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2022 Jeep Compass Lights Problems

28 owner-reported lights complaints from NHTSA data

28
Complaints
Feb 2023Dec 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (28)

mediumEXTERIOR LIGHTING
Filed: Nov 2024

All Vehicles with Daytime Running Lights (DRLs) that are configured in a manner to illuminate the primary low beam or high beam headlamps, or a significant output of an LED source are a danger to other vehicles at night if they are too bright. Vehicles with the above characteristics put drivers at risk as the operator of that vehicle assumes they have their lights on due to the amount of light they can see, but the taillights are not illuminated in any fashion. There are no active or passive warnings to the operators that they have no lights on. They assume that because they can see, others can see them but that is not the case in most instances. The drivers themselves, in newer cars at least with digital information displays, are often seen with brightly illuminated dashboards hindering their own visibility because the car believes it is daylight, and has all internal brightness settings to max to ensure visibility. The easiest proposal for remediation is a mass recall and software update by the manufacturers to these vehicles where the DRL function is replaced by using a low output light on all directions, similar to parking lights (where the brake lights are in a dim setting similar to being on, and the front turn signals are in a dim setting) thus increasing daytime visibility still, while also having rear-facing safety for themselves and other drivers. This is of course, not limited to the 2022 Jeep Compass, but all brands, and a large percentage of vehicles form the last decade. More and more drivers are not familiar with their vehicles, and as automated settings for headlamp control advances, drivers are no longer familiar with the standardized symbols indicated the difference between parking lights, low beams, and fog lamps. See attached photos for 3 examples from three different manufacturers. I see several daily on my way to work in Boston, and numerous drivers flashing their highbeams at the unilluminated vehicle, in an attempt to alert them.

NHTSA #: 11623051
mediumEXTERIOR LIGHTING
Filed: Oct 2024

The digital dashboard lights automatically dim instead of brighten at night so I'm unable to see the speedometer and other instrumentation on the dashboard. I had my vehicle serviced during a recall for this and it fixed it but the problem has reoccurred. This is extremely dangerous because I cannot see the dashboard at night.

NHTSA #: 11620022
mediumEXTERIOR LIGHTING
Filed: Nov 2023

THE AUTO DIM FEATURE DOES NOT WORK, THE DISPLAY AND DASH LIGHTS STAY BRIGHT EVEN AT NIGHT WHEN ITS SET TO AUTO MODE. MAKING IT VERY DESTRACTING AND BLINDING AT NIGHT. A RECALL UPDATE HAS BEEN PERFORMED ON 11/17 BUT IT DID NOT FIX THE ISSUE.

NHTSA #: 11556058
mediumEXTERIOR LIGHTING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Filed: Sep 2023

Since the last over-the -air (OTA) software update, numerous systems have malfunctioned and then fixed themselves. The exception is the dashboard lighting problem to be addressed by NHTSA Recall # 23V-576, FCA Recall # 88A which also started with the latest update, is continuous, not intermittent. I feel the most serious malfunction is when a turn signal will not turn off, irregardless of manual control/lever use. Overall, my main question / complaint is since all these problems were installed by the OTA update, why can't the fixes also be installed OTA instead of having going to the dealership? Thank you.

NHTSA #: 11544894
mediumEXTERIOR LIGHTING
Filed: Aug 2023

Dear Representative, my 2022 Jeep compass has a recall related to the brightness level of display. According to manufacturer's claim, the brightness on the instrument panel center cluster needs to be adjustable to provide at least two levels of brightness. Based on this problem, safety risk is defined as "An IPC display that is not visible to the driver may result in the driver's attention being distracted from the driving task while trying to locate a desired display, which can cause a vehicle crash without prior warning." in your website. It seems the safety risk is related to the low brightness level of the display. When it comes to my car, the brightness is not adjustable. It stays in the highest brightness level. Since the brightness level is at the highest level, it does not cause any safety risk. Please check the pictures I uploaded in this claim. Intentionally, I took these photos during a sunny day which will allow you to see how clear and visible the display due to high brightness level is in one of the extreme condition (i.e., in a sunny day). Even the brightness level is adjustable, there is no higher level than what the display has now. May I request you to remove the recall on my car? Thank you

NHTSA #: 11541363
mediumEXTERIOR LIGHTING
Filed: Aug 2023

After approximately 16 months of proper operation, the instrument cluster in the dash would no longer dim after dark. The vehicle has an "auto-dim" feature that reduces dash illumination from "full on" daytime illumination to an appropriate level for nighttime driving. With this lighting malfunction, the instrument cluster is extremely bright after dark and compromises the driver's night vision resulting in glare and with extended exposure, mental fatigue. In order to safely operate the vehicle after dark, one must prop a piece of paper or similar mask over the instrument cluster, obscuring view of the speedometer and other dash warning lights. This lighting malfunction is well covered on numerous Jeep owner blogs and message boards. I have had the vehicle inspected by the dealer where it was purchased and the diagnosis was the same as reported by many other owners: "There is no known cause and thereby, NO KNOWN FIX". There problem is acknowledged by FCS in their internal STAR CASE #S2208000157.

