MyCarTSB

2002 Ford Explorer Engine Problems

200 owner-reported engine complaints from NHTSA data

200
Complaints
3
Crashes
13
Fires
Jan 2010Dec 2008
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (200)

highENGINE
Filed: Nov 2023

Your 2002 Ford Explorer shut off without warning while you were driving 45 mph on the freeway, and you had to coast to safety. No warning lights came on before the engine died. The vehicle was never diagnosed or repaired, so the cause remains unknown.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11557714
mediumENGINE
Filed: Jul 2019

MOTOR IS OVER HEATING AFTER DRIVING FOR ABOUT 30 MINS ON HIGHWAY

NHTSA #: 11229277
mediumENGINE
Filed: Sep 2017

THE TIMING BELTS BROKE AND DAMAGE THE ENGINE. TRUCK HAS LESS THAN 100,000 MILES.

NHTSA #: 11022952
mediumENGINE
Filed: May 2017

TRANSMISSION OUT FOR 3RD TIME

NHTSA #: 10983600
mediumENGINE
Filed: May 2016

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.

NHTSA #: 10863607
mediumENGINE
Filed: Apr 2016

TRANSMISSION FAILURE.

NHTSA #: 10855181
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Mar 2016

CHECK ENGINE LIGHT CAME ON WENT TO A AUTO REPAIR SHOP AND WAS GIVEN OEM CODE P0442 (EVAPORATIVE EMISSION SYSTEM). THE SCENT OF GAS WAS PRESENT. I CHANGED THE FUEL CAP AND ISSUE STILL REMAINS. GAS FUEL TANK VAPOR VENT CHECK VALVE IS DEFECTIVE AND MUST BE REPLACED.

NHTSA #: 10852382
mediumENGINE
Filed: Mar 2016

TURNED CAR ON TO DRIVE IT WOULD NOT START AFTER SEVER RAINFALLS UNTIL FINALLY WHEN I DID THE LAST TIME AFTER A JUMP, BATTERY NEW. IT STARTED TO MAKE THIS AWFUL NOISE LIKE A CLANKING SOUND LIKE A CHAIN SOUND. I TOOK IT TO A MECHANIC AND HE DID NOT KNOW WHAT THE PROBLEM WAS, CALLED A MOBILE MECHANIC AND HE SAID THE SAME THING SAID IT COULD BE A VALVE OR PISTON PROBLEM. FROM WHAT I HEAR SOUNDS LIKE A CHAIN. BEFORE THIS HAPPENING THE REAR WINDOW REGULATORS FOR THE REAR PASSENGER WINDOWS RIGHT AND LEFT SIDES BROKE. HAD LEFT SIDE FIXED RIGHT SIDE NOT FIXED, GLASS STILL HELD WITH A BOARD INSIDE DOOR.

NHTSA #: 10850487
mediumENGINE,FUEL/PROPULSION SYSTEM
Filed: Apr 2015

MY TRUCK BEGAN TO SHAKE WHEN I STOP AT STOP SIGNS AND LIGHTS. THE SERVICE ENGINE SOON LIGHT CAME ON AND WOULD NOT GO OUT. I GOT A CODE READING, THERE WERE MANY FUEL EJECTION ISSUES. I GOT A DIAGNOSTIC TEST TODAY, AND WAS TOLD IT COULD BE THE FUEL PUMP. WHEN I PUT GAS IN, THE GAS PUMP GETS STUCK INSIDE SOMETIMES. DOES NOT COME OUT SMOOTHLY. WHAT IS GOING ON? *TR

NHTSA #: 10705713
mediumENGINE
Filed: Jan 2015

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE TEMPERATURE GAUGE DISPLAYED SIGNS THAT THE VEHICLE WAS OVERHEATING. THE CONTACT SHUT THE VEHICLE OFF, AND RESTARTED IT BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THERE WAS A CRACK ON THE INTAKE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 191,000.

NHTSA #: 10678581
mediumENGINE
Filed: Jan 2015

MY 2002 FORD EXPLORER, SINCE 2013 HAVE BLEW OUT SPARKS PLUGS THREE TIMES. THE THREATS OF THE HEAD ARE DAMAGE . *TR

NHTSA #: 10676143
mediumENGINE
Filed: Nov 2014

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE LIGHT ILLUMINATED AS THE VEHICLE STARTED TO OVERHEAT AND STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE WATER PUMP AND HEATING CORE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000. UPDATED 1/16/15*CN UPDATED 9/7/2017*CN

NHTSA #: 10660508
mediumENGINE
Filed: May 2014

" CHECK ENGINE SOON" SIGN IS ON. " O/D" SIGN IS ON. *TR

NHTSA #: 10593924
mediumENGINE
Filed: Apr 2014

WHEN DRIVING TO WORK THREE BLOCKS AWAY FROM MY HOUSE I STOPPED AT A STOP LIGHT. I STARTED TO TAKE OFF AGAIN ONCE THE LIGHT TURNED GREEN AND A SOUND FROM THE ENGINE SCARED ME. THE TRUCK STARTED TO SOUND LIKE A LAWN MOWER. I THEN HAD THE TRUCK TOWED AND TAKEN TO THE GARAGE WHERE THE MECHANIC SHOWED ME THAT THE SPARK PLUG BLOW OUT THE ENGINE. HE SAID THAT WITH FORDS IT HAPPENS ALOT AND IF YOU SEARCH ONLINE THERE ARE SO MANY PEOPLE THAT IT HAPPENS TO. HE THEN TOLD ME ONCE HE FIXES IT I SHOULD SELL IT RIGHT AWAY UNLESS I AM WILLING TO SPEND WHAT THE CAR IS WORTH ON REPLACING HEADS. IF FORD KNOWS ABOUT THE PROBLEM WHY ISN'T THERE A RECALL ON THIS ALREADY. *TR

NHTSA #: 10577850
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Mar 2014

I HAD TO REPLACE TRANSMISSION AND SOLENOID, COSTING OVER $2500. *TR

NHTSA #: 10574652
mediumENGINE
Filed: Feb 2014

THE ENGINE OVERHEATED WITHOUT ANY WARNING FROM THE DASHBOARD. I BOUGHT THIS CAR WITH 18,000 MILES. THE ENGINE OVERHEATED WHEN IT HAD APPROXIMATELY 25,000 MILES. *TR

NHTSA #: 10564180
mediumENGINE
Filed: Dec 2013

WAS DRIVING CAR ALONG LOCAL ROAD WHEN THE ENGINE STARTED TO MAKE NOISE AND THE CAR WOULD NOT GO OVER 5 MILES AND HOUR. MANY CARS SEVERED TO AVOID TRUCK AND WAS LUCKY THERE WAS NO ACCIDENT. TRUCK WAS TOWED TO LOCAL FACILITY AND HAD FORD TECH LOOK AT VEHICLE. THE TIMING CHAIN TENSION BROKE. TECH AND DEALERSHIPS( CALLED TWO FOR QUOTES ) SAID THIS WAS A COMMON PROBLEM. AFTER FINDING OUT THE ENGINE NEEDED TO BE PULLED FOR REPAIR I HAD TO JUNK THE VEHICLE COULD NOT AFFORD REPAIR. THIS IS CERTAINLY A SAFETY ISSUE ANY TIME A VEHICLE BREAKS WITHOUT WARNING IN THE MIDDLE OF TRAFFIC. IT IS ALSO A KNOW COMMON PROBLEM. DEALER SAYS THE DESIGN OF THE TENSION IS POORLY PRODUCED AND THEY HAD EXTENDED THE WARRANTY FOR THE REPAIR. FORD SHOULD FIX/ REPLACE THE TENSIONER ON THESE TRUCK BEFORE SOMEONE IS KILLED. *TR

NHTSA #: 10554253
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Oct 2013

HEARD A KNOCKING NOISE WENT TO MECHANIC. WAS TOLD I BLEW A TWO HOLES THROUGH TIMING CHAIN COVER. WENT ONLINE FOUND THAT IT IS A RECURRING PROBLEM FOR THAT YEAR OF FORD. VERY UPSET THERE IS NO RECALL. WAS TOLD IT WOULD COST AT LEAST 2000 TO FIX. FORD NEEDS TO DO SOMETHING ABOUT THIS. I WANT TO GO TO MEDIA TO LET EVERYONE THAT HAS THIS PROBLEM KNOW THAT FORD KNOWS ABOUT IT AND WILL NOT DO ANYTHING. APPARENTLY EVERYONE HAS TO PAY OUT THE [XXX] TO HAVE THIS FIXED. I'M NOT ONE OF THEM. I WANT MY CAR FIXED!!!!!!!!!!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA #: 10546818
mediumENGINE
Crash / FireFiled: Sep 2013

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE BURST INTO FLAMES AND THE CONTACT CRASHED INTO AN EMBANKMENT. THE CONTACT SUFFERED INJURIES TO THE BACK. THE VEHICLE WAS DESTROYED DURING THE CRASH. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT STATED THAT THE FIRE HAD STARTED FROM THE ENGINE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.

NHTSA #: 10544594
mediumENGINE
Filed: Sep 2013

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE ENGINE INTAKE MANIFOLD FAILED DUE TO DEFECTIVE PLASTIC THAT FRACTURED AND CAUSED FLUID TO LEAK. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THE INTAKE MANIFOLD WAS REPLACED WITH A STEEL MANIFOLD. IN ADDITION, THE SPARK PLUGS RUBBER AND GASKET WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 180,000. UPDATED 10/17/13*CN THE CONSUMER STATED WHEN HE RETURNED TO THE DEALER, HE LEARNED WHEN THE FIVE SPARK PLUGS WERE FLOODED THEY RUINED TWO COILS THAT SENT ELECTRICITY TO THE SPARK PLUGS. UPDATED THE CONSUMER BELIEVED FORD HID THE PLASTIC INTAKE MANIFOLD PROBLEM, RE-ENGINEERED THE PART TO INCLUDE 1/3 METAL AND THEN EQUIPPED ALL SUBSEQUENT MODELS WITH 1/3 METAL AS STANDARD EQUIPMENT IN AN EFFORT TO AVOID RESPONSIBILITY FOR THEIR DEFECTIVE DESIGN. UPDATED 04/17/14

NHTSA #: 10541780
mediumENGINE
Filed: Aug 2013

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE TEMPERATURE GAUGE FLUCTUATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

NHTSA #: 10534052
mediumENGINE
Filed: Jul 2013

WHILE DRIVING MY 2002 FORD SPORT TRAC AT ABOUT 40 MPH,ENGINE SHUT OFF WITHOUT ANY WARNING,JUST A SHAKING FEELING,THEN COMPLETELY SHUT OFF,WHILE IN MOTION. VERY DANGEROUS SITUATION! NO CHECK ENGINE LIGHT CAME ON AND NO CODES WERE PRESENT. I WAS ABLE TO GET OUT OF TRAFFIC AND AVOID BEING HIT. HAD TO CRANK FOR ABOUT HALF A MINUTE AND IT RESTARTED. HAVE DRIVEN ON A DAILY BASIS ABOUT 200 MILES SINCE AND PROBLEM HAS NOT RECURRED AS OF YET.VEHICLE IS WELL MAINTAINED AND UP TO DATE ON FILTERS,ETC... *TR

NHTSA #: 10525025
mediumENGINE
Filed: Mar 2013

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A RATTLING NOISE HEARD FROM THE ENGINE AS SOON AS THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE TIMING CHAIN PLASTIC TENSIONER WAS FRACTURED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.

NHTSA #: 10501332
mediumENGINE
Filed: Feb 2013

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE VEHICLE MADE A LOUD POPPING NOISE AND THE VEHICLE SHOOK. THE ALSO CONTACT STATED THAT THE CHECK ENGINE LIGHT, OVER DRIVE, AND MESSAGE CENTERS LIGHTS ILLUMINATED. THE CONTACT STATED THE VEHICLE HAD NOT BEEN TO THE DEALER OR A MECHANIC. THE FAILURE AND CURRENT MILEAGES WERE 126,000.

NHTSA #: 10496714
mediumENGINE
Filed: Oct 2012

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE TIMING CHAIN BELT TENSIONER FAILED AND CAUSED THE VEHICLE TO SOUND LIKE A DIESEL TRUCK WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THE NOISE HAD BEEN A PROBLEM FOR OVER FOUR YEARS, BUT THE DEALER COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 101,000.

NHTSA #: 10480647
mediumENGINE AND ENGINE COOLING
Filed: Aug 2012

THE BODY MOUNTS ON THE VEHICLE ARE DESINTEGRATING. I TOUCHED IT WITH MY HAND AND IT FELL APART. BODY MOUNTS SHOULD LAST MUCH LONGER. *TR

NHTSA #: 10470691
mediumENGINE AND ENGINE COOLING
FireFiled: May 2012

I WAS DRIVING ON THE FREEWAY WHEN I LOOKED BACK IN MY REAR VIEW MIRROR AND NOTICED SMOKE BILLOWING OUT THE BACK OF MY CAR. I PULLED OVER. MY HUSBAND GOT OUT OF THE CAR AND LOOKED UNDER THE FRONT. I SMELLED FIRE AND HE SAID IT'S ON FIRE. MY HUSBAND SAW A LIQUID DRIPPING FROM THE CAR THAT WAS CLEARLY ON FIRE. I TURNED THE CAR OFF. WE IMMEDIATELY GOT OURSELVES AND OUR 2 YOUNG CHILDREN, AGES 7 AND 5, OUT OF THE CAR. THE FIRE STOPPED ONCE THE CAR WAS OFF. FORTUNATELY, NO ONE WAS INJURED. I WAS TOLD BY THE TOW TRUCK OPERATOR AND THE MECHANIC THAT FIXED THE CAR THAT A TRANSMISSION HOSE WAS SITTING ON THE EXHAUST PIPE, CAUSING A LEAK IN THE HOSE AND THE RESULTING FIRE. I AM ALSO CONCERNED THAT MY CAR MAY BE SUBJECTED TO A RECALL REGARDING A FAULTY CRUISE CONTROL AFTER READING ON THE INTERNET. *TR

NHTSA #: 10459987
mediumENGINE AND ENGINE COOLING
Filed: Mar 2012

TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTOMOTIVE REPAIR SHOP WHERE A MECHANIC PERFORMED A DIAGNOSTIC TEST AND DETECTED A MALFUNCTION IN THE EMISSIONS CONTROL SYSTEM. THE MANUFACTURER HAD ISSUED A VOLUNTARY RECALL FOR THE EMISSIONS CONTROL SYSTEM HOWEVER, THE CONTACT'S VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 161,673.

NHTSA #: 10452423
mediumENGINE AND ENGINE COOLING
Filed: Mar 2012

THE PROBLEM IS A SUDDEN CRACKING OF THE INTAKE MANIFOLD CAUSING SLOW COOLANT LOSS. WHEN THE INTAKE FAILS THE ENGINE COOLANT POURS OUT AND THE ENGINE QUICKLY OVERHEATS. *TR

NHTSA #: 10451828
mediumENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Filed: Mar 2012

DUE TO A DEFECT, WE HAD TO HAVE THE TRANSMISSION REPLACED (THANK GOD IT WAS STILL UNDER WARRANTY)...THEN HAD TO HAVE THE DOOR AJAR SENSOR FIXED BECAUSE ALARM KEPT GOING OFF FOR NO REASON. ABOUT TWO YEARS AGO WE WERE ABUT TO GO OUT OF TOWN FOR THANKSGIVING. I STOP AT A RED LIGHT, AND THEN WE TRY TO PULL OFF WHEN THE LIGHT CHANGES AND HEAR THE LOUDEST POPPING NOISES...WE'RE WONDERING HOW IN THE WORLD DID THE SPARK PLUG POP OUT WITH SO MUCH FORCE THAT IT ALSO RIPS THE IGNITION COIL...(FAST FORWARD TO 1YR LATER, SAME THING HAPPENS WHILE LEAVING HOME TO GO TO WORK). ONCE AGAIN, ON MARCH 12, WHILE ON MY WAY TO WORK, SITTING AT A TRAFFIC LIGHT. LIGHT TURNS GREEN...I START TO PULL OFF AND BEGIN HEARING A POPPING NOISE...WTH...NOT AGAIN!!! (THIS IS THE THIRD TIME THIS HAS HAPPENED IN 2 YEARS). COME ON FORD...FIX THE LEMONS!!!! *TR

NHTSA #: 10451705
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Mar 2012

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE ATTEMPTING TO SHIFT FROM PARK TO THE REVERSE, THE CONTACT NOTICED THAT THE COLUMN SHIFTER HAD SEPARATED FROM THE STEERING COLUMN. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGE WAS 228,000. UPDATED 04/11/12*LJ THE HEAR SHIFTER BROKE AND THE KEY WOULD NOT COME OUT OF THE IGNITION. THE SERPENTINE BELT WAS CRACKED AND HAD TO BE REPLACED. UPDATED 04/20/12

NHTSA #: 10450084
mediumENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VISIBILITY
Filed: Feb 2012

I BOUGHT A 2002 FORD EXPLORER SPORT TRAC NEW. SHORTLY AFTER HAVE ELECTRIC WINDOW PROBLEMS DRIVERS DOOR BACK PASSENGER WINDOW AND NOW THE PASSENGER DOOR WINDOW, BAD BODY MOUNTS,AND IDLES BAD WHEN IN PARK OR STOPPED AT A RED LIGHT. RPM'S 500 TO 1000 BACK DOWN TO 500-400. 2002 HAD A BABY GIRL 1 1/2 YEARS AND ANOTHER ON THE WAY NEEDED A 4 DOOR AND ALSO FOR WORK. I KICK MY SELF EVERY DAY THAT I HAVE OWNED IT BUT HAD NO CHOICE MONEY WAS TIGHT AND STILL IS COULD NOT AFFORD EVERY TIME GETTING THINGS FIXED SO I LIVED WITH IT!!!! UNTIL I FOUND THIS WEB PAGE I AM FED UP I HAVE ALWAYS OWNED FORD BUT AFTER THIS IM NOT SO SURE ANYMORE! AND READING OTHER PEOPLES WITH THE SAME PROBLEMS THE SPORT TRAC IS ONE BIG LEMON!!!!!! *TR

NHTSA #: 10447535
mediumENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Filed: Jan 2012

I HAVE A 2002 FORD EXPLORER THAT IS IN THE SHOP RIGHT NOW WITH A TORN DOWN ENGINE. I WENT OUT TO START IT ONE MORNING AND IT HAD A HARD START THEN IT STARTED TICKING. COME TO FIND OUT IT THE TIMING CHAIN. FROM WHAT I HAVE READ ONLINE IT IS A VERY COMMON COMPLAINT AND I AM REALLY SURPRISED THAT THIS TRUCK HAS NOT BEEN RECALLED AGAIN FOR THIS PROBLEM. I AM HAVING TO PAY FOR SOMETHING THAT FORD MADE A MISTAKE ON. THE PULLEY ON THE TRUCK IS PLASTIC, AND IT IS FAILING. I ALSO HAVE PROBLEMS WITH MY ELECTRICAL PARTS ON IT. THE LIGHTS INSIDE WILL STAY ON AFTER I TURN IT OFF AND GET OUT AND IF I TURN ON MY REAR DEFROST MY TRUCK DINGS AND SAYS DOOR AJAR..... THIS TRUCK IS AWFUL. *TR

