2013 Ford Focus Fuel System Problems

Your car stalled and shut off while driving, and wouldn't restart when you tried to turn it back on. This happened multiple times. When you took it to the dealer, they found that your fuel line and fuel system needed to be replaced, though the repair wasn't completed. The repair likely involves replacing the fuel line and fuel pump assembly to restore proper fuel delivery to your engine.

The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle drove rough. The contact stated that the vehicle was idling rough. In addition, the fuel gauge was moving erratically. The vehicle was taken to the dealer where it was diagnosed with canister purge valve failure. The contact was informed that the canister purge valve needed to be replaced. The vehicle was not repaired. The contact was advised that the repair was not covered under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); because the recall repair had already been performed on the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 60,000.

The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The contact stated that the vehicle was restarted, and the vehicle was driven to the residence. The vehicle was taken to an independent mechanic where it was diagnosed with fuel tank and fuel pump failure. The contact was informed that the fuel tank and the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was contacted and made aware of the failure; however, the contact was informed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 98,819.

The contact owns a 2013 Ford Focus. The contact stated while driving from a complete stop, the vehicle stalled. The contact stated that on several occasions, the vehicle shuddered and then stalled. The contact stated that the failure also recurred while reversing. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure could be related to the TCM. The vehicle was not repaired. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 200,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 115,000.

The contact owns a 2013 Ford Focus. The contact stated that the check engine warning light had been illuminated. The canister purge valve had been replaced; however, the warning light remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the canister purge valve needed to be replaced. The canister purge valve was replaced. The vehicle was returned to the mechanic where it was diagnosed that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact was then referred to the manufacturer for assistance. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was 160,000.

The canister purge valve has failed. Was not defective when recall #19S22 was performed. Car failed to start repeatedly and would not idle after refilling the tank from low (fuel light on) to approximately 75%. Eventually, the car did start and after keeping the RPMs at 2000 for a few minutes, the car is back to idling normally. Check engine light did not appear until 3 days after the stall at the gas station, which had a DTC P1450 code indicating inability for the car to bleed the fuel tank, suggesting the canister purge valve. Ford should offer the free replacement of the defective purge valve and inspection of the carbon canister and fuel tank even after the 19S22 recall was performed (which was just a software update and inspection at the time of service). The possibility of the car stalling not just at the gas station is a safety issue for others and the occupant because of the possibility of a sudden loss of power/becoming an obstruction/or abruptly stopping on the road.

The contact owns a 2013 Ford Focus. The contact stated while driving 35-70 MPH, the vehicle shuddered, and the steering wheel was vibrating while depressing the accelerator pedal. Additionally, the contact stated that the RPMs were high, but the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where DTC code: P1450 was retrieved, and the contact was informed that the fuel tank was deformed. The mechanic related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The dealer was notified of the failure and informed the contact that the recall was previously completed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 101,000.

The contact owns a 2013 Ford Focus. The contact stated while driving 75 MPH, the vehicle lost motive power without warning. The contact was able to pull over on the side of the roadway and the vehicle was towed to the dealer to be diagnosed. The contact was informed that the powertrain control module needed to be updated and that the carbon canister, fuel tank, and fuel delivery module needed to be replaced. The contact was also informed that the vehicle was previously repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). On another occasion while attempting to starting the vehicle, the vehicle failed to start. The contact added fuel and the vehicle started however, the check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was contacted a case was filed and the contact was referred to the NHTSA Hotline. The failure mileage was 110,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving approximately 45 MPH, the vehicle decelerated and stalled. The contact stated that the vehicle failed to shift into gear. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch pedal, transmission, canister purge valve, injectors, and spark plugs needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 80,000.

On 4/20/23 while driving home from work on the highway my car stalled and after pulling over would not start. The check engine ight had come one. On 4/21/23 I took my car to a mechanic who found the p0456 fault in the PCM which was tied to an active recall on my vehicle. The mechanic printed out the recall information and recommended replacing the cannister purge valve, fuel tank and fuel pump assembly. They suggested I take it to the local ford dealer to have the recall work done as it would be covered. On 4/27/23 I took my car to the dealership to have the recall work done. The dealer reprogrammed the PCM and replaced the vapor canister purge solenoid. On 5/15/23 while driving home from work on the highway my car stalled again and after pulling over would not start. The fuel tank has deformed, but less than the 1 inch ford is requiring to replace it and the distance to empty is still inaccurate. On 5/16 I dropped the car back off at the dealer. They looked at the car the next day and refused to address the outstanding issues.

There was a past recall for the purge valve canister and the fuel pump and I was never notified from Ford about the recall when it was open. Now they are asking me to pay out of pocket for these repairs the dealership is asking $1400 to repair. Ford shoild honor there recalls even if the recall is closed. Now that I have the problem with the fuel system it is affecting my fuel tank as well. I have been buying Ford cars for over 20 years. The least they can do is offer financial assistance. If this is affecting my fuel tank now my car can catch on fire. I can't drive my vehicle more than two miles before it starts to slow down. At the time of the recall my vehicle had 83,000 miles. it now has 140,000.

The contact owns a 2013 Ford Focus. The contact stated after refueling the vehicle, the vehicle restarted after several attempts. However, the vehicle stalled while attempting to accelerate from a complete stop at the traffic light. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the canister purge valve was defective and the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact was referred to the dealer. The dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 84,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shuddering. The contact stated that over time, the check engine warning light illuminated. The contact took the vehicle to an independent mechanic who performed a diagnostic test and determined that the failure was due to a defective purge valve. The mechanic linked the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and referred her to a dealer. The vehicle was taken to the dealer, and the contact was informed that a software update was performed on the vehicle in relation to the recall. The manufacturer was notified of the failure and referred her to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 160,000.

The contact owns a 2013 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would not immediately start-up with the check engine warning light illuminated. The contact stated that the vehicle was stalling while driving at various speeds. The vehicle was taken to a dealer and the vehicle was serviced under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). Despite the repair, the failure recurred with the check engine warning light illuminated. The vehicle was taken back to the dealer where a diagnostic test indicated that the purge valve was defective. The manufacturer was notified of the failure and referred her to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 150,000. The contact stated that they assumed the dealer fixed the issue under the recall. Instead, after picking up the vehicle and driving away, the failure occurred. The contact tried to take it right back to the dealership but was told that a diagnostic test would have to be performed. The test results showed that the purge valve was faulty and needed replacement, the contact refused repair. The recall for this issue has been closed and cannot be reopened to repair the vehicle.

The contact owns a 2013 Ford Focus. The contact stated while driving 50-55 MPH, the vehicle began to jerk. There was no warning light illuminated. The contact veered to the side of the road. The contact then refilled the fuel tank, however, he noticed that there was a significant amount of pressure coming out of the fuel tank. The contact was able to continue driving. Additionally, the contact stated that the fuel gauge frequently provided inaccurate reading and would indicate that there was approximately 100 miles left of fuel while the fuel tank was empty. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the fuel tank had expanded and needed to be replaced. The vehicle was then taken to the dealer who provided the same diagnostic information. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline); however, the dealer had only reprogrammed the PCM. The dealer informed the contact that the fuel tank could not be replaced under the recall since the recall was marked as completed. The manufacturer was notified of the failure and informed the contact that they could not repair the vehicle under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) as the fuel tank was in good condition at the time the recall repair was completed on the vehicle a year and half prior. The vehicle was not repaired. The failure mileage was approximately 120,000.

The contact owns a 2013 Ford Focus. The contact stated while driving 70 MPH, the vehicle stalled with the check engine warning light illuminated. The contact stated that the fuel gauge indicated that there was fuel in the tank. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was not repaired. The dealer was contacted and stated that the VIN was not included in the recall. No further assistance was performed. The manufacturer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was not repaired. The failure mileage 100,000.

The contact owns a 2013 Ford Focus. The contact stated while driving 15-20 MPH with his daughter in the front passenger's side seat, the front passenger's side door opened inadvertently. There was no warning light illuminated. The contact veered to the side of the road and closed the door; however, the door failed to close securely. The contact stated that the door unintendedly opened for a second time. The vehicle was taken to a dealer who informed the contact that they could not repair the vehicle under NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) due to the vehicle having a Salvage Title. Additionally, the dealer failed to honor the recall repair of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). However, the contact stated that the vehicle still had the original parts impacted by the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 130,000. Parts distribution disconnect.

The contact owns a 2013 Ford Focus. The contact stated that on several occasions while driving at an undisclosed speed, the vehicle stalled without warning. The contact was able to coast the vehicle off the road. The engine fault service light illuminated. The contact stated that she was able to restart the vehicle after several attempts. The vehicle was taken to the dealer and was diagnosed and determined that the powertrain control module (PCM) software needed to be updated, and the fuel delivery module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the NHTSA was responsible for including VIN in recalls and advised to call the NHTSA Hotline. The failure mileage was approximately 130,000.

The contact owns a 2013 Ford Focus. The contact stated that after refueling the vehicle, while driving 40 MPH, the vehicle stalled and lost motive power. The contact was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer and the contact was informed that the carbon canister and the fuel tank needed to be replaced. The contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the vehicle had been previously repaired under the recall. The contact was informed that the vehicle would be repaired out of pocket. The vehicle was not repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 33,000.

Faulty canister purge valve caused vehicle to stall and shut down while driving on public roads. Canister purge valve is also causing check engine code P0420. Catalytic converter is also giving out while operating causing a lot of white smoke from the exhaust and catalytic converter.

The contact owns a 2013 Ford Focus. The contact stated while driving at 50-60 MPH, the vehicle was emitting abnormal loud whining sounds. The check engine warning light was illuminated. Additionally, the contact stated that upon refilling gas in the vehicle and starting the vehicle, the vehicle experienced a rough start, was shuddering and was jerking, in addition to the abnormal loud whining sounds. The contact stated that the failure had been reoccurring increasingly. The independent mechanic diagnosed that the failure was associated with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The dealer was notified of the failure and informed the contact that the recall repair was previously completed but the fuel tank and fuel delivery module were not replaced as the vehicle was not experiencing a failure at the time. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.

The contact owns a 2013 Ford Focus. The contact stated while stopped, the vehicle lost motive power; however, the windshield wipers were still activated. The contact replaced the battery and the vehicle restarted, but the vehicle would not accelerate as needed. The vehicle was towed. The contact stated that the failure was similar to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The dealer diagnosed the vehicle in past under the recall and stated that the vehicle was not affected. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 142,000.

The contact owns a 2013 Ford Focus. The contact stated that the fuel quickly evaporated soon after refueling. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal. The contact also stated that an abnormal sputtering sound was coming from the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed; the contact was informed of a failure with the catalytic converter. Upon investigation, the contact discovered NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) which he linked to the failure. The dealer was notified of the failure and notified the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 135,000.

The contact owns a 2013 Ford Focus. The contact stated while driving 70 MPH and depressing the accelerator pedal, the vehicle failed to respond. The contact stated no warning light was illuminated. The contact stated she was able to park on the side of the road. The contact stated her uncle arrived at her location and assisted with adding fuel to the vehicle. The contact was able to drive to her residence. The contact stated she had experienced the failure a second time. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.

The contact owns a 2013 Ford Focus. The contact stated that after refueling, the vehicle failed to restart immediately. The contact stated that after several attempts, the vehicle started but then lost motive power and stalled with the check engine warning light illuminated. The contact linked the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not repaired. The dealer and the manufacturer were contacted and notified of the failure but offered no assistance. The contact was referred to the NHTSA for assistance. The failure mileage was 129,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning. The dealer was notified of the failure and scheduled an appointment to diagnose the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA to file a complaint. The vehicle was not repaired. The failure mileage was approximately 68,950.

The contact owns a 2013 Ford Focus. The contact stated that the vehicle failed to start after multiple attempts with the transmission warning message displayed on the instrument panel. The contact had the vehicle towed to a dealer where a diagnostic test determined that the powertrain control module was defective. The vehicle remained at the dealer for two weeks. Once the parts to repair the vehicle arrived, the contact was then informed that the battery and dual clutch transmission also needed to be replaced. The manufacturer was notified of the failure and informed her that the vehicle was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 99,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle shuddered, vibrated, and lost motive power. During the failure, the check engine warning light was illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The contact also indicated that the powertrain had been serviced several times under the same failure. No further information was available. The approximate failure mileage was 90,000.

Daughter's car has hesitation when driving, took to son who is mechanic. He said it has hesitation, cough idle, loss of power and the gas tank is malformed. He said he looked up the vin and it showed recall 18532-51. I looked on fords website and see that this is recall for their reference number 19S22. My son said this is dangerous because that issue with the fuel tank vacuum could cause the gas tank to crack. I called ford service center to schedule a recall repair but they told me her vin does not show that recall. This car has all the symtoms of the recall, the vin showed up for my son, and the recall is mentioned on fords werbsite. We need to have this repaired. It is a known issue for 2012-2013 ford focuses. Why wouldn't her car be covered??

The contact owns a 2013 Ford Focus. The contact stated that she was unable to add more than 3 gallons of fuel to the vehicle. The contact also stated that the vehicle was taken to the dealer where they stated that the vapor canister needed replacement. The contact stated that for the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) and 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The contact mentioned that the previous owner had experienced the failure starting in 2018. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA for assistance. The failure mileage was approximately 65,000.

