MyCarTSB

2013 Ford Fusion Cruise Control Problems

27 owner-reported cruise control complaints from NHTSA data

27
Complaints
1
Fires
Jan 2017Dec 2014
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (27)

mediumVEHICLE SPEED CONTROL
Filed: Jul 2023

My turbo boosters keep causing my wastegate to malfunction and stay open. Causing my car to accelerate on its own. The pedal pulls itself down.

NHTSA #: 11531045
mediumVEHICLE SPEED CONTROL,POWER TRAIN,LATCHES/LOCKS/LINKAGES
Filed: Jul 2020

THE DOOR IS NOT LATCHING SHUT IT POPS OPEN WHEN IT FEELS LIKE IT . DRIVING DOWN THE STREET IN THE DOOR POPPED OPEN AND IT WOULDN'T SHUT ALSO SEEMS LIKE THE TRANSMISSION WON'T STAY IN PARK AT TIMES IT JUMPS WHEN I'M DRIVING IT TAKES A WHILE FOR IT TO GO INTO GEAR I HAD IT IN PARK ONE DAY AND THE CAR WAS STILL MOVING

NHTSA #: 11339470
mediumVEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Feb 2019

TAKAT RECALL: DRIVING CAR WARNING LIGHT COMES ON THEN OFF TOO FAST TO SEE WHAT WARNING IS. WHILE DRIVING ON A STREET, CAR TRIES TO STOP ON OWN LIKE HITTING BRAKES WHICH I AM NOT.

NHTSA #: 11181035
mediumVEHICLE SPEED CONTROL
Filed: Nov 2018

ACCELERATOR PEDAL SNAPPED WHILE DRIVING ON HIGHWAY

NHTSA #: 11150013
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Oct 2018

WHILE DRIVING 65MPH ON A BACK ROAD LEAVING HARRIS CO. MY CAR STARTED TO SPEED UP WITHOUT ME PRESSING THE PADDLE AND WHEN I PUSHED THE BRAKES I HAD TO PUSH IT SEVERAL TIMES BEFORE IT WOULD WORK AND SLOW DOWN THE CAR. IT PRETTY MUCH MADE US JERK FORWARD WHEN THE BRAKES STARTED TO WORK. I HAVE NEVER HAD THIS HAPPEN UNTIL WEDNESDAY OCT. 24, 2018 AND DON'T KNOW WHO TO CONTACT. I HAD MY DAUGHTER AND NIECE IN THE CAR COMING FROM MY SON FOOTBALL GAME. THAT WAS SCARY AND I HOPE IT DON'T HAPPEN AGAIN.

NHTSA #: 11142745
mediumVEHICLE SPEED CONTROL
Filed: Jun 2018

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE ACCELERATOR PEDAL FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO COURTESY FORD LINCOLN (401 PLEASANT VALLEY BLVD, ALTOONA, PA 16602) WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR ASSEMBLY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,500.

NHTSA #: 11099175
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: May 2018

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 60 MPH OR MORE WITH THE CRUISE CONTROL ENGAGED, A WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED AT AN UNKNOWN LOCAL DEALER PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), BUT THE FAILURE PERSISTED AFTER THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

NHTSA #: 11097932
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Filed: Mar 2018