NHTSA #: 10442875
mediumENGINE AND ENGINE COOLING
Filed: Nov 2011

TIMING BELT TENSIONER......MY CAR IS MAKING NOISES AND EVERY MECHANIC I TAKE MY TRUCK TO EITHER TELL ME TO GET A NEW MOTOR OR SELL IT AND NO MECHANIC WANTS TO WORK ON IT BECAUSE ITS SO COMPLICATED... :/ AS A SINGLE MOTHER EITHER OPTION IS NOT AN OPTION....BOTH MY DRIVER AND REAR PASSENGER WINDOW MOTORS BROKE, I ALREADY PUT IN A NEW TRANSMISSION 3 MONTHS AGO...AND NOW THIS.....I TOOK IT TO THE DEALERSHIP ON 11/10/11 AND ITS FUNNY HOW THEY KIND OF LAUGH ABOUT THIS MODEL OF VEHICLE AND GIVE ME THE SAME LOOK THAT OTHER MECHANICS GIVE ME ABOUT HOW THE TENSIONER IS ON THE BACK OF THE VEHICLE AND THEY'D NEED TO TAKE THE ENTIRE ENGINE OUT TO REPAIR IT, AND IF YOU DON'T REPAIR IT THERE IS A CHANCE THAT THE TENSIONER WILL BREAK AND CAUSE THE ENTIRE BACK PART OF THE MOTOR TO BREAK......THIS NEEDS TO BE LOOKED INTO AND RECALLED SINCE THERE ARE SO MANY DRIVERS WITH THE SAME PROBLEM ON THE SAME MODEL. PLEASE HELP..PLEASE REFER TO THE THOUSANDS OF COMPLAINTS AT THE FOLLOWING SITE... HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/. *TR

NHTSA #: 10435288
mediumENGINE AND ENGINE COOLING
Filed: Sep 2011

#3 CYCLINDER PLUB BLEW. HAD TOWED TO DEALER. DEALER SAID THEY COULD FIX EASILY BY INSTALLING A HELIX COIL ADAPTER & COULD HAVE CAR READY NEXT DAY. DEALER CALLS BACK AND SAYS THEY FIXED IT BUT IT WAS REALLY RUNNING BAD AND THAT THEY WOULD NOT RECOMMEND DRIVING IT. I ASKED WHAT THE SOLUTION WAS AND THEY SAID THEY COULD PULL THE HEAD AND REFINISH IT BUT THAT THEY WOULD NOT RECOMMEND DOING SUCH. I ASKED ABOUT A JASPER AND THEY SAID THEY WOULD NOT RECOMMEND AS JASPER HAS A POOR WARRANTY (12 MONTHS+LIMITED MILEAGE & NO LABOR) WHILE A NEW FORD ENGINE WOULD HAVE 3 YEARS, NO MILEAGE LIMIT & BE WARRANTED FOR BOTH LABOR AND PARTS. AS I NEEDED THE VEHICLE - AS IT IS I HAD TO RENT A VEHICLE. AFTER GETTING THE VEHICLE BACK AND TALKING WITH SEVERAL OTHER FORD DEALERS - IT WOULD SEEM THAT THERE IS A STRONG POSSIBILITY THAT THE FORD DEALER INSTALLING THE HELIX COIL MAY HAVE DROPPED DEBRIS INTO THE ENGINE - AS NONE OF THE OTHER DEALERS SAID THEY HAVE EVER HAD TO REPLACE AN ENGINE FOR A BLOWN SPARK PLUG. PS: THE PLUGS WERE THE ORIGINALS FROM THE FACTORY. I HAVE TRIED TO WORK WITH THE DEALER TO GET SOME SORT OF REDUCTION IN WHAT I HAD TO PAY BUT THEY HAVE BEEN LESS THAN INTERESTED IN TALKING WITH ME. SO AM TRYING FIGURE OUT WHAT MY NEXT STEP SHOULD BE. ALL ADVISE WOULD BE APPRECIATED AS APPARENTLY THE PLUG BLOWING PROBLEM IS COMMON! THIS IS A SERIOUS SAFETY HAZARD - THERE COULD HAVE BEEN A FIRE. *KB

NHTSA #: 10426304
mediumENGINE AND ENGINE COOLING
Filed: Jul 2011

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE TIMING CHAIN WAS FRACTURED AND THE ENGINE WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 177,000. THE VIN WAS UNAVAILABLE.

NHTSA #: 10414665
mediumENGINE AND ENGINE COOLING
Filed: May 2011

2002 FORD EXPLORER SPARK PLUG EJECTION ISSUE ON V8 4.6L ENGINE. THIS IS NOW THE SECOND TIME THAT I HAVE HAD SPARK PLUGS EJECT FOR THE ENGINE. FROM WHAT I UNDERSTAND FORD REDUCED THE NUMBER OF THREADS FOR THE SPARK PLUGS TO SAVE MACHINING TIME AND COSTS IN THE MANUFACTURING OF THE ENGINE. THIS IS CLEARLY A SAFETY ISSUE. THE FIRST TIME I WAS LUCKY ENOUGH TO GET THE SPARK PLUG THREADED BACK IN AND WAS ABLE TO DRIVE IT SOMEWHERE FOR PROPER REPAIR. I AM NOT SO LUCKY THE SECOND TIME AS THE THREADS IN THE HEAD ARE DESTROYED. NOW I HAVE THE EXTRA COST OF TOWING THE TRUCK FOR REPAIR. I HAVE READ MANY FORUMS ON THIS ISSUE YET FORD CONTINUES TO IGNORE THE SAFETY OF IT'S CUSTOMERS. IT IS TIME FOR THEM TO STEP UP TO THE PLATE AND TAKE RESPONSIBILITY FOR THEIR DESIGN DEFECTS. *TR

NHTSA #: 10400833
mediumENGINE AND ENGINE COOLING
Filed: Feb 2011

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

NHTSA #: 10384034
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Feb 2011

2002 4 X 4 FORD EXPLORER, WHILE DRIVING IN RUSH HOUR TRAFFIC THE TIMING CHAINS WENT ON THIS TRUCK. OF COURSE THE ENGINE STOPPED WORKING AND I HAD THE HUGE PROBLEM OF PUSHING IT OFF THIS 3 LANE BUSY HIGHWAY. DID GET IT OFF AND NOW WAITING TO RAISE ENOUGH MONEY FOR REPLACEMENT ENGINE. YES THE OIL WAS CHANGED EVERY 3200 - 3400 MILES, DEFAULT WITH THE FORD ENGINES, PLASTIC SPROCKS. SO I AM WITHOUT A TRUCK UNTIL MONEY IS RAISED OR FORD DOES A RECALL. I KNOW! THERE WAS NO SIGN OTHER THAN A SLIGHT NOISE STARTING AND CALLED THE GARAGE AND NEVER GOT THERE. MY TRUCK IS IN GREAT SHAPE, NO RUST, NO ACCIDENTS AND I LOVE TO DRIVE IT! THE GAS IS NOT BAD AT ALL IF YOU DON'T HORSE IT! *TR

NHTSA #: 10382738
mediumENGINE AND ENGINE COOLING
Filed: Feb 2011

TL*THE CONTACT OWNS A 2002 FORD EXPLORER XLT(NA). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A LOCAL SHOP WHERE THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTERS FAILED. THE MANUFACTURER WAS CONTACTED WHO STATED THAT THEY WERE NOT ABLE TO HELP BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 107,000.

NHTSA #: 10380995
mediumENGINE AND ENGINE COOLING
Filed: Oct 2010

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHENEVER THE CONTACT STARTED THE VEHICLE, HE NOTICED A CLUNKING NOISE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CURRENT MILEAGE WAS APPROXIMATELY 135,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

NHTSA #: 10359537
mediumENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY,AIR BAGS
Filed: Aug 2010

LONG LIST OF REPAIRS MADE THIS SUMMER INCLUDING COMPUTER, AIRBAG SENSORS, A/C WHOLE SYSTEM, MAIN WINDOW CONTROLS AND NOW MY TRANSMISSION. *TR

NHTSA #: 10347569
mediumENGINE AND ENGINE COOLING
Filed: Jul 2010

TIMING BELT PLASTIC GEARS WAS SLUNG OFF AND CRACKED A REAR VALVE. HAD TO REPLACE VALVE AND HAVING TO REPLACE THE PLASTIC GEARS. COST APPROXIMATELY $2000-3500, MOSTLY IN PART BECAUSE ENGINE REMOVAL IS NECESSARY TO ACCESS THE TIMING CHAIN. MANY DEALERSHIPS SUGGEST BUYING A NEW ENGINE. IF NOT FIXED, COULD POTENTIALLY HARM SHAFTS, AND/OR OTHER COMPONENTS OF THE TIMING BELT/CHAIN COMPARTMENT AND FURTHER REPLACEMENT PARTS WILL NEED TO BE PURCHASED. *TR

NHTSA #: 10344554
mediumENGINE AND ENGINE COOLING
Filed: Jun 2010

SPARK PLUG BLOWN OUT OF 2002 FORD EXPLORER. *TR

NHTSA #: 10339589
mediumENGINE AND ENGINE COOLING
Filed: Jun 2010

MY 2002 FORD EXPLORER HAS BLOWN THE TIMING CHAINS IN THE ENGINE. PLASTIC PARTS THAT WEAR OUT EASY AND CAUSED THE CHAINS TO FAIL. NOW I AM LOOKING FOR A REPLACEMENT ENGINE. THE ENGINE IS V6 AND IT ONLY HAD 95,000 MILES ON IT. THIS TRUCK HAS BEEN WELL CARED FOR AND THIS SHOULD NEVER HAVE HAPPENED. FORD IS USING FAULTY PARTS AND CAUSING THIS DAMAGE TO THEIR PRODUCT AND NOW THE CONSUMER WILL HAVE TO PAY BIG BUCKS FOR REPAIRS DUE TO THEIR CHEAP AND SHOTY PARTS USED BY FORD. THE TRUCK STARTED MAKING NOISE AND THOUGHT THAT IT WAS THE CONVERTER AND A VERY SHORT TIME AFTER THAT FIRST NOISE THE ENGINE FROZE AND STOPPED RUNNING. THEIR REALLY WAS NOT ALOT OF TIME FROM NOISE TO FAILURE OF ENGINE. THE OIL WAS CHANGED EVERY 3,000 MILES, SO IT WAS NOT FROM FAILING TO CHANGE THE OIL, IT WAS CHANGED REGULARLY. I LOVE THIS TRUCK, IT DRIVES GREAT, COMFORTABLE AND FOR ME NOT BAD ON GAS AT ALL. I WILL REPLACE THE ENGINE SOMEHOW. THE COST OF ANY NEW TRUCK IS OUT OF MY RANGE, SO I HAVE NO CHOICE BUT TO TRY AND FIX IT. DOES ANYONE HAVE ANYTHING TO OFFER ME ON THIS SUBJECT? THANKS *TR

NHTSA #: 10336176
mediumENGINE AND ENGINE COOLING
FireFiled: Jun 2010

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING AT APPROXIMATE SPEEDS OF 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. SHE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND THE VEHICLE BEGAN SMOKING AND CAUGHT ON FIRE FROM UNDER THE HOOD. THE VEHICLE WAS DESTROYED. THE POLICE AND FIRE DEPARTMENT ARRIVED ON SCENE HOWEVER; THE CONTACT WAS UNABLE TO CONFIRM IF A FIRE OR POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 145,000. UPDATED 8/2/10 *CN UPDATED 08/09/10*JB

NHTSA #: 10336286
mediumENGINE AND ENGINE COOLING
Filed: May 2010

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE WAS LEAKING COOLANT DUE TO A FAILURE WITHIN THE INTAKE MANIFOLD GASKET WHICH WAS CRACKED AND CORRODED. THE EXHAUST SYSTEM WAS ALSO FAULTY DUE TO THE GASKET PROBLEM. THE DEALER INFORMED THE CONTACT THAT THERE WAS A CLASS ACTION SUIT FOR THE INTAKE MANIFOLD. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 74,225.

NHTSA #: 10328751
mediumENGINE AND ENGINE COOLING
Filed: May 2010

2002 FORD EXPLORER LIMITED 4.6L V8. SPARK PLUG EJECTED FROM HEAD UPON START-UP. THIRD TIME THIS HAS HAPPENED. *TR

NHTSA #: 10328612
mediumENGINE AND ENGINE COOLING
Filed: Apr 2010

I HAVE A 2002 FORD EXPLORER THAT EJECTED A SPARK PLUG. THE SPARK PLUG WAS ORIGINAL (IT CAME WITH THE VEHICLE AND HAD NEVER BEEN CHANGED). MY WIFE WAS DRIVING TO CHURCH WHEN THE SPARK PLUG WAS COMPLETELY EJECTED AND BROKE THE COIL MOUNT. THIS ALLOWS FUEL VAPOR TO ESCAPE FROM THE CYLINDER HEAD AND COULD RESULT IN AN ENGINE FIRE. LUCKILY, MY WIFE DIDN'T EXPERIENCE AN ENGINE FIRE SINCE SHE WAS PULLING INTO HER DESTINATION WHEN IT HAPPENED AND SHUT OFF THE MOTOR. THE SPARK PLUG EJECTION STRIPPED THE THREADS FROM THE CYLINDER HEAD. *TR

NHTSA #: 10327337
mediumENGINE AND ENGINE COOLING
Filed: Apr 2010

MY WIFE WAS DRIVING HER 2002 FORD EXPLORER TO CHURCH SUNDAY MORNING 4-18-10 WHEN THE ENGINE BLEW WITHOUT WARNING !! BITS OF A PISTON AND ROD CAME RIGHT THRU THE BLOCK, LEAVING A HOLE BIG ENOUGH TO PUT YOUR FIST IN ! THIS EXPLORER ONLY HAS 63,000 MILES ON IT, AND HAS ALWAYS BEEN SERVICED REGULARLY SINCE I BOUGHT IT WITH ONLY 25,000 MILES ON IT FROM A FORD DEALER. WITH ALL THE PROBLEMS THIS YEAR AND MODEL HAVE HAD, WHY HAS FORD NOT HAD A RECALL??? IT IS ABSOLUTELY A LEMON - AND I FEEL LIKE SUING THEM !! CAN YOU HELP ME?? *TR

NHTSA #: 10326682
mediumENGINE AND ENGINE COOLING
FireFiled: Apr 2010

MY 2002 FORD EXPLORER BURST INTO FLAMES WHILE WE WERE MOVING, IN IT WERE SOME BELONGINGS. *TR

NHTSA #: 10323925
mediumENGINE AND ENGINE COOLING
FireFiled: Apr 2010

A FIRE BURNING MY ENTIRE 2002 FORD EXPLORER SPORT IN THE EARLY MORNINGS WHEN THE SUV WASN'T EVEN STARTED. *TR

NHTSA #: 10323818
mediumENGINE AND ENGINE COOLING
Filed: Mar 2010

ENGINE KNOCK IN ALL 4.6 FORD EXPLORER ENGINES-KNOW BY FORD, DUE TO FAULTY CYLINDER HEADS

NHTSA #: 10322911
mediumENGINE AND ENGINE COOLING
Filed: Mar 2010

SPARK PLUG BLOWN OUT OF CYLINDER HEAD UNDER NORMAL DRIVING CONDITIONS. THREADS AND SPARK PLUG BOTH BLOWN OUT OF TOP OF CYLINDER HEAD. *TR

NHTSA #: 10316729
mediumENGINE AND ENGINE COOLING
Filed: Mar 2010

SPARK PLUG BLEW OUT ON FORD EXPLORER XLT 2002 MODEL YEAR WITH 4.6L ENGINE. HAS 145,000 AND ORIGINAL PLUGS (PLATINUM). CAR STARTED TO MAKE A TICKING SOUND AND THEN THE PLUG POPPED OFF. *TR

NHTSA #: 10315293
mediumENGINE AND ENGINE COOLING
Filed: Feb 2010

NUMBER 8 CYLINDER SPARK PLUG BLEW OUT OF ENGINE TODAY ON 2002 FORD EXPLORER 4.6L. *TR

NHTSA #: 10304011
mediumENGINE AND ENGINE COOLING
Filed: Jan 2010

I WAS DRIVING DOWN THE ROAD AND THEN OUT OF NO WHERE THE ENGINE STARTED TO SOUND EXTREMELY LOUD AND SPITTING SMOKE I PULLED OVER AND AFTER INSPECTION OF THE MOTOR I FOUND A SPARK PLUG LAYING ONTOP OF THE ENGINE BLOCK AND THE COIL LAYING NEXT TO IT. THE SPARK PLUG BLEW OUT OF THE THREADING. THIS HAS HAPPENED TWICE TO ME IN THE LAST 1.5 YEARS THE FIRST TIME IT WAS UNDER MY WARRANTY FROM USED CAR DEALER AND THEY REPLACED THE COMPLETE MOTOR WITH A NEW ONE. AND THE CURRENT INCIDENT HAPPENED TODAY AND PER MY MECHANIC HE IS GOING TO PUT IN A HELICOIL TO TRY AND RESOLVE THE ISSUE. *TR

NHTSA #: 10298654
mediumENGINE AND ENGINE COOLING
FireFiled: Dec 2009

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING HIS VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS COMPLETELY DESTROYED. THE FORD MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 160,000.

NHTSA #: 10295580
mediumENGINE AND ENGINE COOLING
Filed: Nov 2009

THERE IS A KNOCKING NOISE IN THE BACK OF MY EXPLORER WHICH IS A 2002 AND MY FRIEND HAS A 2003 EXPEDITION AND HERS IS DOING THE SAME THING IT HAS SOMETHING TO DO WITH THE HEAT IN THE BACK BUT IT KNOCKS ALL THE TIME AND WHEN YOU TURN THE REAR HEAT ON IT GETS REALLY LOUD. IT KNOCKS ALL THE TIME AND IT IS ANNOYING AND LOUD I KNOW OF 3 VEHICLES THAT ARE FORD AND THEY ARE DOING THE SAME THING WHY HAS IT NOT BEEN RECALLED COULD IT NOT CATCH FIRE OR SOMETHING. *TR

NHTSA #: 10291814
mediumENGINE AND ENGINE COOLING
FireFiled: Nov 2009

AUGUST 10,2009 WHILE DRIVING NOTICE SMOKE WASN'T SURE IF IT WAS ME THEN PULL OVER TO NOTICE WHEN HOOD WAS LIFT UP THEIR WAS FIRE. I THEN CALL FIRE DEPARTMENT ALONG WITH POLICE. MY INSURANCE NATIONWIDE THEN HAD IT PLACE IN TO AUTO BODY SHOP WHICH IT COULDN'T BE FIXED. *TR

NHTSA #: 10290509
mediumENGINE AND ENGINE COOLING
Filed: Aug 2009

APRIL 2007 1. JUST BRINGING THE CAR UP TO FREEWAY SPEED. 2. A POPPING NOISE EMITTED FROM THE ENGINE, PASSENGER SIDE. UNABLE TO DETERMINE THE PROBLEM AS IT WAS DARK, THE VEHICLE WAS TOWED TO THE REPAIR SHOP. 3. IT WAS DETERMINED THAT THE 3RD PLUG HAD BLOWN OUT OF THE ENGINE AND ALSO DESTROYED THE COIL ATTACHED TO IT. A NEW THREADED INSERT WAS INSTALLED IN THE SPARK PLUG HOLE. A NEW SPARK PLUG AND NEW COIL WERE INSTALLED. *TR

NHTSA #: 10279865
mediumENGINE AND ENGINE COOLING
Filed: Aug 2009

MAINTAINING A STEADY FREEWAY SPEED. A LOUD POP EMITTED FROM THE ENGINE FOLLOWED BY A SUCCESSION OF SMALL POPS IN RELATION TO THE ENGINE SPEED. IT WAS OBSERVED THAT THE NUMBER 4 SPARK PLUG (PASSENGER SIDED) HAD EJECTED FROM THE ENGINE. THE CAR WAS TOWED TO A SERVICE GARAGE. A NEW THREADED INSERT WAS INSTALLED IN THE SPARK PLUG HOLE ALONG WITH A NEW SPARK PLUG AND COIL. *TR

NHTSA #: 10279866
mediumENGINE AND ENGINE COOLING
FireFiled: Aug 2009

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 10 MPH, THE CONTACT NOTICED SMOKE ENTERING INTO THE VEHICLE FROM THE FRONT WINDSHIELD. WHEN THE CONTACT STOPPED THE VEHICLE, THE SMOKE BECAME DARKER. THE FIRE APPEARED FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT THEY COULD NOT DETERMINE THE CAUSE. THE VEHICLE WAS DESTROYED, BUT THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 110,000.