The contact owns a 2013 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled on multiple occasions. The contact indicated that during the failure there was fuel in the fuel tank. The cause of the failure was not determined. The manufacturer was notified of the failure and informed the contact that the vehicle was included in the NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 120,000.

The car stalled several times while driving. After a mechanics evaluation it was determined that there was a fuel delivery problem. After further evaluation it was confirmed that the problem was a defective purge solenoid. This item was recalled by Ford. However, they did not include this vehicle (by date) in the recall. The recall lists cars made until July 2012 and this vehicle was manufactured in May of 2013. The effect of the defective purge solenoid caused damage to other components of the fuel delivery system. I am now forced to pay for the repairs out-of-pocket. For a problem that is known by (and recalled by) Ford but is excluded from the recall. NOT FAIR

The contact's mother owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated without warning while depressing the accelerator pedal. The vehicle was taken to an unknown dealer and was repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the failure persisted after repair. The contact had taken the vehicle back to the same dealer on numerous occasions, but after each visit, the failure persisted. The manufacturer was notified of the failure and offered no assistance. The contact was referred to NHTSA to file a safety complaint. The vehicle was not repaired. The failure mileage was unknown.

MY CAR WHEN AT IDLE OR DRIVING AT LOW RPM (900-2000) WILL STALL OUT AND NOT START FOR A WHILE. IVE REPLACED FUEL PRESSURE SENSORS AND THE INJECTION PUMP, AND IT STILL STALLING.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE AND INFORMATION WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT SHE NOTICED THAT THE FAILURE ONLY OCCURRED WHEN THE FUEL LEVEL WAS NOT AT FULL CAPACITY. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT CALLED ZEIGLER FORD OF LOWELL (11979 FULTON ST E, LOWELL, MI 49331, (800) 646-4660) AND WAS THEN REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED HER TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

CAR FILING HARD, STALLING OUT WHEN ACCELERATING. COMPLETE STALL/FAILURE UNABLE TO RESTART WHILE DRIVING AT 55+ MPH. ALMOST GOT REAR ENDED. MORE ISSUES THE LESSGAS THE CAR HAS.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED UNDER EITHER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) OR 19V515000 (FUEL SYSTEM, GASOLINE) AT JACKY JONES FORD LINCOLN, INC. (714 NEW HWY 68, SWEETWATER, TN 37874, (423) 337-5066). THE CONTACT STATED THAT AFTER THE RECALL REPAIR, THE INSTRUMENT CLUSTER PROVIDED ERRONEOUS INFORMATION. THE CONTACT STATED THAT WHILE REFUELING, THE VEHICLE NO LONGER ALLOWED THE SAME AMOUNT OF FUEL TO BE ADDED TO THE FUEL TANK AS BEFORE THE RECALL REPAIR. THE CONTACT CALLED THE SAME DEALER AND WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VEHICLE HAD BEEN REPAIRED UNDER THE RECALL. THE MANUFACTURER THEN REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,997.

THE FUEL GAUGE AND MILES TILL EMPTY IS ALWAYS WRONG SO I CONSTANTLY RUN OUT OF GAS WHILE DRIVING ANYWHERE. WHEN I PUT THE FUEL NOZZLE IN MY TANK IT MAKES A HISSING NOISE (COMPRESSED AIR) OR IT SPRAYS FUEL OUT OF THE TANK. I HAVE A CHECK ENGINE LIGHT THAT WON'T GO OFF.

THE VEHICLE WILL STRUGGLE TO START OR FAIL TO START ONCE REFUELED. WHEN IDLE THE CAR WILL INCREASE TO 1,500-2000 RPM WITHOUT ASSISTANCE. AT TIMES WHILE IDLE, THE VEHICLE WILL ALSO FLUTTER AROUND 400-500 RPM THREATENING TO STALL (HAS DONE MORE THAN ONCE). THE FUEL GAUGE READS INACCURATE MEASURING A QUARTER TANK MORE THAN ACTUAL. CHECK ENGINE LIGHT FOR A CANISTER PURGE VALUE ISSUE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING UP HILL AT 60 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC RETRIEVED FAULT CODE: P1450 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO HUNTINGTON BEACH FORD (18255 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (714) 842-6611) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 143,595. INVALID VIN.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START-UP AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. SOON AFTER THE CHECK ENGINE WARNING LIGHT ILLUMINATED, THE VEHICLE HESITATE WHILE DEPRESSING THE ACCELERATOR AFTER COMING TO A COMPLETE STOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER REFERRED THE CONTACT TO WESTERN SLOPE FORD (2264 US-50, GRAND JUNCTION, CO 81505) WHERE THE INFORMATION PROVIDED BY THE MANUFACTURER WAS CONFIRMED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL TANK VACUUM PUMP WAS DEFECTIVE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT TOOK THE VEHICLE TO LEO KAYTES FORD (145 NY-94, WARWICK, NY 10990) WHERE THE VEHICLE WAS INSPECTED AS A PART OF THE RECALL. NO DEFECTS WERE FOUND. THE VEHICLE WAS RETURNED TO THE CONTACT WITH NO REPAIRS PERFORMED. THE CONTACT STATED THAT RECENTLY THE VEHICLE WAS SHIFTED IN REVERSE AND STALLED WITHOUT WARNING. THE CONTACT CALLED LEO KAYTES FORD WHERE SHE WAS INFORMED THAT THE RECALL HAD EXPIRED. SHE WAS THEN GIVEN AT ESTIMATE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER ELIGIBLE FOR THE FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,260.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE EXPERIENCED A MISFIRE AND SPUTTERED. ADDITIONALLY, THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE OCCASIONALLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO QUICK LANE AT SAW GRASS FORD LOCATED AT 14501 WEST SUNRISE BLVD, SUNRISE FL 33323, WHERE THE MECHANIC PERFORMED A SOFTWARE UPDATE UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE AN ADDITIONAL UNKNOWN SOFTWARE UPDATE WAS PERFORMED BUT FAILED TO FIX THE FAILURE. THE CONTACT INDICATED THAT THE FUEL TANK WAS DAMAGED HOWEVER, THE FUEL TANK WAS NOT REPLACED AS STATED IN THE NHTSA CAMPAIGN. THE CONTACT STATED THAT THE VEHICLE ALSO RECEIVED A FUEL SYSTEM CLEANING AND A FUEL INDUCTION INJECTION HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE HER FRIEND WAS DRIVING AT 70 MPH, THE VEHICLE RAN OUT OF FUEL. THE CONTACT STATED HER FRIEND HAD TO PUT ON HER EMERGENCY HAZARD LIGHTS ON TO SAFELY DRIVE TO A GAS STATION. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO KEN WILSON FORD LOCATED AT (769 CHAMPION DR, CANTON, NC 28716) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

THE FUEL TANKED IS DEFORMED AND THE FUEL GAUGE REFLECTS ONE-QUARTER TO ONE-HALF OF A TANK OF FUEL WHEN IT IS ACTUALLY EMPTY. THE RECALL NOTICE INDICATED THE FUEL TANK COULD BE REPLACED IF DEFORMED. MY FUEL TANK IS DEFORMED AND I MENTIONED THAT TO THE SERVICE ADVISOR. HE DIDN'T SEEM INTERESTED IN MY CONCERN. NOT KNOWING HOW MUCH FUEL IS REMAINING IN THE TANK IS A REAL PROBLEM. THE TANK IS DEFORMED AND SHOULD BE REPLACED AS PER THE RECALL.

I HAVE BEEN CALLING MY LOCAL FORD DEALERSHIP (TAMIAMI FORD IN NAPLES, FLORIDA) TO SCHEDULE AN APPOINTMENT FOR RECALL 18S32 FOR MONTHS NOW AND THEY STILL HAVE NOT SCHEDULED AN APPOINTMENT WITH ME. THE SERVICE DEPARTMENT TAKES DOWN MY INFORMATION AND TELLS ME THEY WILL CALL ME BACK TO SCHEDULE AN APPOINTMENT, AND THEN TO REPEAT ALL MY INFORMATION AGAIN TO A VOICE MESSAGE. I HAVE NEVER RECEIVED A CALL BACK TO SCHEDULE AN APPOINTMENT. I HAVE CALLED AND ASKED TO SPEAK TO THE SERVICE MANAGER SEVERAL TIMES, ALWAYS GETTING VOICEMAIL SAYING HE IS CURRENTLY ON A CALL WITH A CUSTOMER AND WILL CALL ME BACK URGENTLY. I HAVE LEFT SEVERAL MESSAGES ON THE SERVICE MANAGERS VOICEMAIL. THE SERVICE MANAGER HAS NEVER CALLED ME BACK. THIS HAS BEEN ONGOING SINCE AUGUST 2019 AND I AM RECEIVING LETTERS FROM FORD REMINDING ME I HAVE A RECALL AND TO GET IT FIXED WITH MY LOCAL DEALERSHIP, WHILE I LITERALLY CANNOT SCHEDULE AN APPOINTMENT.

I HAD MY TRANSMISSION RECALL WORKED ON AND IMMEDIATELY AFTER THAT MY CHECK ENGINE LIGHT CAME ON AND EVERY TIME AFTER THAT ANYTIME I GET GAS MY CAR STALLS AND HAS ISSUES STARTING. I HAVE TO SIT AND WAIT FOR 20 OR 30 MINS BEFORE MY CAR WILL START. IF I TRY TO DRIVE OFF I HAVE TO PUSH DOWN ON THE ACCELERATOR AND SHIFT INTO DRIVE AND IF I STOP THE CAR WILL SHUT OFF.

IVE CALLED NOT ONE BUT TWO DEALERSHIPS AND THEY KEEP SAYING THEY CAN ONLY FIX THE DOORS ON MY CAR BUT THE FUEL HAS HAD A RECALL ON IT FOR JUST AS LONG I CAN NOT CONTINUE TO BE AFRAID TO PUT MY 4 MONTH OLD SON IN MY VEHICLE BECAUSE THEY REFUSE TO FIX OR EVEN ATTEMPT TO FIX THE ISSUE MY VEHICLE CONTINUOUSLY CUTS OFF AT RANDOM TIMES ANYWHERE EVEN GOING DOWN THE INTERSTATE I ALWAYS KEEP IT ABOVE HALF A TANK AND IT STILL CUTS OFF IM PUTTING MY HOLE FAMILY AT RISK DUE TO A ISSUE FORD REFUSES TO FIX AND I CAN NOT AFFORD TO GET A NEWER CAR OR EVEN A DIFFERENT CAR. I ALSO CAN NOT DRIVE A RENTAL WHILE IT SITS AT A SHOP FOR MONTHS. IT CUTS OFF TAKING OFF SLOWING DOWN AND EVEN RUNNING AT SPEED.

MY VEHICLE WAS IN MOTION WHEN IT CAME TO A STOP FROM LOSING POWER

THE VEHICLE SUDDENLY SHUT OFF WHILE MY DAUGHTER WAS DRIVING ON A HIGHWAY AND SHE WAS UNABLE TO RESTART IT. THE MECHANIC STATES THAT IT IS A MALFUNCTION INVOLVING THE PURGE VALVE AND FUEL PUMP. DUE TO THIS MALFUNCTION, THE O2 SENSOR AND FUEL TANK NEEDS REPLACED AND THE PCM NEEDS REPROGRAMMED. THE MECHANIC STATES THIS SHOULD BE COVERED UNDER RECALL 18S32 AND 19S22 BUT FORD IS SAYING THAT MY PARTICULAR VEHICLE IS NOT COVERED UNDER THIS RECALL. WHY???

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE SLOWED DOWN, SHOOK, AND STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK CANISTER, AND FUEL VAPOR PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,025.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE REMEDY FAILED. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. FORD COUNTRY (280 N GIBSON RD, HENDERSON, NV 89014, (888) 360-8509) WAS CONTACTED AND INFORMED THE CONTACT TO KEEP THE VEHICLE FUELED ABOVE HALF A TANK AND THAT THE COMPUTER NEEDED TO ADJUST TO THE UPDATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,142.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) ON JANUARY 2, 2019. THE CONTACT STATED THAT THE VEHICLE DID NOT RESTART AFTER BEING FUELED. THE VEHICLE RESTARTED AFTER A WHILE, BUT FAILED TO START AGAIN THREE DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE RECALL REPAIR WAS PERFORMED: JOHN KENNEDY FORD (888-377-1951, LOCATED AT 1403 RIDGE PIKE, CONSHOHOCKEN, PA 19428). THE TECHNICIAN DIAGNOSED AND REPLACED THE PURGE VALVE ASSEMBLY, BUT THE FAILURE RECURRED THREE DAYS LATER. AFTER THE FUEL TANK WAS REFILLED, THE VEHICLE SHOOK, SHUDDERED, AND STALLED. ALSO, THE BATTERY AND CHECK ENGINE INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE FUEL CANISTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 90,153.