WHILE BRAKING USING LIGHT TO MEDIUM PRESSURE (AND, THUS, WHILE THE CAR IS USING REGENERATIVE BRAKING), IF I HIT A POTHOLE OR BUMP JUST RIGHT, THE CAR WILL SURGE FORWARD AS IF THE ACCELERATOR WAS PUSHED. (AND, OF COURSE IT WASN'T.) THE PROBLEM IS RELATIVELY INTERMITTENT, BUT THAT DOESN'T MEAN IT IS NONEXISTENT. QUITE THE OPPOSITE; IT CAN BE RECREATED AS LONG AS THE CONDITIONS ARE CORRECT (AS DESCRIBED ABOVE). EVEN WHEN YOU RECREATE THE EXACT CONDITIONS, IT IS STILL INTERMITTENT (BUT, AGAIN, THAT DOESN'T MEAN NONEXISTENT). FORD HAS LOOKED AT THE PROBLEM REPEATEDLY AND DEEMED IT "UNABLE TO RECREATE." THIS IS A FALSEHOOD; THE PROBLEM WAS RECREATED ONCE WITH A DEALER DRIVING THE CAR. ALSO, FORD GAVE ME A DATA RECORDER UNIT AND, USING THAT, I WAS ABLE TO RECREATE THE PROBLEM WHILE THE RECORDER RAN. WHEN THEY RETRIEVED THE DATA, FORD CLAIMED THE CAR "PERFORMED AS EXPECTED." FORD REFUSED TO EXPLAIN WHETHER THAT MEANT THE CAR DID NOT SURGE OR WHETHER IT APPEARED TO SURGE, BUT THE SURGE APPEARED TO BE CALLED FOR. FORD REFUSED TO RELEASE THE RAW "FLIGHT RECORDER" DATA TO ME. FORD REFUSES TO FURTHER ADDRESS THIS PROBLEM. OUT-OF-CONTROL SURGING IS A DANGEROUS AND SERIOUS PROBLEM AND THIS PROBLEM REMAINS UNRESOLVED. I HAVE DOCUMENT EVERY STEP OF THE WAY AS I HAVE ATTEMPTED TO RESOLVE THIS. I ATTACH BELOW A LETTER I WROTE A YEAR AGO THAT BOTH DETAILS WHAT I HAD BEEN THROUGH AND THE PROBLEM ITSELF. I WOULD BE HAPPY TO PROVIDE MUCH MORE. THE DATE I PUT BELOW IS ONLY AN APPROXIMATION. I'M NOT SURE EXACTLY WHEN IT STARTED, BUT IT HAS BEEN GOING ON FOR YEARS.

NHTSA #: 11081380
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Sep 2017

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE RIGHT SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT, AN INDEPENDENT MECHANIC, STATED THAT THE THROTTLE BODY WAS FAULTY. BAYSTATE FORD IN SOUTH EASTON, MASSACHUSETTS (703 WASHINGTON ST) WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL FOR THE THROTTLE BODY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 42,160.

NHTSA #: 11025435
mediumVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Aug 2017

I BOUGHT A 2013 FUSION USED LAST YEAR I HAVE HAD THE CAR DIE GOING 70MPH ON THE FREEWAY SEVERAL TIMES AND I HAVE HAD THE DOOR FLY OPEN GOINV 70 MPH ON THE FREEWAY AND THEN WONT CLOSE . LAST WEEK MY CAR WOULDNT GO UNDER 80 MPH WHITE SMOKE BARRELING FROM THE EXAUST WITH TWO DAYS PREVIOUS A LOW COOLANT WARNING COOLANT WAS ADDED . CAR SMELT LIKE DIESEL FUEL BURNING . WENT THRU A TANK OF GAS IN 30 MIN AND THE CAR NOW SITS AT FORD SINCE THE 5TH OF AUGUST WAITING FOR TECH TO LOOK AT IT. I ALREADY KNOW ITS IS A SITUATION THAT FORD NEEDS TO RECALL AFTER READING ALL THESE COMPLAINT. I COULD HAVE DIED AND MY KIDS IM SO UPSET

NHTSA #: 11016443
mediumVEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
FireFiled: May 2017

WHILE DRIVING ON THE BELTWAY, THE CAR ACCELERATED THEN STARTED SLOW DOWN. I MERGED OFF OF THE BELTWAY AND ONTO A RAMP TO GET SOMEWHERE SAFE. AT THE RAMP THE CAR LIGHT OF THE AIR BAG CAME ON THEN, THE CAR CAME TO A STOP, AND ALL THE LIGHTS CAME ON. AND THE HOOD OF THE CAR WAS SMOKING. I LIFTED THE HOOD AND SAW THE FIRE UNDER THE ENGINE. WE MOVED AWAY FROM THE CAR AND LUCKILY A MAN IN A WORK TRUCK SAW US AND HAD A FIRE EXTINGUISHER AND PUT THE FIRE OUT. THE CAR IS WITH THE DEALER BUT, NOTHING HAS BEEN COMPLETED AT THIS TIME. THE CAR HAS BEEN WITH THEM SINCE 5/3/17.