NHTSA #: 10279483
mediumENGINE AND ENGINE COOLING
Filed: Jul 2009

SPARK PLUG BLEW OUT OF 2002 FORD EXPLORER LIMITED. I'VE HAD TWO FORD VEHICLES BLOW A SPARK PLUG THIS YEAR. *TR

NHTSA #: 10278825
mediumENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
Filed: Jul 2009

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE SERVICE ENGINE SOON AND CHECK GAS CAP INDICATORS ILLUMINATED AND CAUSED THE VEHICLE TO SHUT OFF. IN ADDITION, THE GAS TANK WAS VERY DIFFICULT TO FILL UP WHILE PLACING FUEL IN THE TANK. THE CONTACT CALLED THE MANUFACTURER REGARDING THESE ISSUES. HE FEELS THAT IT IS A SAFETY HAZARD FOR THE VEHICLE TO SHUT OFF WITHOUT WARNING. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 171,000.

NHTSA #: 10277158
mediumENGINE AND ENGINE COOLING
FireFiled: Jun 2009

MY 2002 FORD EXPLORER - 4.6 V8 HAS THE POPULAR BLOWN SPARK PLUG ISSUE WHICH HAS CAUSED ME A LOT OF PROBLEMS ON PRETTY MUCH THE WORST WEEKEND OF MY LIFE THAT THIS COULD HAVE HAPPENED IN. THIS IS APPARENTLY A VERY POPULAR COMPLAINT ABOUT FORDS W/ THIS ENGINE AND I CAN'T BELIEVE THAT THERE HAS BEEN NO RECALL FOR THIS ISSUE. IT IS AN OBVIOUS DESIGN FLAW W/ THE ALUMINUM AND METAL HEATING ISSUES CAUSING THE SPARK PLUGS TO BREAK OFF OR JUST SHOOT OUT OF THE ENGINE. I BELIEVE THAT THERE WAS A SMALL FIRE UNDER MY HOOD FOR A SHORT TIME AS WELL. THIS IS A VERY DANGEROUS PROBLEM THAT SHOULD BE ADDRESSED BY FORD. IN MY CASE, I DID HEAR THE INFAMOUS "CLICKING" NOISE THAT HAPPENS JUST BEFORE THE PLUG BLOWS AND THEN RIGHT AFTER, IT BLEW, SOUNDING LIKE SOMEBODY WAS STARTING A HARLEY UNDER MY TRUCK. I WAS UNDER MY HOOD LOOKING AND HEARING FOR THE NOISE THAT I THOUGHT WAS A BELT ISSUE WHEN THIS BLEW. THIS THING SOUNDED LIKE IT WAS GOING TO BLOW MY HEAD OFF WHILE I WAS UNDER THE HOOD AND LUCKILY I WAS NOT HURT, OR FORD WOULD HAVE A LAW SUIT ON THEIR HANDS. WE WERE ABLE TO REMOVE THE BROKEN PLUG AND GET A NEW ONE TO THREAD MAYBE ONE THREAD DEEP TO GET ME HOME SAFELY. THERE IS ONLY ONE THREAD GRABBING AND I WILL MORE THAN LIKELY HAVE TO HAVE THE $1500 - $2000 JOB DONE OR TRADE THIS PILE IN BEFORE IT HAPPENS TO THE OTHER PLUGS, WHICH I HEAR IS INEVITABLE, DUE TO FORD NEVER ADDRESSING OR REMEDYING THIS ISSUE. THIS BEING MY SECOND EXPLORER W/ SEVERE ISSUES THAT FORD SHOULD HAVE TAKEN CARE OF, THIS WILL BE MY LAST. THANKS. *TR

NHTSA #: 10272983
mediumENGINE AND ENGINE COOLING
Filed: May 2009

I HAVE A 2002 FORD EXPLORER WITH A 4.6 LITER V8 WAS DRIVING TO WORK THIS MORNING AND THE ENGINE EJECTED A FACTORY INSTALLED SPARK PLUG I HAVE READ ON THE INTERNET THAT THIS IS A COMMON PROBLEM AND WAS INFORMED BY THE DEALERS THERE WAS NO RECALL ON IT. *TR

NHTSA #: 10268167
mediumENGINE AND ENGINE COOLING
Filed: Apr 2009

2002 FORD EXPLORER 74,000 MILES. HEARD A BANGING NOISE COMING FORM MOTOR. TOOK TO REPAIR SHOP - STATED TO ME THAT THIS IS A TIMING CHAIN ISSUE. TIMING CHAIN NEEDS TO BE REPLACED AND WILL COST $1500.00 - $2000.00. DEALER SAID THAT FORD IS AWARE OF THIS ISSUE AND HAS HAD SEVERAL COMPLAINTS. (SEE CAR COMPLAINTS.COM). THEY SAID TO CALL FORD AND SEE IF THEY WILL RECTIFY. TO NO AVAIL FORD SAID NO. THE DEALER STATED THAT FORD USED CHEAP PARTS FOR THE TIMING CHAIN AND WILL NOT BACK UP THEIR WORK. WHAT A CROCK. PLEASE INVESTIGATE THIS ISSUE AS IT SHOULD BE CONSIDERED A RECALL. *TR

NHTSA #: 10266212
mediumENGINE AND ENGINE COOLING
Filed: Apr 2009

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE SPARK PLUGS WERE BLOWING OUT OF THE ENGINE WHILE DRIVING VARIOUS SPEEDS. AS A RESULT, THE ENGINE SHUTS OFF AND THE VEHICLE LOSES COMPLETE POWER. ON TWO OCCASIONS, THE DEALER REPAIRED THE VEHICLE AT THE COST OF $2,000. THE DEALER HAS NOT EXPLAINED WHAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

NHTSA #: 10264890
mediumENGINE AND ENGINE COOLING
Filed: Mar 2009

TIMING CHAIN RATTLE ON A 2002 FORD EXPLORER. HAD THE FRONTS REPLACED ONCE UNDER WARRANTY AT ABOUT 25,000 MILES AND AGAIN AT 80,000 MILES AT MY EXPENSE. NOW THE REAR CHAIN IS MAKING NOISE, THIS IS AFTER HAVING THE REAR TENSIONER REPLACED LAST MONTH AT 94,000 MILES. THE REAR CASSETTE SEEMS AS IF IT IS READY TO GO. I DON'T KNOW HOW FORD CAN GET AWAY WITH PRODUCING SUCH A POOR PRODUCT. THERE A THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM AND FORD WON'T DO A THING ABOUT IT. *TR

NHTSA #: 10263328
mediumENGINE AND ENGINE COOLING
Filed: Mar 2009

CHECK ENGINE LIGHT ACCELERATING WHEN BRAKING ROTATING TIRE AXLE IDLE ISSUES. *TR

NHTSA #: 10263334
mediumENGINE AND ENGINE COOLING,EQUIPMENT
Filed: Mar 2009

3/4/08 MOTOR SIZED NO STEERING NO BRAKES AT 62000 MI. BHT REBUILT MOTOR FROM FORD 3YR/75000MI WARRANTY 2/8/09 MOTOR SIZED NO STEERING NO BRAKES AT 71000MI -11MOS /9000MI LATER 2/16/09 TOWED TO MALOUF FORD S.B.NJ NEED OTHER MOTOR NO REBUILT MOTORS AVAILABLE FROM FORD I HAVE NO CAR-FORD WILL NOT GIVE LOANER OR RENTAL. *TR

NHTSA #: 10261572
mediumENGINE AND ENGINE COOLING
Filed: Mar 2009

I WAS DRIVING HOME FROM A FRIENDS CAME TO A STOP SIGN. BEGAN TO ACCELERATE, I WAS GOING 25 MPH AND ALL OF A SUDDEN MY 2002 FORD EXPLORER SOUNDED LIKE MY 4 WHEELER. MY SPARK PLUG HAD SHOT OUT OF ITS THREADS AND BLEW THE COIL TO PIECES. THIS IS THE SECOND TIME THIS HAS HAPPENED IN THE LAST 6 MONTHS. *TR

NHTSA #: 10261364
mediumENGINE AND ENGINE COOLING
Filed: Jan 2009

I OWN A 2002 FORD EXPLORER AND FOR THE SECOND TIME 5 MONTHS THE SAME SPARK PLUG THAT WAS REPAIRED BY THE FORD DEALERSHIP HAS BLOWN OUT OF THE ENGINE. THERE WAS A LOUD POP AND VERY LOUD REPETITIVE ENGINE NOISE. THERE WAS A VERY STRONG SMELL OF GASOLINE, AND LOSS OF POWER. FORD SAYS THAT THIS IS A COMMON PROBLEM AND REFUSES TO FIX THE PROBLEM. THIS IS AN OUTRAGE!!!!!! *TR

NHTSA #: 10255876
mediumENGINE AND ENGINE COOLING
Filed: Dec 2008

RIDING IN A CAR IN COLD WEATHER...ALL WE CAN FIGURE AT THIS TIME IS THAT THERE IS SOME KIND OF EXHAUST LEAK..IN THE FORD EXPLORER....THE PASSENGER SHARED WITH THE DRIVE THE SYMPTOMS OF CARBON MONOXIDE POISONING...THE DRIVER LARGER IN STATURE WAS GETTING DROWSY AND NOT THOUGHT MUCH ABOUT SINCE IT WAS AFTER MIDNIGHT, BUT THE OTHER PERSON ENDED UP GETTING IN ANOTHER CAR TRAVELING WITH THEM AND ENDED UP STOPPING THREE OR MORE TIMES DUE TO THE SYMPTOMS.... *TR

NHTSA #: 10252524
mediumENGINE AND ENGINE COOLING
Filed: Nov 2008

WAS HEARING A BANGING NOISE IN THE HOOD, MY HUSBAND FOUND OUT THAT THE SPARK PLUG BLEW OUT AND STRIPPED THE HEAD. *TR

NHTSA #: 10248936
mediumENGINE AND ENGINE COOLING
Filed: Nov 2008

INTAKE MANIFOLD IS MADE OF BURNED TWO HOLES IN ITSELF DUE TO PLASTIC CONSTRUCTION NOT ABLE TWO WITHSTAND HEAT WITCH CAUSED A CASCADING AFFECT AND CATALYTIC CONVERTERS ALSO HAD TO BE REPLACED. THIS IS THE FIRST TIME IT HAPPENED. I HAD TO REPLACE THE CONVERTERS AND THE MANIFOLD TO CORRECT PROBLEM. *TR

NHTSA #: 10248869
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Jul 2008

MY WIFE'S 2002 FORD EXPLORER HAD A WHINE IN THE REAR END SINCE IT WAS NEW AND IT CONTINUED TO GET WORSE WITH TIME. AT ABOUT 55K MILES IT WAS SO BAD THAT WE HAD TO HAVE THE ENTIRE DIFFERENTIAL REBUILT AT A COST OF OVER $1,000. AT 65K MILES THE ENGINE HAD BEGUN TO MAKE NOISE AND IT BECAME MUCH LOUDER RAPIDLY. THE ENTIRE CAM DRIVE (TIMING CHAIN, SPROCKETS, TENSIONERS) HAD BEEN GROUND UP. THE TENSIONER PADS HAD 3/8" DEEP GROOVES WORN INTO THEM AND THERE WERE METAL SHAVINGS EVERYWHERE. THE BILL THIS TIME WAS ALMOST $1,300. IT IS INTERESTING THAT ALL THE PARTS THAT WERE REPLACED WERE A DIFFERENT DESIGN THAN THE ORIGINALS. IF THERE WAS NOTHING WRONG WITH THE ORIGINAL DESIGN, WHY SPEND THE MONEY TO CHANGE THEM? OF COURSE FORD WOULD NOT ADMIT THAT THEY HAD A PROBLEM WITH THE TIMING CHAIN FOR THE CAMS. AFTER THE TIMING CHAIN WAS FIXED THERE WAS STILL A NOISE SO WE TOOK IT BACK TO THE SHOP THAT DID THE WORK. WITH A STETHOSCOPE THE NOISE WAS ISOLATED TO THE BELLHOUSING/TORQUE CONVERTER AREA. WE TOOK IT TO A TRANSMISSION SHOP WE TRUST AND HE THOUGHT IT WAS A CRACKED FLEX PLATE BECAUSE THAT HAPPENS FREQUENTLY ON THESE VEHICLES AND IT CAUSES THAT KIND OF NOISE. THE FLEX PLATE WAS FINE AS WAS THE FRONT PUMP ON THE TRANSMISSION AND THE STARTER DRIVE. THE ONLY THING LEFT IN THAT AREA WAS THE TORQUE CONVERTER SO WE REPLACED THAT. THE NOISE WAS STILL THERE. HE SAID THAT THE NOISE HAD TO BE COMING FROM THE TRANSMISSION AND THAT WOULD BE A $2,000 REPAIR. I'VE HAD IT WITH FORD AND THEIR "QUALITY IS JOB ONE" OR WHATEVER THEIR CURRENT ADVERTISING LIE IS. THIS CAR IS A LEMON AND THEY WON'T ADMIT TO A SINGLE THING BEING WRONG WITH IT. EVERY DRIVELINE COMPONENT HAS HAD TO BE FIXED AND IT ONLY HAS 67K MILES ON IT. FORD SHOULD BE ASHAMED OF THE WAY THEY HANG THEIR CUSTOMERS OUT TO DRY. EVEN THOUGH I HAD TO IDENTIFY A PARTICULAR DATE BELOW, THIS CAR HAS HAD MAJOR PROBLEMS SINCE IT WAS NEW IN 2002. *TR

NHTSA #: 10234331
mediumENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Filed: Jun 2008

TL*THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. WHILE DRIVING 40 MPH, THE OXYGEN SENSOR CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE AND THE CRUISE CONTROL FAILED AT 40,000 MILES. THE DEALER PROMISED OVER THE PHONE TO REPAIR BOTH THE RECALL AND THE ENGINE LIGHT, BUT LATER DENIED SERVICE BECAUSE THE VEHICLE WAS 24,000 MILES OVER THE LIMIT TO REPAIR THE OXYGEN SENSOR. THE TECHNICIAN DISCONNECTED THE CRUISE CONTROL SWITCH TO PREVENT A FIRE FROM OCCURRING UNTIL THE PARTS FOR THE RECALL WERE AVAILABLE. A YEAR HAS PASSED AND THE DEALER STILL DOES NOT HAVE THE PARTS FOR THE REPAIR. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 56,000 AND FAILURE MILEAGE WAS 40,000.

NHTSA #: 10229904
mediumENGINE AND ENGINE COOLING
Filed: May 2008

WHILE DRIVING OUR 2002 FORD EXPLORER IT STALLED WITHOUT ANY WARNING AND WOULD NOT START. CAR HAD TO BE PUSHED OFF TO THE SIDE AND TOWED TO DEALER. THE MECHANIC SAID IT PROBABLY BROKE A VALVE SPRING WHICH CAUSED MASSIVE INTERNAL ENGINE DAMAGE. THE TRUCK HAS ONLY 49,000 MILES ON IT AND FORD BASICALLY TOLD US IT'S OUR PROBLEM. THEY REFUSE TO CONTRIBUTE ANYTHING TO THE ESTIMATED REPAIR OF $4,800.00. *TR

NHTSA #: 10228808
mediumENGINE AND ENGINE COOLING
Filed: May 2008

I HAVE 2002 FORD XLT EXPLORER. 102K MILES NOW. I HAD ISSUE WITH THROTTLE CABLE STICKING BACK IN FEB 2008. WOULD NOT DECELERATE PROPERLY DRIVING HOME IN THE EVENING, THROTTLE STUCK OPEN. CAME CLOSE TO REAR ENDING ANOTHER VEHICLE. TRACED THE PROBLEM TO WHAT WAS THAT THE INNER LINER OF THE THROTTLE CABLE HAD BACKED OUT IN THE DRIVER COMPARTMENT APPRX 2 INCHES AND NOT ALLOWING THE CABLE TO RETRACT CORRECTLY. I REMOVED THAT SECTION OF THE LINER. AFTER RESEARCH FOUND THAT NHTSA ACTION NUMBER : PE05037 MATCHED MY PROBLEM EXACTLY. PLEASE NOTE HERE THAT MY ISSUE OCCURRED AFTER A LONGER PERIOD OF TIME THAN WHAT AS NOTED IN PE05037, YOU MAY HAVE TO OPEN NEW INVESTIGATION USING LONGER PERIOD. I CONTACTED FORD MOTOR CUSTOMER SERVICE ABOUT THIS AND THEY OFFERED NO REMEDY FOR THIS ISSUE. *TR

NHTSA #: 10227950
mediumENGINE AND ENGINE COOLING
Filed: Apr 2008

ENGINE TICKING AT IDLE. *TR

NHTSA #: 10226088
mediumENGINE AND ENGINE COOLING
Filed: Mar 2008

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 25 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE CONTINUED TO DRIVE, BUT THE NOISE DID NOT STOP. HE PULLED THE VEHICLE OVER AND SHUT OFF THE ENGINE BECAUSE HE BEGAN TO SMELL FUEL. THE CONTACT DISCOVERED THAT THE NUMBER THREE SPARK PLUG ON THE PASSENGER SIDE OF THE ENGINE FAILED. THE VEHICLE HAD THE ORIGINAL SPARK PLUGS. WHEN HE ATTEMPTED TO REPLACE AND RETHREAD THE SPARK PLUG, IT WOULD NOT GRIP AND TIGHTEN. THE VEHICLE WAS TOWED TO A SHOP AND THE CONTACT WAS INFORMED THAT IT WAS A COMMON FAILURE. THE REPAIR SHOP PERFORMED A QUICK REPAIR BY FORD, BUT IT DID NOT CORRECT THE FAILURE. FORD STATED THAT THEY WERE AWARE OF THE FAILURE, BUT THERE WERE NO RECALLS AND COULD NOT ASSIST. THE VEHICLE IS CURRENTLY AT THE SHOP AND HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 86,214.

