2014 Ford Escape Engine Problems
650 owner-reported engine complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Engine Recalls (1)
ENGINE AND ENGINE COOLING:ENGINE
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Fix: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Owner Complaints (650)
Your transmission suddenly failed completely after you changed the transmission fluid, leaving the car unable to move. The car would decelerate unexpectedly and couldn't accelerate properly, which could be dangerous if it happened while driving anywhere but your neighborhood. A mechanic inspection determined you need a complete transmission replacement rather than a repair, with quotes starting around $6,000. The fix will require replacing the entire 6F35 transmission assembly.
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Your dashboard displayed a high engine temperature warning, and when you pulled over, you discovered a fire under the hood. You attempted to extinguish it with a standard fire extinguisher, but the fire department had to respond and fully extinguish the flames. The vehicle was towed to a shop for inspection and repair.
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Your engine has failed four times due to coolant leaking into the cylinders—a known problem with this model year. Even though a previous recall repair was performed, your engine continues to overheat and crack, causing sudden loss of power and stalling in traffic, which creates a collision risk. The overheating also poses a fire hazard under the hood. The independent mechanic confirmed coolant is entering the combustion chamber, and the problem has returned even after multiple engine replacements.
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Your engine overheated while driving, causing the temperature gauge to spike and the check engine light to come on. When you refilled the coolant reservoir, it emptied again shortly after. You found that the cylinder head was cracked, which is likely causing coolant to leak out and the overheating problem. Fixing this will require the cylinder head to be replaced or professionally repaired.
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Your 2014 Ford Escape is losing coolant consistently and requires constant refilling, and you've noticed a coolant smell near the engine. The low coolant can cause your engine to overheat and potentially crack the cylinder head, which could lead to an oil leak and fire risk. You've had repairs done at a Ford dealership including replacement of the coolant valve assembly, outlet flange, and related parts for $1,230, but the low coolant problem persists even after service. Getting the coolant system properly sealed and diagnosing the source of the leak will be necessary to resolve this ongoing issue.
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Your Escape started shaking while driving at 25 MPH with white smoke coming from the exhaust, the engine overheated, and the coolant level dropped significantly even after you refilled it. A mechanic found that cylinder #3 was misfiring due to a stuck spark plug that needed replacement, and the check engine light came on. The issue may involve removing and replacing the stuck spark plug and possibly checking the cooling system for internal leaks.
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Your car is leaking coolant into cylinder 4, which triggers a misfire error code (P0304). The coolant keeps draining from your system, and you've had multiple repair attempts without success. The Ford dealership has identified an engine block problem as the likely cause, which will require significant engine work to fix.
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Your car is leaking coolant into the engine cylinders, which is causing a sweet smell from the exhaust. This is happening at very low mileage, which suggests a manufacturing defect. This typically requires engine inspection and repair of the internal seals or gaskets that are allowing coolant to enter the combustion chambers.
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Your 2014 Ford Escape is losing coolant from the thermostat housing, causing repeated warning messages including "Engine Coolant Low - Service" and "High Temp-Stop Safely." Even after multiple repair attempts by mechanics (including replacing the coolant outlet, hoses, and connector assembly), the coolant leak keeps coming back. The engine may overheat while driving if the coolant continues to leak. The thermostat housing will likely need to be replaced or repaired to stop the leak.
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You've noticed a strong fuel smell coming through your car's vents when you turn on the heater, even though no warning lights appear on your dashboard. A Ford dealer diagnosed this as a failing head gasket that needs replacement. This smell has happened multiple times, and Ford hasn't offered to help cover the repair cost.
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Your engine's coolant is leaking into the combustion chamber, likely due to a faulty head gasket or a crack in the cylinder head. This can cause overheating, white smoke from the exhaust, and potential engine damage if not repaired. The fix will require removing the cylinder head and replacing the gasket or head itself.
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The coolant reservoir needs to be refilled on a regular basis even though there is no discernible leak. When it does get low but is not empty, the warning ️ light comes on and if this is not attended to in a matter of days it can lead to the red warning ️ light coming on and the car losing power. The warning states a coolant issue and to pull over as soon as possible. Once the reservoir is refilled to max level the engine can be restarted and the car is again drivable. This has happened multiple times while on highways or interstates and can come on quickly. This has happened for years even after repairs have been made to supposedly address the problem I have had to make previous repairs to the engine where I was told that the spark plugs were stuck in place due to a leak from a line that by design is placed next to the engine block and it leaks the coolant into the plug sockets and it causes the plugs to become stuck in place. The last repair involved having to use a specialized tool to remove the plugs because they were not able to be removed normally.
Engine coolant system failed, overheated car instantly. Had to get hoses, sensors, thermostat replaced. Possible fire, smoke was present, car had to be turned off immediately. Not the safest. Little to no warning from fine to dead.
Using up coolant/possible coolant intrusion issue, I have owned my 2014 Ford Escape for almost 2 years, and have to top up coolant every 2 to 3 months of daily driving, as low as 10 km a day. The engine itself has not had issues YET, but is using coolant when A. It should not. and B. At an alarming rate. There are also no leaks on my driveway, and dealerships cannot find the issue.
It had a recall for leak coolant, they installed a new expansion tank and new hoses, however for some reason it is still leaking, the inside of the car smells like burnt, when I’m stopped, Ford said the leak might be repaired when they changed the hoses it wasn’t the case it’s still leaking, they were supposed to install a sensor to let me know when the coolant level is low, however last time the compartment was almost empty and the car didn’t show any warning, looks like it’s not working as it should be, it could catch fire it could be even worst.
Coolant Intrusion on Cylinder 3, potential to overheat engine posing fire safety risks. Problem has been confirmed at Ford Dealership. Vehicle has been inspected by manufacturer. Check engine light came on Dec. 31st 2025, car was not driven until Jan. 2nd 2026, when it was given to dealership mechanic for inspection/diagnosis. Ford is aware of the dangers of coolant intrusion and the flawed engine design.
I have had problems with coolant leaks, coolant sensor, valve gaskets and coolant intrusion in my engine. The coolant reservoir was replaced at 36,580 miles on 07/13/17. The coolant sensor recall was completed at 37,315 miles on 07/31/17. The coolant overflow line was was replaced at 66,910 miles on 01/14/22. The coolant light came on and coolant was added at 69,882 miles on 02/16/23. There was a coolant leak and the valve cover gaskets replaced at 76,910 MILES ON 01/23/25. The engine started surging and the coolant light came one. The ignition coil was replaced and the sensor light was adjusted at 78,709 miles on 09/05/25. The sensor light came back on the next day. I went into the dealership 3 different times to tell them there had to be a leak. Since they assured me that it was just the sensor and I had no leak, they did not give me another appointment to check it out. On 12/04/25 a message came on that said it was overheating and to park the car immediately. It then went into limp mode. I was given an appointment on 12/10/25 and I had the car towed in. At 80,158 miles the dealership informed me that there was coolant intrusion in the engine and the cylinders and the car would need a new engine.
Coolant light indicates coolant should be added often. Coolant has been added to frequently. Last time coolant light came on another Error Code: P1299 and the engine stopped running properly. Vehicle was inspected by a repair shop who stated the coolant was leaking into the motor. If this keeps occurring engine may overheat, fail and possibly catch fire. Ford said there is no recall on this issue. Bring it in for diagnostics and stated it would take three months to just look at the issue. This is no exaggeration. We have read an astonishing amount of other people have and are having similar issues with the Ford Escape
My 1.6l ecoboost was leaking coolant and smoking on the side of the reservoir and burning coolant smells went thought the heater and ac vents when on especially at a stop light and it even leaks oil a little bit but I have got the “coolant leak” fixed but I have an internal leak somewhere clearly and all the symptoms add up to sound like the ford recalls 17S09 and also similar to 12S39 but that’s for 2013 escapes but there’s clearly an unsafe issue hear that cause cause fire underneath my hood I called ford and they said to try to make a claim because there should be no reason I’m not covered under warranty when it’s the same cars same engines and same issues
Intrusive coolant leak
My 2014 Ford escape started leaking coolant into the engine, producing a terrible odor throughout the cab and causing overheating. The mechanic pressure tested the coolant system and identified coolant leaking into the cylinders. This is a common occurrence in this make and model.
The Ford EcoBoost engine in my Ford Escape 2014 has consistent coolant leaking issues as reported by several other vehicle owners. I spent the last 4 years of owning it constantly returning to the dealership over this issue when my car was under warranty because the coolant tank kept leaking. They never fixed the leaking issue and when my warranty expired, they refused to help fix it any longer. I cannot afford a new car or the work I need to keep getting on it yet need it to get to work, and the constant need for my refilling of the coolant in the tank that progressively gets worse and can cause engine failure warrants a recall on behalf of the company and compensation.
The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, a warning light for the low coolant level was illuminated. The contact checked the coolant reservoir and became aware that the coolant level was low. The coolant level was topped off. The contact stated that a warning light was illuminated while driving, and the contact pulled over and turned off the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that a bypass hose needed to be installed on the coolant reservoir. The vehicle was repaired; however, the loss of coolant continued, and there was no leak found. The vehicle was taken back to the same dealer, who was unable to diagnose the vehicle but determined that an air bubble had formed in the system and the failure had worked itself out. The overheating and coolant loss reoccurred, and the contact took the vehicle back to the same dealer where it was diagnosed and determined that there was coolant intrusion in cylinders #2 and #4, causing damage to the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to a defect of the engine with the intrusion of coolant. The contact relayed the information to the dealer and was advised that the vehicle was no longer covered under warranty. The failure mileage was approximately 140,000.
My coolant system has leaked for the last 5 or 6 years. It has been worked on by Ford and by independent mechanics. The last time, Ford said it was fixed and I shouldn’t have any problems. It still leaks and it is unknown where it is going.
Head gasket blew and coolant leaked into engine. This applies to the Ford Escape 2013 - 2019. Ford's 1.5L, 1.6L, or 2.0L Ecoboost engines manufactured, marketed, and distributed by Ford Motor Company. They know about the problem but refuse to fix the problem. There is currently a class action lawsuit. But we all know that does noting.
Issues with coolant leakage in multiple places. One is with the HVAC heater core valve and hose and the other is with the turbocharger cooling input put up and oil lines. Has been leaking for a while diagnosed on 10/03/2025 Similar to other issues reported by ford escape 1.6L drivers on complaints and documented issues.
I have experienced multiple coolant leaks. The first one was repaired with a new engine coolant bypass housing, and I am now experiencing the issue again. The heater core hoses are degraded and swollen causing the leak. The coolant bypass (which was replaced a year ago) is made of plastic and cracked. The valve cover is leaking and is a fire hazard. This has impacted my means of transportation. The error messages of “overheating” occur abruptly and at times when I have not been able to safely pull over or stop. The problem has been confirmed by an independent service center. No, not inspected by manufacturer, police, or insurance representatives. The first time this occurred I only received 2 error messages. And this time I only received one.
The contact owns a 2014 Ford Escape. The contact stated that the vehicle was taken for an oil change, and the fluids were checked by the independent mechanic. When the vehicle was started several days later, the “Low Coolant" message was displayed. The vehicle was taken to the same independent mechanic, and the contact was informed that the coolant level was not low at the time. The contact continued to drive the vehicle, and while driving at an undisclosed speed, the vehicle started bucking with a warning chime, and several unknown warning lights were illuminated. The coolant level was low, with the engine overheating. The vehicle was pulled over to the side of the road and inspected, and the coolant level was low. The contact added coolant to the reservoir and continued driving, and the check engine warning light illuminated. The vehicle was taken to an Auto Parts Store, where a handheld diagnostic machine failed to retrieve a fault code but suggested that the thermostat needed to be replaced. The vehicle was taken to a dealer, where it was diagnosed that there was a coolant leak and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact believed that the failure was linked to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The failure was approximately 75,000.
Vehicle hesitates when shifting mainly from secon to third gear and hesitates to accelerate. The rpms go up but not going any faster and then jerks. If I was to try and pull out onto a highway there is no way the car will accelerate fast enough. Took it to the dealer to see if they could check a previous recall item to see if it was maybe defective and they would not look at it unless I paid 220 dollars for a diagnostics even though the recall was for the transmission shifting cable bushing. This has been happening since I bought the car about a year ago which wa previously owned by an elderly person that got it from the dealer with 35000 miles on it and it now only has 50000 miles on it and the dealer could not tell me what else was fixed on the car. I have read about the same issues with tje same transmission that I have amd the dealer does nothing to help. It is the 6f35 transmission. There are no warning lights on and no codes popping up. The transmission fluid has been changed and was not dirty along with the filter. I am afraid that when I go to accelerate my car will not go fast enough and hesitate and possibly cause an accident. I have read many of the same complaints about this vehicles transmission had I known about them before I got the vehicle I would not have bought it as the dealership is not helpful at all. This happens everytime I drive the vehicle especially going from a complete stop to going.
The contact owns a 2014 Ford Escape. The contact stated that while driving 55 MPH on the highway, the engine overheated and the vehicle stopped unintentionally. The contact was able to pull over safely. There were no warning lights illuminated. The vehicle was towed to the residence. The vehicle was previously taken to an undisclosed local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic who determined that there was an internal leak in the head gasket. The contact called the manufacturer and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 65,000.
I received a notification on the my dash and the car was diagnosed the codes came back Code: P018B and it states Fuel Pressure/ misfire. I've noticed the car misfiring prior to the dash light coming on and now it does it while I'm on the freeway or streets as if it's going to just stop which os very dangerous. This has to be a recall may 2014 ford vehicles are having this issue along with the coolant leak. This needs to be recalled
Coolant leak just like as listed in other 2014 Ford Escape recalls. It leaked into the engine block causing misfire of spark plugs and thus the Ford dealership tells me I am required $14,000 engine rebuild which I can't afford. It is dangerous for me to drive as the engine may misfire or overheat at any time. The Ford company says I have no recalls and yet this issue was a recalled issue on this year of Ford Escapes.
On [XXX] - vehicle was started and when turning out of the driveway I notice a puddle which was coolant. The vehicle started to overheat. I turned back and went home then called a tow truck to retrieve the vehicle which they were able to do on Monday. The vehicle was towed and investigated by Fosters Towing in Fraser, MI. They found no evidence of a leak but there was a code (which they did not write down). They cleared the code and tried to replicate the issue but, after running it for an hour and searching for leaks, nothing was found. The vehicle has not been taken to a dealership. The mechanic at Fosters is certified to deal with this vehicle. At the time of the incident I had my kids in the car - ages [XXX] and [XXX] - and their safety was more important than the trip to the grocery store. Fosters performed an oil change (filter and oil) and test drove the vehicle several times to replicate the issue but could not. This is the first time this issue has occurred. I have 128,000 miles on the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Coolant leak into engine gasket/block. Moderate acceleration or freeway driving depletes coolant then overheats. No signs of coolant underneath vehicle upon stopping. Vehicle is now lurching/jerking with any acceleration at any speed.
The 1.6L EcoBoost engine is leaking coolant into the #3 cylinder. The vehicle lost power while in motion on a busy road. The check engine light came on with a warning that the engine was overheating, and traffic behind me had to slow down, causing a potential rear-end accident. The engine was scanned, and the fault code P1299 was discovered.
The contact owns a 2014 Ford Escape. The contact stated that while his daughter was parking the vehicle, the driver noticed smoke coming from the engine compartment and a coolant odor. There was no warning light illuminated. The vehicle was towed to the residence. The contact added coolant to the vehicle and drove the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 17V209000(Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a vehicle safety complaint with the NHTSA Hotline. The failure mileage was approximately 178,998.
I was driving up a hill on the highway with my father in the car with me when my car began to rattle slightly. I looked down and saw that my engine heat dial was somewhat higher than its standard setting, which was weird because I had just put engine coolant in a day or two prior. A second later, my dash said, "Severe engine failure. Pull over." At the same time, the smell of smoke wafted into the car, and soon after, smoke began billowing into the vehicle as well. We pulled to the side of the highway and got out to check what was happening with the engine. At this point, tons of smoke was coming out of the hood. I tried to lift the hood to inspect the engine, but I couldn't because the metal was too hot. I peered through the slit of the hood and saw flames. At this point, we began grabbing all of our belongings from the car and moving out of the way. A few minutes later, the fire became much larger and ended up jumping onto the side of the hill next to the highway. It then continued up the hill and spread to 8 acres before the fire department was able to halt it. I am not sure exactly what part of the engine failed, but I suspect it was the coolant. I had always had issues with the coolant leaking or running out fast, but figured nothing of it, as there was no recall and whenever the car was serviced nothing was said. I don't know where the car is but I do know the front half was completely destroyed by the fire. My dad's and my safety were at risk due to the car we were driving bursting into flames while we were inside. Additionally, one of the doors were broken and we lucked out not sitting in the seat with the broken door. I dont know if the problem has been confirmed. I dont think it has been inspected yet. There was an engine coolant warning minutes before the fire started. But it was just one time and I had put in engine coolant days before. It was not enough warning.
The contact owns a 2014 Ford Escape. The contact stated that while driving at 50 MPH, the messages "Temperature High" and "Pull Over Safely" were displayed. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle was able to pull to the side of the road. The vehicle was taken to an independent mechanic who diagnosed that the coolant was leaking. The vehicle was repaired. The contact stated that, on a separate occasion, the coolant reservoir was constantly low. The vehicle was taken to a different independent mechanic who diagnosed coolant intrusion into cylinders 2 or 3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Left my home and drown about 1 mile and car Oil light came on then battery light came on then car started rolling I had no control of the speed and car stopped in middle of street got it towed to mechanic . Mechanic advises known issue with fords and should be under a recall. coolant leaking from turbo lines
The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, there was white smoke coming from the exhaust pipes. The vehicle was taken to the local dealer who diagnosed that there was coolant inside the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING) and was referred to the NHTSA Hotline to report the failure. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 117,000.
Vehicle overheated caused the cylinder head that crack. I am concerned it may catch fire as others before the recall. When I key in the VIN it shows no recall. However the NHTSA recall no 17V-209 or 17S09 shows all Escapes produced 2/12/13-9/2/14 have this issue and should have gotten a part to prevent this. With a production date of 5/14, shouldn't this vehicle be included?
Engine overheated, lost power, and smoke came from the exhaust. Mechanics opinion is the engine block is cracked and what had caused the heating is a blown head gasket.
The contact owns a 2014 Ford Escape. The contact stated that the coolant level was low; however, there was no warning light illuminated. The contact added coolant to the coolant reservoir; however, after driving for approximately 20 minutes and then parking the vehicle overnight; however, while attempting to start the vehicle the following morning, the vehicle failed to start. The vehicle was towed to the dealer who diagnosed the vehicle and determined that there was engine failure due to coolant intrusion into cylinder #4. The contact was informed that the cylinder head gasket had melted, causing the engine to seize. The dealer informed the contact of the failure and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer confirmed that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 83,900.
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. There was an abnormal knocking sound coming from the engine. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the engine rod had failed. The vehicle was not repaired. The contact stated that the failure persisted. The vehicle was taken back to the dealer and was diagnosed with coolant intrusion into the cylinders, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The failure recurred, and the contact parked the vehicle. The vehicle was no longer driven due to the safety concerns. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Engine light came on and over heates
The car has been in the shop on and off for two years because of coolant leaking but the coolant pressure test show no leaks. As of March 2025 the car was checked again and showed no pressure leaks. Over the course of time, The radiator was replaced and several other things have been attempted. We are at the point where we don’t want to put more money into the vehicle because we are afraid it is the classic coolant intrusion situation with this car. I have read many reports of this problem. I am only reporting on the most recent incident below. I do not have an invoice for the March, 2025 visit for coolant pressure test.
The contact owns a 2014 Ford Escape. The contact stated that the coolant temperature warning light was illuminated, and upon checking the coolant tank, the coolant level was low. The coolant reservoir was refilled; however, several days later the coolant level was low again. The contact stated that while driving 40 MPH, the engine started overheating, causing the engine to seize. The contact was forced to pull over onto the side of the road, and the vehicle was towed to a local independent mechanic and was inspected. The contact was notified of coolant intrusion into the engine and that the engine needed to be replaced. A local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
The contact owns a 2014 Ford Escape. The contact stated that the engine was overheating and there was oil leaking from the top of the engine. There were no warning lights illuminated. The local dealer was contacted and scheduled an appointment, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated and the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.
The contact owns a 2014 Ford Escape. The contact stated that the check engine warning light was illuminated. The message that coolant was needed was displayed. The contact added coolant to the reservoir. While driving 25 MPH, the vehicle was driving rough. The contact was concerned about the vehicle catching on fire. The vehicle was taken to the local dealer for NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was taken back to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who determined that a pressure test was needed to check for leaks. The mechanic informed the contact about potential codes and referred the contact to Ford and the NHTSA Hotline for assistance. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 38,268.
A few months ago, Engine coolant light came on and had more coolant added. Then the week after my card stopped in the middle of the road because the engine was over heating, I had to get it towed. Took it to mechanic and there was a hole and coolant leaking. My engine coolant light just came on again, requiring further inspection.
The contact owns a 2014 Ford Escape. The contact stated that upon attempting to accelerate on a neighborhood street at 10 MPH, the vehicle started losing automotive power, and the vehicle proceeded to slow down, and then shut off. The engine coolant light was illuminated, with the low coolant message displayed on the instrument panel. The vehicle was towed to a dealer where the vehicle was diagnosed, and the contact was advised that due to coolant intrusion, the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 168,000.
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that upon starting the vehicle, there was an abnormal amount of white smoke coming from the exhaust, requiring the contact to top off the coolant reservoir occasionally. The check engine warning light was occasionally illuminated, with the “Coolant Level Low” message displayed. The approximate failure mileage was 60,000. Parts distribution disconnect.
The contact owns a 2014 Ford Escape. The contact stated that while pulling out of the driveway and attempting to make a turn onto the street, the vehicle stalled. The vehicle was towed to the used car dealer where it was purchased. The dealer added coolant to the coolant reservoir and informed the contact that the vehicle was experiencing excessive coolant consumption due to a possible coolant leak. The contact was advised to monitor the coolant level. The vehicle was not diagnosed or repaired. Additionally, the contact stated while driving at various speeds, there was an excessive amount of fumes entering the cabin of the vehicle through the A/C vents, causing the contact health concerns. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000.
The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle, the engine overheated and the message "Coolant Low" was displayed. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that there was coolant inside the cylinders. The contact stated that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 104,000.
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the "Shut Down Engine, Engine Overheating" message was displayed on the instrument panel. The contact pulled over to the side of the road and waited several hours for the vehicle to cool down and the vehicle eventually returned to normal operation. The vehicle was taken to an independent mechanic where it was diagnosed that there was an internal coolant leak into the engine; however, the independent mechanic could not locate the leak. The vehicle was not repaired. The vehicle was taken to another independent mechanic where it was diagnosed and determined that the engine needed to be replaced and that there was a coolant leak into the engine; however, the location of the leak was not found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 44,768.
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the contact became aware of white smoke coming from the engine compartment. The vehicle was driven to the residence. The vehicle was later taken to an independent mechanic where it was diagnosed with a coolant leak from the radiator hose. The contact was informed that the radiator hose needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the coolant reservoir was being refilled every other day for several years. The manufacturer was made aware of the failure but provided no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 141,000.
Coollant leak
The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 40 MPH, the vehicle was shaking and vibrating abnormally. The contact stated that the check engine warning light was illuminated with the message "Pull Over Engine Overheating" displayed. The contact had taken the vehicle to a local dealer who was not able to duplicate the failure. The vehicle was not repaired. The contact stated that the failure had reoccurred and had taken the vehicle to an independent mechanic who diagnosed the vehicle and informed the contact that the engine needed to be replaced due to coolant intrusion into the engine block. The vehicle was not repaired. The contact stated that prior to the engine failure the transmission failed. The contact was informed that the transmission needed to be replaced. The manufacturer was informed of the failure. The failure mileage was approximately 220,000.
The contact owns a 2014 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal amount of smoke coming out of the exhaust pipes. The contact stated that the check engine warning light remained illuminated. The vehicle was taken to a local independent mechanic to be diagnosed and the contact was informed that there was coolant leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The contact related to NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING); to the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 121,656.
while driving on a busy road, the vehicle went into LIMP mode and would not move forward, the coolant was below the sensor and the vehicle said it would over heat, the block leaks coolant into the engine cylinder and there is no fix for this but to replace entire engine as per dealer. I was almost hit from the rear from traffic. the car had to be pushed into our driveway via a police car bump guard. the dealer could not find where the coolant was going too.
The contact owns a 2014 Ford Escape. The contact stated while his daughter was driving approximately 50-55 MPH, the message "Engine Failure" was displayed intermittently. The driver continued driving to a safe location. The contact stated upon noticing smoke coming from underneath the hood, the driver pulled to the side of the road and opened the hood. The contact stated that the driver saw flames on the ignition coils, behind the engine compartment, and on the firewall. The contact's daughter picked up snow and was able to extinguish the fire with snow. The fire department was contacted and arrived at the scene, but no further action was required. The contact's daughter did not sustain any injuries. No police report was filed. The vehicle was towed to Pep Boys, who referred the contact to the dealer and to an independent mechanic. The vehicle was towed to the residence. An independent mechanic was contacted and informed the contact that the failure could be related to NHTSA Campaign Number: 17V209000( Engine and Engine Coolant). The contact became aware that the VIN was included in the recall. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 160,000.
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle hesitated to accelerate while depressing the accelerator pedal. The check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the cylinder head was cracked, the spark plugs were seized, and there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the coolant temperature warning light illuminated. Additionally, an abnormal coolant odor was detected coming from the exhaust pipe. The contact added coolant to the reservoir, but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 91,000.
Engine has antifreeze leak. (white smoke and bad smell noticed in [XXX] On August 9th, Ford Motor stated that I need a new engine due to antifreeze leak. $9,999.00 is what they quoted me for a new engine. The car has sat for months since August. I do not have $9,999.00 for a new engine. Per other recall information on the same type of vehicle and engine. The engine could catch on fire. Yes, diagnosed and confirmed by Ford Motor Auto Ranch, Ontario Oregon on 8/9/2024. No, the vehicle has not been inspected by police or insurance. No, there has not been any warning lamps or messages. Any and all help is very welcome. I do not have the money for a new engine and have to rend a car for my medical appointments. I now get a ride to my job daily. Please help me, thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2014 Ford Escape. The contact stated that the vehicle had been experiencing excessive coolant consumption, and the cooling fan was engaging increasingly, prompting the contact to add more coolant to the vehicle. The contact also noticed a strong coolant odor inside the cabin intermittently while driving. Additionally, the contact stated while driving at various speeds, the vehicle jerked intermittently. The vehicle was taken to the dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2014 Ford Escape. The contact stated while her daughter was driving at an undisclosed speed, the LIMP Mode warning light illuminated and indicated to stop the vehicle. In addition, the low coolant level warning light illuminated. The contact's daughter drove the vehicle to the shoulder of the road. The contact stated that the vehicle was consuming an excessive amount of coolant; however, there was no visual indication of a coolant leak. The vehicle was towed to the dealer where it was diagnosed with a failed heater hose. The contact was informed that the heater hose needed to be replaced. The vehicle was repaired. In addition, the contact stated that the engine was replaced in August 2023 due to coolant intrusion into the engine. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 120,000.
The engine failed on due to coolant intrusion causing misfires on cylinder 3.
The contact owns a 2014 Ford Escape. The contact stated that the heater occasionally failed to function as needed. The contact added coolant to the reservoir and the heater started to operate as needed. The contact stated that the following day the failure recurred. The contact repeated the process of adding coolant 6 more times. There was no warning light illuminated. The contact stated that after repeating the process the 6th time while driving 35 MPH, the engine started overheating. The vehicle was towed to an independent mechanic and the mechanic performed a pressure test but had not found an oil or coolant leak. The independent mechanic performed other tests but was unable to determine the cause of the failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,323.
The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, there was coolant leaking from the bottom of the vehicle. The check engine warning light was illuminated, and the "Low Coolant" message was displayed on the instrument panel. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 136,500.
The contact owns a 2014 Ford Escape. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a dealer where it was scanned for codes and the failure was related to the coolant in the engine. The vehicle was not repaired The manufacturer was notified of the failure, opened a case, and referred to the NHTSA Hotline. The VIN was not included in NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING) as the contact was relating the failure to the recall. The failure mileage was 31,000.
The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the check engine warning light illuminated. The failure persisted with the message that the engine was overheating before the vehicle went into LIMP Mode. The vehicle was towed to an independent mechanic on two separate occasions where the spark plugs and other engine repairs were performed; however, the failure persisted. The vehicle was taken back to the independent mechanic where the vehicle was diagnosed with engine failure, and the contact was provided an estimate for the repair. The dealer and the manufacturer were notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 98,000.
Rapidly losing coolant without being able to find any leaks with the assumption it’s going into my engine. This also explains why my engine has been acting a bit funny.
Coolant In Cylinders, White Exhaust Smoke
The contact owns a 2014 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact used a code reader and retrieved a DTC code for an engine misfire in cylinder #3. The contact cleared the code; however, the check engine warning light returned. The contact stated that upon the start of the vehicle, there was heavy white smoke coming from the exhaust pipes and the engine. Due to the failure, the contact immediately shut off the vehicle and had the vehicle towed to a dealer. The contact was informed that there was a coolant intrusion in cylinder #3, resulting in engine failure. The engine was replaced. The contact stated that shortly after the engine repair, the vehicle failed to accelerate as needed while depressing the accelerator pedal. There was no warning light illuminated. The contact reversed the vehicle into a parking spot and then had the vehicle towed back to the dealer. While at the dealer, a mechanic discovered metal shavings inside the transmission fluid, causing transmission failure. The manufacturer was not notified of the failure. The vehicle remained at the dealer unrepaired. The failure mileage was 113,081.
The contact owns a 2014 Ford Escape. The contact stated that coolant was leaking from the coolant reservoir. The contact stated that the vehicle was taken to several independent mechanics however, the vehicle was not able to be repaired. The vehicle was then taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the coolant hoses and the coolant reservoir were aftermarket parts and should be replaced with OEM parts. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 148,000.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, there was no warm air coming from the defroster or air vents while the heater was activated. The contact was adding coolant to the coolant reservoir two to three times a month for the system to operate as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 75,000.
The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked and running, there was a cloud of gray smoke coming from the vehicle and the engine was overheating. The vehicle was taken to two independent mechanics and was diagnosed a cracked cylinder. The vehicle was not repaired; however, the thermostat and water pump were replaced. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 150,000.
The smokes very excessively at startup. If the vehicle sits it will do it again,
Constant Coolant Leaks affecting the engine The vehicle is available for inspection Vehicle breaks down very easily now so safety is a concern This problem has been repaired several times. Yes the vehicle has been inspected Yes there were warnings. The vehicle now has a constant engine light that will not go away
The contact owns a 2014 Ford Escape. The contact stated that while depressing the accelerator pedal excessively, the vehicle would respond as needed. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that coolant was leaking into a cylinder and the cylinder was cracked. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The contact became aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The dealer was contacted and confirmed that the VIN was not included in the recall. The contact called a second dealer, Brandon Ford (9090 E Adamo Dr, Tampa, FL 33619, (813)246-3673); and it was confirmed that the VIN was not included in the recall. The manufacturer was made aware of the failure and file a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
The contact owns a 2014 Ford Escape. The contact stated that the vehicle was consuming an excessive amount of coolant. While driving approximately 42 MPH, the engine started sputtering, the check engine warning light illuminated, and the message to “Service the Engine” was displayed. The vehicle was taken to the dealer to be diagnosed and it was determined that the #2 coil and spark plug needed to be replaced. The coils and spark plugs were replaced; however, the failure persisted. While driving at approximately 40-45 MPH, there was smoke coming from under the hood of the vehicle. The contact had pulled over to the side of the road and waited for the engine to cool down. A certified mechanic arrived at the vehicle location to diagnose the vehicle. The contact was informed that there was a coolant intrusion into the engine, causing contamination to the spark plugs and ignition coils. The mechanic informed the contact that the fuel gasket had failed due to the leaking and caused a fire. The mechanic cleaned the area and covered it with electrical tape to prevent another fire. The mechanic referred the contact to the dealer for assistance. The dealer confirmed that the VIN was not under recall and referred the contact to the manufacturer. The manufacturer was made aware of the failure and confirmed the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 114,000.
Slow coolant leak that can’t be located
My engine is leaking coolant and requiring me to have to constantly add it! Now coolant is leaking while I am driving it causing my car to overheat.
There is a engine coolant leak into the cylinder 2 due to a faulty casing from the manufacturer (Ford). It is a known issue across several models (Escape, Edge) and model years. A mechanic has confirmed the engine block needs to be replaced as the issue will continue to get worse and eventually the engine will die due to the faulty casing which allows coolant to seep into the cylinder. Ford is at fault for this and countless claims have been filed online and there should be a recall to cover the repairs.
The contact's wife owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the vehicle hesitated to respond upon depressing the accelerator pedal. Additionally, the contact stated that the vehicle had failed to start after several attempts. The message "Low Coolant" was displayed. The vehicle was towed to an independent mechanic, where it was diagnosed that coolant had leaked into an unknown engine cylinder, which damaged the engine's long block. The vehicle was not repaired. No further information was provided. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.
The Ecoboost engine in this year/model has a known defect with coolant intrusion into the #3 cylinder. At 83,000 miles the car reported cylinder 3 misfires and the mechanic said coolant was leaking from the head gasket....a known issue with these engines. He warned of catastrophic failure and the potential of an engine fire. He said Ford knows of this issue and recalled several models. My car has the engine issue that Ford knows about and needs to correct before an accident happens. In addition, the coolant does not seem to circulate correctly and when it does, it burns in the cylinder. The has overheated 3 times in the past month.
The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked on the driveway during nighttime, the contact's wife noticed a light underneath the front end of the vehicle. The contact discovered that the vehicle had caught on fire. The contact extinguished the fire using a water hose avoiding opening the hood to not expose the fire to oxygen. The contact's wife then also assisted in extinguishing the fire by using a fire extinguisher as the husband opened the hood and then used the water hose as well. The contact stated that the vehicle had been driven and then parked before the fire was experienced. The origin of the fire was unknown however the contact discovered that the valve cover was charred and melted. No fire report or police report was filed. No injuries were sustained. The vehicle was towed to the dealer; however, the vehicle had not been diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed of an unknown recall however, the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 151,000.
Coolant leak occurred out of no where. Roughly 90,000 miles on my car, it's been well taken care of. With no warning, the engine overheated in a drive through. Checked the coolant, it was low and bubbling. Check engine light went on. Difficult to find where the leak is coming from, not sure if it is the water pump, hoses, coolant reservoir or radiator. I refilled the coolant and lost it all in a matter of 2 days. Looked it up and this is very common in Ford Escapes, they need to offer assistance on the matter.
The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 35 MPH, the "High Engine Temperature - Stop Safely" warning light was illuminated. The contact pulled over and waited for the engine to cool down to continue driving. The contact stated that the failure was intermittent but was a recurring failure. The contact checked the coolant level in the coolant reservoir and the coolant level was at the "minimum" mark; however, when the cap was opened on the reservoir, the coolant almost overflowed and then the level lowered. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the vehicle was experiencing coolant system failures. The engine sensor and thermostat were replaced. The vehicle was repaired. The contact stated that the engine overheating failure had reoccurred. The contact stated that prior to the recent failures the engine had been replaced in 2018. The manufacturer was informed of the failure. The failure mileage was 164,100.
The contact owns a 2014 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle started to lose motive power and failed to respond while depressing the accelerator pedal. Additionally, the contact noticed that there was smoke coming from under the hood of the vehicle. The contact pulled to the side of the road and discovered that there was fluid leaking from underneath the vehicle onto the ground. No further information was provided. The manufacturer and the local dealer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 163,000.
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 40 MPH, the "Low Coolant" message was displayed on the instrument panel. No warning light was illuminated. The failure had occurred on several occasions and the contact consistently added coolant before driving the vehicle. The vehicle was taken to a dealer where it was diagnosed that there was a coolant leak; however, the location of the leak was unknown. The dealer stated that the heater hose assembly needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 159,450.
