failure. The manufacturer was not yet contacted. The failure mileage was 200.