FUEL PUMP WENT OUT AND HAD TO BE REPLACED IN APRIL 2019. RECENTLY RECEIVED A LETTER OF FUEL PUMP RECALL ON MY 2014 FORD FOCUS VIN [XXX]. MY 2013 FORD FOCUS DOES NOT HAVE A RECALL BUT IS HAS THE SAME ENGINE, BUILT AT THE SAME PLANT, AND BUILT WITHIN THE SAME YEAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE VEHICLE WAS TURNED OFF, AN ABNORMAL NOISE WAS DETECTED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO MARTIN DODGE JEEP CHRYSLER (2209 SCOTTSVILLE RD, BOWLING GREEN, KY 42104, (270) 216-5185) WHERE IT WAS DETERMINED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED; HOWEVER, A DIAGNOSTIC WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

CHECK ENGINE LIGHT CAME ON INDICATING AN ERROR WITH THE FUEL SYSTEM. POTENTIALLY RELATED TO RECALL ID 298189. CPV WAS REPLACED.

RECALL ON MY CAR HAS BEEN ALMOST A YEAR. IT HAS BEEN 11 MONTHS

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO WRAY FORD (2851 BENTON RD, BOSSIER CITY, LA 71111, (318) 686-7300) WHERE IT WAS DIAGNOSED THAT THE PCM SOFTWARE CRASHED AND NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED PER THE RECALL DUE TO THE MILEAGE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 23983015. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 160,000.

RECALL 18V735 WAS ISSUED ALMOST A YEAR AGO. HOWEVER, FORD SEEMS UNINTERESTED IN CORRECTING THE ISSUE. SAFECAR.GOV REPORTS: "RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." I'M STILL WAITING AND WAITING ON A FIX., DRIVING A POTENTIALLY DANGEROUS VEHICLE IN THE MEANTIME.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO BOWEN SCARFF FORD-LINCOLN (LOCATED AT 1157 CENTRAL AVE N, KENT, WA 98032, (800) 577-1158), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 175,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLOOMINGTON LINCOLN (1001 CLOVER DR S, MINNEAPOLIS, MN 55420, (952) 888-2271) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO GARY SMITH FORD (1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548, (888) 814-7437) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) REGARDING THE CANISTER PURGE VALVE. AFTER THE RECALL REPAIR WAS PERFORMED, THE FAILURE CONTINUED AND THE CHECK ENGINE INDICATOR ILLUMINATED. UPON RETURNING TO THE DEALER, THE CONTACT WAS INFORMED THAT THE RECALL WAS DEEMED INEFFECTIVE AND THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET TO REPAIR THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 62,000.

WHILE DRIVING DOWN A BUSY ROAD(M53) IN MICHIGAN, THE CAR LOST POWER, GOT A MESSAGE ON THE DASH SAYING TRANSMISSION OVERHEATING, PULL OVER WAIT 5 MINUTES. ONCE IT HAPPENED SEVERAL TIMES, I HAD TAKEN IT TO THE LOCAL FORD DEALER. AFTER $1200 REPAIR, I INVESTIGATED AND FOUND OUT ABOUT ALL OF THE ISSUES WITH THIS TRANSMISSION. WHY WOULD FORD NOT HAVE DONE A BETTER JOB AT REDESIGNING THESE OR FIXING THEM WITH MILLIONS OF THEM ON THE ROAD? WE HAD JUST PURCHASED THIS VEHICLE 2 DAYS PRIOR, UNSURE IF WAS AN ONGOING ISSUE WITH THIS VEHICLE

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING ON THE HIGHWAY THE VEHICLE STOPPED RUNNING AND LOST ALL POWER WITHOUT WARNING THE VEHICLE COULD NOT BE RE-STARTED. WAS ABLE TO GET THE VEHICLE TOWED AND LOOKED AT BY AN INDEPENDENT REPAIR SHOP SINCE THE FORD DEALERSHIPS WERE TOO BUSY TO LOOK AT A VEHICLE THAT WAS 3 HOURS AWAY FROM THE HOME ADDRESS. THE CAUSE OF THE ISSUE WAS THE EVAPORATOR VACUUM CANISTER. THE FAILURE OF THE CANISTER ALSO CAUSED THE FUEL TANK TO DEFORM AND DAMAGED THE FUEL PUMP/LEVEL SENSOR. THE CANISTER WAS REPLACED AND THE FUEL TANK POPPED OUT AS MUCH AS POSSIBLE, BUT THE FUEL LEVEL SENSOR IS STILL READING INCORRECTLY DUE TO THE DEFORMED TANK.

"TAKATA RECALLS" TOOK IN FOR RECALL TO FIX THE PROBLEMS. THE VEHICLE WHEN DRIVEN, ABOUT TO STALL WHEN IT SLOWS DOWN, LIKE AT STOP, IT SOUNDS LIKE A LITTLE GAS BEING TAKEN WHILE IN MOTION, CITY STREET, COUNTRY ROAD, THEN HIGHWAY

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED GREAT AMERICA FORD LINCOLN(580-338-8423, LOCATED AT 906 U S 54, GUYMON, OK 73942) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR*JB

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ZIEMES FORD (3004, 5700 E MAIN ST, FARMINGTON, NM 87402, (888) 375-9581) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ART HILL FORD LINCOLN (901 W LINCOLN HWY, MERRILLVILLE, IN 46410, (219) 738-5300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE RAN OUT OF FUEL; HOWEVER, THE FUEL GAUGE DISPLAYED A HALF TANK OF FUEL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS REGARD THE AIR PURGE VALVE RECALL FOR MY FOCUS ST. HAVE GONE TO THE DEALERSHIP SEVERAL TIMES AND HAVE BEEN TOLD THAT THE PART IS NOT AVAILABLE AND TODAY I WAS TOLD THE SOFTWARE IS NOT READY. THIS IS HARD TO BELIEVE IN VIEW OF HOW BOEING HAS FIXED THE SOFTWARE FOR THE 737 ISSUE. THERE SEEMS TO BE AN INDIFFERENCE ON FIXING THIS AND HAS CAUSE ISSUES IS HESITATION AND ALMOST STALLING. I HAVE MANAGED TO CONTROL THIS BY MANIPULATING THE CLUTCH WHICH IS PROBABLY NOT GOOD. I AM SURPRISED THAT FORD HAS NOT EXPEDITED THE FIX.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. LARSON MOTORS (1801 FRONTAGE RD, NEBRASKA CITY, NE 68410, (402) 873-5507) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I RECEIVED A SAFETY RECALL IN DEC. 18 FOR CPV VALVE AND DEFORMED GAS TANK. THEY SAID PARTS WOULD BE IN BY END OF MARCH 2019 AS PER LETTER FROM FORD. I CALLED FORD TODAY AND THEY ARE APPARENTLY STILL WORKING WITH THEIR PARTS SUPPLIER AND THEY HAVE NO DATE TO CORRECT THIS PROBLEM. THIS IS A FOCUS ST AND THEY SAY ONLY FILL UP THE GAS TANK HALFWAY. WHY HAVE A RECALL IF THEY DON'T FIX THE PROBLEM? WHO IS PROTECTING THE CONSUMER? IS THERE AN ACTUAL TIME LIMIT TO GET THIS DONE?

FIRST SIGN OF AN ISSUE WAS THE CHECK ENGINE LIGHT ILLUMINATING IN OCTOBER OF 2018. SHORTLY AFTER THE ENGINE RANDOMLY STARTED LOSING POWER AND SHUTTING DOWN COMPLETELY AT RANDOM INTERVALS. IT COULD EITHER BE WHILE DRIVING OR SITTING AT A STOP LIGHT. I GO TO ACCELERATE AND NOTICE THE ENGINE HAS SHUT OFF. THE CAR WILL FREQUENTLY BEHAVE AS IF IT HAS REDUCED POWER WHEN PUSHING THE ACCELERATOR PEDAL. THE RPMS OF THE CAR WILL ALSO RANDOMLY FLUCTUATE AS THE CAR IS STRUGGLING TO GET ENOUGH FUEL TO KEEP IT RUNNING WHICH ALSO BRINGS A VERY ROUGH IDLE. THE RPMS DO NOT CLIMB AS QUICKLY AND THE ENGINE HAS A LOW RUMBLE TO IT SOUNDING LIKE IT IS STRUGGLING. THIS IS ALSO ACCOMPANIED BY WHAT SOUNDS LIKE BACKFIRES COMING FROM THE EXHAUST. WHEN REFUELING AND PUTTING THE GAS PUMP INTO THE CAR THERE IS A LARGE HIGH PRESSURE RELEASE FROM THE GAS TANK. UPON TRYING TO RESTART THE CAR THE STARTER MOTOR HAS TO SPIN FOR AN EXTRA 5 SECONDS OR SO UNTIL THE ENGINE TURNS ON. WHEN IT DOES TURN ON IT SPUTTERS AND STRUGGLES TO GET TO A STABLE IDLE RPM.

FORD HAS NOT ACTED ON THEIR RECALL (FORD RECALL #) 18S32, FOR OVER 7 MONTHS.

I AM HAVING AN ISSUE WITH FILLING MY CAR WITH GASOLINE. IT CAN TAKE ME UP TO 20 MINUTES TO PUT $10 WORTH OF GAS IN THE CAR. THE GAS NOZZLE CONSTANTLY WILL CLICK OFF WHEN I AM FILLING THE TANK. IT DOES NOT MATTER IF I AM DOING IT MANUALLY OR IF I SET THE GAS NOZZLE TO THE AUTOMATIC FEATURE. I HAVE TO CONTINUALLY DEPRESS THE NOZZLE TO FILL MY CAR AND IT CONSTANTLY CLICKS OFF. I HAVE TRIED DIFFERENT GAS STATIONS, AND I WILL TRY TO HOLD THE NOZZLE IN DIFFERENT WAY, BUT IT NEVER WORKS PROPERLY.

MANUFACTURER RECALL NUMBER18S32 NHTSA RECALL NUMBER18V735 OUR VEHICLE'S FUEL TANK COLLAPSED OVER A YEAR AGO AND WE ARE UNABLE TO FULLY USE THE VEHICLE. FORD DOESN'T APPEAR TO BE PROVIDING NECESSARY PARTS TO DEALERS FOR REPAIR. WE ARE GETTING NOWHERE AND THE CAR IS UNSAFE. PERHAPS YOU CAN COMPEL FORD TO FIX THIS RECALL IN A MORE TIMELY MANNER. I SUSPECT THERE ARE OTHERS WITH THE SAME PROBLEM. THANK YOU IN ADVANCE.

MY FUEL LINE AND FUEL NECK WENT OUT ON ME I WAS DRIVING AND ANOTHER PERSON WAIVED AT ME AND SAID THEY SAW SPARKS COMING FROM THE CAR I WAS IN THE MIDDLE OF THE ROAD AND THEN THE CALL STOP I WAS LOW ON GAS SO I THOUGH I RAN OUT OF GAS GOT GAS AND THE GAS RAN THROUGH TO THE GROUND I HAD NO WARNING IT JUST HAPPEN I CALLED MY MECHANIC HE WAS THE ONE THAT TOLD ME ABOUT THE FUEL LINE AND FUEL NECK HE SAID THAT WAS VERY DANGEROUS BECAUSE THE GAS WAS RUNNING OUT I JUST THANK GOD IT DID NOT BLOW UP WITH ME OR MY GRAND KIDS LOOKS AGAIN I THANK GOD MY FAMILY HAS ALWAYS BEEN A FORD FAMILY BUT I HAVE HAS SO MANY ISSUES WITH THIS CAR IM NOT A HAPPY CAMPER WITH MY FORD FOCUS BUT I CAN'T AFFORD RIGHT NOW TO GET ANOTHER VEHICLE I HAVE A LITTLE OVER A YEAR TO PAY THIS OFF I'M UNSIDE DOWN AND HAVE TO KEEP IT BUT NOT HAPPY ABOUT FORD YOU GUYS HAVE PUT OUT GREAT CARS WHAT HAPPEN TO THE 2013 FORD FOCUS SE

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. SHE WAITED TEN MINUTES, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE VEHICLE DROVE VERY SLOWLY AND FAILED TO ACCELERATE. THE CONTACT DROVE THE VEHICLE TO KIRK AUTO CO (LOCATED AT 235 STATE HWY 7 FRONTAGE RD, GRENADA, MS 38901, (888) 480-6177) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SWITCH FROM THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE CLUTCH AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,704.