NHTSA #: 10983665
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Filed: Mar 2017

2013 FORD FUSION ENGINE ACCELERATION WHILE DRIVING. I WAS DRIVING ON THE FREEWAY AT 65 MPH WITH MY HUSBAND AND SON. ALL OF A SUDDEN THE CAR ACCELERATED AND WOULD NOT STOP. I PUMPED THE BREAKS , WHEN I REALIZED THAT WAS NOT WORKING I PUT MY FOOT ON THE BREAK ALL THE WAY. THE CAR FINALLY STARTED TO SLOW DOWN BUT WOULD NOT COMPLETELY AND THE ENGINE WAS STILL IN ACCELERATION. WHEN I WAS ABLE TO SLOW IT DOWN TO A SAFE ENOUGH SPEED, I PUT THE CAR IN PARK AND TURNED THE ENGINE OFF. WE WERE ABLE TO GET IT TO A DEALERSHIP 2 MILES AWAY WHERE IT HAS BEEN THERE SINCE. THE DEALERSHIP IS GREAT, ITS FORD CORPORATE THAT IS THE PROBLEM. THIS IS A MAJOR SAFETY RECALL THAT NEEDS ACTION RIGHT AWAY. WE HAVE BEEN WITHOUT A CAR FOR OVER 2 WEEKS. THE DEALERSHIP AND FORD CORPORATE STATED THEY HAVE NOT SEEN ANYTHING LIKE THIS. FORD CORPORATE HAS WALKED THROUGH STEPS WITH THE TECHNICIANS TO TRY AND FIX THE ISSUE. THEY HAVE REPLACED MANY PARTS AND FAILED AT EVERY ATTEMPT. THEY STILL DO NOT KNOW WHAT IS WRONG AND REFUSE TO ACCOMMODATE US IN ANY WAY. I CANT EVEN GET A RETURN CALL FROM FORD CORPORATE. TIME FOR A LAWYER. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE ADDRESSED BEFORE SOMEONE LOSES THEIR LIFE DRIVING THIS CAR.

NHTSA #: 10969475
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Jan 2017

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA #: 10948488
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Jan 2017

WE WERE DRIVING 70MPH CRUISE CONTROL ON A HIGHWAY, LET OFF CRUISE CONTROL TO DECREASE SPEED ON THE UPCOMING BYPASS AND THE ENGINE IMMEDIATELY POWERED DOWN AND WE COASTED TO A STOP ON THE SIDE OF THE HIGHWAY BYPASS. THE ENGINE LIGHT AND ORANGE WRENCH APPEARED. THE CAR WOULD NOT START THEREAFTER. WE HAD TO CALL FAMILY TO GET OUT 5 AND 7 YEAR OLD AND A TOW TRUCK TO TAKE THE CAR TO A SHOP. *TR

NHTSA #: 10945440
mediumVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Nov 2016

I PURCHASED THIS VEHICLE NEW DELIVERED TO THE DEALERSHIP FROM ANOTHER LOCATION WITH JUST UNDER 200 MILES ON THE ODOMETER. I NOTICED MY FIRST ISSUE WHEN THE MOTOR WOULD STALL GOING AT A LOW RATE OF SPEED 15-20MPH THROUGH A PARKING LOT AT ABOUT 22,000 MILES ON THE ODOMETER AND ALSO WOULD HESITATE TO START. I ONLY ASSUMED IT WAS BAD FUEL BEING SUCH A NEW VEHICLE. THIS HAPPENED PERIODICALY UP UNTILE THE ENGINE GAVE AN OVER TEMPRATURE COOLANT DISPLAY KILLING ALL BUT IDLE POWER TO THE INGINE MAKING THE CAR UNDRIVABLE. THUS I HAD THE CAR TOWED TO THE DEALERSHIP AT EXCACTLY JANUARY 3, 2016 WITH 64,056 ON THE ODOMETER. I HAD THEN NOTICED RECALLS FOR THIS PARTICULAR MOTOR IN FORDS FUSIONS AND ESCAPES WITH THIS PARTICULAR SIZE ENGINE. AFTER THE RECALLS REPAIRS WERE COMPLETED FOR MY VEHICLE I STILL EXPERIENCED ENGINE STALLS, BUT LESS FREQUENT THROUGHOUT THIS PERIOD AND ROUGH IDLE AT INITIAL START OF THE ENGINE MORE FREQUENTLY AS TIME PASSED. THE OVER TEMPRATURE COOLANT MESSAGE CAME ON AGAIN, AT 87,000 GIVE OR TAKE ( AGAIN TOWED TO DEALERSHIP SO THEY WILL HAVE REPORTED MILAGE). I WAS INFORMED THAT NUMEROUS REPAIRS HAD TO BE MADE AND ARE NOT COVERED UNDER ANY RECALLS ALTHOUGH I FEEL THIS VEHICLE MORE THAN MEETS THE CRITERIA FOR NUMEROUS RECALLS. I HAVE HAD THIS VEHICLE CHECKED FOR COOLANT LEAKS FROM ANOTHER CERTIFIED SHOP AND NO HOSES HAVE BEEN FOUND TO HAVE ANY LEAKS.

