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2021 Hyundai Palisade Wipers & Visibility Problems

52 owner-reported wipers & visibility complaints from NHTSA data

52
Complaints
2
Recalls
Jan 2024Dec 2022
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Wipers & Visibility Recalls (2)

RECALLCampaign #22V627000

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.

Fix: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed December 13, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 233.

RECALLCampaign #23V180000

VISIBILITY/WIPER

Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.

Fix: Dealers will replace the driver-side windshield wiper arm, free of charge. Owner notification letters were mailed May 15, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 243. This recall is an expansion of recall number 22V-627.

Owner Complaints (52)

criticalVISIBILITY,STRUCTURE
Filed: Jun 2024

While driving down the interstate heard a loud sound, sounding like a shot gun. Looked and the sunroof shattered. Immediately took it into the dealership and they determined it was not hit by anything and they have been seeing a rise of this happening.

NHTSA #: 11597175
criticalVISIBILITY
Filed: Oct 2023

The contact owns a 2021 Hyundai Palisade. The contact stated while driving 30-40 MPH, he heard a noise coming from the windshield. The following day, there was a scratch on the passenger's side lower corner of the windshield, which later became a spider web crack.

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NHTSA #: 11550657
criticalVISIBILITY/WIPER
Filed: May 2022

Windshield has cracked twice in less than one month. Second time the car was not moving ( in parking lot) It appears there are many reports of this happening needs to be a recall. Imagine how easily it would shatter in an accident.

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NHTSA #: 11465849
criticalVISIBILITY
Filed: Apr 2022

The sunroof (front unit of panoramic sunroofs) exploded into pieces.

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NHTSA #: 11462570
criticalVISIBILITY/WIPER
Filed: Dec 2021

Every time that it has snowed this winter the wipers have stopped working. This has happened while stopped and while driving. If there is any amount of snow/ice/build up on the lower windshield, in the 'well' under the wiper blades and the hood of the car, the wipers will stop working.

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NHTSA #: 11443330
criticalVISIBILITY
Filed: Jul 2021

Driving down a 2 lane road, a small pebble struck the top of the windshield. About 5 minutes later a crack extended from the top of the windshield to the middle, directly in the drivers view. There are many, many complaints of these windshields shattering from very minor impacts and some for no reason at all.

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NHTSA #: 11426954
criticalVISIBILITY/WIPER
Filed: Jun 2021

I purchased a new Hyundai Palisade (Limited Version) on April 1, 2021. On or about May 12, 2021, while driving down the road, a small pebble struck the bottom of my windshield directly in front of the driver position, leaving a very small chip in my windshield about the size of a bb. The small chip was so small and insignificant looking no further action was taken at the time.

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NHTSA #: 11422789
criticalVISIBILITY/WIPER
Filed: Jun 2021

My 2021 Palisade Windshield has cracked after nothing struck the windshield like so many others who own the 2020 and 2021 Palisade and Kia Telluride (Hyundai's company). This is a know quality issue with weak and easily cracked windshields which many owners have filed complaints to this NHTSA site and in online forums. The windshield is among the most important safety functions on a car.

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NHTSA #: 11422071
highVISIBILITY/WIPER
Filed: Mar 2026

Your windshield developed a large crack that started from the bottom near the driver's side and extended upward about 12 inches, even though nothing hit it and the car was just sitting in the garage at around 40 degrees. This happened after the car had been parked for 4 days without being driven. The windshield will need to be replaced.

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NHTSA #: 11724099
highVISIBILITY/WIPER
Filed: May 2024

We have had the car towed twice to and from the dealer to fix the problem and they are telling us the parts are on back order and they cant fix the car but they put in in the system that it has been fixed.

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NHTSA #: 11586636
highVISIBILITY/WIPER
Filed: Jan 2024

Windshield cracks under normal highway driving condition. Smaller rocks coming onto windshield are expected under highway driving conditions. Of all the 9 vehicles that I have owned previously none had this issue but with Hyundai Palisade the glass cracked very easily.

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NHTSA #: 11566352
highVISIBILITY/WIPER
Filed: Jan 2022

SERIOUS safety problem with a VERY important VERY needed system called the WINDSHIELD WIPERS!!! THEY ABSOLUTELY SUCK!!!! I driving down the interstate and got stuck under snow, and all of a sudden my wipers just QUIT WORKING!!!

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NHTSA #: 11449432
mediumVISIBILITY
Filed: Jun 2025

The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the contact became aware of parts falling from the sunroof tract onto the front passenger’s seat. The contact held on to the remaining parts of the sunroof tract to prevent the sunroof from detaching.

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NHTSA #: 11668845
mediumVISIBILITY
Filed: Feb 2025

The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the sunroof glass fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer.

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NHTSA #: 11643772
mediumVISIBILITY
Filed: Jul 2023

The contact owns a 2021 Hyundai Palisade. The contact stated that while her husband was driving approximately 50 MPH, a rock from a truck struck the front windshield and caused the windshield to crack. While parked under a tree, an unknown object struck the front windshield and the windshield shattered.

