2013 Ford Fusion Latches & Locks Problems

The contact owns a 2013 Ford Fusion. The contact stated that on two occasions while the vehicle was parked, the interior hood latch release button failed to operate as intended. The vehicle was taken to an independent mechanic where it was diagnosed that the hood release cable needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 135,000,

The contact owns a 2013 Ford Fusion. The contact stated that upon entering the vehicle, she observed that the driver's side door failed to securely latch closed. The door-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door latch. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages), and the VIN was included, but parts had already been repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 122,000.

The contact owns a 2013 Ford Fusion. The contact stated that the front driver’s side door failed to remain closed; and the rear passenger’s side door would not open as designed. The vehicle was taken to the local dealer who diagnosed that the locking mechanism for the doors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted regarding the failure. The approximate failure mileage was 90,000.

On Nov. 7, 2022, I took the 2013 Ford Fusion to the local dealership in Lugoff, SC for Recall 20S30 Latch Repeat repair . I waited the majority of the day and the majority of the next day and they were unable to complete the recall repair as the Ford Corporate system was not working, I have checked back with the local dealership every week since then and still no resolution. Finally, last week I called the Ford headquarters (Case Number CAS-3990-9379). They said the problem was on the local dealership's end and then I would call the local dealership and they would said it was on the Ford corporate end. This back and forth went on for 2 1/2 hours ass I could not get me along with the other two parties on the call at the same time. I called the local Ford dealership today December 7 and still no resolution.

The contact owns a 2013 Ford Fusion. The contact stated while driving at 10 MPH and exiting a parking lot, the rear passenger’s side door opened independently. The contact used the seat belt to keep the securely closed. The dealer was contacted. The vehicle was included in NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The manufacturer was contacted and stated that an authorized dealer had to repair the vehicle. The manufacturer suggested that the local dealer be contacted. The vehicle was not repaired. The failure mileage was 137,149.

Trunk randomly pops open while driving.

Went to the grocery store and put the grocery's in the rear passenger area. The door failed to latch properly and had to drive home very slowly. As it was every time we turned, the door would come open.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING 40 MPH, THE REAR PASSENGER'S SIDE DOOR OPENED INADVERTENTLY. THE CONTACT STATED HE HAD TO TIE THE DOOR CLOSED WITH A ROPE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CORWIN FORD RENO (3601 KIETZKE LN, RENO, NV 89502, (775) 329-8800) WHERE IT WAS DIAGNOSED WITH NEEDING THE REAR PASSENGER'S SIDE DOOR LATCH TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,649.*DT

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE PASSENGER'S SIDE FRONT AND REAR DOOR FAILED TO REMAIN SECURELY CLOSED. THE DOORS WERE SECURED USING STRAPS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V210000 (STRUCTURE) HOWEVER, THE FAILURE RECURRED. SCHULTS FORD OF HARMARVILLE LOCATED AT 1300 GULF LAB ROAD, PITTSBURGH, PA 15238, (412)828-2300 AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER'S DOOR FAILED TO LATCH SECURELY. BOLIVAR FORD (10140 US-64, BOLIVAR, TN 38008), WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

TL* THE CONTACT 2013 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE FRONT DOOR NEEDED TO BE REMOVED TO REPAIR THE DOOR LATCHING MECHANISM. AN UNKNOW DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

