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2020 Jeep Cherokee Brakes Problems

12 owner-reported brakes complaints from NHTSA data

12
Complaints
1
Crashes
Jan 2024Dec 2024
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (12)

mediumPARKING BRAKE,ENGINE AND ENGINE COOLING
Filed: Oct 2025

The contact owns a 2020 Jeep Cherokee. The contact stated that the parking brake engaged independently while idling at a stoplight. The contact activated the hazard lights, shifted to park, turned off and restarted the vehicle, then reversed to unlock the parking brake to shift to drive to continue driving. The message "Parking Brake Engaged" was displayed with an audible chime, and the light indicating that the parking brake was activated was illuminated. The failure occurred intermittently. The vehicle was diagnosed by a certified mechanic, and determined that the Engine Control Module (ECM) needed to be replaced. The ECM was replaced; however, the ECM could not be aligned with the vehicle and referred the contact to the dealer for assistance. The vehicle was towed to the dealer, and another ECM was ordered; however, the ECM could not be aligned or programmed. The dealer diagnosed that the shifting console needed to be replaced. The vehicle was repaired. Approximately one month after having the vehicle repaired, the failure reoccurred. The vehicle was returned to the dealer; however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 87,000. The VIN was unavailable.

NHTSA #: 11696372
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Filed: May 2025

Parking brake will automatically engage randomly while car is stopped at lights, stops signs, ect. The only way to reset is to put vehicle in park, turn off ignition and restart vehicle. Has happened several times over the last 3 months.

NHTSA #: 11663544
mediumPARKING BRAKE
Filed: May 2025

The contact owns a 2020 Jeep Cherokee. The contact stated while attempting to drive from a complete stop, the parking brake engaged unintendedly, causing the vehicle to stop abruptly, almost causing the contact to hit her head against the steering wheel. The contact stated that the failure nearly caused the vehicle to be rear-ended. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly. The dealer was notified of the failure and informed the contact that the vehicle could only be repaired free of charge if it was covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

NHTSA #: 11660387
mediumSERVICE BRAKES
Filed: Dec 2024

The parking brake comes on without being activated. Causing the jeep to stop.

NHTSA #: 11628182
mediumSERVICE BRAKES, HYDRAULIC,FORWARD COLLISION AVOIDANCE
Filed: Nov 2024

The contact owns a 2020 Jeep Cherokee. The contact stated while driving from a complete stop at a red light, the Forward Collision Avoidance Automatic Emergency Braking system activated, and the vehicle came to an abrupt stop. The contact stated that the vehicle briefly rolled backward before returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. The ABS warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

NHTSA #: 11624287
mediumSERVICE BRAKES,FORWARD COLLISION AVOIDANCE
CrashFiled: Sep 2024

History of the vehicle in the shop for braking issues, on 08/09/2024; 2 vehicles in front braked for an animal on a busy road, and saw braking. Was at around 30mph and started to brake, car in front had an emergency brake event and came to a sudden stop. My vehicle sent a BRAKE!, warning and started to apply brakes, I went to an evasive maneuver, my steering was cut, my brakes kicked my foot to half pedal and I could no longer brake. Coasted into the back of the vehicle in front of me at around 25 mph.

NHTSA #: 11617129
mediumSERVICE BRAKES
Filed: Apr 2024

Vehicle randomly will engage the parking brake while vehicle is in motion and in drive. Vehicle then will stall and needs repeated attempts to restart before break will disengage. Have had it to the dealer, no less than three times with one visit lasting over 30 days with no resolution to date.

NHTSA #: 11585971
mediumSERVICE BRAKES
Filed: Mar 2024

Parking break will automatically engage and stop the vehicle while driving or in motion. It happens randomly and at different speeds. Have taken to two separate dealerships, and neither seem to think there is a problem because they haven’t duplicated.

NHTSA #: 11577751
mediumSERVICE BRAKES
Filed: Jan 2024

Vehicle slowed while driving at highway speed and started making a rotational grinding noise. Shortly after, brake light lit up on dash along with service parking brake, auto start /stop light and flashing light on e brake button was flashing.Vehicle was taken to Jeep deslership and scanned. Found emergency brake module went bad and needs to be replaced. Part ordered and Jeep will be scheduled to have it replaced.

NHTSA #: 11566841
mediumSERVICE BRAKES,ENGINE
Filed: Sep 2023

The vehicles emergency brake engaged while driving down the highway at 70 mph on its own. This caused the vehicle to come to an immediate stop almost causing a serious wreck. We have had the vehicle in the shop for it dying and this happening when stopped or at very sloe speeds but never like this. Each time we have been told there is nothing wrong with the vehicle since no codes were thrown. Clearly this is not the case.

NHTSA #: 11547243
mediumSERVICE BRAKES
Filed: Aug 2023

My emergency brake engages when I’m actively driving. This has happened sporadically over the past 2 years & I feel that both my safety and the safety of others is at risk. I don’t feel safe driving my car. I took my car to the dealership to get it looked at but they said everything came up fine on a diagnostic test so I’m not sure where to go from here

NHTSA #: 11539262
mediumSERVICE BRAKES
Filed: Aug 2022

Electronic parking break turned on automatically while driving 55 mph on highway.

NHTSA #: 11479864

Other 2020 Jeep Cherokee Issues