1999 Jeep Grand Cherokee Latches & Locks Problems
19 owner-reported latches & locks complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (19)
DOOR LOCKS NOT WORKING, INITIAL REAR PASSENGER LOCK MAKING A BUZZING NOISE FOLLOWED BY NOT OPENING. NOW THE FRONT PASSENGER DOOR IS BUZZING AND OPENING INTERMITTENTLY. *TR
PASSENGER REAR DOOR LOCK ACTUATOR AND REAR LATCH LOCK ACTUATOR BROKEN MAKING IT IMPOSSIBLE TO ENTER THE CAR FROM THOSE TWO DOORS. *TR
HAVE BEEN GOING OUT TO UNLOCK JEEP AND WILL NOT UNLOCK. THIS IS NOW HAPPENING EVERY DAY WHERE THE DOOR WILL NOT LOCK OR UNLOCK ON THE DRIVERS SIDE. I HAVE HEARD THAT SEVERAL OTHER PEOPLE WITH THE SAME JEEP HAVE THE SAME PROBLEM. NOW THE DOME LIGHTS WILL NOT GO ON UNTIL I CLOSE THE DOOR AND THEN WILL NOT GO OUT. SO I AM FORCED TO DRIVE WITH THEM ON AND THE DOOR UNLOCKED. I DON'T FEEL VERY SAFE IN THIS ANYMORE. *TR
INSURED DRIVER WAS DRIVING 30 MPH WHEN HOOD FLEW UP AND SMACKED INTO DRIVER'S WINDSHIELD. DRIVER WAS ABLE TO STOP AND AVOID STRIKING ANYTHING. DRIVER WAS INFORMED BY SHOP THAT HOOD LATCH WAS DEFECTIVE. DRIVER HAD DUCT TAPE IN CAR SO SHE TAPED HOOD DOWN AND DROVE HOME. $1703.89 IN RESULTING DAMAGES. *TR
REAR PASSENGER DOOR, LOCK MALFUNCTION. DOOR DOES NOT LOCK WITH AUTO LOCK BUTTON. THIS ALLOWED MY CAR TO BE BROKE INTO. *TR
THE DRIVER DOOR LOCK F&R MAKE A SQUEAKING NOISE WHEN BEING OPERATED KEYLESSLY. THIS IS AN ONGOING PROBLEM WITH 99-00 JEEP GR. CHER. LOCKING IS AN ISSUE AND A SAFETY CONCERN. *TR
DOOR ON THE BACK OF JEEP (99) CLOSES DURING COOL (COLD) WEATHER AND YOU BUMP YOUR HEAD OR OTHER AREAS. THE PISTONS HOLDING THE DOOR OPEN DO NOT (AND HAVE NEVER) WORKED PROPERLY. *TR
DOOR LOCKS(AUTOMATIC)DRIVERS SIDE AND REAR DRIVERS SIDE DOORS HAVE TO LOCKED MANUALLY DEALER SAYS BETWEEN 200 AND 500 TO REPAIR OUT OF EXTENDED WARRANTY I FEEL THIS IS A SAFETY CONCERN AND SHOULD BE RECALLED PLEASE HELP!!!! *TR
1999 JEEP GRAND CHEROKEE LIMITED REAR PASSENGER SIDE DOOR LOCK FAILURE. COULD NOT UNLOCK DOOR. TOOK CAR TO DON DAVIS AUTO GROUP WHO REPLACED THE LOCK FOR $185. *JB
DT: CONSUMER WAS DRIVING ABOUT 45-50 MPH AND THE HOOD POPPED UP. THEY HAD OPENED THE HOOD THE NIGHT BEFORE, THEN THEY SHUT IT, AND MADE SURE BY TRYING TO LIFT THE HOOD. THE CONSUMER DROVE APPROXIMATELY 4 OR 5 MILES WHEN THE HOOD POPPED UP. THE CONSUMER STATED THE NIGHT BEFORE IT TOOK SEVERAL TRIES ATTEMPTS TO CLOSE THE HOOD. IT APPEARED THAT ALL THREE LATCHES FAILED. *AK THE WINDSHIELD WIPERS WERE DAMAGED AND IT OBSTRUCTED THE CONSUMERS VIEW. *SC *JB
WHILE PARKED IN THE DRIVEWAY, AND AFTER BEING DRIVEN FOR AN HOUR, VEHICLE INADVERTENTLY CAUGHT ON FIRE ABOVE THE MANIFOLD. THE FIRE SMOLDERED AND PUT ITSELF OUT. OWNER CONTACTED THE MANUFACTURER, WHO SENT AN ENGINEER TO INVESTIGATE. OWNER WAS ALSO TOLD BY THE MANUFACTURER THAT THERE WAS NOTHING THEY COULD DO, AND ADVISED THE OWNER TO SEEK LEGAL COUNCIL. *AK THE TECHNICIAN REPLACED THE CRUISE CONTROL CABLE, ACCELERATOR CABLE AND HOOD LATCH CABLE. *BF
WHEN ADDING WINDSHIELD WASHER FLUID, THE HOOD CAME BACK DOWN AND HIT ME ON THE HEAD. VERY DANGEROUS SAFETY SITUATION. ACCORDING TO THE DEALER THE HOOD STRUTS NEED TO BE REPLACED. *NM
ONE OF THE TWO REAR LIFTGATE PISTONS WHICH ARE DESIGNED TO HOLD UP THE WEIGHT OF THE LIFTGATE SNAPPED VIOLENTLY WHEN OPENING THE HATCH. THIS PISTON SHOT UP AND WEDGED INSIDE THE CREASE BEWTEEN THE LIFTGATE AND BODY OF THE VEHICLE. BECAUSE IT BECAME WEDGED IN THIS CREASE, THANKFULLY THE LIFTGATE DID NOT FALL HARD THEREFORE DID NOT INJURE ANYONE. THE CAR BODY IS DENTED FROM THE IMPACT. THE PART REPLACEMENT COST APPROXIMATELY $70. JEEP WOULD NOT PAY FOR THE REPLACEMENT PART EVEN THOUGH THEY ADMITTED IT WAS NOT SOMETHING THAT SHOULD FAIL. PISTONS HOLDING UP THE VEHICLE HOOD ALSO ARE FAULTY, AS ARE THE PISTONS THAT HOLD UP THE POP-UP WINDOW GLASS. NONE OF THESE PISTONS CAN RELIABILBLY HOLD THE WEIGHT OF THE ITEMS THEY WERE DESIGNED FOR.*AK
THE WIND GUST FROM AN ONCOMING SEMI CAUSED THE HOOD ON MY 99 JEEP GRAND CHEROKEE TO POP OPEN. THE SECONDARY LATCH HELD THANKFULLY
VEHICLE'S HOOD CAME CRASHING DOWN SUDDENLY AND WITHOUT ANY WARNING ON MY HEAD WHILE I WAS TRYING TO CHECK THE ENGINE OIL LEVEL. DEALER'S REPRESENTATIVE RATHER NON-CHALANT ABOUT IT. COULD CAUSE SERIOUS INJURIES AS HOOD IS HEAVY AND BULKY. I RARELY CHECK THE OIL LEVEL. DEALER'S SERVICE PEOPLE HAVE LIFTED THE HOOD A LOT MORE THAN I HAVE HAD DURING SERVICING. IS A DEFINITE SAFETY HAZARD. TOLD TO USE BROOM HANDLE TO PROP HOOD UP LIKE THE SERVICE TECHS DO AT THE DEALERSHIP. THERE SHOULD BE A FIX AND RECALL OF DEFECTIVE PARTS, ESPECIALLY WHEN DEALER SERVICE PERSONNEL ARE USING BROOM STICKS TO PROP THE HOOD UP TO PREVENT THE SUDDEN DROPPING OF THE HOOD.*AK
I WAS DRIVING ON EXPRESSWAY TO WORK AT 6AM, IN LIGHT TRAFFIC. HOOD SUDDENLY FLEW UP, BLOCKING MY VISION, SLAMMED AGAINST THE ROOF OF THE JEEP AND FOLDED. I SLOWED DOWN AND WAS ABLE TO PULL OF THE ROAD WITHOUT HITTING ANYTHING, OR BEING HIT BY ANY OTHER VEHICLES, IN SPITE OF SEVERELY IMPAIRED VISION! WE HAVE CONTACTED CHRYSLER AND HAD THE VEHICLE REPAIRED AT THE DEALER. USAA (OUR INSURANCE) HAS PAID FOR ALL REPAIRS WITH EXCEPTION OF THE $250 DEDUCTABLE. THE MANUFACTURER IS CLAIMING "NORMAL WEAR AND TEAR". WHAT WOULD THEY BE SAYING IF THERE HAD BEEN A FATALITY, WHICH WOULD HAVE BEEN CERTAIN DURING PEAK TRAFFIC.*AK
HAVING TROUBLE WITH THE DRIVER SIDE LOCKS. *SLC
LATCH ON REAR HATCH DOOR OUT OF ADJUSTMENT, DEALER STRAIGHTENED LOCK ROD AND ADJUSTED LATCH AND RODS.
INTERIOR LIGHTS DONT WORK WITH THE TAILGATE LATCH REPLACED PROBLEM REOCCURRED. *AK