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2021 Hyundai Palisade Other Problems

51 owner-reported other complaints from NHTSA data

51
Complaints
1
Crashes
Jan 2023Dec 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (51)

criticalUNKNOWN OR OTHER
Filed: Apr 2026

While driving at 60 mph, the moving glass panel of your panoramic sunroof suddenly exploded outward with a loud noise. This could have injured you, caused an accident, or damaged other vehicles. The dealership inspected the vehicle but declined to take responsibility for the failure. The fix will likely involve replacing the sunroof glass panel and investigating what caused it to fail.

NHTSA #: 11728856
criticalUNKNOWN OR OTHER
Filed: Mar 2026

Your transmission is jerking and hesitating between 1,500–2,000 RPM during normal driving, causing sudden power loss that makes acceleration unpredictable and dangerous in traffic or when merging. The problem happens regularly and is getting worse over time, with dealership diagnostics confirming abnormal transmission speed readings. The issue creates a serious safety risk because your vehicle may not respond properly when you need to accelerate. Your transmission may need internal repairs or replacement to restore proper gear engagement and shift quality.

NHTSA #: 11725199
criticalUNKNOWN OR OTHER
Filed: Jun 2025

UNKNOWN - On Sunday, June 1 2025, whilst driving West Bound on the 408 tollway in Orlando, FL, the sunroof of my car exploded and shattered. I was driving with the sunroof and sunshade closed. I was driving approx 70 miles an hour when I head an explosion, then heard glass spidering and then the glass bits falling on to the sunshade and also traveling down the roof of the car.

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NHTSA #: 11665478
criticalUNKNOWN OR OTHER
Filed: Jan 2025

I was driving down [xxx] and the moonroof glass exploded out of the roof into the traffic behind me information redacted pursuant to the freedom of information act (foia), 5 u.s.c.

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NHTSA #: 11635342
criticalUNKNOWN OR OTHER
Filed: Apr 2024

While driving at 65mph on interstate under mild weather conditions the front sunroof spontaneously exploded. There was an extreme loud pop sound followed by glass flying down the roof line and into the fortunately closed sun shade. There was no external impact to cause this and the sunroof mechanism was not being used.

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NHTSA #: 11581844
criticalUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Jul 2023

On 7/23 my family experience a very horrific event. While traveling on a road at approximately 35 MPH our rear passenger window exploded. The explosion was unexpected and dangerously unsafe.

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NHTSA #: 11534467
criticalUNKNOWN OR OTHER,VISIBILITY
Filed: Jun 2023

The sunroof exploded and shattered while driving on the highway. It was very loud and startling and could have caused us to get in a wreck as it sounded like a gun went off. Also, we then had to drive with a hand on the sunroof cover so the glass wouldn't come into the car as it was very windy and it was unclear if the cover would stay shut.

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NHTSA #: 11526877
criticalUNKNOWN OR OTHER
Filed: Aug 2022

While driving on I-95 near Bangor Maine there was a loud noise. The sun roof glass exploded and glass fell inside on the driver and passenger. Glass also flew into the air on the vehicles traveling behind.

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NHTSA #: 11482145
criticalUNKNOWN OR OTHER
Filed: Aug 2022

While driving my car the sunroof randomly shattered. It sounded like it had exploded. The shade was closed so I was protected from the glass.

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NHTSA #: 11478577
criticalUNKNOWN OR OTHER,LANE DEPARTURE
CrashFiled: Dec 2021

From driver: "While traveling westbound on John Lynch St, I approached the left turn lane heading southbound on Valley St. I engaged the brakes and began navigating the left turn at approx. While turning, the vehicle's "Lane Assist" engaged preventing me from completing the turn.

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NHTSA #: 11444672
criticalUNKNOWN OR OTHER
Filed: Jun 2021

When I was driving suddenly the Sunroof glass bursted and shattered in to pieces. There was nothing fell on to it as I was driving in the middle lane of freeway. I just heard a huge noise like shotgun fired and found out that the glass is shattered.

