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2020 Jeep Cherokee Fuel System Problems

4 owner-reported fuel system complaints from NHTSA data

4
Complaints
Jan 2022Aug 2024
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (4)

mediumFUEL/PROPULSION SYSTEM
Filed: Jan 2025

While using the remote start feature to warm car in attached garage (with door open), car started then after a minute stalled out. I tried to remote start again and it did not start. went to vehicle to start with key fob present, as I went into attached garage there was a strong odor of gas. started vehicle and removed outside of garage to find a huge puddle of gas on ground in attached garage. fuel leaked out while running using remote start! had car towed to dealership, they informed me that the fuel supply tube had failed (part# 68489840AA). repair cost of $610 plus $ 128 for towing. this could have been a total loss of car and garage, possibly LIFE, along with house that is attached to garage!!!!! or it could have caught fire will driving. DANGER DANGER!!!!!! our whole house had the worst gas fumes all day, cleaned up spilled fuel as best as possable and a week later still has a odor of the spilled fuel!

NHTSA #: 11639759
mediumFUEL/PROPULSION SYSTEM
Filed: Aug 2024

Fuel line plastic fitting cracked and was sprayed fuel on hot engine and exhaust system connector was where steel line from tank becomes a plastic line for engine There it no reason for this fitting to crack as Their is no tension on line. This is clearly a defective piece and don’t want someone else hurt from problem

NHTSA #: 11608700
mediumFUEL/PROPULSION SYSTEM
Filed: Jun 2023

Fuel pump failed suddenly. Caused engine to stall losing power steering and brakes. Luckily was on flat straight stretch of residential not coming off mountain on dirt track Know warning or lights. From 45 to nothing.

NHTSA #: 11527546
mediumFUEL/PROPULSION SYSTEM
Filed: Jan 2022

Fuel System Failure on top of 2.0 liter jeep turbocharged engine (approx. 53 - 54K miles), resulted in emptying of fuel tank over top of engine while driving on interstate. Vehicle filled after normal operation to low fuel light and driven for 29 miles to shopping center. Ran out of fuel in entrance/exit of shopping center parking lot. Attempted restart caused large volume of fuel to pour out of engine compartment onto ground. No evidence of tampering, photo of failure attached (believe under the split foil jacket). Vehicle did not leak when off, and delivered by flatbed to RI dealer the next morning. Backtracking the traveled highway path later indicated a probable in- operation failure (based on visible trail). This is consistent with approximate amount spilled in parking area and total fuel loss of 15 gallons based on tank size. Passenger compartment is tight and I do not recall it developing a strong fuel smell until attempting to run stationary. Noted 2020 Jeep Wrangler of same year had a recall notice for a 2.0 liter engine, notice 21V-665, so wondered if a similarity exists. There is concern for extreme fire risk, on-road shutdown, and environmental spill in a sensitive area. I walked the parking area where it stalled to ensure there was no large concentration of fuel mixed with the puddles from the rain. Quoted repairs are 676.00 not under warranty. Vehicle is a company car used only by myself, and has had no engine work or fuel area work, with only routine oil changes and maintenance inspection of air filters. Vehicle is waiting for backordered fuel line parts at Dealer service. This incident resulted in an extreme level of hazard to myself, environment and others, and I am surprised was considered a non warranty issue. Informed repair is outside of 36,000 mile warranty. OK, but I am a mechanical engineer with 35 yrs experience and this is worth a safety check to ensure there is not a pattern similar to several other Chrysler vehicles.

NHTSA #: 11446187

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