NHTSA #: 11539791
mediumEXTERIOR LIGHTING,UNKNOWN OR OTHER
Filed: Aug 2023

3 weeks after I got my 2022 Jeep compass, I noticed I couldn’t see how fast I was going, if I need gas, or anything on the cluster steering panel (the part that tells you how much gas you have, and how fast you’re going) it’s been taken to Jeep 3 times, I’ve contacted Jeep themselves (corporate) I’ve been told my VIN has no recall but the dealership indicates I’m having the ambient sensor issue (but only 90 cars have recall on it) Basically the cluster light display is very dim in the day light. This is a hazard and unsafe due to the fact that I can’t see how fast I’m going, I can’t see when I need gas. I’ve been told the parts can’t be ordered until my car is on the recall list. It’s getting frustrating to have a brand new car with this not working, and it’s very unsafe. I could run out of gas and not even know, I could get a speeding ticket or in an accident. It’s not fair.

NHTSA #: 11539250
mediumEXTERIOR LIGHTING,FORWARD COLLISION AVOIDANCE
Filed: Aug 2023

While driving, my dash went out completely. I can’t see how fast I’m going, or any information concerning my car.

NHTSA #: 11537418
mediumEXTERIOR LIGHTING
Filed: Aug 2023

The interior displays, instrument panel, and touch screen are stuck in bright day mode. The dimmer switch in the dash will not respond or change the brightness but still turns the overhead lights on and off. At night this causes blinding conditions and a glare on the windows decreasing visibility. The issue is to be investigated by the dealer, there was a wait to get it checked. There are no warning lights and the vehicle may be inspected at any time.

NHTSA #: 11536364
mediumEXTERIOR LIGHTING,ELECTRICAL SYSTEM
Filed: Aug 2023

The contact owns a 2022 Jeep Compass. The contact stated that while the vehicle was parked, the instrument panel was faulty and the contact was unable to see the fuel gauge, tire pressure monitoring system, battery, or temperature gauge. Additionally, the low-beam headlight was abnormally bright. The dealer diagnosed the vehicle and determined that the instrument cluster was faulty; however, the contact was informed that a repair was unavailable. The manufacturer was made aware of the failure and declined to buy back the vehicle. The failure mileage was approximately 5,000.

NHTSA #: 11536059
mediumEXTERIOR LIGHTING
Filed: Aug 2023

Infotainment system and dashboard lighting is stuck on the brightest setting and not able to be turned down. Seems to be a software glitch or something. Driving at night is more difficult as blinded by the bright displays.

NHTSA #: 11536144
mediumEXTERIOR LIGHTING
Filed: Jul 2023

Every morning the instrument panel and the radio/navigation screen are very dark. All of a sudden it will turn on. Sometimes a mile down the road and sometimes 5 miles down the road. Sometimes it never turns on. If I need to use the gps/navigation directions this is a big issue as I cannot see the screen. I cannot see the gas guage or instrument warnings. I cannot see the spedometer.

NHTSA #: 11535010
mediumEXTERIOR LIGHTING
Filed: Jul 2023

During night driving, the instrument cluster does not dim, staying bright and I am unable to manually lower the brightness, this produces a glare around the car which makes it extremely difficult to drive at night, I have also had instances where the instrument cluster dims during the day for a brief period of time where I can hardly read my current speed, then it returns to being bright after a few moments. I have not taken the car into Jeep for service yet but have an appointment scheduled.

NHTSA #: 11535027
mediumEXTERIOR LIGHTING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Filed: Jul 2023

Greetings, There is day time dash dimming issues, and unable to adjust manually. Anti collision feature randomly turns off while driving. Auto on and off feature for fuel economy has not worked in 14 months. Finally, a hard gear jerking event occurs when traveling at slow speed that feels like being rear ended by another vehicle. Not feeling safe with this Jeep. Dealer had the vehicle for week to tell me these are known issues with no remedy available. Please help!

NHTSA #: 11533627
mediumEXTERIOR LIGHTING
Filed: Jul 2023

Dashboard screen behind steering wheel and middle dashboard mounted screen are not adjusting for brightness during the day. The only things you can read during the day are the large velocity number in the center on the driver side screen and the blue line for route directions on the middle screen.. At night or very dim driving conditions the screens are bright enough to read, but in full sun it is all but viewless. I've read that there have been some recalls (90 vehicles) that were manufactured in summer 2022, but my VIN is not on that list.

NHTSA #: 11532442
mediumEXTERIOR LIGHTING
Filed: Jul 2023

The cluster digital display on the 2022 Jeep Compass appears dim in full sunlight and during the day when there is “minimum backlighting.” The car has been to the dealer multiple times and has been reported to the manufacturer. I’m being told there is no fix at this and the engineers are working on it. I was told I would be notified with an “update” when it becomes available. I’ve experienced this issue for over a year. Not being able to see the instrument panel in the daylight is a safety issue.

NHTSA #: 11531057
mediumEXTERIOR LIGHTING
Filed: Jul 2023

Instrumental cluster display does not display during daylight hours. Gas gauge and speed gauges are not visible due to faulty illumination. Inability to view during operation diverts is a safety hazard. I have taken the vehicle to Dodge service centers twice but they are unable to fix or repair this issue stating that they have not been told of this problem by Dodge/Chrysler.