NHTSA #: 10925583
mediumVEHICLE SPEED CONTROL
Filed: Jul 2016

DRIVING AT NIGHT, FREEWAY WITH STREET LIGHTS, VERY LIGHT TRAFFIC, CAR ON SPEED CONTROL AT 65 MPH; ABOUT 50 TO 75 YARDS IN FRONT OF VEHICLE A PLASTIC SHOPPING BAG FLEW ACROSS ROAD APPROXIMATELY 2 TO 3 FEET ABOVE ROAD SURFACE, VEHICLE SENSED THE BAG, SPEED CONTROL SLAMMED BRAKES HARD ENOUGH TO SET OFF ABS SYSTEM. SAME SITUATION HAPPENED A FEW MONTH LATER EXCEPT IN THE DAYLIGHT, CAR SLOWED DRAMATICALLY FOR A PLASTIC BAG BLOWING ACROSS THE ROAD BUT DID NOT ACTIVATE ABS SYSTEM. TALKED TO REPRESENTATIVES AT TWO DIFFERENT FORD DEALERSHIPS BUT THEY INDICATED THAT THEY NEVER HEARD ANYTHING LIKE THIS. LEFT MY NAME/NUMBER BUT NEVER HEARD ANYTHING BACK.

NHTSA #: 10883185
mediumVEHICLE SPEED CONTROL
Filed: Jun 2016

I WAS DRIVING 55 MPH ON A 4 LANE DIVIDED HIGHWAY WITH ECO CRUISE ON WHEN THE VEHICLE JUST STARTED TO SLOW. NO ERROR LIGHT ON THE DASH OTHER THAN A BRIEF FLICKER OF THE AIR BAG WARNING LIGHT, ALL ELECTRONICS, BRAKES AND STEERING SEEMED TO BE WORKING, BUT THE ACCELERATOR PEDAL WAS VERY SLACK AND THERE WAS NO RESPONSE WHEN I REPEATEDLY FLOORED IT. I ROLLED TO THE SHOULDER, TURNED THE VEHICLE OFF AND THEN ON AGAIN, AND IT SEEMED TO BE WORKING OK. IT HAS NOT HAPPENED AGAIN IN APPROXIMATELY 200 MILES OF DRIVING, MOSTLY AT HIGHWAY SPEED. HOWEVER, IT IS THE KIND OF EVENT THAT CAUSES ONE TO WORRY ABOUT THE VEHICLE SAFETY - ESPECIALLY AS THIS VEHICLE HAS ALREADY HAD 4 RECALLS FOR OTHER TYPES OF ISSUES.

NHTSA #: 10875777
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Mar 2016

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 50 MPH AND RELEASING THE ACCELERATOR PEDAL, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,757.

NHTSA #: 10852235
mediumVEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY
Filed: Jul 2015

THE RIGHT PASSENGER FRONT DOOR LATCH WAS REPLACED WITH THE SAME DEFECTIVE LATCH PART THAT HAS A RECALL, THIS DOOR IS INTERMITTENTLY STICKING WHICH IS MAKING ME EXTREMELY NERVOUS THAT IT IS GOING TO FLY OPEN WHILE TRAVELING DOWN THE ROAD WITH MY TODDLER OR SOMEONE ELSE IN THE CAR, ALONG WITH PASSENGERS ON THE ROAD. I AM IN FEAR OF BEING LOCKED INSIDE OF THE CAR AS WELL, BEING THAT IT DOESN'T HAVE ANY KEY HOLES! THE DOOR HAS STUCK APPROXIMATELY 5 TIMES SINCE THE "REPAIR" AT FAIRWARY FORD IN BURGAW, NC. ALSO WHEN I PLACE MY CAR IN REVERSE AND PRESS THE GAS PEDAL THERE IS A DELAY SOMETIMES BEFORE IT STARTS TO REVERSE, THIS CAN BE FATAL IF SOMEONE IS EVER BEHIND ME!

