1999 Jeep Grand Cherokee Cruise Control Problems
42 owner-reported cruise control complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (42)
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT ACCELERATED INDEPENDENTLY AND THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED BY AN INDEPENDENT MECHANIC BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000. THE VIN WAS NOT AVAILABLE.
WENT TO BACK CAR OUT OF THE GARAGE, WHEN THE CAR WAS PUT IN REVERSE, IT IMMEDIATELY ACCELERATED ON ITS OWN AND SHOT BACK APPROXIMATELY 60 YARDS, HIT OUR BASKETBALL POLE AND DAMAGED THE DRIVER DOOR AND RT. FRONT QUARTER PANEL. UNABLE TO STOP IT WITH FOOT ON BRAKE!!!! *TR
FIRST INCIDENT ROUGH IDLING,SECOND INCIDENT TRYING TO QUIT ON MY WAY OUT OF TOWN, THIRD INCIDENT ON MY WAY TO WORK. HAD OXYGEN SENSOR REPLACED 2 OR 3 TIMES AND THAT HAS STILL NOT FIXED THE PROBLEM ! COME TO A STOP AT A RED LIGHT AND THE CAR FEELS LIKE IT'S SPUTTERING TO QUIT ,! *TR
I WAS DRIVING HOME FROM THE GYM, AND WHILE I WAS SITTING AT THE LIGHT TO TURN THE TRUCK SPUTTERED. UPON ACCELERATING THROUGH THE LIGHT THE TRUCK STALLS OUT AND RESTARTS ITSELF. THIS HAPPENS ON A DAILY BASIS. *TR
VEHICLE ACCELERATES WHILE BEING DRIVEN. *TR
I WAS LEAVING THE FIRE HALL ONE MORNING AND I PUT MY FOOT ON THE BRAKE AND SHIFTER MY JEEP GRAND CHEROKEE INTO DRIVE AND IT ACCELERATED FORWARD. THANK GOD IT WAS TOO FAR OR IT COULD HAVE BEEN UGLY. IT HAS DONE IT SEVERAL TIMES SINCE THEN. *JB
WHILE IN PARK VEHICLE ENGAGED INTO REVERSE. AS A RESULT, VEHICLE ACCELERATED DOWN A RAMP IN REVERSE AND CRASHED INTO A CEMENT WALL. DRIVER SUSTAINED BRUISES ALL OVER THE LEFT SIDE OF HER BODY. *AK
WHILE BACKING OUT OF A PARKING SPACE CONSUMER SHIFTED THE VEHICLE INTO DRIVE, AND DEPRESSED THE ACCELERATOR PEDAL, AND VEHICLE ACCELERATED AT A HIGHER SPEED. THEN, CONSUMER SHIFTED THE VEHICLE INTO NEUTRAL TO GAIN CONTROL AND STOP. DEALERSHIP SERVICED THE VEHICLE, AND REPLACED THE SOFTWARE PROGRAM.*AK
THE THROTTLE WAS STUCK IN OPEN POSITION. *AK *PH THE CONSUMER WAS UNABLE TO STOP THE VEHICLE OR TURN IT OFF. *TS *JB
WHILE DRIVING UP AN INCLINE AT 25/30 MPH ACCELERATOR PEDAL WENT ALL THE WAY TO THE FLOOR AND VEHICLE ACCELERATED AT A HIGH SPEED. THIS WAS CAUSED BY THE THROTTLE BODY PART STICKING IN OPEN, PER DEALERSHIP.*AK
THE VEHICLES CRUISE CONTROL MOTOR FAILED. *NLM
THE CONSUMER SHIFTED INTO REVERSE, AND VEHICLE TOOK OFF UNCONTROLLABLY IN REVERSE. *DT *JB
DRIVER HAD THEIR FOOT ON THE BRAKE PEDAL, AND THE VEHICLE ACCELERATED. THIS CAUSED AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. TS