TL* THE CONTACT CALLED ON BEHALF OF HER GRANDSON WHO OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT DOOR OPENED WHILE DRIVING. THE CONTACT ALSO STATED THE HORN STARTED TO HONK INDEPENDENTLY. THE DRIVER ATTEMPTED TO CLOSED THE DOOR HOWEVER, THE DOOR FAILED TO LATCH SECURELY. THE CONTACT USED A ROPE AND SECURED THE DOOR. THE VEHICLE WAS TAKEN TO SPRADLEY BARR FORD LINCOLN GREELEY (4901 W 29TH ST, GREELEY, CO 80634), BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THERE WAS NO RECALL ON THE VEHICLE FOR THE DOOR LATCHES. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN RECALL HOWEVER, THE RECALL REPAIR FAILED TO STOP THE FAILURE FROM OCCURRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL REPAIR WAS A ONE-TIME FREE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER'S SIDE DOOR FAILED TO LATCH SECURELY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I HAVE HAD 2 DOOR LATCH FAILURES ON MY VEHICLE WITHIN 7 MONTHS OF EACH OTHER. THE FIRST ONE WAS MY DRIVER DOOR, 2ND FAILURE WAS MY REAR PASSENGER DOOR. I CONTACTED FORD MOTOR CORPORATION, AND THEY ADVISED ME THESE WERE SUPPOSEDLY ALREADY FIXED UNDER THE RECALL THAT THE VEHICLE PREVIOUS HAD. THE FIRST DOOR LATCH FAILED ON 07/06/2019, THE 2ND FAILURE HAPPENED ON 1/19/2020. THE FAILURE HAS CAUSED THE DOORS OPEN AND NOT LATCH CLOSE EVEN WHEN THE VEHICLE IS IN MOTION. I HAVE HAD TO PAY FOR BOTH OF THESE REPAIRS OUT OF POCKET WHEN IT IS CLEARLY A SAFETY ISSUE. MY REAR PASSENGER DOOR IS RARELY USED, I DO NOT HAVE CHILDREN AND I DO NOT OPEN THAT DOOR OFTEN. MY DRIVER DOOR OPENED ON ME WHEN I WAS GOING AROUND A CORNER AT 45 MPH, AND THE REAR PASSENGER DOOR OPENED ON ME AS I WAS PARKING IN A SPOT GOING ABOUT 3 MPH. FORD ADVISED ME THEY WILL LOOK INTO THIS - BUT THIS CAUSES UNEXPECTED FINANCIAL STRAINS FOR THE REPAIRS, AND MAKES ME CONCERNED ABOUT THE OTHER 2 DOORS IN MY VEHICLE THAT ARE NOT RECENTLY REPAIRED.*DT *DL

