2024 Hyundai Palisade Suspension Problems
14 owner-reported suspension complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (14)
Your Hyundai Palisade is making a loud rolling or rattling noise from the rear, which the dealership confirmed is a known suspension issue in this model. You left the car at the dealership on February 2nd for this repair plus a safety recall fix for the rear seatbelts, but after 7 weeks, both repairs remain incomplete due to backordered parts with no estimated delivery date. The dealership has not provided a rental vehicle or kept you updated on progress. Fixing this will likely require replacing suspension components that are currently out of stock.
Parts you may need:
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Your rear shock absorbers appear to have failed, causing a metal-on-rubber noise when you drive. The dealer confirmed this is a known issue and the replacement shocks are currently on back order. You'll likely need to have the rear shocks replaced once they become available.
Parts you may need:
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2 open recalls on safety with no fix yet. Suspension has messed up, random electrical issues in dash and cruise control.My transmission also stalls at certain times. Dealership replaces struts, states they can’t get the vehicle electrical to act up although I have photos and videos and they can’t get the engine to stall. They can’t fix my seatbelts or the airbag and now a theirs row recall note was sent this week for it. This vechicle is not safe to drive/ride my children in and they can’t fix it.
at low speeds on bumpy surfaces the entire front end, (brakes and suspension), sometimes shakes heavily when brakes are applied. Shaking is so severe that brakes have to be released then reapplied. When dealer was advised during a normal service the advisers claimed to have no knowledge of the issue. I had advised before visiting for the service however no action was taken by them. I shall visit another Hyundai dealer in the immediate future to attempt a resolution.
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at a slower speed than 60 MPH or attempting to make a left or right turn, there was an abnormal tapping sound coming from the driver’s side rear of the vehicle. The vehicle was taken to a dealer, and it was diagnosed that the driver’s side rear suspension bracket needed to be replaced. The vehicle was repaired; however, while driving, the tapping sound returned, and the vehicle was driven back to the dealer. The dealer replaced another suspension bracket on the same driver’s side rear; however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
Unknown, but feeling a lot of issues in this area and very sensitive.
My brakes are intermittently disengaging during bumps and potholes. I experience a rattling undercarriage and pedal vibration. Sometimes I must crank the steering wheel to regain braking. This poses an immediate safety risk to myself and others. The service advisor mentioned other customers coming in for the same issue. I have had my car in three times for this issue but they’ve never been able to replicate the issue. It has been an ongoing issue since the inception of the lease but has gotten progressively worse. This is a life-threatening issue.
I started hearing a rear thunking noise at approximately 10,000 miles. It was sporadic, not constant. With more miles, more distinct noise from rear of vehicle. At service appt and 24,000 miles a leaking rear shock was replaced. Two days later the same noise returned. The car goes back in to dealer tomorrow. Everything I’ve read points to this vehicle model having serious suspension issues - particularly with strut and shock assemblies.
After about 15,000 miles of normal driving (a few road trips but mostly commuting and taking the kids to school and sports, no towing or off roading), my vehicle developed a clunking noise. This noise was inspected by the dealer and determined to be an issue with the rear struts. This is the first time in almost 30 years of vehicle ownership that I have had a vehicle require a strut replacement.
There is a constant thumping noise while driving my car and rides really rough.I’ve been there 5 times already. I had both shock absorber replaced and it’s still making that thumping noise. I do not want to send it to the dealership that replaced it because my paint or doors would get damaged and last time they broke the back passenger side faring.
Since around the 1000-mile mark, I have been having an issue sporadically we are when I am breaking and going over either a pothole, an entrance to a driveway, railroad tracks, or in general slowing down toward a stop sign going under approximately 15 miles an hour the entire car loses control and starts shaking. The ABS system or something similar is kicking in at the wrong times and it is perilous and can cause an accident as you have no control over the braking anymore for a few seconds. The entire car shakes in the front end, including feeling it through the brake pedal as well as the steering wheel. I have brought the vehicle many times to my local Hyundai dealership and have been told there is no issue and everything is operating according to how it should when I took the head of their maintenance shop out for a ride and replicated the issue I was told that it is operating normally and despite many people having the same issue online he was told by their back and " Tech line team" to say this is operating normally. Hyundai needs to be held accountable for these dangerous cars as it is only a matter of time before someone loses their life when they cannot control their vehicles braking power during such an incident.
WHEN BRAKING ON BUMPY ROAD THE BRAKES DO NOT STOP THE CAR AND CAR BEGINS TO SHAKE VIOLENTLY AND IT STOPS ABRUPTLY AFTER MOVING SEVERAL FEET. CAR IS AT RISK OF HITTING A PEDESTRIAN CROSSING IN FRONT OF CAR. DEALER REPLACED ONE STRUT THE BELIEVED WAS CAUSING THE PROBLEM. PROBLEM PERSISTED AND DEALER SAID THEY COULDN'T REPLICATE SO THEY WILL NOT REPLACE THE 2ND STRUT. SEEMS LIKE THE SOLUTION IS REPLACING THE STRUT BUT DEALER WILL NOT REPLACE AT NO COST. THIS IS A SAFETY HAZARD. NOT SURE IF THE STRUT IS THE SOLUTION OR IF ANTILOCK BRAKE SYSTEM IS FAULTY.
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at various speeds, the Forward Collision Avoidance system erroneously activated causing the vehicle to abruptly stop. During the failure there were no other vehicles or objects nearby. Additionally, while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The cause of the failure was not yet determined. In addition, while making left turns there was a popping sound coming from the front of the vehicle. The vehicle was taken to the local dealer who diagnosed and determined that the front differential was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 250.
One month into ownership of my 2024 Palisade Limited AWD, I was approaching a stop light going ~20 mph and started to apply the brakes as I passed over some slightly bumpy ground. The car lurched forward repeatedly as the brakes were applied, bouncing forward in spurts rather than stopping and taking twice as long to stop than it should have; I was one foot from rear-ending the car in front of me despite beginning to break with plenty of time to stop - this is so far from how an ABS system is supposed to work and I've never experienced it in another car. Hyundai corporate has told me that, upon testing other Palisades, they have discovered that this happens in ALL 2024 Palisades. This is troubling for several reasons: 1) The car exhibited an inability to effectively brake in a very common situation (braking when traveling at low speeds on slightly bumpy ground). Several people have noted this experience in Reddit posts; 2) I have been driving for 25 years; I’ve driven other cars with antilock brake systems and have never been in a wreck. This is unlike any experience I’ve ever had in a car and it’s very abnormal / incredibly dangerous; 3) When asked to recreate the issue at the dealership, the head mechanic rode with me and said, “The car shouldn’t do that,” when it occurred with him the car. It was clear that he found it to be very concerning behavior. Hyundai kept the car in the shop for 2 days shy of a month. At the beginning of the month, they apparently did not know that the 2024 Palisade behaved this way. Over the course of the month, they learned that this is how a Palisade behaves when driven over uneven ground at moderate to low speeds because they tried it with other cars they had on hand. This vehicle is prone to rear-end cars in front of it when stopping and also to bouncing out in the middle of an intersection when approaching a stoplight /stop sign. It will kill people of unaddressed. There are no messages / warning lights on in the car.