2002 Ford Explorer Seat Belts Problems

THE SEAT BELTS ON THE FRONT DRIVERS & PASSENGERS SIDES DO NOT RETRACT . THE SEAT BELTS CONSTANTLY GET CAUGHT IN THE DOOR LOCK ASSEMBLY . THIS ACTUALLY RUINED MY DOOR LOCKS ONCE ALREADY , WHICH I HAD TO REPLACE AT MY EXPENSE . I HAVE READ NUMEROUS ISSUES WITH THE SAME EXACT PROBLEM. *TR

2002 FORD EXPLORER LF SEATBELT BUCKLE PRETENSIONER BAD. AIRBAG LIGHT CONTINUED TO ILLUMINATE AFTER TWO REPLACEMENTS OF OVER 300.00 EA. SAFETY ISSUE? *TR

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AIR BAG LIGHT CONTINUED TO ILLUMINATE. THE DEALER STATED THAT IT WAS THE SEAT BELT PRETENSIONER. THE FIRST THE FAILURE OCCURRED, THE VEHICLE WAS REPAIRED UNDER WARRANTY; YET, THE FAILURE RECURRED. THE SEAT BELT PRETENSIONER WAS REPLACED THREE TIMES. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK. THE FAILURE MILEAGE WAS 24963 AND THE CURRENT MILEAGE WAS 80000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED HER CHILD WAS SEATED AND PROPERLY SEATED IN A CHILD RESTRAINT. THE CONTACT NOTICED THE CHILD RESTRAINT BEGAN TIPPING FORWARD. SHE FOUND THAT THE REAR DRIVER SIDE SEAT BELT WOULD NOT LATCH. THE CONTACT THEN INSPECTED THE REMAINING SEAT BELTS AND FOUND THAT ALL OF THE SEAT BELTS IN THE VEHICLE WOULD NOT LOCK INTO PLACE. THE MANUFACTURER ADVISED THERE WAS NOT A RECALL FOR THE FAILURE AND DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT YET REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 80,000.

2002 FORD EXPLORER FRONT OUT SEAT BELTS DO NOT RETRACT IN COLD TEMPERATURES. I TOOK THE VEHICLE MULTIPLE TIMES TO THE FORD DEALER AND CONTACTED FORD CUSTOMER SERVICE AND NOTHING HAS BEEN DONE TO CORRECTLY REMEDY THE SITUATION. AT ONE POINT THE DEALER TO GET RID OF ME HE INSTALLED LOW-FRICTION TEFLON TAPE ON THE D-RING BUT THAT DID NOT HELP AT ALL. THE RETURN SPRING IS TOO WEAK TO CARRY THE LOAD. THIS IS A SAFETY ITEM BECAUSE THE WEBBING IS CATCHING ON TO THE DOOR AS IT IS CLOSING CAUSING THE SEAT BELT WEBBING TO FRITTER AND EVENTUALLY TO TEAR INTO PIECES. PLEASE LOOK AND INVESTIGATE THIS MATTER IMMEDIATELY. IF THIS COMPLAINT DOES NOT REQUIRE FULL FLEDGED RECALL, I AM WILLING TO GET THE DEALER TO REPLACE FRONT SEAT BELTS AT FORD EXPENSE. *TR

THE REAR RESTRAINING DEVICE (SEAT BELT) ON THE DRIVERS SIDE STOPPED WORKING, IN THAT IT NO LONGER HAS THE LOCKING MECHANISM/ACTION. THIS OCCURRED WHILE DRIVING IN A RESIDENTIAL NEIGHBORHOOD WITH THE SEAT BELT BEING USED BY MY INFANT SON'S CAR SEAT BASE. *TR

THE FORD DEALERSHIP IN GUAM SAID I NEEDED A NEW SEAT BELT RETRACTOR AND ORDERED IT. THAT WAS IN MARCH 2007. IT IS NOW JULY 2007. IF THIS IS A SAFETY ISSUE THEN WHY IS IT SO SLOW. *AK

2002 FORD EXPLORER SPORT, THE FRONT PASSENGER SIDE SEATBELT HAS A DEFECT. THE BELT ITSELF BECOMES LOCKED AND CANNOT BE ADJUSTED AND EVEN BECOMES TIGHTER ON THE PASSENGER WHEN PULLED. I HAD TO HAVE THE PERSON SLIDE OUT FROM UNDER THE BELT TO BE RELEASED. THIS HAS HAPPENED APPROXIMATELY 10 TIMES BUT THIS LAST TIME WAS THE WORSE AS TO THE "TIGHTENING" ON THE PASSENGER. IT IS ONLY THE FRONT PASSENGER SEATBELT.

DT*: THE CONTACT STATED THE AIRBAG LIGHT ILLUMINATED WITHOUT INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHERE IT WAS DETERMINED THE FRONT SEAT BELT RETRACTORS NEEDED TO BE REPLACED.