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NHTSA #: 11422469
highUNKNOWN OR OTHER
Filed: Aug 2025

Child Safety Lock Failure: This message displays on instrument panel upon immediate startup of vehicle and randomly after the child safety lock clicks on and off continuously. Child safety lock is stalled in a continuous lock and unlock clicking mode. This has happened while drving and after the car is in park and I am taking a child out of the car.

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NHTSA #: 11682853
highUNKNOWN OR OTHER
Filed: Jul 2025

Child Safety Lock Failure (displayed on instrument panel upon immediate startup of vehicle). Child safety lock is stalled in a continuous lock and unlock clicking mode. After depressing child safety lock button on driver's door panel, the sound stops.

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NHTSA #: 11670455
highUNKNOWN OR OTHER,ENGINE
Filed: Nov 2024

I have a Hyundai Palisade complaint. NHTSA ID Number: 11613395. I was trying to add additional information.

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NHTSA #: 11625429
highUNKNOWN OR OTHER
Filed: Nov 2022

Driving down the highway at 70 MPH, no other vehicles around, we heard exploding glass shatter above us. The sunroof cover was closed, so no glass in the cabin. There was nothing around us nor anything flying in the air that could have hit the sunroof.

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NHTSA #: 11491834
mediumUNKNOWN OR OTHER
Filed: Nov 2025

Child Safety Lock Failure. When activating the child safety lock, it continously lock and unlocks, making a clicking noise. The lock is ultimately disengaged after which an error notification is displayed: Child Safety Lock Failure.

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NHTSA #: 11699003
mediumUNKNOWN OR OTHER
Filed: Oct 2025

Leaking coolant: I have noticed that the coolant tank is empty a couple of days before and took it to the dealership and filled that. In 24hrs I saw the level went from full to lower level (so there is certainly leak happening. However, the dealership in not able to identify leak after 7-8 hrs testing.

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NHTSA #: 11691684
mediumUNKNOWN OR OTHER,ENGINE
Filed: Sep 2025

The engine has been intermittently cutting off every day. We have taken it to the dealership multiple times, and they say they cannot recreate the issue, so there is absolutely nothing that they can do. The vehicle will shake a little bit and then turn off.

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NHTSA #: 11689141
mediumUNKNOWN OR OTHER
Filed: Sep 2025

The tachometer on my 2021 Hyundai Palisade failed at 70,000 miles. The tachometer sometimes displays RPM at 0 and other times at 9000 during normal driving. The engine speed appears normal regardless of what the tachometer displays.

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NHTSA #: 11688137
mediumUNKNOWN OR OTHER
Filed: Sep 2025

Opened the sunroof and a loud popping sound followed by complete sunroof failure and a loud flapping sound from sunroof which appears to be from the sunroof wind deflector that is not attached I tried to take photos of this too, I pulled over and the sunroof has completely come off the runners on one side leaving it not flush to the roof, it was scary for myself and my child in the car, I did some research and found a technical service bulletin which I was not aware of even though I regularly maintain my vehicle at the dealership.

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NHTSA #: 11686985
mediumUNKNOWN OR OTHER
Filed: Aug 2025

The electronic child safety lock system that is controlled with the door panel has been consistently failing since about 6 months after I got my vehicle. It tries to the lock the doors repeatedly until the system fails and tells me "child safety lock failure" on the display. I have had it in the service department on four separate occasions where they have not been able to pinpoint the issue.

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NHTSA #: 11684096
mediumUNKNOWN OR OTHER
Filed: Aug 2025

Sun roof snaps cheap plastic parts. They produced a tbs for it yet expect people to pay over 4k in repairs for a common issue which is a major safety issue. (TSB) 23-BD-003H Occurred 3 months after buying it certified

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NHTSA #: 11682780
mediumUNKNOWN OR OTHER
Filed: Aug 2025

This issue is concerning the sunroof. Hyundai released a TSB on the sunroof wind deflectors but not yet a recall even though so many people have been impacted by it. The TSB states: “ On certain Palisade (LX2) vehicles, the sunroof wind deflector may malfunction and cause damage to the sunroof mechanism.

