2011 Jeep Compass Engine Problems

The contact owns a 2011 Jeep Compass. The contact stated while driving at various speeds, he heard an abnormal sound coming from the engine. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine subframe was damaged. The local dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 90,000.

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY OVER SEVERAL MONTHS. THE VEHICLE WAS TAKEN TO (DIEHL CHRYSLER DODGE JEEP RAM FUSO OF MOON 5408 UNIVERSITY BLVD, MOON, PA 15108) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OXYGEN (O2) SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND DIAGNOSED. THE CONTACT WAS THEN INFORMED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

SEVERAL TIMES AFTER FILLING UP MY 2011 JEEP COMPASS WITH GAS, I TURN THE CAR ON AND DRIVE OFF. IN MINUTES THE STEERING LOCKS UP AND CAR STALLS. CAR IS GETTING POWER, ALL COMPONENTS ARE STILL WORKING (LIGHTS, RADIO, ETC.). I TURN CAR OFF AND RESTART AND IT SPUTTERS AND FINALLY STARTS AND IS DRIVABLE. I HAVE READ SEVERAL OTHER COMPLAINTS OF THE SAME ISSUE AND IT IS DANGEROUS DUE TO THE STEERING LOCKING UP AND THE INABILITY TO CONTROL THE CAR WHEN IT STALLS.

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GLOBAL AUTO MALL (LOCATED AT 1099 RT. 22 WEST, NORTH PLAINFIELD, NJ 0706, (866) 233-6719) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 117,000. *BF *TR *BF

MY 2011 JEEP COMPASS FAILED INSPECTION SINCE IT NEEDS A CATALYTIC CONVERTER REPLACEMENT. WHEN I CHECKED TO SEE IF THERE WAS A RECALL, I FOUND THAT THERE WAS ONE STARTED IN MARCH OF 2019, HOWEVER, MY VIN # DOES NOT QUALIFY. SINCE I HAVE THE SAME PROBLEM AS THE RECALL, I FEEL THAT MY VEHICLE SHOULD BE ADDED AND THAT CHRYSLER SHOULD HAVE TO PAY FOR THE REPAIRS.

FILLED TANK AND CAR STALLED WHILE DRIVING AWAY THREE TIMES (AFTER DRIVING A SHORT DISTANCE) CALLED FOR A TOW AND TAKEN TO MECHANIC WHERE THEY COULDN'T IDENTIFY THE PROBLEM. THEN AGAIN, APPROXIMATELY THREE MONTHS LATER, STALLED AFTER FILLING THE GAS TANK WHILE MAKING A LEFT OUT OF THE GAS STATION ACROSS TRAFFIC. QUICKLY RESTARTED THE CAR, IT BUCKED AS THOUGH ABOUT TO STALL AFTER ANOTHER 3/4 MILE, AND THEN RAN FINE. LARGEST CONCERN IS DIRECTLY AFTER FILL UP, BUT THERE IS FREQUENTLY A BUCK/HESITATION WHEN ACCELERATING AS WELL.

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE COOLING SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT SHIFTED INTO NEUTRAL AND THE HEATING SYSTEM HAD TO BE TURNED ON IN ORDER FOR THE WARNING INDICATOR TO TURN OFF. THE FAILURE RECURRED EVERY 200 MILES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

TL*THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE IDLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, THERE WAS A CHIME THAT SOUNDED AND THE VEHICLE STALLED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 04/06/15*LJ ACCORDING TO THE INVOICE, THE CRANK SHAFT POSITION SENSOR NEEDED TO BE REPLACED . UPDATED 07/02/15*JB

