MyCarTSB

2011 Jeep Compass Other Problems

18 owner-reported other complaints from NHTSA data

18
Complaints
Jan 2020Nov 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (18)

criticalUNKNOWN OR OTHER
Filed: Nov 2022

Your Jeep's rear crossmember is broken and the front crossmember has corroded holes in it, which your mechanic says affects the vehicle's structural integrity and could cause the wheel assembly to break free, leading to loss of control. Jeep issued a service bulletin in March 2017 requiring inspection and replacement of these parts if needed, but you were never notified and didn't receive an inspection when the vehicle was at the dealership in September 2017. Your warranty claim was denied because 10 years have passed, and both your mechanic and you consider the vehicle unsafe to drive. Repair will likely involve complete replacement of the front and rear crossmembers to restore structural integrity.

NHTSA #: 11494816
highUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Jun 2024

While driving your vehicle, the engine revolutions increase unexpectedly while the speed decreases, which could cause an accident. This suggests an issue with how the engine is managing fuel or power delivery during acceleration.

NHTSA #: 11593776
mediumUNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Filed: Jun 2022

After 4 years of driving my 2011 Jeep Compass and hitting 95,000 miles on it, I noticed that there were problems with filling up my tank and my car stalling. If I don't stop the gas pump myself, a few seconds after pulling out of the gas station my car would stall and idle until my engine would just shut off and my wheel and break would lock. This happened while entering a highway, going into a busy intersection, and trying to get out of large mall space. In all of these settings, I was inches away from a car crash. I have brought this up to multiple mechanics who have never heard of this problem and weren't sure what to do. After doing my own research I realized that this is a common Chrysler/Jeep issue with models made between 2005-2015 models. There are no warning lamps, messages, or any signals that my car is going to stall and idle. I could not imagine a larger safety risk to myself, my passengers, and all of the drivers around me. Last week after filling up my tank and intentionally not filling it up all the way, I thought I was safe to drive home but I was wrong. As I was crossing the intersection five-way traffic, my car began to stall as a semi-truck was heading right into me. Thankfully, I shut my engine off and quickly turned it back on to move out of the middle of the road.

NHTSA #: 11468806
mediumUNKNOWN OR OTHER
Filed: May 2022

The contact owns a 2011 Jeep Compass. The contact requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

NHTSA #: 11466396
mediumUNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Filed: Jul 2021

The crossmember- engine cradle that hold the engine in place. I heard a noise and took it to my mechanic he took pictures of the crossmember showing that it is rusted through showing holes. Took it in to a jeep dealer to have it diganosed, they confirmed that it is unsafe to drive as the engine can actually fall out. I contacted chrysler and they said that there was an extension of the warranty on this part that expired a month ago. They sent me to Mopar parts to see if they would pay for the repair. After days they rejected the claim. Now this car is 10 years old however it only has 48000 miles which is less than 5000 miles a year. I bought the car bran new. So it all rusted through on a car with only the 48000 miles. At best this should have been a recall. But at least customers owning this car should have been notified about this warranty extension so they could have had it checked and reparied before some one is killed driving a car that the engine could fall out on the road. Now Mopar is refusing to cover the cost of fixing it because the warranty extension expired a month and a half ago . Even though they know there is a problem with it. I feel that I need some help in making Mopar or Chrysler pay to have this work completed. I also have had to replace the 4 wheel drive as that went bad along with replacing the rear axles as they also rusted.

NHTSA #: 11427009
mediumUNKNOWN OR OTHER
Filed: Jan 2020

WHILE I WAS DRIVING TO WORK, THE CAR STARTED TO FEEL LIKE IT WAS GOING OVER A SPEED BUMP, IT WAS PUSHING FORWARD BUT JUST ENOUGH FOR ME TO GET OUT OF THE ROAD INTO A GAS STATION. WHEN I FINALLY STOPPED, I TURNED THE CAR OFF AND BACK ON. IT WOULD START BUT WOULD NOT MOVE. TOOK IT TO A TRANSMISSION SHOP AND THAT WHAT THEY SAID IS THE PROBLEM. I ONLY HAVE ABOUT 160K MILES AND SHOULD NOT HAVE TO REPLACE MY TRANSMISSION SO SOON!

NHTSA #: 11301055
mediumUNKNOWN OR OTHER
Filed: Nov 2019

I WAS JUST GIVEN AN ESTIMATE FOR A ROTTED SUBFRAME OF ABOUT 800 FOR THE PART ALONE. THIS IS A KNOWN ISSUE THAT HAS BEEN REPORTED IN SEVERAL JEEPS. I'M CONTACTING THE DEALER AS WELL. MY JEEP ALSO NEEDS TO HAVE THE REAR SUBFRAME ALSO LOOKED AT.

NHTSA #: 11280270
mediumUNKNOWN OR OTHER
Filed: Oct 2019

TRANSMISSION DIP STICK TUBE FOUND TO BE BROKEN WHEN MY VEHICLE WAS TAKEN IN FOR SERVICE

NHTSA #: 11267813
mediumUNKNOWN OR OTHER
Filed: Sep 2019

CATYLIAC CONVERTER RECALL MY JEEP HAD SUDDEN ISSUES WITH ACCELERATION ON HIGHWAY UNTIL IT BROKE DOWN AND I WAS NEARLY IN A ACCIDENT TOOK JEEP TO MIDAS WHO FOUND THAT MY ENGINE OVERHEATED DESTROYING OTHER COMPONENTS IN ENGINE COMPARTMENT AND ENGINE HAD BLOWN AND NEEDED TO BE REPLACED OTHER COMPONENTS COST 2000 DOLLARS AND ENGINE WILL COST 6000 DOLLARS BY JEEP TO BE REPLACED BUT ALSO MY CATYLIAC CONVERTER WAS RECALLED I WAS INFORMED BY SEVERAL MECHANICS THAT CATYLIAC CONVERTER FAILING COULD CAUSE THE AIRFLOW ISSUES FOR MOTOR AND CAUSE CYLINDERS TO LOSE COMPRESSION DUE TO CYLINDERS RODS BENDING AND DAMAGING ENGINE AFTER RUNNING COMPRESSION TEST CYLINDERS HAD NO COMPRESSION I INFORMED DEALERSHIP WHO CALLED MIDAS LIARS AND ACCUSED ME OF NOT KNOWING ANYTHING I GOT CATYLIAC CONVERTER REPLACED BUT MOTOR IS ALREADY DESTROYED CHRYSLER CORPORATE DENIED ALL FAULT EVEN AFTER PROVIDING ALL EVIDENCE PROVING THAT THE CATALYTIC CONVERTER WAS THE ORIGINAL ISSUE I FEEL THAT IN THE CATALYTIC CONVERTER RECALL SHOULD INCLUDE THE POTENTIAL THAT THE ENGINE COULD FAIL AND CAUSING THE CYLINDERS TO LOSE COMPRESSION

NHTSA #: 11253508
mediumUNKNOWN OR OTHER
Filed: Jul 2019

VEHICLE CANNOT BE INSPECTED DUE TO AN INSPECTION DONE BY SHANNON TIRE. VEHICLE WAS STATIONARY ON A LIFT WHEN THE PERSON FOUND THE SUBFRAME COMPLETELY GONE. THE MOTOR IS CLOSE TO FALLING OUT AND WE HAVE READ NUMEROUS OCCASIONS WHERE THIS SAME ISSUE HAS TAKEN PLACE.

NHTSA #: 11230384
mediumUNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
Filed: May 2019

THE ETC LIGHT COMES ON AND THE VEHICLE WON'T GO WHEN STEPPING ON THE GAS. THE ENGINE CUTS OFF IN THE MIDDLE OF DRIVING. SOME DAYS IT STARTS SOME DAYS IT DOESN'T. REPLACED THE RELAY SWITCHES TWICE AND THE ETC. NEITHER SEEMS TO HELP. I DRIVE A HIGHWAY TO WORK EVERYDAY AND I PRAY THAT IF IT ACTS UP, I CAN FIND A PLACE TO PULL OVER

NHTSA #: 11205377
mediumUNKNOWN OR OTHER
Filed: Apr 2019

DRIVING AT HIGHWAY SPEED, LOST ALL POWER. COAST TO THE NEXT REST STOP, FLASHERS ON ONLY GOING 40MPH ON HIGHWAY. THEN CAR OFF, RESTART AND PROCEEDED HOME. A FEW DAYS LATER SAME SENIRO. NEW TRANSMISSION FROM JEEP, $3300. I THINK THEY SHOULD RECALL AND FIX THE PROBLEMS.

NHTSA #: 11203894
mediumUNKNOWN OR OTHER
Filed: Mar 2019

AFTER NOTICING MY REAR TIRES WEARING UNEVEN, WE TOOK OUR CAR IN TO HAVE THE REAR SUSPENSION INSPECTED. WE GOT A CALL TELLING US THE REAR SUBFRAME HAD RUSTED THROUGH AND BROKE.

NHTSA #: 11192372
mediumUNKNOWN OR OTHER
Filed: Aug 2018

MY 2011 JEEP COMPASS ENGINE LIGHT CAME ON AND I STARTED TO LOSE POWER ON THE HIGHWAY. I HAD TO COAST TO THE SIDE OF A SMALL MEDIAN STRIP AND WAS LATER TOWED TO THE NEAREST MECHANIC.

NHTSA #: 11120716
mediumUNKNOWN OR OTHER
Filed: Mar 2018

WAS DRIVING THE CAR AND ALL OF A SUDDEN THE ABS AND ROAD HAZARD AND 4 WHEEL DRIVE LIGHTS STARD FLASHING. I TOOK THE CAR TO BE SEVERED AND THE ATTENDED SAID THE SENSOR IN THE RIGHT TIRE WENT OUT.

NHTSA #: 11080791
mediumUNKNOWN OR OTHER
Filed: Jun 2017

ROTTING SUB FRAME

NHTSA #: 11001992
mediumUNKNOWN OR OTHER,ENGINE
Filed: Aug 2015

TRANSMISSION OIL LIGHTS ALWAYS COME ON WHEN CAR DRIVES OVER 70 MPH AT LEAST 2 HRS IN HOT WEATHER. THEN CAR SLOW DOWN AND I HAVE TO PULL OVER TO LET IT COOL OFF. IT WILL DO IT 3-4 TIMES DURING A LONG TRIP. IT DOES EVERY SUMMER AND THE JEEP DEALER NEVER FOUND THE PROBLEM.

NHTSA #: 10758607
mediumUNKNOWN OR OTHER
Filed: Jul 2014

NOTICED A GRINDING SOUND IN THE FRONT END OF THE JEEP. TOLD DEALERSHIP WHEN I TOOK THE VEHICLE IN FOR OIL CHANGE. THEY REPLACED THE LOWER CONTROL ARMS THINKING THAT WAS THE PROBLEM. BEFORE LEAVING I COULD STILL HEAR THE NOISE. MAINTENANCE TECH RODE WITH ME AND NARROWED IT DOWN TO THE GAS PEDAL. AT LOW SPEED (3-10 MPH) WHEN PRESSING/RELEASING THE FOOT FEET YOU HEARD THE GRINDING. TOLD ME TO BRING THE VEHICLE BACK LATER. NOT SURE WHAT ACTIONS THEY TOOK AT THE BRING BACK BUT THEY KNEW IT DIDN'T CORRECT THE PROBLEM. TOLD ME THEY WERE CONTACTING JEEP FOR INFORMATION AND THERE WAS ANOTHER VEHICLE WITH THE SAME PROBLEM. CONTACTED THE DEALERSHIP AGAIN AND WAS TOLD THEY WERE GOING TO TRY WERE GOING TO TRY SOMETHING ON THE OTHER VEHICLE SINCE I LIVED SO FAR AWAY. CONTACTED THEM AND WAS TOLD IT DIDN'T WORK. THEY THOUGHT IT MIGHT BE THE NATURE OF THE BEAST! THEY WERE GOING TO CONTACT JEEP AGAIN. AFTER MORE CALLS...TODAY FRUSTRATED I TOLD THEM I WAS NOT HAPPY AT ALL WITH THE RUN AROUND. PEOPLE OUTSIDE OF THE JEEP CAN HEAR IT AS I DRIVE THOUGH MALL PARKING LOTS BECAUSE THEY LOOK WHEN IT MAKES NOISE. PLANNED ON GETTING A NEW COMPASS AND SELLING THIS ONE TO MY SON FOR TRADE IN VALUE BUT HAVE CONCERNS. TALKING TO OTHERS IT CAME UP HOW THESE OTHER CARS THAT HAD PROBLEMS DID NOT RECALL UNTIL SO MANY PEOPLE DIED. IF I AM SPENDING MONEY ON A VEHICLE I WILL SPEND IT ON SOMETHING THAT DOES NOT GRIND FOR AN UNKNOWN REASON. I WAS TOLD TO BRING THE JEEP IN AND THEY WOULD LOAN ME A CAR SO THEY COULD WORK ON FOR THE WHOLE DAY. SET UP A DAY AND ASKED FOR A NUMBER TO CALL JEEP MYSELF. THEY GAVE ME THE CUSTOMER SERVICE NUMBER AND THE LADY I TALKED TO THERE WAS GREAT. SHE TALKED TO ME, CONTACTED THE DEALERSHIP-TALKING TO THE SERVICE GAL I AM DEALING WITH, MADE ANOTHER CALL AND THEN GAVE ME A NUMBER TO CALL ON FRIDAY WHEN I TAKE THE JEEP IN WITH A CASE NUMBER AND THE WEBSITE FOR THIS. *JS

NHTSA #: 10617275

Other 2011 Jeep Compass Issues