NHTSA #: 10222103
mediumENGINE AND ENGINE COOLING
Filed: Mar 2008

I WAS DRIVING MY EDDIE BAUER FORD EXPLORER 4.6L V8 WHEN I HEARD A LARGE EXPLOSION SOUND COMING FROM THE ENGINE. I IMMEDIATELY PULLED OFF THE ROAD AND CALLED FOR HELP. I HAD MY CAR TOWED TO A SHOP WHERE THEY TOLD ME THE SPARK PLUG SHOT OUT OF THE ENGINE AND THIS SHOULD NEVER HAPPEN. APPARENTLY THE COIL WHERE IT THREADS INTO WAS MANUFACTURED INCORRECTLY SO IT NEVER SAT ALL THE WAY ON LIKE IT SHOULD. OVER TIME THIS IS THE RESULT. I NOW NEED A NEW CYLINDER HEAD COSTING $1800, AND MAYBE A 2ND ONE DOWN THE ROAD. THAT'S $4,000 FOR FORD'S MISTAKE! FORD SAID THEY CAN'T HELP. THERE IS NO RECALL. I WAS STRANDED ON THE SIDE OF A BUSY ROAD IN TRAFFIC RISKING MY SAFETY FOR THEIR DEFECTIVE PRODUCT! THIS IS HIGHWAY ROBBERY! (LITERALLY). *TR

NHTSA #: 10221768
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Mar 2008

DRIVING ON HIGHWAY AT 63 MPH AND VALVE SPRING BROKE. VALVE DROPPED INTO PISTON CAUSING ENGINE FAILURE. CHECK ENGINE CODE CALLED FOR RANDOM ENGINE MISFIRE AND CODE WAS TRIGGERED AT AROUND 2600 RPM. PRIOR TO ENGINE FAILURE I HAVE BEEN EXPERIENCING A SHUDDER WHEN TRANSMISSION SHIFTS INTO OVERDRIVE. THERE IS ALSO A PROBLEM WITH THE CLUTCH PACK IN THE LIMITED SLIP DIFFERENTIAL THAT IS CAUSING A SHUDDER WHEN TURNING RIGHT OR LEFT FROM A DEAD STOP. (DEALERSHIP CALLED IT THE PARKING LOT SHUDDER) I HAVE A 02 FORD EXPLORER XLT WITH 4.6 AND 4X4 THAT HAS BAD ENGINE, TRANSMISSION, AND REAR DIFFERENTIAL. (ENGINE REPLACED). *TR

NHTSA #: 10220432
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Mar 2008

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING 25 MPH, THE CONTACT HEARD A HOWLING SOUND COMING FROM THE ENGINE COMPARTMENT. HE IGNORED THE SOUND AND DID NOT TAKE THE VEHICLE TO THE DEALER. THE FOLLOWING DAY, WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD NOT SHIFT INTO GEAR PROPERLY AND HESITATED. THE DAY AFTER THAT NONE OF THE GEARS WOULD SHIFT AND THE VEHICLE LOST ALL TORQUE POWER. THE VEHICLE WAS TOWED TO AN AUTO SHOP AND THE MECHANIC STATED THAT THERE WAS TRANSMISSION FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

NHTSA #: 10220014
mediumENGINE AND ENGINE COOLING
Filed: Jan 2008

TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THERE WAS A COOLANT LEAK IN THE INTAKE MANIFOLD. THERE IS AN EXTENDED COVERAGE PROGRAM THAT WAS INITIATED IN CLASS ACTION LAWSUIT NUMBER 05N04. THE CONTACT IS CURRENTLY EXPERIENCING THE SAME FAILURE MENTIONED WITHIN THE LAWSUIT. FORD STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND THE REPAIR WOULD COST $800. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 103,000. UPDATED 03/05/08. *LJ

NHTSA #: 10214231
mediumENGINE AND ENGINE COOLING
Filed: Nov 2007

2002 FORD EXPLORER 4.6 V8, APPROX. 78000 MILES. WHILE DRIVING MY SPARK PLUG (UNKNOWN NUMBER - SECOND IN ON DRIVERS SIDE), BLEW OUT. WAS ABLE TO REPLACE IT. NO MORE THEN 30 MINUTES OF DRIVING SAME PLUG WAS SPIT OUT AGAIN. THIS TIME UNABLE TO REPLACE IT. *TR

NHTSA #: 10210292
mediumENGINE AND ENGINE COOLING
Filed: Nov 2007

THIS IS TO ADD INFORMATION TO A PREVIOUS COMPLAINT. ODI NUMBER 10207581. THERE WAS A SUDDEN FAILURE OF THE ENGINE THAT RESULTED IN SUDDEN LOCKUP OF THE ENGINE, RESULTING IN COMPLETE LOSS OF POWER AND CONTROL. THIS HAPPENED ON A RESIDENTIAL STREET AT LOW SPEED. HOWEVER A VERY BUSY INTERSECTION WITH HIGH SPEED TRAFFIC HAD JUST BEEN NAVIGATED. IF THE FAILURE HAD HAPPENED AT THAT INTERSECTION, THE FAILURE WOULD HAVE PROBABLY RESULTED IN SEVERE INJURIES OR LOSS OF LIFE. THE ENGINE FAILURE WAS SUDDEN AND WITHOUT WARNING. BY SUDDEN, MY WIFE DESCRIBED THE NOISE AS RATTLE, CRUNCH, BANG WITH EVERYTHING LOCKING UP IN LESS THAN 5 SECONDS. THE ENGINE WAS RUNNING PERFECTLY UP TO THE TIME OF FAILURE. THE CAR BEGAN SMOKING FROM THE EXHAUST IMMEDIATELY AFTER THE FAILURE AND MY WIFE FEARED THE VEHICLE WAS CATCHING ON FIRE. WHEN THE VEHICLE WAS TOWED, A LARGE QUANTITY (1 TO 2 QUARTS)OF ENGINE COOLANT DRAINED FROM THE MUFFLER. THIS INDICATES TO ME THAT A SUDDEN FAILURE OF AN INTERNAL ENGINE SEAL, GASKET, MANIFOLD, ETC. IF A PART FAILS THIS SUDDENLY, THE PART WAS EITHER DEFECTIVE, IMPROPERLY DESIGNED, OR IMPROPERLY ASSEMBLED. *TR

NHTSA #: 10207604
mediumENGINE AND ENGINE COOLING
Filed: Oct 2007

SUDDEN FAILURE OF THE ENGINE THAT RESULTED IN SUDDEN LOCKUP OF THE ENGINE, COMPLETE LOSS OF POWER, AND CONTROL. THIS HAPPENED ON A RESIDENTIAL STREET AT LOW SPEED. HOWEVER A VERY BUSY INTERSECTION WITH HIGH SPEED TRAFFIC HAD JUST BEEN NAVIGATED. IF THE FAILURE HAD HAPPENED AT THAT INTERSECTION, THE FAILURE WOULD PROBABLY HAVE RESULTED IN SEVERE INJURIES OR LOSS OF LIFE. THE ENGINE FAILURE WAS SUDDEN WITHOUT WARNING AND THE ENGINE WAS RUNNING PERFECTLY UP UNTIL THE TIME OF FAILURE. THE CAR STARTED SMOKING FROM THE EXHAUST SYSTEM IMMEDIATELY AFTER FAILURE. *TR

NHTSA #: 10207581
mediumENGINE AND ENGINE COOLING
FireFiled: Oct 2007

CAR FIRE - 2002 FORD EXPLORER LIMITED

NHTSA #: 10205822
mediumENGINE AND ENGINE COOLING
Filed: Aug 2007

MY 2002 FORD EXPLORER HAD A FAILED TUBE MOUNTED "DIFFERENTIAL PRESSUE FEEDBACK FROM EGR" (DPFE) SENSOR AFTER 30K MILES. FORD CREATED A TECHNICAL SERVICE BULLETIN (TSB) REGARDING THIS KNOW ISSUE AFFECTING SEVERAL 2000-2003 FORD MODELS INCLUDING THE 2002 EXPLORER (SEE FORD TSB 04-11-1 MAY 25, 2004 ). HOWEVER, WHEN FORD TURNED THIS ISSUE OF THE FAULTY DPFE SENSOR INTO A RECALL, OR "FIELD SERVICE ACTION" (FSA) AS THEY CALL IT, THEY DID NOT INCLUDE THE 2002 FORD EXPLORER IN THE DPFE RECALL. ALL VEHICLES INCLUDED IN FSA 02M01 WERE GIVEN AN EXTENDED 2YR/24K MILE WARRANTY ON THE DPFE SENSOR. THE 2002 EXPLORER WAS NOT INCLUDED IN THIS EXTENDED WARRANTY DESPITE THE FACT THAT THE 2002 EXPLORER WAS INCLUDED IN THE ORIGINAL TSB ON THIS ISSUE AND THE FACT THAT THE 2002 EXPLORER WAS KNOW TO USE THE SAME TUBE MOUNTED DIFFERENTIAL PRESSURE SENSOR AS ALL THE VEHICLES INCLUDED IN THE RECALL. SEE FSA 02M01 *TR

NHTSA #: 10198780
mediumENGINE AND ENGINE COOLING,AIR BAGS
Filed: Jul 2007

I OWN A 2002 FORD EXPLORER AND HAVE HAD A ONGOING PROBLEM WITH CHECK LIGHTS COMING ON. FIRST IT WAS A CHECK ENGINE LIGHT WHICH READ THAT VEHICLE NEEDED NEW CATALYTIC CONVERTER .THEN COUPLE YRS LATER CAME ON AGAIN THIS TIME FOR A SENSOR. NOW I HAVE A AIRBAG LIGHT ON IT SEEMS LIKE ONE SENSOR AFTER ANOTHER. AFTER READING VERY SIMMILER COMPLAINTS ON YOUR SITE AND OTHERS I THINK THIS SHOULD BE LOOKED AT FURTHER. NO EXACT EVENTS LEAD TO THE PROBLEM. ALL PROBLEMS HAVE BEEN FIXED EXCEPT AIRBAG LIGHT WHICH JUST HAPPEND THIS WEEK. *AK

NHTSA #: 10195209
mediumENGINE AND ENGINE COOLING
Filed: May 2007

TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH IN DRY CONDITIONS, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE IMMEDIATELY AFTERWARDS NOR ON THE FOLLOWING DAY. THE VEHICLE WAS TOWED TO AAA FOR A DIAGNOSIS. THE CONTACT STATED THAT SHE IS EXPERIENCING THE SAME FAILURE AS NOTED IN RECALL # 06E056000 (FUEL SYSTEM, GASOLINE). THE CURRENT AND FAILURE MILEAGES WERE 106,000.

NHTSA #: 10192072
mediumENGINE AND ENGINE COOLING
Filed: Apr 2007

THERE IS FORD TSB 02M01 AND NTSB 10007207 FOR REPLACEMENT OF THE EGR SENSOR ON 2002 FORD EXPLORERS. THE EXPLORER NEEDED THAT SENSOR REPLACED, BUT THE WARRANTY CLAIM WAS DENIED ALTHOUGH MY VEHICLE FELL WITHIN AGE AND MILEAGE GUIDLINES. I WOULD LIKE FORD TO COMPENSATE ME FOR THE COST OF THE REPAIR.*AK

NHTSA #: 10187305
mediumENGINE AND ENGINE COOLING
Filed: Apr 2007

EGR SENSOR FAILURE OBD2 CODE P0401. *JB

NHTSA #: 10186900
mediumENGINE AND ENGINE COOLING
Filed: Mar 2007

EVENTS LEADING UP TO THE FAILURE: BACKING OUT OF A PARKING SPACE FAILURE AND CONSEQUENCES: FORD ACKNOWLEDGES ISSUES INTERNALLY WITH THE TIMING CARTRIDGES ON THE 2002 E CODE 4.0L V6 SOHC ENGINE THROUGH SEVERAL TSB'S, HOWEVER DOES NOT NOTIFY THE PUBLIC THAT THIS ISSUE EXISTS. I FOUND OUT ABOUT THE ISSUE AFTER APPARENTLY BLOWING THE ENTIRE ENGINE ON MY 2006 FORD EXPLORER. NOW, INSTEAD OF HAVING A REPAIR DONE AT THE DEALERSHIP THAT COULD COST A LITTLE, I HAVE TO SPEND A LOT OF MONEY TO HAVE IT FIXED. I AM GREATLY THANKFUL THAT THIS HAPPENED AS I WAS BACKING OUT OF A PARKING SPACE AND NOT AT HIGHWAY SPEEDS. APPARENTLY, FORD USED SEVERAL PLASTIC GUIDE WAY PARTS TO TENSION THE CHAIN, AND THESE PARTS FAIL EASILY BECAUSE THEY ARE OIL STARVED AT ENGINE STARTUP. BECAUSE THEY ARE PLASTIC, THEY CAN FATIGUE AND BREAK AT ANY TIME, CAUSING SEVERE VALVE AND PISTON DAMAGE, AND LEAVING THE OPERATOR OF THE CAR WITH NO CONTROL OF THE AUTOMOBILE BECAUSE OF LOSS OF VACUUM FOR BREAKS, AND AUTOMATIC STEERING. CORRECTION OF FAILURE: FORD REFUSES TO PAY ANYTHING TO HELP REPAIR OR REPLACE PARTS EVEN WITH KNOWN ISSUES. *JB

NHTSA #: 10186319
mediumENGINE AND ENGINE COOLING
Filed: Mar 2007

ENGINE DEVELOP ROUGH IDLE. SUDDEN EXPLOSION SOUND REVEALED THAT NUMBER THREE SPARK PLUG WAS DISCHARGED FROM THREADS. DEALER CLAIMED ZERO RESPONSIBILITY YET ADMITTED THAT IT IS A COMMON PROBLEM WITH 4.6 AND 5.4 LITER ENGINES. SELF REPAIR WITH INSERT TO REPAIR DAMAGED THREADS CAUSED BY EXPLODING SPARK PLUG. *JB

NHTSA #: 10185002
mediumENGINE AND ENGINE COOLING
FireFiled: Mar 2007

I WAS ONLY ABOUT 1 MILE FROM HOME, THE VEHICLE HAD NO PREVIOUS PROBLEMS, I HEARD A STRANGE SOUND THEN THE VEHICLE WAS NOT RUNNING PROPERLY, I COULD SMELL FUEL OR SOME SORT OF ODOR, AS I ATTEMPTED TO PULL THE VEHICLE OVER, THERE WAS NO BRAKES OR STEERING, I ALSO COULD SEE SMOKE COMING FROM THE ENGINE, I MANAGED TO GET THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS ALSO STARTING TO FILL WITH SMOKE INSIDE VERY QUICKLY. I WAS ABLE TO GET OUT OF THE CAR. IT WOULD NOT ENGAGE IN PARK, AND ROLLED WHILE I WAS TRYING TO EXIT. I CALLED 911, BUT THE VEHICLE WAS ALREADY ENTIRELY ENGULFED IN FLAMES. *JB

NHTSA #: 10184083
mediumENGINE AND ENGINE COOLING,POWER TRAIN
CrashFiled: Feb 2007

IN JANUARY, 2006, MY CAR STOPPED DEAD ON THE HIGHWAY. AFTER IT WAS TOWED TO THE DEALERSHIP, WE WERE TOLD THAT A VALVE HAD BROKEN AND HAD BEEN SUCKED INTO THE ENGINE, CAUSING ENGINE FAILURE. OUR ONLY ALTERNATIVE WAS TO HAVE THE ENGINE REPLACED - WHICH WE DID FOR OVER $5000.00. THE FOLLOWING JANUARY, (2007), AFTER THE FIRST MEASURABLE SNOW FALL OF THE YEAR (SINCE OUR ENGINE HAD BEEN REPLACED), THE CAR WENT INTO A HUGE FISHTAIL SKID ON A SNOWY ROAD AND AFTER THE FIRST SKID, WAS CAUGHT BY THE CABLE GUARD RAIL ON THE SIDE OF THE ROAD - CAUSING ANOTHER $5000.00+ REPAIR. WHEN BROUGHT TO THE DEALERSHIP AFTER THE ACCIDENT, WE WERE TOLD THAT THE 4 WHEEL DRIVE ELECTRONIC MONITOR HAD FAILED AND WE HAD NO 4 WHEEL DRIVE. MY CONCERN - BESIDES THE COST AND INCONVENIENCE AND SCARE OF THE ACCIDENT IS THAT THERE WERE NO WARNING LIGHTS TO LET ME KNOW THAT THE CAR'S 4 WHEEL DRIVE HAD FAILED. I HAD GOTTEN INTO THE CAR ASSUMING THAT THE 4 WHEEL DRIVE WAS WORKING (AS THE CAR GOES INTO 4 WHEEL DRIVE AUTOMATICALLY AND THERE ARE NO INDICATOR LIGHTS NORMALLY TO LET YOU KNOW THAT THE 4 WHEEL DRIVE IS WORKING). WITH NO INDICATOR LIGHTS THAT THE 4 WHEEL DRIVE IS WORKING AND NO INDICATOR LIGHTS THAT IT IS NOT WORKING, FORD PUT ME IN A VERY UNSAFE SITUATION. HAD THE CABLE GUARD RAIL NOT BEEN THERE TO CATCH THE CAR, WE WOULD HAVE GONE OVER THE EMBANKMENT AND BEEN MORE SERIOUSLY INJURED. *NM

NHTSA #: 10183460
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Feb 2007

I HAVE TWO OR THREE ISSUES; THE FIRST ONE IS MY TIMING CHAIN TENSIONER BROKE AND CAME UP THROUGH THE HEAD GASKET COVER. IT WAS BROUGHT TO MY ATTENTION THAT FORD HAS HAD THIS PROBLEM WITH MANY OF IT'S 2002 FORD EXPLORERS. I AM JUST RETURNING FROM IRAQ (AIR FORCE) I HAVE JUST HAD IT TOWED TO THE REPAIR SHOP IT HAS NOT BE FIXED. I HAVE TRANSMISSION PROBLEMS FOR ABOUT 2 YEARS WERE IT JUMPS INTO GEAR AND I HAVE A WHINING NOISE COMING FROM THE REAR END. I SPOKE WITH GANLEY FORD IN BARBETON AND THEY TELL ME THAT THERE ARE NO RECALLS HOWEVER, A LOT OF CUSTOMERS COMPLAIN. *JB

NHTSA #: 10181663
mediumENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
Filed: Nov 2006

DT*: THE CONTACT STATED WHILE ACCELERATING, THE VEHICLE VIBRATED AND A NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE THE TRANSMISSION CONVERTER WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. ALSO, WHILE THE CONTACT WAS CHANGING THE OIL IT WAS NOTICED A WIRE FROM THE BATTERY WAS BARE. THE CONSUMER STATED THE TRANSMISSION IS STILL NOT SHIFTING PROPERLY AND DURING ACCELERATION, THE VEHICLE STILL VIBRATES. UPON INSPECTION THE 02 SENSOR WAS FOUND DAMAGED. THE SENSOR WAS COVERED IN GLUE AND WRAPPED AROUND TO THE TRANSMISSION MOUNT. UPDATED 12/01/06. *JB