MY CURRENT PROBLEM IS AFTER FUELING UP MY CAR IT STARTS AND THEN STALLS, THEN THE NEXT RESTART IT TURNS OVER ABOUT 5 TO 10 SECONDS AND STARTS AND THEN HAS A ERRATIC IDLE AND IT MAY STALL AGAIN, OR IF I MANAGE TO TAKE OFF IT WILL RUN OK, UNLESS I HAVE TO STOP WITHIN A 100 YARDS, AND IT THEN MAY STALL AGAIN, OR HAVE A ERRATIC IDLE AROUND 2000 RPMS, THEN IDLES DOWN TO THE 750 AREA IF I'M LUCKY, ONLY AFTER FUELING UP. EVERY START AFTERWARDS STARTS AND RUNS FINE UNTIL THE NEXT GAS UP. I HAVE AN ENGINE CODE I BELIEVE THEY SAID WAS A EVAP CODE, MY FUEL TANK IS STARTING TO CONCAVE ON THE BOTTOM. I TALKED TO MY DEALERSHIP AND THEY SAID I'M NOT PART OF THE RECALL, ALTHOUGH HE SAID I FIT ALL THE PARAMETERS OF THE RECALL, BUT MY VIN NUMBER ITS IN THE SYSTEM. I'M LOOKING FOR HELP AND HOPE SOMEONE CAN CONTACT FORD ! PS THIS IS ON GOING AND VERY DANGEROUS! THANK YOU, VERY DISAPPOINTED IN FORD. PS PS THE TRANSMISSION IS ANOTHER FORTY PAGES OF INFO IF YOU EVER HAVE THE TIME TO TALK. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIRACLE FORD (1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615) 442-8845) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE RESTARTED WHEN THE GEAR WAS SHIFTED INTO NEUTRAL. ALSO, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO FAIRLANE FORD (313-846-5000, LOCATED AT 14585 MICHIGAN AVE, DEARBORN, MI 48126) WHERE THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE VEHICLE WAS KEPT AT THE DEALER'S FOR THE RECALL REPAIR. ONE WEEK LATER, THE CONTACT WAS CALLED AND INFORMED TO RETURN THE LOANER VEHICLE; HOWEVER, THE TECHNICIAN STATED THAT THE PART WAS ON BACKORDER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO ALWAYS MAINTAIN A HALF TANK OF FUEL WHILE DRIVING UNTIL THE PART BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE. THE TRANSMISSION AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE SLOWLY DRIVEN TO AUTONATION FORD KATY (LOCATED AT 20777 KATY FWY, KATY, TX 77450, (281) 305-8949). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR COST. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

MY VEHICLE HAS DIED ON ME WHILE DRIVING DOWN THE ROAD AND AFTER GETTING GAS IT DOES NOT WANT TO START AND WILL SPUTTER AND ACT LIKE IT IS GOING TO DIE, OR DIE OR IT WILL BE VERY HARD TO START. THE CAR WILL JUST DIE AT STOP SIGNS AND IS VERY DANGEROUS. YOU CAN NOT TELL IF THERE IS GAS OR NOT BECAUSE THE GAUGE DOES NOT WORK AND WILL GO TO FULL EVEN IF YOU ONLY PUT ONE DOLLAR IN AND THEN AT HALF A TANK IT WILL GO BACK TO SHOWING FULL. I KNOW IT IS LOW OF GAS AND IT WILL ONLY HOLD FIVE OR TEN DOLLARS AT A TIME NO MATTER WHAT I CAN NOT TELL WHAT AMOUNT IS IN THE CAR AND THE SOLUTION I RECEIVED FROM FORD WHILE WAITING ON PARTS IS TO KEEP IT HALF A TANK OR MORE BUT THAT IS IMPOSSIBLE BECAUSE I DO NOT KNOW HOW MUCH GAS IS THERE. THEY HAVE ALSO TOLD ME THEY ARE BUSY AND MAYBE AWHILE ANYWAY AND THEY CANT GIVE ME A RENTAL CAR. I HAVE ALMOST BEEN RAN OVER, BEEN STRANDED AND MISSED WORK BECAUSE OF THIS AND NOW I HAVE NO WAY TO GO IF THEY DO GET PARTS IN TO FIX THIS. PRIOR TO THIS MY TRANSMISSION WAS CAUSING MY CAR TO DIE AND THE DOOR HINGE IS UNDER RECALL AND THEY CAR SHOULD BE RECALLED TOTALLY. I DONT TRUST THEM TO FIX IT AND THESE ARE LEMONS AND THEY KNEW THIS AND PEOPLE HAVE CRASHED BECAUSE OF THIS!! THEY ARE LYING AND SHOULD HAVE TO REPLACE THESE CARS. THIS IS UNFAIR , UNETHICAL AND DANGEROUS. YOU CANT DO THIS AND RISK SO MANY LIVES. DO SOMETHING BEFORE PEOPLE DIE PLEASE!!1 IT HAS STOPPED ON HIGHWAY, PARKING LOT AND CITY ROAD AND RURAL ROAD. IT HAS HAPPENED MANY MANY TIMES.

I RECEIVED A RECALL NOTICE IN THE MAIL DUE TO THE DEFORMED FUEL TANK. THE DEALERSHIP AND THE RECALL NOTICE I RECEIVED IN THE MAIL CONFIRMED THAT MY FUEL TANK READINGS WILL BE INACCURATE DUE TO THIS ISSUE WITH THE DEFORMATION. I BROUGHT MY VEHICLE INTO THE DEALERSHIP TO HAVE THIS ISSUE FIXED AND THE DEALERSHIP CLAIMED TO FIX IT ACCORDING TO FORD'S RECALL. THEY ALSO SAID THAT I SHOULD NOT LONGER HAVE INACCURATE READINGS. TODAY, THE FUEL READING ARE STILL INACCURATE AND I AM CONCERNED THAT MY CAR MAY STALL AND ISSUE IS NOT ACTUALLY RESOLVED. THE READING ARE STILL OVER 100 MILES OFF. THE DEALERSHIP AND FORD REFUSE TO EVALUATE THE ISSUE AND/OR FIX THE ISSUE UNDER THE RECALL. THE PHOTO I PROVIDED BELOW DEMONSTRATES HOW OFF THE FUEL IS. PRIOR TO THIS PHOTO, MY TANK WAS ON EMPTY. I ADDED 5 GALLONS OF GAS OR ABOUT 150 MILES. A FULL TANK IS AROUND 345 MILES TYPICALLY FOR MY CAR BASE UPON HISTORICAL READINGS. IN THE PHOTO, THE ELECTRONIC GAUGE SAYS 215 MILES LEFT WHICH IS WRONG AND THE OTHER GAUGE READS THAT ITS ALMOST FULL (~315MILES) ALSO WRONG. THE READINGS SHOULD SAY AROUND 150 MILES. BOTH GAUGES ARE OFF AND THEY ALSO DO NOT COINCIDE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V350000 (FUEL SYSTEM). THE VEHICLE WAS TAKEN TO CAPITOL CITY FORD (8623 E WASHINGTON ST, INDIANAPOLIS, IN 46219) AND A SOFTWARE UPDATE WAS PERFORMED. AFTER THE UPDATE, THE VEHICLE STALLED AND WOULD RUN OUT OF FUEL EVEN THOUGH FUEL WAS STILL IN THE TANK. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE THEY STATED THAT THE CASE WAS CLOSED BECAUSE THEY COMPLETED THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000. *TT*JB

ON OCTOBER 25, 2018 MY CAR POPULATED A CEL CODE P0087 AFTER IGNITION WHEN THE CAR WAS STATIONARY. THE CAR TAKES ABOUT 5 SECONDS TO START HALF THE TIME. THE TURBO IS DISABLED AND HAD REDUCED ACCELERATION, WHICH THE DEALER SAID WAS CRAWL MODE. WHEN I TOOK IT TO THE DEALER, THEY SAID THE CODE WAS CAUSED BY THE DEFECTIVE PURGE VALVE DAMAGING MY FUEL PUMP AND WOULD BE COVERED UNDER BY RECALL 18S32. THEY SAID THAT MY CAR IS NOT SAFE TO DRIVE BUT THAT FORD HAS DISAPPROVED THE REQUEST FOR A LOANER CAR, AND THAT PARTS ARE BACKORDERED. WHEN I CALLED FORD CUSTOMER SERVICE ON 1/4/2019, THEY SAID THEY DO NOT PROVIDE LOANER CARS FOR THIS RECALL AND ADVISED ME THAT ME VEHICLE WAS SAFE TO DRIVE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER (MIKE BURCH FORD, 304 WARE ST, BLACKSHEAR, GA 31516, 912-449-4446) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CAR IS STALLING. THE ENGINE LIGHT COMES ON. THE PROBLEM HAS BEEN DIAGNOSED BY FORD BUT THEY DON'T HAVE THE PARTS TO FIX IT. THE STALLING HAS HAPPENED DURING RUSH HOUR ON THE HIGHWAY.

THE ENGINE STALLED WHILE PULLING INTO PARKING LOT. I TURNED OFF THE CAR, PUT IT IN PARK, AND WAS ABLE TO RESTART THE ENGINE. CHECK ENGINE LIGHT WAS ON WITH CODE P144A. I TOOK IT TO A FORD DEALERSHIP AND THEY REPLACED THE PURGE VALVE. THEY CLAIMED IT WAS NOT COVERED BY THE RECALL FOR THE PURGE VALVE BECAUSE IT HAD A DIFFERENT DIAGNOSTIC CODE (RECALL #18S32). NO ONE WAS EVER ABLE TO EXPLAIN HOW THE PROBLEM WITH MY CAR WAS DIFFERENT FROM THE DESCRIPTION OF THE RECALL PROBLEM, HOWEVER.

I HAD MY CHECK ENGINE LIGHT ON WENT TO FORD DEALERSHIP WAS TOLD IT WAS CANNISTER PURGE VALVE, HAD IT REPAIRED OUT OF WARRANTY. RECENTLY FORD HAS NOW RECALLED THE VEHICLE FOR THE SAME PART, RECALL #18S32. FORD HAS REFUSED TO REFUND COST OF REPAIR BECAUSE"CODE" WAS NOT THE SAME AS ONES ON RECALL, BUT RECALL STATES THAT DOES NOT NEED TO BE THE CASE. I WANT A REFUND AND NEED HELP, THANK YOU.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH AND APPROACHING A RED LIGHT, THE VEHICLE ALMOST STALLED. IN ADDITION, THE OIL WARNING INDICATOR ILLUMINATED AND THE RPMS DECREASED. THE CONTACT SWITCHED THE GEAR INTO NEUTRAL AND DEPRESSED THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE NOT TO COMPLETELY STALL. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES THIS WEEK. THE DEALER (COURTESY FORD/LINCOLN, 1313 NE 122ND AVE, PORTLAND, OR 97230) WAS CONTACTED BY PHONE. THE CONTACT WAS ADVISED NOT TO BRING THE VEHICLE IN BECAUSE THE RECALL DID NOT START UNTIL THE END OF DECEMBER AND PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

AFTER FUELING UP A FEW WEEKS AGO, AND STARTING MY CAR RIGHT AFTER, CAR WOULD NOT TURN OVER. WOULD STALL IMMEDIATELY. ONLY COULD START CAR IF I GAVE IT GAS WHEN TURNING IT OVER. THEN, WHEN IDLING AT A STOP, RPM'S WOULD BOTTOM OUT TO WELL UNDER WHERE IT SHOULD (500 OR LESS RPM). CAR SHAKES AND RATTLES AT IDLE. CAR ALSO WILL STALL WHEN SLOWING DOWN TO A STOP. MY CAR HAS STALLED SEVERAL TIMES IN THE PAST 2 WEEKS. SOMETIMES AT A COMPLETE STOP, OTHER TIMES IT HAS STALLED WHILE IN MOTION (INCLUDING 1 STALL IN AN INTERSECTION THAT NEARLY CAUSED ME TO BE HIT) CHECK ENGINE LIGHT IS ON. GOT CODE P144A (PURGE VALVE ISSUE, WITH EVAP LEAK). REPLACED MY VAPOR CANISTER PURGE SOLENOID PER THE CHECK ENGINE CODE. CAR IS STILL HAVING ISSUES.

MY WIFE RAN OUT OF GAS ON THE HIGHWAY, AT HIGHWAY SPEED, WHEN THE GAUGE SAID SHE HAD MANY MORE MILES TO GO UNTIL EMPTY. SHE DID NOT EXPECT TO RUN OUT OF FUEL AND DOING SO CAUSED A GREAT RISK OF PERSON AL INJURY AND EVEN GREATER INCONVENIENCE. THE DEALER MAY WANT TO CHARGE MONEY TO FIX A PROBLEM THAT IS MOST LIKELY THE SAME PARTS THAT I HAVE HEARD ARE ON RECALL FOR THE 2012 FOCUS. THERE ALSO SEEMS TO BE A WIRING ISSUE WITH THE WIPER SYSTEM. IT WAS DISCOVERED TO NOT BE WORKING ONE DAY WHEN I WENT TO USE THE WIPER WASHER FLUID TO CLEAN THE WINDSHIELD. THERE WAS NO FUSE PROBLEMS OR WARNINGS THAT THING MIGHT BE A PROBLEM. THIS IS ALSO MOST LIKELY A RECURRING MODEL YEAR ISSUE THAT HAS NOT BEEN FIXED BUT ALSO HAS NOT BEEN RECALLED YET.

THIS CAR'S FUEL GAUGE READS IN ERROR. CAR RUNS OUT OF GAS EVEN THOUGH THE FUEL GAUGE READS OVER 100 MILES TO EMPTY. IT HAS HAPPENED TO ME 3 TIMES BEFORE I REALIZED EXACTLY WHAT WAS HAPPENING. TWICE ON THE INTERSTATE AT 70MPH. MY CAR JUST DIEDZ THE GAS GAUGE SHOWED AMPLE GAS WHEN THE CAR WAS NEARLY EMPTY. IT WAS VERY SCARY. TO SIMPLY HAVE THE ENGINE DIE AND COST THRU TRAFFIC TO THE SHOULDER. MY CAR HAS ONLY 28000 MILES ON IT. THE DEALERSHIP TELLS ME A SENSOR FAILED, THE TANK IS WARPED AND THE ENTIRE FUEL SYSTEM MUST BE REPLACED AT A COST OF $2300. IT IS NOT COVERED UNDER ANY WARRANTY AS THE CAR IS OLDER THAN 5 YEARS.