NHTSA #: 10745024
mediumVEHICLE SPEED CONTROL
Filed: Dec 2014

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT WOULD HAVE TO RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

NHTSA #: 10669007
mediumVEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jan 2014

I PULLED OUT OF DRIVEWAY AND ONTO HIGHWAY WHEN MULTIPLE WARNING LIGHTS CAME ON DASHBOARD. PRESSED ON GAS PEDAL AND CAR WOULD NOT MOVE. RELEASED GAS PEDAL AND VEHICLE STARTED TO ACCELERATE ON ITS OWN, REACHING SPEEDS IN EXCESS OF 45MPH. THE CAR WAS TURNED OFF AND BACK ON, AND CONTINUED SHOWING THE SYMPTOMS OF NOT MOVING WHEN GAS PEDAL WAS PRESSED, BUT WOULD STILL ACCELERATE ON ITS OWN WHEN NO PEDALS WERE PRESSED. *TR

NHTSA #: 10561354
mediumVEHICLE SPEED CONTROL
Filed: Dec 2013

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 9,000.

NHTSA #: 10556344
mediumVEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Filed: Nov 2013

WHILE DRIVING IN MODERATE AFTERNOON TRAFFIC, WITHOUT WARNING THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. A WARNING CHIME SOUNDED AND A "STOP SAFELY NOW" MESSAGE APPEARED ON THE RIGHT SIDE OF THE INSTRUMENT CLUSTER; THE VEHICLE EFFECTIVELY STALLED. AFTER PULLING ONTO THE SHOULDER, THE VEHICLE WAS COMPLETELY TURNED OFF AND RESTARTED. THE TRIP CONTINUED WITHOUT INCIDENT. SINCE THEN THE VEHICLE HAS RANDOMLY STALLED, WITHOUT WARNING SIX ADDITIONAL TIMES IN VARIOUS LOCATIONS AT VARIOUS SPEEDS. THE VEHICLE DID NOT RESTART AFTER THE LAST STALL AND HAD TO BE TOWED IN FOR SERVICE. IT HAS BEEN IN FOR REPAIRS RELATED TO THIS ISSUE ON THREE OCCASIONS OVER THE COURSE OF 4 MONTHS FOR A TOTAL OF 29 DAYS. ON ONE OCCASION, WHILE IN FOR SERVICE, THE DEALER INFORMED THE OWNER THAT THE VEHICLE ALSO STALLED WHILE BEING ROAD TESTED AND HAD TO BE TOWED BACK. THE DEALER HAS UPDATED VARIOUS SOFTWARE MODULES AND REPLACED A GATEWAY MODULE, HIGH VOLTAGE CABLE AND BATTERY CONTROLLER. THE VEHICLE IS CURRENTLY LESS THAN 11 MONTHS OLD WITH 6850 MILES. THIS HAS BEEN A SERIOUS AND PERSISTENT SAFETY ISSUE. FORD HAS DECLINED A REQUESTED VEHICLE EXCHANGE. AS A RESULT, THIS POTENTIALLY UNSAFE CAR IS CURRENTLY BACK ON THE ROAD WITH AN OWNER THAT NO LONGER HAS ANY CONFIDENCE IN IT AND FRIENDS AND FAMILY THAT RECOIL AT THE THOUGHT OF BEING DRIVEN IN IT. *TR

NHTSA #: 10552491
mediumVEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Oct 2013