NHTSA #: 10172688
mediumENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,TIRES
Filed: Nov 2006

ONGOING SHIFTING AND SLIPPING WITHIN THE TRANSMISSION. ALSO A LOUD SHRILL AT THE END OF THE ACCELERATION. THE TRANSMISSION CONVERTER HAS BEEN REPLACED MULTIPLE TIMES AND THE TRANSMISSION LEAKED OUT FLUID AT HIGHWAY SPEED. AFTER THE REPAIR OF A STRIPPED TRANSMISSION LINE CONNECTOR AND A PILE OF GLUE TO FIX A BROKEN ELECTRICAL CONNECTOR THE VEHICLE WAS RETURNED TO SERVICE BY THE DEALERSHIP AND THE WARRANTY COMPANY. THE CONVERTERS ARE "REMANUFACTURED" WHICH HAVE BEEN KNOWN TO FAIL. THE GLOB OF GLUE ON THE ELECTRICAL CONNECTOR WILL BE REVIEWED BY THE STATE AS TO THE PROPER REPAIR PROCEDURE. A LAW SUIT MAY FOLLOW DUE TO SEPARATE REPAIRS INCLUDING A TIRE WITH A NAIL, WHERE A NEW TIRE WAS PURCHASED AND A USED ON WAS INSTALLED (BF GOODRICH). THE TIRE WAS ALSO NOT BALANCED AND WAS OFF BY 1.5 OZ. THERE WAS ALSO A GASKET REMOVED FROM THE COOLING SYSTEM THAT CAUSED ANTIFREEZE TO SPILL OUT ONTO THE ENGINE. THE COOLING SYSTEM HAD BEEN SERVICED TWO MONTHS PRIOR AND WAS NEVER LEAKING UNTIL THE DAY THE VEHICLE WAS RETURNED. THERE WAS ALSO THE DISCOVERY OF THE POSITIVE ELECTRICAL HARNESS TO THE STARTER HAVING EXPOSED WIRES DUE TO THE OIL FILTER DRAIN HOUSING MADE OF PLASTIC RUBBING AGAINST THE WIRES. THERE ARE THREE WIRES EXPOSED AND THERE MAY BE THE POTENTIAL FOR FIRE. *NM

NHTSA #: 10172654
mediumENGINE AND ENGINE COOLING,EQUIPMENT
Filed: Oct 2006

DT*: THE CONTACT STATED WHILE DRIVING 55 MPH, A BURNING ODOR WAS SMELLED COMING FROM THE A/C VENTS IN THE REAR OF THE VEHICLE. WHEN THE VEHICLE WAS STOPPED, THE REAR VENT WAS HOT TO THE TOUCH AND A BURNING ODOR WAS EVIDENT. THE SERVICE DEALER AND MANUFACTURER HAD NOT BEEN NOTIFIED.*AK UPDATED 10/30/2006 -*NM

NHTSA #: 10169725
mediumENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
Filed: Aug 2006

DT*: THE CONTACT STATED THE VEHICLE HAS INTERMITTENTLY STALLED POSSIBLY DUE TO OUTDOOR HEAT. THE VEHICLE STALLED OR WOULD NOT START ON NINE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER AFTER EACH INCIDENT WHERE THE INERTIA SWITCH, THE FUEL PUMP AND THE PCM MODULE WERE CHANGED. THIS PROBLEM OCCURRED EIGHT TIMES WHILE THE VEHICLE STOPPED, WHILE IT WAS STARTED, AT AN INTERSECTION, AND ONCE WITH THE VEHICLE IN MOTION AT 35 MPH. THE CONTACT ALSO STATED THE GAS STORAGE TANK HAD DEVELOPED A HOLE AND WAS LEAKING GAS.

NHTSA #: 10167181
mediumENGINE AND ENGINE COOLING
Filed: Aug 2006

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THERE WAS A SENSATION OF RUNNING OVER SOMETHING. THE VEHICLE THEN STALLED COMPLETELY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER DETERMINED THAT DUE TO THE ENGINE LOCKING UP, THE ENTIRE ENGINE NEEDED TO BE REPLACED.

NHTSA #: 10165518
mediumENGINE AND ENGINE COOLING
Filed: Aug 2006

SPARK PLUG BLEW OUT OF CYLINDER HEAD WHILE DRIVING UNDER NORMAL CONDITIONS, COULD HAVE CAUSED FIRE HAD TO REPLACE THE CYLINDER HEAD INSTEAD OF A TAP KIT TO AVOID METAL SHAVINGS RUINING THE ENGINE. *NM

NHTSA #: 10164593
mediumENGINE AND ENGINE COOLING
Filed: Jul 2006

DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE 25-35 MPH, THERE WAS A SOUND LIKE AN EXPLOSION COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO A GARAGE WHERE THE GARAGE DETERMINED A SPARK PLUG HAD BLOWN OUT. THE DEALERSHIP DETERMINED THIS WAS A VERY COMMON PROBLEM WITH THESE VEHICLES. THE DEALERSHIP ALSO INFORMED THE CONTACT THAT ONCE THIS HAPPENS, IT KEEPS HAPPENING AND EVENTUALLY THE ENGINE WILL NEED TO BE REPLACED. THE COIL WAS DAMAGED WHEN THE SPAR PLUG FAILED. UPDATED 08/08/06. *JB

NHTSA #: 10162397
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Jul 2006

I JUST BOUGHT A 2002 FORD EXPLORER WITH 74,000 MILES ON IT. I HAVE HAD IT FOR JUST LONG ENOUGH TO DISCOVER A FEW PROBLEMS WITH IT, AND HAVE DONE ENOUGH RESEARCH TO KNOW THAT I AM NOT THE ONLY ONE BY FAR WITH THE SAME PROBLEMS. I AM NOT SURE WHAT CAUSES THE PROBLEMS THAT I AM EXPERIENCING, I JUST KNOW THAT LOTS OF OTHER PEOPLE ARE ALSO HAVING THESE PROBLEMS. FIRST OF ALL, THERE IS A LEAK IN MY REAR DIFFERENTIAL. MY TRUCK IS CURRENTLY IN THE SHOP FOR THAT NOW - HOWEVER, THE SHOP MGR REFUSES TO FIX THE LEAK UNTIL THE REAR END BREAKS.... WHICH WILL COST MORE AND CAUSE MORE REPAIRS THAN NECESSARY AT THE CURRENT TIME. MY SECOND PROBLEM - WHICH THE SERVICE MGR AGAIN REFUSES TO FIX UNTIL IT BREAKS IS WITH THE TIMING CHAIN TENSIONER - WHICH LEADS TO TRANSMISSION PROBLEMS WHICH ARE ALSO VERY COSTLY. I HAVE DONE MY HOMEWORK ON THIS SITUATION, SINCE I HAVE BEEN FORCED TO, AND I AM SEEING OVER AND OVER AND OVER AGAIN, REPLACED THE REAR END ON MY 2002 EXPLORER (MULTIPLE TIMES ON THE SAME VEHICLE), AND I AM SEEING OVER AND OVER AND OVER AGAIN, NEW TRANSMISSION ON MY 2002 EXPLORER (AGAIN, MULTIPLE TIMES ON THE SAME VEHICLE). I DON'T KNOW IF ANYONE ELSE KNOWS ABOUT THIS SITE, OR I'M SURE THAT HUNDREDS OF THE SAME KIND OF COMPLAINTS WOULD BE FILED WITH YOU.... SOMEONE REALLY NEEDS TO LOOK IN TO THIS PROBLEM, BECAUSE FORD IS AWFUL PROUD OF THEIR VEHICLES AND I AM PAYING A HEFTY CHUNK OF MONEY FOR MINE, AS ARE THE TONS OF OTHER PEOPLE OUT THERE WITH THE SAME PROBLEMS WHO JUST MAY NOT KNOW HOW TO GO ABOUT GETTING SOMETHING DONE REGARDING THIS PROBLEM... I'M SPEAKING NOT ONLY FOR MYSELF, BUT, FOR LOADS OF OTHER PEOPLE WITH THE SAME PROBLEMS. PLEASE LOOK INTO THIS PROBLEM, I BEG YOU!! I DON'T WANT TO BE ON THE SIDE OF THE ROAD WITH MY BABIES (4 & 5 YRS OLD) PRAYING THAT THE RIGHT PERSON STOPS TO HELP ME AND NOT THE ONE WITH BAD INTENTIONS!! SOMETHING NEEDS TO BE DONE ABOUT THIS - FORD HAS GOT OBVIOUS DRIVE TRAIN PROBLEMS!!! THANK YOU FOR YOUR ATTENTION IN THIS MATTER! *JB

NHTSA #: 10162301
mediumENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL
Filed: Jul 2006

2002 EXPLORER HAS PROBLEMS PICKING UP SPEED AND OVER USE OF GAS. *TS THE CONSUMER ALSO HAD PROBLEMS WITH THE TRANSMISSION, GEAR ADJUSTMENT, DIFFICULT HIGH ALTITUDE DRIVING EVEN AFTER GEAR CHANGE, AIR SUCTION INTO THE ENGINE AND TRANSMISSION, ACCELERATOR AND SES LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY REFUSED TO PROVIDE ANY ASSISTANCE. *NM UPDATED 07/06/06. *JB

NHTSA #: 10161606
mediumENGINE AND ENGINE COOLING
Filed: May 2006

BROUGHT IN MY 2002 FORD EXPLORER FOR ROUTINE MAINTENANCE - 60K SERVICE. IN THE PROCESS OF DOING SERVICE, TECH FOUND A BAD INJECTOR, REPLACED INJECTOR BUT FOUND THERE WAS A BAD CYLINDER. ADVISED ME OF THIS . I GAVE GO AHEAD TO FIX. WHEN THEY WENT TO PULL HEAD TO SEND VALVES OFF FOR FIX, DISCOVERED THAT THE TIMING CHAIN GUIDES ON BOTH SIDES HAD HOLES WORN IN THEM ALL THE WAY THROUGH THE TOP AND BOTTOM OF THEM. THIS SHOULD NOT HAVE HAPPENED ON A 5 YEAR OLD VEHICLE W/ 60,000 MILES ON IT. *NM

NHTSA #: 10157243
mediumENGINE AND ENGINE COOLING
Filed: Mar 2006

2002 FORD EXPLORER WITH A V6 ENGINE, PURCHASED NEW, MAINTAINED, HAS 77,000 MILES. WHILE DRIVING VEHICLE IT BECAME ERRATIC, AS IF WATER IN TANK, DROVE ABOUT 1/2 MILE WHEN IT DIED. NOW THE ENGINE NEEDS TO BE REPLACED: ACCORDING TO WARRANTY INSPECTOR THE "CASSETTE FAILED DUE TO THE HYDRAULIC TENSIONER AND IT IS CLOGGED WITH SLUDGE, SLUDGE IS GETTING THICKER AND IT HAS CLOGGED A PIN HOLE IN THE TENSIONER AND CAUSED A LOSS OF PRESSURE". GEICO WILL NOT COVER THE ENGINE REPLACEMENT BECAUSE THEY CLAIM IT WAS CAUSED BY LACK OF MAINTENANCE; HOWEVER, I PROVIDED THEM WITH RECORDS OF THE MILEAGE AND DATE OF OIL CHANGES AT INTERVALS BETWEEN 3K AND 5K MILES, PROBLEM I HAVE RECEIPTS FOR ONLY 75% OF THOSE CHANGES. THE HIGHEST GAP BETWEEN A RECEIPT BACKED CHANGE AND NON RECEIPT CHANGE IS 7000 MILES. THIS PROBLEM SEEMS AWFULLY SIMILAR TO THE 1996 - 2002 TOYOTA CAMRY ENGINES. I THINK FORD HAS A LOT OF EXPLAINING TO DO. PREVIOUSLY, THIS SUV HAD TO HAVE A TRANSMISSION REPLACED AT 50K MILES AND A REAR DIFFERENTIAL AT 65K MILES, THANK GOODNESS THEY WERE COVERED BY THE WARRANTY. *NM

NHTSA #: 10152267
mediumENGINE AND ENGINE COOLING
Filed: Dec 2005

SUV IN SERVICE FOR 40 MTHS & 33K MILES WHEN AC EVAPORATOR WENT. NO WARRANTY COVERAGE. THEN SEVERAL MONTHS LATER WITH JUST OVER 36K MILES A REAR TIMING CHAIN WENT. FORD PROVIDED SOME AFTER WARRANTY ASSISTANCE, BUT THESE FAILURES COST CONSUMER OVER $2K FOR A VEHICLE THAT WAS JUST OUT OF WARRANTY AND HAS BEEN BABIED ITS WHOLE LIFE. *NM

NHTSA #: 10144665
mediumENGINE AND ENGINE COOLING
Filed: Nov 2005

DRIVING ON I-65 NASHVILLE, TN. VEHICLE EXPERIENCED A LOUD AND ABRUPT SOUND IN THE ENGINE WITH SIGNIFICANT LOSS OF POWER. NARROWLY MISSED HAVING AN ACCIDENT DUE TO THE LOSS OF POWER. WE MANAGED TO DRIVE THE VEHICLE HOME WHERE UPON INSPECTION, A SPARK PLUG HAD OBVIOUSLY BLOWN OUT OF THE LEFT SIDE OF THE ENGINE (LEFT SIDE OF THE ENGINE FROM THE PERSPECTIVE OF SITTING IN THE DRIVER SEAT). *NM

NHTSA #: 10142534
mediumENGINE AND ENGINE COOLING
Filed: Sep 2005

I HAVE A 2002 FORD EXPLORER WITH 52,000 MILES. I HAVE AN EXTENDED WARRANTY THROUGH FORD ESP. IN AUGUST, A SPARK PLUG BLEW OUT OF THE LEFT HEAD. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR REPAIR. THE DEALER AUTHORIZED WARRANTY WORK THAT WOULD REPLACE THE HEAD ON THE LEFT SIDE. I HAD THE VEHICLE BACK FOR 2 WEEKS AND THE SAME THING HAPPENED ON THE RIGHT HEAD. I TOOK THE VEHICLE IN AND THE DEALER SAID THAT THEY WOULD NOT COVER THE FAULT. THEIR REASON IS THAT THERE WERE AUTOLITE SPARK PLUGS IN THE VEHICLE INSTEAD OF MOTORCRAFT SPARK PLUGS. I WAS TOLD THAT THEY DID THE PREVIOUS REPAIR WITHOUT REALIZING THAT. FURTHERMORE, THEY ONLY REPLACED THE ONE PLUG ORIGINALLY THAT BLEW OUT, RE-USING THE OTHER 3 PLUGS (AUTOLITES) THAT WERE IN THE VEHICLE. I HAVE TALKED WITH FORD IN MICHIGAN AND THEY ARE LOOKING INTO IT. FIRST, THE FACT THAT THEY ARE NOT HONORING THE EXTENDED WARRANTY BECAUSE OF SPARK PLUG BRAND IS SOMETHING I CANNOT FIND WRITTEN ANYWHERE. SECOND, IF THOSE PLUGS ARE SO BAD, THEN ARE THEY NEGLIGENT IN PUTTING THOSE PLUGS BACK IN. THIRD, THE FACT THAT THIS HAPPENED AND COULD HAVE PIERCED A FUEL LINE IS VERY HAZARDOUS. MY WIFE WAS DRIVING THE VEHICLE FOR HALF DAY TRIP IN A DESOLATE AREA. SHOULD SOMETHING LIKE THIS HAVE HAPPENED WHILE SHE WAS OUT THERE, IT WOULD HAVE BEEN HORRIBLE. DOES FORD HAVE THE RIGHT TO DENY COVERAGE WITH EXTENDED WARRANTY FOR THIS REASON? IS IT NEGLIGENT ON FORD'S PART TO SIMPLY TELL ME AFTER THE FACT THAT THE PLUGS THAT ARE IN THERE ARE NON-STANDARD AND THAT THEY WOULD NOT COVER THE WORK?*JB

NHTSA #: 10137014
mediumENGINE AND ENGINE COOLING,POWER TRAIN,AIR BAGS
Filed: Aug 2005

APRIL 04 PURCHASED 2002 FORD EXPLORER; JUST OVER 60,000 MILES. NO LONGER UNDER WARRANTY;SOLD AS IS. DAY AFTER PURCHASE, NOTICED KNOCKING SOUND. RETURNED TO DEALER. STATED SOUND COMING FROM THE REAR AC. REPAIRED, DID NOT HEAR AFTER REPAIR. APPROXIMATELY ONE WEEK AFTER PURCHASE, NOTICED DELAY IN GEARS ENGAGING WHEN GOING FROM PARK TO DRIVE , PARK TO REVERSE ALSO GEAR SHIFT SEEMED TO BE LOOSE. RETURNED TO DEALER; TOLD IT WAS NORMAL FOR THIS MODEL. ADVISED TO KEEP IN OVERDRIVE. LATE JULY 2004, NOTICED DELAY SEEM TO BE GETTING LONGER AND JERKING SUDDENLY WHEN FINALLY ENGAGED. WHILE DRIVING ,OD LIGHT FLASHED ON AND OFF ERRATICALLY. PROBLEM WITH OD LIGHT INTERMITTENT. SPOUSE TOOK THE CAR TO THE DEALER; TOLD THAT IT WASN'T UNDER WARRANTY, BUT WE COULD MAKE A SERVICE APPOINTMENT. SPOUSE TOOK THE VEHICLE TO A SHOP HAD DONE BUSINESS IN THE PAST. THOUGHT THAT IT COULD NEED TRANSMISSION FLUID. CHECKED FLUID LEVELS NOT DEFICIENT. PROBLEMS CONTINUED; HAD THEM LOOK AT IT A COUPLE OF MONTHS LATER. COULD NOT DETERMINE PROBLEM, ADVISED TO TAKE TO A TRANSMISSION SPECIALIST IF CONTINUED. PROBLEM PERSISTED. SEEMED TO GET WORSE AS THE WEATHER TURNED COLDER. LATE DECEMBER 04, DELAYS IN ENGAGING GEARS WORSENED; NOW MAKING A LOUD CLUNKING NOISE AND LUNGES WHEN ENGAGES, OD LIGHT FLASHED ERRATICALLY ON A FREQUENT BASIS AND ENGINE SERVICE LIGHT ON AND GEAR SHIFT SEEMED TO BE COMING OUT. JANUARY 2005, SPOUSE TOOK THE VEHICLE TO A TRANSMISSION SHOP FOR DIAGNOSTIC. TRANSMISSION SHOT. REBUILT AT A COST OF $2900. FOUND OUT THAT THE VEHICLE HAD BEEN REPAIRED TWICE BEFORE, WHILE UNDER WARRANTY FOR THE SAME PROBLEMS DESCRIBED. ITS OBVIOUS FROM THE NUMBER OF COMPLAINTS THAT THIS IS A KNOWN DESIGN DEFECT. WHEN A COMPANY SELLS DEFECTIVE PRODUCTS THEY SHOULD BE HELD LIABLE, ESPECIALLY WHEN THEY DO SO KNOWINGLY. I STOPPED MAKING PAYMENTS ON THIS JUNK AND WILL NOTIFY THE LENDER SO THAT THEY AND FORD CAN FIGHT IT OUT. ANY OWNER WHO WISHES MAY CONTACT ME AT 703-998-5510. *JB

NHTSA #: 10132291
mediumENGINE AND ENGINE COOLING
Filed: Jul 2005

I HAVE A 2002 FORD EXPLORER, I SAW ON THE NEWS THERE HAS BEEN REPORTS OF IDDLE PROBLEMS. I HAVE NOTICED WHEN I REVERSE AT TIMES IT REVS UP EVEN WHEN MY FOOT IS NOT ON THE GAS. I ALSO HAVE HAD THE PROBLEM WHEN I DRIVE ON THE HIGHWAY AT A CONSTANT SPEED THE ENGINE RPM ALL THE SUDDEN IDDLES FAST ANS REVS THE ENGINE UP I HAVE TO TAKE MY FOOT OFF THE GAS. THIS PROBLEMS HAS ONLY LASTED A FEW SECONDS THEN GOES BACK TO NORMAL. I HAVE ONLY HAD THE CAR IDDLE FAST ONCE ON THE HIGHWAY AND I HAVE HAD A PROBLEM TWICE WHEN THE CAR IS PUT IN TO REVERSE.

NHTSA #: 10128678
mediumENGINE AND ENGINE COOLING
Filed: Jul 2005

DRIVING AND HEARD ENGINE NOISE ENGINE STALLED WOULDN'T START IN THE MIDDLE OF RUSH HOUR TRAFFIC...I WAS GOING DOWNHILL AND ABLE TO ROLL TO THE SIDE OUT OF TRAFFIC AND TO SAFETY. ENGINE FROZE WHILE DRIVING WITH NO WARNING, NO SIGNS...IN THE MIDDLE OF TRAFFIC ENDANGERING MYSELF AND MY DAUGHTER. MY CAR SAT 2 WEEKS AT THE FORD DEALER AS THEY RECEIVED 5 CARS WITH ENGINES FROZEN AND COULDN'T GET TO MY CAR UNTIL 7/8/05 CAUSE THEY HAD TO REPLACE ENGINES. WHEN ENGINE WAS TORN DOWN I WAS ADVISED A VALVE SPRING BROKE AND DROPPED INTO THE CYLINDER TEARING UP THE ENGINE AND NOW I NEED A NEW ENGINE. FORD MOTOR WILL NOT BACK UP THEIR PRODUCT.

NHTSA #: 10128127
mediumENGINE AND ENGINE COOLING
Filed: Jul 2005

I HAVE A 2002 FORD EXPLORER WITH 60K MILES ON IT. IT RECENTLY BLEW A SPARK PLUG OUT OF THE CYLINDER HEAD WHILE ON THE HIGHWAY RESULTING IN LOSS OF POWER AND ALARMING NOISE. THE FAILURE OCCURRED ON THE CHESAPEAKE BAY BRIDGE AND COULD HAVE RESULTED IN AN ACCIDENT. THIS IS A COMMON PROBLEM THAT DOES AFFECT SAFETY OF THE VEHICLE WITH FORD V-8 AND V-10 ENGINES THAT HAS NOT BEEN PROPERLY ADDRESSED BY FORD. ESTIMATES TO REPAIR THIS DEFECT IN THE CYLINDER HEAD THREADS RANGE FROM 2500 TO 3500.

NHTSA #: 10127445
mediumENGINE AND ENGINE COOLING
Filed: May 2005

I HAVE A 2002 FORD EXPLORER 4.6L V8. WITHIN THE LAST MONTH 3 SPARK PLUGS HAVE BEEN BLOWN OUT OF THE CYLINDER HEADS. EACH TIME ITS A DIFFERENT CYLINDER. FORD MOTOR COMPANY HAS DENIED OUR CLAIM TO REPAIR THE STRIPPED OUT THREADS IN THE CYLINDERS, WITH A 75,000 MILE EXTENDED WARRANTY.

NHTSA #: 10119679
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Apr 2005

1. REAR END HOWLING NOISE (3/18/2005) - HEAR NOISE WHEN ACCELERATING BETWEEN 40 AND 65 MPH. WHEN LETTING OFF OF ACCELERATOR, NOISE GOES AWAY, COMES BACK AGAIN WHEN ACCELERATOR IS PUSHED AGAIN. DEALER SERVICE DEPT REPLACED REAR CARRIER BEARINGS, CUP, SEALS, AND SPACER IN REAR DIFFERENTIAL. NOISE NOW OCCURS BETWEEN 65 AND 70 MPH. WAS TAKEN BACK TO DEALER SERVICE DEPT ON 4/11/2005. WAS INFORMED 4/20/2005 THAT REAR DIFFERENTIAL WAS ADJUSTED WITH NEW SPACER, BUT NOISE IS STILL THERE. SERVICE MANAGER HAS ANOTHER FORD EXPLORER ON LOT AND TEST DROVE IT. THIS EXPLORER HAS SAME NOISE BETWEEN 40 AND 65 MPH. ONE OF THE TECHS (WHO USED TO WORK AT A FORD DEALERSHIP) TOLD SERVICE MANAGER THAT ALOT OF 2002 FORD EXPLORER OWNERS HAVE BEEN HAVING THIS PROBLEM. FORD HAS NO SOLUTION OR CURE. 2. NOISE IN TIMING CHAIN AREA. FORD HAS A TSB ON THIS. I CAN HEAR THIS RATTLING NOISE COMING FROM THIS AREA AND TOLD DEALERSHIP TO LOOK INTO IT. THEY COULD NOT DUPLICATE THE NOISE, ALTHOUGH WHEN TEST DRIVING IT WITH ASSIST. SERVICE MANAGER, I COULD STILL HEAR THE NOISE, BUT HE COULD NOT. I HAD MY LOCAL MECHANIC CHECK THIS OUT, AND THEY CAN HEAR THE NOISE THAT I'M TALKING ABOUT. THIS PROBLEM HAS YET TO BE FIXED. 3. VIBRATION COMING FROM FRONT END ON INTERSTATE THAT STARTS AT AROUND 70+ MPH. WHEN CLIMBING A STEEP HILL ON INTERSTATE AND TRANSMISSION DOWNSHIFTS, CAN FEEL A GRINDING NOISE IN POWERTRAIN. DEALER BELIEVES THAT THE FLUID IN THE TRANSFER CASE MIGHT NEED TO BE CHANGED,CAUSING CLUTCHES INSIDE TO STICK. WILL FIND OUT TOMORROW (4/21/2005). *NM

NHTSA #: 10118200
mediumENGINE AND ENGINE COOLING
FireFiled: Mar 2005

VEHICLE WAS PARKED IN THE GARAGE WHEN IT CAUGHT ON FIRE UNEXPECTEDLY. THE SOUNDS OF FIRE TRUCKS AT ABOUT 3:15 AM BEFORE CONSUMER KNEW THEIR GARAGE WAS THE ONE ON FIRE. THE FORD EXPLORER WAS COMPLETELY DESTROYED AS WELL AS THE OTHER 1992 GMC. THE FIRE CAME FROM UNDER THE HOOD OF THE FORD EXPLORER. *BF

NHTSA #: 10112988
mediumENGINE
Filed: Mar 2005

NONE - JUST DRIVING AND ENGINE STOPS WITHOUT A SPUTTER ON HIGHWAY AT 55-65 MPH OR JUST IDLING, 2/3 DEALER DETERMINES IDLE AIR BYPASS DEFECTIVE, 2/3 - DRIVING HOME FROM DEALER IT DOES THE SAME THING, 2/8 - DEALER GETS VEHICLE BACK AND REPROGRAMS POWER CONTROL MODULE, NOW IT RUNS ROUGHER THAN BEFORE AND DIES OUT MORE FREQUENTLY. 2002 FORD EXPLORER 49K MILES [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA #: 10114672
mediumENGINE AND ENGINE COOLING
Filed: Feb 2005

JUST RECENTLY PURCHASED 2002 FORD EXPLORER FROM A DEALER. KEPT SCHEDULED MAINT. HAS BEEN OFF LOT FOR SIX MONTHS. NOTICED A LOUD ENGINE KNOCK FROM FRONT OF THE ENGINE. TOOK THE CAR TO THE DEALER!, THEY SAID I HAD BLOWN A ROD BEARING. HAS TO BE SOMETHING WITH THE ENGINE. ENGINE DOESN'T EVEN HAVE 60,000 MILES ON IT. NO SIGN OF AN OIL LEAK, SLUDGE,ETC. DEALER SAID THE ENGINE WAS CLEAN. *JB

NHTSA #: 10111868
mediumENGINE AND ENGINE COOLING
Filed: Dec 2004

I BOUGHT THIS TRUCK ON FEBRUARY 20TH, 2004 WITH A LITTLE OVER 20,000 MILES. ON FEBRUARY 24TH, 2004, AFTER LEAVING THE DEALERSHIP MY TRUCK DIED ON A BUSY STREET ON TWO SEPARATE OCCASIONS. THE SALESMAN TOLD ME THAT THE TRUCK HAD FLOODED. ON JUNE 10TH, AUGUST 12TH, NOVEMBER 19TH, AND AGAIN ON DECEMBER 2ND, 2004 (THE ONLY ONES I WROTE DOWN  IT DOES HAPPEN MORE OFTEN) MY TRUCK ALSO DIED WHILE DRIVING DOWN THE ROAD. THESE HAVE ALL BEEN VERY SERIOUS INCIDENTS WHERE I FELT LUCKY TO NOT ONLY BE ALIVE BUT THAT I HADNT HIT ANYTHING OR ANYONE ELSE. THE TECHNICIANS FROM THE DEALERSHIP HAVE LOOKED AT MY TRUCK ON ALL THESE OCCASIONS AND GAVE ME LITTLE OR NO EXCUSE FOR THE TRUCK TO DIE. AT THIS TIME IVE ASKED FOR A REASONABLE REFUND  WITH NO SUCCESS&&IM AT A LOSS&&&PLEASE HELP!!!!*AK

NHTSA #: 10102094
mediumENGINE AND ENGINE COOLING
Filed: Dec 2004

VEHICLE WAS RUNNING LIKE IT WAS OUT OF GAS. CONSUMER TOOK THE VEHICLE TO DEALER FOR REPAIRS WHERE IT WAS DISCOVERED THAT TIMING CHAIN WAS DEFECTIVE.*AK

NHTSA #: 10102040
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Nov 2004

TRANSMISSION FAILURE IN A 2002 FORD EXPLORER, TIMING CHAIN GUIDE FAILURE (4.0L PREVIOUS FORD RECALL) FORD REPLACED TRANS. NOW THAT TRANS IS FAILING. REPLACED TIMING CHAIN AND GEAR SET. *NM

NHTSA #: 10100472
mediumENGINE AND ENGINE COOLING
Filed: Nov 2004

TRUCK WELL MAINTAINED AT 59,000 MILES TRUCK BROKE AN ENGINE ROD NEED NEW ENGINE, COST $4800.00, REPLACING ENGINE. I THINK FORD SHOULD PAY FOR THIS.*AK

NHTSA #: 10098276
mediumENGINE AND ENGINE COOLING
Filed: Oct 2004

WHILE DRIVING 65 MPH THE VEHICLE COMPLETELY LOST POWER WITHOUT WARNING. AS A RESULT THE VEHICLE FAILED TO ACCELERATE. THE DEALER STATED THEY WERE UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB THIS HAS ACCURED 5 TIMES. FORD CAN NOT FIND THE PROBLEM. *EH

NHTSA #: 10097245
mediumENGINE AND ENGINE COOLING,FUEL SYSTEM, OTHER
Filed: Oct 2004

WHILE DRIVING VEHICLE STALLED. THE CONSUMER PULLED OVER AND RESTARTED THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA #: 10095377
mediumENGINE AND ENGINE COOLING
Filed: Sep 2004

PROBLEMS WITH VEHICLE ENGINE STALLING WHILE DRIVING. *MR THIS WAS AN INTERMITTENT PROBLEM. THERE WOULD BE NO WARNING. *SC *JB

NHTSA #: 10092742
mediumENGINE AND ENGINE COOLING
Filed: Sep 2004

MY WIFE WAS DRIVING THE CAR AT APPROXIMATELY 30 MPH. SHE TRIED TO ACCELERATE, THE RPM READING DROPPED TO ZERO, AND THE ENGINE LOST ALL POWER. SHE PULLED TO THE SIDE OF THE ROAD, WAS ABOUT TO CALL ME, AND TRIED TO TURN THE ENGINE BACK ON. IT RESTARTED AND SHE DROVE HOME. MY THREE YOUNG CHILDREN WERE IN THE CAR WITH HER.*AK

NHTSA #: 10090720
mediumENGINE AND ENGINE COOLING
Filed: Sep 2004

WHILE DRIVING ABOUT 30-35 MPH, THE CAR COMPLETELY LOST ALL ENGINE POWER. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THERE, I RESTARTED THE ENGINE AND DROVE HOME. THIS SAME INCIDENT HAD OCCURED TO MY WIFE THE DAY BEFORE, SO I DROPPED OFF MY TWO SONS AND TOOK THE CAR TO THE DEALER. THE CAR ALSO LOST ALL ENGINE POWER ON THE WAY TO THE DEALER. AFTER HAVING THE CAR AT THE DEALER FOR 5 DAYS DURING WHICH THEY PUT 50 MILES ON MY CAR, THEY COULD NOT DUPLICATE THE PROBLEM, AND THEREFORE DID NOT FIX ANYTHING.*AK

NHTSA #: 10090721
mediumENGINE AND ENGINE COOLING
Filed: Sep 2004

TODAY, 9-2-04, WHILE DRIVING APPROXIMATELY 25-30 MPH THE ENGINE ABRUPTLY STOPPED AND LOST POWER. THE RADIO REMAINED ON. THE ENGINE STARTED AGAIN, BUT ONE MINUTE LATER, STALLED AGAIN. IT BECAME DIFFICULT TO TURN OVER, STARTED, AND STALLED YET AGAIN. THIS OCCURRED ONE MORE TIME, AND I DROVE IT HOME TO DROP OFF MY WIFE AND CHILDREN, AND TO TAKE THE CAR TO THE DEALER, FORD GALPIN IN NORTH HILLS, CALIFORNIA. THIS IS THE 3RD SEPERATE OCCASSION THIS HAS HAPPENED, AND ITS 2ND TRIP TO THE DEALER. IT IS CURRENTLY BEING INSPECTED AT THE DEALERSHIP.*AK

NHTSA #: 10089018
mediumENGINE AND ENGINE COOLING
Filed: Aug 2004

I OWN A 2002 FORD EXPLORER XLS AND IT HAS BEEN INTO THE FORD SERVICE-REPAIR SHOP A TOTAL 0F 37 WORK HOURS -10 DOCUMENTED SERVICE DAYS FOR AN ANNOYING TICKING NOISE COMING FROM THE FRONT DASH-CONSOLE-ENGINE AREA THAT CAN NOT SEEM TO BE REPAIRED. IT DOESN'T MATTER WHETHER OR NOT THAT THE ENGINE IS COLD OR WARM, THE WEATHER CONDTIONS HOT-DRY OR HUMID AND WET, IT STILL TICKS INTERMITENTLY FOR SOMETIMES AROUND 8 MINUTES OR CAN GO ON FOR 20 AT THAT MOMENT. WHEN IT STARTS IT SOUNDS LIKE A TOGGLE SWITCH GOING ON AND OFF AND THEN MAKES A RUBBING ,SQUEAKING , TICKING NOISE THAT STARTS OFF LOW AND THEN GETS SO LOUD THAT YOU CAN HEAR IT WITH THE RADIO ON SET AT A SLIGHTLY HIGH VOLUME. IT DOES NOT MATTER WHETHER THE AIR IS ON OR OFF, THE RADIO-CD IS ON OR OFF OR THE HEAT IS ON OR OFF. ALL CONDITIONS HAVE BEEN TESTED . THE FRONT DASH HAS BEEN REMOVED NUMEROUS TIMES AND REINSULATED, A NEW RADIO HAS BEEN PUT IN, THE WINSHIELD REPLACED, VENTS AND GLOVE BOX REMOVED AND WIRING CHECKED. ONCE THE SOUND STARTS, BUMPINESS IN THE ROAD SEEMS TO PRODUCE THE SOUND LOUDER AND MORE OFTEN. ALSO WHILE TURNING THE STEERING WHEEL ON A WINDING ROAD THAT IS SOMEWHAT BUMPY ALSO PRODUCES THE SOUND. IT IS NOT A PLEASURE TO DRIVE THIS VEHICLE AND IT HAS BEEN SERVICED AS I STATED FOR THIS PROBLEM EVER SINCE 2002. IT WAS PURCHASED IN JULY OF 2001. THE DEALERSHIP AND MANY DIFFFERENT TECHS. CA NOT FIND OR REPAIR THE PROBLEM. I WOULD GET RID OF IT IF IT WASN'T FOR THE FACT THAT I COULD NOT HONESTLY SELL A LEMON IN GOOD FAITH. THIS VEHICLE BODY WISE IS IS EXCELLENT CONDITION AND ONLY HAS 27,000 MILES ON IT. AS I SEE IT, I HAVE ONLY HAD A PERFECT VEHICLE FOR 1 YEAR OUT OF THE 3 YEARS I HAVE OWNED IT. I HAVE BEEN FAITHFUL TO FORD AND THAT IS ONLY WHAT I HAVE OWNED THE LAST 28 YEARS AND CURRENTLY OWN 3 OTHER FORD VEHICLES. MY FATHER WORKED AND RETIRED FROM FORD MOTOR CO. HIS WHOLE LIFE AND NONE OF US HAVE EVER EXPERIENCED SUCH DISAPPOINTMENT IN ONE OF THEIR PRODUCTS. *AK

NHTSA #: 10086502
mediumENGINE AND ENGINE COOLING
Filed: Jul 2004

CHECK ENGINE LIGHT ILLUMINATED AT APPROXIMATELY 39000 MILES. DIAGNOSTIC CODE P0174. NO LEAKS PRESENT. CODES CLEARED. CHECK ENGINE LIGHT RECURRED AT 42000 MILES. DIAGNOSED AS FAILURE OF BOTH EXHAUST GAS OXYGEN SENSOR 063028 AND SENSOR ASSY 021675. FORD MOTOR REFUSED REIMBURSEMENT FOR DEFECTIVE PARTS.*AK

NHTSA #: 10080350
mediumENGINE AND ENGINE COOLING
Filed: Jul 2004

MY 2002 FORD EXPLORER SPORT TRAC STALLS WHEN GOING DOWN THE ROAD. IT'S LIKE YOU'RE TAKING YOUR FOOT OFF THE GAS AND BACK ON IT AGAIN EXCEPT THAT ISN'T WHAT I'M DOING. TODAY IT DID THAT AND THEN WENT DEAD WHILE DRIVING DOWN THE ROAD. I TOOK IT TO THE FORD PLACE BUT THEY SAID WITH NO LIGHTS ON IT WOULDN'T DO ANY GOOD TO HOOK IT UP TO A MACHINE. THEY SAID IT COULD BE ANYTHING FROM ELECTRONICS, FUEL PUMP, ETC. MY WARRANTY RUNS OUT IN ABOUT 4,500 MILES. THIS HAS BEEN GOING ON FOR ABOUT A YEAR WITH THE STALLING OUT BUT THIS WAS THE FIRST TIME IT ACTUALLY WENT DEAD WHILE DRIVING DOWN THE ROAD. I WOULD ESTIMATE THAT OVER THE PAST YEAR THAT IT HAS STALLED AT LEAST 25 SEPARATE OCCASIONS BUT ONLY 1 TIME SO FAR DID IT GO DEAD. *NM

