2025 Hyundai Palisade Backup System Problems
2 owner-reported backup system complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (2)
The vehicle’s forward collision warning / rear cross-traffic warning system is falsely detecting obstacles while I am driving down a normal residential driveway. The driveway has a gentle slope overall, with a slightly sharper angle right at the point where it meets the street. As I begin to move down the driveway—both in Drive and Reverse—the vehicle emits warning beeps and then suddenly and aggressively applies the brakes on its own, even though the path is completely clear. The braking is abrupt and forceful, and the system appears to misinterpret the brief angle change at the curbline as an obstacle. The vehicle is available for inspection upon request. This malfunction puts my safety and the safety of others at risk because the unexpected hard stop could cause a collision or loss of control. More importantly, if the system behaves this way on a simple residential driveway, it could be extremely hazardous on public roads that have larger hills, dips, or transitions. Sudden automatic braking on a main roadway or at higher speeds could lead to a serious crash. The problem has occurred repeatedly and consistently at the same driveway since I began driving the vehicle. It happens nearly every time. I took the vehicle to Speck Hyundai in Kennewick, WA, but the dealer was unable to reproduce the issue during their inspection. I have video evidence clearly showing the warning beeps and the vehicle braking on its own.
When exiting a paking lot, the Vechile did not Warn/Detect or di not Stop, while there was a 2 feet rock in the front of the bumper, whcih is 2 feet by 2 feet. The big rock hit exactly between the 2 sesonrs and no waring or didnt stop the vechile from colliding which damged the whole front bumper. I had my 2 kids and wife in the vechile, the only concern, I have is my wife drives the vechile all time, if it did not detect/warn/stop before hitting a big rock, what is the garentee it will save us from any major accidents. I took to the delar ship, havent got an appoitment for 2 weeks just to look at the sensors and they say to call Hundai Coustomr service and after 2 weeks of taking to Hundai customer service they are asking me to deal with the delaer ship. and they are pointing to each other while I get no response. and all they say is there is No way to pull the sensor information prior to tha accident.