THE CONSUMER STARTED THE VEHICLE FROM THE PARK POSITION AND PLACED IN REVERSE, WITH FOOT ON THE BRAKE PEDAL, THE VEHICLE HAD TAKEN OFF OUT OF CONTROL, HITTING OTHER VEHICLES. THE DEALER COULD NOT FIND A PROBLEM. SCC
WHILE APPLYING BRAKES TO STOP VEHICLE SHOT FORWARD OUT OF CONTROL UNTIL TURNED OFF KEY--DRIVER SUFFERED SEVERE TRAUMA TO NERVES---OUT OF CONTROL WHEN IN PARK
VEHICLE IS SUBJECT TO ERRATIC ACCELERATION WITH NO WARNING. TIRES SQUEAL AFTER A DELAYED REACTION WHEN SHIFTED INTO GEAR, LUNGING HARD. PLEASE DESCRIBE DETAILS.*AK
AN INTERMITTENT PROBLEM WITH ENGINE SURGING AND CAUSING SUDDEN ACCELERATION. VEHICLE BEEN TO THE DEALER ON THREE OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
THERE IS A RANDOM FEELING DURING ACCELERATION AND STAND-STILL OF WHICH FEELS LIKE A DOWN-SHIFTING BENEATH THE SUV. I HAVE HAD IT LOOKED AT BY SEVERAL DIFFERENT DEALERS AND THEY ALL JUST GIVE ME THE 'RUN-AROUND'. I THINK THERE IS SOMETHING WORKNG AND NO ONE WANTS TO FIX IT BECAUSE IT MIGHT PROVE COSTLY.*AK
WHILE IN MOTION GOING UP HILL, THE CRUISE CONTROL WILL DISENGAGE ITSELF. *JG
I PULLED OUT OF A GAS STATION ONTO A MAJOR BUSY STREET AND ACCELERATED THE CAR AND PASSED A MAJOR BUSY INTERSECTION. AS I ACCELERATED THE VEHICLE, I HEARD A LOUD BOOM COMING FROM THE FRONT OF THE CAR AND WAS STARTLED BY THE LOUD BOOM. AS I PASSED THE INTERSECTION I NOTICED THAT ALL OF A SUDDEN I HAVE NO CONTROL OF THE STEERING WHEEL WHATSOEVER(IT LOCKED UP). I TRIED TO PULL OVER TO THE RIGHT PASSING SOME PARKED VEHICLES ON THE STREET & THERE WERE A LOT OF VEHICLES BEHIND ME. I MANAGED TO MOVE THE CAR TO THE RIGHT, WITH MY FOOT ON THE BRAKE, WITHOUT HITTING A PARKED CAR IN FRONT OF ME. MY FRONT RIGHT TIRE OF THE CAR CRASHED INTO THE CURB AND STOPPED. THE CAR WAS PARKED AT AN ANGLE NOT PARALLEL TO THE CURB AND I WAS AFRAID THAT SOME OTHER CAR MIGHT HIT ME FROM BEHIND BECAUSE OF THE WAY MY CAR WAS STOPPED. I WAS SHAKEN UP A LOT AND WHEN FINALLY GOT OUT OF THE CAR I SAW FLUIDS LEAKING OUT FROM THE FRONT OF MY CAR ONTO THE STREET. A COUPLE OF PEOPLE CAME OUT OF A BUSINESS STOREFRONT AND SAW THE FLUIDS LEAKING OUT FAST ONTO THE STREET.ONE GUY SAID THAT WAS OIL LEAKING AND COULD NOT SEE ANYTHING ELSE. IT WAS ALREADY DARK (AROUND 5 P.M. PST).I CALLED MY HUSBAND AND BOTH MY HUSBAND & MY BROTHER CAME TO THE LOCATION TO SEE WHAT WAS WRONG AND BOTH COULDN'T FIGURE OUT WHY OIL WAS LEAKING. THE CAR COULD NOT START AND A TOW TRUCK WAS CALLED AND TOWED THE CAR TO A JEEP DEALER (WHERE WE NORMALLY HAVE THE CAR