WHILE DRIVING HOME FROM A VACATION IN FLORIDA ON 9-15-18 (SATURDAY), I WAS DRIVING I75N IN THE THIRD OF FOUR LANES GOING 75-80 MPH. SUDDENLY MY CAR SLOWED DOWN ABRUPTLY, I HELD THE GAS PEDAL TO THE FLOOR BUT THE CAR CONTINUED TO LOSE SPEED. I QUICKLY TURNED ON MY EMERGENCY FLASHERS AND TURN SIGNAL TO GET OVER TWO LANES INTO THE BERM. THANKFULLY I WAS NOT HIT BY THE 80 MPH TRAFFIC SPEEDING BY. ONCE IN THE BERM, THE CAR JUST DIED. IT WOULD NOT TURN ON AGAIN. MY LIGHTS ALL ILLUMINATED, THE GAS LIGHT, THE BATTERY LIGHT, THE SEATBELT LIGHT AND THE OIL LIGHT, A CLICKING NOISE WAS ALSO HEARD. IT WAS 95 DEGREES THAT DAY IN FLORIDA AND I WAS TRAVELING WITH MY SISTER AND MY THREE DOGS. MY DOGS ARE FLAT FACED DOGS WHO CANNOT TOLERATE HEAT. THEY QUICKLY DECLINED AND WERE IN THE PROCESS OF HEAT STROKE AS WE WERE WAITING FOR HELP TO ARRIVE FOR US. WE DID EVERYTHING POSSIBLE TO KEEP THEM COOL WITHOUT THE AIR CONDITIONING WORKING, BUT IT WAS FAILING. WE DID MANAGED TO GET HELP FROM A SEMI TRUCK DRIVER WHO ALLOWED US TO SIT IN HIS AIR CONDITIONED CAB, FINALLY THE DOGS WERE SAFE. WE WAITED FOR THE STATE HWY PATROL AND THE TOW TRUCK. THE TOW TRUCK TOWED MY CAR TO A REPAIR SHOP ABOUT 25 MINUTES AWAY. THE REPAIR SHOP WAS NOT OPEN UNTIL THE FOLLOWING DAY SO WE WERE FORCED TO GET A HOTEL ROOM FOR THE NIGHT. SUNDAY AT NOON, THEY OPENED. TWO AND 1/2 HOURS LATER, THEY CALLED ME TO TELL ME I HAD SIMPLY RUN OUT OF GAS. MY CAR'S GAUGES TOLD ME THAT I HAD 45 MILES TO EMPTY AND 1/4 TANK OF GAS IN THE VEHICLE, SO OBVIOUSLY THIS WAS NOT CORRECT. WE WERE TERRIFIED AND WERE PUT INTO A VERY DANGEROUS SITUATION. WE ALL COULD HAVE DIED WHEN THE CAR STOPPED IN TRAFFIC AND MY PETS FROM THE HEAT. A RECALL NEEDS TO BE MADE ON THIS PROBLEM AS I HAVE READ MANY ACCOUNTS OF OTHERS WHO HAVE LIVED THROUGH IT AS WELL.

THIS IS A TRANSMISSION ISSUE. THESE TRANSMISSIONS ARE DANGEROUS AND PUT ME AT RISK DRIVING THIS CAR. SOMETHING HAS TO BE DONE ABOUT THESE TRANSMISSIONS. IT'S UNSAFE

VEHICLE RUNS ROUGH AND STALLS AT IDLE AND LOW SPEEDS. DEALERSHIP STATES THAT FUEL TANK IS COLLAPSING DUE TO DEFECTIVE PURGE VALVE.

THE GAS GAUGE IS INCORRECT . NOW I CANT PUMP MORE THAN 2-3 GALLONS AT A TIME. I NOTICED YESTERDAY THAT THE GAS TANK IS LEAKING GAS. TODAY MY VEHICLE CAUGHT ON FIRE DUE TO WIRING ISSUES , AND IF THE FIRE FROM THE WIRES WOULD HAVE MADE CONTACT WITH THE LEAKING GAS , THE OUTCOME WOULD HAVE BEEN FATAL.

THE CAR'S FUEL GAUGE WAS FLUCTUATING, CAUSING THE CAR TO RUN OUT OF GAS. WHILE DRIVING ON HIGHWAY AND CITY STREETS THE CAR WOULD SHUT OFF (VERY DANGEROUS). IT IS CURRENTLY IN THE SHOP AND WE ARE TOLD THE FUEL TANK AND PUMP HAVE COLLAPSED. HOW CAN THIS BE A NORMAL THING? WE HAVE NOT GOTTEN THE REPAIR BILL YET, BUT FROM WHAT I HAVE READ IT WILL BE $1000-$2000. THIS SHOULD BE A SAFETY RECALL AND COVERED BY FORD!! THIS VEHICLE IS ONLY 5 YEARS OLD. WE BOUGHT A BRAND NEW CAR FOR OUR DAUGHTER TO AVOID THESE ISSUES.

BOUGHT THIS VEHICLE USED IN MAY 2017. THE PREVIOUS OWNER JUST HAD THE FUEL PUMP REPLACED WHICH COST HIM $700.00. HAD IT ONE WEEK AND IT RAN OUT OF GAS, WHICH ACCORDING TO THE GAUGES, I SHOULD HAVE HAD PLENTY OF GAS. MY SON CAME AND PUT GAS IN AND HE LOOKED UNDERNEATH AND NOTICED THAT MY GAS TANK WAS "DENTED IN." I JUST ASSUMED THE PREVIOUS OWNER HAD HIT SOMETHING AND NEVER GAVE IT ANOTHER THOUGHT. WELL IN THE PAST FEW MONTHS THE "MILES TO EMPTY GAUGE" IS NOT ACCURATE AND I RAN OUT OF GAS AGAIN WHEN IT SAID I HAD 70 PLUS MILES TO EMPTY AND NOW THE GAS GAUGE IS INCORRECT WITH FLUCTUATIONS FROM A QUARTER TO THREE QUARTERS FULL. IM NOW AT THE POINT WHERE I HAVE TO SET MY TRIP METER TO GAUGE WHEN I AM CLOSE TO EMPTY. I ONLY HAVE 80,000 MILES AND AM OUT OF WARRANTY. THIS SHOULD BE SOMETHING THAT FORD FIXES SINCE IT IS OBVIOUSLY AN ONGOING PROBLEM. THEY ISSUED A RECALL FOR THE FUSIONS FOR THE EXACT SAME ISSUE, BUT NOT THE FOCUS?? FROM WHAT I HAVE BEEN TOLD, FORD ONLY ISSUES RECALLS IF THE GOVERNMENT FORCES THEM TOO!! THIS FIX ON THIS CAR WILL COST ME $3000. !!!!

EVAP CHECK VALVE (OR PURGE VALVE) STOPPED WORKING CAUSING THE PLASTIC GAS TANK TO BEGIN TO IMPLODE ON ITSELF. DAMAGING THE ENTIRE CANISTER SYSTEM. TO THE TUNE OF AN ESTIMATED $1,800 PARTS AND LABOR TO GET IT FIXED.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE INADVERTENTLY DECELERATED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JORDAN FORD LTD. (13010 I-35, LIVE OAK, TX) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK HAD COLLAPSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT SHE COULD FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS CRUSHED DUE TO A COLLAPSED FUEL TANK. THE VEHICLE WAS AT THE INDEPENDENT MECHANIC FOR REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 117,000.

VEHICLE STALLS WHILE DRIVING, RPMS DROP AND CAR LOSES POWER. CHECK ENGINE LIGHT, ERROR CODE SAYS CHECK GAS CAP (THERE ISN'T ONE). VACUUM EFFECT SO STRONG THAT IT IS DIFFICULT TO ADD GASOLINE TO VEHICLE. WILDLY VARYING GAS GAUGE READINGS.DEALER DIAGNOSTIC REVEALS FAILED PURGE VALVE HAS RESULTED IN COLLAPSED GAS TANK AND DAMAGED FUEL PUMP. MULTIPLE OCCASIONS VEHICLE STALLED WAS IN MOTION AND WHILE STOPPED.

VEHICLE WOULD SUDDENLY TURN OFF WHILE RUNNING. HAPPENED TOO MANY TIMES WHILE ON THE FREEWAY THAT ALMOST CAUSE ACCIDENTS, EVEN ON STREET FROM THE STOP LIGHTS IT WOULD JUST TURN OFF. ONE IS ISSUE IS THE FAULTY FUEL GAUGE, IT WOULD SAY THAT THE FUEL TANK IS FULL BUT HALFWAY EMPTY OR EMPTY. DID SOME RESEARCH ONLINE AND FOUND OTHER OWNERS HAVE THE SAME ISSUE OF THE VEHICLE SHUTTING OFF WHILE RUNNING. ACCORDING TO SOME REPORTS, OTHER OWNERS HAVE HAD TO REPLACED THE FUEL TANK THAT WAS DEFORMED DUE TO THE ISSUE OF FAULTY FUEL GAUGE. OTHER REPORTED OF REPLACING FUEL PUMP, PURGE VALVE AND OR EMISSION CANISTER. I CONTACTED FORD ABOUT THE ISSUE AND IT SEEMS LIKE IT'S SOMETHING THEY DON'T WANT TO TALK ABOUT BUT THEY KNOW THERE AN ISSUE. THEY WON'T GIVE ME A DIRECT ANSWER TO MY QUESTIONS. SO FAR, I HAVE NOT HEARD ANY REPORTS OF FATALITY ABOUT THIS ISSUE BUT WE WERE CLOSE, AS RECENTLY AS YESTERDAY MORNING WHEN MY COUSIN WAS DRIVING ON THE FREEWAY WITH AN 18-WHEELER BEHIND HIM WHEN THE CAR'S ENGINE JUST SHUTS OFF. THIS HAPPENS QUITE A FEW TIMES. WHAT'S WORST ABOUT THIS IS FORD WON'T EVEN TALK TO THE OWNERS ABOUT THIS ISSUE. I TRIED TO GET SOME ANSWER FROM THEM BUT THEY WON'T SAY A WORD. IT'S FRUSTRATING! THE CAR IS ONLY 4 YEARS OLD AND UNDER 75K MILES, HAVING THIS ISSUE THAT WOULD COST THOUSANDS OF DOLLARS TO FIX. IT'S NOT THE OWNERS FAULT BUT MANUFACTURER'S FAULT OR ISSUE. THEY NEED TO OWN UP ON THIS PROBLEM BEFORE SOME GETS KILLED ON THE FREEWAY. WHEN IS FORD GOING TO STEP ON THIS? HOW ABOUT NHTSA, WHAT ARE YOU GOING TO DO ABOUT THIS? WE, THE OWNERS NEED ANSWER AND WE NEED SOLUTION FROM FORD ABOUT THIS SAFETY ISSUE. WHILE NO ONE IS DEAD YET, NOW IS THE TIME TO ASSESS THIS PROBLEM. NHTSA, PLEASE HELP US FIX THIS PROBLEM.

THE FUEL GAGE ON MY FORD FOCUS DOES NOT READ CORRECTLY. I'VE RAN OUT OF GAS MULTIPLE TIMES WHEN THE MILES TO E READ 40,72 AND EVEN 88. SINCE I'VE HAD THE CAR THE GAS LIGHT NEVER COMES ON BEFORE I RUN OUT OF GAS. I CALLED FORD AND WAS TOLD THAT I WOULD HAVE TO PAY A $90 FEE FOR THEM JUST TO ACCESS WHAT WAS WRONG WITH MY CAR. I'VE SEEN MULTIPLE POSTS FROM OTHER PEOPLE EXPERIENCING THE SAME ISSUE. IT DEFINITELY SHOULD BE ADDED TO THE RECALL LIST. THIS PROBLEM ALONE HAS CAUSED ME TO CONSTANTLY USE ROAD SIDE ASSISTANCE DUE TO RANDOMLY RUNNING OUT OF FUEL IN AREAS I WAS UNFAMILIAR WITH, WHICH COULD DEFINITELY BE A DANGEROUS SITUATION. I'M NOW AFRAID TO DRIVE AT NIGHT ALONE BECAUSE I'M NOT SURE IF I'LL MAKE IT TO MY DESTINATION WITHOUT RUNNING OUT OF GAS.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WOULD HAVE TO ADD FUEL TO THE VEHICLE IN ORDER TO REGAIN POWER. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VEHICLE'S PURGE SOLENOID FAILED AND CAUSED THE FUEL TANK TO COLLAPSE, WHICH INFORMED THE VEHICLE THAT THERE WAS NO FUEL. THE FAILURE THEN CAUSED THE VEHICLE TO STALL. THE CONTACT WAS INFORMED THAT THE PURGE VALVE SOLENOID, FUEL TANK, AND FUEL PUMP NEEDED THE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. *LN CONSUMER STATED FUEL GAUGE SHOWED 1/4 TO 1/8 IN TANK. COMPUTER REFLECTED 50 TO 70 MILES BEFORE FUEL NEEDED. FUEL LIGHT NEVER CAME ON. NORMAL DRIVING AND ALL OF A SUDDEN WOULD SHUT DOWN, OUT OF FUEL, RAN OUT OF GAS 3 TIMES. UPDATED 8/22/18*JB