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NHTSA #: 11532947
mediumVISIBILITY,TRAILER HITCHES,LATCHES/LOCKS/LINKAGES
Filed: May 2023

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Numbers: 22V633000 (Trailer Hitches) and 22V627000 (Visibility) however, the part to do the recall repairs were not yet available. The local dealer was contacted.

NHTSA #: 11524705
mediumVISIBILITY
Filed: Aug 2022

The sunroof wind guard arms broke and are preventing sunroof from shutting allowing elements from the exterior such as rain to get into the cabin. The dealer is aware of the issue, and has taped the sunroof as a remedy until parts come in as they are on backorder. The car alerts every time the ignition is turned off and beeps a couple times.

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NHTSA #: 11481657
mediumVISIBILITY/WIPER
Filed: Jun 2022

On June 13 I was driving on the interstate when a pebble was kicked up and hit my windshield. I exited as soon as I was able to and checked for any damage on my windshield. At that time I did not see any chips or damage.

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NHTSA #: 11469279
mediumVISIBILITY/WIPER
Filed: Nov 2021

Only approx 8000 miles on the Palisade. Tiny rock hit windshield and left a 3mm pit in the glass in the middle. Within minutes the glass cracked and is now almost a foot long.

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NHTSA #: 11438989
mediumVISIBILITY/WIPER
Filed: Oct 2021

Driving on 2 lane route at speed limit and rock hit my windshield and left a large crack and now needs repaired. Windshield cracks so easily this is also a safety hazard.

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NHTSA #: 11435786
mediumVISIBILITY,FORWARD COLLISION AVOIDANCE
Filed: Sep 2021

The contact's friend owns a 2021 Hyundai Palisade. The contact stated that while driving 70 MPH, the emergency automatic braking inadvertently engaged. The emergency braking system warning light was illuminated.

NHTSA #: 11432771
mediumVISIBILITY
Filed: Sep 2021

The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, there was an abnormal noise and the contact noticed that the bottom corner on the driver’s side front windshield was cracked. The crack obstructed his view while driving.

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NHTSA #: 11431406
mediumVISIBILITY/WIPER
Filed: Aug 2021

Went on a trip to Nashville small pebble hit windshield made a chip and rapidly started spreading. Had windshield replaced by safelite on Monday afternoon on Thursday got up to go somewhere and looked at the windshield and it had a Crack that went from the lower left hand of driver side and went all the way to the middle of the windshield

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NHTSA #: 11428993
mediumVISIBILITY/WIPER
Filed: Jun 2021

On a clean road with no vehicles in either direction, I heard something like a bug hit the windshield and saw a crack appear. Two days later, on another clean road, I heard something like a pebble hit the windshield and a much larger crack appeared, that looked like a spider web. There were no large vehicles on the road (e.g.

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NHTSA #: 11422059
mediumVISIBILITY/WIPER
Filed: Jun 2021

Small pebble impact on passenger side of windshield caused a very small chip. Chip developed into several long cracks as repair was being attempted. As cracks continue to propagate, a full windshield replacement will be necessary.

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NHTSA #: 11419529
mediumVISIBILITY/WIPER
Filed: May 2021

I keep having to get my windshield fixed because it cracks eas8

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NHTSA #: 11418822
mediumVISIBILITY/WIPER
Filed: May 2021

Vehicle with 2200 miles. No prior damage. Traveling at 50mph, sudden failure of sunroof without warning.

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NHTSA #: 11418633
mediumVISIBILITY/WIPER
Filed: Dec 2020

We were driving at a slow rate of speed and a rock bounced up from a passing car, not even driving behind it but passing head on, and it cracked the windshield. These windshields seem to be extremely fragile and can't hold up to a simple rock or even pebble.

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NHTSA #: 11384119
mediumVISIBILITY/WIPER
Filed: Dec 2020

Driving on the highway and a small pebble hit our windshield less than 1/8 inches(estimate based on crack left) in diameter. Instead of bouncing of the windshield it cracked the windshield. Attempt to repair the windshield by a auto glass company cracked it even further.

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NHTSA #: 11382817
mediumVISIBILITY/WIPER
Filed: Sep 2020

Took a road trip across the country to glacier national park in my 2021 palisade that I purchased brand new just a few weeks ago. Decided to save a little money on flying by driving instead, but now I'm regretting that decision. A small rock flew off a truck that was passing me on the left on I-90 and hit my windshield.

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NHTSA #: 11360682
lowVISIBILITY/WIPER
Filed: Dec 2022

Windshield on 2021 Palisade cracks easily I had two cracks developed within 3 days of each other. Cracks easily developed into a 2 feet crack

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NHTSA #: 11499376
lowVISIBILITY/WIPER
Filed: Dec 2022

While driving down the highway a truck in front of me slings a rock into my windshield. Watched this small crack run all the way across my windshield shortly after. These windshields are too fragile.

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NHTSA #: 11499048
lowVISIBILITY/WIPER
Filed: Aug 2022

Cracked windshiled, Unknown

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NHTSA #: 11477947
lowVISIBILITY/WIPER
Filed: Feb 2022

The car cannot be driven in the snow. The windshield wipers are "recessed" below the hood. While driving in snow when snow gets pushed down the wipers sense the snow and shutdown/lockout.