ON AUGUST 02, 2013, MY 2010 FORD FUSION 3.0 WHILE DRIVING ON DC METRO AREA 495 HIGHWAY I NOTICED THAT EVEN I HAVE PRESSING THE GAS PEDAL THE VEHICLE STARTED TO STALLED ALMOST HAVING A MAYOR ACCIDENT. I TURNED OFF TRYING TO FIGURE OUT WHAT HAPPENS AND DECIDED TO TURNED ON AGAIN AND WORKING LIKE NOTHING HAPPENS FOR AT LEASE TWO WEEKS WHEN HAPPENS AGAIN. I CHECK WITH THE FORD TO SEE IF THERE ARE HAVING A RECALLS ON THAT AND I WAS TOLD THAT THEY ARE NOT RECEIVE TO MANY COMPLAINS ON THAT TO CREATE A MAYOR RECALLS ON THAT BUT LOOKIN ONLINE I SAW ALOT OF COMPLAINS. THAT MAKE ME BELIEVE THAT FORD MOTORS COMPANY KNOWS ABOUT THE PROBLEMS AND BECAUSE OF THE COST OF REPAIR AND PARTS AND THE AMOUNTS OF VEHICLE INVOLVE ON THE PROBLEMS THEY DO NOT WANTED TO FIXED. *TR

NHTSA #: 10546847
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: Aug 2013

WHILE CRUISING AT ABOUT 45MPH THE CAR SUDDENLY DECELERATED, THE ORANGE WRENCH LIGHT CAME ON, AND THE CAR WOULD NOT ACCELERATE. WHILE IDLING, THE ENGINE WAS SHAKING ABNORMALLY. THIS IS THE THIRD TIME THIS HAS OCCURRED, ONCE AT 40MPH CRUISING, AND ONCE AT ABOUT 65MPH ACCELERATING. ALL THREE INCIDENTS HAVE HAPPENED ABOUT 200 MILES APART. ALL THREE TIMES I WAS (BARELY) ABLE TO PULL OVER AND RESTART THE VEHICLE. EACH TIME THE CAR TOOK LONGER THAN USUAL TO TURN OVER. PREVIOUS TO THIS, THERE WERE SEVERAL INCIDENTS WHEN DOWNSHIFTING FROM OVERDRIVE INTO A PASSING GEAR. WHEN THE CAR SHIFTED DOWN, THE TRANSMISSION WOULD THUMP AND SHIFT ABNORMALLY HARD. THE ORANGE WRENCH LIGHT WOULD THEN COME ON. I COULD STILL ACCELERATE BUT I WOULD HAVE THE SAME "HARD" SHIFT EVERY TIME I ACCELERATED FAST ENOUGH TO FOR THE AUTOMATIC TRANSMISSION TO SWITCH INTO A PASSING GEAR. WHEN SLOWING DOWN TO A STOP, THE CAR WOULD SURGE FORWARD EACH TIME IT DOWN SHIFTED. AFTER A RESTART THE PROBLEM WAS TEMPORARILY REMEDIED, UNTIL I TRIED TO ACCELERATE WHILE IN OVERDRIVE AGAIN. *TR

NHTSA #: 10537151
mediumVEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Jul 2013

ON TWO OCCASIONS THE VEHICLE SPONTANEOUSLY ACCELERATED WHILE BACKING OUT AND PULLING INTO THE GARAGE. THIS HAPPENED WITH 2 DIFFERENT DRIVERS AND CONDITIONS WERE SIMILAR WITH VERY LOW SPEEDS AND WE WERE ABLE TO STOP THE VEHICLE BOTH TIMES BY APPLYING THE BRAKES. *TR

NHTSA #: 10523053
mediumVEHICLE SPEED CONTROL
Filed: Dec 2012

I WAS TRAVELING AT ABOUT 40MPH AND A MESSAGE FLASHED ON MY GAUGE STATING SOMETHING TO THE EFFECT ENGINE LOWER TEMP. I CONTINUED TO DRIVE THE CAR AND MESSAGE WENT AWAY. I LATER FOUND OUT THAT MY CAR HAD BEEN RECALLED FOR POSSIBLE FIRE DUE TO ENGINE OVERHEATING. I ASSUME THAT THIS MESSAGE IS THE PRE-CURSOR TO WHAT COULD BE A POSSIBLE FIRE. I TOOK MY CAR TO THE FORD DEALERSHIP AND I AM AWAITING A RESPONSE FROM FORD ON A POSSIBLE FIX. THE CAR WAS ONLY 1 WEEK OLD. I HAVE REQUESTED FORD TO TAKE THE CAR BACK AND GET INTO A NON-AFFECTED ENGINE TYPE. *TR

NHTSA #: 10487483

Other 2013 Ford Fusion Issues