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR LATCH FAILED AND CAUSED THE FRONT PASSENGER DOOR TO OPEN WHILE DRIVING. THE CONTACT HAD TO USE A ROPE TO KEEP THE FRONT PASSENGER DOOR CLOSED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 129,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER DOOR UNLATCHED AND SWUNG OPEN. IN ADDITION, THE "DOOR OPEN" INDICATOR ILLUMINATED. THE CONTACT CALLED AUTONATION FORD UNION CITY AT 770-674-6075 (LOCATED AT 4355 JONESBORO RD, UNION CITY, GA 30291) AND WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) IN 2016. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT TOOK THE VEHICLE TO BROWN'S AUTO WORLD (2634 HOPE MILLS RD, FAYETTEVILLE, NC 28306, (910) 307-7361) TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). AFTER THE REPAIRS WERE MADE, WHILE DRIVING 25 MPH, THE PASSENGER DOOR OPENED ON ITS OWN. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND HAD THE DOOR LATCH REPLACED A SECOND TIME. SOON AFTER THE SECOND REPAIR, THE DRIVER'S DOOR EXPERIENCED THE SAME FAILURE. THE DRIVER'S DOOR WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE CONTACT'S HUSBAND WAS DRIVING 15 MPH, THE DRIVER'S SIDE DOOR OPENED ON ITS OWN. THE DRIVER HAD TO REACH OVER AND CLOSE THE DOOR. THE DOOR WOULD NOT SHUT AND LOCK. THE CONTACT STATED THAT THERE WERE PREVIOUS FAILURES CONCERNING THE OTHER DOORS AS WELL. THE CONTACT SCHEDULED AN APPOINTMENT WITH CAVILER FORD (1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-1111) FOR DIAGNOSTIC TESTING AND REPAIR FOR AUGUST 1, 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH AND MAKING A RIGHT TURN, THE REAR PASSENGER DOOR OPENED ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. PRIOR TO THE FAILURE, THE DOOR AJAR INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED GREENE FORD (LOCATED AT 2365 BROWNS BRIDGE RD, GAINESVILLE, GA 30504, (770) 532-5620) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TO LATCH, OPENED INDEPENDENTLY, AND FAILED TO CLOSE. THE CONTACT CALLED MARSHALL FORD (1075 W TERRA LN, O'FALLON, MO 63366, (636) 978-3673) AND WAS INFORMED THAT THE CONTACT WAS UNABLE TO REPAIR THE VEHICLE BECAUSE IT WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES) A FEW YEARS AGO. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE ENTERING THE VEHICLE AND CLOSING THE DRIVER'S DOOR, THE DOOR FAILED TO LATCH AND REMAINED OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO MIKE FITZPATRICK FORD (238 BULLSBORO DR, NEWNAN GA 30263, (770) 502-3673) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS ADVISED TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 156,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER DOORS OPENED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND RESUMED DRIVING, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO SUNRISE FORD (LOCATED AT 16005 VALLEY BLVD, FONTANA, CA 92335, (888) 629-1239) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS17392667. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER'S DOOR OPENED INDEPENDENTLY. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND SECURED THE DOOR WITH A JUMP ROPE. THE VEHICLE WAS TAKEN TO PEACOCK FORD (1875 S ORLANDO AVE, MAITLAND, FL 32751, (407) 644-7111) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 48,551.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT PASSENGER DOOR OPENED AND CAUSED THE FRONT PASSENGER TO FALL OUT OF THE VEHICLE. THERE WERE NO INJURIES. THE DOOR AJAR INDICATOR ILLUMINATED AFTER THE INCIDENT. THE FAILURE OCCURRED MORE THAN ONCE. THE CONTACT CALLED LICCARDI FORD AT 908-561-7500 (LOCATED AT 1615 US-22, WATCHUNG, NJ 07069) AND WAS INFORMED TO BRING THE VEHICLE TO THEM FOR AN OVERNIGHT OBSERVATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO OPEN RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER SIDE DOOR OPENED. THE VEHICLE WAS TAKEN TO CASA FORD (5815 MONTANA AVE, EL PASO, TX 79925 (915) 779-2272) WHERE THE CONTACT WAS INFORMED THAT THE RECALL (THE CONTACT WAS UNABLE TO VERIFY THE RECALL INFORMATION) HAD EXPIRED WITH NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR HANDLE DETACHED FROM THE DOOR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO KOONS STERLING FORD (46869 HARRY BYRD HWY, STERLING, VA 20164, 703-430-7700) WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED AND THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-15656745. THE FAILURE MILEAGE WAS 60,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE ENGINE SEIZED WHEN STARTING THE VEHICLE AND THE PASSENGER DOOR AJAR WARNING INDICATOR ILLUMINATED. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT PASSENGER DOOR WAS NOT CLOSED. DUNPHY FORD (7700 FRANKFORD AVE, PHILADELPHIA, PA 19136, 215-624-6700) SERVICED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE PASSENGER DOOR STILL OPENED UNEXPECTEDLY AFTER THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR FAILED TO CLOSE. THE CONTACT ALSO STATED THAT THE SAME DOOR WAS REPAIRED BY THE DEALER (BILL COLLINS FORD LINCOLN, 4220 BARDSTOWN ROAD, LOUISVILLE, KENTUCKY 40218) PER AN UNKNOWN RECALL ISSUED BY THE MANUFACTURER APPROXIMATELY TWO YEARS AGO. THE MANUFACTURER WAS NOTIFIED OF THE RECURRENCE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED OF THE RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,500.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR OPENED WITHOUT WARNING. THE CONTACT HAD TO USE HIS BELT TO CREATE A TEMPORARY METHOD TO SECURE THE DOOR DUE TO THE FAILURE. THE DEALER (THE FORD STORE MORGAN HILL, 17045 CONDIT RD, MORGAN HILL, CA 95037, (408) 782-8201) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE NEEDED TO BE INSPECTED AND DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER STATED THAT THE VEHICLE WOULD NEED TO BE REPAIRED BY A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 55 MPH, THE REAR PASSENGER DOOR OPENED INDEPENDENTLY AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. ON ANOTHER OCCASION, THE FRONT PASSENGER DOOR OPENED INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT HAD TO TAKE THE SEAT BELT AND WRAP IT AROUND THE DOOR TO PREVENT THE DOOR FROM OPENING WHILE DRIVING. THE VEHICLE WAS TAKEN TO SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746, (301) 298-0793) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

2013 FORD FUSION. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER DOOR LATCH FAILURE. *LD THE CONSUMER STATED AFTER HAVING THE VEHICLE REPAIRED UNDER THE RECALL. THE FAILURE RECURRED 14 MONTHS LATER. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO PAY FOR HALF OF THE REPAIR. *JS

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE MAKING A LEFT TURN, THE FRONT PASSENGER DOOR OPENED WITHOUT WARNING. THE CONTACT HAD THE VEHICLE SERVICED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) IN JULY OF 2016 AT HIXSON FORD OF LEESVILLE (11981 LAKE CHARLES HWY, LEESVILLE,LA, 714460), BUT THE REMEDY FAILED TO REPAIR THE RECALL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (RAY SKILLMAN FORD AND SOUTHSIDE HYUNDAI, 1250 US-31, GREENWOOD, IN 46143) WHERE IT WAS DIAGNOSED THAT THE PAWL SPRING OF THE DOOR LATCH FAILED. THE DEALER STATED THAT BECAUSE THE VEHICLE WAS SERVICED UNDER THE INITIAL RECALL, IT WOULD BE AN OUT OF POCKET EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 10/06/17 *BF UPDATED 10/13/2017*JS