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NHTSA #: 11450975
lowVISIBILITY/WIPER
Filed: Feb 2022

When there is snow or ice build up under the front wipers that prevents them from going to thier “starting position or offer any resistance the wipers will no longer continue to function.

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NHTSA #: 11450852
lowVISIBILITY/WIPER
Filed: Feb 2022

The windshield wipers stop/lock with even a small amount of snow on the windshield anywhere in the wiper well (at the bottom, near the hood). Even if it's cleared out very well to start, snow pushed down there by the wipers causes the wipers to stop working entirely, while driving. This is unlike any vehicle I've ever driven in my life; it's incredibly annoying and unsafe.

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NHTSA #: 11450045
lowVISIBILITY/WIPER
Filed: Jan 2022

Windshield cracked without any impact. If there was an impact, it was very small as there is no sign of damage. (I didn't hear anything hit the windshield while driving) This seems to be a concern with many owners as seen in different forums.

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NHTSA #: 11448832
lowVISIBILITY/WIPER
Filed: Oct 2021

My car is 3 months old and has 2500 miles on it. The windshield has a huge crack across it. It happened while I was driving.

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NHTSA #: 11437801
lowVISIBILITY/WIPER
Filed: Jul 2021

Windshield gets rock chips very easily. It's an ongoing problem

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NHTSA #: 11426605
lowVISIBILITY/WIPER
Filed: Jul 2021

Small rock hit left side of windshield by car frame on a Sunday. Left a small, superficial knick (didn't look to be through windshield). Drove car Monday & Tuesday with no noticeable windshield damage.

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NHTSA #: 11424924
lowVISIBILITY
Filed: Jun 2021

I had only had my 2021 Palisade for 6 days, less than 400 miles, when a rock hit my windshield, the first rock to hit it. A few hours later the windshield was cracked over halfway. This is obviously a huge issue with many others, and this should be a recall!

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NHTSA #: 11421812
lowVISIBILITY/WIPER
Filed: Apr 2021

2 months old , already have chips on the windshield.. There has not been any hit as far as we know of.. But glass is chipped in two diff places

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NHTSA #: 11406372
lowVISIBILITY/WIPER
Filed: Mar 2021

Before I even hit 1000 miles my windshield chipped. I was driving behind a car not tailgating and heard a rock come up and hit my windshield. There was a big chip in my windshield.

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NHTSA #: 11403576
lowVISIBILITY/WIPER
Filed: Feb 2021

While driving down the highway, light snow can disable the windshield wipers. The wipers will not start working again until you pull over, lift the hood to clear out the wiper well. The wipers are not frozen to the windshield.

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NHTSA #: 11397653
lowVISIBILITY/WIPER
Filed: Feb 2021

Twice this has happened. My windshield wipers lock up and will not clear the window. It seems like there may be snow or ice below them where they tuck in when this happens, which is hard to clear out anyway.

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NHTSA #: 11396759
lowVISIBILITY/WIPER
Filed: Feb 2021

Wipers stop working while driving. I had cleared and use the defrost but the snow still accumulated while driving and caused the wipers to stop. I had to find a shoulder on a busy highway to clear so the wipers would start working again.

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NHTSA #: 11396763
lowVISIBILITY/WIPER
Filed: Feb 2021

I just purchased the vehicle and on the same day I was driving on the highway on my way home, I discovered a rock chip on the windshield, I did not hear anything impact the windshield but judging but not hearing any sound. The windshield seems to be very fragile compared to other vehicles I've owned.

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NHTSA #: 11396559
lowVISIBILITY/WIPER
Filed: Feb 2021

When it is snowing too heavily, too fast, or snow falls on to your windshield from your roof while driving the windshield wipers stop. They do not turn back on until you have manually cleared the windshield. This happens while you are driving.

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NHTSA #: 11395987
lowVISIBILITY/WIPER
Filed: Feb 2021

Wipers stop working when snow accumulates, blocking sensor on windshield. Very dangerous. This has happened when driving and while parked.

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NHTSA #: 11391142
lowVISIBILITY/WIPER
Filed: Dec 2020

Wipers became non-operational as snow slide down the front of the care preventing the wiper from completing a full cycle. The snow was ~3 inches up the windshield which halted the wiper in the down position. Once the snow was manually cleared the wiper was able to complete its evolution and regained functionality.

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NHTSA #: 11383847
lowVISIBILITY/WIPER
Filed: Aug 2020

Driving down the highway at approximately 55-60 MPH. A small stone kicked up and cracked the windshield immediately. This resulted in a spiderweb that as of now has stretched approximately 12 inches across.

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NHTSA #: 11351919
lowVISIBILITY/WIPER
Filed: Aug 2020

Windshield cracked 2 day of ownership. The smallest small pebble ive ever seen from road hit windshield. I've own many of cars and drive all over the usa and have never seen anything like this happen to a brand new car.

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NHTSA #: 11343383

Other 2021 Hyundai Palisade Issues