FOCUS ENGINE WOULD SHUT OFF WHILE RUNNING OR AT THE STOP LIGHT/SIGN, FUEL SAYS 50+ BEFORE EMPTY BUT IN ALREADY OUT OF GAS. FOCUS SOMETIMES WOULD NOT TURN ON WHEN IT SUDDENLY SHUTS OFF. ALSO WOULD EXPERIENCE LOSE OF POWER OR BAD ACCELERATION. CHECK ENGINE LIGHT COMES ON DUE TO THIS ISSUE OF FUEL RAIL SENSOR SIGNAL. I CHECKED ONLINE FOR OTHER ISSUES REGARDING FORD FOCUS AND WHAT I FOUND WAS QUITE VERY INTERESTING. AND I ALSO CONTACTED FORD ABOUT THIS BUT THEY DIDN'T GIVE ME ANY ANSWER ABOUT THIS ISSUE. ONLY TOLD ME SORRY, I CAN UNDERSTAND YOUR FRUSTRATION, I CAN HELP YOU GET A ROADSIDE ASSISTANCE. I TOLD HIM I AM LOOKING FOR A LONG TIME SOLUTION AND NOT ONE DAY SOLUTION FOR THE PROBLEM. FORD KNOWS THEY HAVE A PROBLEM BUT WOULD NOT ACKNOWLEDGE IT. THIS ISSUE IS A MANUFACTURER'S (FORD) ISSUE AND NOT BY CONSUMERS. THIS HAS TO BE ADDRESS AND FIXED AS SOON AS POSSIBLE BEFORE SOMETHING BAD HAPPEN WHILE MOTORIST ARE DRIVING THIS CAR IN THE MIDDLE OF THE HIGHWAY AND THE ENGINE SUDDENLY SHUTS OFF! LET'S NOT WAIT FOR THAT TO HAPPEN. I INCLUDE SOME LINKS FOR YOU TO LOOK AT, THESE ARE MOTORIST WHO HAVE ISSUES WITH FORD FOCUS. HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2013/FUEL_SYSTEM/FUEL_PROPULSION_SYSTEM.SHTML HTTP://WW2.JUSTANSWER.COM/UPLOADS/AP/APJP02/2015-06-28_202609_1.PDF THIS ENGINE SHUTTING OFF, CHECK ENGINE LIGHT COMING ON, FUEL SENSOR FAILED HAS BEEN GOING ON FOR THE LAST 4 MONTHS NOW. THIS IS A SERIOUS ISSUE. PLEASE NHTSA, DO SOMETHING BEFORE SOMEONE GETS KILLED!

ON WAY TO WORK,STREETS, CHECK ENGINE LIGHT CAME ON AGAIN, TOOK TO FORD DEALERSHIP. CALLED ME BACK TOLD ME THE FUEL TANK, PURGE VALVE, CHARCOAL CANISTER,FUEL PUMP, AND NOZZLE FOR FUEL TANK HAD TO BE REPLACED. CALLED WARRANTY AND THEY STATED QUITE A FEW PEOPLE HAD SAME ISSUE WITH SAME MAKE AND MODEL/YEAR. THANKFUL HAD EXTENDED WARRANTY, BUT A WHOLE FUEL SYSTEM, THIS SEEMS LIKE A DEFECT, NOT THE NORM.

CHECK ENGINE LIGHT CAME ON WITH NO OTHER SYMPTOMS, DEALER REPLACED PURGE VALVE. ONE YEAR LATER CHECK ENGINE LIGHT CAME ON AGAIN, BUT OCCASIONALLY TURNED OFF AND BACK ON AGAIN (EVERY FEW DAYS) BETWEEN APPOINTMENTS WITH DEALER. PURGE VALVE REPLACED AGAIN AND CHECK ENGINE LIGHT CAME ON AS I WAS LEAVING DEALER CODE 0420. RETURNED TO DEALER AND PROBLEM WAS DIAGNOSED FINALLY AS PARTIALLY COLLAPSED FUEL TANK (DIFFICULT TO SEE UNLESS CAR WAS ON A LIFT.) DEALER RECOMMENDS REPLACING FUEL TANK, FUEL PUMP, EVAP CAN AND OTHER ASSOCIATED PARTS. BESIDES THE CHECK ENGINE LIGHT THE ONLY SYMPTOM IS OCCASIONAL LACK OF POWER WHEN ACCELERATING. THE PROBLEM IS THAT THIS SYMPTOM IS SOMEWHAT SIMILAR TO THE "SHUDDER" PROBLEM FIXED BY REPLACING THE CLUTCH ASSEMBLY. SO, HAVING RECENTLY DONE THAT CLUTCH ASSEMBLY REPLACEMENT THIS FELT LIKE A SHADOW OF THE FORMER PROBLEM AND I IGNORED THE ISSUE UNTIL I GOT THE CHECK ENGINE LIGHTS. I CONTACTED FORD DIRECTLY TO SEE IF THEY WOULD REIMBURSE FOR THE EXPENSIVE REPAIRS. THEY HAVE NOT ISSUED A RECALL AND I AM PAST THE BUMPER TO BUMPER WARRANTY SO THEY WOULD NOT ASSIST...THEY WERE VERY POLITE, BUT UNWILLING TO PAY. ADDITIONAL NOTE ON THE CHECK ENGINE LIGHT: THE CHECK ENGINE LIGHT, WHEN IT CAME ON, WOULD USUALLY STAY ON FOR A FEW DAYS AND THEN EITHER LATE AT NIGHT OR EARLY IN THE MORNING I WOULD FIND THAT IT WAS OFF. AND IT WOULD STAY OFF FOR A FEW DAYS AT A TIME AS WELL. MY ASSUMPTION WAS THAT IT WAS SOMEHOW RELATED TO THE AMBIENT TEMPERATURE OF MY VEHICLE (WHICH IS BLACK) BECAUSE THE LIGHT WAS MORE LIKELY TO BE OFF WHEN IT WAS COOL AND DARK OR OVERCAST. I AM LISTING THE DATE AS JUNE 2017 BUT THE PROBLEM, AT LEAST AS REGARDS THE PURGE VALVE, BEGAN A YEAR EARLIER. BUT THE INTERMITTENT CHECK ENGINE LIGHTS AND SECOND PURGE VALVE REPLACEMENT AND CURRENT FUEL TANK COLLAPSE BEGAN IN JUNE 2017

ENGINE STOPS AT DRIVING SPEED, RENDERING THE STEERING VERY DIFFICULT. THE DEALER MECHANIC SAID THE FUEL TANK COLLAPSED AND THIS IS A COMMON PROBLEM WITH THIS CAR . SOMEHOW THIS IS NOT DEEMED BY FORD A SAFETY ISSUE.

MY CHECK ENGINE LIGHT CAME ON AS I WAS DRIVING DOWN THE ROAD AND THE CAR FELT LIKE IT WAS STALLING A BIT AND/OR LOSING POWER. THE VERY NEXT DAY, I FILLED UP MY CAR W/ 11 OR 12 GALLONS OF GAS THEN MY ENGINE IMMEDIATELY HAD TROUBLE STARTING. I KNEW MY BATTERY NEEDED TO BE REPLACED AS I HAVE OWNED THE CAR FOR 3+ YEARS AND HAVE YET TO REPLACE THE BATTERY. IT TOOK 4 TRIES FOR MY ENGINE TO START THEN I DROVE TO AN AUTO PARTS STORE THAT WAS CONVENIENTLY ACROSS THE STREET AND THEY PERFORMED A BATTERY TEST. IT WAS CONFIRMED THAT MY BATTERY WAS LOW. THE STORE EMPLOYEE ALSO DID AN ENGINE LIGHT DIAGNOSTIC AND THE CODE P-1450 APPEARED, A PURGE VALVE MALFUNCTION. I DIDN'T HAVE TIME TO REPLACE MY BATTERY AT THE MOMENT AS I HAD CLASS TO ATTEND TO. AFTER CLASS, I DROVE TO MY LOCAL FORD DEALERSHIP, RIATA FORD IN MANOR, TX, AND INFORMED THEM OF MY CHECK ENGINE LIGHT BEING ON. THE SERVICE ADVISER PLUGGED IN THE COMPUTER CODE READER AND READ THE SAME P-1450 CODE AND DECIDED TO "CLEAR IT". HE ASKED ME IF I HAD RECENTLY FILLED UP THE CAR W/ GAS AND I SAID YES, JUST A FEW HOURS AGO. HE TOLD ME THE CODE HAS BEEN 'CLEARED" AND TO COME BACK IF THE CHECK ENGINE LIGHT COMES BACK ON. I THEN WENT TO AN AUTO PARTS STORE AND PURCHASED AND INSTALLED A BRAND NEW BATTERY. THE CAR STILL DIDN'T SEEM TO DRIVE AT ITS 100% CAPABILITY AND SOMETIMES ALMOST STALLING OUT. A DAY OR TWO LATER, THE CHECK ENGINE LIGHT COMES BACK ON AGAIN AND I RETURN TO RIATA FORD. THEY PERFORM A FULL DIAGNOSTIC AND INFORM ME THAT THE PURGE VALVE IS NOT WORKING PROPERLY, CAUSING MY FUEL TANK TO COLLAPSE W/ FUEL PUMP DAMAGE. I WAS QUOTED A $2,000 REPAIR COST. I KNOW THAT FORD HAS ISSUED A RECALL ON THE SAME EXACT PART FOR THEIR FUSION MODELS AS WELL AS MERCURY MILANS. THERE IS ALSO A FLORIDA CLASS ACT LAWSUIT IN PROGRESS FOR THE SAME EXACT CAR PROBLEM. PLEASE ADVISE WHAT OPTIONS I MAY HAVE. THANK YOU IN ADVANCE FOR YOUR TIME.

I TOOK MY CAR TO THE FORD DEALERSHIP DUE TO CHECK ENGINE LIGHT BEING ON. THEY REPLACED MY CLUTCH UNDER THE WARRANTY BUT SAID THERE WAS A PROBLEM WITH THE PURGE VALVE WHICH IS CAUSING THE CAR TO STALL AND HAVE A ROUGH IDLE. FORD IS STATING THIS IS NOT COVERED UNDER WARRANTY. AFTER DOING RESEARCH IT APPEARS THERE IS A KNOWN ISSUE WITH THIS PART. THERE WAS A RECALL ON THIS PART IN 2015 AND APPEARS THERE WAS OR IS A CLASS ACTION LAWSUIT FOR THIS PROBLEM. YESTERDAY MY WIFE WAS DRIVING ON THE HIGHWAY AND THE CAR STALLED AND SHUT DOWN. THE POWER STEERING AND BRAKES AND GAS PEDALS WOULD NOT WORK. THEN THE CAR WOULD NOT START BACK UP. I FEEL THIS SHOULD BE COVERED UNDER THE WARRANTY SINCE THIS APPEARS TO BE A KNOWN ISSUE AS WELL AS A RECALL WAS DONE FOR THE SAME THING 2 YEARS AGO. FORD DOESNT SEEM TO BE WILLING TO HELP OTHER THEN CHARGE ME $2,000 TO FIX THEIR PROBLEM.

CHECK ENGINE LIGHT CAME ON, TOOK VEH TO FORD DEALER, FOUND CANISTER PURGE VALVE FAILED,INSTALLED BV6Z 9D2890 B, FUEL ASY, COST $250.00

FILLING UP WITH GAS THE GAS PUMP TURNS OFF AFTER ABOUT EVERY 1/2 GALLON. SOMETHING TO DO WITH THE VENTING OF THE GAS TANK.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE IDLING, THE ENGINE SUDDENLY STALLED THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE WAS FAULTY WHICH CAUSED THE FUEL PUMP TO MALFUNCTION. THE FUEL TANK BECAME DEFORMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,364. UPDATED 05/10/17*LJ *TR

WHILE DRIVING APPROXIMATELY 35MPH ON A CITY STREET MY VEHICLE STALLED RESULTING IN LOSE OF CONTROL. THE FUEL VAPOR SEPARATOR MALFUNCTIONED ALLOWING FUEL INTO THE FUEL VAPOR CANISTER. ALSO I CAN NOT PUT MORE THAN 2 GALLONS OF FUEL INTO THE VEHICLE OR IT WILL NOT START. IT ALSO STALLS WHEN COMING TO A STOP. VEHICLE HAD 48K MILES AT THE TIME. VEHICLE HAS NOT BEEN FIXED. *TR