SERVICED) IN ALHAMBRA.THE FOLLOWING DAY THE JEEP DEALER'S MECHANICS EXAMINED THE VEHICLE AND THEY SAID THE WHOLE ENGINE WAS TAKEN OUT AND THAT APPARENTLY THERE'S A HOLE AT THE BOTTOM OF THE ENGINE BLOCK. THREE DAYS LATER MY COUSIN (ALSO A MECHANIC) WAS ABLE TO LOOK AT THE ENGINE AND SAID THAT THE CONNECTING ROD INSIDE THE ENGINE BROKE AND THUS MADE A HOLE ON THE SIDE OF THE ENGINE. WE ALSO HAVE THE CAR SERVICE AT A JEEP DEALER WITH OIL CHANGE EVERY 3,000 MILES AND DO ALL THE MFG RECOMMENDATION. IN FEB. '01 WE HAD THE CAR SERVICED FOR THE 20,000 MAINTAINENCE SERVICE.*AK
WHILE AT A STOP APPLIED BRAKES, CONSUMER HEARD A GRINDING NOISE. THEN, VEHICLE SUDDENLY SURGED FORWARD. CONSUMER KEPT FOOT ON BRAKE, BUT COULD NOT STOP VEHICLE. HE HAD TO SHUT OFF ENGINE. VEHICLE AT DEALER AT THIS TIME. *AK DEALER STATES THAT THERE ARE NO PROBLEMS WITH THE VEHICLE. *SLC
WHILE DRIVING 35 MPH VEHICLE SUDDENLY ACCELERATED, CONSUMER APPLIED BRAKES, BUT THIS DID NOT STOP VEHICLE. CONSUMER KEPT PUSHING BRAKE PEDAL TO FLOOR, AND AFTER A FEW SECONDS, VEHICLE SLOWED DOWN. MILEAGE WAS 3000. THIS HAPPENED AGAIN ON 4 AUG 2001 WHILE DRIVING ABOUT 5 MPH IN A PARKING GARAGE, VEHICLE ACCELERATED WHILE IN REVERSE. APPLIED BRAKES, BUT THERE WAS NO BRAKING ACTION. VEHICLE CAME TO A STOP WHEN IT HIT ANOTHER VEHICLE. DAMAGE TO JEEP WAS $5700.00, DAMAGE TO OTHER VEHICLE UNKNOWN AT THIS TIME. BOTH TIMES, NO INJURIES.*AK *SLC
WHILE DRIVING VEHICLE WILL REV UP AND ACCELERATE SUDDENLY. DEALER HAS INSPECTED VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
VEHICLE LURCHES FORWARD ONE GEAR TO NEXT. VEHICLE DOES NOT ENGAGE IN GEAR PROPERLY. WHEN IN REVERSE VEHICLE WOULD DELAY, AND THEN IT WILL JUMP BACK. WHILE DRIVING ON THE HIGHWAY ALL POWER WILL GO OUT WITHOUT WARNING. *AK *SLC
EXITING INTERSTATE, APPROACHING STOP SIGN, ENGINE RPMS DID NOT DECREASE AFTER RELEASE OF FOOT-FEED. . HAD TO "STAND" ON BRAKE TO KEEP FROM GOING THROUGH INTERSECTION. SHIFTED INTO NEUTRAL, THEN INTO PARK. RPMS THEN RETURNED TO NORMAL IDLE SPEED FOR A STOPPED VEHICLE.*AK
ON BOTH FAILURES THE JEEP WAS IN PARK, WITH THE BRAKE ON AND THE ENGINE IDLING. THE CAR LITERALLY TOOK OFF IN REVERSE AND BOTH TIMES WAS ONLY STOPPED BY FENCES. BOTH TIMES THE VEHICLE WAS ON FLAT GROUND. I REPORTED THE FIRST INCIDENCE TO THE DEALER AND THEY SAID THAT IF I COULDN'T PROVE IT, THEY WEREN'T RESPONSIBLE AND THEREFORE I WOULD HAVE TO PAY FOR THE DAMAGE. I DID NOT REPORT THE SECOND INCIDENCE, BUT I HAVE ALSO NOT FIXED THE DAMAGE. I AM TERRIFIED TO DRIVE THE VEHICLE. SCC ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****747979