OUTSIDE TEMPERATURE 102, DRIVING POSTED SPEED LIMIT OF 75 MPH. AFTER 1 1/2 HOURS WARNING LIGHT CAME ON SAYING TRANSMISSION FLUID OVERHEATED, THE SPEED AUTOMATICALLY DROPPED TO 55 MPH. I PULLED TO THE SIDE OF THE INTERSTATE AND ENGINE STALLED. AFTER 30 MINUTES ENGINE STARTED. TOOK TO JEEP DEALERSHIP AND THEY SAID COMMON PROBLEM AND THEY COULD REPAIR IT FOR $1,000. I SAID THE VEHICLE IS UNDER WARRANTY. THEY SAID NOT COVERED UNDER WARRANTY. THEY ADVISED I DRIVE IN THE MIDDLE OF THE NIGHT AND MAKE FREQUENT STOPS TO AVOID THE PROBLEM. THIS HAS HAPPENED 5 TIMES. I HAVE FOUND MULTIPLE COMPLAINTS OF THE SAME NATURE ONLINE. I DO NOT UNDERSTAND WHY THIS HAS NOT BEEN A RECALL. IT IS A SEVERE SAFETY PROBLEM. I AM NOT YOUNG, FEMALE AND A WIDOW, I DO NOT FEEL SAFE DRIVING THIS CAR IN THE MIDDLE OF THE NIGHT. I CARE FOR MY ELDERLY PARENTS AND DRIVE 500 MILES IN ARIZONA EVERY OTHER WEEK TO BE AT THEIR HOME. MY SAFETY IS AT RISK. PLEASE CONSIDER OPENING AN INVESTIGATION RELATING TO THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE MAKING A LEFT TURN OUT OF A PARKING LOT AT 10 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. AFTER FIFTEEN MINUTES, THE CONTACT RESTARTED THE VEHICLE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESUME AND FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE CRANK SHAFT POSITIONING SENOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE 52,800. THE VIN WAS NOT AVAILABLE.

WHILE STUCK IN TRAFFIC FOR 6 MINUTES (WINDOWS DOWN), THE CAR TEMPERATURE GAUGE WENT TO "H". ONCE I STARTED MOVING, THE GUAGE WENT TO HALF. WHEN I GOT HOME I CHECKED THE FLUID LEVELS AND THEY WERE FINE. ON THE WAY TO WORK THE NEXT DAY WHILE STOPPED AT A TRAFFIC LIGHT, THE CAR TEMP GUAGE WENT TO "H" AGAIN. I BROUGHT IT IN TO MY MECHANIC WHO SAID THAT THE FAN MOTOR WAS NOT SPINNING, CAUSING THE ENGINE TO OVERHEAT. UPON FURTHER INSPECTION HE NOTED THAT THE COMPUTER MODULE THAT OPERATES THE FAN WAS "FRIED" AND THE TRANSMISSION DIPSTICK SOMEHOW GOT LODGED IN THE FAN MOTOR. I REPLACED THE DIPSTICK AND COMPUTER MODULE ($1100) AND THE SAME THING IS HAPPENING AGAIN. OVERHEATING FOR NO REASON. WHEN I CALLED CHRYSLER/JEEP ABOUT MY EXTENDED WARRANTY, THEY SAID THAT ONLY THE ENGINE WAS COVERED, NOT THE COMPUTER MODULE THAT COULD SEIZE MY ENGINE. ACCORDING TO A LOCAL DEALERSHIP, 70 COMPUTER MODULES WERE REPLACED IN A WEEK! WHEN DOES THIS BECOME A SAFETY HAZARD? IF I WAS DRIVING ON THE PARKWAY AND MY ENGINE SEIZED, I WOULD OF BEEN DEAD! *JS