ABOUT ONE YEAR AFTER WE BOUGHT THIS CAR, I RAN OUT OF GAS ON A CITY STREET, ABOUT ONE MILE FROM A GAS STATION AND THE DASH STILL SHOWED 8 MILES UNTIL EMPTY. I WAS STRANDED ON THE SIDE OF THE ROAD AND HAD TO CALL FOR ROADSIDE ASSISTANCE. AFTER THAT I WAS CAREFUL TO TRY NOT TO LET IT GET THAT LOW AGAIN. RECENTLY, HOWEVER, DRIVING DOWN THE INTERSTATE, I WAS GETTING LOW ON GAS AND ABOUT TO GET OFF AT THE NEXT EXIT IN 2 MILES WHEN I SUDDENLY RAN OUT OF GAS. THIS TIME, THE DASH SHOWED 17 MILES UNTIL EMPTY. I WAS STRANDED ON THE SIDE OF THE INTERSTATE WITH LOTS OF TRAFFIC, CONSTRUCTION, AND 90 DEGREE WHETHER. I WAITED THERE IN THE HEAT FOR ABOUT AN HOUR AND 20 MINUTES FOR ROADSIDE ASSISTANCE. ABOUT 2 MONTHS LATER WHEN I TOOK MY CAR IN FOR ITS 3RD RECALL (A SOFTWARE ISSUE) I ASKED IF THE FUEL ISSUE WAS RELATED TO THE SOFTWARE, AND I WAS TOLD THAT THE FUEL PURGE WAS A "COMMON" PROBLEM WITH THIS VEHICLE BUT NOT CONSIDERED A RECALL. I WAS ALSO TOLD THAT I WOULD HAVE TO GET IT REPAIRED OR IT WOULD CONTINUE TO GET WORSE. I FEEL LIKE BEING STRANDED ON THE SIDE OF THE ROAD IS A SAFETY ISSUE. I ALSO FEEL LIKE I SHOULD NOT HAVE TO PAY FOR THIS SINCE IT IS A PROBLEM WITH THE WAY THE FUEL SYSTEM WAS BUILT. *TR

I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR AND HAVE ONLY OWNED IT SINCE JULY OF 2014. THE COMPUTER MODULE IN MY TRANSMISSION HAS ALREADY HAD TO BE REPLACED DUE TO SHUDDERING, GEARS SHIFTING INCORRECTLY, AND EVENTUALLY DYING WHILE DRIVING. NOW MY CAR IS IN THE SHOP, AGAIN. THIS TIME FOR CODE P0456, WHICH RELATES TO THE PURGE VALVE CANISTER AND EVAP SYSTEM. A FEW WEEKS AGO, I NOTICED MY CHECK ENGINE LIGHT CAME ON AND HAD SOMEONE RUN MY CODES. WHENEVER I PUT GAS IN THE CAR, IT TAKES SEVERAL TRIES BEFORE MY CAR WILL START. I HAVE TO PUMP THE GAS WHILE STARTING THE CAR IN ORDER FOR IT TO ACTUALLY START. AFTER I GET GAS, THE CAR WILL SOMETIMES DIE WHILE I AM DRIVING...WHICH HAS HAPPENED WHILE I WAS DRIVING ON THE HIGHWAY IN THE MIDDLE OF RUSH HOUR TRAFFIC. THIS WILL CAUSE A MAJOR ACCIDENT FOR SOMEONE SOME DAY...MAYBE EVEN A FATAL ACCIDENT. THE FUEL GAUGE ALSO STARTED READING INCORRECTLY AT THE SAME TIME. I WILL HAVE A 1/4 TANK OF GAS, BUT IT WILL REGISTER THAT I HAVE 3/4 FULL AND IS ONLY MOMENTARILY CORRECTED WHEN YOU TURN THE CAR OFF AND RESTART IT. I HAVE RESEARCHED MANY BLOGS AND FORUMS AND HAVE DISCOVERED THAT MANY FOCUS OWNERS ARE HAVING THE SAME EXACT PROBLEMS WITH THESE ISSUES. MY CAR IS IN THE SHOP RIGHT NOW AND I AM WAITING FOR THEM TO CALL WITH THE FINAL DIAGNOSIS. IT ISN'T RIGHT FOR FORD TO KNOW THAT THEY HAVE FAULTY CARS OUT THERE AND NOT PAY TO FIX THE PROBLEMS. FORD NEEDS TO RECALL THIS. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE VIBRATED VIOLENTLY AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VAPOR MANAGEMENT VALVE, CHARCOAL CANISTER, FUEL PUMP, AND FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT OFF AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE WAS STUCK, WHICH CAUSED TOO MUCH VACUUM TO THE FUEL TANK. THE FUEL TANK, FUEL PUMP, AND PURGE VALVE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,200.

INACCURATE DISTANCE TO EMPTY & INACCURATE FUEL GAUGE INDICATOR. WHEN I PUT GAS IN THE CAR IT WON'T START UP AT FIRST, I HAVE TO RECRANK AND REVE UP THE ENGINE. WHEN I MAKE TURNS OR IDLE FOR TOO LONG, THE BATTERY LIGHT BLINKS AND THE CAR SHUDDERS, THE BATTERY IS NEW. ALSO MULTIPLE DIAGNOSTIC TROUBLE CODES (DTC) WITH ILLUMINATION OF CHECK ENGINE LIGHT.

AT AN INTERSECTION, THE CAR SPUTTERS FROM A STOP AND SOMETIMES STALLS. LIKEWISE, AFTER RE-FUELING THE TANK THE CAR STALLS 2-3 TIMES IN A ROW ON IGNITION BEFORE STARTING AND STAYING ON. WHEN APPROACHING A STOP, THE CAR HAS SOMETIMES HAD THE OTHER DASHBOARD WARNING LIGHTS COME UP AND FELT LIKE IT WAS ABOUT TO STALL, WITH THE RPM GAUGE BOUNCING AROUND NEAR ZERO, BUT HAS NOT FULLY STALLED DURING DECELERATION (POSSIBLY DUE TO ME PRESSING ON THE ACCELERATOR TO PREVENT THE STALL). THE SERVICE ENGINE SOON LIGHT CAME ON SHORTLY AFTER THIS BEGAN. AT THAT TIME, THE FUEL GAUGE ALSO BEGAN TO "STICK," NOT MOVING FROM POSITION UNTIL THE CAR WOULD BE STOPPED AND RESTARTED, AND MIS-REPRESENTING THE NUMBER OF MILES LEFT BEFORE NEEDING TO REFUEL. I'M CURRENTLY AT A FORD DEALERSHIP TO GET INSPECTED AND REPAIRED. I'VE BEEN TOLD THAT IT HAS SOMETHING TO DO WITH A PUMP, BUT NOTHING MORE AT THIS POINT. *TR

MY 16 YEAR OLD SON WAS DRIVING HOME FROM WORK WHEN HIS CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. HE PULLED OFF TO THE SIDE OF THE ROAD AND WAITED IN HIS HOT CAR TILL WE COULD GET THERE BECAUSE HE WAS UNSURE OF THE SAFETY OF THE AREA. A FRIEND OF HIS DADS TOWED IT TO THE LOCAL FORD DEALERSHIP. THEY IMMEDIATELY KNEW WHAT WAS WRONG WITH IT. THEY SAID THE PURGE VALVE WAS STUCK AND CAUSED A VACUUM AFFECT ON THE FUEL TANK CAUSING IT TO CAVE IN AND THE FUEL PUMP TO BREAK. THEY WANTED $1400 TO REPLACE THE FUEL PUMP AND FIX THE TANK. AFTER CALLING FORD MOTOR COMPANY 2 TIMES. THE FIRST TIME, THEY COMPLETELY REPORTED THE INCORRECT INFORMATION TO THE SERVICE MANAGER SAYING IT WAS A DOOR HANDLE RECALL ISSUE. NOT TRUE AT ALL. THE SECOND TIME THE WERE GOING TO OFFER FINANCIAL ASSISTANCE. SO WE WENT FROM HAVING TO PAY $1400 TO $900 TO NOW I HAD TO PAY $777. I EXPLAINED TO THEM HOW I SHOULD NOT HAVE TO PAY FOR A MANUFACTURER DEFECT AND THIS COULD HAVE CAUSED HARM TO MY CHILD. IT CAN ALSO CAUSE HARM TO OTHERS THAT OWN THIS SAME KIND OF VEHICLE IF IT IS NOT CORRECTED. I ASKED THEM IF IT WAS GOING TO TAKE SOMEONE GETTING KILLED BEFORE THEY DECIDE TO CORRECT THE PROBLEM. SO THEY PUT A BAND AIDE ON MY SON'S CAR AND SENT US AWAY. I'M VERY UNHAPPY WITH THE WAY THIS MATTER HAS BEEN RESOLVED. I WANT MY MONEY BACK AND I WANT THIS PROBLEM TO BE FIXED SO OTHERS DO NOT EXPERIENCE THE UNSAFE CONDITIONS THAT MY SON HAS BEEN PLACED IN. PLEASE HELP GET THIS RECALLED.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL GAUGE DISPLAYED A QUARTER OF A TANK. THE CONTACT PROCEEDED TO A FUEL STATION AND THE VEHICLE STALLED. THE CONTACT HAD TO PUSH THE VEHICLE TO THE FUEL STATION FOR FUEL. THE VEHICLE WAS RESTARTED AND DRIVEN HOME. THE FOLLOWING DAY, THE DEALER DIAGNOSED THAT THE DEFORMED FUEL TANK NEEDED REPLACEMENT. THE FAILURE RECURRED ONCE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

MY VEHICLE HAS 67K MILES AND WAS PURCHASED CERTIFIED PRE-OWNED FOUR MONTHS AGO. ON WEDNESDAY 8/17/16 I FILLED MY TANK, AND WHEN I TRIED TO START THE IGNITION RIGHT AFTER FUELING, THE CAR SPUTTERED BUT WOULD NOT TURN ON. AFTER A FEW MORE TRIES THE CAR TURNED ON AND I WAS ABLE TO DRIVE AND TURN THE CAR ON AND OFF WITH NO PROBLEM. THE FOLLOWING DAY I WAS DRIVING ON A SURFACE STREET, AND WHEN THE CAR CAME TO A STOP AT A RED LIGHT IT COMPLETELY SHUT OFF EVEN THOUGH MY GAS GAUGE STILL SHOWED FUEL IN THE TANK. I HAD THE CAR TOWED TO A FORD DEALERSHIP, AND THEY INFORMED ME THAT THE PURGE VALVE, WAS STUCK IN THE OPEN POSITION CAUSING MY FUEL PUMP TO DELIVER TOO MUCH FUEL TO THE ENGINE, AND CREATED A VACUUM PRESSURE SO STRONG THAT IT WARPED MY TANK AND DAMAGED MY FUEL PUMP AND FUEL SENSOR, MAKING MY SENSOR THINK THERE WAS MORE GAS IN THE TANK THAN THERE REALLY WAS. THEY INFORMED ME THAT I WOULD NEED A NEW PURGE VALVE, A NEW EVAPORATOR CANISTER, A NEW FUEL TANK AND FUEL PUMP, TOTALING $2100 AND WHICH WAS NOT COVERED UNDER WARRANTY BECAUSE EMISSIONS COMPONENTS ARE ONLY COVERED FOR 2 YEARS OR 25K MILES THROUGH FORD. THE PURGE VALVE MALFUNCTION IS A KNOWN PROBLEM IN 2012 AND 2013 FORD FOCUSES YET A RECALL HAS NOT BEEN ISSUED BY FORD, AND CUSTOMERS ARE HAVING TO PAY FOR THE EXPENSIVE REPAIRS OUT OF POCKET FOR DEFECTIVE ENGINE COMPONENT THAT WAS NOT DAMAGED BY THE DRIVERS. CAN SOMEONE AT THE NHTSA PLEASE RESEARCH THE VAPOR CANISTER PURGE SOLENOID MALFUNCTION ON 2012-2013 FORD FOCUS? HAVING THE PURGE VALVE STUCK IN THE OPEN POSITION CAN COLLAPSE THE FUEL TANK CAUSING CATASTROPHIC ENGINE FAILURE WITH LITTLE TO NO WARNING AND COULD POTENTIALLY LEAD TO ACCIDENT AND INJURY IF THE FAILURE OCCURS ON THE HIGHWAY OR IN TRAFFIC. FORD TECHNICIANS ARE AWARE OF THIS ISSUE BUT SINCE NO RECALL HAS BEEN RELEASED, THEY CAN ONLY SAY TO THE CUSTOMERS "BAD LUCK, YOU GOTTA FIX IT".

CAR WILL DIE WHILE DRIVING OR STOPPED AT LIGHT OR STOP SIGN. CAR WILL DIE AFTER PUTTING GAS IN TANK. CAR DIED WILL DRIVING AT A SPEEDS OF 20MPH-65MPH ON MULTIPLE OCCASIONS. WAS FORCED TO MAKE DANGEROUS MANEUVERS TO GET OFF HIGHWAY AND ON 2 OCCASIONS CAR DIED IN MIDDLE OF AN INTERSECTION. WAS TOLD BY MECHANIC THE VEHICLE GAS TANK HAD THE PRESSURE OF A DIESEL (1000LBS) WHEN A NORMAL SEDAN SHOULD BE 300-400LBS OF PRESSURE. THE PRESSURE CAUSED THE GAS TANK TO BECOME INVERTED AND BROKE ALL ATTACHMENTS CONTAINED TO THE FUEL PUMP. THIS IS NOT THE RESULT OF DRIVER. THE CAR IS DEFECTIVE AND THE RESULTS MAY LEAD TO SERIOUS INJURIES OR POSSIBLE DEATH.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT OFF. THE CONTACT PLACED THE GEAR IN NEUTRAL AND RESTARTED THE VEHICLE AFTER THREE ATTEMPTS. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE CANISTER VALVE WAS DEFECTIVE AND CAUSED THE FUEL TANK TO COLLAPSE. THE DEALER STATED THAT THE DEFECTIVE PART WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER STATED THAT THE PART WAS NOT RECALLED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 59,916.