The contact owns a 2014 Ford Escape. The contact stated that the low coolant level warning light was illuminated. The contact stated that coolant was added approximately every 7 days. The vehicle was taken to the dealer where it was diagnosed and repaired; however, the contact was unaware of the diagnostic result or what repair was performed. The contact stated that the failure recurred 9-months after the repair. The vehicle had been taken to the dealer who was unable to determine the cause or location of a coolant leak. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 141,721.
The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the coolant warning light illuminated. The vehicle was towed to the local dealer where the vehicle was diagnosed. The contact was informed that the cylinder head was cracked, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 163,000.
The contact owns a 2014 Ford Escape. The contact stated that on two occasions while driving at approximately 35 MPH, several unknown warning lights illuminated. Additionally, the message " Coolant Low - Stop Vehicle" was displayed. The contact added coolant to the coolant reservoir and the vehicle was driven to the residence. The vehicle was parked, and the contact observed condensation underneath the front of the vehicle. The vehicle was then diagnosed using a handheld diagnostic machine and the contact was notified to check the coolant. The contact had a mechanic friend to remove the coolant reservoir and became aware there were holes on the bottom of the coolant reservoir. The coolant reservoir was replaced. Additionally, the contact stated that coolant had leaked onto the spark plugs, causing an engine misfire. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 100,000.
The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that there was coolant intrusion into the engine and the engine needed to be replaced. The contact researched and became aware of TSB: 22-2229. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 134,615.
Coolant fluid is leaking into engine cylinder #3. Yes, the vehicle would be available for inspection upon request. The coolant leak can cause the car can overheat, leading to a loss of power, poor performance, and potential engine damage An engine coolant system pressurized diagnostic test was performed by Stuckey Ford in Bellefonte, PA. I will have the report from this test when I pick up the car from the shop. Previous owner stated that one of the spark plugs needed to be changed, but did not disclose engine coolant leak. After purchasing, an indicator light came on stating that the coolant level was low. We have been adding coolant as needed.
Hello, I'm writing to see if the Ecoboost lawsuits also include 2014 Ford Escapes? Mine cut off on me while on the highway Saturday (XXX). The Engine failed while driving, no light or warning. This is even after me dishing out a little over $8k in 2021 when I purchased it used from Bommarito Ford in St. Louis. I had transmission/engine issues from the start. When the car stopped on me a few folks that work on cars pulled over to see if they could assist. They all said the same thing... that the engine was done... oil was everywhere. They kept asking if it overheated but my gage always stayed between C and H. No lights or warnings ever. It was horrifying to be going about 60 mph to hear something break and lose power without warning. I'm grateful no accident was caused while I merged over to the exit ramp shoulder. I had the car towed back to my apartment while I try to figure out how to get the engine repaired. I'm currently re-starting after a very messy divorce so I do not have extra funds laying around to have a new engine installed. Currently in Chapter 13 due to issues with the divorce. Now I'm catching the bus and I'm still dealing with his stalking/harassment. I've been told my additional warranty ended in June of 2023. I contacted Ford and they told me I would need to have their dealer look at the car which will be towing plus the $250 fee. But that my car type is not included in the class action. The dealer said the same, but I do have an ecoboost engine and have been having issues with the engine/transmission since I purchased it in 2021. Do you know how I could add my name to the Class Action? Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2014 Ford Escape had run into coolant fluid issues such as leaking fluid and a cylinder misfire. Took it to a Ford dealership where they stated the only option for a fix was a replacement of the long block assembly. My car has just about 72,000 miles on it and it already needs an engine replacement due to coolant intrusion and the Ford dealership cited codes P0303, P0316, and P1299. These are codes that are referenced to Ford's recall of engines on Ford Escapes in the years 2017-2019, and it states it applies to Ford Escapes built from late 2015 to 2019. The 2014 Ford Escape experienced an unfixable engine failure that requires the customer to pay for replacement when Ford should be the one paying for damages. It is clear that their coolant intrusion failure affected more years of production that NHTSA has previously found. There is no reason a care with regular service should have its engine fail at 72,000 miles, and the driver shouldn't be shouldering the cost when this specific issue and PCM codes is commonplace among Ford Escape engines outside of the recalled production years of 2015-2019, or even limiting the recall to 2017-2019. Whoever decided to limit which production years applied to the engine coolant recall made a mistake and it needs to be revisited because Ford customers are being forced to pay for Ford's poor design failures.
The contact owns a 2014 Ford Escape. The contact stated that while driving approximately 25 MPH, the message "Engine Overheated" was displayed and the vehicle started losing motive power and stalled. The vehicle was towed to the local mechanic who diagnosed and determined that the cylinder head was cracked and needed to be replaced. The vehicle was repaired but approximately three months later the failure reoccurred, and the vehicle was towed to the local dealer. The vehicle was not yet repaired. No further information was available. The failure mileage was approximately 120,000.
The contact owns a 2014 Ford Escape. The contact stated while driving 25 MPH, the engine overheated and the vehicle stalled, nearly causing a crash. The messages "Engine Coolant Low" and “Overheating - Safety Stop" were displayed. The vehicle was towed to an independent mechanic, where it was diagnosed that the cylinder head was fractured, causing oil intrusion in the engine. The contact stated that the mechanic took the engine apart and replaced the cylinder head. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart. The contact was able to restart the vehicle after several attempts. The contact activated the hazard lights and drove the vehicle. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.
The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle was sputtering and hesitating. The contact stated that the failure also occurred during start-up. The message low coolant level was displayed, and the check engine warning light was illuminated. The vehicle had been taken to a certified mechanic where it was diagnosed that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was returned to the mechanic where it was diagnosed and determined that the head gasket had failed, and there was a fracture in the engine and there was a coolant and exhaust odor. The contact was informed that the short block needed to be replaced. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The failure mileage was 130,000.
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the engine misfired, with the check engine warning light illuminated. Additionally, the contact stated that the engine overheated. The contact stated that the vehicle was parked and allowed for the engine to cool down. The vehicle was later started and taken to the dealer. The vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 71,669.
104,340 miles and diagnosed with coolant consumption and coolant intrusion into cylinder #2 causing engine misfire. known defect of the 1.6L EcoBoost engine. Needs engine replacement.
While driving at highway speeds, the engine began to miss resulting in a sudden loss of power that forced me to pull over. I had the vehicle towed to a garage where they found the code for a misfire in cylinder 4. When they looked in cylinder 4, they found coolant intrusion and a crack in the cylinder. I discovered this is a common experience with this engine in Escapes and other vehicles. The vehicle only had around 89,000 miles at the time of the incident.
Engine failure due to coolant intrusion
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine started overheating. The contact pulled over to the shoulder of the roadway and turned off the vehicle. After a visual inspection, the contact became aware that the coolant reservoir was empty even though the contact had refilled the reservoir the day before. The engine overheating warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the message "Low Coolant" was displayed. The contact stated that there was coolant leaking from the vehicle. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was unknown. The VIN was not available.
The contact owns a 2014 Ford Escape. The contact stated that the vehicle was taken for an oil change, and the vehicle was diagnosed with coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 81,600.
The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the engine had overheated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that engine coolant had leaked into the cylinders, causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 100,000.
We had our vehicle engine light come on, vehicle would shake and misfire, we had the spark plugs replaced. No sooner the vehicle light came on again, vehicle still shake and misfire and had it looked at with Ford service Ford service replaced the power packs. No sooner once again, the engine light came on, this time the vehicle over heated. The vehicle would shake and misfire. Took it in again to Ford service, they concluded that it was the throttle body they replaced and fixed. No sooner once again, the vehicle still shooked, but this time the vehicle started to lose power and would not go while driving on the highway, it over heated, misfired. Returned once again to Ford service whom finally revealed the truth and said these vehicles are notorious for a new engine. We were told that the design of the engine revealed that coolant was leaking into the block/heads. It was unsure if the blocked cracked and that we needed a new engine. If we just replace the head gaskets that later down the road we would need to replace the engine. We were left with replacing the vehicle with Ford service in replacing the engine at the mileage of 96,812
Car overheated due to intrusion of coolant into head gasket. Repair shop identified issue and warned it's a safety risk for fire when overheating. Only symptom before overheating was white smoke from exhaust on startup. Shop said maintenance looked fine, wasn't low on oil and coolant had just been checked less than 6 months earlier at a regular oil change. Mentioned that they have seen a ton of these from the 2.0L EcoBoost engines and it's a known risk in the industry.
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the "Low Engine Coolant" message was displayed. The check engine and ABS warning lights were illuminated. The contact added coolant to the coolant reservoir, but the failure persisted. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 78,200.
The car had a coolant leak which caused the car to overheat. The car is now leaking oil which has lead to oil leaking into the fuel.
The contact owns a 2014 Ford Escape. The contact stated while driving 25-26 MPH, the message "Engine Fault" was displayed, and the contact noticed an abnormal burning odor. The contact pulled over to the side of the road and turned off the vehicle. The contact stated that upon inspecting the vehicle, there was coolant leaking onto the ground. The contact drove to the residence and parked the vehicle. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included. Additionally, the contact stated that rear passenger's side taillight failed to operate as needed, and the taillight bulb had been replaced several times; however, the failure persisted. The contact also stated that the infotainment system and the rearview camera were inoperable. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 171,000.
The contact’s mother owns a 2014 Ford Escape. While the contact's mother was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,000.
The car was smoking whitish gray smoke. I had something repaired. About 3 week later the smoke returned. Took to dealership told it needed an engine. Given a price of $14,000. With that info my car has been parked. I never received info that ford had a class action about engines until a month ago. Please advise.
The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle, the check engine warning light remained illuminated, and the temperature gauge indicated that the engine was overheating. The vehicle was taken to the local dealer who replaced an oxygen sensor, but the failures persisted. The manufacturer was notified of the failure. The failure mileage was 68,000.
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 55 MPH, the temperature gauge indicated that the engine was overheating. The contact stated that the vehicle stalled and failed to restart. The contact stated there was no warning light illuminated. The contact had the vehicle towed to the residence. The contact stated that prior to the failure an oil change was being performed by a local dealer who advised the contact that coolant was leaking into the engine and that it was a well-known failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to Manufacturer Communication Number: 19-2139 - Coolant Intrusion Into The Cylinders (Engine and Engine Cooling). The failure mileage was approximately 130,000.
The prior reported issue of coolant intrusion of the Ford Ecoboost into the engine. They only recalled a select number and it seems from both own experience and reviews online that this is happening to a wide variety of years and people even though they "fixed" the issue. Had I not been diligent regarding my car this could have ended poorly and in this economy it's ridiculous to not have a reliable and SAFE vehicle
The contact owns a 2014 Ford Escape. The contact stated while driving 35 MPH, the temperature gauge indicated that the engine was overheating, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart after cooling down. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed failures with the coolant hose and coolant valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 160,000.
The contact owns a 2014 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle failed to respond as intended. After several days, while driving, the contact became aware that the engine was misfiring, and the coolant fluid was low. The contact was able to inspect the fluids, and immediately after opening the coolant reservoir, the coolant level went up. The vehicle was taken to a local dealer where it was diagnosed with air bubbles; however, the failure persisted. The local Toyota dealer was contact, and the contact was advised to take the vehicle to a Ford dealer for assistance. The vehicle was taken to the local Ford dealer where it was diagnosed with a coolant intrusion into cylinder #3. The vehicle was not repaired. The contact related the failure with NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the vehicle was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,300.
My car has a bad failure of the head gasket. Coolant leaking into cylinder 3 and 2 and using up my coolant. This has been ongoing despite me having had the recalls done to it for the coolant system. This is a pervasive, prevalent and common issue with these Ecoboost engines. I have spoken with many people who have this same issue. It happens subtly and then gets much worse. Causing overheating and undue wear on the cylinder walls. For the first year of the problem beginning, there were no check engine lights associated with it. But it recently has started throwing cylinder 3 misfire codes as a result of this problem. This has been checked by a mechanic and the dealer refuses to repair or replace the head gasket or engine due to no recall for the head gasket being made, however there is at least one or two service bulletins put out by Ford about it. This is putting me and my family at risk of being stranded on the road somewhere, ancient failure at highway speeds and unreliable equipment to keep us safe.
The problem first arose as the car started going through engine coolant very quickly. Usually the warning would come up saying the engine coolant was low. I would refill, but the car would need more within a day or two. So, I scheduled an appointment to get it checked. In the meantime, I would refill every time the warning came on. Soon after, as we were waiting for the appointment, and as my wife, infant son, and I were driving (with no warning of low coolant), the engine overheated and the car started shaking and would not respond (with a warning that said to pull over safely). Thankfully, we were on side streets in a neighborhood. But with no warning of low coolant beforehand, this is absolutely a safety issue.
Engine overheats.
Coolant leak into engine. Engine replacement needed
Check engine light in 2023 for P1299, Cylinder head overtemperature protection code. Coolant was heavily leaking, and engine overheated while in use on the interstate highway. I had a red error message telling me to immediately pull over and shut the vehicle off, which I did. I called for roadside service and had my coolant topped in a safe location. Car was towed to the dealership where a leak was found as well as a crack in the degass bottle engine mount, which sprayed coolant directly onto the engine. The degass bottle and mount were replaced, and the issue was fixed. Now, in 2024, I pulled a P2681 engine light error for an issue with the coolant bypass valve. I drove the car into the same dealership, where they're currently assessing it for issues. Mentioned that the coolant bypass solenoid is out of spec for a resistance issue and needs to be replaced, otherwise the engine will overheat due to improper temperature regulation. Both issues above have been confirmed by Ford mechanics, and neither issues have pulled recalls, though this seems to be reminiscent of a 17S09 recall with coolant sensor issues, engine cylinder head overheating, and subsequent leaks.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine overheated. In addition, the contact stated that at times the vehicle stalled. The vehicle was towed to an independent mechanic where it was diagnosed with a failed coolant valve. The contact was informed that the coolant valve needed to be replaced. The vehicle was repaired. The contact stated that while the independent mechanic was driving at an undisclosed speed and test-driving the vehicle, the independent was flagged down by a nearby Police Officer. The independent was advised to pull the vehicle off to the shoulder of the road. The independent mechanic was advised that flames were exiting the rear undercarriage and the front undercarriage of the vehicle. The independent mechanic drove the vehicle to the shoulder of the road and exited the vehicle. The Police officer extinguished the fire. The local Fire Department arrived on the scene. A Police report was filed. No injuries were sustained. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage 63,000
Has to replace the Fan Assembly Coolant sensor three years in a row beginning in 2022, 2023, and 2024. 2023 January, also has the Right Side CV Axcle replaced because a/c coolant was leaking. This leaking went in to the transmission and the transmission also had to be rebuild. Then in 2024 of May the transmission fault service light came on again after being rebuild in January 2023. Took it back to AAMCO and was provided the following codes as errors: P0087- Fuel/Rail system pressure; P0217 engine coolant over temperature; P0219 Engine over speed condition, P0732 gear 2 incorrect ratio, P0733 gear 3, 4, 4 all incorrect ratio. They stated my transmission needed to be rebuilt again and was out of warranty.
The contact owns a 2016 Ford Escape. The contact stated while driving at 50 MPH, the engine overheated, and the vehicle stalled with the high-temperature warning light illuminated. The vehicle was towed to an independent where the vehicle was diagnosed with a cracked plastic coolant reservoir. The contact was informed that the coolant reservoir needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was towed to the same independent mechanic where the vehicle was diagnosed as a failure with the coolant tubes. The contact was informed that the coolant tubes needed to be replaced. The vehicle was repaired but the failure persisted. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,768.
While driving this vehicle in traffic, the engine began to fail causing the car to abruptly stall. During this incident, the engine light and low coolant indicator illuminated. Vehicles behind my car nearly slammed into the rear of my vehicle due to this engine failure. Upon inspection, two independent certified service centers confirmed engine coolant had been ingested into the cylinder block causing this engine to fail. Upon full investigation, numerous Ford Ecoboost engines have a manufactures defect on top of the cylinder head that causes this problem. This particular engine only has 52,000 original miles.
The contact owns a 2014 Ford Escape. The contact stated that while the vehicle was parked, the contact became aware of a leak underneath the vehicle. The vehicle was taken to the dealer, and the dealer discovered a coolant leak; however, the dealer was unable to determine the location of the leak. The contact was instructed to wait several weeks and then insert a dye to determine the source of the leak. The dealer insisted that a faulty sensor needed to be replaced because the engine temperature could not be determined. The sensors were replaced; however, the failure persisted. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the vehicle would shake without warning. The contact also stated that the coolant needed to be frequently replenished. The failure persisted and the contact stated that the vehicle was starting to hesitate while depressing the accelerator pedal. Upon investigation, the contact discovered that coolant was leaking into one of the cylinders. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 75,000.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed the vehicle lost motive power and the engine overheated, with the check engine warning light illuminated. The vehicle was able to restart on the third attempt; however, the failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed as failure with the head gasket and the engine block. The contact was informed that the engine needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to the dealer for a diagnostic test however, the result was undisclosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Head gasket and coolant leak. Burning smell entering cabin. Issue comparable to recall 17S09
My vehicle has a severe oil leak, including leaks at the T valve, vacuum pumps, and transmission fluid. My local garage said this should be covered under the Ford Escape Oil Leak recall, but Ford said it is not. The Ford dealership in Bridgeport, CT, said they were unaware of any oil leak issues with the 2014 Escape, which was not part of the recall. They asked for $3000.00 to cover repairs and said they could not guarantee that the issue would be corrected entirely. My local garage said the vehicle should not be driven as the issue can cause the car to catch fire. I have seen many recalls on the Ford Escape for the problem below. Ford Escape Recall: Certain vehicles with 1.5L engines may have vulnerable engine oil separator housing that can crack and allow oil to leak. A fire can occur if fuel leaks onto an ignition source at high temperatures. Ford states that at least four drivers experienced car fires within five minutes of shutting down the engines in their vehicles. It is disappointing that Ford does not own up to this oil leak issue in their vehicles. I have had nothing but problems with my 2014 Ford Escape. The repair costs are incredibly high. I am making car payments on a vehicle that I can no longer drive due to the dangers of a possible car fire. In addition, Ford knows this is an issue but has not issued a recall for my Ford 2014 vehicle. This is very disheartening as it shows they do not value the safety and lives of their customers. I would appreciate it if this can be looked into further,
The contact owns a 2014 Ford Escape. The contact stated while driving 35-45 MPH, the vehicle stalled. The vehicle was restarted after several attempts. There were no warning lights illuminated. The vehicle was taken to an unknown local dealer where it was diagnosed that the PCM, electrical system, fuel system and power train had failed. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Numbers: 22V413000 (Power Train), 14V495000 (Electrical System), and 14V525000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 100,000.
The vehicle engine block has a weak spot in which it has allowed coolant to leak into the number 3 cylinder and thus ruining the engine as my local ford dealer (Greiner Ford. Casper, Wyoming) confirmed. Apparently it's a known issue with ford and they won't do anything to fix it. A check engine light came on and the car started having a bunch of hesitation which led me to the dealership. The issue runs the risk of fire which could cause bodily injury to me and also causes me to be without a vehicle even though I'm currently making payments on it.
The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, there was engine oil leaking onto the ground. The vehicle was taken to an independent mechanic, where it was determined that the failure was related to the pistons. The vehicle was then taken to the dealer but was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 184,080.
The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 55 MPH, she observed smoke issuing from under the hood and from under the vehicle. No warning lights had been illuminated. The contact was able to pull over and shut the vehicle off, however upon exiting the vehicle she saw that flames were coming from under the vehicle from an area just behind the front tires. The contact called the fire department, and the police department also was on the scene and issued an incident report. The vehicle was towed to an impound lot and was not repaired. The manufacturer was not informed of the failure. The failure mileage was 133,355.
There's coolant intrusion in my engine due to - as best I can figure - a manufacturing defect that Ford acknowledges in their 2.0L EcoBoost engines (per TSB 22-2229), but NOT in their 1.5L and 1.6L EcoBoost engines (mine is a 1.6L and was produced in parallel with the 2.0L, though they later replaced it with a 1.5L). This is an acknowledged defect, plain and simple, and a safety issue because the engine can catastrophically fail during use due to it! The only fix is literally replacing the engine. Ford won't do anything because it's past the drivetrain warranty.
The contact owns a 2014 Ford Escape. The contact stated that while starting the vehicle, the engine overheated immediately. The check engine and engine temperature warning lights were illuminated, and the "Low Coolant" message was displayed. The vehicle was towed to an independent mechanic, who advised the contact to tow the vehicle to the dealer. The vehicle was then towed to the dealer, where it was diagnosed with coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 107,000.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the high engine temperature warning light illuminated. The vehicle was taken to an independent mechanic. The contact was informed about NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated and was shaking abnormally. The vehicle was towed to an independent mechanic where it was diagnosed with a failed freeze plug. The contact was informed that the freeze plug needed to be replaced. The vehicle was not repaired. The contact was informed about NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling). The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown.
The contact owned a 2014 Ford Escape. The vehicle was taken to an independent mechanic for a service appointment which included a system scan and replacement of the coolant valves. The contact stated that after the repair was completed and the mechanic was test-driving the vehicle, the engine caught on fire. A nearby Police Officer alerted the mechanic to pull the vehicle over to the shoulder of the road because the vehicle was on fire. The mechanic drove the vehicle to the shoulder of the road and exited the vehicle. The Police Officer extinguished the fire by using a fire extinguisher that was in the trunk of the officer's vehicle. No injuries were sustained. The vehicle was towed back to the independent mechanic. The contact was informed that the cause of the fire was the engine and the engine coolant. The vehicle was destroyed due to the fire. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000.
Per mechanic, cylinder head crack causing to oil leak
The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle, the "Coolant Low" message was displayed. Upon inspection, the contact discovered that the coolant reservoir was extremely low, but no visible evidence of a coolant leak was present. The contact added coolant to the reservoir, but the failure continued to occur. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 60,000.
Coolant system leaking continuously causing overheating; frequent issue in 2014 ford escapes
Vehicle has been to Ford dealer several times for loosing coolant. The error message for low coolant is always on, even after verifying the level. The dealer states not to worry about the error message and that they cannot locate the leak. Recently the vehicle warnings for overheating went off and found that the coolant reservoir was low. The dealer maintains they are unable to find a leak or root cause of the problem.
I have had coolant issues with this car for 7+ years. No matter what work I have done to it, it still looses coolant. I'm currently topping off the reservoir every 3-4 days. Pressure test does not find a leak but it must be going somewhere!! Within the past 3 months I have had: - heater hose replaced ($500+ at dealership) - valve cover gasket and turbocharger wastegate control solenoid replaced ($800+) - coolant tube and vac system replaced ($1000+ at dealership) I have had other extremely expensive repairs done over the years, including recalls, and the car still looses coolant somehow.
Coolant intrusion around 130,000 miles. I swapped the motor from a 2013 Escape that had 107,000 miles on it and the coolant intrusion is happening with that one after driving 15,000 more miles.
My 14 Escape will not turn off. This is a standard start not push button. Been running for an hour without key in ignition. Recall for this issue is not for 2014 models it seems. Does have factory dealer installed remote start that was put in years ago.
The contact owns a 2014 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the high temperature gauge alert was red and the notification to stop and the turn off engine soon warning light was illuminated. The contact's wife parked the vehicle and turned the vehicle off. The engine had overheated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 112,000.
The contact owns a 2014 Ford Escape. The contact stated that a message indicating that the coolant level was low was displayed. The contact stated that the vehicle was experiencing excessive coolant consumption because he was adding coolant to the vehicle more frequently than usual. Additionally, the check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that coolant was leaking in a cylinder. The dealer determined that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, where no coolant leak was found; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the water pump was leaking and needed to be replaced. The dealer provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 116,000.
After remote starting the vehicle, the vehicle timed out. Upon entering and starting the vehicle, a check engine light and overheating notification were received. The vehicle was undrivable and this occurred during single-digit temperatures. The vehicle was left overnight (single-digit cold weather) and upon return the following day, the vehicle was started and still had a check engine light and engine overheating notification. The vehicle was towed to the dealership for diagnosis. The dealership determined that coolant was leaking into cylinders 1 and 2. The dealer indicated that the necessary repair would be an entire engine replacement and was quoted $10,000 dollars. The repair estimate was declined and the vehicles check engine light was cleared and ran fine.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The contact stated that a year ago, the vehicle was serviced under an engine recall repair due to coolant leak. The contact stated on several occasions, the vehicle had been taken back to the dealer due to the failure after the recall repair had been completed. The vehicle was towed to the dealer and remained at the dealer since the beginning of January 2024. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
The contact owns a 2014 Ford Escape. The contact stated that while she and a guest were driving at 35 MPH, the vehicle lost motive power, with unknown warning lights flickering. The contact stated that she observed white smoke coming from the rear of the vehicle. The vehicle was steered to the side of the road where the vehicle was shut off. On another occasion, that engine started to overheat. The vehicle was steered to the side of the road where coolant was added; however, the failure persisted. The vehicle was turned off and was not able to operate. The vehicle was towed to the residence. The vehicle was then towed to a dealer where it was diagnosed that the cylinder head was cracked, and coolant and oil were leaking into the engine. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started to blow white smoke out of the exhaust PIPE. The contact stated that the low coolant level warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was a coolant leak and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The failure mileage was approximately 161,000.
The contact owns a 2014 Ford Escape. The contact stated that the service engine warning light was illuminated on the instrument panel. The vehicle was initially taken to an independent mechanic where a coolant leak was discovered between cylinders #2 and #3. The vehicle was then taken to the dealer and the failure was confirmed. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The engine was replaced out of pocket. Recently, another coolant leak was discovered during an engine inspection. The vehicle was repaired; however, there was a strong fuel odor coming from the vehicle. The vehicle was taken back to the dealer and the contact was informed that the fuel odor was not detected. The vehicle was not repaired. The failure mileage was 124,173.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine misfired. The contact stated that occasionally, the vehicle failed to start. Additionally, the contact stated that coolant had been leaking out of the reservoir and the contact noticed a burning odor coming from under the hood. The vehicle was taken to the dealer where it was diagnosed that coolant leaked into the engine and caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
The contact owns a 2014 Ford Escape. The contact stated while her daughter was driving 55 MPH, the vehicle shut off inadvertently. There was no warning light illuminated. The contact's daughter was able to veer to the side of the road. The contact's daughter inspected the coolant level and noticed that the coolant level was significantly low. The contact's daughter added coolant to the vehicle and was able to continue driving. The contact stated that coolant was being added to the vehicle every two weeks. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into the turbo, and the turbo needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.
I've had to send this car into the shop multiple times since I bought it 2 years ago. It has cost me thousands. Every time it gets 'fixed' the same issue pops up a month or two later. Disaster of a vehicle.
The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 65 MPH, the head gasket overheated, and the vehicle shut off. The contact was able to veer off the highway. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the orange antifreeze caused the head gasket to fail. The mechanic advised the contact that the head gasket needed to be replaced. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 164,000.
A repeated low coolant light continues to show up after refilling the system and having it flushed. The system message center presented a message that said "Stop Safely Now" due to low coolant. The engine temperature gauge was reading completely cold.
The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the "High Engine Temperature - Stop Safely" message was displayed on the instrument panel with the temperature gauge indicating that the engine was hot. The contact pulled over and allowed the engine to cool down. Upon inspection, the contact discovered that the coolant reservoir was empty. The contact replenished the coolant and drove the vehicle home. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 78,000.
The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle hesitated and jerked upon the depression of the accelerator pedal. The vehicle was taken to a dealer, and it was initially discovered there was a leak in the expansion tank as well as a defective thermostat. The contact stated that both parts were replaced. Despite the repair, the contact continued to experience failure with the check engine warning light displayed on the instrument panel and an abnormal burning odor was coming from the vehicle. After several visits to the dealer, it was discovered that coolant had leaked into one of the engine cylinders. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 100,000.
The contact owns a 2014 Ford Escape. The contact stated while driving uphill at 35–45 MPH, there was white smoke coming from the tailpipe. The vehicle went into LIMP Mode and lost motive power. The engine temperature rose to a HOT level. There were no warning lights illuminated. The contact was able to veer off the roadway. The contact stated who is an independent mechanic completed a diagnostic test and indicated that there were codes for the cylinder head, overheating, and cam position sensor fault. There was coolant entering the cylinder head and exiting through the tailpipe. The manufacturer was contacted and informed the contact about a software program and referred the contact to the local dealer and the NHTSA Hotline. The failure mileage was approximately 153,000.
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the "High engine temperature, stop safely" message was displayed before the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was coasted to the side of the road. Upon inspection, the contact discovered that the coolant reservoir was empty. The contact had to add water or coolant to the coolant reservoir for the vehicle to restart. The vehicle was taken to an independent mechanic; however, the cause of the failure could not be determined. The vehicle was not repaired. The contact stated that the vehicle previously had two unknown repairs for coolant intrusion; however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 112,000.
After no signs of overheating or leaks the coolant level of the car has dropped significantly after topping off several times. The heat stopped working and the coolant reservoir never stayed filled. We took it to the dealership for diagnosis. The service representative told us the coolant was leaking directly into the engine and the only solution is to replace the cracked engine block.
Engine slowly loses antifreeze which is leaking into cylinders. This causes overheating and cracked block. This is a problem with all Ford 1.6 litre motors. Ford knows this!
UNKNOWN My engine is cracked and leaking fluid. This has been verified by an independent mechanic inspection. Passenger safety is threatened by stalling in traffic or engine fire. The check engine light signaled the issue. Strikingly similar issues for similar vehicles of the same make (2014 Ford Escape ) from the same factory (Louisville) built at the same time (2014) have already been documented in recall 17V09 (Ford recall 17s09). I am fearful my car will catch fire as well. I would have reported this issue sooner but I received misleading information from Ford which told me that NHTSA bore responsibility for including my vehicle in this recall. Since the incident I have been working with my mechanic, the dealer, and Ford, and finally called NHTSA on 12/22/2023 (call 1459052).
COOLANT INTRUSION FIRE CONFIRMED BY A DEALER ONLY A DEALER SYMPTOMS, VERY LOW COOLANT. APPEARED SEPT 2022 AND SEPT 2023
The contact owns a 2014 Ford Escape. The contact stated that while starting the vehicle, the Coolant Low message was displayed. The contact needed to add coolant every other day; however, the failure persisted. The vehicle was taken to an independent mechanic, who was unable to locate the coolant leak. The mechanic also determined that oil was leaking from the valve cover. The valve cover gasket was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The failure mileage was approximately 101,000.
Vehicle is leaking coolant. This seem to be common on this model even after the coolant recall service was performed.
Engine overheated, loss of coolant, check engine light illuminated. Towed to Ford dealership. replaced valve cover gasket and spark plugs. Dealership said this would fix overheating issue. 3 weeks later engine overheated again, loss of coolant, check engine light illuminated. Towed for a different Ford dealership. No stored code for check engine light illuminated. Mechanics cannot reproduce overheating. Mechanics said they have found nothing wrong, no loss of coolant. There is a recall for 2014 Ford escape 1.6L ecoboost, Ford is saying my vin number does not fall in this recall of Engine and Engine cooling. Recall # 17V2009000. Both dealerships say nothing is wrong with the car, they cannot find an issue yet it has happened 2 times now.
I was not notified by Ford of two recalls issued on my vehicle.
I purchased this vehicle used in 2017. I’ve had no issues until this year with coolant level problems. Every time the car went in limp mode, coolant had to be added several times. I went online to see if my car had any recent non-repaired recalls-there were none. However, I did find that there was a recall-#17S09-which is a coolant issue. Went to Preston Ford in MD who told me I need a $10,000 new motor because coolant is leaking in cylinder 4. If the coolant problem was repaired prior to me purchasing the car, why am I now having a coolant problem. I don’t think I should be responsible for any repairs to correct this problem. Please let me know what my next steps should be in situation. Thank you!
The contact owns a 2014 Ford Escape. The contact stated while his wife was driving 40 MPH, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the heater hose. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then determined that coolant intrusion had damaged cylinder #3, requiring the engine to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 120,000.
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 45 MPH, he heard an abnormal sound coming from the engine compartment. The contact observed that the temperature gauge was indicating that the engine was overheating. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was losing motive power and was able to pull into a parking lot. The contact stated that he opened the hood and observed that the radiator hoses had split. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the radiator hoses needed to be replaced. The vehicle was repaired. The contact stated that the same overheating failure had occurred again and returned the vehicle to the same dealer who stated that the hoses were not damaged. The vehicle had not been repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
The contact's daughter owns a 2014 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the engine was misfiring, and the vehicle was hesitating. Additionally, the engine power was reduced. The contact was unaware if there was a warning light illuminated. The contact's daughter was able to drive to her destination. The contact's daughter then noticed that the coolant level was low and added coolant to the reservoir. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.
The contact owns a 2014 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle shuddered with blue smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that coolant intrusion had damaged the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 88,000.
The contact owns a 2014 Ford Escape. The contact stated that after a visual inspection of underneath the vehicle, he observed a coolant leak originating near the engine compartment. The low coolant warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with compression in the engine. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 71,000.
My car began to overheat and enter limp mode, when diagnosed the codes that appeared correlated directly with a safety recall issued in 2017. I brought my car to ford 2x to have them service the recall. I was given my car back, with the check engine light on and still overheating.i went to another dealership, who diagnosed my car again and I paid 712$ for a “water outlet connector “ and this did not resolve the issue. Ford decided to keep the car for 2 months, unable to diagnose the issue, they kept dropping it off to me and it would overheat… they towed it 2x back to the dealership for overheating after they drove 100+ miles on it. Instead of fixing the issue, they kept telling me it was not overheating and dropped it off to me with the check engine light on, the same codes, and overheating… stopping abruptly at high speeds. I brought it back to ford after it cut power at 50 mph with my daughter in it… Now I am being told, I have a cracked cylinder head and the recalled part has nothing to do with the cracked cylinder head … which was not cracked prior too all the repairs done. I was not informed that it was cracked, until November 6 2023. My car has been serviced since July 21st 2023. A cracked cylinder head, is a direct result of a faulty recalled part… which ford replaced a coolant level sensor and stand pipe to prevent this issue. It is not resolved. The estimated the repair at 5800$ and failed to give me any invoices. Refusing to work on my vehicle.
The contact owns a 2015 Ford Escape. The contact stated while driving 45 MPH, the engine was overheating. Additionally, the contact stated that the vehicle was consuming an excessive amount of engine oil. The message to “Pull Over Safely” was displayed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000.
The contact owns a 2014 Ford Escape. The contact stated that the vehicle was losing coolant, but there were no visible coolant leaks. The engine and temperature gauge warning lights were illuminated. Additionally, while driving at an undisclosed speed, the oil light illuminated. The contact stated that while attempting to accelerate, she noticed white smoke coming from the two exhaust tips. The contact checked the oil, and the oil was at the correct level. The vehicle was taken to three independent mechanics, and the contact was informed that the engine may need to be replaced. The contact called the local dealer and was informed that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 158,000.
The contact owns a 2014 Ford Escape. The contact stated that while the brake pedal was depressed, the coolant temperature warning light illuminated. The vehicle was steered to the side of the road and turned off. The hood was lifted, and a sizzling sound was coming from the engine compartment. The vehicle was taken to two independent mechanics where it was diagnosed that the engine needed be replaced, due to coolant leaking into cylinder #4. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
*coolant level stand pipe and sensor. *the car just start doing the overheating while I was on the highway and the car just slow the running while I was there. *yes I bring the car to and authorize ford dealer. *no *yes a warning light saying that the coolant level was low but the coolant was full. Is being and issue since I buy the car. I bring it to the dealer where I buy it twice and they say they fix it. But because the car broke down because the transmission went down I didn’t notice that the problem never being fix. Until I take the car out of the transmission shop. And still have the same issue now is not running. *so the car is just shaking and slow down because it says the engine is overheating
Engine Coolant leak. Been getting repeated warnings about engine coolant being low, despite repeatedly replenishing the coolant. And yes, when I check to see if the coolant is actually low, it is, indeed. But it shouldn't be, given the recent replenishment.
The contact owns a 2014 Ford Escape. The contact stated that when the vehicle was started, the temperature gauge indicated that the engine was overheating. The contact checked under the hood and became aware that oil had leaked out and was covering the engine. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The failure mileage was approximately 100,000.