NHTSA #: 11530167
mediumEXTERIOR LIGHTING
Filed: Jun 2023

The backlight for the center cluster display is failing to properly illuminate during daylight. This causes it to be hard/impossible to see during day time hours. There is currently a recall for the 2022 Jeep Compass having the same issue, however mime does not fall under the recall. I would advice looking further into the recall, because it appears more vehicles are affected than stated.

NHTSA #: 11529352
mediumEXTERIOR LIGHTING
Filed: May 2023

Dash cluster lights do not illuminate in daytime,not visible in daytime driving conditions,also gps screen same problem.it is a dangerous distraction.went to dealer and they said Chrysler is aware of problem ,but there is no fix at this time.

NHTSA #: 11524643
mediumEXTERIOR LIGHTING
Filed: May 2023

I have insufficient backlighting of the instrument panel center cluster display. making it unreadable during daylight driving. I see there was a recall on this but dose not come up for my compass. With not knowing speed can be unsafe driving. I talked to dealer about this and They know of this issues and said they know of 3 more from that deal with same issues.

NHTSA #: 11521192
mediumEXTERIOR LIGHTING
Filed: May 2023

I found online there is a recall for 90 cars that have a lighting issue with the display making it hard to see the dash during the day and/or in the sunlight. My car has this issue but no recall issued on it. It's a driving hazard, especially when sunny, because you can't read how fast you are going. It's an accident waiting to happen when someone is too focused on trying to see to avoid a speeding ticket instead of focusing on the roadway.

NHTSA #: 11520971
mediumEXTERIOR LIGHTING
Filed: Apr 2023

Screen stuck in night mode & I have bad eyes & need sunglasses during the day. Therefore I cannot see my speed or gauges at all during the day. Already have a speeding ticket because of it

NHTSA #: 11515328
mediumEXTERIOR LIGHTING
Filed: Mar 2023

Dash lights will not dim and will not respond to dimmer switch. This causes a dangerous glare when driving at night and causes visibility problems. I am unable to drive my car at all in the dark

NHTSA #: 11514169
mediumEXTERIOR LIGHTING
Filed: Mar 2023

My dash and radio can’t decipher when it’s night or day. Screen is dark during the day and I can’t see how fast I’m going or where I’m going. It was working fine for about three weeks into me having the car. Now it doesn’t work I just purchase this car. Problem has been confirmed by a dealer. The problem happened on February 25, 2023.

NHTSA #: 11513429
mediumEXTERIOR LIGHTING
Filed: Feb 2023

The instrument cluster AND the display screen cannot be dimmed either manually or automatically. They are both in full brightness mode at all times. This creates a driving hazard at night because the lights are so bright that I cannot see other cars, the road or road signs as clearly as I should. I took my car to a jeep dealership and they told me it's a known issue but jeep currently has no fix for it. The dealership provided me with their internal publication regarding internal lights that are too dim but this is the opposite problem than what I have. I told this to the service tech but he did not provide a response. I have attached the document

NHTSA #: 11509049
mediumEXTERIOR LIGHTING
Filed: Feb 2023

Unable to dim dash lights/touch panel or rear view mirror for safe night driving. Began about 6 weeks ago. Jeep has known about this for months as it is reported on the Jeep Compass forum going back prior to Aug 2022. The touch panel can be turned off with a button, but due to the “software glitch” the manual dash dimmer knob will not function and vehicle is unable to recognize its night. I now drive with an envelope covering my instrument panel with only the speedometer visible due to the brightness after almost going off the road last week when I could not see a deer in front of me until the last minute due to the excessive brightness and glare. Other consumers have suggested unhooking batteries and hard resets, but also report problem returns. Dealers report being unable to fix issue with changing components and more vehicles being brought in weekly for same issue. Vehicles should be recalled and a manual dimmer switch installed that functions independently of the light sensor before people start getting killed, if accidents have not already occurred due to this. I contacted Jeep last week and was told a dealer would get back to me- nothing.

NHTSA #: 11506524
mediumEXTERIOR LIGHTING
Filed: Feb 2023

The cluster panel dimmer toggle for my 2022 Jeep Compass does not work correctly anymore. It stays very bright even at night and I cannot adjust it darker. I took it to my local Jeep dealership for service and they said it's a software problem and they cannot fix it until Jeep recalls it and fixes it themselves. The instrument panel is so bright that I cannot drive my car at night because it causes night blindness and I cannot see traffic. The toggle switch worked correctly for the first 6 months of having my SUV, but then one day it did not and now it cannot be fixed.

NHTSA #: 11505220
mediumINTERIOR LIGHTING,ELECTRICAL SYSTEM
Filed: Dec 2022

The contact owns a 2022 Jeep Compass. The contact stated that the instrument panel was not visible when the headlights were in the dim setting. The contact took the vehicle to a dealer where they confirmed the failure but informed him there were no the parts available to repair the vehicle. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 12,000.

NHTSA #: 11497297

Other 2022 Jeep Compass Issues