I TOOK MY 2002 FORD EXPLORER IN FOR SERVICE AND REQUESTED THEM TO FIX THE AIRBAG SYSTEM. I WAS ADVISED THERE IS A FAULTY SEAT BELT PRETENSIONER SENSOR THAT WORKS WITH THE AIRBAG SYSTEM. I WAS TOLD THERE IS A SERVICE NOTICE FROM FORD, BUT NOT A RECALL. REPAIR WAS ONLY COVERED UNDER BUMPER TO BUMPER WARRANTY. *NM

DT: 2002 FORD EXPLORER. THE CONSUMER STATES AIRBAG LIGHT ON FLASHED ON DASHBOARD 3 TIMES AND THEN IT STAYED ON. THE CONSUMER TOOK VEHICLE TO THE DEALERSHIP AND THE DEALERSHIP TOLD THE CONSUMER IT WAS RELATED TO THE SEAT BELTS. THIS HAS BEEN OCCURRING FOR 1 WEEK. THE CONSUMER CONTACTED FORD MANUFACTURER, AND THEY TOLD HER THEY NEVER HEARD OF SUCH A THING. THEY STATED THEY WERE NOT AWARE OF ANY COMPLAINTS REGARDING THIS PROBLEM.*AK THE DEALER REPALCED THE TENSIONER. *JB

I HAVE A 2002 FORD EXPLORER. MY AIRBAG WARNING LIGHT NOTIFIED ME OF A PROBLEM. WHEN I TOOK THE CAR INTO THE DEALERSHIP, THEY SAID THAT "BOTH FRONT SEAT BELT PRETENSIONERS" NEEDED TO BE REPLACED. I JUST FIND IT ODD THAT THEY WOULD BOTH HAPPEN TO BREAK AT THE SAME TIME. IT SOUNDS MORE LIKE DEFECTIVE PARTS.*JB

DT: 2002 FORD EXPLORER. ON VEHICLE THE SHOULDER HARNESS ON THE DRIVER AND PASSENGER SIDE WEAR THROUGH THE PLASTIC TRIM ON THE PILLAR, AND IT CAUSED THE EDGE OF THE SEAT BELTS TO FRAY. DEALERSHIP REPLACED THE SEAT BELT AND TRIM, AND IT RECURRED WITHIN A FEW WEEKS. CONTACTED THE DEALERSHIP, AND CURRENTLY VEHICLE WAS OUT OF WARRANTY. WHEN THE EDGES OF THE SEAT BELT FRAYED THE CONSUMER WAS CONCERNED THAT THE SEAT BELT WILL TEAR ALL THE WAY. *AK (11/08/05) *SC

GOT STUCK IN SEAT BELT & HAD TO BE CUT OUT. ON PASSENGER SIDE, FELL ASLEEP WITH SEAT BELT AROUND ME AND WHEN WOKE COULDNT GET OUT. TRIED UNBUCKLING BUT THE SEAT BELT WOULDNT GIVE & KEPT GETTING TIGHTER AND TIGHTER AND HAD TO BE CUT OUT. SEATBELT IN BACK BEHIND PASSENGERSIDE ALSO BROKE, WONT PULL-DOWN ANYMORE EITHER.*AK

2002 FORD EXPLORER DRIVER SIDE SEAT BELT STOPPED WORKING.***NO ANSWER REQUIRED***. *MR *JB

FRONT DRIVER AND PASSENGER SIDE SEATBELTS ARE RUBBING AGAINST THE MOLDING WHERE THE SHOULDER HARNESS IS MOUNTED. THE EDGE OF THE SEAT BELT IS CUTTING INTO THE MOLDING CREATING GROOVES IN THE MOLDING AND POSSIBLY DAMAGING THE SEAT BELT.

REAR SEAT BELTS FAILED WITHOUT WARNING. *AK BOTH REAR SEAT BELTS WERE REPLACED. *TT THE CONSUMER WAS UNABLE TO BUCKLE THE SEAT BELTS. *JB

SEAT BELTS DIFFICULT TO DISENGAGE AND SECURE. *JB NAR 1/21/2002

THE SEAT BELT ARRESTOR CHARGE INADVERTENTLY FIRED WHEN THE VEHICLE WAS BEING SHIFTED FROM PARK INTO REVERSE. THE FIRING OF THE CHARGE FILLED THE VEHICLE INTERIOR WITH SMOKE AND HAS RENDERED THE DRIVER'S SEAT BELT UNUSABLE UNTIL REPAIR CAN BE MADE.*AK

THE FRONT PASSENGER-SIDE SEAT BELT UNIT LOCKS UP IN FULLY RETRACTED POSITION, RENDERING IT TOTALLY UNUSABLE.*AK

CONSUMER STATES AFTER TESTING THE SHOULDER HARNESSES, THE FRONT HARNESS CAME OUT OF THE WALL WHILE INSTALLING STRESS TEST EQUIPMENT WITH ONLY THE TENSION TAKEN OUT OF THE CHAIN, THERE WAS NEVER A PULL APPLIED TO THE HARNESS, THE CENTER HARNESS HAD PREVIOUSLY CAME OUT OF THE VAN AND THE BRACKET HOLDING THE SEAT BELT ASSEMBLY PULLED OUT OF THE WALL, CONSUMER FOUND THAT THE UNIT WAS ATTACHED WITH AN ALUMINUM ANCHOR AND ONLY THROUGH THE FIBERGLASS WALL OF THE VAN, THAT IS WHY THE TESTS WERE BEING COMPILED. THE SEATS THAT WERE INSTALLED WERE WRONG. THESE ARE FORD VANS USED TO TRANSPORT ELDERLY AND DISABLED PERSONS. *SLC

THE LOCKING MECHANISM FOR THE SHOULDER RESTRAINT (RIGHT SIDE) FELL OFF. *AK