2023 Jeep Grand Cherokee Engine Problems

Recall 68C I can’t drive my vehicle while the dealership awaits a replacement battery from manufacturer. I have not been offered any compensation from Jeep.

Local Dealers are unable to resolve the recall on timely basis due lack of parts, lack of loaner or rental cars. Weather, sense of urgency. This is a serious safety recal of potential battery fire and suddenly stop while in motion. Need to do something!

Egine stalled 2 times on the freeway

Vehicle randomly will not shift from first gear to second gear. This has caused very high rpm’s in first gear and I have almost been hit from behind each time. I must put flashers on, pull over, shut engine off and restart to clear the issue! It is Very Dangerous! It has been to the dealership to be fixed, but they have been unable to duplicate the issue

The contact owned a 2023 Jeep Grand Cherokee. The contact stated that while the vehicle was parked under the carport, a loud bang was heard coming from outside. The contact's husband was inside the residence in the back room when the abnormal sound was heard. The contact's husband did not go outside to check the origin of the sound until a second abnormal bang could be heard coming from outside. The contact's husband went to check the sound and noticed that the front section of the residence was on fire. The contact called the emergency number, and the police and fire department were dispatched. The fire destroyed the residence and burned a vehicle that was parked in the backyard. The fire department was able to extinguish the fire. The contact's husband inhaled smoke and was taken to the hospital by ambulance. The contact's cat perished in the fire. A police report and a fire department report were filed. The fire Marshal was called to the residence. The vehicles were consumed by the fire and destroyed. The contact's vehicle was left at the residence since it was not insured. The contact notified the insurance company, and the vehicle parked in the backyard was towed by the insurance company to an unknown location. Per the fire marshal, the origin of the fire was the engine. The manufacturer was not notified of the failure. The contact notified the insurance company. The failure mileage was approximately 27,000.

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving approximately 70 MPH, the vehicle lost automotive power. The contact stated that two unknown messages were displayed on the instrument panel. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the costs. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while his wife was driving 70 MPH, the temperature gauge rose extremely high, with the message “Engine Overheating” displayed on the instrument panel and the vehicle lost motive power. The contact’s wife pulled over and parked the vehicle while awaiting tow truck service. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,722.

Vehicle loses power and warning lights come on “maintenance on the hybrid system”. A little red wrench appears down the lower left corner. It all goes away after about a minute and a half vehicle only loses power for a brief moment.

Report: Jeep Grand Cherokee 2023 table number [XXX]. Vin [XXX] Piston malfunction. **Vehicle:** 2023 Jeep Grand Cherokee Tablet:[XXX]. Vin [XXX] **Date of purchase** February 2023. **Problem:** Piston malfunction That began in September 2023. **Dealer:** Alberic Colón Chrysler, Jeep, Puerto Rico **Event timeline:** 1. September 2023: The malfunction of the piston in the Jeep Grand Cherokee 2023 began. 2. September 4, 2023: He visited the dealership, Alberic Colón, to report the malfunction and request repairs. The dealer did not adequately document the malfunction during this visit. 3. May 1, 2023: A second visit to the dealership was made for the same problem, but the malfunction was not resolved and the problem persisted. 4. **September 2024:** Another visit was made to the dealer, since the piston problem remains unresolved and the dealer has not yet addressed or adequately documented the malfunction. In all previous visits it is documented by the concessionaire that at the time of the test it did not present condition. 5. **Current status (to date):** The problem remains unresolved and we have continued to be without a vehicle every time the unit is taken to the warranty area. The amount of time that the vehicle is in the workshop is indefinite and at no time has we been offered a vehicle similar to a loaner as established by regulations #19 and #21 of the Department of Consumer Affairs (DACO). Despite multiple attempts to solve the problem, the dealer has not repaired the vehicle and the problem continues. This last time we have been without a vehicle for the whole month of September 2024. This represents a chronic anguish for our family, since we depend on our vehicle to be able to work in our accounting business. In addition to all this, this problem with the unit has created an insecurity in us, since at any time it can leave us without service; we have the responsibility to pick up and leave our grandchildr INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine Mounts are faulty / victim of design fault. I have had my engine mounts replaced twice within the first 7,000 miles of ownership (at 3,825 miles and again at 6,583 miles). Per my service advisor this is a common issue with all Grand Cherokee models and he anticipates the need to replace them again.

The vehicle will run extremely rough and not accelerate when needed especially after filling the tank with gasoline. It will almost die in the intersection when you’re trying to get past Traffic. It will not reach Highway speed at times and when you step on the gas the engine makes a strange noise and it slows down. The vehicle is very dangerous in this regard. One time I almost had an accident because of it. I have had the vehicle to the Jeep dealership at least six times for this issue and they cannot confirm that it happens on their own and they cannot fix it. I have video evidence of this problem taking place over many months. Chrysler and jeep will not help me. I am concerned about the welfare of the public if they are driving a similar vehicle.

While stopped at the light with your foot on the brake, the vehicle will accidentally accelerate and almost hit the car in front of you. I looked (my foot was still on the brake). Then, when I try to accelerate, this vehicle fails to get up and go... it's like it's stuck in first or second gear... I avoid the freeway because I'm afraid someone will hit me in the rear end! very dangerous.

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where the ECM was reset; however, while driving the failure recurred and the vehicle stalled. The vehicle was towed to the dealer. The dealer was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was 197.