The contact owns a 2014 Ford Escape. The contact stated that while driving 40 MPH, the check engine warning light illuminated, and the message "Pull Over Immediately - Coolant Issue" was displayed. The contact stated that she purchased coolant that her father added to the vehicle. The contact stated that the failure had been recurring while driving, and she had been adding coolant to the vehicle approximately every 12 days. The vehicle was taken to an independent mechanic, where an unknown diagnosis was provided and unknown repairs were performed; however, the failure persisted. The dealer was notified of the failure, and an appointment was scheduled for diagnostic testing. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 48,000.
The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 40 MPH in traffic, the vehicle stalled. The contact stated that the check engine warning illuminated. The contact stated that it took several attempts to restart the engine. The contact stated that the failure was intermittent at first but had become a recurring failure. The contact had taken the vehicle to an independent mechanic where it was diagnosed and found that there was a manufacturer bulletin associated with the repair (SSM47826). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 83,809.
The contact owns a 2014 Ford Escape. The contact stated that while starting the vehicle, the vehicle would idled roughly for 10 minutes or more, and he noticed that a significant amount of white smoke was emitted from the tail pipe. There was no warning light illuminated. Additionally, the contact stated that he had noticed that the vehicle was experiencing abnormal coolant consumption, which required him to add coolant to the vehicle every week. The contact had taken the vehicle to an independent mechanic, where it was diagnosed that there was coolant intrusion in the engine block. The vehicle was not repaired. The contact stated that the failure recurred increasingly, and the vehicle had failed to start. The dealer was not notified of the failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 97,000.
The contact owns a 2014 Ford Escape. The contact stated while the vehicle was idle, there was white smoke coming out of the exhaust pipe. There was no warning light illuminated. The vehicle was taken to the Toyota dealer where it was purchased. The Toyota dealer diagnosed that engine oil was leaking from the valve cover gasket. The dealer replaced the valve cover gasket, the coolant hoses, and the coolant reservoir; however, the failure recurred. The vehicle was taken back to the Toyota dealer, where the engine was replaced; however, the failure persisted, and the engine was replaced a second time. The contact stated that upon taking the vehicle to the Toyota dealer for an oil change, the dealer informed the contact that the Eco booster was leaking. There was no further information provided. The vehicle was not repaired. The local Ford dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 113,154.
The contact's daughter owns a 2014 Ford Escape. The contact stated after her daughter had driven and parked the vehicle, the vehicle started overheating and there was steam coming from the cowl. There was no warning light illuminated. The vehicle was taken to two different independent mechanics, where the vehicle was inspected, but the cause of the failure could not be determined. The coolant bypass was replaced; however, the failure persisted. The vehicle was taken to the dealer, who informed the contact that the failure could be related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling); however, the vehicle was not diagnosed nor repaired. Additionally, the contact stated that the front driver's side door failed to close securely. The contact stated that the latch needed to be pushed manually in order to lock the door. The contact related the failure to NHTSA Campaign Number: 20V331000(Latches/Locks/Linkages); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 85,000.
The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle with the air conditioner activated with heat selected, the air failed to get warm or hot. The vehicle was taken to an independent mechanic who diagnosed that the failure was due to a faulty engine head gasket caused by a coolant leak into the engine cylinders. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 116,601.
The vehicle started to blow burning oil from the exhaust on a cold start. The vehicle started to occasionally lose acceleration. Also there was a clicking noise from the engine. After about a week, the low coolant trouble light came on. I took the vehicle to my mechanic and he stated that there were serious engine problems. He said the troubles were definitely engine problems. He said it was probably due to bad cylinders and cylinder heads.
Coolant leak into engine, resulting in recommended engine replacement
The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the vehicle had experienced rough idling and was taken to the local mechanic who diagnosed that engine coolant was present inside cylinder #3. The contact was advised to take the vehicle to the local dealer for service. After retrieving the vehicle, while driving approximately 25 MPH, the message "Engine Overheating" had displayed. Upon inspection it was discovered that there was no coolant inside the reservoir however, there was no visible coolant leaks found. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 74,000.
Vehicle coolant level sensor failed. This is causing the engine to overheat and broke the head gasket.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the coolant warning light illuminated. The contact then stated that the coolant level was low. Additionally, the contact stated that within two months, she had added coolant to the vehicle twice. The vehicle was then taken to an independent mechanic where the vehicle was given a tune-up and the contact was informed that the timing chain needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into that engine and the engine needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was informed that the cost for the repair would be out of pocket. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.
My vehicle has had ongoing coolant issues. Come to find out the coolant has been leaking into the cylinder. I started my car it stalled and stared smoking like it was on fire.
While driving the vehicle, the car will stall without any warning. The oil light will display, as well as the check engine light, but only after the car shuts down and is not operational. This has occurred at least 4-5 times in the past year or so, the most recent 2 weeks ago. The stalls occur while the vehicle is in motion, and there is no prior warning given. The car has been hooked up to a code reader, which displayed the code P0087, which is a Fuel Rail/System Pressure Too Low. If we let the car set for a few hours, it will start up and be operational, but then will stall out again with no warning. We took the car to a Ford Dealership in Trinidad, CO, and the technician said he assumed it was a low fuel pressure sensor, which he replaced, but stated that he only suspected that was the problem since he could not get a code to come up at that time. After the sensor was replaced, the car has continued to stall out while being driven. I called Ford to ask if my car was part of a fuel system recall, they stated my vin was not listed, although my vehicle was manufactured within the time frame of two, 2014 Ford Escape fuel system issue recalls. The safety of myself and my family are put at risk every time the car stalls out because we have been traveling on the interstate and have almost been hit by other vehicles due to not being able to accelerate or have time to pull off to the shoulder immediately, We have also been crossing through intersections with heavy traffic when the car will stall out without warning, which has led to near collisions. My vehicle is available upon request for inspection.
Our ford escape has been leaking coolant excessively and is experiencing intermittent over-heating of the cylinder head. Ford has a recall for this matter however our local ford dealership refuses to service our vehicle, there are also two other recalls that they are refusing to acknowledge.
The contact owns a 2014 Ford Escape. The contact stated while his wife driving 35 MPH, the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with failure in cylinder #2 and #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 92,000.
On August 19 2023 I brought my 2014 Ford Escape SE to an auto repair shop, because the engine temperature went up. The repair shop first told me that the coolant resevoir and the hose was leaking. After that was fixed. The repair shop could not start the car it overheated. The repair shop said that the head gasket blew and the engine was done. I paid almost 11000 dollars for this car with 87000 miles on it. The only car I have. I do not know what to do with this situation. I found out that the 2014 Escape models is a problem with coolant leaking into the engine. Now im out of a car and do not know what to do.
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started to run rough. The contact stated that the vehicle was vibrating with smoke coming from the engine compartment. The contact stated that the "low coolant" and check engine warning lights were illuminated. The contact stopped and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to TSB Number: 19-2346 Coolant Intrusion In Cylinders (Engine and Engine Cooling). The failure mileage was approximately 137,000.
I own a 2014 Ford Escape Eco boost 2.0 liter. Vehicle started losing coolant but no visible leak. Took car to be diagnosed at a ford dealership where they told me vehicle was fine and passed a pressure test. Less than 600 miles later the vehicle is overheating, smoking from engine and tail pipe, even for an extended time after vehicle is off. I have video of vehicle smoking while engine off. Now I am told it is a head gasket issue and repair is over $7k. This is a known issue that Ford refuses to acknowledge and issue a recall. There's been nurmerus of people whom have experienced exact issue and are joining a class action lawsuit. If NHTSA doesn't do their part to put this ford 1.6-2.0 liter on a recall, then the wrong doing continues and should be held accountable as well. There have been cases where same make/model has been reported catching on fire. Someone is going to get physically injured if not already. Requesting an investigation to conducted and faulty engines replaced.I am unable to load pictures and videos from computer I am submitting this complaint with. If permitted I will email pictures video, dealership pressure test , and other documenation from my personal computer.
The car is no longer drivable. I have an earlier reference number 11526542. When I called at that time I was unaware of the actual problem. In 2019 I had taken the car to Future Ford for a coolant problem. They stated in paper work there was no leak in the coolant but more coolant needed to be added. I return to have oil changed and ask them to add coolant. They refused. I went to Green Valley Tire and brake and they refused. Thought that was weird. Went to Auto Zone Folsom and bought coolant and added myself. Future Ford still stating no problem. I had purchased a 7 year waranty on the car and a plan were they did all the service. The car was only serviced by Ford Dealer. I have just recently learned that there is an issue with the Ford 2014 Escape Eco Boost System. I am not a mechanic but from what I understand coolant goes into the engine. Maybe a head casket blows out. It then causes car to overheat. Coolant intursion present. Future Ford recomends replace engine block per Future Ford. Was told just tempory fix likely will happy again. Design flaw. Dangerous not sure when it will occur and then car undrivable. Overheats could cause fire. Should be under lemon law. Car only has 55,000 miles on it. Attached estimate of $16,000 to fix by Future Ford. Also said their was a recall on coolant in 2019 but Ford Corporate said it did not show on my Vin #. Your system does not show it .
Motor coolant went into engine cylinders and over heats and now my vehicle won't run.
The contact owns a 2014 Ford Escape. The contact stated that while attempting to accelerate from a stop light, the vehicle would not immediately respond. The contact stated that the vehicle also hesitated while attempting to accelerate. Additionally, after refilling the coolant reservoir, the coolant reservoir was empty after three days. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 173,000.
I had bought my 2014 escape less then four years ago. Back in June 2023 I had my dashboard light up with engine overheating pull over safely while I was driving. I pulled my car over as best as I could and saw my coolant was low. I was able to drive the five miles or so home after refilling the coolant. The coolant was again empty when I got home. The dealership checked and said no leaks or anything but I still have to refill my coolant every two days. From researching there are many issues with ford escape and coolant leaking. I am too scared to even drive it especially with my family in it knowing this leak may cause a fire or something
Engine coolant is coming out of coolant reservoir! Car is smoking and their are no lights on dash untill it is low. If idle with auto starting it will over heat and car can't be started.
The contact owns a 2014 Ford Escape. The contact stated that while driving, the vehicle failed to exceed 4-5 MPH before the vehicle stalled. The vehicle was able to reverse but failed to move further. The vehicle was towed to a certified mechanic who diagnosed that the transmission failed and needed to be replaced. The vehicle was repaired. The contact stated that several days later there was a clunking sound coming from the front of the vehicle. The vehicle was returned to the mechanic who stated that the sway bar had loosened. The vehicle was repaired. The contact stated that the check engine warning then became illuminated. The vehicle was returned to the mechanic who diagnosed the vehicle with cam shaft failure. The spark plugs were replaced; however, the vehicle continued to sputter while starting and was leaking coolant and oil onto the cam shaft causing the head gasket to be blown. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 95,500.
The contact owns a 2014 Ford Escape. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed of a misfire in cylinder #2. The dealer reset the warning light however, the warning light returned. The vehicle was taken back to the dealer where the ignition coil was replaced; however, the failure recurred. The dealer replaced the engine with a used engine. Recently, the contact stated that the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that there was a misfire in the engine. The manufacturer was notified and provided the contact with a case number. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2014 Ford Escape. The contact stated that while stopped at a red light, the message that the engine was overheating was displayed. The contact pulled over and shut off the vehicle to allow the engine to cool down. After waiting several hours, the contact attempted to add coolant to the coolant reservoir; however, the coolant immediately leaked out of the vehicle. Due to the failure, the vehicle was towed to an independent mechanic where a coolant leak failure was confirmed. Upon investigation, the contact discovered NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) which she linked to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the recall. The vehicle remained in the possession of the mechanic unrepaired. The failure mileage was approximately 100,000.
The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, there was white smoke coming from underneath the hood of the vehicle, and the vehicle would not properly accelerate while depressing the accelerator pedal. The check engine light warning light illuminated, and the low coolant message was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 30,000.
Engine Coolant leak that causes over heating in car.
The Escape in question has a reoccurring issue with the canister purge valve causing gas tank burping and rough engine idle. Mechanic replaced said item a couple of years ago and the problem has reoccured. There is a recall for a Ford Focus with the same year as This Ford Escape 2014. Should not this vehicle be repaired in the same manner by the dealer as the Ford Focus Recall? My mechanic also noted there is a TSB for this Ford Escape 2014 acknowledging Ford has updated the parts for repair to solve the know canister purge valve issue. Replacing the parts for a second time seems unfair and costing twice as much to resolve the same issue with an updated part. Frustrated Update: Since composing the above information the cars condition has become more in need of repair. The 2014 Ford Escape is idling rougher, the gas tank flapper is burping while the car is running and the car is randomly stalling. These conditions correlate with a current safety recall for the Ford Focus of the same year 2014.
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle hesitated and started sputtering. The check engine warning light started flashing then remained illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was currently at the independent mechanic. An undisclosed dealer and the manufacturer were notified of the failure, but no further assistance was provided. The failure mileage was approximately 55,000.
The contact owns a 2014 Ford Escape. The contact stated that the vehicle was consuming an abnormal amount of coolant. The vehicle was taken to the dealer to be serviced. The vehicle was diagnosed with coolant intrusion into the cylinders; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 140,000.
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was running rough. The contact stated that the engine had misfired. The engine warning light was illuminated. The contact stated that the coolant level was low. The vehicle was taken to an independent mechanic who topped off the coolant. The contact also received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate mileage at the time of the failure was 45,000. Parts distribution disconnect.
2014 Ford Escape titanium that has been having issues with coolant leaks and overheating. The first instance was in Dec 2022. The vehicle stalled while it was being driven at about 25-30 mph. The vehicle said that the coolant levels were low and the cars Engine heat level shot up. Checked the coolant level and it was full as I recently changed the oil and topped everything off. I towed it to Cortese Ford dealership in Henrietta and a appointment was set for about 4 days later. They said the issue was that the car was leaking coolant somewhere but they can’t find where, so our options were A.) use a pump process where they would pump air into the coolant system and see where the leak is or B.) reroute the entire coolant system and see if that resolves the issue. So I went with option B because it was the cheaper option and it costed about $996 dallors. About 3 months later the same issue occurred, car stalled, engines heat gage shot up but this time the coolant level was low even after a top off. I added coolant and the car came back but I still called Cortese to see if there was a bigger issue. Appoint was set for 5 days later and we took it there. They came back and said the issue was that one of the main heater hose was cracked and was leaking coolant, and that costed another $1000 to fix. Finally last Thursday, the car wouldn’t start up, the dashboard was saying the cars Engine was overheating and couldn’t be started. So I waited an hour later and tried to start it again, and it said the same thing. I drove it down to a local auto shop even with the warning to get it checked out. The mechanic checked the cars codes and we had 7 codes pop up. They were P0116, P050A, P050B, P050E, and P1299 and to my understand they all have to do with Temperature and overheating
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 30 MPH, a message indicating that the coolant level was low was displayed. The check engine warning light was illuminated. The contact stated that she had been adding coolant to the vehicle weekly; however, the failure persisted. Additionally, the contact stated that the vehicle failed to start after several attempts. The contact was able to restart the vehicle; however, the failure recurred intermittently. The vehicle was taken to the dealer, where a heater hose was installed; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that there was coolant intrusion in cylinder #3 and the pistons. The dealer diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline for assistance. The failure mileage was unknown.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated, with the engine overheated message displayed. The contact pulled over, and the vehicle was towed to an independent mechanic, who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer confirmed that there was no recall associated with the VIN and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 65,000.
The contact owns a 2014 Ford Escape. The contact stated while the vehicle was stationary, she became aware of a coolant leak. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the coolant bypass valve to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass valve to be replaced a second time. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass hoses to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass hoses to be replaced for a second time. The vehicle was repaired but continued to experience the failure. The contact towed the vehicle to another independent mechanic, where it was diagnosed with needing the coolant bypass radiator hose and the coolant reservoir to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the first independent mechanic, where it was diagnosed with needing the coolant temperature sensor and the water outlet to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 111,000.
The low coolant warning light came on a few times, top off coolant and took car to dealer for service and diagnosis. The service performed test and did not find leaks or damage. After a few times with not findings the engine light came on while driving and the vehicle had misfire. Contacted the dealer and the vehicle was diagnosed with coolant into the engine cylinders witch caused the misfire. According to service the engine has to be replaced and the car is not drivable. Based on research, this is a problem many costumers had to deal with.
2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 17V-209. THE CONSUMER STATED WHILE DRIVING AN 1.5 HOURS TO THE BEACH BACK AND FORTH THE VEHICLE STOPPED ACCELERATING AND THE VEHICLE TO A FORD DEALERSHIP. THE MECHANIC STATED THE ENTIRE ENGINE HAD TO BE REPLACED DUE TO A CRACKED ENGINE AND OVERHEATING.
The contact owns a 2014 Ford Escape. The contact stated while exiting a parking lot, the vehicle started overheating with the check engine warning light illuminated. The vehicle was towed to the dealer and the dealer stated that coolant was leaking into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) and referred the contact to the NHTSA Hotline. The failure mileage was 86,000.
I see there was a previous recall on the ford smaller eco boost engines. I am having the same issues with coolant leaks and head gasket. Not only me but hundreds of other owners have having the same exact issue of coolant leaking and head gasket going bad.
The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Upon inspection, the contact determined that cylinder #3 was misfiring. The contact stated that after removing the spark plug, it was discovered that coolant had leaked into cylinder #3. The local mechanic was contacted and informed the contact that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 114,000.
The contact owns a 2014 Ford Escape. The contact stated that while attempting to operate the heating system, the vent displayed cool air. The contact then stated that she noticed that every three weeks, she had to replace the coolant back into the radiator. No warning lights were illuminated. The vehicle was taken to the dealer where the vehicle had not yet been diagnosed; however, the contact was informed by the dealer that coolant had leaked from an unknown location of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to contact the NHTSA Hotline. The failure mileage was approximately 110,000.
The contact owns a 2014 Ford Escape. The contact stated that the vehicle failed to start as needed. While driving at various speeds, the vehicle stalled with unknown warning lights illuminated. The vehicle was taken to the local dealer and an independent mechanic, and the contact was informed that anti-freeze was intruding into the engine. The vehicle was repaired but the failure recurred. The vehicle was taken to the local dealer who provided an unknown diagnosis. The vehicle was not repaired due to parts being backordered. The manufacturer was not contacted. The failure mileage was approximately 86,000.
The contact owns a 2014 Ford Escape. The contact stated while driving 55 MPH, the check engine warning light illuminated, and the vehicle started to overheat. The contact was able to pull over on the side of the road and noticed that the coolant level was low. The contact added more coolant and the vehicle started operating normally. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 140,000.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 160,000.
Car was taken to shop and advised there where engine issues. Took it to an authorized dealer and was advised it was a heating hose issue. Took it back in and after 2 weeks we were told it needed an engine. The car is constantly leaking coolant which has spilled onto the engine and could cause a fire while driving. Ford will not help with any repairs. Vehicle has been in the shop for 5 months
The contact owned a 2014 Ford Escape. The contact stated while driving 45 mph, he noticed smoke exiting from the rear of the vehicle. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and exited the vehicle safely. The contact opened the hood and saw fire located around the engine. The contact stated a bystander attempted to extinguish the fire but the vehicle was engulfed in the fire. The fire department extinguished the fire but no fire report was filed. The contact stated the police officers did arrive at the location and deemed the vehicle a total loss but no report was filed. The contact stated no one was injured or sought medical attention. The vehicle was not drivable. The vehicle was towed to the tow yard. The vehicle was not diagnosed. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 91,000.
The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle the engine temperature gauge had increased to high and the message "engine overheating" had displayed before the vehicle began to shake and vibrate. The vehicle was towed to the local mechanic who diagnosed that the engine coolant had leaked into the engine cylinder one and that the engine was severely damaged and needed to be replaced. The local dealer was notified of the failure and confirmed the engine would need to replaced for the failure noted by the independent mechanic. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 25,000
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the coolant level warning light illuminated. The contact pulled over and checked the coolant level and noticed that there was coolant in the coolant reservoir. The contact stated that after resuming driving the coolant level warning light illuminated, and the vehicle stalled. The contact added more coolant and the vehicle started operating normally. The vehicle was taken to the dealer and the dealer stated that the water pump needed to be replaced. The vehicle was repaired, but the failure continued. The manufacturer was contacted, and the manufacturer stated that there was no recall on the vehicle for the failure. The failure mileage was 150,000.
The contact owns a 2014 Ford Escape. The contact stated while driving 40 MPH, the engine coolant level low and high temperate warning lights were illuminated with a message to pull over displayed. The contact pulled over safety. The contacted added more coolant and the vehicle started operating normally. The vehicle was taken to the dealer and the dealer stated that the cylinder head assembly needed to be replaced. The contact was also informed that the vehicle was already serviced under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 122,664.
The contact’s mother owns a 2014 Ford Escape. The contact stated that while driving at approximately 5 MPH, the vehicle stalled. The vehicle was towed to a dealer where there was no cause for the failure determined. On another occasion, the contact stated that while driving 40 MPH, the vehicle stalled. The contact stated that the vehicle was pulled over to the side of the road. The contact stated that the failure had been reoccurring. The contact stated that the vehicle was towed to an independent mechanic where it was diagnosed with a cracked engine block. The vehicle was not repaired. The contact stated that the coolant temperature and engine warning lights were illuminated. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and steam was coming from the engine compartment. The contact stated that a fluid leak was seen underneath the vehicle while parked. The coolant reservoir was refilled. The vehicle was taken to a local dealer to be serviced under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact made the mechanic aware of the failure, and the vehicle was diagnosed, and it was determined that the engine needed to be replaced because of coolant intrusion. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 81,830.
The contact owns a 2014 Ford Escape. The contact received notification of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact was informed by the dealer that a coolant sensor would be placed inside the vehicle to remedy the recall. Since the recall, the coolant warning light would frequently appear on the instrument panel. The contact was then informed by the dealer to frequently replenish the engine coolant, no further inspection on the vehicle was performed. The contact then took the vehicle to an independent mechanic where he was informed that coolant had leaked into the oil. The manufacturer was also notified of the failure and the contact was informed that he may be reimbursed for the cost of repair if the failure led to a recall. The vehicle was not repaired. The failure mileage was approximately 75,000.
This is ongoing issue that Ford is aware of, has been addresses by previous recall related to thermostat sensor. However this does not fix the issue that the car over heats loses all coolant automatically shuts down when driving. This car has been been serviced beginning in 2019 to now with the same problem. Yes all receipts, mileage diagnosis etc have been maintained. I have had hoses replaced 3 times am now on the 4th time (Just 6 weeks later). Car overheated on I294 tristate had to be towed 30 miles December 2022. Currently have my 2nd open case with FORD as they know the ECO boost is a major cause and are facing several class action lawsuits they disregard the fact that someone will be killed by their irresponsible disregard of the known problem. Well into the thousands to address a bandaid and not fix the root cause of the engine/hose/coolant overheating problems
The contact owns a 2014 Ford Escape. The contact stated that the engine was misfiring. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who replaced the spark plugs. The vehicle was repaired but the failure persisted. The contact called an independent mechanic and was informed that the fuel injector was faulty. The contact added fuel injector cleaner, but the failure persisted. The vehicle was taken to the local dealer where it was determined that antifreeze was leaking into the cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified about the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 78,000.
The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, there was significant white smoke coming out of the exhaust pipe. Additionally, the message "Engine Power Reduced" was displayed. The contact pulled into a gas station and verified that the engine oil and coolant level were normal; however, the failure reoccurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the cylinder head gasket was leaking coolant into the engine. Additionally, the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) since the VIN was not included. The failure mileage was approximately 110,000.
Fumes from Car inside cabin Why is this not a recall This is not the only model doing this This needs to be addressed
The contact owns a 2014 Ford Escape. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, after shifting the vehicle into drive, the engine started to overheat and went into LIMP Mode. The check engine warning light and the low coolant warning light were both illuminated. The contact took the vehicle to a certified mechanic who stated that the exhaust from the coolant was getting into the engine, causing a fracture in the head gasket. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 56,000.
The motor blew out on e-way at 70 miles hour in middle lane and was stuck there almost getting hit for over hour this is second 1.6 ecobosst motor thats been put in from ford first blew out at 32000 miles this one has 61000 miles both times regular oil changes on time and never ran low very dangerous for this to happen twice already
The contact owns a 2014 Ford Escape. The contact stated that upon turning off the vehicle, she noticed that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into cylinder #3, and the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 54,000.
The vehicle stop while driving I took it to the dealership they can’t figure out the problem this vehicle is very dangerous
Once the car is heated up and warm enough to drive it doesn’t want to go, it doesn’t shift correctly and it kicks back hard when shifting. Cylinder 3 keeps misfiring I had to replace it 3 times in the past 2 years, power to the windows aren’t as strong and the heat doesn’t come out as warm.
The contact owns a 2014 Ford Escape. The contact stated that the vehicle had previously stalled and was taken to an independent mechanic, where the spark plugs, and coils were replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving approximately 55 MPH, the vehicle went into Limp Mode with the "High-Engine Temperature - Stop safely" message displayed, and the battery warning light illuminated. The vehicle was taken back to the mechanic, where it was diagnosed that there was a crack in the cylinder head of the engine. The vehicle was not repaired. The contact referenced the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 138,000.
My 2014 Ford Escape titanium model has been diagnosed by Stamford Ford in Stamford CT as basically being totaled due to coolant which leaked into the engine. The cost they quoted to replace the engine is $10-11k. But no one would put that kind of money into an 8 year old Ford. The car has only ever been serviced at Stamford Ford Lincoln where it was purchased. Every oil change. Every service Every maintenance was done at this dealership. I had just paid them $1500 for new tires and new spark plugs. Interestingly they told me to replace the spark plugs on the recommended maintenance schedule but there was absolutely nothing wrong in the spark plug system. A mont later the front passenger side bulb went out so I took it right in and they said changing the bulb didn’t solve it so they had to replace the entire modular piece for about $600. I paid that. The next morning there was fluid leaking from my car. I drove right back and was told the soonest they could get me in to evaluate that was Jan 9. I had no choice but to take that appointment. In retrospect it was prob an engine coolant leak The coolant container/system is right behind that large modular headlight part which they said took a lot of labor and time to get in and out. Best explanation is that they damaged it or loosened some connection in the coolant system which caused a leak and then totaled my engine. However Stamford Ford owner Dominick Franchella is not taking any responsibility and instead says Ford 2014 Escapes are notoriously prone to coolant leaks and engine destruction for many years now. Ford takes no responsibility for their design/failure and has never issued any solutions. A recall of some cars (not mine) simply installed a coolant level reader so owners would know that their coolant level was dangerous. No fix.Ford was able to persist in selling these flawed cars which are extremely dangerous. And the incredible expense. So I just spent $2000+ and I now have NO CAR. Ford needs to reimburs
Coolant Leaked into engine cylinders causing engine to seize on road. My daughter driving the car. Now being told we need a new Engine. I contacted Ford Customer Service was advised there is a recall for this issue but it is VIN specific and I needed to contact NHTSA to get the VIN added...(VIN# [XXX]). Please advise...this is both a safety and poor customer support issue [XXX]([XXX] or [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Ford Escape. The contact stated while driving at 45 MPH, the low coolant warning light was illuminated. The contact then pulled into a gas station and turned off the vehicle. The message "High Engine Temperature. Stop Safely" was displayed. The contact stated that her husband who was following her at the time also pulled into the gas station and opened the hood of the vehicle. The contact's husband saw flames coming from the engine compartment. The contact was able to extinguish the fire by pouring soda on the flames. There were no injuries sustained. The vehicle was then towed to the dealer. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 17V209000 (Engine And Engine Cooling). The manufacturer was notified of the failure and a case was opened. The manufacturer advised the contact to follow up on the case. The failure mileage was approximately 111,344.
The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the service engine soon warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the engine to be replaced due to piston #3 being fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 42,987. The consumer stated the vehicle was taken to Mike Castrucci Ford-Lincoln, but no repairs were made to the vehicle.
2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO ILLUMINATED ENGINE LIGHT.
while running car suddenly looses power and several engine lights come on, car does not accelerate becoming dangerous on the highway. Needed to pull over and turn the car off, wait a few minutes and turn it back on and then it works fine until the next episode. This is happening all the time and Ford Dealership can not find the problem. Ford Dealership mechanic drove the car and it happened to him while driving, replaced parts for about $1800 and the car is still doing the same thing! I have read blogs from many years ago and there are many Ford models with the same problem. I don't understand why there is no recall for this
The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the message low coolant was displayed, and the engine temperature started overheating. After adding more coolant to the reservoir, the failure later reoccurred. The vehicle was taken to the local dealer who diagnosed that engine coolant had leaked into the engine cylinders. The cause of the failure was not yet determined. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 75,000.
The contact owns a 2014 Ford Escape. The contact stated that upon starting her vehicle, a coolant level low message was displayed on the instrument panel. The contact had taken the vehicle to four separate independent mechanics who were unable to diagnose the failure. The contact then took the vehicle to a dealer where the mechanic discovered that coolant had intruded into the engine cylinder and led to engine failure. The manufacturer was notified of the failure and informed her that there were no recalls on the VIN. The vehicle remained unrepaired and in the possession of the dealer. The failure mileage was approximately 70,000.
First, my car had not a drop of antifreeze after driving two hours. Secondly, a week later, I was driving home routinely and began to drive forward when my car’s RPM’s went up very high and the car would not move as I was on a busy highway. Strangely, the vehicle had just had the transmission recall repair for the transmission bushing shifting cable a few weeks earlier. So although we he car was in drive it was not shifting. I turned the car off and on. Then the car did the same thing again and a message stating “transmission service” appeared on the dash board. I had to jump out of the car and run to the side of the road for safety as I broke down on a busy highway near my home. It was very scary.
coolant leaked into the cylinder causing a misfire and resulted in me having to replace the entire engine
Coolant intrusion into the engine. Coolant was low even after filling chamber causing overheating which is a safety risk. New engine need confirmed by local auto shop. No warning signal other than low coolant. AUL extended car warranty checked the vehicle and would not cover staring the engine had “ sludge” in it.
Intrusion of the antifreeze into the cylinders causing misfires .
Car has idling issues and coolant is repeatedly leaking onto the engine, which is causing smoking and could cause a fire. Car stalls often. It was diagnosed by a non certified Ford repair shop in one day and they suggested I take it to a Ford repair shop, because there are issues with the 2014 1.6 engine in the Ford Escapes. I took it to the shop and I was told a hose was leaking and it was not the engine. Car continued to smoke and stall. I took it back and after a week I was told it needed an engine because the coolant is leaking and it is not safe to drive. Ford said because the car has 113,000 miles on it it will cost $7-$8,000 to repair. The car is paid off and is not safe to drive. I was told by the dealer that they only fix 1.5 engines, but everything I am reading says the issue is with the 1.6 engines. I contacted Ford Customer Service and they told me to contact you because there is nothing they will do. The engine light has been coming on and we have been taking it in for repair for about 2 years. It should not have taken this long to diagnose
The contact owns 2014 Ford Escape. The contact stated while starting the vehicle, the vehicle started shaking and the contact noticed black smoking coming from the vehicle. The contact stated that the vehicle stalled when she shifted the to reverse. The service required check engine coolant message was displayed. The contact added coolant into the reservoir and the vehicle was taken to dealer. The dealer stated that coolant was leaking into the engine. The contact was informed that the engine needed to be replaced. The manufacturer was contacted, and a case was filed. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was 59,000.
The contact owns a 2014 Ford Escape. The contact stated while driving 55 MPH, the vehicle was overheating however, the contact was able to pull over into an Auto Zone and added more coolant to the reservoir. The vehicle was taken an independent mechanic and no failure was found. The mechanic added more coolant. The dealer was contacted and stated there was no recall on the vehicle for the failure. The manufacturer was contacted and stated that the vehicle was not under recall for the failure. The failure mileage was 124,000.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, an audible chime was heard with an unknown message displayed before the vehicle decelerated to 25 MPH. The contact stated after turning off and restarting the vehicle, the failure was self-corrected but recurred. The vehicle was taken to the local dealer who was unable to duplicate the failure. The contact discovered later that the coolant reservoir was constantly low and coolant needed to be added frequently. On several occasions, coolant had leaked from the engine. The cause of the failure was not determined. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number 17V209000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 90,000.
Vehicle was taken to local Ford dealer for recalls and coolant issue as noted on service right up as follows; Customer states coolant issue, no visible leak and holding pressure, customer adds about 1 gallon of coolant per month. Per technician; Customer in need of engine. We have researched and we have called two major engine rebuild companies and there are no 2.4 Liter engines to be found. We called a local Ford dealer and spoke to parts department and they stated that they do not have any new 2.4 Liter engines available nor is there any projected build times. I have checked into using a 2.5 Liter and the engines are not interchangeable and basically I have a good car with no engine and cannot be traded or sold.
The contact owns a 2014 Ford Escape. The contact stated that the vehicle previously had the transmission replaced due to a shift solenoid failure. The contact stated that while driving at an undisclosed speed, the vehicle overheated and a burning odor was detected with smoke coming from the engine compartment. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 114,000.
The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The contact stated that there was a knocking sound coming from the engine compartment. The contact stated that the vehicle then failed to properly accelerate and sometimes drove rough. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 36,000.
The contact owns a 2014 Ford Escape. The contact stated that the cooling system was losing coolant. The low coolant warning light was illuminated. The driver added additional anti-freeze. While driving at various speeds, the vehicle misfired, overheated, and stalled. The contact detected white smoke coming from the exhaust pipe. The vehicle was taken to an independent mechanic who informed the contact about an unknown recall. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 14V495000 (Electrical System). The failure mileage was approximately 100,000.
Car detected low coolant and coolant was added two days in row. On second day the coolant was gone and car warned of high engine temperature, it stopped accelerating and warned to pull over safely while going 75mph on a freeway. Once checked, coolant was completely out and refilled again. Took to a Ford Dealership where had to pay for diagnostic because the Recall for the coolant issue was "Fixed" in 2019. Cause was determined that all the coolant flowed into Cylinder 3 leaving car with only 3 cylinders. Car won't go over 40 mph, and Ford wants thousands to fix an issue that they recalled for. They masked the problem until the car is literally unusable.
The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the message "high temperature" was displayed. When the failure occurred, the motive power was suddenly reduced and the vehicle would not properly accelerate. Additionally, the transmission warning and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic who indicated that although the "high temperature" message was displayed, the engine was not overheating. The cause of the failure was not determined. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 78,000.
The ECO boost engine has a design flaw that makes the coolant not correctly cycle through the machine. Instead, it sits in the hot engine and vaporizes, eroding the engine over time and it can catch fire. There is a current class action lawsuit against FORD, which does not recognize this as a fault. I've had overheating problems where I can't drive my car.
The contact owns a 2014 Ford Escape. The contact stated while driving 70-75 MPH, the vehicle began to overheat. A message indicating that the engine was overheating was displayed. The contact veered to the side of the roadway until the engine cooled down. The contact then pulled into a gas station where he refilled the coolant. The contact later noticed that coolant was leaking from the vehicle. The contact replaced the coolant reservoir, coolant hoses, and two coolant temperature sensors himself. Additionally, the contact stated while driving 60 MPH, the check engine warning light illuminated and the oil pressure warning light was illuminating intermittently. The contact pulled into a gas station and inspected the vehicle. The contact noticed that oil was leaking underneath the vehicle and onto the ground. The vehicle was towed to an independent mechanic where it was diagnosed that the cylinder head was cracked and was leaking oil. The vehicle was not repaired. The contact associated the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling).The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 90,000.
2014 Titanium Escape EcoBoost AWD. NO WARNING LIGHTS RE LOW COOLANT. I have it serviced every three - four months change oil and check fluids. Last service 05/19/2022. 208,000 miles. Car stalled/idle rough in middle of four lane freeway during rush hour. This happened last year in heat wave also. Tonight Landmark Ford in Tigard OR called, said car is totaled, needs to be scrapped or replace engine $18,000 +. Also said torque is twisted and transmission is needed. Asked if this is a known problem. Ashley at Landmark Ford said yes, this particular engine is known to leak coolant into cylinders causing engine failure. I bought the car at Landmark and they assured me they repaired ALL recalls since vehicle was new. However the coolant recall says warning light is installed and THERE WAS NO WARNING LIGHT WITH LOW COOLANT. Can't afford to pay off loan and buy a another car at 63 years old. Currently searching for repair history to see if this recall repaired. Where is the recall notice on this when there is page after page of exactly the same complaint on nhsta site? Last time I had a known issue Ford dealer refused to repair said my only recourse was to report to nhsta. That doesn't seem to be working for anyone else. There are so many complaints re this here just this year WHY ISNT' THIS RECALLED AND FIXED BY FORD!!!!!
per the coolant recall issued in 2017/2018, I had my car repaired at Ted Britt Ford where I bought my card. I have now had a coolant issue and my car now has been towed to a car repair shop that is stating I will need to buy a new engine due to a crack at cylinder 3 (Which I see repeated over and over for the exact cause on the message boards due to poor recall and that it needs to be recalled again) at a cost of approx $9,000 even though Ford has had these recalls but did not fix the problem as many upon many complaints on the message boards and many phone calls, emails to Ford with no resolutions. I am reaching out to NHTSA in hopes that not only my issue will be resolved whether through a recall. I look forward to a positive, speedy remedy as my car is now sitting in a repair shop parking lot. I have reached out to Ted Britt via email asking for help but once they found out it was due to this recall issue they have stopped responding. The Manager's name is [XXX]. **Update he did respond to me on 9-3-2022 with the 2018 Recall record (which I have uploaded here) and said I need to call Ford directly at 800.392.3673. I will call on Tuesday due to them being closed for the Labor day holiday. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate and then lost motive power. The vehicle was able to restart. The vehicle was taken to the dealer where it was diagnosed with a coolant leak in cylinder # 3. The dealer informed the contact that the long block and engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Cooling sensor triggered. Car has been inspected, there is not indication that car overheated. Have been advised it is related to Safety Recall 13S12-S2. Ford is stating this VIN does not fall into the set # of recalls processed for this recall.
The contact owns a 2014 Ford Escape. The contact stated that the vehicle received a routine oil change; however, after arriving to her residence she became aware that the check engine warning light had remained illuminated on the instrument panel. The contact turned off and restarted the vehicle and noticed smoke coming from underneath the hood. The contact inspected the vehicle and noticed there was no oil in the engine. The dealer was contacted and stated that the VIN was not under recall for the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 144,036.
The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the coolant warning light would illuminate on the instrument panel. The contact called the dealer and was informed her vehicle was not under warranty. The contact also stated that while driving at 15 MPH, the vehicle shut off as the temperature gauge indicated that the engine was hot. There was white smoke coming from the exhaust pipe. The contact had the vehicle towed to an independent mechanic where she was informed that the cylinder had cracked and had leaked coolant into the engine which resulted in engine failure. Upon investigation, the contact discovered NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) which she linked to the failure. The vehicle had been repaired. The failure mileage was approximately 98,000.
The car failed while driving, it was inspected by and independent mechanic and also the Ford dealership, van bortel Ford in Rochester NY - it's a 2014 Ford escape titanium with 60,000 miles on it. They said the coolant leaked into the engine and the engine now needs to be replaced. We routinely maintained the car. There was no indication or lights that went off warning us of the issue - the car just suddenly stopped working one day and said it was overheating but there was no smoke coming from the engine. We could have gotten hurt while driving since it stopped automatically.
The contact owns a 2014 Ford Escape. The contact stated while driving at an unknown speed, she noticed that the check engine warning light was illuminated on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that cylinder #3 showed signals of coolant intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA for assistance. The failure mileage was 1,047.
For the past five years, I've been experiencing low coolant issues which I realize isn't a safety problem in and of itself. It's been an ongoing issue and I've spent hundreds of dollars to have the same problem continuing to recur. The mechanics claim there's no leak yet every 2-3 months I have to put antifreeze in my car. Several times without notice (low coolant light not working), a high temp light comes on telling me to pull over to safety. The engine goes to low power. Usually after about 10-15 minutes, the car is fine. I've explained this to the dealership and never have they been able to find a problem, but I think the two are connected. The most recent safety-related issue was without notice, the high temp warning came on in very busy traffic and the car powered-down, presenting a significant safety hazard. THE CONSUMER REFERENCED RECALL 22S43/22V413, STATING THE VEHICLE EXPERIENCED THE SAME FAILURE. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR.
The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 55 MPH, the vehicle was shaking abnormally. The vehicle then started losing motive power with the check engine warning light was illuminated. The contact pulled over and stopped the vehicle and noticed that smoke was coming from the exhaust pipe. The vehicle was towed to a dealer and diagnosed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 108,000. The contact has stated that the vehicle is still being held at the dealers and has yet to be fixed.
The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the vehicle would not properly accelerate due to a #2 engine cylinder misfire. Additionally, there was blue smoke coming from the exhaust. The vehicle was taken to the local dealer who diagnosed that the vehicle had experienced an internal coolant leak into the engine cylinder. The contact indicated that the failure eventually caused damage to the engine head gasket and the vehicle was inoperable. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 110,000.
While driving on the highway at 65mph the engine began to fail. The Engine light came on and began flashing. I lost power in the engine, the car began to jerk and lost acceleration. Luckily I was able to make it to the side of the road and call for assistance. I had the vehicle towed to a repair shop, the mechanic ran a diagnostic test. It was determined that there is internal engine failure. The car is at 113,000 miles and hadn't had any issues or warnings prior to this happening. The mechanics can not find what has caused the engine failure. I was told that the engine needs to be replaced at an estimated cost of 7000 dollars! This vehicle has been maintained and taken care of, it's very dangerous having an engine spontaneously fail while driving on the highway. The engine should not be failing at 113,000 miles.
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle overheated and cannot simply be fixed. The check engine warning light illuminated with a message to stop the vehicle immediately displayed. The temperature gauge was on HOT. The contact turned the vehicle off for 5 minutes, then restarted and drove to the local independent mechanic. The vehicle was diagnosed with an expansion tank crack and sensor failure. The mechanic related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The expansion tank and sensors were replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000. Mechanic changed 3 sensors and the expansion tank and has cost consumer over $400. Engine is overheating and can only be fixed by the manufacturer.
The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light illuminated and there was smoke coming from underneath the hood. Additionally, the temperature gauge indicated that the engine was overheated. Upon inspection, it was discovered that the engine coolant was constantly low however, there were no visible leaks present. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine cylinder causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 100,000.
Coolant is being leaked into the engine, have to "top" off coolant every couple of weeks, no visible leaks underneath, engine light has come on, and there has been rough idling and driving experienced. Engine light will go off (on its own) and car will run ok, but happening more frequently and feel the inevitable is an engine replacement (was told that this is what will need to happen)
What component or system failed or malfunctioned, and is it available for inspection upon request?-Coolant/temperature sensor causing the vehicle to overheat, cylinder head to crack, and coolant leak into the engine. Safety jeopardized?-Yes, the car was then burning the coolant and it was entering the air and inhaled. Possible connection to a confirmed cancer case in the main driver. Has the problem been reproduced or confirmed by a dealer or independent service center?-Yes, it was reported to two separate Ford dealerships a total of 5 times. Each time the dealership told me they could not diagnose the problem. I took the car to an independent service center and it was confirmed the head was visibly cracked in 3 locations and the car was burning coolant and emitting it through the exhaust. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?-The vehicle has been to Ford dealerships and inspected for service, recalls, and multiple times for this specific issue. Were there any warning lamps?-No warning lamps, no other symptoms prior to the failure. I purchased the vehicle from Fred Beans Ford, West Chester in Feb. 2016. In Oct. 2016 the vehicle overheated without any warning lamps or messages and it was towed to Fred Beans Ford. The service department stated there were no issues with the vehicle but replaced the temperature sensor that was recalled. The problem continued with the coolant level decreasing and no leaks could be found. The vehicle was taken to Fred Beans for a coolant leak 3 additional times and each time I was told they could not diagnose it and they just refilled the coolant. After this I checked the coolant daily and refilled it if needed to the appropriate level. October 2021 I took it to New Holland Ford where they could not diagnose it. May 2021 an independent center and machine shop where 3 cracks were found in the head causing coolant to leak into the engine and come out the exhaust.
Car is losing coolant. Had pressure tested and am told there is no leak but the issue is a blown head gasket. No warning signs were present regarding this issue, posing a huge safety risk. Coolant is leaking into engine due to faulty gasket. I am told that this issue is extremely prevalent with other Ford EcoBoost engine models as well.
The contact owns a 2014 Ford Escape. The contact stated while driving 35-45 MPH with her granddaughter in the front passenger’s seat, the vehicle began to stall. The warning "Low Coolant Level; Service Vehicle Immediately" message was displayed. The contact veered to the side of the road. The contact was able to restart the vehicle and drove back to her residence. The contact's son refilled coolant in the vehicle. However, the failure reoccurred while driving the next day. The contact's son, an independent mechanic, diagnosed that the coolant sensors, the engine spark plugs, and unknown parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle had previously been repaired for a coolant leak failure in 2017 and 2018. The manufacturer referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 122,000.
NHTSA Campaign Number: 17V209000 This current recall, is not attached to the VIN for my Ford Escape and the car is in the shop for the exact issue. Ford said the NHSTA would have to attach the known recall to the VIN Ford Repair order 787886
The contact owns a 2014 Ford Escape. The contact stated while idled and attempting to park in her driveway, there were flames coming from under the hood. The hood was opened and flames were visible from the engine. No warning lights illuminated. The contact mentioned that the vehicle overheated, there was a cracked cylinder and an oil leak prior to the fire. The origin of the fire was unknown. The contact extinguished the fire with a fire extinguisher. The fire department was not notified. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and was referred to the NHTSA Hotline. The failure mileage was 100,000.
The contact owns a 2014 Ford Escape. The contact stated while driving approximately 30 MPH, the vehicle lost motive power. Additionally, while depressing the accelerator pedal, the turbo boost made a loud high-pitched sound. The contact stated that the low engine coolant warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle with a DTC code for misfires in cylinder #1 through cylinder #4. The mechanic determined that the valve cover gasket needed to be replaced. The vehicle was repaired. The failure reoccurred and the vehicle was towed to a different independent mechanic who diagnosed that there was coolant in the cylinders. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 106,000. The VIN was not available.
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle overheated and the coolant needed to be refilled daily. The vehicle was taken to two independent mechanics who related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was unknown.
The contact owns a 2014 Ford Escape. The contact stated while reversing out of the driveway, the vehicle stalled. The contact stated that the engine was overheating and coolant started leaking from the vehicle. The warning light for the engine overheating was illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 92,000.
The contact owns a 2014 Ford Escape. The contact stated while driving 60 MPH, the RPM fluctuated before the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to pull to the side of the roadway and had the vehicle towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000
Owner was driving vehicle approximately 40-45 mph when a yellow light appeared on the dash and message 'powering down' came on. Owner pulled over opened the hood to find smoke and then flames which caused damage to their vehicle. Claim 31V4FM458
The contact owns a 2014 Ford Escape. The contact stated that while checking the oil, the contact noticed that the coolant level was very low. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The approximate failure mileage was 71,000.
I own a 2014 Ford Escape with 60,000 miles on it. Upon turning on the vehicle, the check engine light came on. Several days later, also also upon turning on the vehicle, the dash showed a "low coolant" warning. Ford's mechanics inspected the vehicle and found that coolant was leaking into the Escape's engine. Their determination is that it needs a new engine. Ford had previously installed a coolant level sensor in the vehicle as part of a 2018 recall. The recall states that, "[i]f the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil. If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire." The sensor is unhelpful; it notifies you once the coolant is low - after coolant has leaked into your engine and you're already in the unsafe situation described in the recall. There was not any other indication (coolant under the vehicle, for example) of an issue before the check engine light came on. Ford performed an oil change on the vehicle 3,400 miles ago and noted no issues with the cooling system or the engine.
Head gasket was damaged but little to no signs that it was malfunctioning. Only warning code was spark plugs. Replaced spark plugs but light kept turning on. If the mechanic had not looked deeper at the issue my safety would have been compromised due to lack of notifications when car was being diagnosed
I am having to add coolant in the reservoir. There is a indicator on the dashboard states coolant low. I don't know where the coolant is going. They're no visible leaks. I have not had a recall for this matter. Recalled are 2014 Ford Escape. They can overheat due to lack of antifreeze. Lack of coolant circulation could cause the engine to overheat and experience a crack in the cylinder head. A cracked head can cause pressurized oil leaks, oil that can leak onto hot engines. There have been reported fires.
The contact owns a 2014 Ford Escape. The contact stated while starting the vehicle, the low coolant warning light illuminated. The vehicle would also stall with a burning odor was present coming from the antifreeze. The contact added coolant and the warning light was no longer displayed. The failure was persistent. The vehicle was towed to a dealer where it was diagnosed that the heater hose failed. The hose was replaced; however, the failure continued. The vehicle was returned to the dealer due to the coolant not circulating in the engine. The vehicle was not repaired. The contact linked the failure to NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling) and 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The approximate failure mileage was 115,189. Claim number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”
The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plug in cylinder number four was welded into the head of the engine, causing an engine failure. The independent mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 88,000.
My warning light comes on and it says coolant is low. I add some coolant and the warning light goes off. In a month the same thing happens again. I add coolant again. I have to keep adding coolant approximately every month. There is no puddle under car and the heat temperature gauge stays the same in normal range. Also My Daughter’s 2014 Escape also does the same thing. Hers started doing it in November.
My 2014 Ford Escape warning light comes on and says coolant is low so I add coolant and the warning light goes away. In another month this happens again so I add coolant again and light goes off. This happens approximately every month. The temperature gauge stays the same, it stays normal. My moms 2014 Escape does the same thing.
The contact owns a 2014 Ford Escape. The contact stated that initially, the coolant valve had become defective which resulted in her vehicle overheating as indicated by the temperature gauge. The contact took the vehicle to an independent mechanic where they replaced the coolant valve and coolant tank. Despite the repairs, the failure persisted and the vehicle was taken back to the mechanic where the diagnostic trouble code indicated that the coolant bypass was defective. The contact had the coolant bypass valve replaced and later discovered NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) which she linked to the failure. Also, the contact stated that while her daughter was at a red light, the vehicle shut off without warning. The contact's husband was called to the scene and was able to restart the vehicle. Once home, the vehicle was towed to the same independent mechanic where the vehicle was diagnosed with a defective transmission. The transmission was replaced. Additionally, she also stated that her vehicle would fail to start up after filling the vehicle with fuel. After multiple attempts, the contact was able to restart the vehicle and drove the vehicle back to the independent mechanic where he diagnosed the vehicle with a defective fuel pump. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline). The contact then called both the dealer and the manufacturer and was informed that her vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 90,000. Consumer's daughter was sitting at the red light the car shut off, when she turned the car back on she was in drive but the car went into reverse. She almost hit the car behind her. She had to try and shift into drive but was only able to get it into neutral and move the car to the side so the other cars could get past. She had to remain with her foot on the brake because it would not shift into park. My husband had to come and help her. Vehicle was towed and transmission was replaced.
The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds the vehicle would overheat and produce smoke from the engine compartment. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was awaiting diagnostic testing. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 118,000. THE CONSUMER STATED THE VEHICLE LEAKED COOLANT. ALSO, THE ENGINE WAS RUNNING ROUGH AND BLOWING SMOKE. THE ENGINE NEEDED TO BE REPLACED.
The car loses coolant but know leaks. The dash says coolant low so I add coolant to the reservoir and then it is fine till around a month and does it again so I do the same thing. Started doing it when got cold and use heater all the time. My daughter has a 2014 escape to and it is also doing it.
The contact owns a 2014 Ford Escape. The contact stated that while his son was driving at an undisclosed speed, the vehicle overheated and there was smoke coming from the vehicle. The vehicle was towed to the independent mechanic, who diagnosed that the turbo and wiring harness was burnt, and there was coolant leaking in cylinders # 2 and # 3. The mechanic replaced the turbo, wiring harness, and valve cover gasket; however, after the repairs, the mechanic discovered there was a cracked head gasket. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 106,000.
The contact owns a 2014 Ford Escape. The contact stated that the coolant was leaking. Additionally, the vehicle failed to heat up. The contact added coolant to the coolant reservoir however, the coolant level was low the next day. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who informed the contact that the coolant system was pressurizing. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 81,000.
The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle overheated and shut off. The vehicle was towed to the local dealer where it was diagnosed that there was an air bubble in the coolant. The fluid was drained and refilled. The vehicle was repaired however, the failure recurred. The vehicle was taken to the same local dealer where it was diagnosed that the cooling fan was inoperable. The vehicle was towed to the same dealer to be diagnosed. The contact was informed that there was oil mixing with the coolant. The contact stated the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The approximate failure mileage was 51,479.
The contact owns a 2014 Ford Escape. The contact stated that while at a complete stop, the vehicle would intermittently fail to accelerate upon the depression of the accelerator pedal without warning. As the failure persisted, the contact checked the engine and discovered that there was no coolant in the engine. Due to the failure, the contact had the vehicle towed to a dealer where the mechanic discovered that the coolant sensor was defective. Upon investigation, the contact discovered NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) which he linked to the failure. The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 126,000.
Coolant level sensor failed after repair for recall number 17S09. Mechanic reports that senior failed in same way as documented in the recall. However Ford refuses to conduct the repair a second time.
2014 Ford Escape presents with major engine cooling system issues for several years despite regular repair and maintenance to these systems. Heat blows cold unless driving 55 mph or more and coolant needs to be replaced every two weeks during the fall and winter. Engine coolant leaks onto engine block despite regular repair for several years. Serious safety hazard possible due to this.
It is an ongoing issue with the 2014 escape. They had a recall out for the coolant system. A healthy engine does not use coolant. I kept having it checked it had no visible leaks but was losing coolant No visible leaks. I got an engine light I took the car to Ford dealer here in Scarborough Toronto he told me the car coolant has been leaking into engine blocks. The dealer is claiming it has nothing to do with the recall. Ford won't fix it and is saying it's not part of the recall. They are saying I have to replace my whole engine. It is a 2014 Ford escape with 110000Km on it.
The contact's niece owned a 2014 Ford Escape. The contact stated that while his niece was driving at 60-65 MPH, she saw smoke coming from underneath the hood of the vehicle. The coolant warning light illuminated. The contact stated that as his niece veered to the side of the road and exited the vehicle, she saw fire underneath the vehicle. The contact's niece was able to extinguish the fire with the assistance of the fire department. A police report was filed. The vehicle was towed to a tow yard where it was totaled. The used car dealer was notified of the failure. The manufacturer was notified of the failure and advised the contact that they could not assist as the VIN was not included in the recall for NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING). The approximate failure mileage was 125,000.
The car continues to have a leak of coolant even after the dealership claims it has been repaired. There is no visible sign of a coolant leak. The engine continues to run hot on a daily basis. The car does not even give a signal warning until it has already reached high temperatures and then states to shut the engine down immediately. The service center refuses to inspect my car as they state the recall has already been repaired. It appears to be an on going problem with 2014 1.6L Escape engines.
Coolant is leaking into the engine, Ford is aware of this issue and has owners install an engine coolant sensor to avoid a potential fire risk. This was done with this vehicle however it obviously does not fix the underlying problem.
Vehicle began shaking when idling and was taken to independent repair shop. Upon their inspection oil was found around the spark plugs which was an indication that there was a cracked cylinder head caused by overheating and requiring a new engine. There had been no sensor alert that coolant levels were low.
Vehicle continues to lose coolant. No visible leaks. Vehicle previously tested for coolant loss. Dealership performed pressure test. Tested satisfactory. Problem has persisted. FORD has issued a recall for coolant loss. Contacted FORD, told my vehicle is not on the recall list. My vehicle has the 1.6l ecoboost engine that has a known problem of coolant leaking into the cylinders. FORD customer service is unable to explain why my vehicle is not part of the recall, only saying my VIN is not part of the coolant recall. At some point my vehicle will suffer catastrophic engine failure or a fire. FORD has put coolant level sensors in vehicles with this engine. This does not solve the leaking problem, but at least monitors coolant level. My VIN strangely does not qualify for this.
The contact owns a 2014 Ford Escape. The contact stated that while driving at slow speeds, the vehicle overheated. There was an abnormal odor and detection of heat inside the vehicle. A message to pull over and check the engine was displayed. The vehicle was taken to the local dealer where it was diagnosed that there was anti-freeze in the engine and the engine needed to be replaced. The repair parts were not available. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact mentioned being extremely concerned about driving the vehicle and a possible fire. The failure mileage was 51,187.
I was driving on the highway and all of the sudden the temperature gauge maxed out and the console said engine overheating. I pulled off to the side and as soon as I put the car in park, the gauge returned to normal. The coolant reservoir was full and the radiator was not unreasonably hot. The check engine light came on at the beginning and went away as soon as I pulled off. I do not know what caused this problem, but it has not been recreated since then.
The contact owns a 2014 Ford Escape. The contact stated while driving 65 MPH, the vehicle started overheating with a warning light on the instrument panel. The contact pulled over to the side of the road and opened the hood and saw coolant leaking all over the engine. The contact added some water in the vehicle and waited a few minutes and drove back to the residence. The contact’s husband works as a mechanic and diagnosed the vehicle with a cracked coolant reservoir. The vehicle was repaired, and the entire cooling system was replaced however, the failure persisted. The contact took the vehicle to an independent mechanic to be inspected however, the mechanic was unable to duplicate the failure. The contact was informed that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
The contact owns a 2014 Ford Escape. The contact stated while driving 50 MPH, the low on coolant level warning light illuminated. While driving, another message was displayed on the instrument panel stating that the engine was overheating, do not drive. The contact pulled over into a parking lot and attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to his residence. The next day the contact had the vehicle towed to the local dealer. The local dealer inspected the vehicle but was unable to restart the vehicle. The battery and starter were replaced, and the vehicle was diagnosed. The contact was informed that the engine needed to be replaced. The contact took the vehicle to an independent mechanic and the engine was replaced; however, the engine overheating message was still displayed on the instrument panel. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
The contact's father owns a 2014 Ford Escape. The contact stated that while his father was driving at an undisclosed speed, the vehicle overheated and loss motive power. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic who informed the contact that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was then towed to the dealer and diagnosed that there was coolant found in cylinder number 2 from a cracked head gasket. The contact was informed that the engine needed to be rebuilt or replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was 44,778.
I have a cracked cylinder head on cylinder number 3 that is leaking coolant into my engine. My vehicle was bought directly from Ford in 2014 and has 68,900 miles on it. I have done all of the routine maintenance over the years and there is absolutely no reason my vehicle should be having this issue. I have already had my car in the shop multiple times for the same issue. Engine light kept coming on and I could barely get it too accelerate before I was told it will cost almost $9000 to fix. I attempted to call Ford and they claim there is nothing they can do for me.
The coolant replacement valve need to be replaced every 6 months and there are other year of this vehicle that has been recalled but, I do not see it recalled on the 2014. I have replaced this part almost 5 times since I bought this car from my dealership.
The contact owns a 2014 Ford Escape. The contact stated that the check engine warning light illuminated while driving at an undisclosed speed. The vehicle hesitated to start with an abnormal odor. The vehicle stalled while parked in the driveway on three separate occasions. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure. The dealer was contacted and the contact was informed to bring the vehicle in to be diagnosed. The contact felt that the vehicle was unsafe to be driven. The failure mileage was approximately 67,500.
The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle was leaking coolant. The contact stated that the low coolant warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed with a cracked valve in the coolant system. The contact was informed that the coolant system needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been serviced under NHTSA campaign number: 17V209000 (Engine and Engine Cooling) prior to owning the vehicle however, the contact was relating the failure to the recall. The manufacturer had been informed of the failure and informed the contact that recall had already been serviced. The failure mileage was approximately 103,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED SHE HAD NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) COMPLETED AT AUTONATION FORD SANFORD (4911 WAYSIDE DR, SANFORD, FL 32771, (407) 680-0781) BACK IN 2019. THE CONTACT STATED SHE WAS UNABLE TO START THE VEHICLE IN APRIL 2021. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED BACK TO AUTONATION FORD SANFORD (4911 WAYSIDE DR, SANFORD, FL 32771, (407) 680-0781) WHERE IT WAS DIAGNOSED WITH A COOLANT LEAK WHICH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS COOLANT IN CYLINDER NUMBER 3. THE VEHICLE WAS NOT YET REPAIRED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,925.
I REPLACED THE SPARK PLUGS ON 4/25/2021 FOR MY 2014 FORD ESCAPE SE DUE TO AN P0303 ERROR INDICATING A MISFIRE FOR # 3 CYLINDER. ALL THE SPARK PLUGS WERE EASILY CHANGED EXCEPT CYLINDER #3, THIS SPARK PLUG SEIZED. AS A RESULT, I HAD MY FORD ESCAPE TOWED TO HASTINGS FORD (GREENVILLE, NC) ON 4/29/2021. GARY FROM THE SERVICE DEPARTMENT CALLED TO TELL ME (@5:00 4/29/2021) THAT THE MECHANIC WAS UNABLE TO REMOVE THE SEIZED SPARK PLUG AND THAT REPLACING THE CYLINDER HEAD WOULD NOT BE SUFFICIENT. THE ENGINE (1.6 L ECOBOOST) IS KNOWN TO LEAK COOLANT AND THAT IT WOULD BE A WASTE OF TIME AND MONEY TO JUST REPLACE THE CYLINDER HEAD. THE SERVICE DEPARTMENT RECOMMENDED THAT I REPLACE THE "LONG BLOCK" FOR A TOTAL COST OF $7800 (INCLUDING LABOR). MY VEHICLE ONLY HAS 104,954 MILE. THE DEALERSHIP KNOWINGLY ACKNOWLEDGES A DEFECT WITH THE MOTOR BUT WILL NOT ACCEPT RESPONSIBILITY TOWARDS FIXING THE ENGINE. I CALL FORD'S CUSTOMER SERVICE ON 4/29/2021 @ 6:06 TO ASK FOR ASSISTANCE IN REPAIRING MY VEHICLE (CASE # - CAS-31599643) AND RECEIVED A CALL FROM A SUPERVISOR ON 4/30/2021 @ 1:37. JOEL INDICATED THAT FORD ASSUMES NO RESPONSIBILITY TOWARDS THE REPAIR OF MY VEHICLE SINCE IT'S BEYOND THE POWERTRAIN WARRANTY. I HAVE FOUND 2 CLASS ACTION LAW SUITS AGAINST FORD FOR THE 1.6 L ECOBOOST DUE TO THE COOLANT LEAK DAMAGE TO THE ENGINE AND BELIEVE THAT FORD SHOULD BE RESPONSIBLE FOR THE REPAIRS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING COOLANT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO HUB CITY FORD, INC. (2909 NW EVANGELINE THROUGHWAY, LAFAYETTE, LA 70507) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC STATED THAT THERE WAS NOTHING THAT NEEDED TO BE REPLACED. THE CONTACT WANTED A SECOND OPINION AND TOOK THE VEHICLE TO COURTESY FORD SOUTH (1201 US-167, ABBEVILLE, LA 70510) WHERE IT WAS DIAGNOSED WITH THE COOLANT RESERVOIR NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,328.
DUE TO COOLANT LEAK/BURNING/LEAKING INTO ENGINE I AM HAVING TO ADD COOLANT TO MY VEHICLE EVERY OTHER MONTH WHEN THE VEHICLE ALERTS ME THAT COOLANT LEVEL IS LOW. I TOOK CAR IN BACK IN 2018 WHEN THE RECALL FOR THIS ISSUE WAS CREATED. THE RECALL DID NOTHING TO FIX THE ACTUAL ISSUE OF WHERE THE COOLANT WAS GOING AND ONLY INSERTED A SENSOR IN THE SYSTEM TO NOTIFY THE DRIVER OF THE ISSUE SOONER TO HOPEFULLY PREVENT ENGINE FROM CATCHING FIRE DUE TO RUNNING TOO HOT. MY VEHICLE HAS LESS THAN 55K MILES AND ENGINE IS NOT PERFORMING AS IT DID BEFORE AND I AM CONCERNED THAT COOLANT HAS DAMAGED MY ENGINE. FORD CUSTOMER SERVICE HAS SAID THAT SINCE MY VEHICLE IS 2014 MODEL YEAR THAT IT IS OUT OF ANY WARRANTY. THIS IS REALLY NOT ACCEPTABLE AS I MENTIONED THEY IDENTIFIED AN ISSUE WITH THE COOLANT BUT DIDN'T FIX IT AND ONLY PUT AN EARLY ALERT IN. PLEASE LOOK INTO AND ADVISE HOW I CAN GET THIS CORRECTED OR REPLACED. WHEN THIS HAPPENED IN 2018 THE VEHICLE SAID IT WAS RUNNING HOT AND REDUCED POWER AND I COULD ONLY DRIVE IT FOR A FEW MINS AT A TIME TO GET IT TO A DEALER TO CHECK IT OUT. THIS WAS IN JULY 2018 AND I HAVE BEEN ADDING COOLANT EVERY COUPLE OF FEW MONTHS SINCE JULY OF 2018.
THERE IS A COOLANT SYSTEM LEAK SIMILAR TO THAT IN FORD RECALL #17S09 (NHTSA CAMPAIGN #17V209), BUT THE DEALER SAYS MY CAR IS NOT COVERED BY THAT RECALL.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE COOLANT WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE HAD TO REFILL COOLANT RESERVOIR REPEATEDLY. NEITHER THE LOCAL DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE STALLED. THE CONTACT THEN SAW SMOKE EMERGING FROM THE ENGINE COMPARTMENT. THERE WERE NO CRASH OR INJURIES DUE TO THE FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE UNDERNEATH THE VEHICLE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO GORDY'S AUTOMOTIVE REPAIR (2639 S FIELDSPAN RD, DUSON, LA 70529). THE CONTACT HAS NOT NOTIFIED THE LOCAL DEALER. THE VEHICLE HAS BEEN NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAS NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 116,883.
DURING A ROUTINE OIL CHANGE, THE TECHNICIAN FOUND A COOLANT LEAK. AFTER AN IN DEPTH DIAGNOSIS, THE TECHNICIAN PREFORMED A COOLANT PRESSURE TEST. HE FOUND COOLANT INTRUSION IN TWO CYLINDERS. THE FORD SERVICE CENTER WROTE: RECOMMENDED IMMEDIATE ATTENTION TO REBUILT/REPLACE THE ENGINE. THEY PREFORMED COOLANT PRESSURE TEST LEAKING DOWN 10 PSI WITHIN 1 AND1/2 HOUR NO EXTERNAL LEAK. THEY REMOVED ALL 4 SPARK PLUGS, USED A BORESCOPE AND FOUND EVIDENCE OF COOLANT ON TOP OF #2 AND #3 PISTON. THUS THE NEED TO REPLACE THE LONG BLOCK ASSEMBLY. THE SERVICE CENTER RECOMMENDED THE NEED TO REPLACE THE ENGINE AT THE SUGGESTED COST OF $8,000. I HAVE CHANGED THE OIL REGULARLY SINCE OWNING THIS VEHICLE. I DO NOT HAVE THE FUNDS TO DO THIS MAJOR TYPE OF REPAIR. WHY HASN'T FORD RECALLED THE VEHICLE TO CORRECT THIS PROBLEM SINCE THIS HAVE BEEN A PROBLEM SINCE 2010?
FORD ESCAPE SE 2014 ALL COOLANT LEAKED, CAR COULD NOT RUN, WHITE SMOKE AND NOW ALSO HAS OIL LEAK. THERE IS RECALL 17V209000 DATED 03/27/2017 THAT DESCRIBES WHAT HAPPENED TO MY VEHICLE YET THE DEALER MENTIONED THAT MY CAR HAS NO RECALLS OUTSTANDING. I WAS JUST LEAVING MY HOME WHEN THIS HAPPENED AND HAD TO STOP THE CAR. ONLY THE YELLOW CHECK ENGINE LIGHT CAME ON AND THE RED "I" IN CLUSTER. RIGHT NOW MY CAR IS IN THE SHOP AND THEY ARE CHECKING TO SEE EXACTLY WHY THIS HAPPENED. AS SOON AS I KNOW AND GET THE ESTIMATE, I WILL BE POSTING IT IN THIS COMPLAINT. ALSO CALLED FORD AND THEY SAID THAT ANY QUESTIONS HAD TO BE THRU THE DEALER WHICH I HAD ALREADY DONE. CHECKED MY RECALLS ONLINE AND ALSO SAYS NO RECALLS.
I WAS DRIVING THE CAR WHEN IT STARTED HAVING PROBLEMS. I TOOK IT TO MY MECHANIC AND HE CHECKED THE CAR OUT AND CALLED ME TO TELL ME THAT THE VACUUM PUMP FAILED BECAUSE IT WASN'T GETTING ANY OIL FROM THE ENGINE AND IT CAUSED THE ENGINE TO LOCK UP. THE OIL GAUGE SHOWED THAT IT WAS FULL. NOW MY ENGINE NEEDS REPLACED! I HAVE ALWAYS BEEN A FORD OWNER AND FOR THIS TO HAPPEN TO A 2014 FORD ESCAPE WELL I GUESS I WON'T BE BUYING A FORD PRODUCT AGAIN. I STRUGGLE TO MAKE ENDS MEET AS IT IS BUT THE COST OF REPLACING THE ENGINE IS TOO EXPENSIVE FOR ME.
COOLANT LEAKING IN #3 CYL, LOOKS TO BE A BAD CASTING IN THE BLOCK FROM FACTORY, OVERHEATS AND USES COOLANT
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND JERKED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.
2014 FORD ESCAPE TITANIUM, 1.6 ECOBOOST ENGINE, SINCE AROUND 55000 MILES, NOTHING BUT ISSUES RELATED TO ENGINE AND COOLING SYSTEMS...CAR HAD RECALL THAT FORD DID NOT HAVE PARTS FOR, ENGINE FROZE UP COOLANT AND OIL ALL OVER THE INSIDE OF THE ENGINE AND NEEDED TO BE REPLACED, FORD REPLACED ENGINE DUE TO THE FACT THAT IT WAS DOCUMENTED THEY DID NOT HAVE THE PARTS FOR THE RECALL YET AND THE WORST CASE SCENARIO HAPPENED. THIS SHOULDN'T HAPPEN IN A CAR THAT HAS 55000 MILES ON IT. THEY INSTALLED THE COOLANT SENSOR AT THAT TIME AS WELL. THEN AT 75,000 MILES, THE TRANSMISSION WENT WITHOUT WARNING WHILE DRIVING WITH 2 CHILDREN IN THE CAR. I HAD IT REPLACED BY MY PRIVATE MECHANIC FOR $4500. LAST WEEK, USED THE FACTORY INSTALLED REMOTE START X1 IN 20 DEGREE NEW ENGLAND WEATHER, AND WHEN TRIED TO GO OUT TO CAR, THE HIGH TEMP CODE WAS ON AND THE ENGINE WOULDNT START. LET IT SIT FOR 5 HOURS IN THE 20 DEGREE WEATHER, CLEARLY ENGINE NOW COOL BUT STILL WOULDN'T START...HAD IT TOWED TO MY MECHANIC, NEXT AM HE LET ME KNOW THAT THE 2018 COOLANT SENSOR WAS BLOWN AND LEAKING COOLANT...REPLACED AND REPAIRED AT COST OF $250...WHY SHOULD A SENSOR GO AFTER ONLY 2 YEARS? SO MANY ISSUES WITH THIS ONE CAR ALL AROUND THE COOLANT AND THE ENGINE. I HAVE CONTACTED THE LAWSUIT FILED IN DECEMBER TO JOIN THIS AS WELL.
I WAS DRIVING WHEN THE HIGH ENGINE TEMPERATURE STOP SAFELY ALERT POPPED UP ON THE SCREEN ABOVE THE STEERING WHEEL. I WAS DRIVING IN A RESIDENTIAL AREA WHEN THIS HAPPENED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE OVERHEATED AND WENT INTO LIMP MODE. AS A RESULT, THE EXHAUST PIPE STARTED TO SMOKE. THE CONTACT STATED THAT THE ENGINE WAS HOT AND MAKING CRACKING SOUND. THE FAILURE CAUSE A COOLANT LEAK. THE WARNING INDICATOR LIGHT ILLUMINATED ENGINE OVERHEATING. THE VEHICLE WAS TAKEN TO COOK COUNTY FORD INC (1000 S. HUTCHINSON AVE, ADEL, GA 31620) AND THE CONTACT WAS INFORMED THAT THE COOLANT SENSOR AND HOSES FAILURE HAD TO DO WITH A RECALL AND THE VEHICLE WOULD BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED HOWEVER, THE REPAIR FAILED TO FIX THE ISSUE. THE CONTACT STATED THAT TWO WEEKS LATER THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER AND WAS DIAGNOSED THAT THE ENGINE CYLINDER HEAD WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN TO MAKE AN ABNORMAL BEEPING SOUND. AS THE CONTACT PULLED OVER, A FLAME QUICKLY ERUPTED FROM UNDERNEATH THE VEHICLE. DUE TO THE IMMEDIATE SHOCK OF THE SITUATION, THE CONTACT BECAME FRANTIC AND KICKED OUT HER DRIVER SIDE WINDOW IN ORDER TO EXIT THE VEHICLE. THE CONTACT THEN CALLED THE AUTHORITIES AND THE POLICE AND FIRE DEPARTMENT ARRIVED ON THE SCENE. A POLICE AND FIRE REPORT WERE FILED AT THE SCENE. NO INJURIES WERE REPORTED AS A RESULT OF THE FIRE. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS LATER DEEMED DESTROYED. THE DEALER NOR THE MANUFACTURER HAVE YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 17V209000(ENGINE AND ENGINE COOLING) WHICH SHE WAS UNAWARE OF PRIOR TO THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.
DRIVING ON INTERSTATE CHECK ENGINE LIGHT CAME ON THEN MESSAGE BOARD READ CAR IS OVERHEATED AND TO PULL OVER AND CAR SHUT DOWN, THEN THE TEMP GAUGE SHOT UP TO H. FINALLY CAME TO A COMPLETE STOP & CAR WAS SMOKING, OPENED THE HOOD AND SAW FLAMES, POURED WATER ON IT CALLED 911... APPARENTLY COOLLANT LEAKED OUT AND CAUSED THE TURBO TO GET HOT AND STARTED A FIRE.
THE VEHICLE RANDOMLY OVERHEATS AT TIMES AND SMOKES. NO MATTER THE AMOUNT OF COOLANT THAT'S IN THE TANK IT SEEMS LIKE IT'S NEVER FULL AND IT BURNS IT UP WITHIN MINUTES. THE VEHICLE CAN ONLY BE DRIVEN LESS THAN 8 MILES BEFORE IT STARTS SMOKING. WHEN DRIVING UPHILL SOMETIMES IT'LL SAY 'REDUCED POWER DUE TO OVERHEATING' EVEN THOUGH YOU JUST STARTED THE VEHICLE AND IT COULDN'T BE THAT HOT YET. THERE'S A RECALL ON THIS EXACT MODEL OF VEHICLE FOR THE SAME THING AND I BELIEVE MY VEHICLE WAS AFFECTED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE STATED THE VEHICLE ENGINE COOLING SYSTEM FAILED. THE CONTACT STATED THAT A MESSAGE WAS RECEIVED ON THE INSTRUMENT PANEL STATING THAT THE COOLANT SYSTEM WAS LOW AND SERVICE WAS REQUIRED. THE CONTACT STATED THAT COOLANT NEEDED TO BE ADDED EVERY TWO WEEKS TO THE VEHICLE FOR THE ENGINE NOT TO FAIL. THE CONTACT ALSO STATED THAT THE COOLANT FAILURE STARTED IN MARCH OF 2019. THE VEHICLE WAS TAKEN TO BELL FORD (2401 W BELL RD, PHOENIX, AZ 85023) HOWEVER, A DIAGNOSTIC WAS NOT PERFORMED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.*LN*JB*DT*JB Thermostat and engine coolant temperature sensor needs to be replaced.
MY 2014 FORD ESCAPE IS HAVING THE SAME PROBLEM MANY AT HTTPS://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/2014/COOLANT-LEAKING-PROBLEMS.PHP ARE COMPLAINING OF. THE ENGINE COOLANT LIGHT KEEPS COMING ON. WENT TO FORD DEALERSHIP, THEY DID EXTENSIVE TESTING ON IT, SAID THERE WAS NO PROBLEM AND ONLY THAT THE ENGINE COOLANT SENSOR CAN BE SENSITIVE. TODAY, AS WITH THE OWNER COMPLAINTS, I WAS GOING UP A HILL, AND A RED ENGINE LIGHT CAME ON SAYING 'ENGINE TOO HOT, TURN OFF IMMEDIATELY AND PULL OVER' WELL I COULDN'T PULL OVER ON THE HILL SO WITHIN ONLY A FEW SECONDS, VEHICLE SHOOK, AND TURNED OFF LEAVING ME STUCK IN THE MIDDLE OF A HILL WITH NO ONE TO HELP. I CANNOT EVEN IMAGINE THIS HAPPENING ON THE FREEWAY LIKE OTHER OWNERS WITH THE SAME PROBLEM ARE HAVING! I'M SCARED TO DRIVE IT. LET ALONE TEACH MY DAUGHTER TO DRIVE ON IT! I THOUGHT I WAS BUYING HER A SAFE VEHICLE. I CHECKED VIA VIN NUMBER AND SHOWS ON OPEN RECALLS, YET, THIS IS THE EXACT SAME PROBLEM OTHER OWNERS ARE HAVING. THIS PROBLEM SHOULD BE RECALLED AND FIXED! PLEASE CONSIDER REVIEWING AND THANK YOU IN ADVANCE FOR YOUR HELP IN RESOLVING THIS ISSUE.
MY 2014 FORD ESCAPE ECOBOOST IS HAVING THE SAME PROBLEM MANY AT HTTPS://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/2014/COOLANT-LEAKING-PROBLEMS.PHP (SEE ATTACHMENT) ARE COMPLAINING ABOUT. THE ENGINE COOLANT LIGHT KEEPS COMING ON. WENT TO FORD DEALERSHIP, THEY DID EXTENSIVE TESTING ON IT, SAID THERE WAS NO PROBLEM AND ONLY THAT THE ENGINE COOLANT SENSOR CAN BE SENSITIVE. ENGINE COOLANT LIGHT GOES ON DAILY, YET LEVELS ARE OKAY. REMOVED CAP TO CHECK HEARD A HISSING NOISE AND THEN FLUID FROM OVERFLOW FLOWED IN AND NOT LOW. SO CANNOT ADD MORE COOLANT YET ENGINE LIGHT SAYS 'LOW ENGINE COOLANT' TODAY, AS WITH THE OWNER COMPLAINTS, I WAS GOING UP A HILL, AND A RED ENGINE LIGHT CAME ON SAYING 'ENGINE TOO HOT, TURN OFF IMMEDIATELY AND PULL OVER' WELL I COULDN'T PULL OVER ON THE HILL SO WITHIN ONLY A FEW SECONDS, VEHICLE SHOOK, AND TURNED OFF LEAVING ME STUCK/STRANDED IN THE MIDDLE OF A HILL WITH NO ONE TO HELP. WAITED TURNED ON AGAIN WAS ABLE TO GO MAYBE 2 FT, LIGHT CAME ON AGAIN, SHUT OFF VEHICLE AGAIN. IT IS ONLY 46 DEGREES OUT TODAY AND BARELY STARTED DRIVING WHEN THIS HAPPENED. I CANNOT EVEN IMAGINE THIS HAPPENING ON THE FREEWAY LIKE OTHER OWNERS WITH THE SAME PROBLEM ARE HAVING! I'M SCARED TO DRIVE IT. LET ALONE TEACH MY DAUGHTER TO DRIVE ON IT! I THOUGHT I WAS BUYING HER A SAFE VEHICLE. I CHECKED VIA VIN NUMBER AND SHOWS ON OPEN RECALLS, YET, THIS IS THE EXACT SAME PROBLEM OTHER OWNERS ARE HAVING. THIS PROBLEM SHOULD BE RECALLED AND FIXED! PLEASE CONSIDER REVIEWING AND THANK YOU IN ADVANCE FOR YOUR HELP IN RESOLVING THIS ISSUE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO LIMP MODE WITH A MESSAGE INDICATING CRITICAL OVERHEATING, SHUT-OFF VEHICLE BEING DISPLAYED. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND SHUT-OFF THE VEHICLE. THE VEHICLE WAS RESTARTED BUT FAILED TO MOVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED. THE CONTACT RETRIEVED DTC CODES: (P0219) ENGINE OVERSPEED CONDITION AND (P1299) CYLINDER HEAD OVERTEMPERATURE PROTECTION ACTIVE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED FORD DEALER. THE CONTACT WAS ALSO INFORMED OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED LOVELAND FORD (999 E. EISENHOWER BLVD, LOVELAND, CO 80537, (970) 667-2220) TO INFORM THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 97,755.
VEHICLE HAS BEEN DIAGNOSED AS LEAKING COOLANT INTO ONE OF THE CYLINDERS. IF LEFT UNREPAIRED, THERE IS A POSSIBILITY OF ENGINE FIRE. DEALER RECOMMENDED REPAIR IS TO REPLACE THE ENGINE, AT AN UNACCEPTABLY HIGH COST OF APPROXIMATELY $9000.
IN FEB 2019 I HAD MY FORD ESCAPE SERVICED FOR AN ENGINE COOLANT RECALL (17S09). IN OCTOBER 2020 THE FORD DEALERSHIP FOUND MY ENGINE COOLANT LEAKING INTO THE CYLINDERS OF MY ENGINE. THIS IS A PROBLEM THAT SHOULD HAVE BEEN TAKEN CARE OF BY THE RECALL. THIS IS A FIRE HAZARD AND FORD CLAIMS THE REPAIR WILL BE $5,000. THEY CLAIM THAT THE RECALL WILL NOT COVER THE EXPENSE. I AM WRITING FOR FORD TO REOPEN RECALL 17S09. THIS IS A HUGE SAFETY HAZARD AND LIABILITY.
ENGINE KEEPS OVER HEATING BUT NO COOLANT LEAK WARNING LIKE KEEPS COMING ON SAYING ENGINE TEMP TO HIGH PULL OVER JUST GOT TRANSMISSION REPLACED BY FORD DEALERSHIP VEHICLE WAS TRAVELING AROUND 60MPH WHEN ENGINE TEMP WARNING LIGHT CAME ON AND WENT LIMP
THIS IS IN REGARDS TO RECALL 17V209000 FOR MY 2014 FORD ESCAPE. I HAD THIS FIXED IN 2019, BUT I WAS NOT HAPPY WITH THE DEALERSHIP'S SERVICE. FIRST OF ALL, MY CAR HAD BEEN OVERHEATING, AND I HAD TO ADD COOLANT CONSTANTLY, WHICH WAS A SYMPTOM OF THE RECALL ISSUE. I TOOK IT TO THE DEALERSHIP TO TAKE CARE OF THE RECALL, WHICH THEY SAID THEY DID, BUT THEY TOLD ME THE OVERHEATING WAS NOT CAUSED BY THE RECALL PROBLEM, BUT SOMETHING ELSE, SO IN ADDITION TO FIXING THE RECALL PROBLEM, THEY SAID THEY FIXED ANOTHER PROBLEM ASSOCIATED WITH THE OVERHEATING AND CHARGED ME $250. I DON'T BELIEVE THIS, AND I'M NOT EVEN SURE IF THEY FIXED THE RECALL PROBLEM, HOWEVER, THEY REPORTED THAT THEY DID, BUT THEY NEVER CALLED ME BACK TO HAVE IT INSTALLED. I BELIEVE THE RECALL ISSUE CAUSED A CRACKED CYLINDER BECAUSE LAST MONTH I HAD TO HAVE A NEW ENGINE (AT MY EXPENSE) INSTALLED. THIS CAR IS ONLY 6 YEARS OLD AND I HAVE KEPT CURRENT WITH PERIODIC OIL CHANGES AND CHECK-UPS. WHAT ARE MY OPTIONS WITH FILING A CLAIM, OR SOME KIND OF REPORT OR RECOURSE FOR THIS?
2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING. *LD THE CONSUMER STATED WHILE DRIVING THE ENGINE WARNING LIGHT APPEARED ON THE DASHBOARD, THEN THE VEHICLE LOST POWER. THE NEXT MORNING, THE VEHICLE WAS TAKEN TO THE DEALER. NO CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. *JS
MY ENGINE OVER HEATS. COOLANT LEAKS. I HAD IT SERVICED THROUGH FORD FOR THIS ISSUE, IMMEDIATELY AFTER THE CHECK ENGINE LIGHT CAME ON. THE LIGHT FOR COOLANT WAS STILL POPPING UP. MY CAR FLASHES 'TOO HOT TURN OFF IMMEDIATELY' DAILY.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WITH AN ENGINE FAULT MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. ON SEVERAL OCCASIONS, THE VEHICLE LUNGED FORWARD INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ROCHESTER FORD LOCATED AT 8 CRAIN RD, ROCHESTER, NH 03867, WHO DIAGNOSED THAT THE MANIFOLD ABSOLUTE PRESSURE (MAP) SENSOR WAS DEFECTIVE. THE MAP SENSOR WAS REPLACED AND THE WIRING HARNESS WAS SPLICED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 98,000.*JFT *DT*JB
MY 2014 FORD ESCAPE IS STUCK IN PARK CAR WAS PARKED IN A PARKING LOT
COOLANT SYSTEM PROBLEM FOR MANY YEARS. ENGINE OVERHEATING WARNING COMES ON WHEN CAR IS STARTED. CYLINDER HEAD TEMPERATURE SENSOR CHANGED TWICE. LOSES COOLANT OVER TIME. THIS ISSUE HAS BEEN PREVALENT IN FORD ESCAPES FOR YEARS AND SOME VEHICLES WERE RECALLED. THIS VEHICLE HAS THE RECALL DESCRIBED ISSUES BUT WAS NOT LISTED FOR RECALL. NEED SYSTEM FIXED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HEAD GASKET BLEW AND THE HEAD GASKET NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT CALLED THE GLOCKNER SOUTH POINT FORD DEALER LOCATED AT 155 CO RD 406, SOUTH POINT, OH 45680, AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE FO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
TOOK ESCAPE TO DEALER ON 08/26/20, ALL CHECKED OUT. SOMEONE HAD MARKED COOLANT RESEVOIR ON THE PAPER WORK DONE AT DEALER, WAS WRITTEN IN AND THEN IT WAS CROSSED OFF. FAST FOWARD 3 WEEKS AND DASH READ "TURN OFF ENGINE TOO HOT" TOOK TO DEALER NO OTHER MECHANIC HAS TOUCHED CAR AND THEY STATED THE RESEVOIR HAD LEAKED AND THAT THE ENGINE MOUNT WAS CORRODED. THEY TAKE NO RESPONSIBILITY FOR NOT TAKING ACTION ON A BROKEN RESEVOIR THAT CORRODED ENGINE MOUNT. THIS HAPPENED ON WHILE DRIVING 20 MINUETS ON THE FREEWAY.
OUR 2014 FORD ESCAPE HAD A RECALL ON 02-15-18 FOR THE COOLANT SENSOR SYSTEM. REPAIR WAS DONE BUT DID NOT FIX THE PROBLEM. ENGINE HAS COOLANT LEAK CAUSING SMOKE IN THE EXHAUST SYSTEM AND LEAK UNDER THE HOOD. WE ARE AFRAID OF FIRE IN THE ENGINE COMPARTMENT AND IN THE CAR.ANYTIME WE START THIS VEHICLE OR DRIVE IT THIS HAPPENS.
MY 2014 FORD ESCAPE HAS OVERHEATED SOMETIME IN THE FALL OF 2019, DUE TO A LEAK IN THE COOLANT TANK, UNEXPECTEDLY SHUTTING OFF WHILE DRIVING ON A SMALL TOWN ROAD AT 40 MI/HR WITH CHILDREN IN THE BACK SEAT. I PAID FORD $600 TO REPLACE THE TANK. IN SEPTEMBER OF 2020, THE ENGINE OVERHEATED AGAIN, SUDDENLY SHUTTING OFF WHILE DRIVING 55 MI/HR ON A BUSY ROAD. I HAD CHILDREN IN THE CAR, WHEN THE ERROR OCCURRED AGAIN.THE TEMPERATURE GAUGE SHOWED NO SIGN OF OVERHEATING IN EITHER OCCURRENCE. THE ONLY MESSAGE I RECEIVED FROM THE DASH WAS "POWER REDUCED TO COOL ENGINE" ABOUT 3 SECONDS BEFORE THE CAR CAME TO A COMPLETE STOP. SMOKE APPEARED FROM UNDER THE HOOD IN BOTH INSTANCES. THE SECOND TIME AROUND, I ATTEMPTED TO REFILL THE COOLANT, WHICH LEAKED OUT ONTO THE GROUND. HOWEVER, THIS TIME THE LEAK DIDN'T APPEAR TO COME FROM THE COOLANT TANK, BUT RATHER THE ENGINE ITSELF. I RESEARCHED THE ISSUE AND IT TURNS OUT, MANY OF THE SAME YEAR AND MODEL CARS HAVE BEEN CATCHING ON FIRE AND/OR PRODUCING THE SAME ISSUE. THERE IS A RECALL FOR IT, BUT FORD TOLD ME THAT BASED ON MY VIN, MY CAR DIDN'T QUALIFY FOR THE RECALL. THEY ASKED ME PAY $3,000 REPLACE A BLOWN GASKET THAT WAS CAUSED BY THE SYSTEM OVER HEATING. OBVIOUSLY, THESE EXPENSIVE PARTS CONTINUE TO BREAK DUE TO A FAULTY ENGINE. YET, INSTEAD OF FIXING THE ROOT CAUSE, FORD MILKS ITS CUSTOMERS FOR HUNDREDS, EVEN THOUSANDS OF DOLLARS WORTH OF REPAIRS, KNOWING THE CAR WILL CONTINUE TO SHUT OFF AND CAUSE FINANCIAL, EVENTUALLY PHYSICAL HARM TO PEOPLE. MY QUESTION'S ARE: -HOW MUCH MORE MONEY DO I HAVE TO SPEND ON A FAULTY ENGINE THAT WILL CONTINUE TO SHUT OFF AND PUT MY AND MY FAMILY'S LIFE IN DANGER? -HOW CAN FORD REFUSE TO FIX A RECALL BASED ON VIN NUMBERS, IF THE ISSUE IS LIFE-THREATENING AND EXACTLY THE SAME AS THE RECALL ISSUE?
NHTSA CAMPAIGN ID: 17V209000 REPORT DATE: MAR 26, 2017 VEHICLES AFFECTED: 208584 THE DEALERSHIP DID NOT COMPLETE A RECALL REPAIR ON MY VEHICLE. THE CYLINDER HEAD CRACKED AND COOLANT HAS ENTERED THE MOTOR. LEAKS OIL, THE OIL MAY CONTACT A HOT ENGINE OR EXHAUST COMPONENT, INCREASING THE RISK OF A FIRE. MY ENGINE LIGHT IS ON, THE ENGINE FAULT ICON HAS ILLUMINATED. THE DEALERSHIP WANTS TO CHARGE ME $7,000 TO REPL;ACE THE ENGINE. THIS VEHICLE IS ONLY 6 YEARS NEW.
COOLANT IS LOW AND NEEDS TO BE REPLACED ON INSTRUMENT PANEL CAME ON ALONG WITH CHECK ENGINE LIGHT. THEN WHITE SMOKE STARTED COMING OUT OF EXHAUST FROM THE BACK AND CAR STARTED TO STALL. DIAGNOSTIC READER SAID THAT THERE WAS A MISFIRE IN COIL NUMBER 2.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT ANTIFREEZE HAD BEEN LEAKING OUT OF HIS ENGINE AS HIS SERVICE ENGINE LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN HIS VEHICLE TWICE TO AN INDEPENDENT MECHANIC AND WAS GIVEN VARIOUS REPORTS ON THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO CONWAY HEATON INC. (810 N 3RD ST, BARDSTOWN, KY 40004) WHERE HE WAS UNABLE TO PAY FOR A DIAGNOSIS AND STATED THAT HE HAD LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) WHICH INCLUDED VIN. THE DEALER INFORMED HIM THAT THE RECALL HAD ALREADY BEEN PERFORMED PRIOR TO HIM OWNING THE VEHICLE, THE VEHICLE WAS THEN RETURNED TO THE CONTACT AND THE RECALL WAS NOT PERFORMED. WHILE DRIVING THE VEHICLE AT 60 MPH, HE NOTICED THAT THE TEMPERATURE GAUGE HAD BEEN RISING INDICATING THAT HIS VEHICLE WAS OVERHEATING. AS THE CONTACT ATTEMPTED TO PULL HE VEHICLE OVER, THE ENGINE FAULT SERVICE ENGINE NOW WARNING LIGHT HAD APPEARED ON THE INSTRUMENT PANEL. AS THE CONTACT EXITED HIS VEHICLE, HE OPENED HIS HOOD AND SAW A FLAME ARISE IN HIS ENGINE. THE CONTACT IMMEDIATELY CALLED THE AUTHORITIES AND AFTER 15 MINUTES OF WAITING FOR THE FIRE DEPARTMENT, THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. ONCE THE FIRE DEPARTMENT ARRIVED, THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS DESTROYED, NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A LOCAL POLICE STATION WERE IN REMAINED IN THEIR POSSESSION. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY EXPLAINED TO HIM THAT THEY WOULD NOT BE ABLE TO REBUILD THE VEHICLE, THEY OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. VIN TOOL CONFIRMED PARTS DISTRIBUTION DISCONNECT.
HAD THE COOLANT RESERVOIR CRACK TWICE, VEHICLE WAS STOPPED IMMEDIATELY AND THEN THE PART WAS REPLACED RIGHT AWAY. AFTER THE SECOND TIME I ASKED IF THIS WAS A COMMON ISSUE WITH THESE VEHICLES I WAS TOLD IT WAS AND THAT THEY ARE CONSTANTLY REORDERING THESE PARTS. NOT EVEN 2 MONTHS LATER I TOOK IT IS BECAUSE IT HAD A CHECK ENGINE LIGHT AND THEY CLAIMED IT WAS 2 BAD SENSORS, I TOOK IT IN TO GET REPAIRED AND THEN THEY TOLD ME MY MOTOR WAS SHOT.
I BOUGHT MY CAR IN NOVEMBER OF 2018, ALMOST IMMEDIATELY MY LOW COOLANT LIGHT WAS COMING ON OFTEN, I TOOK IT TO A MECHANIC AND THEY FOUND NO LEAKS SO I JUST CONTINUED TO ADD COOLANT WHEN IT CAME ON ABOUT EVERY 2 MONTHS. I WAS DRIVING FROM COLORADO TO OKLAHOMA ON MAY 26TH 2020 AND MY CHECK ENGINE LIGHT CAME ON I IMMEDIATELY TOOK IT TO A CERTIFIED FORD MECHANIC AND WAS TOLD I NEEDED A NEW TURBO CHARGER $2800. DRIVING FROM OKLAHOMA TO COLORADO ON JUNE 5TH 2020.MY CAR OVERHEATED, ONCE AGAIN I TOOK IT TO A FORD CERTIFIED MECHANIC AND WAS TOLD IT NEEDED A NEW THERMOSTAT AND 2 OTHER SENSORS, $1300. ON AUGUST 13TH MY CAR STARTED MAKING A LOUD GRINDING SOUND AS I WAS DRIVING ON THE HIGHWAY I DROVE 2HRS TO THE CLOSES FORD DEALERSHIP AND WAS TOLD I NEED A NEW ENGINE TO THE TUNE OF $8000. THIS VEHICLE IS WORTHLESS AND I AM SO FRUSTRATED WITH THIS WHOLE SITUATION. ONLY 109000 MILES
IT HAS BEEN A PROBLEM WITH 2014 FORD ESCAPES THAT THE TRANSMISSION FAILS AND ENGINE CYLINDER DEFECTS FROM THE LOUISVILLE ASSEMBLY PLANT IN LOUISVILLE, KENTUCKY. MY CAR WAS MANUFACTURED AT THIS PLANT DURING THE DATES OF THE DEFECTS IN 2013. THE DEFECTS EFFECTED THE 2014 ESCAPES. THE RECALL IS ON CARS FROM FEB 2013 THROUGH SEPT 2013. MY VECHILE WAS MANUFACTURED JUNE 2103 WHICH IS IN THE "RECALL DATES". I HAD TO REPLACE THE TRANSMISSION ON A CAR WITH LESS THAN 100,000 MILES AT THE COST OF $3,800 BECAUSE THE FORD DEALERSHIP SAID THAT "IT'S NOT UNDER WARRANTY OR RECALL". THE CAR NOW HAS A P304 CODE WHICH IS CYLINDER 4 DEFECT THAT IS A KNOW DEFECT OF THE CYLINDER HEAD. I CONTACTED FORD AND THEY "MAY LOOK AT IT" AND IF THERE ARE ENOUGH COMPLAINTS THEY "MAY DO A RECALL" ON MY VIN NUMBER. FORD "MAY REIMBURSE ME FOR THE TRANSMISSION THAT I PUT IN" THESE ARE KNOW DEFECTS FROM THIS MANUFACTURING PLANT WITH OTHER VINS GETTING REPAIRS. THE CAR WAS DRIVING ROUGH PRIOR TO THE TRANSMISSION BEING REPLACED WHICH WAS THE HEAD GEAR STARTING TO GO. I APPRECIATE YOUR TIME.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE LOW COOLANT WARNING LIGHT WAS ILLUMINATED AND SHE HEARD AN ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED ON AUGUST 12, 2020 WHILE STARTING THE IGNITION, SHE SAW WHITE SMOKE EXITING THE EXHAUST PIPE. THE CONTACT STATED SHE WHILE INSPECTING THE VEHICLE, SHE NOTICED THE COOLANT WAS RUNNING LOW. THE CONTACT STATED SHE CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED TO ADD COOLANT AND THAT THE VEHICLE WAS SAFE TO DRIVE TO THE LOCAL DEALER. THE VEHICLE WAS TAKEN TO LOCAL DEALER TASCA FORD LOCATED AT 250 WEBSTER SQUARE RD, BERLIN, CT 06037, (860) 828-3546, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 60,500.
SIDE WALL OF CYLINDER CRACKED DUE TO AN UNCHECKED RECALL CAUSING COOLANT TO LEAK INTO CYLINDER. DAMAGING THE ENGINE WARRANTING THE WHOLE ENGINE BE REPLACED AT A COST OF AROUND $7000. THE VEHICLE WAS ALSO JUST OUT OF MILEAGE WARRANTY CAUSING THE OWNER TO PAY THE WHOLE BILL.
SERVICE ENGINE LIGHT CAME ON, I TURNED ON CAR TO TAKE TO MECHANIC AND THE CAR SHOOK BAD AND CHOKED ITSELF OUT. THIS HAPPENED TWICE. I LEFT SITTING FOR A DAY, DRIVE TO MECHANIC NEXT DAY, CAR STARTED NO PROBLEMS DRIVING. MECHANIC DIAGNOSIS FOLLOWS: - FOUND MISFIRE DTC, REMOVED SPARK PLUGS AND FOUND COOLANT INTRUSION IN CYLINDER 3 ITEM DESCRIPTION THIS IS THE ENTIRE PROCESS NEEDED TO EITHER REBUILD OR REPLACE THE VEHICLE'S ENGINE. THIS IS A PROCESS NEEDED WHEN THE VEHICLE'S ENGINE IS IN NEED OF SERIOUS REPAIR. REASON WITHOUT REPLACING OR REBUILDING A DAMAGED ENGINE, THE CAR WILL NOT BE ABLE TO FUNCTION AND WILL BE LEFT USELES
WE HAD THE COOLANR RECALL DONE HOPING IT WOULD FIX THE LEAKING COLLANT ISSUE BUT THINGS JUST GOT WORSE I HAVE NOT BEEN ABLE TO DRIVE MY CAR FOR MONTHS DEALER SAYS NEEDS NEW ENGINE
AS I WAS TRAVELING ON A CITY STREET AT 30MPH EVERYTHING SEEMED FINE. I STOPPED AT A RED LIGHT. WHILE STOPPED I SUDDENLY HEARD A KNOCKING SOUND NEAR THE FRONT OF THE VEHICLE. WHEN THE LIGHT TURNED GREEN I STARTED TO GO. THE VEHICLE SUDDENLY STALLED. PRIOR, THERE HAD BEEN NO CHECK ENGINE OR WARNING LIGHTS ON. THE VEHICLE WAS UP TO DATE ON ALL REQUIRED MAINTENANCE SERVICES. IT WOULD NOT RESTART. VEHICLES BEHIND ME SOUNDED THEIR HORNS IMMEDIATELY. I PUT MY 4WAY EMERGENCY FLASHERS ON. CALLED A TOW TRUCK. TOW ARRIVED 30 MINUTES LATER. MY VEHICLE AND ME WERE IN A VERY DANGEROUS SITUATION FOR 30 MINUTES, AS CARS AND TRUCKS HAD TO NEGOTIATE AROUND US AT A VERY BUSY CITY INTERSECTION. I WAS NEARLY STRUCK BY ANGRY MOTORISTS WHO WERE BURDENED BY MY BREAKDOWN. I WAS TOLD BY TWO REPAIR SHOPS THAT THERE WAS A CATASTOPHIC INTERNAL ENGINE FAILURE. THE EASIEST AND MOST COST EFFECTIVE PLAN WOULD BE TO REPLACE THE ENGINE. I HAD THE ENGINE REPLACED AT A COST OF $ 4164. THERE WAS 72649 MILES ON THE FAILED ENGINE.
ANTIFREEZE COOLANT CONTINUE TO BE LOW, CAR CENTER REPLACED A HOSE ON 1/20/20 FOR 200.00, THEN A WEEK LATER LOW COOLANT AGAIN THE CENTER ASSUME AIR POCKETS WAS THE REASON WITH NO COOLANT LEAKS 2/12/20. I KEPT REPLENISHING COOLANT, JUNE 3RD 2020 WHILE DRIVING ON HIGHWAY, THE TRANSMISSION FAILED, AND IT WAS REPLACE 6/10/20 FOR 4000.00. NOT EVEN ONE WEEK AFTER PICKING THE CAR UP THE LOW COOLANT WITH ENGINE LIGHT WITH ERROR CODES P0012 CAMSHAFT POSITION TIMING OVER-RETARDED BANK 1 AND P0303 CYLINDER 3 MISFIRE DETECTED. WHO IS GOING TO TAKE ON FIXING THIS CAR? I HAVE BEEN REPLACING PARTS AND REPLENISHING FLUIDS WITH NO RESOLUTION.
I PURCHASED A 2014 FORD ESCAPE SE 2L ECOBOOST. THE CAR STARTED TO OVERHEAT WHILE DRIVING AND IS LOSING COOLANT. THE VEHICLE WAS PRESSURE TESTED AND THERE ARE NO LEAKS. I TOOK THE CAR TO A FORD DEALERSHIP IN 2020 WITH LESS THAN 15,000 MILES ON THE ENGINE AND WAS TOLD THAT THE ENGINE NEEDS TO BE REPLACED WITH A REBUILT ENGINE FOR MORE THAN $9,000.00. AN ENTIRE ENGINE SHOULD NOT NEED TO BE REPLACED ON A VEHICLE WITH LESS THAN 15,000 MILES. THIS IS CLEARLY A FAULTY/DEFECTIVE ENGINE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE OVERHEATED WHILE DRIVING. THE CONTACT STATED THAT THE LOW COOLANT LEVEL WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THERE WAS EVIDENCE OF A COOLANT LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COOLANT RESERVOIR AND CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. CLONINGER FORD OF HICKORY (1241 US-70, HICKORY, NC 28602, (828) 328-2221) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 64,400.
2014 FORD ESCAPE WITH 85,000 MILES BEGAN TO ISSUE COOLANT LOW WARNING DESPITE HAVING JUST RECENTLY BEING FILLED RECENTLY. IT SHORTLY AFTER BEGAN TO OVERHEAT AND MISFIRE ON THE FREEWAY ON RAMP. I HAD IT TOWED TO AN INDEPENDENT MECHANIC WHO REGISTERED ABOUT 500 PPM OF EXHAUST GOING INTO THE COOLANT. HE DIAGNOSED IT AS A BROKEN HEAD GASKET AND THAT I POSSIBLE NEEDED AN ENTIRE ENGINE REPLACEMENT. HE ALSO NOTED THERE WAS NO LEAK IN OUR COOLANT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE REVERSING OUT OF HER DRIVEWAY, THE INSTRUMENT PANEL SHOWED THE ENGINE TEMPERATURE WAS HIGH AND THE VEHICLE STARTED TO JERK. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AFTER A FEW MINUTES AND THE WARNING LIGHT DISAPPEARED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE TEMPERATURE SENSOR PROVIDED AN INCORRECT ENGINE TEMPERATURE READING. THE MECHANIC REFERRED THE CONTACT TO FAIRWAY FORD (2761 E STONE DR, KINGSPORT, TN 37660, 423-578-3600). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,333. *LN *BF THE CONSUMER STATED THERE WAS TRANSMISSION FAILURE AS WELL. *TR
IN 2017 I TOOK MY CAR IN TO GET SEVERAL RECALL ITEMS FIXED AND I WAS TOLD THERE WAS A COOLANT ISSUE BUT IT'S OKAY TO DRIVE AND JUST MONITOR THE COOLANT. EARLIER THIS YEAR THE ENGINE LIGHT STARTED TURNING ON AND I WOULD GET A "LOW COOLANT" MESSAGE. DUE TO COVID I DID NOT TAKE THE CAR IN IMMEDIATELY. I ENDED UP HAVING TO FILL THE COOLANT THREE TIMES IN ONE MONTH EVENTUALLY LEADING TO WHITE FUMES COMING OUT THE EXHAUST. WHEN MY CAR FINALLY STALLED IN THE MIDDLE OF AN INTERSECTION DUE TO "LOW COOLANT" (WHICH WE HAD REFILLED 5 DAYS PRIOR) I FINALLY TOOK THE CAR INTO FORD AND THEY IMMEDIATELY KNEW WHAT THE ISSUE WAS AS I PULLED UP SAYING THEY COULD "SMELL IT." SAID I WAS NOT ALLOWED TO DRIVE IT HOME AND IT WAS MOST LIKELY NEEDING TO RESULT IN A NEW ENGINE. IT WAS A COOLANT LEAK THAT COULD RESULT IN THE ENGINE OVERHEATING AND BREAKING DOWN, WHICH WAS TOO DANGEROUS FOR ME TO DRIVE. THE SERVICE GUY SAID THIS WAS ABOUT THE 20TH VEHICLE HE HAD TO DEAL WITH THIS ISSUE ON BUT SAID THEY WEREN'T GOING TO COVER IT. SAID THERE WAS A RECALL ON THIS ISSUE BUT ONLY FOR 2014 ESCAPES MANUFACTURED AT TWO LOCATIONS. I ASKED WHY THOSE TWO WHEN THIS ISSUE SEEMS TO BE HAPPENING WITH SEVERAL VEHICLES AND HE HAD NO ANSWERS. LUCKILY I HAD A WARRANTY THAT COVERED THE NEW $8000 ENGINE BUT WE WERE RESPONSIBLE FOR THE DEDUCTIBLE AND A MAJORITY OF THE RENTAL CAR. IT TOOK 8 WEEKS FOR THEM TO REPLACE THE ENGINE SO THE RENTAL WAS NOT CHEAP. *TR
BOUGHT THIS VEHICLE IN 2019 35000 MILES DROVE TO 54000 ,THEN THE DAUGHTER TOOK TO NEVADA WHERE THE LOW COOLANT CAME ON THEN THE VEHICLE TO STOP AND STRAND HER IN THE MIDDLE OF NOWHERE , HAD IT TOWED TO GALLAGHER FORD WHERE THEY INFORMED ME THE #3 CYLINDER HAD ANTI FREEZE IN AND I NEEDED A NEW ENGINE FORD WOULD NOT STAND BY THEIR MOTOR EVEN THOUGH AFTER INSTALLING USED MOTOR AND GETTING THE BILL RIGHT ON THE STATEMENT FROM FORD THIS IS A KNOWN PROBLEM WHERE IT STATES THESE ENGINES HAVE PROBLEMS LEAKING ANTI FREEZE INTO THE ENGINE PER THE PHOTO OF STATEMENT. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW COOLANT LEVEL MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANIC S HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS TAKEN TO JORDAN FORD (609 E. JEFFERSON BLVD, MISHAWAKA, IN 46545) AND THE CONTACT WAS INFORMED THAT ENGINE NEEDED TO BE REPAIRED DUE TO A FAILURE OF CYLINDER #3. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,900.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHITE SMOKE WOULD EMIT FROM THE ENGINE UPON STARTING THE VEHICLE. THE CONTACT ALSO STATED THAT HE HAD NOTICED THAT BOTH OIL AND COOLANT HAD LEAKED FROM HIS VEHICLE AS THE LOW COOLANT WARNING MESSAGE HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HE HAS TO CONSTANTLY ADD COOLANT TO THE VEHICLE. THE CONTACT HAD NOT SPOKEN TO A DEALER IN REGARDS TO HIS FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, HIS VEHICLE HAD NOT BEEN INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA, THEY OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILLAGE WAS APPROXIMATELY 50,000.
DUE TO FAULTY CRACKING COOLANT RESERVIORS THAT I HAVE REPLACED TWICE NOW, PART OF THE MOTOR HAS CRACKED AND NOT ONLY LEAKS OIL, BUT LEAKS COOLANT INTO MY ENGINE, WHERE THE ENGINE BURNS THE COOLANT. SO NOW MY MOTOR IS JUNK. I HAVE HAD NO RECALLS ON THIS VEHICLE BUT MULTIPLE ISSUES THAT FALL UNDER RECALLS FOR OTHER VEHICLES. REASSESSMENTS NEED TO BE MADE. *TR
ENGINE COOLANT LEAKED INTO THE 4TH ENGINE CYLINDER CAUSING THE SPARK PLUG TO SEIZE AND BREAK INSIDE THE CYLINDER. LEAK ALSO RUINED THE ENGINE AND NOW ENGINE NEEDS TO BE REPLACED. *TR
ENGINE AND ENGINE COOLING: THE VEHICLE STARTED AND DRIVEN WITH AN INSUFFICIENT LEVEL OF COOLANT WITHIN THE ENGINE COOLING SYSTEM, THE ENGINE OVERHEATS AND WILL NOT DRIVE. I FILLED THE COOLANT 50/50 RESERVOIR AT LEAST 2X A WEEK, I JUST BOUGHT MY CAR FROM A DEALERSHIP ON 04/15/2020. *TR
FOR THE PAST 6 MONTHS (APPROXIMATELY) MY CAR HAS BEEN EXPERIENCING ANTIFREEZE LEAKS. MY VEHICLE HAS ROUGHLY 71,850 MILES AND IT IS A 2014 FORD ESCAPE. ABOUT ONCE A MONTH MY INFO LIGHTS COMES ON SIGNALING MY ENGINE COOLANT IS LOW. I HAVE TAKEN IT TO A COUPLE LOCATIONS AND NO ONE CAN FIND A LEAK. IN FEBRUARY THE MECHANIC SUGGESTED I REPLACE THE CAP IN CASE IT IS EVAPORATING. I REPLACED THE CAP END OF APRIL AND ONCE AGAIN IN MAY THE LIGHT CAN BACK ON. I FILL THE COOLANT TO THE MAX LINE, BUT AFTER A MONTH IT IS AT THE MIN LINE OR SOMETIMES LOWER. I SAW THERE ARE NO RECALLS ON MY VEHICLE, BUT THIS SEEMS TO BE A SERIOUS ISSUE AS MY CAR CAN FAIL WHILE I AM DRIVING AROUND WITH MY INFANT CHILD IN THE CAR. NO MECHANIC CAN SEEM TO HELP ME. *TR
PURCHASED 3/28/20, MILEAGE 78,277; 4/8/20 VEHICLE STALLED PULLING OUT OF DRIVEWAY AFTER WARNING LIGHT INDICATED "COOLANT LOW," "STOP SAFELY" - VEHICLE STOPPED ITSELF AND WOULD NOT RESTART; 4/9/20 LEFT VEHICLE AT FORD DEALER SERVICE DEPT.; 4/13/20 DIAGNOSED WITH BLOWN HEAD GASKET DUE TO COOLANT LEAKAGE, ENGINE REPLACEMENT REQUIRED; 4/23/20 INFORMED THAT ENGINE WAS ON BACK ORDER; 5/18/20 5 PM, (OVER 1 MONTH LATER) REPAIRS COMPLETED, PICKED UP FROM DEALERSHIP; DROVE APPROX 3 MI., STOPPED FOR 10 HRS; 5/19/20 3:30 AM, DROVE APPROX 10 MILES, STOPPED FOR 1/2 HR; DROVE OFF FROM 2ND STOP, VEHICLE STALLED WITHIN 3 MILES AFTER WARNING LIGHT INDICATED "COOLANT LOW," "STOP SAFELY," AND TEMP GAUGE MAXED OUT ON HOT, VEHICLE DIED AND WOULD NOT RESTART, LEAVING ME STRANDED ON THE SIDE OF A RURAL HIGHWAY AT 4 IN THE MORNING. OPENED HOOD JUST IN TIME TO SEE REMAINING COOLANT DRAINING FROM RESERVOIR. ALTHOUGH I HAVE A NEW, UNOPENED JUG OF COOLANT, LOCATION OF THE RESERVOIR REQUIRES A FUNNEL TO ADD COOLANT !!! - (CAR DOES NOT COME EQUIPPED WITH FUNNEL AND OWNER'S MANUAL FAILS TO MENTION THIS!) CAUGHT A RIDE WITH SHERIFF'S UNIT THAT JUST HAPPENED TO BE PASSING BY. 5/19/20 VEHICLE BEING TOWED BACK TO SERVICE DEPT.; CURRENT MILEAGE 79,079. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE COOLANT WARNING LIGHT ILLUMINATED, THE ENGINE STARTED TO OVERHEAT CAUSING THE VEHICLE TO STALL. THE CONTACT MENTIONED THAT THERE WAS WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE EXHAUST PIPE. THE VEHICLE WAS TOWED TROTTER FORD LINCOLN (3801 BOBO RD, PINE BLUFF, AR 71603) WHERE IT WAS DIAGNOSED THAT THERE WAS COOLANT IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT INFORMED THE MECHANIC THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) 2 YEARS AGO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE UNEXPECTEDLY STARTED TO RELEASE ODORS OF OIL AND SMOKE WAS SEEN COMING FROM THE UNDERNEATH THE HOOD. THE VEHICLE'S WARNING MESSAGE INSTRUCTED THE CONTACT TO PULL OVER. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE AND DISCOVERED THE COOLANT RESERVOIR WAS EMPTY. THE CONTACT STATED THAT COOLANT WAS ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO LICCARDI FORD, INC. (1615 US-22 WATCHUNG, NJ 07069) FOR DIAGNOSES AND REPAIRS. THE CONTACT STATED THAT DEALER INFORMED HER THAT THE FAILURE WAS RELATED TO A RECALL. THE CONTACT STATED THE DEALER INFORMED HER THE COOLANT SENSORS WAS REPAIRED HOWEVER, THE CONTACT STATED THAT SHE CHECKED THE COOLANT RESERVOIR AND DISCOVERED THAT THERE WAS NO COOLANT IN THE VEHICLE. THE VEHICLE SENSORS FAILED TO WARN OF LOW OR NO COOLANT LEVEL. THE CONTACT STATED THE FAILURE WAS DUE TO THE RECALL WHICH THE VIN WAS INCLUDED IN AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
MY 2014 FORD ESCAPE HAD A RECALL PERFORMED RECENTLY 17S09 COOLANT LEVEL SENSOR SYSTEM, BEFORE THIS RECALL WAS PERFORMED ON MY VEHICLE, MY VEHICLE WAS PERFECTLY FINE, I'VE ONLY HAD ISSUES WITH THE REAR DOOR LATCH, THAT WAS BROKEN ( ALSO A RECALL) AND FOR THIS REASON IS WHY MY VEHICLE WAS TAKEN TO THE FORD SERVICE DEPARTMENT. IT WAS THEN, WHEN THE SERVICE TECH RECOMMENDED TO HAVE THE COOLANT LEVEL SENSOR SYSTEM REPLACED PER THE RECALL. SINCE THEN, MY VEHICLE HAS NOT BEEN THE SAME, THE VEHICLE HAS BEEN BACK TO THE SERVICE DEPARTMENT WITH THE SAME ONGOING COMPLAINT ,THE ENGINE LIGHT RECENTLY CAME UP ALERTING THAT MY VEHICLE WAS OVERHEATING, THOU THE VEHICLE WAS SITTING IN MY WORK PARKING LOT FOR 10 HRS. THE VEHICLE WAS TAKEN BACK TO THE SERVICE DEPARTMENT, AND AFTER 2 DAYS, I WAS INFORMED THAT THE TECH FOUND COOLANT IN MY ENGINE, THEREFORE, MY VEHICLE WOULD NEED A NEW ENGINE. MY VEHICLE WAS PERFECTLY FINE BEFORE THE SERVICE DEPARTMENT BEGAN PERFORMING THE RECALL UPGRADES. THIS IS THE FAULT OF THE SERVICE DEPARTMENT FOR LACKING KNOWLEDGE ON HOW TO PROPERLY INSTALL THE RECALL COMPONENTS, FAILED TO MITIGATE FUTURE DAMAGE TO MY ENGINE. IN MY RESEARCH, I FOUND THAT FORD IS AWARE OF THIS ISSUE AND HAS FAILED TO PROPERLY COMPENSATE THE CONSUMER OR PROTECT THE CONSUMER FROM THIS LOSS.
MY 2014 FORD ESCAPE OVERHEATED AS A RESULT OF A CRACK IN THE COOLANT DEGAS BOTTLE. THERE WAS NO INDICATION OF LOW COOLANT LEVEL PRIOR TO THE INCIDENT. FORD REPLACED THE DEGAS BOTTLE TO CORRECT THE PROBLEM AND I PAID THE WARRANTY DEDUCTIBLE. UPON INVESTIGATION, I DISCOVERED RECALL 17S09 WHICH IS PERTINENT TO A LOW COOLANT WARNING SYSTEM ISSUE. ACCORDING TO THE DOCUMENT, MY 2014 FORD ESCAPE, BUILT IN LOUISVILLE IN MAY OF 2014 IS ONE OF THE AFFECTED VEHICLES. (PLEASE SEE ATTACHMENT) I HAVE TWO CONCERNS. FIRST AND FOREMOST, MY VEHICLE HAS EXPERIENCED OVERHEATING WITH ALMOST NO WARNING OF A LOW COOLANT CONDITION. I BELIEVE THERE SHOULD HAVE BEEN WARNING OF A LOW COOLANT SITUATION PRIOR TO THE EVENT, INDICATING THE CORRECTIONS TO THE SYSTEM PER 17S09 MAY BE NECESSARY TO PREVENT DAMAGE TO MY VEHICLE'S ENGINE. SECOND, I PAID FOR A REPAIR UNDER MY EXTENDED WARRANTY THAT SHOULD HAVE BEEN INCLUDED WITHIN THE SCOPE OF 17S09. THE FORD DEALERSHIP TOLD ME THEY CANNOT COMPLETE THIS RECALL UNLESS NOTIFIED BY FORD MOTOR COMPANY. CAN YOU PLEASE INVESTIGATE THIS CONCERN? MY EXTENDED WARRANTY WILL EXPIRE IN JUNE.
CAC TUBING, BAND CLAMP AROUND TURBO BURNED WITH INDICATIONS OF OIL LEAKS AT EXHAUST. NEED TURBO REPLACEMENT.
COOLANT LIGHT COMES ON THAN CAR SHUTS DOWN. NOT ABLE TO GO OR STEER
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE COOLANT GAUGE INDICATED THAT VEHICLE WAS RUNNING HOT. A WARNING LIGHT ALSO ILLUMINATED ON THE DASHBOARD INFORMING THE CONTACT TO PULL OVER. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO SILL-TERHAR MOTORS SERVICE LOCATED AT (150 ALTER ST, BROOMFIELD, CO 80020) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE COOLANT BLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 144,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE SHE WAS DRIVING AT APPROXIMATELY 35 MPH, SHE HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT STATED SHE MANAGED TO SAFELY PULL OVER THE VEHICLE AND WHEN SHE LIFTED THE HOOD SHE SAW WHITE SMOKE COMING FROM THE COOLANT. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC STATED THE VEHICLE DID NOT HAVE ANY COOLANT AND THAT CAUSED THE ENGINE TO OVER HEAT. HOWEVER A FEW DAYS LATER, THE VEHICLE WAS TOWED TO A LOCAL DEALER (SUTTON FORD 21315 CENTRAL AVE, MATTESON, IL 60443) FOR A DIAGNOSIS. THE DIAGNOSIS WAS DETERMINED THAT THE ENGINE WAS "LOCKED UP AND THE RECALL WAS NOT ASSOCIATED WITH THE FAILURE. THE CONTACT ALSO STATED THAT THE DEALER INFORMED HER IF A FULL DIAGNOSTIC EXAM WAS PERFORMED SHE WOULD BE RESPONSIBLE. THE VEHICLE PREVIOUSLY HAD A REPLACED ENGINE 13 MONTHS PRIOR. THE MANUFACTURER CONFIRMED THE INFORMATION THE DEALER STATED BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
DRIVING DOWN ROAD. CAR SAID ENGINE FAILURE PULLED OVER POPED THE HOOD AND ENGINE CAUGHT ON FIRE AND CAR BURNED TOTAL LOSS
CAR STALLS AFTER STARTING AND DRIVING A SHORT DISTANCE. WILL RESTART AND PERFORM OK. USUALLY HAPPENS AFTER CAR HAS BEEN DRIVEN THEN PARKED FOR A SHORT AMOUNT OF TIME (LIKE RUNNING INTO A STORE) THEN STALLS AFTER DRIVEN SHORT DISTANCE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THE VEHICLE THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH IN 2017, THE VEHICLE LOST LEAKED COOLANT AND LOST POWER. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED FIRE FROM THE ENGINE. THE CONTACT WENT TO LOOK FOR FIRE EXTINGUISHER AND WHEN HE CAME BACK, THE FIRE EXTINGUISHED BY ITSELF. THE VEHICLE WAS TOWED THE TROPHY FORD DEALER, LOCATED AT 288 HAROLD G CLARKE PKWY, FORSYTH, GA 31029 WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OUT OF COOLANT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT INVESTIGATORS TO EVALUATE THE VEHICLE. THE ENGINE WAS REPLACED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) THE VEHICLE WAS TAKEN TO THE FIVE STAR FORD LINCOLN OF WARNER ROBINS DEALER, LOCATED AT 900 RUSSELL PWKY, WARNER ROBINS, GA 31088 WHERE THE RECALL WAS REPAIRED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE VEHICLE SHOOK AND WAS TAKEN BACK THE DEALER WHO PERFORMED THE RECALL. THE TECHNICIAN DIAGNOSED 'A CATASTROPHIC ENGINE FAILURE' AND TOPPED THE COOLANT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
A LACK OF COOLANT CIRCULATION CAUSED THE ENGINE TO OVERHEAT, RESULTING IN A CRACKED CYLINDER HEAD. VEHICLE WAS IN MOTION IN A CITY. VEHICLE IS IN THE SHOP AND I JUST BOUGHT IT 1 YEAR AGO. I STILL OWE AND DO NOT HAVE THE MONEY TO REPAIR. I HAVE 2 SMALL CHILDREN AND OUR LIFE IS IN TURMOIL BECAUSE OF THIS.
THE AUTO CONTINUES TO STALL IN LOW IDLE
ENGINE COOLANT KEEPS EVAPORATING/LEAKING OUT
VEHICLE ENGINE STARTED TO REACH HIGH TEMPERATURE LEVELS WHILE DRIVING AND A NOTIFICATION TO STOP THE VEHICLE DUE TO HIGH TEMPERATURES. CAN ONLY DRIVE FOR 10-15 MINS BEFORE THIS HAPPENS. A PROFESSIONAL MECHANIC PERFORMED A DIAGNOSTIC TEST AND A RECALL CAME BACK FOR 2014 FORD ESCAPE - COOLANT LEVEL SENSOR SYSTEM INSTALLATION.IN THE AFFECTED VEHICLES, A LACK OF COOLANT CIRCULATION COULD CAUSE AN ENGINE TO OVERHEAT, RESULTING IN A CRACK IN THE CYLINDER HEAD. A CRACKED CYLINDER HEAD CAN RESULT IN A PRESSURIZED OIL LEAK. OIL THAT COMES INTO CONTACT WITH A HOT ENGINE SURFACE INCREASES THE RISK OF A FIRE IN THE ENGINE COMPARTMENT.
MY CAR HAD A CHECK ENGINE LIGHT COME ON WHEN I TURNED IT ON ONE DAY. IT WAS ON THE WEEKEND SO I HAD TO WAIT UNTIL MONDAY TO GET DIAGNOSTICS AT MY LOCAL DEALER. THE CAR STARTED TO RUN REALLY ROUGH AND WAS SLIPPING. I TOOK IT TO MY LOCAL FORD DEALER AND THEY TOLD ME THAT MY HEAD GASKET WAS BLOWN AND LEAKING ANTIFREEZE EVERYWHERE. I AM CURRENTLY AWAITING TO SEE IF THE HEAD IS CRACKED TO WHICH I'M TOLD IS COMMON WITH THIS ISSUE AND THIS CAR. THERE WAS A RECALL FOR THIS IN THE SAME YEAR MY CAR WAS MADE, HOWEVER, MY CAR WAS NOT INCLUDED INTO THIS RECALL IN IS NOW MY RESPONSIBILITY FINANCIALLY TO FIX THIS.
COOLANT DISAPPEARING
MY BATTERY DIED. IT WAS JUMPED AND WORKING, BUT THE CAR WAS NOT DRIVABLE BECAUSE THE 'HOT ENGINE' MESSAGE WAS ON. IT WAS TOWED TO FIRESTONE. THEY PUT A NEW BATTERY IN, BUT THE 'HOT ENGINE ' LIGHT WAS STILL ON. I FOUND A RECALL ABOUT THE COOLANT SYSTEM ON THE INTERNET. 17S09. THE CAR WAS TOWED TO HUNTERSVILLE FORD DEALERSHIP. THEY HAVE HAD IT FOR 24 HOURS AND HAVE NOT CALLED OR RETURNED MY CALLS.
DRIVING OUR ESCAPE, WITH 58,800 MILES, ON A ROAD TRIP HAD CHECK ENGINE LIGHT COME ON. WE DROVE IT TO A CLOSE REPAIR SHOP AND FOUND OUT COOLANT LEAKED INTO HEAD GASKET #3 CAUSING OVER HEATING DAMAGE AND REPLACEMENT OF CYLINDER HEAD WOULD BE REQUIRED. FORD DEALER WOULD NOT HELP REPAIR OR REPLACE OR EVEN DIAGNOSE. RECALL FIX 17S09 (NHTSA 17V-209) DID NOT FIX THE POTENTIAL DANGER OR DAMAGE. THE COOLANT LEAK STILL HAPPENED CAUSING ENGINE FAILURE AND A WORTHLESS CAR AT 58,800 MILES.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE UNEXPECTEDLY DECELERATED. THE CONTACT OBSERVED SMOKE COMING FROM THE VEHICLE AND PULLED OFF THE ROAD. THE VEHICLE WAS TOWED TO TEAM FORD LINCOLN, INC. (1813 4TH AVE S, DENISON, IA 51442) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD HAD A CRACK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE). THE FAILURE MILEAGE WAS 104,000.
THE ENGINE SUDDENLY DOWN DIES WHILE DRIVING SEVERAL TIMES IN THE PAST FEW MONTHS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT INTERMITTENTLY SMELLED A BURNING ODOR COMING FROM THE VENTS INSIDE THE VEHICLE. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION, THE CONTACT WAS INFORMED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED AND THE TURBO ENGINE WAS NOT READING THE CORRECT CODE, WHICH CAUSED THE VEHICLE TO FAIL INSPECTION. THE CONTACT CALLED HERB CHAMBERS FORD OF BRAINTREE (LOCATED AT 75 GRANITE STREET RTE 37, BRAINTREE, MA 021847, 781-848-1350) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THEY WERE NOT SURE IF IT WAS INCLUDED IN A WARRANTY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 40 MPH, THE "ENGINE FAILURE" WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER SMELLED AND OBSERVED SMOKE EMITTING FROM THE HOOD. A FIRE OCCURRED UNDER THE HOOD AND THE DRIVER WAS ABLE TO LOCATE A FIRE EXTINGUISHER AND PUT OUT THE FLAMES HIMSELF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO SONJU ALL AMERICAN SUPERSTORE (LOCATED AT 893 SCENIC DR, TWO HARBORS, MN 55616, (218) 834-2101) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,589.
ENGINE COOLANT LEVEL CONTINUES TO DROP IN RESERVOIR. VEHICLE WAS PURCHASED NEW AND MAINTAINED PER FORD. COOLANT HAS BEEN ADDED TWICE AT DEALERSHIP ALTHOUGH COOLANT SYSTEM IS REPUTEDLY SEALED. THIS VEHICLE WAS NOT UNDER FORD'S EARLIER RECALL. CAR IS USED IN NORMAL DRIVING CONDITIONS (HIGHWAY, AROUND TOWN).
MY VEHICLE STARTED TO OVERHEAT AND SMOKE UP. A MECHANIC LOOKED AT THE VEHICLE AND THOUGHT IT WAS THE VACUUM PUMP OR SOMETHING CLOSE TO THAT NAME. I CAN FILL UP MY COOLANT TO THE MAX LINE AND DRIVE AND BE EMPTY WITHIN MINUTES. THEN I NOTICED A RECALL FOR FORD ESCAPES CONCERNING A COOLANT PROBLEM AND I AM WORRIED. THIS VEHICLE IS BRAND NEW TO ME (ONLY 2 YEARS) AND STILL UNDER 6 YEARS OLD. I AM AFRAID THAT MY VEHICLE WILL COMBUST WITH MY KIDS IN IT. WE CANT FIND WHERE THE COOLANT IS COMING FROM AND ITS A REAL SCARE.
CAR STALLS AT IDLE ESPECIALLY AFTER PARKING THE VEHICLE, AND RESTARTING IT AFTER A FEW MINUTES. CHECK ENGINE LIGHT COMES ON. I PUT THE CAR IN PARK AND RESTART AND IT STALLS AGAIN. AFTER A FEW ATTEMPTS THE CAR STARTS AND DRIVES NORMALLY. THIS HAPPENS MOSTLY WHEN IN MOTION AT SLOW SPEEDS ON THE CITY STREET.
WHILE DRIVING THE VEHICLE AND TRAVELING ON A BUSY HIGHWAY THE VEHICLE WOULD NOT SHIFT INTO GEAR TO MOVE WITH TRAFFIC. VEHICLE LOST POWER. A FEW DAYS LATER ON ANOTHER BUSY HIGHWAY DRIVING APPROXIMATELY 60 MILES AN HOUR, THE COMPUTER READ TRANSMISSION FAILED. MY MILEAGE WAS 59,647 WHICH WAS UNDER THE 60,000 WARRANTY BUT OUT OF DATE. I PURCHASED THE CAR WITH 49,443 MILES ON 8/1/18. I IMMEDIATELY BROUGHT THE CAR TO SUNNY SIDE MOTORS A AUTHORIZED FORD DEALERSHIP AND HAD THE TRANSMISSION FAILED MESSAGE DIAGNOSIS DONE AT THE COST OF $159.95 TO FIND OUT THE REPAIR WOULD COST ME $2712.19 WHICH WOULD NOT BE COVER UNDER THE 60,000 MILE WARRANTY. THE TEST RETRIEVE CODE P1744 FOR TORQUE CONVERTER CLUTCH PERFORMED, PRESSURE DROPPING OUT OF SPEC WHEN WARM CHECKED FLUID CONDITION AND FOUND TORQUE CONVERTER CLUTCH DAMAGED CAUSING INTERNAL CONTAMINATION AND NEEDS INTERNAL REPAIRS. BEING A SINGLE WOMEN AT 72 YEARS OF AGE, AND BEING A SURVIVOR OF A NEAR FATAL ACCIDENT IN JANUARY OF 2018, WHICH TOOK ME 8 MONTHS TO GET BACK BEHIND A WHEEL OF A CAR I ONCE AGAIN FIND MYSELF FEELING UNSAFE DRIVING A CAR THAT JUST RANDOMLY LOSES POWER. AFTER READING MANY COMPLAINTS WITH THE SAME EXISTING PROBLEMS AS I AM EXPERIENCING I AM VERY CONCERNED WHY THIS PROBLEM HAS NOT BEEN A FACTORY RECALL. VERY UNSAFE WHEN DRIVING AND YOU LOSE POWER. HOPEFULLY A RECALL WILL BE ISSUED BASED ON THE MANY COMPLAINTS THAT HAVE BEEN PLACED. THE 1ST DEALERSHIP I VISITED IN WESTBOROUGH MA HAD A WAIT TIME OF 3 WEEKS TO DIAGNOSE THE PROBLEM.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE CONTACT NOTICED A MESSAGE ON THE INSTRUMENT PANEL, INDICATING "REDUCING POWER DUE TO OVERHEATING" AND ANOTHER UNKNOWN MESSAGE APPEARED. THE CONTACT STATED THAT THE TEMPERATURE GAUGE DID NOT SHOW THAT THE VEHICLE WAS OVERHEATING. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT HAVE ANY OIL DUE TO A LEAK. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,148.
VEHICLE WAS STATIONARY. NOTICED FLUID ON A HOSE UNDER THE FRONT PASSENGER SIDE WHILE PERFORMING AN OIL CHANGE. ALSO OBSERVED THE FLUID POOLING AND DISCOLORING UNDERSIDE OF ENGINE. BROUGHT VEHICLE TO LOUISBURG FORD. SERVICE TEAM INFORMED ME THAT THE TURBO HAD FAILED AND NEEDED TO BE REPLACED. COOLANT ALSO APPEARS LOW WITHOUT EXPLANATION. JUST BOUGHT VEHICLE USED FROM LOUISBURG WITH 74,000 MILES IN FEBRUARY 2019. NOW 86,000 MILES.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 70 MPH, THERE WAS AN AUDIBLE NOTIFICATION STATING THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS COASTED TO A COMPLETE STOP ON THE SIDE OF THE ROAD. THE CONTACT ALSO DETECTED OIL LEAKING FROM THE VEHICLE. MAC HAIK FORD OF GEORGETOWN (7201 N INTERSTATE HWY 35, GEORGETOWN, TX 78626, (512) 930-3673) WAS CONTACTED AND STATED THAT THE NEXT AVAILABLE APPOINTMENT WAS IN A MONTH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,375.
I HAVE ALREADY FILED A COMPLAINT REGARDING THE COOLANT LIGHT SENSOR THAT KEPT COMING ON WHEN THERE WAS COOLANT IN THE CAR. LESS THAN ONE WEEK AFTER PAYING TO HAVE THE SENSOR REPLACED, MY ENGINE LIGHT CAME ON FOR A CYLINDER 2 MISFIRE. SO NOW I AM BEING TOLD THIS IS A CRACKED HEAD GASKET. I HAVE OWNED THIS CAR FOR ONE MONTH AND IT HAS LESS THAN 100,000 MILES. THIS IS THE EXACT PROBLEM LISTED IN THE FORD RECALL 17S09 AND THIS VEHICLE WAS MADE AT THE PLANT ASSOCIATED WITH THE RECALL DURING THE TIMEFRAME. THE EXPENSE OF THIS REPAIR NEEDS TO BE PAID FOR BY FORD. IT IS EXPENSIVE AND NOW MY CAR IS NOT SAFE TO DRIVE.
IN LINE AT A FAST FOOD DRIVE THROUGH, CHECK ENGINE LIGHT AND TEMPERATURE GAUGE CAME ON. SHUT VEHICLE DOWN AND THEN DROVE TO THE DEALERSHIP, HAD A CYLINDER 3 MISFIRE AND LOW COOLANT. AFTER NUMEROUS TESTS I AM TOLD THAT MY ENGINE IS CONSUMING COOLANT AND THAT IT WILL NEED TO REPLACED.I WAS ALSO TOLD THAT THIS IS A COMMON AND KNOWN ISSUE AMONG MY VEHICLE/ENGINE TYPE YET NO RECALL HAS BEEN ISSUED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW COOLANT WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS COOLANT IN THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE DISPLAYED AN OVERHEATING MESSAGE, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AIR IN THE COOLANT LINE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT WAS LOW IN THE VEHICLE AND WAS BURNING ETERNALLY; HOWEVER, THERE WAS NO LEAK. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 35 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY WHILE THE VEHICLE WAS HOT. THE CONTACT MENTIONED THAT THE INDICATOR DID NOT ILLUMINATE WHILE THE VEHICLE WAS COOL. THERE WERE ALSO OTHER MULTIPLE UNKNOWN INDICATORS THAT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. SAYVILLE FORD (5686 SUNRISE HWY, SAYVILLE, NY 11782, (855) 561-1191) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,620.
FORD 1.6L ECO-BOOST FAILURE. FORD KNOWS ABOUT THIS (NOT MINE, BUT THE ONGOING PROBLEMS). MY CAR HAS ONLY 74K MILES AND GREAT MAINTENANCE. THE VEHICLE OVERHEATED FOR A MOMENT. 2 WEEKS LATER, COOLANT FROM EXHAUST, BLOWN HEAD GASKET, WARPED HEAD. THIS IS A KNOWN PROBLEM WITH THE FORD 1.6L ECO-BOOST TURBO. FORD DUMPED THE ENGINE. OTHER COUNTRIES HAVE FORCED RECALLS (UK). THE NHTSA SHOULD DO THE SAME. THE SITUATION IS DRAMATIC AND CAN CAUSE MAJOR COLLISIONS.
THE CAR WAS STATIONARY. RECALL ISSUE WITH THE COOLANT RESERVOIR. BROKE TWICE AND COVERED BUT THIRD TIME NO WARNING. ENGINE NOW IS CRACKED DUE TO THE LACK OF COOLANT. I HAVE A COOLANT INTRUSION IN THE MOTOR AND IT NEEDS TO BE REPLACED. FORD WON'T COVER IT BECAUSE THE RECALL WARRANTY HAS EXPIRED PER THE DEALER AND THEIR CUSTOMER SERVICE NUMBER.
ON 1/17/18 MILEAGE 47120 I BROUGHT THE VEHICLE TO OUR LOCAL FORD DEALER AND THEY REPAIRED THE VEHICLE UNDER WARRANTY DUE TO RECALL 17S09. HOWEVER, ON 8/5/2019 MILEAGE 62,500 THE VEHICLE WAS RUNNING ROUGH AND THE CHECK ENGINE LIGHT CAME ON. LONG STORY SHORT, THE VEHICLE WAS TOWED TO ANOTHER FORD DEALER WHERE THEY DETERMINED THE VEHICLE HAD A CRACKED CYLINDER, THE EXACT SAME CONDITION THAT 17S09 WAS SUPPOSED TO FIX. WHILE I DID NOT SUFFER A SAFETY INCIDENT IN THIS CASE, MY CONCERN IS THAT THE VEHICLE WAS NOT REPAIRED CORRECTLY UNDER THE ORIGINAL RECALL, AND THUS THERE MAY STILL BE A SAFETY ISSUE THAT MAY AFFECT OTHERS.
VEHICLE NEEDS "NEW ENGINE" AS DIAGNOSED BY TAPPER FORD DEALERSHIP, PAW PAW MI. WAS TOLD THE "BLOCK" WAS BAD AFTER "COOLANT LEAKED INTO ENGINE" FROM HEAD GASKET CRACKED. THIS VEHICLE HAS A RECALL STATING "LOCALIZED OVERHEATING OF THE ENGINE CYLINDER HEAD MAY CAUSE THE CYLINDER HEAD TO CRACK". THIS VEHICLE WAS AT STAND STILL IN TRAFFIC JAM ON HIGHWAY7/25/19 WARNING SOUNDS AND MESSAGE APPEARED ON DASHBOARD OF VEHICLE STATING TO PULL OVER DUE TO ENGINE OVERHEATING. VEHICLE WAS DRIVEN 1 MORE MILE TO HIGHWAY EXIT, PULLED INTO GAS STATION AT EXIT, HOOD OPENED TO SHOW NO COOLANT PRESENT IN TANK. VEHICLE ALLOWED TO COOL FOR 30MIN, PLACED APPROPRIATE AMOUNT OF ORANGE COOLANT IN TANK AS INSTRUCTED TO BY MANUAL AND DROVE CARE ANOTHER HOUR WITHOUT ISSUE. NEXT MORNING COOLANT TANK CHECKED AND NOTED NO COOLANT PRESENT, AGAIN PLACED APPROPRIATE AMOUNT IN TANK AS MANUAL STATES, DROVE VEHICLE ANOTHER HOUR. COOLANT LEVEL CHECKED FOR NEXT FEW DAYS AND HAD NO ISSUE. COOLANT LEVEL CHECK PRIOR TO DRIVING VEHICLE HOME FROM NORTHERN MICHIGAN, AGAIN NONE PRESENT IN TANK, AGAIN ADDED APPROPRIATE AMOUNT OF COOLANT, DROVE HOME APPROX. 350MILES WITHOUT ISSUE. NEXT MORNING (SUNDAY, AUGUST 4TH, 2019) STARTED SUV, ENTIRE VEHICLE WAS SHAKING, LARGE AMOUNT OF WHITE THICK EXHAUST PRESENT, SWEET SMELLING. VEHICLE BROUGHT TO LOCAL MECHANIC, STATED HEAD GASKET NEEDED REPLACED AND STATED A RECALL WAS OUT FOR AN ISSUE WITH A SENSOR THAT COULD MALFUNCTION AND CAUSE THIS DAMAGE. VEHICLE WAS TOWED TO TAPPER FORD DEALERSHIP IN PAW, PAW MI FOR FURTHER EVALUATION. THIS DEALERSHIP TOLD US THAT AN ENTIRE NEW ENGINE WAS NEEDED AND WOULD NOT BE COVERED BY FORD. THE PROBLEMS WITH THE ENGINE OF THIS VEHICLE IS DUE TO THE RECALL STATED ABOVE. HOW CAN FORD REFUSE TO FIX THIS PROBLEM AT A COST TO THEM? WAS GIVEN A PHONE QUOTE OF "$8,000.00" FOR THE NEW ENGINE. I DO HAVE A VIDEO OF THE WHITE THICK EXHAUST.
I PURCHASED 2014 FORD ESCAPE SE WITH BRANDED TITLE FROM CAR AUCTION. AFTER RECEIVING CAR FROM TOW TRUCK, I STARTED CAR ON MY DRIVE, FEW MINUTES LATER VISIBLE SMOKE START COMING FROM THE ENGINE, AND I ALSO NOTICED OVERHEAT FROM ENGINE. I STOP THE ENGINE. NEXT DAY I STARTED CAR, AND EXPERIENCED SAME PROBLEM. I CONTACTED TWO RIVERS FORD - MT JULIET, TN. FORD SERVICE DEPARTMENT ASKED ME TO BRING CAR IN THEIR SERVICE. THEY CHECKED CAR, AND COMMUNICATED FORD MOTOR AND FORD LEGAL SERVICE WHETHER TO FULL FILL RECALL PROCEDURES FOR BRANDED TITLE CAR. AFTER 20 DAYS, THEY CALLED ME. THEIR DECISION IS NOT TO FULFILL RECALL. THEY SAID FORD WARRANTIES NOT COVER BRANDED TITLE CARS. CAR IS NOT SAFE TO DRIVE. AND MY CAR PROBLEM SEEMS PRIMARY RELATED TO RECALL ISSUE. ENGINE OBVIOUSLY EXPERIENCED OVERHEAT BEFORE SINCE PLASTICS OVER THE ENGINE WAS MELTED.