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NHTSA #: 11680604
mediumUNKNOWN OR OTHER,ENGINE
Filed: Apr 2025

the issue is with excessive oil consumption, unknown, SUV was taken to the dealership and that's when I was told what the issue was, just inspected by the dealership, warning was the truck was shaking abnormally

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NHTSA #: 11653253
mediumUNKNOWN OR OTHER
Filed: Oct 2024

Upon opening the sunroof, two metal pieces flew off while driving and now the sunroof will not shut. The metal that flew off could’ve hit a car behind me. The car is available for inspection, Upon request.

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NHTSA #: 11618961
mediumUNKNOWN OR OTHER
Filed: May 2024

The hatch struts prevent the hatch door to close due to the broken plastic surrounding the struts. Both struts were replaced a year after the vehicle was purchased brand new and then a year later another broke and now they are broken again and in less than a year they are showing sign of hair line cracks, which will eventually causes the hatch door to get stuck sand it will not shut.

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NHTSA #: 11586256
mediumUNKNOWN OR OTHER
Filed: Feb 2024

Our car was parked in our garage overnight. In the morning, I went to get in the car and found that the sunroof had shattered. There was no evidence that anything had fallen on it or hit it; it was just simply shattered.

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NHTSA #: 11574277
mediumUNKNOWN OR OTHER
Filed: Oct 2023

My locks start making a clicking noise randomly, sometime when vehicle is off some times when it is going down the road. It makes a series of clicks, sounds like doors are locking and unlocking, then I get a warning that pops up on dash that says child safety lock failure. When I took it to the dealership they could not get any failure codes when they hooked up computer.

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NHTSA #: 11547994
mediumUNKNOWN OR OTHER
Filed: May 2023

Component: child safety lock system Risk: we have a 6 year old and a 2 year old. We bought the SUV as a family vehicle. If the child safety lock system does not work out children would be able to open their doors while traveling at highway speeds.

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NHTSA #: 11519876
mediumUNKNOWN OR OTHER
Filed: Jan 2022

After having my 2021 Palisade with only 3,000 miles, a small crack formed on the base of the wind shield. This crack quickly spread across the the bottom of the windshield in less than a months time. The glass appears to be fragile and thin.

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NHTSA #: 11446997
mediumUNKNOWN OR OTHER
Filed: Nov 2021

Front Windshield cracked on the top right corner. The car has been sitting in my driveway since purchased in January 2021 with only 3250 miles so far. I contract Hyundai and they asked to take it to the dealership however nothing was done to fix it since the crack was larger than six inches.

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NHTSA #: 11439186
mediumUNKNOWN OR OTHER
Filed: Sep 2021

My grandson {3 year old) went from back seat to front seat while the subject vehicle was parked in the driveway. Barely hit the front windshield (no whimper not even a bruise). The windshield spiderwebbed in a huge pattern on the right side.

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NHTSA #: 11433844
mediumUNKNOWN OR OTHER
Filed: Jul 2021

windnoise/whistle noise in driver door on 2021 Palisade SEL

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NHTSA #: 11424718
mediumUNKNOWN OR OTHER
Filed: Mar 2021

The air conditioner stopped working. The air was not cold at all and a I heard a noise like gas slipping away was very obvious. I had to turn it off because was afraid could be dangerous gas and no sense in leaving the AC on if wasn't working.

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NHTSA #: 11399161
mediumUNKNOWN OR OTHER
Filed: Feb 2021

The wireless car play constantly loses signal as shown in the photo. There are several forums out there with the same problem and every dealership claims there's no issues. I could provide tons of people with the same issues.

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NHTSA #: 11394912
mediumUNKNOWN OR OTHER
Filed: Dec 2020

I just bought a 2021 sel palisade on thursday and I'm having problems with the apple wireless carplay connection. It will connect, shows the navigation apps, and play music for about 5 to 10 minutes then drops out. Then a message pops up saying I have no bluetooth connection with any device.