I WAS DRIVING IN TOWN, HAD NOT HAD ANY INDICATION PREVIOUS TO THIS THAT THERE WAS ANYTHING WRONG WITH MY CAR. AS I WAS AT AN INTERSECTION, PULLING AWAY FROM A FULL STOP, THE CAR JUST QUIT. 100% WOULD NOT MOVE ANOTHER INCH EVEN WITH COAXING ETC. AFTER TRYING TO START THE CAR A FEW MORE TIMES I REALIZED IT WAS NOT GOING TO START AGAIN AND GOT IT TOWED. THE FUEL PUMP WAS REPLACED. THE WAY THE CAR STOPPED MADE THE SITUATION DANGEROUS. SUDDEN AND WITHOUT WARNING. I PUT THIS HERE, IN CASE IT BECOMES A PATTERN WITH THIS VEHICLE.

WHILE DRIVING DOWN A HIGHWAY GOING AROUND 70 MPH THE CAR SHUTS DOWN. I PULL OVER AND CALL FORD ROAD SIDE ASSISTANTS. 2 HOURS LATER RSA BRINGS GAS AND I PAY THEM $50 BECAUSE I'M OUT OF THE WARRANTY THAT COVERS RSA. AS THE GENTLEMEN POURS GAS IN MY TANK THE GAS POURS RIGHT OUT. I CALL MY INSURANCE COMPANY AND HAVE MY VEHICLE TOWED TO A FORD DEALERSHIP. THE DEALERSHIP LOOKS AT MY VEHICLE THE NEXT DAY AND THEY SAY THE GAS TANKED WAS HIT BY SOMETHING ON THE ROAD WHILE DRIVING. I REPLY I DID NOT HEAR ANYTHING HIT MY CAR. THEY REQUEST MY INSURANCE INFO SO THEY CAN CALL TO FILE A COMP CLAIM. I SAY NO I WILL CALL MY INSURANCE COMPANY MYSELF. MY INSURANCE ADJUSTER COMES OUT TO THE DEALERSHIP TO LOOK AT THE DAMAGE AND WHEN THE DEALERSHIP SHOWS HIM THE GAS TANK THEY SEE THAT THE GAS TANK IS DEFORMED AND THE FUEL PUMP IS FRIED. THE ADJUSTER SAYS THIS IS A MECHANICAL PROBLEM NOT A COMP CLAIM. THE DEALERSHIP DOES SOME FURTHER INVESTIGATING AND SAYS THAT THERE IS A SEAL THAT DID NOT CLOSE IN THE GAS TANK AFTER PUMPING GAS AND THE GAS TANK WAS SUCTION UPPED WITH THE PRESSURE WHILE DRIVING AND FRIED THE GAS PUMP. MY CONCERN IS THE SAFETY OF MYSELF AND THE PEOPLE DRIVING AROUND ME. IF GAS WAS SPRAYING ON THE HIGHWAY WHILE I WAS DRIVING AND THE GAS TANK AND FUEL PUMP MALFUNCTIONS I THINK THIS SHOULD BE A SAFETY RECALL. MY SERVICE ADVISOR DID INFORM ME THAT THE FORD MODELS FIESTA, FOCUS AND F-150 HAVE HAD THESE ISSUES, BUT THE NEWER MODELS HAVE BEEN FIXED.

DRIVING AT HIGHWAY SPEEDS AND CAR ACTS AS IF STARVED OF FUEL AND RAPIDLY DECREASES SPEED. THERE WAS NO POWER, BUT VEHICLE WAS ON. THERE HAVE NOW BEEN THREE INCIDENTS WHILE ON FREEWAY AT SPEED THAT THE VEHICLE HAS DONE THIS AND EACH TIME I HAVE HAD TO PULL OFF ONTO SHOULDER (ALMOST GETTING HIT BY TRAFFIC EACH TIME). LUCKILY THE FIRST 2 TIMES I WAS ABLE TO RESTART CAR AND GET OFF FREEWAY BY STAYING ON SHOULDER SINCE CAR COULD NOT REACH FREEWAY SPEEDS. THIS LAST INCIDENT (ON 1/11/15) LEFT ME STRANDED ON FREEWAY BETWEEN AN ON RAMP AND FIRST LANE. THEY DID NOT DO ANYTHING WITH FIRST INCIDENT BECAUSE THEY COULD NOT DUPLICATE PROBLEM. AFTER SECOND INCIDENT FORD REPLACED FUEL PUMP, GASKET AND TANK. AFTER TWO WEEKS AND FOR A THIRD TIME VEHICLE AGAIN "STALLED" ON FREEWAY AT 65-70MPH. CAR IS AGAIN GETTING SAME PARTS REPLACED. ALL THESE INCIDENTS HAVE OCCURRED WITH IN LESS THAN A 6 MONTH PERIOD. *TR

FIRST INCIDENT ...WAS MAKING A TURN FROM A STOP POSITION AND CAR HESITATED(TRANSMISSION). SECOND INCIDENT .. PARKED CAR ON AN INCLINE AND CAR ROLLED BACK ENOUGH TO HAVE SOMEBODY BEHIND ME CALL IT TO MY ATTENTION. THIRD INCIDENT ? GOING UP ON MY DRIVEWAY THE CAR HESITATED AND SHAKES A LOT WHEN STARTING FROM A STOP POSITION. NOTE= WHEN MY WIFE DROVE THE CAR ON A TEST RUN.. NONE OF THIS PROBLEMS SHOWED UP. THAT IS BECAUSE THE ROUTE WE TOOK WAS ALL ON FLAT SURFACES(IN FLORIDA). WE BROUGHT IT TO THE ATTENTION OF THE FORD DEALERSHIP, AND THEY HANDED US A PAMPHLET, THAT EXPLAINED TO US THAT WE DID NOT REALLY BUY A CAR WITH AN AUTOMATIC TRANSMISSION, IT IS A STANDARD TRANSMISSION WITH SOME KIND OF GEAR SET UP TO SHIFT AS IF IT IS AN AUTOMATIC. THE DEALERSHIP ALSO TOLD US TO CALL THE MANUFACTURER IF WE WANTED TO MAKE A COMPLAIN. WE HAVE A TWO YEAR WARRANTY, BUT I AM THINKING THAT WE MIGHT HAVE SOME TRANSMISSION PROBLEMS A LOT SOONER, BUT WHO WANTS TO DRIVE A NEW CAR WITH THAT PROBLEM PENDING OVER YOUR HEAD. I HOPE THAT WE ALL COMPLAIN LOUD ENOUGH FOR FORD TO TAKE SOME IMMEDIATE ACTION, AND COME UP WITH A SATISFACTORY SOLUTION. *TR

WE WERE DRIVING HOME AND HAD BEEN ON THE ROAD USING CRUISE CONTROL FOR APPROXIMATELY 2 1/2 HOURS WHEN THE VEHICLE SHUT OFF COMPLETELY GOING FROM 70 MPH TO NO POWER OR ELECTRICAL. WE WERE FAST LANE ON I-75 NORTH AND THE CAR WAS WITHOUT ANY POWER OR HAZARD LIGHTS. WE ATTEMPTED TO RESTART THE CAR SEVERAL TIMES AND FINALLY IT STARTED AFTER 5 MINUTES. LUCKILY A CAR STOPPED AND HAD THEIR HAZARD LIGHTS ON. SINCE THEN OUR CAR FUEL HAS DECREASED TO 12 MPG IN THE CITY AND 22 ON THE HIGHWAY. WHEN YOU TAKE OFF CAR BOGS DOWN AND YOU HAVE TO MASH HARD ON THE GAS TO GET IT TO MOVE. THE IDLE IS ROUGH AND YOU CAN FEEL IT RUNNING ROUGH. WE HAVE HAD IT INTO THE DEALERSHIP FIVE TIMES AND SINCE CAR DOES NOT CODE THEY WILL NOT WORK ON IT PER FORD'S POLICY. THUS, WE HAVE THAT FORD HAS ADVERTISED WILL GET 28 IN THE CITY AND 40 ON THE HIGHWAY WHICH WE DID GET THE FIRST MONTH BEFORE IT DIED ON THE HIGHWAY. SINCE THEN WE ARE AFRAID TO DRIVE USING CRUISE ON A TRIP. *TR

THIS INCIDENT HAS NOW OCCURRED TWICE IN ONE WEEK. THE FIRST TIME I WAS DRIVING OUT OF MY APARTMENT COMPLEX AND THE CAR JUST DIED. THE FUEL LIGHT NEVER WENT ON AND STILL SAID I HAD ABOUT 30 MORE MILES UNTIL E. WAS TOWED TO THE DEALERSHIP, AND THEY TOLD ME THEY PUT GAS IN IT AND IT STARTED RIGHT UP. IT SAID I HAD 144 MILES UNTIL E AND THEY CALIBRATED IT AND THE MILEAGE DECREASED TO 133. I DROVE THE CAR 80 MILES AND HAPPENED AGAIN YESTERDAY, BUT THIS TIME I WAS ON A BUSY STATE ROAD GOING ABOUT 55 MPH WITH MY SON IN THE CAR. THE CAR JERKED AND I COULD TELL IT WAS LOSING POWER. LUCKILY I WAS ABLE TO COAST INTO A SUBDIVISION. THE FUEL LIGHT NEVER WENT ON AND ALSO STATED I STILL HAD ABOUT 33 MILES LEFT UNTIL E. THE CAR HAS BEEN TOWED AGAIN TO SAME DEALERSHIP AND NO WORD ON WHAT IS WRONG. WAS TOLD THEY WERE ON THE PHONE WITH FORD TO SOLVE THE PROBLEM. I AM CURRENTLY IN A RENTAL AND SCARED TO DRIVE MY CAR AS I AM AFRAID THIS WILL HAPPEN AGAIN. ALSO, HAD MANY TRANSMISSION AND CLUTCH ISSUES THIS SUMMER AND THOSE PARTS HAVE SINCE BEEN REPLACED. THE CAR IS A YEAR OLD AND BEEN IN THE SHOP MORE TIMES THAN MY OLD CAR THAT I TRADED IN FOR MY NEW FORD. *TR

LUCKILY NO ONE WAS INJURED - AS I WAS DRIVING THE HIGHWAY TO GO HOME, THE CARS MOTOR SUDDENLY SHUT OFF, AFTER BARELY MAKING IT TO THE SHOULDER (INCHES FROM TRAFFIC) I LOOKED AT THE ESTIMATED MILES TO EMPTY, WHICH STATED 17 MILES TO EMPTY - YET I WAS OUT OF FUEL. SEEMS FORD FOCUS HAS A INCORRECT READING ON THE FUEL ECONOMY/AND OR ESTIMATED PORTION THAT COULD BE POTENTIALLY DANGEROUS. (I TOOK A PHOTO OF THE DASH READOUTS AS WELL). *TR

MY PERFORMANCE CONCERN STARTED WITHIN THE FIRST WEEK OF OWNERSHIP. I HAD REPORTED WHAT I PERCEIVED AS A PERFORMANCE ISSUE TO THE DEALER BUT OPTED TO GIVE A NEW CAR TIME TO "BREAK IN". 4 WEEKS INTO MY OWNER EXPERIENCE, THE SERVICE DEPARTMENT HELD AND DROVE THE CAR FOR 5 DAYS AND HAD DETERMINED THAT A TRANSMISSION COMPONENT WAS THE CAUSE OF THE ISSUE I WAS EXPERIENCING. I NOW HAVE OVER 10K MILES ON THE VEHICLE AND HAVE HAD THE SAME EXPERIENCE. THE SERVICE DEPARTMENT HAS SINCE TOLD ME THAT THE ROUGH IDLE IN PARK OR IN GEAR WITH BRAKE APPLIED IS THE RESULT OF THE "DIRECT INJECTION" TECHNOLOGY USED IN THIS VEHICLE. THE HESITATION EXPERIENCED DURING 0 TO >0 ACCELERATION (GRADUAL OR HARD) IS ALSO THE RESULT OF THE "DIRECT INJECTION" TECHNOLOGY COUPLED WITH ELECTRONIC CLUTCH TECHNOLOGY USED IN PLACE OF A TORQUE CONVERTER. THIS COMBINATION HAS YIELDED NUMEROUS "ALMOST STALLED" CONDITIONS DURING NORMAL DRIVING MANEUVERS INCLUDING ACCELERATION DURING THE COMPLETION OF A LEFT TURN CROSSING ONCOMING LANES OF TRAFFIC. I RAISE THIS CONCERN AS I UNDERSTAND THERE IS AN INVESTIGATION OF F150 VEHICLES WITH "DIRECT INJECTION" TECHNOLOGY AS A POTENTIAL CAUSE FOR THE LOSS OF POWER. MY EXPERIENCE WITH THE FORD FOCUS HAS NOT RESULTED IN AN ACCIDENT. MY GOAL IS TO RAISE AWARENESS TO A SIMILAR CONDITION FROM THE SAME MANUFACTURER UTILIZING THE SAME TECHNOLOGY. I ALSO HAVE A SECOND VEHICLE ([XXX]) THAT IS LEASED AND HAS THE SAME PERFORMANCE ISSUE DESCRIBED ABOVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR