2014 Ford Escape Seats Problems
5 owner-reported seats complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Seats Recalls (1)
SEATS:FRONT ASSEMBLY:RECLINER
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Fix: Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Owner Complaints (5)
The contact owns a 2014 Ford Escape. The contact stated while attempting to adjust the front driver’s side seat recliner, the electronic seat back recliner continued to move forward and failed to stop. The contact stated that the seat could not be readjusted, leaving the driver in an uncomfortable position while driving. The contact stated that the failure had occurred on several occasions after starting the vehicle and while driving. The vehicle was taken to the local dealer who diagnosed that the electronic seat back recliner mechanism had malfunctioned and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 72,000.
DRIVERS SEAT BACK HEAT GOT VERY HOT AND STARTED TO MELT THE SEAT BACK COVER. REMOVED FUSE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ROLLER MECHANISM WAS SHREDDING PERTAINING TO THE REAR SEATS. THE VEHICLE WAS TAKEN TO POWER NEWPORT FORD LINCOLN (1107 OREGON COAST HWY, NEWPORT, OR 97365, (541) 265-4601) FOR DIAGNOSTIC TESTING AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
I AM CONCERNED THAT THE DESIGN OF THE HEADREST IS NOT SAFE. I WAS IN AN ACCIDENT RECENTLY WHERE I WAS SIMPLY REAR ENDED. I HAVE A FAIRLY SERIOUS CONCUSSION THAT I HAVE HAD FOR NEARLY FOUR WEEKS. I BELIEVE THAT I GOT THE CONCUSSION BECAUSE MY HEAD HIT THE VISOR AND THEN THE BOTTOM EDGE, THAT JARTS OUT, ON THE HEAD REST.
AFTER REACHING DOWN BETWEEN THE SEAT AND CENTER CONSOLE TO GRAB SOMETHING THAT FELL, I SEVERELY CUT MY HAND AND ENDED UP NEEDING 4 STITCHES. THE GASH WENT ALL THE WAY DOWN TO MY TENDON. THERE IS EXPOSED, UNFINISHED METAL IMMEDIATELY UNDER THE DRIVER SEAT AND IT IS VERY EASY TO CUT YOUR HAND ON.