THE EXHAUST HANGER ALLOWED THE EXHAUST TO SHIFT UP INTO THE BUMPER CAUSING THE REAR BUMPER TO MELT/BURN. MY FAMILY'S LIVES WERE PUT IN DANGER AND MY BUMPER WAS RUINED BECAUSE OF THIS ENGINEERING DEFECT. [XXX], CEO OF TOWN & COUNTRY DEALERSHIPS IN OREGON SENT AN EMAIL TO WARN HIS CUSTOMERS OF THIS PROBLEM STATING THE FOLLOWING: "DEAR PATRIOT AND COMPASS OWNERS, .... SOMETHING OF CONCERN THAT WE FEEL WE SHOULD SHARE WITH YOU. THE ISSUE HAS TO DEAL WITH THE EXHAUST PIPE ON (NON LIMITED) MODELS. IN PARTICULAR THOSE MODELS THAT DO NOT HAVE CHROME TIP EXTENSION ON THE END OF THE EXHAUST PIPE. WE HAVE NOTICED ON CERTAIN VEHICLES, THAT IF BY CHANCE YOU SHOULD RUN OVER AN OBJECT, OR IF SOMETHING HITS THE PIPE OR MUFFLER, IT CAN CAUSE THE PIPE TO SHIFT UPWARD. IT POTENTIALLY MAY LOCK AND POSITION ITSELF APPROXIMATELY 2 INCHES HIGHER THAN IT NORMALLY SHOULD. THIS MAY CAUSE THE EXHAUST TO HIT THE BACK OF THE PLASTIC BUMPER COVER AND CAUSE IT TO GET EXTREMELY HOT. IT MAY CAUSE THE BUMPER TO POTENTIALLY MELT AND BURN. THERE HAVE ONLY BEEN A HANDFUL OF CASES NATIONWIDE; I BELIEVE LESS THAN 3 FROM WHAT I HAVE BEEN TOLD ... PLEASE NOTE THAT THE MANUFACTURER HAS NOT COME UP WITH AN OFFICIAL FIX... [XXX] AT THIS TIME CHRYSLER REFUSES TO ISSUE A RECALL OR WARN CONSUMERS, CLEARLY PLACING THOSE JEEP OWNERS LIVES IN DANGER. CHRYSLER WILL NOT TAKE ACTION TO FIX THE FIRE HAZARD VEHICLES THEY ARE SELLING UNLESS THE GOVERNMENT MAKES THEM. VIDEOS ARE AVAILABLE ON YOUTUBE BY SEARCHING "JEEP COMPASS BUMPER MELTING" AND "JEEP PATRIOT BUMPER MELTING." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE TRAVELING 75 MPH, THE ENGINE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE MAKING A TURN THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 11,170.

WE PURCHASED OUR 2011 JEEP COMPASS IN DECEMBER OF 2011. APPROXIMATELY 3 MONTHS LATER MY WIFE EXPERIENCED AN ENGINE STALL IN THE MIDDLE OF MAKING A LEFT-HAND TURN GOING APPROX. 20 MPH. THERE WAS NO WARNING LIGHT OR INDICATION THAT THE ENGINE WAS NO LONGER RUNNING. THE POWER STEERING LOCKED UP AND BECAME VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE SINCE HAPPENED IN THE MIDDLE OF A TURN INTO ON-COMING TRAFFIC. WITHIN A MONTH LATER IT HAPPENED TO ME AND AGAIN WHILE MAKING A SLOW LEFT-HANDED TURN. MY WIFE NOTIFIED THE DEALERSHIP WHERE WE PURCHASED THE JEEP AND THEY SAID TO BRING IT IN NEXT TIME IT HAPPENED. IT HAPPENED A 3RD TIME WITH MY WIFE IN JUNE 2012 -AGAIN WHILE MAKING A LEFT-HANDED TURN. WE THEN TOOK THE VEHICLE TO THE DEALERSHIP FOR SCHEDULED MAINTENANCE AND TO INVESTIGATE THE PROBLEM. THEY KEPT IT FOR A WEEK AND SAID THE COMPUTER DIAGNOSTICS REPORTED NO ISSUES. THEY SAID UNTIL IT HAPPENED WITH THEM THEY COULDN'T ISOLATE THE PROBLEM. TODAY, JULY 18TH, 2012 IT HAS HAPPENED AGAIN WITH MY WIFE FOR THE 4TH TIME MAKING A LEFT-HANDED TURN AGAIN. THIS IS AN EXTREME SAFETY HAZARD AND UPON RESEARCHING OTHER CUSTOMER COMPLAINTS, IT IS QUITE COMMON. IN FACT, I AM FINDING THAT 25-50% OF THE CUSTOMER COMPLAINTS ABOUT THE 2011 JEEP COMPASS ARE RELATED TO THIS ENGINE STALL OUT WHILE DRIVING. WE HAVE RETURNED THE VEHICLE TO THE DEALERSHIP AS WE WERE INSTRUCTED AND I LEFT THEM COPIES OF THE RESEARCH I DID AND CUSTOMER COMPLAINTS SO THEY HAVE NO REASON TO SAY IT IS ISOLATED TO JUST MY VEHICLE BECAUSE THERE IS A DEFINITE TREND THAT WARRANTS A SAFETY RECALL IN MY OPINION. AT THIS TIME IT IS IN THE HANDS OF CHRYSLER TO BRING THIS TO A RESOLUTION. THE VEHICLE ONLY HAS ABOUT 8000 MILES AND LOTS OF WARRANTY LEFT SO I AM HOPING TO SEE CHRYSLER STAND BEHIND THEIR REPUTATION AND DO THE RIGHT THING.

I OWN A 2011 JEEP COMPASS FOR 2 WEEKS WHEN I STOPPED AT A STOP SIGN, STOPPED AND TOOK OFF. ONCE I TOOK OFF THE JEEP ENGINE JUST STOPPED. I COULDN'T TELL IT UNTIL I TRIED TO TURN AND HAD NO CONTROL! THE DEALERSHIP SAID THE ENGINE NEEDED AN UPDATE CODE, THAT THEY DON'T HAVE YET FOR THE 2.4L ENGINE. SO NOW I HAVE A CAR WITH LESS THAN 2600 MILES ON IT IN THE SHOP THAT WE CAN'T DRIVE. WHY WOULD THEY SELL A CAR THAT SHUTS OFF FOR NO REASON AND THEY KNOW ABOUT IT? I HAVE 2 SMALL CHILDREN THANK GOD THEY WERE NOT IN THE CAR WITH ME. NOW WE ARE IN A RENTAL. THANKS JEEP. *KB

THE PROBLEM VEHICLE IS A 2011 FWD JEEP COMPASS. ON 5/31/11 WITHIN THE FIRST 10 (TEN) MILES OF OWNERSHIP THE VEHICLE STALLED OUT ON ME WHILE STROPPED AT A TRAFFIC LIGHT. I PUT THE VEHICLE IN PARK AND WAS ABLE TO RESTART IT WITHOUT ANY DIFFICULTY. ON 6/19/11 (WHILE IN MOTION), WITHOUT ANY ADVANCE INDICATION OF A PROBLEM THE VEHICLE TOTALLY LOST POWER. I PUT IT IN NEUTRAL AND WAS ABLE TO ROLL IT OUT OF TRAFFIC AND INTO A TURN LANE. THE VEHICLE STRUGGLED TO RESTART BUT DID AFTER A COUPLE OF TRIES, A "CHECK ENGINE" LIGHT CAME ON AND REMAINED ON FOR APPROXIMATELY 30 MILES. AFTER WEEKS, I AM STILL WAITING FOR AN "INSPECTOR" TO EXAMINE THE VEHICLE. *KB

I HAVE A 2011 JEEP COMPASS,BROUGHT IT IN MAY,LESS THAN (1) MONTH IT HAS CUT OFF ON ME. THE FIRST TIME I MAKE A RIGHT TURN AND TRUCK CUT OFF,SECOND TIME IM AT RED LIGHT IT CUT OFF,THIRD TIME I STOP AT RED LIGHT ,CHANGE TO GREEN GOT READ TO TAKE OFF TRUCK HAD CUT OFF.IT BEEN IN SHOP ,DEALER COULDN'T FIND ANYTIME WRONG ,SECOND TIME THEY SAID IT IS CODE IN KEY. NOW IT CUT OFF AGAIN. IM SCARE FOR MY SAFETY THERE NO WARNING ,YOU NEVER KNOW WHEN IT GOING TO CUT OFF. PLEASE HELP THERE IS SOMETHING WRONG WITH THIS JEEP. *TR