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 20 MPH, THE PASSENGER DOOR INDEPENDENTLY OPENED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BERKLEY FORD, 1511 US-52, MONCKS CORNER, SC 29461) WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) WAS PERFORMED ON THE VEHICLE IN JUNE OF 2016. THE MANUFACTURER INFORMED THE CONTACT THAT A RECALL WAS A ONE TIME FREE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000. ...UPDATED 10/19/17 *BF *JS

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE REAR PASSENGER DOOR FLEW OPEN. THE CONTACT STATED THAT ALL FOUR DOORS WERE REPAIRED PER AN UNKNOWN RECALL A LITTLE OVER A YEAR AGO. THE VEHICLE WAS TAKEN TO THE DEALER (SWANSON FAHRNEY FORD IN SELMA, CA, 559-896-4121) WHERE IT WAS STATED THAT ALL FOUR DOORS WERE RECALLED AND REPAIRED; THEREFORE, THE DEALER WOULD NOT BE RESPONSIBLE FOR THE CURRENT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER TO CHECK ON THE WARRANTY. THE DEALER STATED THAT THE WARRANTY EXPIRED. THE DOOR WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE FRONT PASSENGER DOOR DID NOT LATCH, CAUSING THE DOOR TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER (BILLY HOWELL FORD IN CUMMING, GA) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH SPRING NO LONGER WORKED AND NEEDED TO BE REPLACED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 55 MPH, THE FRONT PASSENGER SIDE DOOR LATCH FAILED TO LOCK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (ANDY MOHR FORD LINCOLN LOCATED AT 2713 E MAIN ST, PLAINFIELD, IN 46168; (317) 839-6541) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THERE WAS AN OPEN RECALL IN THE PAST AND THE PREVIOUS OWNER TOOK CARE OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 35 MPH, THE FRONT PASSENGER SIDE DOOR FLEW OPEN. THE CONTACT STATED THAT THE DOOR FAILED TO LATCH SECURELY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INSIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 20 MPH, THE PASSENGER DOOR LATCH FRACTURED AND CAUSED THE DOOR TO OPEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR WAS UNABLE TO LOCK PROPERLY, WHICH CAUSED THE DOOR TO OPEN WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR WOULD NOT LATCH ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE THE VEHICLES DOOR, THE DRIVERS SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER THE FAILURE THEN OCCURRED ON THE REAR DRIVER SIDE DOOR. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 50,000. UPDATED 11/29/16*LJ *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH WAS DEFECTIVE BECAUSE THE DOOR WOULD NOT CLOSE. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT NOT REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE DEALER AND MANUFACTURER WERE NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000...UPDATED 11/21/16 *BF *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE BACKING OUT OF A PARKING SPOT AT 10 MPH, BOTH THE REAR DRIVER AND PASSENGER DOORS SWUNG OPEN INDEPENDENTLY. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT PARKED THE VEHICLE AND LOCKED THE DOORS PROPERLY, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 64,000. *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE REAR PASSENGER DOOR OPENED INDEPENDENTLY. THE CONTACT STATED THE REAR PASSENGER DOOR FAILED TO LATCH AND LOCK. THE CONTACT HAD TO USE A ROPE IN ORDER TO HOLD THE DOOR INTO POSITION. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO DIAGNOSED THAT REAR DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 50 MPH, THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. UPDATED 09/29/16*LJ THE CONSUMER STATED ALL 3 REMAINING DOORS HAVE THE DEFECT. *JS

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT AND REAR PASSENGER SIDE DOORS OPENED WITHOUT WARNING. THE FAILURE RECURRED ON TWO DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LATCH FRACTURED. AS A RESULT, THE DOOR FAILED TO CLOSE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTUERER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS IN MOTION, THE DRIVER SIDE DOOR LATCH FRACTURED WITHOUT WARNING. AS A RESULT, THE CONTACT EXITED THE VEHICLE WITH NO SECURITY OTHER THAN THE SEAT BELT. THE VEHICLE WAS REPAIRED BY THE DEALER, BUT THE FAILURE RECURRED. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR DIAGNOSIS AND REPAIR. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) AND THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS ALSO UNABLE TO DETERMINE WHEN THE PART WOULD BE SENT TO THE DEALERS FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES,LOCKS,LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT 10 MPH, THE FRONT PASSENGER DOOR BECAME INOPERABLE AND OPENED WITHOUT WARNING. THE PASSENGER SUSTAINED INJURY TO THE RIGHT ELBOW AND MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 70 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY AND FAILED TO CLOSE. THE CONTACT HAD TO TIE THE DOOR DOWN IN ORDER TO SAFELY CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE LOCKS MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE OCCURRED TWICE BEFORE WITH THE FRONT PASSENGER DOOR AND REAR PASSENGER DOOR. THE CONTACT REQUESTED THAT THE MANUFACTURER REPLACE THE LOCK FOR THE ONLY DOOR THAT HAD NOT MALFUNCTIONED; HOWEVER, THE MANUFACTURER REFUSED UNTIL A FAILURE OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