SUDDEN ACCELERATION WHEN APPLYING BRAKES, INTERMITTENTLY. DEALER NOTIFIED, AND MADE SOME REPAIRS, BUT PROBLEM STILL REOCCURRING. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER *AK
WHEN SLOWING DOWN AT A RED LIGHT WITH FOOT APPLIED TO BRAKE PEDAL VEHICLE SUDDENLY ACCELERATED, CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBELM. *AK
THE CAR WAS IN NEUTRAL:THE AIR CONDITIONER WAS ON: MY FOOT WAS ON THE BRAKE. WITH MY FOOT ON THE BRAKE, THE CAR WAS PLACED INTO DRIVE. THE WHEELS SPUN AND LEFT RUBBER TRACKS AS LONG AS 24" ON THE PAVMENT ALTHOUGH MY FOOT WAS NOT ON THE ACCELERATOR. WITH THE CAR CAREENING FORWARD, I DEPRESSED THE BRAKE PEDAL WITH AS MUCH FORCE AS POSSIBLE, BUT THE CAR DID NOT RESPOND AND CONTINUED FORWARD.THE VEHICLE STOPPED ONLY WHEN IT WENT THROUGH THE WALL OF MY GARAGE.THE AIR BAG DID NOT DEPLOY. MY FOOT WAS NEVER ON THE ACCELERATOR. AS SOON AS THE CAR STOPPED, I CHECKED THE LOCATION OF MY FEET AND I CONFIRMED THAT THE ACCELERATOR WAS NOT BEING DEPRESSED. I HAD THE POLICE COME AND PREPARE AN ACIDENT REPORT WHICH RECORDED THE ACCELERATION MARKS THAT REMAINED ON MY DRIVEWAY AS A RESULT OF THE SUDDEN AND HIGH ACCELERATION WHICH WAS INCURRED. *AK
WHILE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING VEHICLE RACED TO 3000 RPMS. CAUSE UNKNOWN. *AK.ET.
WHILE SWITCHING THE VEHICLE FROM NEUTRAL TO DRIVE OWNER PUT FOOT ON GAS PEDAL AND THE VEHICLE TOOK OFF. OWNER APPLIED BRAKES AND VEHICLE KEPT GOING UNTIL STOPPING ON ITS OWN WILL. ENGINE STILL REVVED WHILE BEING STOPPED WITH THE BRAKES. DEALER SAID THERE WAS NO PROBLEM. *AK
THE VEHICLE HAS MANY DEFECTS WHICH HAVE BEEN NOTED BY MANY OWNERS ; THE CAR STALLS OR THE RPMS FLUCTUATE WILDLY WHEN STOPPED AND IDLING. THERE IS ALSO A LUNGE OR JOLT ONCE THE VEHICLE COMES TO STOP. *AK
WHILE APPLYING BRAKES VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL, RESULTING IN A COLLISION. DEALER HAS INSPECTED AND REPAIRED VEHICLE. *AK
WHILE ATTEMPTING TO FILL GAS TANK, GAS FREQUENTLY SPILLS OUT WHEN TANK IS FULL WITHOUT KICKING OFF AUTO-SHUTOFF FEATURE OF NOZZLE. ON ONE OCCASSION, WITH THE TANK NEARLY EMPTY AND THE NOZZLE PROPERLY INSERTED INTO TANK, GASOLINE IMMEDIATELY FLOWED OUT OF TANK AND ONTO GROUND WHEN PUMPING BEGAN. AGAIN WITHOUT SHUTTING OFF AUTO-SHUTOFF FEATURE OF NOZZLE. ON NUMEROUS OTHER OCCASIONS, WHEN INSERTING NOZZLE INTO TANK, BEFORE BEGINNING TO PUMP, GASOLINE FROM THE TANK WOULD SPEW OUT WHEN NOZZLE WAS INSERTED. IN ALL OCCASIONS, I WAS SPRAYED WITH GASOLINE.