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NHTSA #: 11383187
mediumUNKNOWN OR OTHER
Filed: Oct 2020

I had just left the dealership with 28 miles on the odometer when a small pebble hit the windshield and caused a one and one half inch crack in the windshield. I was traveling at 45 MPH. The windshield has to be defective or too thin to incur this damage.

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NHTSA #: 11366833
lowUNKNOWN OR OTHER
Filed: Jun 2024

The trunk electrical. When I push the button the trunk fully opens as you are in the turn knit begins to close and has no sensor. I came down into the back of my neck so hard and caused injury .

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NHTSA #: 11592972
lowUNKNOWN OR OTHER
Filed: Mar 2024

Child safety lock, making a clicking sound while engaged. When the lock is disengaged, the sound goes away. This sounds like a safety concern when you are trying to put on the child log for safety of your child.

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NHTSA #: 11578772
lowUNKNOWN OR OTHER
Filed: Oct 2023

I’m having trouble with getting insurance protection on my 2021 Hyundai Palisade. It appears that the SUV is easy to seal. State Farm and Travelers insurance company will not write a policy on a Hyundai vehicle.

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NHTSA #: 11550546
lowUNKNOWN OR OTHER
Filed: Aug 2023

Child safety lock failure. It is constantly unlocking and locking randomly when the car is parked or driving.

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NHTSA #: 11537113
lowUNKNOWN OR OTHER
Filed: Jan 2023

Driving down I-5 and heard an extremely loud explosion above driver and passenger seats. Upon inspection at home, the sunroof has shattered with a hole directly in the middle of the unit. No debris or vehicles were in front of the vehicle during the incident.

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NHTSA #: 11500725
lowUNKNOWN OR OTHER
Filed: Aug 2022

The car randomly stopped in the middle of not where, like a stop sign, high way, and anywhere while driving it. Very unsafe… the car ask you to put the car on neutral or parking then the car does not want to start. After 15 min you can start the car with Neutral button.

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NHTSA #: 11481653
lowUNKNOWN OR OTHER
Filed: Apr 2022

Windshield cracks easily it's a problem with this vehicle

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NHTSA #: 11461949
lowUNKNOWN OR OTHER
Filed: Jan 2022

Another windshield complaint - we got a mosquito size chip in the windshield right after we bought it. It has not spread. However now all of a sudden under no known rocks hitting it - the lower passenger side now has a crack that has spread across the windshield.

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NHTSA #: 11448552
lowUNKNOWN OR OTHER
Filed: Sep 2021

Oxygen depleting Lighter Than Air TOXIC gasses within the vehicle causing anoxia among inhabitants. This problem has been noted consistently on Hyundai web sites with no response. This problem becomes more dangerous with weather conditions and closed environment within the vehicle.

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NHTSA #: 11433090
lowUNKNOWN OR OTHER
Filed: Sep 2021

I was turning out of a fairly quiet street and onto another road and I heard o crack and looked around my rear view mirror and saw my windshield crack. Nothing hit it it just cracked. I live in hot south Florida and the AC was on.

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NHTSA #: 11431771
lowUNKNOWN OR OTHER
Filed: Jul 2021

Windshield glass cracked in two different locations. One caused by a small pebble and the second looks to have cracked on its own. Vehicle only 6 months owned.

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NHTSA #: 11426856
lowUNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: May 2021

Small chip in windshield grew into several large cracks in a very short amount of time. Based on research, many Palisade owners have been experiencing the same issue.

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NHTSA #: 11418698
lowUNKNOWN OR OTHER
Filed: Mar 2021

When using apple play, wireless and connected, my display screen goes black. I hear this is a common issue with the palisade.

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NHTSA #: 11404609
lowUNKNOWN OR OTHER
Filed: Dec 2020

This vehicle only allows for wireless apple carplay connectivity. When using this feature, calls drop constantly, maps and directions drop constantly, and the navigation screen goes black while driving. This has caused major distraction and lost calls/directions.

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NHTSA #: 11383886

Other 2021 Hyundai Palisade Issues