NHTSA #: 10079149
mediumENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,EXTERIOR LIGHTING
Filed: Jun 2004

WHILE DRIVING 65 AND ATTEMPTING TO PASS ANOTHER VEHICLE CONSUMER'S VEHICLE FAILED TO GO INTO PASSING GEAR. ENGINE STALLED AND CONSUMER HAD TO COAST TO THE SIDE OF THE HIGHWAY. ONCE OFF THE ROAD CONSUMER RESTARTED THE VEHICLE AND CONTINUED DRIVING. *AK THE VEHICLE WAS TOWED TO THE DEALER BUT THE TECHNICIAN COULDN'T FIND ANYTHING WRONG. THE VEHICLE WAS TAKEN BACK TOT HE DEALER WHERE THEY REPLACED THE FUEL PUMP, GAS TANK AND AIR FLOW SENSOR. SO FAR THE VEHICLE HAS BEEN RUNNING AS IT SHOULD. THE HEAT SHIELD UNDER THE VEHICLE RATTLED. THE DEALER ADJUSTED IT. THE MULTIFUNCTION SWITCH WOULD NOT LOCK IN PLACE WHEN USING THE TURN SIGNALS. *NM

NHTSA #: 10073707
mediumENGINE AND ENGINE COOLING
Filed: Jun 2004

BOUGHT CAR IN JANUARY 2003, WAS A DEALER VEHICLE. WE HAD 54,000 MILES ON IT WHEN I WAS DRIVING IT HOME FROM WORK AND THE CHECK ENGINE LIGHT CAME ON THE SAME TIME THE EXPLORER STARTED ALMOST BUCKING. THE FRONT END OF THE VEHICLE WAS SHAKING SO BAD THAT I IMMEDIATELY PULLED OVER AS BEST AS I COULD. I CALLED AAA AND AS THEY HAD ME TURN THE VEHICLE AROUND SO IT COULD BE PUT ON THE TRUCK THE ENGINE STOPPED ALL TOGETHER, AND THE VEHICLE WOULD NOT TURN OVER. AFTER BRINGING IT TO MY MECHANIC I WAS TOLD THAT THE ENGINE HAD SEIZED UP. I CALLED MY LOCAL FORD DEALER WHERE I HAD PURCHASED THE VEHICLE AND WAS TOLD THAT IT WOULD NOT BE COVERED BECAUSE MY WARRANTY WAS FOR 36,000. I HAVE HAD THE OIL CHANGED ALWAYS ON TIME AND ALSO HAD THE VEHICLE IN FOR ITS FULL MAITENCE CHECK JUST MONTHS BEFORE. COME TO FIND OUT, THE VALVE SPRING IN THE MOTOR BROKE AND CAUSED THE ENGINE TO SEIZE. I HAD TO ORDER A NEW ENGINE FROM FORD AND BETWEEN THE ENGINE AND LABOR IT COST ME CLOSE TO $3,900. WHEN I CALLED THE FORD COMPANY, BECAUSE I GOT NOWHERES WITH MY LOCAL FORD DEALER I WAS TOLD THAT THEY COULD NOT DO ANYTHING FOR ME. IF A RECALL WAS TO EVER COME ABOUT THEN I SHOULD SAVE MY RECEIPTS. I HAVE PICTURES OF THE ENGINE TO PROVE WHAT HAD HAPPENED IF I EVER NEED THEM. THE WAY I LOOK AT IT, I HAVE MORE MILES, BECAUSE OF MY JOB, THAN OTHERS DO ON A 2002. IT'S JUST A MATTER OF TIME UNTIL OTHERS HAVE THIS HAPPEN. MY LOCAL FORD COMPANY SAYS ITS A FLUKE. NICE REASON HAH? TO ME A $3,900. FLUKE IS NOTHING TO LAUGH ABOUT!*AK

NHTSA #: 10078581
mediumENGINE AND ENGINE COOLING
Filed: Jun 2004

WHILE DRIVING AT 30 MPH THE CONSUMER BEGAN TO HEAR A PINGING SOUND IN THE ENGINE. AFTER THE VEHICLE PICKED UP SPEED THE PINGING SOUND WENT AWAY. THE DEALER EXAMINED THE VEHICLE AND FOUND THAT THE TIMING CHAIN HAD TOO MUCH PLAY IN IT. THE DEALER INFORMED THE CONSUMER THAT THERE IS AN IMPROVED PART BUT, IT COST NINE HUNDRED DOLLARS. *LA

NHTSA #: 10076247
mediumENGINE AND ENGINE COOLING
Filed: Jun 2004

I BOUGHT A FORD EXPLORER SPORT TRAC IN AUG. OF 2002. EVER SINCE IT WAS A YEAR OLD I HAVE HAD NOTHING BUT PROBLEMS WITH IT. I HAD IT 6 TIMES FOR THE SAME ISSUE, THEY REPLACED THE SAME PART 4 TIMES, THAT DID NOT HELP. THEY FINALLY CALLED THE FORD HELP LINE AND FOUND OUT THEY NEEDED TO REPLACE THE WHOLE GAS TANK. MY TRUCK THE FIRST TIME LOST ALL POWER WHILE DRIVING DOWN THE ROAD, I SHUT IT OFF AND IT RESTARTED FINE. I TOOK INTO THE DEALERSHIP AND THEY HAD TO RE-PROGRAM THE MAIN COMPUTER CHIP. NEXT, MY TRUCK WOULDN'T START UNLESS HOLDING DOWN THE GAS PEDAL THEN FINALLY IT WOULD START AND THERE WOULD BE A BLACK SMOKE CLOUD THAT WOULD COME OUT OF THE TAIL PIPE EACH TIME. THE NEW GAS TANK FINALLY FIXED THIS PROBLEM! NOW I HAVE OTHER ISSUES WITH A NOISE IN THE ENGINE AND WHEN I FIRST START IT UP AND BACK OUT OF THE GARAGE OR PARKING SPACE IT SPUTTERS THEN ONCE IN DRIVE IT IS OK, ALSO WHEN SHIFTING AFTER 40MPH IT HAS A HARD SHIFT INSTEAD OF A SMOOTH ONE. STILL TRYING TO GET IT FIXED.*AK

NHTSA #: 10074990
mediumENGINE AND ENGINE COOLING
Filed: May 2004

WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *LA

NHTSA #: 10074427
mediumENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES
Filed: Apr 2004

CONSUMER COMPLAINED ABOUT A STALLING PROBLEM. VEHICLE WAS TAKEN TO DEALER. HOWEVER, THE PROBLEM HAD NOT BEEN CORRECTED. ALSO, RIGHT REAR DOOR LOCKS MALFUNCTIONED, AND DOOR COULDN'T BE OPENED EXCEPT FROM THE OUTSIDE. *AK

NHTSA #: 10071621
mediumENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EQUIPMENT
Filed: Apr 2004

THE AUTOMATIC GEAR SHIFT BROKE. COULD NOT CHANGE GEARS. ELECTRIC WINDOWS STOPPED WORKING BOTH DRIVER AND PASSENGER. AIR CONDITIONER BROKE - AIR CONDITIONER CLUTCH MAKE RUBBING NOISE WHEN ENGAGED.

NHTSA #: 10066017
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Mar 2004

THE VEHICLE STALLED WHILE IDLING AT A LIGHT. *PH THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE VALVE. UNFORTUNATELY WITHIN THREE DAY THE VEHICLE STALLED AGAIN. THE VEHICLE WAS RETURNED TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE OR REPAIR THE PROBLEM. THE VEHICLE BEGAN TO SURGE WHILE SURGING IDLING. THE DEALER WAS UNABLE TO PERMANENTLY RESOLVE THAT PROBLEM. THE CONSUMER NOTICED A WHINE IN THE REAR END OF THE VEHICLE. THE DEALER REPLACED THE REAR DIFFERENTIAL BUT WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER THE NOISE WAS STILL PRESENT. THE VEHICLE WAS STILL UNDER WARRANTY WHEN ALL THESE PROBLEMS STARTED. *NM

NHTSA #: 10062824
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Feb 2004

VEHICLE STALLS AFTER DRIVING 20 MILES OR ABOVE ON FREEWAY. WHEN ON EXIT RAMP,ENGINE LIGHT TURNS ON AND THE ENGINE SHUTS OFF. I HAVE TO PUT IT IN PARK AND START ENGINE AGAIN. THE VEHICLE ALSO ACCELERATES WHEN STOPPED AT LIGHT, WHILE FOOT IS ON BRAKE. THE ENGINE STALLS TO CHANGE INTO FASTER SPEED. *AK

NHTSA #: 10058923
mediumENGINE AND ENGINE COOLING
Filed: Jan 2004

DRIVING ON THE EXPRESSWAY, WHEN WE GOT OFF & WE TRIED TO STOP MY HUSBAND HEARD A REVVING NOISE THE CAR DID NOT WANT TO COME TO A COMPLETE STOP. HE SHUT THE CAR OFF AND THE PROBLEM CONTINUED. THE CAR WAS ACCELERATING ON ITS OWN. WE HAD TO SHUT THE CAR OFF & COAST TO A STOP BECAUSE THE BRAKES WERE NOT WORKING EITHER. WE WERE LUCKY NOT TO REAR-END SOMEONE & THAT NO ONE IN THE CAR INCLUDING MY 2 SMALL CHILDREN WERE HURT. THE SAME THING HAPPENED 4 DAYS EARLIER. I WAS ALSO THANKFUL MY HUSBAND WAS DRIVING. THE CAR HAD TO BE TOWED. I HAVE TAKEN THIS CAR IN 5 OTHER TIMES FOR RELATED PROBLEMS. THEY CAN NEVER SEEM TO FIND A PROBLEM. THIS IS A LEASE CAR & I HAVE HAD IT FOR 1YR 9MTHS. IT WAS FIRST SERVICED 1 MONTH AFTER I GOT IT FOR A RELATED PROBLEM. I DO NOT FEEL SAFE DRIVING MY FAMILY OR SELF ANYMORE IN THIS CAR, IT IS SO UNPREDICTABLE. *LA

NHTSA #: 10054870
mediumENGINE AND ENGINE COOLING
Filed: Jan 2004

WHILE DRIVING AT ANY SPEED VEHICLE INTERMITTENTLY STALLED. CONSUMER MADE CONTACT WITH THE DEALERSHIP. THE CAUSE OF FAILURE WAS NOT IDENTIFIED AT THIS TIME. HOWEVER, FLOOR MANAGER SUGGESTED THAT FOR ANOTHER $125.00 CONSUMER COULD HAVE A NICE AND DECENT NEW CAR". *AK

NHTSA #: 10053753
mediumENGINE AND ENGINE COOLING,VISIBILITY,WHEELS
Filed: Dec 2003

WHEN STOPPING OR SLOWING DOWN, INTERMITTENTLY THE VEHICLE STALLED WHEN TURNING LEFT, THERE WAS A KNOCKING SOUND COMING FROM THE FRONT LEFT WHEEL. THE HEAT VENTS THAT BLEW DIRECTLY ON THE CONSUMER DID NOT WORK. THESE PROBLEMS HAVE OCCURRED AT LEAST THREE TIMES IN ONE MONTH. THE MANUFACTURER AND THE DEALER WERE NOT AWARE OF THE PROBLEM. *JB

NHTSA #: 10051602
mediumENGINE AND ENGINE COOLING
Filed: Nov 2003

WHILE CHANGING THE OIL IN THE VEHICLE CONSUMER NOTICED THAT SEVERAL DRIVER SIDE MOTOR MOUNT BOLTS WERE LOOSE. MANUFACTURER WAS INFORMED OF THE PROBLEM, AND INFORMED THE CONSUMER THAT MAYBE THE PROBLEM OCCURRED AT THE FACTORY. *AK *NLM

NHTSA #: 10042905
mediumENGINE AND ENGINE COOLING
Filed: Nov 2003

THE VEHICLE MUST BE DRIVEN WITH THE WINDOWS DOWN BECAUSE CHEMICAL FUMES ENTER INTO THE PASSENGER'S COMPARTMENT. THE DEALER INSPECTED THE VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *AK THE CATALYTIC CONVERTER WAS REPLACED AND RESET BUT THE PROBLEM REMAINED THE SAME. *SCC *JB

NHTSA #: 10038309
mediumENGINE AND ENGINE COOLING
Filed: Nov 2003

VEHICLE WAS TAKEN TO DEALER ON FOUR PREVIOUS OCCASIONS TO ADDRESS AN OVERHEATING PROBLEM THAT OCCURRED SUDDENLY WHILE DRIVING. TEMPERATURE GAUGE WOULD SPIKE AND THEN RETURN TO ALMOST NORMAL LEVELS. ON THE FIFTH TRIP TO THE DEALER 10/24/03, WAS THEN TOLD THE PROBLEM IS A CRACKED CYLINDER HEAD., THIS WAS LATER DIAGNOSED AS A PISTON PROBLEM. VEHICLE IS STILL WITH DEALER WITH COMPRESSION PROBLEMS. *AK

NHTSA #: 10045379
mediumENGINE AND ENGINE COOLING
Filed: Oct 2003

WHILE MERGING ONTO A FREEWAY, COULDN'T GET OVER 2,000 RPM AND THUS COULDN'T GET ENOUGH SPEED TO MERGE ON AT OVER 25MPH. VEHICLE STALLED SEVERAL TIMES WHILE TRYING TO GET OFF THE FREEWAY. NEW VEHICLE HAS 10812 MILES. FORD MAINTENANCE DEPT STATED THEY COULDN'T FIND ANYTHING WRONG, IT RAN FINE FOR THEM. MY HUSBAND WENT TO PICK UP THE VEHICLE AND IN DRIVE IT RAN, IN NEUTRAL COULDN'T GET MORE THAN 2,000 RPM, MECHANIC SAID IT WAS THE GOVERNOR, NEEDLESS TO SAY, MY HUSBAND SAID FIX THE CAR. THEY STILL HAVE MY TRUCK.*AK

NHTSA #: 10043761
mediumENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,STRUCTURE,SEATS
Filed: Oct 2003

WHILE DRIVING AT VARIOUS SPEEDS BLACK SMOKE WOULD CAME FROM THE TAIL PIPE. CONSUMER COULD SMELL GAS FUMES INSIDE THE VEHICLE. .*AK DRIVERS REAR DOOR WILL NOT OPEN FROM THE INSIDE. DRIVERS SIDE SEAT MOLDING IS FALLING OFF. CENTER DUCT LOOSE ON DASH. DRIVERS SEAT CUSHION LOST ITS FORM. *TS

NHTSA #: 10042339
mediumENGINE AND ENGINE COOLING
Filed: Sep 2003

4405 MILES, 9:05 A.M., SEPTEMBER 1, 2002, CAR STALLED AGAIN. *JB

NHTSA #: 10039115
mediumENGINE AND ENGINE COOLING
Filed: Sep 2003

ENGINE STALLED AT 4683 MILES ON THE ODOMETER. DATE: 7 OCTOBER 2002. I NOTED THAT IT NOW IDLES AT 600 RPM. I DON'T KNOW WHAT THAT MEANS. *JB

NHTSA #: 10039116
mediumENGINE AND ENGINE COOLING
Filed: Aug 2003

I HAVE BEEN SMELLING ANTI-FREEZE. I JUST NOTICED THAT MY RADIATOR HOSE HAS BEEN RUBBING ON THE OIL FILL AND MADE A NICE BIG HOLE ON THAT SIDE AS WELL AS ON THE OTHER SIDE FROM ANOTHER MECHANISM UNDER THE HOOD. NICE ASSEMBLY. I OWNED MY TRUCK FOR 8 MONTHS NOW.*AK

NHTSA #: 10033039
mediumENGINE AND ENGINE COOLING
Filed: Aug 2003

WHILE DRIVING FOR EXTENED POINT OF TIME VEHICLE WOULD OVERHEAT WITHOUT WARNING, CAUSING CONSUMER TO PULL OFF THE ROAD. CONSUMER HAD CONTACTED THE DEALER ON FOUR SEPARATE OCCASIONS, AND THE PROBLEM STILL OCCURS. *AK

NHTSA #: 10033932
mediumENGINE AND ENGINE COOLING
Filed: Aug 2003

THE CONSUMER NOTICED THAT OIL WAS LEAKING FROM THE VEHICLE. THE DEALER REPLACED THE OIL PAN GASKET BUT THE LEAKING PERSISTED. THE DEALER THEN REPLACED THE OIL PAN BUT OIL CONTINUED TO LEAK. THE DEALER EVENTUALLY HAD TO GLUE THE SCREWS TO THE OIL PAN TO SOP THE LEAKING. THE CONSUMER WAS NOT SATISFIED WITH THIS REPAIR. *AK *PH *NLM

NHTSA #: 8008858
mediumENGINE AND ENGINE COOLING
Filed: Aug 2003

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING VEHICLE WILL STALL, AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. *AK

NHTSA #: 10032280
mediumENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Filed: Jun 2003

ON ONE OCCASION THE VEHICLE EXPERIENCED SUDDEN ACCELERATION, AND THE SECOND OCCASION, WHILE DRIVING AT HIGHWAY SPEED THE VEHICLE ALL OF A SUDDEN SHUT DOWN. *MR *TS *JB

NHTSA #: 10022012
mediumENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Filed: Apr 2003

I HAVE HAD MY VEHICLE INTO THE FORD DEALER FOR THE SAME PROBLEM AT LEAST 4 TIMES WITH NO SUCCESS IT IS STILL UNDER MANUFACTURER WARRANTY AND IS A 2002 FORD EXPLORER. *NLM

NHTSA #: 10016540
mediumENGINE AND ENGINE COOLING
Filed: Apr 2003

MY 2002 FORD EXPLORER SOMETIMES STALLS WHEN STARTING MY VEHICLE. IT HAS ALSO HESITATED AND ACTS LIKE IT IS STALLING WHEN DRIVING. THIS HAS HAPPENED ON MORE THAN ONE OCCASION, I HAVE ALMOST BEEN HIT FROM THE SIDE WITH 4 SMALL CHILDREN IN MY CAR WHEN IT HAS DECIDED TO HESITATE. *NLM

NHTSA #: 10016468
mediumENGINE AND ENGINE COOLING
Filed: Apr 2003

INTERMITTENTLY THE VEHICLE MISFIRED, IDLED ROUGH AND THEN VIBRATED. *JB

NHTSA #: 10015770
mediumENGINE AND ENGINE COOLING
Filed: Mar 2003

THE ENGINE STALLED WITHOUT WARNING. *JB

NHTSA #: 10014586
mediumENGINE AND ENGINE COOLING
Filed: Mar 2003

THE ENGINE STALLED TWICE IN 3 DAYS, LAST FRIDAY I WAS DRIVING AT 70 MPH, SUDDENLY THE ENGINE STALLED AND I HAD TO MOVE OVER 3 LANES TO STOP AT THE SHOULDER, CALLED THE POLICE, POLICEMAN CHECKED THE BATTERY, NO PROBLEM, THE CAR JUST WOULDN'T START, HE CALLED THE TOW TRUCK. I GOT CURIOUS, TRIED STARTING THE CAR, IT STARTED BACK UP. I THEN DROVE TO THE DEALERSHIP, THE TECHNICIAN SAID NO ERROR CODE AND THEREFORE NO PROBLEM WITH THE CAR. TODAY (SUNDAY), MY CAR STALLED AGAIN, THIS TIME I WAS DRIVING 20 MPH, THE CAR STARTED BACK UP. WHAT IS CAUSING THIS? I HAVE SMALL CHILDREN RIDING WITH ME! PLEASE GIVE ME SOME INFORMATION ABOUT THIS! *NLM

NHTSA #: 10010190
mediumENGINE AND ENGINE COOLING
Filed: Mar 2003

THE ENGINE STALLED WITHOUT WARNING.*JB

NHTSA #: 10011110
mediumENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
Filed: Feb 2003

I HAVE EXPERIENCED THE SAME PROBLEM WITH GAS SPEWING OUT OF TANK WHEN REFUELING. THIS IS MY SECOND SPORT TRAC. FORD BOUGHT BACK MY FIRST ONE BECAUSE THEY COULDN'T FIX ONGOING ENGINE PROBLEMS THAT STARTED OFF AS A ROUGH IDLE PROBLEM. THEY EVEN REPLACED THE ENGINE, AND SURPRISINGLY THAT MADE THINGS WORSE. I HAVE HAD MY NEW VEHICLE SINCE THE END OF JULY AND HAVE EXPERIENCED SIMILAR ROUGH IDLE PROBLEMS RECENTLY.*JB

NHTSA #: 10008165
mediumENGINE AND ENGINE COOLING,EQUIPMENT
Filed: Jan 2003

I AM CURRENTLY INVOLVE IN A DISPUTE WITH FORD MOTOR COMPNY REGARDING REPAIRS TO MY 2002 FORD EXPLORER. IN BRIEF, THE TRUCK WAS DIAGOSED BY FORD WITH INTERNAL ENGINE FAILURE, FORD CLAIMS THAT SENT THE TRUCK TO THEM WITH (5) FIVE QUARTS OF OIL MISSING, I HAVE DOUCUMENTATION SHOWING THAT FORD DID THE LAST OIL CHANGE WITHIN THE TIMELINE OF MAINTANENCE AS PER FORD MAINTANTIENCE MANUAL. FORD IS CLAIMING THAT I AM RESPONSIBLE FOR THEFULL AMOUNT VERBALLY ESTAMATED AT $5000.00.