COOLANT CONSTANTLY LEAKING AND ENGINE GETTING VERY HOT, CURRENTLY PUTTING COOLANT IN DAILY
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE TENDED TO OVERHEAT. THE COOLANT SENSOR WAS REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 126,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ELDER FORD OF TAMPA (9560 N FLORIDA AVE, TAMPA, FL 33612), BUT THEY DID NOT HAVE ANY APPOINTMENTS AVAILABLE FOR TWO WEEKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A NEW SPARK PLUG AND COIL WERE NEEDED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 47,726.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER RESTARTING THE VEHICLE, "ENGINE OVERHEATING' DISPLAYED ON THE INSTRUMENT PANEL, ALTHOUGH THE ENGINE HAD NOT WARMED UP AND THE VEHICLE SPEED WOULD NOT EXCEED 5 MPH. THE VEHICLE WAS TOWED TO LONG LEWIS FORD (2091 ALABAMA 14, PRATVILLE, AL) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 17V209000(ENGINE); HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 72,999.
MY CAR WAS OVERHEATING SO I TOOK IT INTO THE SHOP AND THEY SAID IT WAS THE THERMOSTAT SO I REPLACED THE THERMOSTAT AND IT'S STILL KEPT OVERHEATING SO I TOOK IT BACK IN THEY RAN A TEST IN THE HEADS WERE BLOWN SO THEY HAD TO REPLACE THE HEADS WELL FROM WHAT I UNDERSTAND THAT THIS IS A COMMON PROBLEM WITH MY YEAR OF VEHICLE AND THE FORD ESCAPES BECAUSE THERE WAS ANOTHER FORD ESCAPE WITH THE SAME ISSUE AND THEY HAD TO REPLACE THE HEADS ON IT I FEEL LIKE IT SHOULD BE RECALLED BECAUSE IT IS A COMMON PROBLEM AND I THINK FORD IS AWARE OF IT I DON'T HAVE THE MONEY TO REPLACE A HEAD ON MY VEHICLE IT'S A 2014 IT SHOULDN'T EVEN NEED THE HEADS REPLACED IT LOOK LIKE IT BELONGS TO
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED AND WHITE SMOKE APPEARED FROM THE EXHAUST. THE CONTACT PULLED THE VEHICLE OVER UNTIL THE SMOKE SUBSIDED. WHEN THE CONTACT TURNED OFF THE VEHICLE, IT COULD NOT BE RESTARTED. THE VEHICLE WAS TAKEN TO BILL KAY FORD (14633 S CICEROS, MIDLOTHIAN, IL 60445, (708) 388-3000) WHERE IT WAS DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE DEALER STATED THAT THE WARRANTY WAS EXPIRED; THEREFORE, THEY DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 50 MPH, WHEN HE NOTICED THE TEMPERATURE GAUGE INCREASE. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED HE HEARD AN ABNORMAL NOISE FROM THE ENGINE AND SAW SMOKE EXITING FROM THE HOOD. THE CONTACT PULLED THE VEHICLE ON THE SIDE OF THE ROAD AND LET THE ENGINE COOL FOR 15 MINUTES BEFORE CONTINUING DRIVING, BUT AFTER 20 MINUTES THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO LOCAL DEALER BOZEMAN FORD LINCOLN LOCATED AT 2900 N 19TH AVE, BOZEMAN, MT 59718, (406) 587-1221, WHERE HE WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE DEALER SET UP AN APPOINTMENT FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) REPAIRS WITH IN A WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 112,000.
HAD RECALL DONE AT DEALERSHIP TO PREVENT VEHICLE FIRE DUE TO WARPED HEADS ON ENGINE BECAUSE NO SENSOR TO TELL YOU LOW ON COOLANT. CAR HAS OVER 100,000 ON IT NEVER HAD A PROBLEM. NOW AFTER RECALL WORK IS DONE CAR IS SHUTTING DOWN IN TRAFFIC SAYING ENGINE OVERHEATING. BROUGHT TO FORD DEALERSHIP AND WAS TOLD THERE IS ALOT OF THESE COMING IN. WAS TOLD DEALERSHIP IS A MONTH BEHIND ON ENGINE WORK. DEALERSHIP HAD FOR 7 DAYS KEPT SAYING THEY WERE GOING TO LOOK AT IT TOMORROW TO DIAGNOSE. THEY WOULD CALL BACK AND SAY ANOTHER DAY. WHEN TO PICK UP AND THEY SAID NOT UNDER WARRANTY WOULD BE ALOT OF MONEY TO FIX. THIS IS MY DAUGHTERS CAR AND IT IS SHUTTING DOWN ON FREEWAYS AND SIDE ROADS. NOT GOOD. DANGEROUS. SOUNDS LIKE DEFECTIVE ENGINE
MY FORD GAVE OFF EXHAUST SMELL FROM TIME TO TIME AND OCCASIONALLY THE ENGINE LIGHT MAY COME ON. BUT DEALERSHIP DID NOT FIND ANY PROBLEMS RECENTLY, THE ENGINE LIGHT CAME ON AND I DROVE MY CARD TO THE NEAREST FORDS DEALERSHIP BUT, NEEDED TO SCHEDULE AN APPOINTMENT. ADVISED COULD DRIVE HOME IF NO UNUSUAL SOUNDS. ENGINE LIGHT WENT OFF BEFORE APPOINTMENT, SO I CANCELED. 2-3 WEEKS LATER ENGINE LIGHT, CAME BACK ON WITH SMELL OF FUMES. I SCHEDULED AN APPOINTMENT. THE DAY OF THE APPOINTMENT, I STARTED THE CAR AND COOLANT LIGHT ALSO CAME ON AT START WITH THE SMELL OF FUMES. FEELING UNEASY DRIVING THE CAR, I HAD 2014 FORD ESCAPE TOWED TO THE DEALERSHIP THAT I FREQUENT AND DESCRIBE ENGINE LIGHT AND COOLANT LIGHT CAME ON DURING START, WITH A LOUD HUMMING NOISE. SINCE I HAD ALREADY SCHEDULED TO GET THE WORKS SYNTHETIC OIL CHANGE AND VEHICLE MAINTENANCE ON THE SAME DAY, I ALSO REQUESTED DIAGNOSTIC TESTING. THE CAR WAS KEPT OVERNIGHT. THERE IS ONLY 47746 MILES ON THE VEHICLE AND TOO MANY ISSUES. I WAS ADVISED THE CAR HAD MISFIRED CODES AND OVERHEAT CODES. PRESSURED TESTED COOLANT PULLED THE SPARK PLUG, FOUND COOLANT IN A CYLINDER. THE CAR NEEDS A HEAD GASKET. CAR SMOKED DURING COLD START AND EXHAUST SMELLS LIKE COOLANT. MY CAR WAS PREVIOUSLY RECALLED FOR A DOOR HATCH AND OVERHEATING.. I HAVE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES BEFORE FOR ENGINE LIGHT, BUT, VEHICLE CHECK-UP ALWAYS SEEMS TO RESOLVE THE ISSUE. ON ONE OCCASION, REQUESTED OIL CHANGE AND VEHICLE INSPECTION, WHEN ALMOST A QUARTER OF A MILE FROM HOME ALL OF THE DASHBOARD LIGHTS CAME ON. HAD THE CAR TOWED BACK TO THE DEALERSHIP, THE ISSUE SEEMED TO BE RESOLVED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE ENGINE WAS IDLING ROUGHLY, THE CHECK ENGINE INDICATOR ILLUMINATED, AND WHITE SMOKE WAS COMING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO KEY FORD (422 US-1, YORK, MAINE) WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET WAS FAULTY AND DAMAGED THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 118,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TEMPERATURE GAUGE INCREASED TO HIGH IN A SHORT AMOUNT OF TIME. THE CONTACT STATED THAT AN UNKNOWN MESSAGE APPEARED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT TEMPERATE SENSOR FAILED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT CALLED LITHIA FORD LINCOLN OF ROSEBURG (LOCATED AT 1650 NE STEPHENS ST, ROSEBURG, OR 97470, (541) 537-4643) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 104,000.
UPON BEGINNING. TO MOVE FORWARD (PULLING INTO TRAFFIC) THE ENGINE WILL SOMETIMES STALL(CUT OFF) . OTHER TIMES IT WILL BEGIN TO RUN VERY ROUGH SOMETIMES CAUSING ITHE ENGINE TO STALL. ALTHOUGH THIS VEHICLE DOES NOT SEEM TO BE PART OF RECALL # 14S30 OR #14S20 THE CONDITIONS ARE VERY SIMILAR TO THESE REPORTS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE MOTOR BLOCK CRACKED. DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, (515) 963-9575) CONFIRMED THAT THE MOTOR BLOCK WAS CRACKED AND ADMITTED THAT THE 1.6 LITER MOTORS HAVE HAD MANY ISSUES WITH THE BLOCKS CRACKING. THE MANUFACTURER STATED THAT THERE WAS NO RECALL; THEREFORE, THEY COULD NOT ASSIST WITH THE REPAIRS. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNKNOWN.
AT 85,000 MILES, I GET A CHECK ENGINE LIGHT UPON START UP AND IT SPUTTERS. IT GOES ON AND OFF AS I AM DRIVING. I BRING IT TO THE DEALERSHIP, AND THEY TELL ME IT'S THE #3 COIL AND CHANGE THAT AND GIVE ME A NEW SET OF SPARK PLUGS. PROBLEM IS, THEY SAID THE WARRANTY WAS ONLY GOOD FOR A TOTAL OF 60,000 MILES. I HAVE NO WARRANTY. THE COST IS $350. FINE, I PAID IT, TOOK IT HOME AND START LOOKING FOR ANOTHER FORD BECAUSE I NEED ONE WITH A WARRANTY. I LOOK THROUGH MY ORIGINAL PAPERWORK AND THE FINE PRINT SAYS THE EXPIRATION IS THE TOTAL OF 60,000 NOT AN ADDITIONAL. MY BAD FOR TRUSTING WHAT THE F&I PERSON TOLD ME INSTEAD OF READING THE CONTRACT. WE GO ON VACATION, LEAVE THE ESCAPE HOME AND FIRST DAY BACK AT WORK THE ENGINE LIGHT COMES ON, PLUS A NEW LIGHT WHILE I AM DRIVING TELLING ME THE ENGINE COOLANT IS LOW AND TO SERVICE IT SOON. I CALL MY SERVICE ADVISER, HE ASKED IF THE TEMPERATURE IS HIGH AND IT WAS NOT. HE SAID TO DRIVE IT TO THEM, AND THEY WILL LOOK AT IT. I GET A CALL LATER THAT DAY SAYING THAT THE ENGINE BLOCK IS CRACKED, AND I NEED $5,300 TO GET A NEW BLOCK OR $6,500 TO GET A NEW ENGINE. HE ALSO EXPLAINED THAT THE 1.9L TURBO ESCAPES ARE EXPERIENCING A LOT OF ISSUES AND HE HAS 2 AT THE DEALERSHIP RIGHT NOW WITH THE SAME PROBLEM.
MY CAR IS THROWING P0303 CODE CYLINDER 3 MISFIRE AND ALSO LOOSING ENGINE COOLANT. CAR HAS GONE INTO LIMP MODE. THERE WAS A RECALL BUT IT DIDN'T FIX THE ISSUE. THERE ARE SEVERAL FORUMS WITH MANY PEOPLE HAVING THE SAME PROBLEM WITH MECHANICS TELLING THEM THAT ITS A HEAD GASKET ISSUE AND THEY NEED A NEW ENGINE. MY CAR HAS 109,000 MILES. WE REPLACED THE SPARK PLUGS AND SWITCHED THE COILS TO SEE IF THE MISFIRE WOULD SWITCH AND IT HASN'T. WE HAVE DRAINED AND REFILLED THE COOLANT AND IT IS STILL LOOSING BUT NO VISIBLE LEAKS. CAR SOMETIMES STARTS ROUGH.
WHILE DRIVING TO WORK THE CAR LOST POWER SUDDENLY. THE CAR THEN SUDDENLY ACCELERATED ON ITS OWN AND LOST POWER. THE CAR BECAME IMMOBILE AFTER JUST A FEW MINUTES OF THE INITIAL PROBLEM THE CAR WAS STUCK ON THE ROAD UNTIL HELP COULD ARRIVE TO LOVE IT OFF THE ROAD WHERE IT CAME TO A STOP. THE CAR WAS ON A COUNTY ROAD, IN MOTION, WITH NO PRE INDICATION OF ISSUE. THE CARS TRANSMISSION IS BELIEVED BAD FROM THIS EVENT AND THE CAR CAN NOT BE DRIVEN OR MOVED UNDER ITS OWN POWER.
10/16/18 AT 94201 MILES: VEHICLE HAD COOLENT SYSTEM RECALL DONE. 11/19/18 AT 96375 MILES: VEHICLE WOULD NOT START. IT COMPLETELY SHUT DOWN DUE TO LOW COOLENT/ OVER HEATING CODES. HAD TO BE TOWED TO DEALERSHIP. 12/6/18 AT 97874 MILES: VEHICLE HAD POWER REDUCED TO APPROX 15 MILES PER HOUR. TAKEN TO DEALERSHIP AGAIN WITH LOW COOLENT CODES. 06/04/19 AT 107000 MILES: CHECK ENGINE LIGHT CAME ON. OWNER ADDED COOLENT PRIOR TO TAKING BACK TO DEALERSHIP. DEALERSHIP DID CAMERA DIAGNOSIS OF COOLENT IN THE PISTONS. UPON TAKING ENGINE APART FOUND A DEFECTIVE SCRATCH LINE THAT CROSSES OVER THE PISTON TO THE COOLENT PACK. FORD CLAIMING IT IS NOT COVERED BY RECALL, THEREFORE NOT COVERED AT ALL..
WHEN IDLING THE VEHICLE SHAKES REALLY BAD. GOING DOWN THE ROAD EVERYTHING IS FINE. AS SOON AS YOU STOP IT STARTS SHAKING AGAIN. IT DOESN'T MATTER IF THE AC IS ON OR OFF. OCCASIONALLY THERE IS HESITATION WHEN GIVING IT GAS AND TRYING TO MOVE. SOMETIMES IT WON'T GO FROM REVERSE TO DRIVE SMOOTHLY.
TRANSMISSION FAULT SERVICE NOW LIGHT HAS CAME ON. THE CAR NO LONGER SHIFTS GEARS WHILE DRIVING. PREVIOUSLY, THE CAR WOULD SHIFT VERY HARD, ROCKING THE VEHICLE WHILE DRIVING, STALLING, THEN GOING BACK TO ACCELERATION.
VEHICLE WILL STOP RUNNING WHILE IN MOTION WITHOUT WARNING. ALSO GIVES OFF HEAVY EXHAUST SMELL. THERE IS ONLY 100K MILES ON IT. IT IS DUE TO A COOLANT LEAK INTO THE CYLINDER 3 CAUSING A GASKET TO BLOW (SEE ATTACHMENT FOR INVOICE AND DETAILS). WE WERE TOLD BY THE CAR SHOP THAT THIS HAS HAPPENED TO AT LEAST 5 OTHER FORD ESCAPE OWNERS (WE AREN'T IN A HEAVILY POPULATED AREA, SO THIS IS SIGNIFICANT). CAR IS NOT SAFE TO DRIVE DUE TO HIGH RISK OF BECOMING STRANDED, WHICH IS NOT SAFE DUE TO TRAFFIC, CHILDREN ON BOARD, HOT WEATHER, AND SO ON.
VEHICLE IS OVERHEATING. COOLANT LEVEL STAYS LOW EVEN AFTER REFILLING. NO VISIBLE LEAKS.
ON MAY 13, 2019 TOOK MY CAR TO WORLD FORD TO FIX DOOR RECALL, AS I WAS THERE WAS TOLD I NEEDED BRAKE AND TRANSMISSION FLUID REPLACED. AFTER I GOT MY CAR BACK I WAS SITTING IDLE AND MY TEMP GAUGE WHEN TO HIGH TURN OFF ENGINE SAFELY. I CHECKED THE COOLANT LEVEL IT WAS LOW ADDED WATER. I DIDN'T HAVE TO DO THIS EVERY DAY. ON MAY 31ST, CHECK ENGINE LIGHT CAME ON, MY HUSBAND CHECKED THE DIP STICK WHICH HAD NO OIL ON IT. I HAD THE CAR TOWED TO WORLD FORD, WHO STATED I NEEDED A NEW ENGINE BECAUSE I HAD METAL SHAVINGS IN MY ENGINE AND OIL ALL OVER MY CAR FROM AN OIL LEAK. THEY TOLD ME IT WAS THE PEOPLE WHO CHANGE MY OIL LAST, I SPOKE WITH THAT COMPANY AND HAVE HAD BOTH THE OWNERS GO TO WORLD FORD, WHO HAS YET TO RETURN EITHER OF THEIR PHONE CALLS. I HAVE PICTURES OF OIL UNDERNEATH MY CAR, WHICH IN TURN HAS ALL STEMMED FROM MY COOLANT BEING LOW AND OVERHEATING MY ENGINE THAT HAS CAUSED AN OIL LEAK. I CALLED FORD AND WAS TOLD THEY HAVE NO RESOURCES TO FIX MY CAR AND I CAN PAY FOR IT AND IF THEY DO COME UP WITH A PROGRAM I MIGHT BE ABLE TO BE REIMBURSED. WORLD FORD CALLED ME ON JUNE 14TH AND SAID THEY FIXED THE COOLANT RECALL, BUT NO ONE IS FIXING MY ENGINE SO I CAN COME GET THE CAR. THIS IS ABSOLUTELY RIDICULOUS THAT BECAUSE OF THEIR FAULTY ENGINEERING I HAVE BEEN WITHOUT A CAR FOR 3 WEEKS.
THE CAR BEGAN TO OVERHEAT ONE MORNING WHILE IT WAS BEING DRIVEN ON A CITY STREET ABOUT 45-50 MPH. THE CAR HAD BEEN PARKED OVERNIGHT FOR 8-10 HOURS BEFORE BEING DRIVEN. THERE WERE NO VISIBLE SIGNS OF LEAKING COOLANT WHERE THE CAR HAD BEEN PARKED. WHEN COOLANT WAS ADDED AFTER THE CAR HAD COOLED OFF IT POURED OUT THE BOTTOM OF THE CAR. IT WAS TAKEN TO A MECHANIC AND THERE WAS A LEAK/HOLE IN THE COOLANT TANK.
MARCH OF 2018 ENGINE STARTING TICKING, TOOK IT IN FOR OIL CHANGE AND ASKED THEM TO LOOK AT IT. GOT IT BACK THE NEXT DAY, THEY TOLD ME IT WAS THE ALTERNATOR TICKING AND IT WAS NORMAL. NOVEMBER OF 2018 TOOK MY CAR BACK IN FOR TIRE, TOLD THEM ABOUT THE TICKING AGAIN AND SAID IT WASN'T THE ALTERNATOR, SOMETHING IN THE ENGINE IS TICKING AND NOW IT IDLES ROUGH. THE PUT NEW TIRES ON IT DID A 60,000 MILE ENGINE PERFORMANCE (I ONLY HAD 50,000 MILES ON IT) FEBRUARY 2019, I WAS GETTING ON THE EXPRESSWAY AND IT STARTED SHAKING, THE RPM'S JUMPED TO 5 AND BACK DOWN TO 2 THEM BACK UP TO 5 OR 6 AND THE CAR WOULD NOT MAINTAIN SPEED. TOOK THE CAR TO BRONDE'S FORD, THEY TOLD ME I BLEW THE ENGINE. PAID TO HAVE THE SHORT BLOCK REPLACED, GOT THE CAR BACK 2 WEEKS LATER, NO MORE TICKING. DROVE MY CAR FOR 4 WEEKS AND ON MY WAY TO WORK ON US223, 55MPH, MY CAR STARTED VIBRATING AGAIN AND MY ENGINE LIGHT WAS FLASHING. I TURNED AROUND, TOOK THE CAR BACK TO BRONDE'S AGAIN. THEY HAD THE CAR FOR 4 WEEKS THIS TIME. REPLACED THE SHORT BLOCK AND HEAD GASKET AGAIN. BOTH TIMES IT WAS CYLINDER 4 IN MY ENGINE. THIS TIME I HAD MY CAR FOR 13 DAYS. I WAS GETTING ON THE EXPRESSWAY 23 NORTH AND BARELY GOT GOING AND THE CAR DID A LITTLE HESITATION. I LOOKED OVER AT THE PANEL AND THE ENGINE LIGHT WAS FLASHING AGAIN. I PULLED OFF THE VERY NEXT EXIT AND THE CAR WAS SMOKING SO BAD, I THOUGHT IT WAS GOING TO CATCH ON FIRE. PULLED OFF AND CALLED BRONDE'S TO SEND A TOW TRUCK. I COULD SMELL A SWEET SMELL AND KNOW I BLEW A HEAD GASKET AGAIN. BRONDE'S SENT A CAR HAULER AND LOADED IT UP. HE TURNED THE KEY AND IT READ ENGINE FAILURE FAILURE FAILURE. IN 14 1/2 WEEKS I HAVE HAD MY CAR IN 3X FOR A BLOWN ENGINE. I AM STILL MAKING PAYMENTS ON THIS CAR AND IT IS JUNK.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TRANSMISSION FAULT SERVICE NOW WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO LUNDGREN FORD (LOCATED AT 900 OLD HWY 53, EVELETH, MN 55734, (800) 954-0323) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS UNKNOWN.
WHILE DRIVING ABOUT 45 MPH ON A CITY STREET, THE CAR BEGAN TO FLASH WARNING SIGNALS STATING TO PULL OVER IMMEDIATELY. WHEN I LOOKED AT THE TEMPERATURE GAUGE IT WAS ALL THE WAY ON HOT, BUT HAD NOT STARTED SMOKING YET. THE DEALERSHIP STATED THAT THE HEAD GASKET FAILED WHICH RESULTED IN THE OVERHEATING. THE CAR WAS BOUGHT CERTIFIED PRE-OWNED FROM A FORD DEALERSHIP IN 2017, AND I HAVE ALREADY HAD TO REPLACE THE TRANSMISSION, A COOLANT LEAKAGE PROBLEM, BRAND NEW BRAKES, NEW TIRES DUE TO "WEAR AND TEAR," AND NOW THIS. MY COMMUTE HOME FROM WORK TAKES ABOUT AN HOUR ON A HIGHWAY THEN CITY STREET, AND WHILE ON THE HIGHWAY THE CAR GAVE NO SIGNAL TO THE RISING TEMPERATURE. WHILE ON THE CITY STREET I WAS AT A RED LIGHT, AND ONCE I STARTED TO DRIVE AGAIN THE CAR THEN FLASHED TO PULL OVER AND THE ENGINE LIGHT CAME ON. LOOKING AT THE PROBLEMS OTHER FORD ESCAPE 2014 CAR OWNERS HAVE HAD, AND THE RECALLS THAT OCCURRED BEFORE MY CAR, IT SEEMS THAT THIS ENGINE PROBLEM IS BEING EXPERIENCED AMONGST OTHERS, AND COULD BE DUE TO THE COOLANT RECALL THAT OCCURRED IN APRIL OF 2017. PERSONALLY, I BOUGHT MY CAR IN SEPTEMBER OF 2017 AND WAS UNAWARE OF SUCH RECALL.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, SMOKE WAS SEEN IN THE REAR VIEW MIRROR AND THE DASHBOARD LIGHTS HAD SHUT OFF. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT FLAMES WERE PRESENT UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT THE VEHICLE WAS DESTROYED AND TOWED AWAY. A FIRE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE) THREE WEEKS PRIOR TO THE FAILURE AT PRATER FORD (704 S WALL ST, CALHOUN, GA 30701). THE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE OVERHEATED AND STALLED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BARBEE'S FREEWAY FORD (4471 E EVANS AVE, DENVER, CO 80222) WHERE IT WAS DIAGNOSED THAT THE COOLING SYSTEM SENSOR FAILED AND NEEDED REPLACEMENT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) IN APRIL OF 2019. THE VEHICLE WAS REPAIRED IN 2018 PER AN INTERIM REPAIR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING AND THE VEHICLE WAS RUNNING HOT. AN INDEPENDENT MECHANIC PROVIDED A COOLANT PRESSURE CHECK AND FOUND COOLANT IN THE RESERVOIR. THE MECHANIC STATED THAT THE HEAD GASKET WAS CRACKED AND THE COMPRESSION SENSOR MAY NEED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER (NORTH BAY FORD, 1999 SOQUEL AVE, SANTA CRUZ, CA 95062, (831) 457-5858) REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED THE NEXT DAY. THE CONTACT ALSO STATED THAT THE THERMOSTAT WAS NOT REGULATING THE HEAT AND THE COOLANT LEVEL WAS FLUCTUATING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,992. *BF *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ANTIFREEZE. THE VEHICLE WAS TAKEN TO VIVA AUTO GROUP (414 EXECUTIVE CENTER BLVD, EL PASO, TEXAS 79902, (915) 834-6200), BUT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GALPIN FORD (LOCATED AT 15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WOULD BECOME AVAILABLE IN DECEMBER OF 2018. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING LOW SPEEDS, THE CONTACT NOTICED SMOKE COMING FROM THE TAILPIPE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED AND REPAIRED THE TURBO CHARGER, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 61,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE AND ENGINE OVERHEATING WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS NO COOLANT LEAK; HOWEVER, THE CONTACT TOPPED OFF THE COOLANT ON THOSE OCCASIONS ANYWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
SHORTLY AFTER STARTING THE CAR (ON A COOL FALL DAY) A WARNING CAME ON THE DASH SAYING "STOP IMMEDIATELY, ENGINE OVERHEATING". THIS CAUSED THE CAR TO LIMIT MY ABILITY TO DRIVE THEREFORE I HAD O SLOWLY STOP AT CURBSIDE OF HIGHWAY. I CHECKED THE COOLANT WHICH WAS BASICALLY GONE. WHICH DIDN'T SEEM RIGHT ESPECIALLY SINCE I HAD JUST PURCHASED THE CAR TWO MONTHS PRIOR. ADDITIONALLY, THE ENGINE WASN'T SMOKING OR VISIBLY SHOWING SIGNS OF OVERHEATING. WHEN I TOOK IT TO THE SHOP THEY WERE NOT ABLE TO IDENTIFY ANY ISSUES. THERE WERE NO POOLS OF LIQUID UNDERNEATH THE CAR THAT WOULD INDICATE A LEAK. HOWEVER, THE ISSUE GOT WORSE AND I HAVE HAD TO FILL THE COOLANT TANK EVERY OTHER WEEK. TOOK THE ESCAPE INTO THE DEALERSHIP, THEY SAID IT WOULD BE A HOSE LEAK AND THE COOLANT NEEDED TO BE FLUSHED FOR 800 DOLLARS. I DIDN'T HAVE THE MONEY, SO TOOK IT TO ANOTHER SHOP. THAT SHOP RAN TESTS BUT COULDN'T FIND A LEAK IN THE HOSING SYSTEM NOR COULD THEY SEE SIGNS OF COOLANT ON OTHER PARTS OF THE ENGINE. MY CAR CONTINUED TO SUCK DOWN COOLANT FOR NO APPARENT REASON UNTIL FINALLY THE TIMING BELT BROKE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 45 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO OVERHEAT. THE VEHICLE WAS TAKEN TO FORD MOTOR CREDIT COMPANY (LOCATED AT 9009 CAROTHERS PKWY, FRANKLIN, TN 37067, (800) 727-7000) AND WAS INFORMED THAT THE CYLINDER HEAD WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE COOLANT LEVEL WAS LOW. THE CONTACT DROVE THE VEHICLE TO SAM LEMAN FORD (LOCATED AT 1508 MORRISSEY DR, BLOOMINGTON, IL 6170, (309) 663-1331) WHERE IT WAS DIAGNOSED THAT THE COOLANT BYPASS VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 49,000.
MANUFACTURER NAME : FORD MOTOR COMPANY NHTSA RECALL NO. / MFR RECALL NO. : 17V-209 / 17S09 RECALL SUBJECT : ENGINE CYLINDER HEAD MAY LEAK OIL WHEN SITTING AT A STOP LIGHT, A MESSAGE CAME UP ON MY MESSAGE BOARD "SERVICE ENGINE NOW". THE VEHICLE STARTED TO SHUDDER AND THEN SMOKE CAME OUT FROM UNDER MY HOOD. I TURNED THE VEHICLE OFF IMMEDIATELY, WHILE STILL SITTING AT THE LIGHT, AND GOT OUT. THE VEHICLE WAS INSPECTED BY A FORD DEALERSHIP AND STATED THE HEAD NEEDED TO BE REPLACED DUE TO A CRACKED CYLINDER HEAD WITH AN ESTIMATED OF $3500.00. I DID NOT RECEIVE NOTICE OF THE RECALL REFERENCED ABOVE. MY VEHICLE HAS BEEN "LOSING" COOLANT, WHICH I HAD BEEN REFILLING QUITE OFTEN WITH NO VISIBLE LEAKS OR PUDDLES. IF I HAD KNOWN OF THE RECALL THIS COULD HAVE BEEN PREVENTED. DUE TO AN ISSUE BY THE MANUFACTURER, I AM NOW SOMEHOW RESPONSIBLE TO FIX THEIR PROBLEM. THIS HAS HAPPENED ON MANY OTHER VEHICLES AND SHOULD BE CORRECTED BY THE COMPANY. I AM THANKFUL I DID NOT HAVE MY YOUNG DAUGHTER WITH ME AT THE TIME.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON FOR IT TO OPERATE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 57,000.
ON MY WAY TO WORK THIS MORNING I WAS IN MOTION WHEN ALL OF THE SUDDEN ALL THE LIGHTS IN MY CAR CAME ON A MESSAGE CAME UP THAT SAID SERVICE ENGINE NOW THE CAR WOULD NOT GO AT ALL AS I TURNED OFF OF THE HIGHWAY ONTO A CITY STREET I NOTICED THE CAR SMOKING I GOT OUT TO LOOKIF THERE WAS FIRE THERE WAS I GOT MY 3 CHILDREN OUT OF THE BACKSEAT AND GOT AWAY FROM THE CAR I WATCHED AS MY CAR BURNT TO THE GROUND.
PURGE VALVE FAILURE. PURGE VALVE WAS EXPERIENCING A LEAK AND REQUIRED REPLACMENT. CAR WOULD SHUT OFF ON ROAD WHEN IDLING. MECHANIC NOTED HE HAS SEEN SIMILAR ISSUES IN OTHER FORD ESCAPES, AND EVEN NOTED THE PART IS IDENTICAL TO THE PURGE VALVE THAT HAS BEEN RECALLED ON THE FORD FOCUS.
"TAKATA RECALL". MY VEHICLE HAS LOST 2 TANKS OF ANTIFREEZE IN 3 MONTHS. IT IS NOT LEAKING ONTO THE GROUND, BECAUSE THERE ARE NO DRIPS OR PUDDLES EVER VISIBLE UNDER THE VEHICLE. OTHER 2014 FORD ESCAPES WERE RECALLED FOR THIS SAME THING, WHICH COULD ULTIMATELY CAUSE A FIRE. MY PARTICULAR VEHICLE WAS NOT INCLUDED IN THE RECALL, BUT IS HAVING THE SAME ISSUE, AND DEALERSHIPS WON'T FIX IT AS A RECALL. MUST MY VEHICLE CATCH ON FIRE BEFORE SOMETHING IS DONE!!
FORD HAD A RECALL ON THE 2014 FORD ESCAPE IN TWOTHOUSAND 17 FOR AN ENGINE COOLANT SENSOR I BOUGHT THE CAR SIX MONTHS AGO THE RECALL WAS FIXED BY THE OLD OWNER AT A FORD DEALERSHIP NOW THAT THE CAR BELONGS TO ME THE SENSOR IS BAD AGAIN NOW I'M STUCK PAYING FOR A BAD SENSOR I BELIEVE THE SENSOR WAS DEFECTIVE AND SO DOES MECHANIC WHY SHOULD I HAVE TO PAY FOR IT DEFECTIVE PART FORD IS NO HELP
I BOUGHT MY CAR IN FEBRUARY 2017. SOON AFTER PURCHASING THIS (USED) I BEGAN LOSING ENGINE COOLANT RAPIDLY AND MY CAR WOULD NOT GET WARM WHEN I HAD THE HEAT ON. ALSO, BLUE SMOKE WOULD COME FROM THE EXHAUST. I HAVE TAKEN TO MY BROTHER-IN-LAW FOR A LOOK-OVER AND THEY SAID THIS LOOKS LIKE A LEMON CAR. WELL, UPON RESEARCH, I SEE A RECALL WHICH MATCHES A LOT OF THE SYMPTOMS OF MY CARS ISSUES, BUT NO RECALL HAS BEEN ISSUED ON MY VIN. I BELIEVE THAT WHATEVER IS GOING ON WITH MY CAR IS A DIRECT RESULT OF THE SAME ISSUE BEING RECALLED AND I NEED THIS INVESTIGATED AS SOON AS POSSIBLE.
THERE WAS A LEAK FROM THE RADIATOR FLUID INTO THE ENGINE BLOCK THAT RESULTED IN A BLOWN HEAD GASKET. THERE WAS NO WARN LIGHT SUGGESTING THAT THE COOLANT LEVEL WAS LOW, WHICH MAY HAVE PREVENTED THE PROBLEM. THERE HAS BEEN A FACTORY RECALL FOR THIS EXACT SITUATION ON THE EXACT SAME MAKE MODEL AND YEAR OF MY VEHICLE, BUT SOMEHOW MY VEHICLE WAS NOT INCLUDED. PLEASE SEE ATTACHED RECALL LETTER FROM FORD'S SITE. THIS IS MY ONLY CAR I HAVE SAVED UP TO GET AND REPAIRS OF THE HEAD GASKET WOULD BE $3000. HOWEVER, FORD WILL NOT REPAIR IT BECAUSE THEY SAID THEY CAN NOT GUARANTEE THE REPAIR DUE TO THE ISSUE WITH THE LEAK. THEY HAVE SEEN THIS SEVERAL TIMES. THEY WILL ONLY DO A FULL ENGINE REBUILD OR REPLACEMENT FOR $8000 BECAUSE THEY ADMIT THAT THIS IS A FACTORY DEFECT. THE VEHICLE IS CURRENTLY AT THE SHAWNEE MISSION FORD (11501 SHAWNEE MISSION PKWY. SHAWNEE, KS 66203) IN DESPERATE NEED OF A RECALL. THIS HAPPEN WHILE DRIVING DOWN INTERSTATE 35 FROM OMAHA TO KANSAS CITY
RECALLED 17S09 REPAIRED, MAY 2018. COOLANT LIGHT ON HOT, EVERYTHING LOCKED DOWN. VEHICLE STATIONARY, REMOTE USED TO START CAR.
RECALL PERFORMED (17S09) COOLANT SENSOR UPGRADE. THE NEW SENSOR BUT THE VEHICLE IN (LIMP MODE) CAN NOT DRIVE IT EVEN THOUGH THE COOLANT LEVEL WAS IN THE NORMAL OPERATING LEVEL. THE MECHANIC INDICATED THAT A LEAK IN THE TOP HOSE WAS THE ISSUE AND THAT THERE WAS A REDESIGN OF A KNOWN ISSUE.LUCKY THE VEHICLE WAS PARKED AND HAD TO BE TOWED BACK TO THE DEALERSHIP.
ENGINE FIRE DRIVING ON A HIGHWAY THE CAR ENGINE STOPPED AND I COASTED TO THE RIGHT SHOULDER. I MADE PHONE CALLS FOR HELP AND ASSISTANCE. THE NYSDOT, HIGHWAY EMERGENCY LOCAL PATROL (HELP) TRUCK PULLED AFTER ABOUT 15-20 MINUTES AFTER STOPPING. THE HELP OPERATOR LOOKED INSIDE THE ENGINE AND SAW THAT THE COOLANT RESERVOIR WAS LOW AND OFFERED TO PUT SOME COOLANT IN MY VEHICLE FROM A SUPPLY IN HIS TRUCK. THEN HE HAD ME RUN THE ENGINE IN IDLE ON THE SIDE OF THE ROAD. THE CAR SEEMED TO RUN FINE. IN AN EFFORT TO GET THE CAR OFF OF THE HIGHWAY AND TO GET SOME MORE COOLANT, I DROVE THE CAR TO THE PARKING LOT OF A LOCAL STORE APPROXIMATELY 1.5 MILES. WHEN I PULLED INTO THE PARKING LOT, THE CAR WAS STEAMING UP AGAIN SO I PARKED IT OUT A WAYS FROM THE STORE. I NOTICED THAT THE SMOKE WAS A BIT BLACK AND THICK, SO I OPENED THE HOOD AND SAW THE PLASTIC ENGINE COVER WAS ON FIRE. I STARTED THROWING SNOW ON IT WHEN SOMEONE CAME BY WITH A FIRE EXTINGUISHER, SO I USED IT TO PUT THE FIRE OUT. A TOW TRUCK DRIVER TOOK THE VEHICLE TO THE CLOSEST FORD DEALER ABOUT 1 MILE FROM THE PARKING LOT.