EXITTING CARWASH, ATTENDENT PLACED VEHICLE IN DRIVE. IT THEN SUDDENLY ACCELERATED WITHOUT FOOT ON ACCELERATOR UNTIL SHUTOFF WITH KEY. VEHICLE TRAVELLED ~40 FEET. NO COLLISION AND ONE OTHER ATTENDENT WAS DRAGGED ~10 FEET, NO INJURY
VEHICLE LUNGES FORWARD SLIGHTLY WHEN STOPPED AT A STOP-LIGHT OR WHEN VEHICLE IS IN GEAR BUT NOT IN MOTION WHEN BRAKE PEDAL IS DEPRESSED.
WHEN TAKING OFF FROM A COMPLETE STOP, ACCELERATOR LOCKED UP, CAUSING THE VEHICLE TO ACCELERATE TO A HIGH RATE OF SPEED. AFTER COLLIDING WITH A COUPLE OF VEHICLES AND A FIRE HYDRANT, VEHICLE SLOWED DOWN. AFTER APPLYING THE PARKING BRAKE, VEHICLE CAME TO A STOP. THE MANUFACTURER HAS BEEN NOTIFED ABOUT THE PROBLEM. REPORT GIVEN BY LIZA DELCAMPO AT STATE FARM INSURANCE. TSB# 18-40-98 *AK
WHILE SLOWING DOWN TO STOP AT A RED LIGHT, THE VEHICLE DOWNSHIFTED (AUTO) PROPERLY. AT APPROX. 15 - 20 MPH WHILE THE BRAKE WAS DEPRESSED THE ENGINE REVVED UP AS IF TO TAKE OFF. I SHIFTED TO NEUTRAL AND THE TACHOMETER ALMOST RED LINED. (SIMILAR TO THE AUDI 5000 PROBLEM EARLY 80'S.) THE SECOND TIME THIS HAPPENED WAS AFTER MAKING A U-TURN ON A DEAD-END STREET AND PROCEEDING TO STOP AT A STOP SIGN. BOTH FEET WERE ON THE BRAKE PEDAL. THE VEHICLE HAS BEEN TOWED BACK TO THE DEALER ON 07/06 WITH 116 MILES ON THE ODOMETER. OUTCOME STILL PENDING.
4 ATTEMPTS HAVE BEEN MADE TO FIX THIS PROBLEM. WHEN ENGINE CHECK LIGHT COMES ON, GAS MILEAGE DROPS SEVERELY AND ENGINE RIDES ROUGH. VEHICLE HAS BEEN OUT OF SERVICE 29 DAYS AND PROBLEM STILL PERSISTS. *AK
4 ATTEMPTS HAVE BEEN MADE TO FIX THIS PROBLEM. WHEN CHECK ENGINE LIGHT COMES ON, GAS MILEAGE DROPS SEVERELY AND ENGINE RIDES ROUGH. VEHICLE HAS BEEN OUT OF SERVICE 29 DAYS AND PROBLEM STILL PERSISTS. *AK
WHEN SPEED CONTROL IS ENGAGED, AT ANY SPEED, THROTLE SURGES AHEAD 2-7 MPH. VERY DANGEROUS IN TRAFFIC! CHRYSLER SHOP MANUAL CONFIRMS THIS PROBLEM ON ALL JEEPS. CHRYSLER REFUSES TO FIX PROBLEM.
AS MY HUSBAND SHIFTED FROM PARK TO REVERSE, OUR NEW JEEP LURCHED OR ACCELERATED SO QUICKLY THAT THE TIRES SQUEALED AND SMOKED. WE AREN'T SURE IF IT "JUMPED" OUT OF PARK OR IF AS IT WENT INTO REVERSE IT WAS ACCELERATED OR FLOORED. I WAS THROWN FROM THE VEHICLE, SEVERE CONCUSSION, DISLOCATED JAW, ETC... MANUFACTURER AND DEALER HAVE INSPECTED AND FIND THE VEHICLE "MECHANICALLY SOUND". WE ARE AFRAID TO DRIVE IT EVER AGAIN.