MY DOOR LATCHES HAVE BROKEN ON THREE OF MY FOUR DOORS. EACH TIME IT IS LIKE PULLING TEETH TO GET A PART. ON THE SECOND TIME, I WENT IN TO GET IT FIXED, IT TOOK 2 1/2 WEEKS. ASKED DEALERSHIP TO CHECK THE OTHER TWO DOORS, SAID FINE. THE NEXT TIME I OPEN THE DOOR THAT WAS "CHECKED" DOOR WOULD NOT CLOSE.. HAD TO BRING IT BACK AND TOLD THEM I WOULD NOT LEAVE WITH OUT OTHER DOORS BEING FIXED. THE DEALERSHIP FIXED THE BROKEN ONE, BUT TOLD ME THEY CAN NOT FIX THE OTHER ONE UNTIL IT IS A PROBLEM . THE RECALL NOTICE SAYS WAIT FOR DEALERSHIP TO CONTACT WHEN PARTS AVAILABLE UNLESS CURRENTLY EXPERIENCING CONCERN WITH VEHICLE. THIS IS A HAZARD TO MY SAFETY AND OTHER DRIVERS. ALLOWING SOME ONE TO DRIVE WITH DOORS THAT CAN COME LOOSE, WHEN 3/4 HAVE HAD A ISSUES. I DON'T FEEL SAFE. PLUS I AM PAYING FOR A CAR THAT IS NOT FULLY UP TO STANDARD. IT IS LIKE DRIVING A BOMB WITH A CLOCK THAT YOU DON'T KNOW WHEN IT WILL GO OFF. THE DEALERSHIP IS HIDING BEHIND BEING A FRANCHISE AND NOT PART OF FORD. PEOPLE'S SAFETY SHOULD BE THE NUMBER ONE ISSUES. IF THIS IS HAPPENING TO ME HOW MANY OTHER PEOPLE ARE ON THE ROAD IN THE SAME SITUATION. . THANKS CONCERN OWNER AND DRIVER

TL* THE CONTACT OWNS A 2013 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT PASSENGER SIDE DOOR LATCH FRACTURED AND CAUSED THE DOOR TO INADVERTENTLY OPEN. THE DEALER STATED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE OCCURRED WITH THE REAR PASSENGER DOOR. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE REAR PASSENGER DOOR OPENED WHERE A CHILD WAS SEATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE LATCH WAS REPLACED WITH PART NUMBER BE82-5426413-D. THE FAILURE RECURRED MULTIPLE TIMES WITH A CHILD SEATED NEAR THE FAILED DOOR. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER:15V246000(LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE PART WHICH WAS USED TO REPAIR THE VEHICLE BEFORE WOULD BE USED AGAIN FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 54,083.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V246000 AND 14V597000 (AIR BAGS, SEAT BELT, LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT'S DOOR OPENED WHILE DRIVING AT AN UNKNOWN SPEED. THE FAILURE MILEAGE WAS 18,005. UPDATED 8/19/15*CN THE VEHICLE WAS REPAIRED. UPDATED 9/30/2015*JS

MY PASSENGER DOORS BOTH WOULD NOT LATCH AND CAME OPEN AFTER LEAVING A PARKING SPACE...UPDATED 05/07/15 *BF UPDATED 9/16/2015 *JS

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE FRONT PASSENGER DOOR AUTOMATICALLY OPENED AND WAS UNABLE TO LATCH THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER'S SIDE DOOR OPENED INDEPENDENTLY. THE CONTACT STATED THAT THE PASSENGER HAD TO HOLD THE DOOR SHUT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FRONT PASSENGER'S SIDE DOOR LATCH AND MECHANISM NEEDED TO BE REPLACED. THE FAILURE RECURRED ON THE REAR PASSENGER'S SIDE DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE FRONT PASSENGER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE CONTACT MADE A TEMPORARY ADJUSTMENT TO THE DOOR HANDLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,500.

PASSENGER SIDE DOOR WILL NOT LATCH. DOES NOT STAY CLOSED. *TR