NHTSA #: 10002922
mediumENGINE AND ENGINE COOLING
Filed: Jan 2003

I HAVE A 2002 FORD EXPLORER AND HAVE HAD NUMEROUS PROBLEMS THAT THE DEALER HAS NOT BEEN ABLE TO FIX. AT ANY SPEED THE ENGINE IS CONSTANTLY MAKING A TICKING NOISE. SOMETIMES WHEN MAKING A COMPLETE STOP THE TRUCK WILL STALL AND THEN JERK FORWARD WHEN I AM TRYING TO PUSH ON THE GAS TO GO. THIS HAPPENS SO MUCH AND I HAVE SENT IT IN NUMEROUS TIMES FOR THIS AND NO SOLUTION. THIS ALSO HAPPENED TWICE ON THE FREEWAY WHEN I HAD TO PRESS ON THE BRAKES TO STOP QUICKLY THE TRUCK LOCKED UP FOR ABOUT 5-10 SECONDS AND THEN JERKED FORWARD. I STILL HAVE TO DEAL WITH THIS SITUATION SINCE I AM IN A LEASE AND THE DEALERSHIP SAYS THEY CAN'T FIND ANYTHING WRONG. I TELL THEM IT IS DANGEROUS FOR ME TO BE DRIVING THIS VEHICLE. TWICE AT A STOP SIGN I TOOK MY FOOT OFF THE BRAKE TO GO BUT THE TRUCK STARTING MOVING BACKWARDS. I PRESSED THE BRAKE AGAIN THEN RELEASED AND IT STILL MOVED BACKWARDS. I THEN PUT IT IN PARK AND THEN BACK IN DRIVE AND THEN IT MOVE FORWARDED. I TOOK THE TRUCK IN AGAIN THE NEXT DAY AND TOLD HIM THE SITUATION AND STILL NOTHING WAS DONE.

NHTSA #: 10002730
mediumENGINE AND ENGINE COOLING
Filed: Nov 2002

CONSUMER STATES WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLE WILL SHUT OFF. CAUSING CONSUMER TO PULL OFF THE ROAD. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

NHTSA #: 8023385
mediumENGINE AND ENGINE COOLING
Filed: Nov 2002

NO SUMMARY. DT

NHTSA #: 769730
mediumENGINE AND ENGINE COOLING
Filed: Nov 2002

MY FATHER-IN-LAW HAS THE SAME PROBLEM. HE BOUGHT HIS 5 DAYS AFTER ME, HIS STALLED 5 TIMES TO THIS DATE. REMEMBER THE NEWS, (FOG AND MAJOR PILE UP WITH NUMEROUS DEATHS) WHAT WAS THE REASON ? I DON'T WANT THIS TO BE OUR ACCIDENT WAITING TO HAPPEN. "INTERMITTENT" , COULDN'T "REPRODUCE" THE PROBLEM. NOT GOOD ENOUGH TO KEEP MY FAMILY SAFE. PLEASE HELP. DT

NHTSA #: 769257
mediumENGINE AND ENGINE COOLING
Filed: Oct 2002

CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE VEHICLE JERKS AND WILL LOSE POWER AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. MR

NHTSA #: 8020768
mediumENGINE AND ENGINE COOLING
Filed: Aug 2002

THIS VEHICLE HAS NOT BEEN INVOLVED IN AN ACCIDENT YET BUT I HAVE TOLD THE FORD CO. THAT IT IS DANGEROUS AND THEY IGNORE ME. WHEN YOU COME TO A STOP AT A STOP SIGN AND START TO PULL OUT THE VEHICLE WILL ROLL INTO MOVING TRAFFIC AND HESITATE 4-5 SECONDS BEFORE THE GAS FINALLY CATCHES AND THE VEHICLE GOES ON. MEAN WHILE YOU HAVE TRAFFIC BEARING DOWN ON YOU. WE HAVE COME CLOSE TO GETTING HIT SEVERAL TIMES BECAUSE OF THIS PROBLEM. I THINK THIS NEEDS TO BE INVESTIGATED AS A POTENTIAL PROBLEM FOR OTHER CONSUMERS BESIDES MYSELF.

NHTSA #: 766265
mediumENGINE AND ENGINE COOLING
Filed: Aug 2002

VEHICLE WOULD INTERMITTENTLY STALL WHILE DRIVING AT MULTIPLE SPEED. DEALER WAS NOTIFIED, AND UNABLE TO LOCATE CAUSE OF PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA #: 8016790
mediumENGINE AND ENGINE COOLING
Filed: Jul 2002

FREQUENCY AND INTENSITY OF STALLING INCREASING.*AK

NHTSA #: 764610
mediumENGINE AND ENGINE COOLING
Filed: Jul 2002

WHILE DRIVING CONSUMER LOST ALL STEERING POWER AT 70 MPH AND THE DASH LIGHTS BEGAN BLINKING. DEALER CAN NOT DUPLICATE PROBLEM. *TT

NHTSA #: 786050
mediumENGINE AND ENGINE COOLING
Filed: Jun 2002

VEHICLE WOULD STALLS OUT AT MULTIPLE SPEED. VEHICLE BEEN TO THE DEALER ON THREE OCCASIONS, AND WAS UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK

NHTSA #: 8012417
mediumENGINE AND ENGINE COOLING
Crash / FireFiled: Jun 2002

WHILE DRIVING 30 MPH AND WITHOUT WARNING A HEAD ON COLLISION OCCURRED WHICH RESULTED IN A FIRE.*AK *YH

NHTSA #: 8011195
mediumENGINE AND ENGINE COOLING
Filed: May 2002

THERE IS A SULFUR SMELL EMITTING FROM THE EXHAUST. THIS IS APPARENT WHILE DRIVING WITH THE WINDOWS OPEN OR CLOSED WITH THE HEAT/AC ON. AFTER WAITING SIX WEEKS FOR THE BACKORDERED CONVERTER TO ARRIVE, IT WAS INSTALLED AND THE PCM WAS REPROGRAMMED WITH THE LATEST CALIBRATION UPDATE. IT IS MY UNDERSTANDING THAT THERE ARE NO ADDITIONAL REPAIRS THAT WOULD APPLY TO MY CONCERN. I, ALONG WITH MY FAMILY, HAVE BEEN TOLERATING THIS ODOR CONCERN SINCE TAKING DELIVERY OF THE VEHICLE. WE ARE WORRIED ABOUT POSSIBLE TOXIC FUMES THAT ARE BEING INHALED IN THE PASSENGER COMPARTMENT. I AM VERY UNCOMFORTABLE TRANSPORTING MY FAMILY IN THIS VEHICLE.*AK

NHTSA #: 762028
mediumENGINE AND ENGINE COOLING
Filed: May 2002

THE TRUCK HAS A VERY STRONG ROTTEN EGG SMELL THAT COME IN THE VEHICLE. MYSELF AND OTHER PASSENGERS HAVE EXPERIENCED NAUSEA AND HEADACHES FROM THE SMELL. IT HAS BEEN SERVICED SEVERAL TIMES TO NO PREVAIL. THE DEALSHIP SAYS THAT THE SMELL SHOULD GO AWAY AFTER THE TRUCK HAS BEEN DRIVEN FOR 10,000 MILES. THEY HAVE NO SOLUTION.*AK

NHTSA #: 761722
mediumENGINE AND ENGINE COOLING
Filed: May 2002

THERE IS A STRONG SULPHUR SMELL COMING FROM EXHAUST. IT IS VERY NOTICEABLE INSIDE VEHICLE. DEALER HAS INSPECTED VEHICLE, AND SAID THERE WAS NOTHING THEY COULD DO.*AK

NHTSA #: 8009421
mediumENGINE AND ENGINE COOLING
Filed: May 2002

THE CATALYTIC CONVERTER IS NOT FUNCTIONING PROPERLY AND IS PRODUCING A STRONG "ROTTEN EGG" SMELL. I AM WORRIED ABOUT THE TOXICITY AND GENERAL SAFETY OF THE FUMES BEING PRODUCED, NOT TO MENTION THE NAUSEATING EFFECT THE FUMES HAVE. THE LOCAL DEALERSHIP SAYS THAT THE FORD FIELD SERVICE ENGINEER DOES NOT HAVE A FIX AND THAT THIS IS A MAJOR PROBLEM WITH THE FORD EXPLORER. THE LOCAL DEALER ALSO STATES THAT THEY ARE BEGINNING TO RECEIVE COMPLAINTS FROM CROWN VICTORIA OWNERS. I PLAN TO RETURN THE VEHICLE TO THE MANUFACTURER USING MISSISSIPPI'S "LEMON LAW."*AK

NHTSA #: 761668
mediumENGINE AND ENGINE COOLING
Filed: Apr 2002

AFTER VEHICLE HAS WARMED UP AFTER ABOUT 20 MINUTES OF NORMAL OPERATION THERE IS AN ODOR THAT SMELLS AS IF OIL IS BURNING. THE BEST WAY TO DESCRIBE THIS ODOR IS IT AS IF OIL WAS SPILLED ON A HOT MANIFOLD. THE ODOR CAN BE SMELLED IN THE CABIN OF THE VEHICLE THROUGH THE HEATING/AC VENTS IN THE VEHICLE WHEN OPERATING. WHEN THE ENGINE IS TURNED OFF THE ODOR IS VERY PREDOMINENT. VEHICLE HAS BEEN TAKEN TO DEALER TWICE THEY STATE THEY CANNOT FIND ANY PROBLEM. MY CONCERN IS THAT THERE MAY BE A VEHICLE FIRE FROM THIS UNKNOWN SOURCE OF WHAT APPEARS TO BE BURNING OIL SOMEWHERE IN THE VEHICLE. SOMETHING WAS MENTIONED THAT ON OTHER FORD TRUCKS THE CATALYTIC CONVERTERS WERE BEING REPLACED, BUT NOT ON THIS MODEL.*AK

NHTSA #: 761157
mediumENGINE AND ENGINE COOLING
Filed: Apr 2002

CONSUMER STATES WHILE TRAVELING AT 35 MPH, COMING UP TO A STOP THE VEHICLE SUDDENLY DIED WITHOUT WARNING. NLM

NHTSA #: 8007916
mediumENGINE AND ENGINE COOLING
Filed: Apr 2002

NO DESCRIPTION GIVEN. NLM

NHTSA #: 8007917
mediumENGINE AND ENGINE COOLING
Filed: Apr 2002

CONSUMER STATES THAT WHILE COMING TO A STOP VEHICLE SUDDENLY DIED. THERE WERE NO WARNING SIGNS. NLM CONSUMER ADDS THAT THE VEHICLE STALLED TWICE BEFORE WHILE DRIVING, BUT WAS ABLE TO RESTART IT. DEALER CANNOT LOCATE PROBLEM. *TT

NHTSA #: 8007813
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Apr 2002

WHILE DRIVING, VEHICLE WILL AUTOMATICALLY SHUT OFF. VEHICLE WILL ONLY SHUT OFF WHEN IT IS IDLING. WHEN GOING UP HILLS VEHICLE WILL STALL.*AK. CONSUMER STATES THE TRANSMISSION GIVES A TICKING NOISE WHEN THE ENGINE IS RUNNING.8JB

NHTSA #: 8007713
mediumENGINE AND ENGINE COOLING
Filed: Apr 2002

ENGINE STALLS IN LOW RANGE GEAR WHEN BRAKES ARE APPLIED. *AK

NHTSA #: 760367
mediumENGINE AND ENGINE COOLING
Filed: Mar 2002

VEHICLE WILL STALL WITHOUT PRIOR WARNING. THIS INCIDENT CAN HAPPEN ON QUARTER OR LESS OF GAS IN GASOLINE TANK. DEALERSHIP IS AWARE OF PROBLEM.*AK

NHTSA #: 8006345
mediumENGINE AND ENGINE COOLING
Filed: Mar 2002

CONSUMER STATES AFTER PARKED OVERNIGHT OR FOR AN 1 HOUR, VEHICLE WILL NOT START. WHEN ENGINE DID STARTUP, THERE IS A LOUD BOOM NOISE. THERE IS ALSO ROUGH IDLE WITH INITIAL STARTUP AND AT STOP LIGHTS, ALSO THE VEHICLE STALLS. *TT

NHTSA #: 564738
mediumENGINE AND ENGINE COOLING
Filed: Mar 2002

THIS SAME INCIDENT OCCURRED FOUR TIMES. THE SPEED IN EACH INCIDENT VARIED FROM 15 MPH ON THE FIRST OCCURRENCE TO 65 MPH ON THE FOURTH. BASICALLY, WHILE DRIVING THE CAR, THE ENGINE DIED, THE LIGHTS FLASHED ON THE DASH, I LOST ALL POWER STEERING. ON EACH OCCAISION. I PULLED THE CAR TO THE SIDE OF THE ROAD, PUT THE TRUCK IN PARK, AND RE-STARTED THE ENGINE. ON EACH TIME, THE ENGINE RE-STARTED WITHOUT HESITATION. I REPORTED THE PROBLEM TO THE DEALER. THE DEALER COULD FIND NOTHING WRONG WITH THE TRUCK; THUS, THEY MADE NO REPAIRS. THEY CLAIMED TO HAVE NEVER HEARD OF THIS PROBLEM BEFORE. *AK

NHTSA #: 759283
mediumENGINE AND ENGINE COOLING
Filed: Mar 2002

WHILE DRIVING 30-40 MPH, ENGINE STALLED, LIGHTS ON DASH FLASHED ON AND LOST ALL POWER, DEALER CONTACTED. *AK. THE VEHICLE WAS TAKEN TO THE DEALER AND CONSUMER WAS INFORMED THAT THERE WAS A LOOSE FUSE WITH 3 CODES SHOWING ON THE COMPUTER, HOWEVER ON MARCH 1, 2002 THE VEHICLE STALLED AGAIN WITHOUT WARNING AND A FUSE WAS SHOWING A BAD PRESSURE SENSOR WHICH WAS REPLACED, CONSUMER STATED THE VEHICLE STALLED AGAIN FOR THE THIRD TIME.*JB

NHTSA #: 8005213
mediumENGINE AND ENGINE COOLING
Filed: Feb 2002

CONSUMER IS CONCERNED ABOUT TOXIC GASSES INSIDE OF VEHICLE. THERE IS A ODOR COMING INSIDE OF VENT AREA.*AK

NHTSA #: 8004426
mediumENGINE AND ENGINE COOLING
Filed: Jan 2002

WHILE DRIVING APPROXIMATELY 32 MPH ENGINE STALLED UNEXPECTEDLY, CAUSING A LOSS OF POWER STEERING AND POWER BRAKES. DEALERSHIP EXAMINED VEHICLE, CHANGED A MODULE, AND PERFORMED A COMPUTER UPGRADE TO REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK

NHTSA #: 8003148
mediumENGINE AND ENGINE COOLING
Filed: Jan 2002

WHILE DRIVING SHORT OR LONG DISTANCES CONSUMER HAS NOTICED A VERY STRONG CHEMICAL ODOR IN PASSENGER COMPARTMENT. ODOR HAS CAUSED OCCUPANTS OF VEHICLE TO BECOME ILL. CONSUMER HAS CONTACTED DEALER AND MANUFACTURER. CAUSE OF PROBLEM HAS YET TO BE DETERMINED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

NHTSA #: 8002800
mediumENGINE AND ENGINE COOLING
Filed: Nov 2001

BODY MOUNTS ON LEFT FRONT OF VEHICLE KEEP COMING LOOSE. VEHICLE TAKEN TO DEALER NUMEROUS TIMES, DEALER WILL TIGHTEN THE BODY MOUNTS. FORD IS BUYING VEHICLE BACK.*AK

NHTSA #: 899394
mediumENGINE AND ENGINE COOLING
Filed: Nov 2001

THERE IS A SULPHUR SMELL COMING INTO CAR WHILE DRIVING. FUMES ARE OVERWHELMING, CAUSING DIZZINESS/ NASEUA, ETC. ON THIS PARTICULAR CAR, THE DEALER TRIED 3 TIMES TO REPAIR. NONE OF THE FIXES WORKED. CAR STILL HAS SULPHUR SMELL.*AK

NHTSA #: 754352
mediumENGINE AND ENGINE COOLING
Filed: Jul 2001

WHEN STOPPED AT A LIGHT, THERE IS A STRONG SULFUR ODOR IN THE CAR CAUSING OCCUPANTS TO HAVE TROUBLE BREATHING. OWNER HAS DEVELOPED BREATHING PROBLEM SINCE PURCHASING THE VEHICLE. VEHICLE WILL HESITATE WITHOUT NOTICE WHEN PULLING OUT INTO TRAFFIC. *AK

NHTSA #: 748949

Other 2002 Ford Explorer Issues