2013 Ford Fusion Seats Problems
11 owner-reported seats complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Seats Recalls (1)
SEATS:FRONT ASSEMBLY:RECLINER
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Fix: Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Owner Complaints (11)
Backseat 60 split / seat was folded down and is locked in position-unable to return to usable seat position . This has happened several times . To fix - you have to take out seat and use special tool to UNLOCK seat belt from base.
1. Im driving and all of a sudden my car will not leave the park position . It turns out that theres a recall on said problem and when i called dealership to have them tow vehicle they said i have to pay for tow. Even though its a manufactor recall. And I get car serviced regularly at dealership. This clearly not my fault as a consumer so why am i a absorbing cost. I calked for road side they gave me run around and numbers which no one answers . While my car is not working and thank god i was at a stop sign when this happened it could have been worst. And i must pay for something that is not my fault. Clearly not how this works when there is a recall. 2. Another is that i found with this car was i let back seat down to put my grand babys stroller in and seat in back wont let up on hybrid due to all the wiring under neath and in trunk. Apparently u must leave middle seat belt in latched position because that what allows u to let seat up. The car seat is supposed to go in middle area. This is clearly poor nanufactoring. But yet they charge a hundred dollars to let seat up .also a manufactoring issue. Tge solution that was given was never let back seat down. But how is that a solution when seat should let down and up. I can put car seat in back anymore nor can my babys buckle their seat belt in back. It is clearly a safety issue and if i check online or youtube this is clearly a real issue but ford ignored. How many moms or kids must die from fords haphazard behavior or stand behind the vehicle recalls that the nhtsa has authorized them to repair. . I am almost 50 but i gurantee i will make this my mission to hold ford and nhtsa accountable for this negligentband poorly made cars by ford. I will not pay for an issue which is clearly a manufacters issue. I have to pay for a tow on a transmission recall . When it was never my fault to begin with.
REAR SEATS GET STUCK WHEN LOWERED DOWN AND WILL NOT RELEASE TO RETURN BACK UP. TO BE SPECIFIC, THE LEFT BACKSEAT AND CENTER SEAT (AS THEY ARE ATTACHED) ARE THE ISSUE.
CRASHNO FIRENO INJURIES0 DEATHS0 WHEN I PUT THE BACK SEATS DOWN TO CARRY ITEMS THE BACK SEAT WILL NOT GO BACK IN PLACE. YOU HAVE TO TAKE THE BOTTOM SEAT OUT AND REMOVE THE CENTER SEATBELT BOLT WHICH IS ATTACHED TO THE FRAME AND RELEASE THE PRESSURE ONCE YOU DO THIS THE RETURNS TO A NORMAL POSITION IT IS A SAFETY ISSUE. THE MIDDLE SEAT BELT RETRACTOR SEEMS DEFECTIVE. IT WAS STATIONARY. THIS HAS OCCURRED A NUMBER OF TIMES.
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER SEAT FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V164000 (SEATS). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,035. UPDATED 12/20/16*LJ UPDATED 12/21/16.*JB
BOLTS KEEP COMING OUT OF MY SEAT. WHILE, DRIVING AND COMING TO A STOP MY SEAT POPS AND FEELS LIKE IT IS GOING TO COME COMPLETELY OUT. I HAVE ALREADY HAD THIS PROBLEM FIXED TWO TIMES. THE DEALERSHIP IS SAYING MY CAR ISN'T UNDER A RECALL FOR THIS ISSUE. ALSO WHEN I AM STOPPED AND BEGIN TO ACCELERATE MY SEAT DOES THE EXACT SAME AS WHEN BRAKING.
DRIVER SEAT RATTLE DURING ACCELERATING AND BRAKING, THE NOISE IS KIND LOUD, AND VERY NOTICEABLE. THE CAR HAS ALREADY DONE THE FRONT SEAT RECALL.
THERE IS A SHARP EDGE ON THE SEAT RAILS. I CUT MY FINGER DEEPLY RETRIEVING A NAPKIN THAT FELL BETWEEN THE DRIVERS SEAT AND CENTER CONSOLE. *TR
THIS IS AN ONGOING PROBLEM. THERE IS A GAP BETWEEN THE CONSOLE IN THE MIDDLE OF THE SEATS AND THE SEATS. THINGS(FOR EXAMPLE PHONES, MAKE UP, ANYTHING THAT I CARRY) FALL INTO THE GAP ALL THE TIME. THE PROBLEM IS THAT WHEN I PUT MY HAND INSIDE THE GAP TO PICK UP WHATEVER FALLS, THE MECHANISM HAS VERY SHARP EDGES WITH OIL THAT CUT YOUR SKIN. I HAVE CUT MY HANDS MANY TIMES WITH THOSE SHARP EDGES.WE HAVE TRIED OUR BEST TO BE CAREFUL BUT STILL GETTING CUT. THE CUTS ARE VERY PAINFUL AND ANNOYING. SINCE THE BEGINNING, I EXPRESSED MY CONCERNS TO THE FORD DEALER, THEY TOLD ME THAT OTHER PEOPLE COVER THE GAPS WITH TOWELS.THEY SAID THERE IS NOTHING THEY CAN DO ABOUT IT. I NOTICED THAT THE 2014 MODELS DO NOT HAVE THAT PROBLEM.THEY CORRECTED THE SAFETY ISSUE IN THE 2014 FUSION MODEL. *TR
TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V164000 (SEATS). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
SEAT HEADRESTS SIT TOO FAR FORWARD CAUSING BACK AND NECK PAIN. CANNOT ADJUST TO A COMFORTABLE DRIVING POSITION. *TR