OVER THE COURSE OF 1 YEAR, VEHICLE IN THE SHOP 9 TIMES FOR 109 DAYS. ON 7-6-2017- CAR WOULD NOT ACCELERATE & LOW POWER LIGHT ON. 8-23-2017- VEHICLE OVERHEATING, GOES IN TO LIMP MODE, HIGH TEMPERATURE GAUGE GOES UP. 12-26-2017-TOWED IN AS CAR WOULD NOT START. COOLANT LEAK, QUICK CONNECTOR TO HEATER CORE AND BYPASS VALVE LEAKING. 2-27-2018- CHECK ENGINE LIGHT ON, CYLINDER MISFIRE, CYLINDER HEAD HIGH TEMPERATURE, LOW ENGINE COOLANT, COOLANT LEVEL SENSOR 3-16-18- COOLANT LIGHT COMES ON, FOUND UPPER COOLANT HOSE LEAK , CHECK ENGINE LIGHT ON 3-19-18- TOWED IN- LOW COOLANT AND TEMPERATURE LIGHT ON, NO HEAT , VEHICLE SHUTS OFF. 4-4-18- COOLANT LEVEL LOW LIGHT ON.WATER PUMP WAS LEAKING. 4-19-18- CHECK ENGINE LIGHT ON. TECHNICIAN VERIFIED SES LIGHT ON, FOUND MISFIRECODES &COOLANT CODE BUT COOLANT WAS FULL, WAS ADVISED TO STOP BACK IN 2 WEEKS TO CHECK COOLANT. CALLED FORD CERTIFIED GARAGE AT THE 2 WEEK DATE & WAS TOLD THEY WERE TOO BUSY TO BRING VEHICLE IN FOR A CHECK. 5-14-2018- CHECK ENGINE LIGHT ON--ENGINE MISFIRING, REMOVED SPARK PLUGS AND COLIS TO BORESOPE ENGINE, FOUND COOLANT IN CYLINDER 1, REMOVED CYLINDER HEAD FOR FURTHER INSPECTION, MAP SENSOR CONTAMINATED, FOUND CYLINDER HEAD POROSITY, LIKELY DUE TO OVERHEATING .MY TOTAL IN REPAIRS AND TOWING: $4000+ IN ONE YEAR. FEEL ALL ISSUES WERE RELATED TO RECALL 17V209000 REGARDING THE ENGINE AND ENGINE COOLING, WHICH STATED IF THE VEHICLE IS STARTED AND DRIVEN WITH AN INSUFFICIENT LEVEL OF COOLANT WITHIN THE SYSTEM, THE ENGINE CYLINDER HEAD MAY OVERHEAT AND CRACK:
PURGE VALVE FAIL, FAILS TO START PROPERLY AFTER FILLING FUEL TANK.WAS STALLING AFTER STARTING AND ENGINE CHECK LIGHT COMES ON. BAD SMELL FROM EXHAUST.
ENGINE LIGHT CAME ON ONE DAY THEN WENT OFF THE NEXT DAY. A WEEK LATER WENT TO GET ROUTINE OIL CHANGE AND WAS NOTIFIED OF OIL IN COOLANT AND POSSIBLE HEAD GASKET CRACKED AS WELL. THEY RECOMMENDED TAKE IT TO MECHANIC NEXT DOOR. APPARENTLY THE ENGINE CYLINDER HEAD OVERHEATED AND CRACKED. OIL LEAKED INTO OTHER SYSTEMS IN ENGINE CONTAMINATED VALVES, INTAKES, SPARK PLUGS ETC. COULD HAVE COMBUSTED CAUSING FIRE AT ANY MOMENT. MECHANIC TOLD US TO HAVE IT TOWED TO FORD NOT SAFE TO DRIVE 3 MILES. GOT CAR FIXED AT FORD DEALERSHIP FOR $3551.09. THE FOLLOWING WEEK WE RECEIVED A RECALL NOTICE FOR OUR OTHER 2014 FORD ESCAPE BUILT IN SAME LOUISVILLE FACTORY A FEW WEEKS EARLIER THAN THE JUST REPAIRED ESCAPE. GOT THE RECALL ADDRESSED ON THAT VEHICLE BUT FORD SAYS THE VIN FOR THE ONE I JUST PAID FOR HAS NOT BEEN IDENTIFIED FOR THE RECALL! REALLY???
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MINUTES AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO TASCA FORD SEEKONK (200 FALL RIVER AVE, SEEKONK, MA 02771, (800)-737-0435) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 28,000.
A RECALL WAS INITIATED FOR MY CAR FOR LOCALIZED OVERHEATING IN ENGINE CYLINDER CAUSING CYLINDER HEAD TO CRACK, AND PRESSURIZED OIL LEAKS THAT CAN RESULT IN A FIRE IN THE ENGINE COMPARTMENT. I INITIALLY BROUGHT MY CAR IN FOR MY ENGINE OVERHEATING WHERE MY CAR WAS GIVING ME A WARNING SIGN TO PULL OVER AND IMMEDIATELY TURN OFF MY CAR. THEY REPLACED THE COOLANT HOSE. TWO MONTHS LATER THE SAME ISSUE OCCURRED AND THEY THEN REPLACED THE COOLANT TANK. FAST FORWARD ONE YEAR AND THE ISSUE BEGAN TO HAPPEN ONCE AGAIN. I TOOK MY CAR BACK IN AND THE COOLANT TANK WAS REPLACED FOR THE SECOND TIME IN MAY OF 2018. I HAD NO ISSUES UNTIL DECEMBER OF 2018 WHERE ONCE AGAIN THE CAR GAVE ME THE SAME WARNING SIGN AND ONCE AGAIN NEEDS THE COOLANT HOSE REPLACED DUE TO IT LEAKING. THEY HAVE TOLD ME I AM RESPONSIBLE FOR REPLACING THIS ON MY OWN AND PAYING FOR IT. EACH TIME I HAVE BEEN DRIVING WHEN THIS ISSUE OCCURS AND I HAVE TO IMMEDIATELY PULL OVER AND TURN MY CAR OFF TO AVOID FURTHER DAMAGE AS WELL AND I CANNOT DRIVE MY CAR FOR NUMEROUS DAYS WHILE I WAIT FOR THEM TO REPAIR IT. I WANT TO FIGURE OUT A SOLUTION MOVING FORWARD BECAUSE CLEARLY THIS CAR IS NOT BEING FIXED EVEN WHEN I TAKE IT IN OVER AND OVER AGAIN.
ON 02/06/208 TOOK VEHICLE TO HERITAGE FORD VT FOR COOLANT LEVEL SENSOR RECALL . RECALL WAS PERFORMED . ON 03/20/2018 VEHICLE WAS TOWED BACK TO HERITAGE FORD VT DUE TO RECALL PERFORMED INCORRECTLY REPAIR WAS COMPLETE. 04/19/2018 VEHICLE TOWED BACK TO HERITAGE FORD VT RECALL DONE INCORRECTLY RESULTING IN REMANUFACTURED ENGINE REPLACE. VEHICLE WAS TOWED BACK TO HERITAGE FORD 05/16/2018,06/19/2018,07/09/2018,09/07/2018 DUE TO VEHICLE OVERHEATING CAUSING POSSIBLE COOLANT TO LEAK INTO ENGINE . ON 10/30/2018 VEHICLE OVERHEATED HERITAGE FORD VT SUPERVISOR AND MECHANIC VIDEO RECORDED POURING COOLANT INTO VEHICLE AND DRIVING AWAY POSSIBLY CAUSING MORE DAMAGE TO OIL AND ENGINE .11/30/2018 VEHICLE RETURNED TO HERITAGE FORD VT DUE TO OVERHEAT COOLANT POSSIBILITY CAUSING A BREAKDOWN OF OIL AND DAMAGE TO ENGINE . HERITAGE FORD VT REPLACED COOLANT SENSOR IMPROPERLY. HERITAGE FORD VT IS NOW CLAIMING NO RESPONSIBILITY FOR THIS ACTION, STATING, IN ORDER FOR THIS VEHICLE TO BE REPAIRED I THE CUSTOMER WILL HAVE TO PURCHASE A NEW ENGINE DUE TO HERITAGE FORD VT NEGLIGENCE OF REPLACING A COOLANT SENSOR CORRECTLY.I FEEL AS THE CUSTOMER THIS VEHICLE IS,WAS A SAFETY ISSUE DUE TO THE NEGLIGENCE OF HERITAGE FORD VT .
MY CAR KEPT SHUTTING OFF ON ME AND I TOOK IT TO MY DEALER AND THEY SAID THE COOLANT WAS LEAKING INTO MY CYLINDER HEAD AND I NEEDED A NEW ENGINE. I SEE ON HERE THAT THERE ARE MULTIPLE RECALLS FOR THIS MODEL DEALING WITH THE COOLANT LEAKING. HOWEVER, THE DEALER CALLED FORD AND WAS TOLD IT WAS NOT COVERED. MY CAR IS ONLY 4 YEARS OLD AND I NEED A COMPLETE NEW ENGINE FOR $9,000 DOLLARS. I'M NOT SURE WHO TO COMPLAIN TO OR HOW TO GET THIS HANDLED BUT I DON'T HAVE $9K LAYING AROUND. I WORK TWO JOBS AS IT IS AND I CAN'T AFFORD IT.
WHILE DRIVING THE CAR USUALLY GOING UP A HILL THE TEMPERATURE GAUGE QUICKLY GOES UP AND SHOWS THE CAR IS OVERHEATING AND ALL KINDS OF WARNINGS SOUNDS AND VISUAL NOTICES GO OFF TELLING ME TO STOP THE CAR AND PARK SAFELY. THIS HAS HAPPENED 3 TIMES. THE LAST TIME THIS HAPPENED 2 DAYS AGO I COULD PUT THE CAR INTO GEAR BUT IT WOULD NOT ENGAGE AND GO FORWARD OR BACKWARD AND I HAD TO COAST TO A STOP AND PULL OVER TO THE SIDE OF THE ROAD AND HAVE IT TOWED.
MY FORD ESCAPE IS OVERHEATING. WHILE DRIVING THE DISPLAY PANEL READ: SPEED REDUCED TO LOWER ENGINE TEMPERATURE. AFTER RESEARCHING I REALIZED THAT THIS PROBLEM WAS PART OF AN EARLIER RECALL. I CONTACTED FORD AND WAS TOLD THAT MY VIN WAS NOT INCLUDED IN THAT RECALL.
FORMULA FORD PREFORMED SEVERAL RECALLS ON MY 2014 FORD ESCAPE ON OCTOBER 31 2018. ONE RECALL IN PARTICULAR WAS ON THE COOLANT SYSTEM IN MY CAR, IT TOOK THEM A COUPLE DAYS TO PREFORM NEEDED RECALLS. A WEEK OR TWO AFTER MY CAR HAVING THE RECALLS DONE TO IT A COOLANT LOW SERVICE SOON WARNING LIGHT CAME ON MY DASH. I CALLED FORMULA FORD SERVICE AND WAS TOLD TO TRY AN PUT COOLANT IN IT AND SEE IF THAT REMEDIED THE PROBLEM. I DID AND THE LIGHT WENT OUT BUT IN ANOTHER WEEK OR SO THE LIGHT CAME BACK ON I CALLED FORMULA FORD SERVICE AGAIN TO HAVE MY CAR LOOKED AT AND THEY WERE NOT ABLE TO SCHEDULE ME UNTIL 12/13/18 ON 12/7/18 MY CAR BECAME INOPERABLE. I HAD IT TOWED INTO FORMULA FORD UNDER MY ROAD SIDE ASSISTANCE THROUGH MY INSURANCE, AFTER THEIR INSPECTION OF THE CAR I WAS TOLD ON MONDAY 12/10 THAT IT HAD A BLOWN HEAD GASKET DUE TO OVER HEATING BUT IT HAD NOTHING TO DO WITH THE RECALL THEY PREFORMED ON MY COOLANT SYSTEM, EVEN THOUGH MY CAR RAN FINE PRIOR TO BRINGING IT TO THIS SHOP.
THE VEHICLE STALLED WHILE DRIVING DOWN A RURAL HIGHWAY. A SUDDEN JERK WAS FELT AND THEN 'ENGINE FAILURE' APPEARED ON THE DISPLAY. THE CAR BEGAN TO SMOKE AND WITHIN SECONDS THE ENGINE COMPARTMENT WAS FULLY ENGULFED. IT WAS LATER LEARNED THAT THIS VEHICLE HAD A RECALL RELATED TO A DEFECT THAT HAS CAUSED SEVERAL SIMILAR CASES. THIS RECALL NOTICE WAS NEVER RECEIVED BY US, THEREFORE WENT UNFIXED. THIS VEHICLE HAS BEEN WORKED ON BY A CERTIFIED FORD DEALERSHIP SINCE THE RECALL AND THE RECALL WENT UNNOTICED THERE AS WELL.
I HAVE A BLOWN HEAD GASKET WHICH RESULTED FROM A LEAK FROM THE RADIATOR INTO THE MANIFOLD. THERE WAS NO LOW FLUID LIGHT THAT WARNED OF THE LEAK WHICH WOULD HAVE PREVENTED THIS DEFECTIVE FLAW.THIS PROBLEM EXACTLY FITS THE RECALL 17V209000 (SEE ATTACHED) FOR EXACTLY THE MAKE, MODEL, YEAR, ENGINE, ETC. OF MY VEHICLE, BUT FOR SOME REASON MY VEHICLE WAS NOT INCLUDED. I BROUGHT THE VEHICLE TO 2 MECHANICS AND THEY BELIEVE 100% THAT IT SHOULD INCLUDE MY VEHICLE AND ARE NOT SURE WHY ITS INCLUDED. PLEASE REVIEW AND PLEASE TRY TO ADD MY VEHICLE TO THE RECALL LIST
VEHICLE STALLS IN THE MIDDLE OF THE DRIVE AND ENGINE OIL SYMBOL AND BATTERY SIGNS POP UP ON THE DASHBOARD. TURN OFF THE CAR AND ON AGAIN TO RESOLVE THE ISSUE. THIS IS A SAFETY ISSUE WITH ONCOMING TRAFFIC. THIS STARTS OCCURRING ON MY CARS ONCE THE CAR HAS 60,000 MILES. CANNOT REPRODUCE THIS ISSUE. BATTERY AND ALTERNATOR ARE VERIFIED AND THEY ARE GOOD CONDITION.
KEEP LOOSING COOLANT AND RESULTED TO DAMAGING CYLINDER HEAD AND FORD DOES NOT WANT TO FIX THE PROBLEM DESPITE THE RECALL. THEY SAY RECALL THEY MADE IS TO PREVENT THE PREVENTIVE.
COOLANT LEAK. NO SENSOR WARNING LIGHT. NO RECALL NOTICE. MESSAGE STATED CAR WAS OVERHEATING WHILE IDLING IN A DRIVE-THRU. ADDED COOLANT. SEVERAL MONTHS LATER, SAME SITUATION, DIFFERENT DRIVE-THRU. COOLANT ADDED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE ENGINE TEMPERATURE AND ENGINE COOLING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GWINNETT PLACE FORD (3230 SATELLITE BLVD, DULUTH, GA 30096, 404-418-6877), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,064.
ENGINE STALLED DURING HIGHWAY CRUISE(70 MPH), LOST ALL THROTTLE RESPONSE. LIGHTING, BRAKE, STEERING WORKED FINE. COOLANT LEAKAGE WAS OBSERVED UNDER THE HOOD AFTER PARKING. AFTER THE VEHICLE WAS TOWED TO A FORD DEALER, SERVICE PEOPLE REPORTED ENGINE WIRINGS WERE BURNED OUT DUE TO FIRE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER (GALLIGHER FORD, 650 30TH ST, ELKO, NV 8980, 775-738-3147) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I HAVE HAD 3 RELATED ISSUES SO FAR WITH THE ENGINE COOLANT IN MY CAR - RESULTING NOW WITH A LEAK THAT IS ALLOWING COOLANT FLUID ONTO OTHER PARTS OF THE ENGINE. MY VEHICLE WAS RUNNING WITH NO ISSUES WHEN ONE DAY IT STARTED BUT IMMEDIATELY BEEPED WARNING THAT THE ENGINE TEMP. WAS TOO HOT & TO SAFELY STOP THE CAR IMMEDIATELY. THE ENGINE TEMP. GAUGE WAS IN THE MAX POSITION, BUT IT WAS A MILD DAY & THERE IS NO WAY THE ENGINE WOULD NATURALLY HAVE STARTED THAT HOT. IN ADDITION, THE CAR WOULDN'T GO. I COULD SHIFT INTO DRIVE & IT WOULD ROLL FORWARD BUT THERE WAS NO GOING OTHER THAN ROLLING. I TRIED LETTING IT SIT & RE-STARTING, BUT THE SAME ERROR CAME UP, THE ENGINE SHUTTERED/VIBRATED A LITTLE, & STAYED IN THAT SAFETY MODE. I HAD A REPAIR SHOP TOW IT & THEY THOUGHT IT WAS A BAD SENSOR SENDING INCORRECT SIGNALS THAT THE ENGINE WAS OVERHEATING SO THEY ORDERED THE PART & REPLACED IT. SOON AFTER, THE LOW COOLANT WARNING LIT UP, BUT THE SHOP HAD JUST CHECKED THE COOLANT WHEN THEY REPLACED THE SENSOR. A FEW MONTH'S LATER NOW ON A 22 DEGREE MORNING AFTER MY CAR WAS PARKED ALL NIGHT I REMOTE STARTED AND LET IT IDLE FOR A FEW MIN THEN GOT IN & HIT FULL-START, IT GAVE ME THE SAME ERROR MESSAGE (ENGINE WAS OVERHEATED) & WOULDN'T DRIVE. I HAD TO TOW IT TO FORD DEALERSHIP AFTER I GOOGLED THE PROBLEM & NOTICED THAT NOT ONLY THERE ARE SIMILAR COMPLAINTS BUT ALSO THE 2013 FORD ESCAPE 1.6L GTDI FROM TN PLANT WAS RECALLED FOR COOLANT LEAKS CAUSING FIRES! I HAVE SAME JUST 1 YEAR NEWER PLUS OTHER ARTICLES ACTUALLY SAID THE 2014 MODEL WAS INCLUDED WITH THE RECALL. BUT, DEALER TOLD ME THERE WAS NO RECALL FOR MINE SO I HAVE TO PAY TO FIX THE PROBLEM... THEY'RE NOW SAYING ENGINE COOLANT LIQUID WAS FOUND OUTSIDE THE CHAMBER ON THE SENSORS & THEY WANT TO CHARGE ME $560 + $119 DIAGNOSTIC FEE. THIS IS A DEFECT THAT I SHOULDN'T HAVE TO PAY FOR (AGAIN), & IS ALSO A SAFETY HAZARD. PLEASE HELP INVESTIGATE!
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO RUSH TRUCK CENTER ORLANDO (LOCATED AT 2350 DIVERSIFIED WAY, ORLANDO, FL 32804, (407) 581-8000) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
HIGH ENGINE TEMP, PULL OVER SAFELY MESSAGE FLASHES ON DISPLAY AND ENGINE LIGHT COMES ON. CAR STARTED RUNNING ROUGH. FORTUNATELY WAS JUST PULLING OUT OF MY DRIVEWAY AND DIDN'T GET OVER 5 MPH. I BACKED UP INTO GARAGE, TURNED OFF CAR. STARTED IT AGAIN AND WHEN I GOT TO SAME SPOT (APPROXIMATELY 1/8 MILE) THE SAME WARNINGS POPPED UP. TOWED TO DEALER UPON THEIR ADVISE. NOW THEY ARE TELLING ME, AFTER HAVING THE CAR FOR 6 DAYS, THAT IT'S EITHER THE HEAD GASKET OR BLOCK CRACKED DUE TO COOLANT BEING LOW. THEY TESTED COOLANT AND CONFIRMED IT IS LEAKING INTERNALLY. NOTE - I DID HAVE THE RECALL RELATED TO THE ISSUE PERFORMED IN FEBRUARY 2018. NOW, WITH ONLY 1 MONTH LEFT ON ORIGINAL WARRANTY BUT AT 61,500 MILES (SO OVER BY A SMIDGE), FORD WILL NOT REPAIR CAR. IF THE RECALL WAS PERFORMED BUT THE CAR EXHIBITED THE PROBLEM ANYWAYS, NO MATTER HOW FAR IT WAS DRIVEN SINCE THEN, THAT TELLS ME THAT THE RECALL SOLUTION DID NOT WORK.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS PULLED OVER AND THE CONTACT DISCOVERED THAT COOLANT WAS LEAKING. THE CONTACT LET THE VEHICLE COOL OFF AND ADDED MORE COOLANT. THE VEHICLE WAS TOWED TO COCONUT POINT FORD (22400 S TAMIAMI TRAIL, ESTERO, FL 33928, (888) 859-1976) WHERE IT WAS DIAGNOSED THAT COOLANT LEAKED OUT FROM A DEFECTIVE UNKNOWN PART THAT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE AND WOULD OPEN A CASE TO SEE IF THEY COULD PROVIDE ASSISTANCE TOWARDS THE REPAIR COSTS SINCE THE WARRANTY HAD JUST EXPIRED. THE FAILURE MILEAGE WAS 67,000.
THIS IS THE SECOND TIME THIS VEHICLE HAS EXPERIENCED THIS ISSUE. THE CAR LOSES COOLANT FLUID, THEN OVERHEATS. THE MANUFACTURER HAS INSTALLED A SENSOR THAT REPORTS THE FLUID LEVEL CONDITION, BUT HAS NOT ADDRESSED THE CAUSE OF THE FLUID LOSS. AS A RESULT, THE HEAD REQUIRES REPLACING, OR THE VEHICLE NEEDS A NEW ENGINE. THE CAR ALSO HAS A CHANCE FOR AN UNDER-HOOD FIRE. THE MANUFACTURER, FORD, IS NEGLIGENT.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT A RECALL NOTICED WAS RECEIVED UNDER CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), THE VEHICLE WAS TAKEN TO COLONIAL FORD DEALER (120 FEDERAL RD # 126, DANBURY, CT 06811, (203) 748-3503) WHERE THE RECALL WAS COMPLETED. THE CONTACT STATED THAT THE COOLANT WARNING LIGHT ILLUMINATED, THE VEHICLE WAS TAKEN BACK TO COLONIAL FORD DEALER, AND IT WAS DIAGNOSED THAT A POOR PIN FIT CORRECTION #48802 P2560 NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 20 MPH, THE COOLANT WARNING LIGHT ILLUMINATED, AND THE VEHICLE STALLED BUT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE DRIVER NOTICED SMOKE WAS COMING FROM UNDER THE HOOD THEN FLAMES APPEARED. THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 52,000.
1.6L ECOBOOST ENGINE IS BURNING COOLANT THROUGH THE COMBUSTION CHAMBER (HEADS). THIS CAUSES CAR TO LOSE COOLANT, MISFIRE, AND OVERHEAT. RECALL 17S09 WOULD SEEM TO ADDRESS THIS ISSUE. MY VEHICLE, THAT MEETS ALL OF THE PARAMETERS OF THE RECALL TO INCLUDE VEHICLE MODEL, MAKE, YEAR, ENGINE SIZE, FACTORY OF ASSEMBLY, DATE OF ASSEMBLY, ETC., IS NOT INCLUDED IN THE RECALL. FORD IS UNWILLING TO RECTIFY.
COOLANT LEVEL SENSOR SYSTEM INSTALLATION ,NHTSA RECALL NUMBER: 17V209,DAUGHTER HAD WENT TO GROCERY STORE WITH A FRIEND,HAD TURNED OFF VEHICLE AND EXITED IT, WAS HELPING FRIEND CARRY GROCERIES TO APARTMENT,WHEN WENT TO GOT BACK TO CAR IT WAS ON FIRE UNDER THE HOOD,CALLED FIRE DEPARTMENT ,FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE,VEHICLE WAS TOWED AND IS BEING INVESTIGATED BY FIRE MARSHAL
I PREVIOUSLY FILED A REPORT DUE TO THE ENGINE COOLANT LOW LIGHT COMING ON. TOOK CAR TO THE DEALER WHERE THEY RAN TEST AND DISCOVERED COOLANT HAD LEAKED INTO THE ENGINE AND OIL AND THAT THE ENGINE WOULD HAVE TO BE REPLACED. QUOTED A PRICE OF $6,400+/- WHEN THEY PULLED THE ENGINE THEY REMOVED THE TURBO FOR RE-USE. UPON REMOVAL OF THE TURBO, BEARINGS AND SHROUDS OF METAL FEEL OUT. I WAS TOLD THAT THERE WAS CATASTROPHIC FAILURE AND THAT THE BEARINGS AND METAL HAD EXPLODED INTO THE ALUMINUM ENGINE BLOCK CAUSING A CRACK AND ALLOWING COOLANT INTO THE ENGINE AND OIL. I'M STILL WAITING ON THE REPAIR TO BE COMPLETED, AND KNOW THE COST APPEARS TO BE AROUND $7,500+/-. STILL HAVEN'T HEARD BACK FROM FORD. THIS COULD HAVE BEEN BAD OF THE ENGINE SHUT DOWN WHILE DRIVING.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 55 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO BLUE SPRINGS FORD (3200 NW SOUTH OUTER RD, BLUE SPRINGS, MO 64015, 816-229-4400) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 74,947.
ENGINE COOLANT LOW LIGHT CAME ON. CHECKED RESERVE AND IT WAS LOW. VEHICLE HAD JUST BEEN SERVICED 2,000 MILES EARLIER. I ADDED COOLANT THE NEXT DAY. I DISCOVERED OIL ON THE FLOOR. TOOK CAR TO FORD AND THEY DID PRESSURE AND DYE TESTS. THEY WOULD COOLANT IN THE OIL. THEY SAID THIS WAS NOT PART OF THE COOLANT/CRACKED BLOCK, POTENTIAL FIRE RECALL. OUT CAR IS SERVICED EVERY 5,000 MILES. DUE TO THE COOLANT CONTAMINATION OF THE ALUMINUM ENGINE, FORD STATED THE THE ENGINE WOULD REQUIRE REPLACEMENT AT $6,200+. THE DEALER HAD ME SPEAK TO FORD CUSTOMER CARE WHICH I DID. I GOOGLED ONLINE AND THERE APPEARS TO BE A NUMBER OF SIMILAR INCIDENTS. THE VEHICLE HAS APPROXIMATELY 95,000 MILES. A PROPERLY SERVICED ENGINE SHOULDN'T FAIL THAT SOON. THE SCOPE OF THE FORD RECALL SHOULD BE EXPANDED TO COVER ENGINE COOLANT LOSS AND ENGINE CONTAMINATION. FURTHER DRIVING COULD HAVE RESULTED IN THE ENGINE SEIZING UP WHILE DRIVING.
I PURCHASED A 2014 FORD ESCAPE FROM BEST FORD IN NASHUA, NH BACK IN JULY OF 2014. I STARTED TO HEAR ABOUT RECALLS ON THE ESCAPE BECAUSE OF ISSUES WITH COOLANT LEVELS LEADING TO CRACKED BLOCKS & POTENTIAL FIRES. I STARTED KEEPING AN EYE ON MY COOLANT LEVELS. I STARTED TO NOTICE THAT IT WAS RUNNING LOW & I FOUND MYSELF TOPPING OFF THE COOLANT ON A REGULAR BASIS. I CALLED FORD & EXPLAINED TO THEM THAT I WAS HAVING ISSUES WITH COOLANT LEVELS AS STATED IN MANY RECALLS, I ASKED IF MY CAR WOULD BE ADDED TO THE RECALL. THEY TOLD ME MY CAR WOULDN'T FALL UNDER THE RECALL BECAUSE THE RECALL PERTAINED ONLY TO CERTAIN ENGINES THAT CAME FROM A CERTAIN PLANT. THAT IS INCORRECT. A COUPLE OF WEEKS AGO MY CAR STARTED ACTING UP. I TOOK IT TO A LOCAL MECHANIC BUT HE SAID I SHOULD GO DIRECTLY TO FORD WITH MY CAR. I TOOK MY VEHICLE TO IPSWICH FORD. ONCE THEY STARTED TO DIG INTO THE ISSUES WITH MY CAR, THEY REALIZED THAT THE MOTOR WAS JUNK BUT ALSO THAT MY VEHICLE WAS NOT UNDER RECALL OR WARRANTY. THEY STOPPED WORKING ON THE CAR BECAUSE IT WOULD HAVE COST ME HUNDREDS OF DOLLARS TO FIND OUT WHAT THEY ALREADY KNEW, THAT THE ENGINE WAS JUNK. BY THEM STOPPING THE WORK, THEY WERE ABLE TO PUT THE MOTOR BACK TOGETHER SO I COULD DRIVE IT TEMPORARILY. IF THEY CONTINUED, I WOULD HAVE BEEN TAKING THE CAR OUT OF THE SERVICE CENTER ON A FLAT BED. THE SERVICE MANAGER AT IPSWICH FORD ALSO TOLD ME THAT THE ISSUE WITH THESE MOTORS IS NOT ONLY FROM A CERTAIN PLANT BUT THAT ALL ECOBOOST MOTORS HAVE ISSUES. HE SAID THAT FORD WAS GIVING THEM AN ALLOWANCE YEARLY TO HELP PEOPLE WITH ENGINE ISSUES. HE INFORMED THAT FORD HAS NOW CUT-OFF ANY ALLOWANCES & THAT IF THE CAR ISN'T ON A RECALL OR HAS THE EXTENDED WARRANTY, THE CUSTOMER IS LEFT OUT IN THE COLD. I NEED TO KNOW IF THERE IS ANYTHING THAT CAN BE DONE FOR ME IN MY SITUATION. CAN I BE ADDED TO THE RECALL, DO I HAVE ANY OTHER AVENUES TO GET COMPENSATION FROM FORD
WHILE TRAVELING AT APPROXIMATELY 60MPH, AT APPROXIMATELY 52K MILES, MY 2014 FORD ESCAPE SUDDENLY OVERHEATED AND PRESENTED A WARNING TO PULL OVER AND STOP THE CAR. MY COOLANT LEVEL HAD DROPPED BELOW THE MINIMUM AND MY CAR OVERHEATED. I ADDED WATER FOR THE SYSTEM AND HAD MY CAR TAKEN TO A LOCAL SHOP WHO REPLACED THE THERMOSTAT AS WELL AS COOLANT OVERFLOW SYSTEM. ADDITIONALLY THE CHECK ENGINE LIGHT ILLUMINATED AFTER OVERHEATING. ONCE "FIXED" AND LESS THAN 5000 MILES LATER (APPROXIMATELY 56K), MY CAR OVERHEATED AGAIN. THE COOLANT LEVELS WERE LOW, WITH NO WARNING OF LOW COOLANT SYSTEM EVER DISPLAYED UNTIL I RECEIVED THE WARNING (AGAIN GOING APPROXIMATELY 60 MPH) TO PULL OVER AND SHUT DOWN OVERHEATED ENGINE. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND I BROUGHT THE CAR TO SHOP AGAIN. DIAGNOSTIC OF CODE READ POTENTIALLY FAULTY THERMOSTAT (WHICH I HAD REPLACED LESS THAN 5000 MILES BEFORE) OR LOW COOLANT (AGAIN JUST FILLED). I DECIDED NOT TO ACTION (EXCEPT STANDARD OIL CHANGE DUE) AND THE CHECK ENGINE LIGHT WENT OFF ON ITS OWN. NOW AT 56,800 MY CAR HAD THE CHECK ENGINE LIGHT RE-ILLUMINATED AND NOW IS BLINKING THAT I HAVE LOW OIL PRESSURE (LESS THAN 2000 MILES SINCE OIL CHANGE). TAKING TO SERVICE THIS AFTERNOON FOR DIAGNOSTIC. VERY SIMILAR TO ISSUES DOCUMENTED IN OTHER 2014 ESCAPES UNDER RECALL 17S09- HOWEVER, MY PARTICULAR VIN IS NOT CONSIDERED INCLUDED, DESPITE BUILD AT LOUIVILLE, KY IN APRIL 2014. THEREFORE, NO RECALL SERVICE OF COOLANT SENSOR CAN BE PROVIDED.
COOLANT RECOVERY CRACKED DUE TO ENGINE HEAT WITHOUT THERMOSTAT INDICATING HIGH ENGINE TEMPERATURE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE COOLANT AND CHECK ENGINE INDICATORS ILLUMINATED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE ENGINE COOLANT WAS REPLACED, BUT THE INDICATORS REMAINED ILLUMINATED. AN INDEPENDENT MECHANIC FOUND A DIAGNOSTIC TROUBLE CODE FOR THE CYLINDER 2 MISFIRE AND STATED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED DUE TO A BLOWN HEADGASKET. MIRACLE FORD (1394 NASHVILLE PIKE, GALLATIN, TENNESSEE 37066, (615) 452-5267) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. IN ADDITION, THE MANUFACTURER STATED THAT THERE WERE NO RECALLS OR SERVICE WARRANTY PROGRAMS ON THE VEHICLE. THE FAILURE MILEAGE WAS 118,571.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE MADE A LOUD POPPING NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WAYNE FORD (444 US-46, WAYNE, NJ 07470) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED BECAUSE IT INGESTED COOLANT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
COOLANT OVERFLOW TANK IS LEAKING RESULTING IN LOW LEVELS OF COOLANT. COOLANT WAS NOTICED UNDER THE CAR AT 3 SEPARATE OCCASIONS. NOTICED A RECALL INCLUDING 2014 FORD ESCAPES WITH 1.6 LITER TURBOCHARGED 4 CYLINDER ENGINE HOWEVER MY VIN WAS NOT INCLUDED AND I FEEL IT SHOULD HAVE BEEN INCLUDED. RECALL STATES THAT LOW LEVELS OF COOLANT CAN CAUSE THE HEAD TO CRACK LEADING TO AN ENGINE FIRE.
TRUCK STALLS WHILE DRIVING, AND WON'T START BACK UP. IVE HAD IT TOWED TWICE ALREADY FOR THE SAME PROBLEM ALSO HAD IT TOWED TO A MECHANIC SHOP WHERE THEY COULDN'T FIND ANYTHING WRONG WITH IT BESIDES SAYING IT SEEMED TO BE A GLTCH INSIDE THE COMPUTER. CHECK ENGINE LIGHT ILLUMINATES READING CODE P0109. WHEN IT STALLS IT GIVES NO WARNING AND NO INDICATIONS THAT THERE'S A PROBLEM WHICH CAN LEAD TO A DANGEROUS SITUATION.
2014 ESCAPE RECALLED TO FIX COOLANT LEAK. 6 MONTHS LATER THE COOLANT IS LEAKING AND WARPED THE HEAD GASKET. HAD THE VEHICLE TOWED TO FORD, THEY ARE TRYING TO DENY RESPONSIBILITY, DESPITE THE SERVICE DEPARTMENT DIRECTLY STATING ON MY INVOICE "ENGINE COOLANT LEAK CAUSED HEAD GASKET TO WARP." MY CAR HAS BEEN AT THE DEALERSHIP FOR 15 DAYS AND THEY STILL HAVE NOT WORKED ON IT BECAUSE THEY ARE ARGUING WHO IS RESPONSIBLE WITH MY WARRANTY COMPANY. IT SEEMS LIKE A LOT OF PEOPLE ARE EXPERIENCING THE SAME POOR WORKMANSHIP. I AM NOW CONTACTING AN ATTORNEY, WITH ALL THESE CASES WE MAY HAVE A CLASS ACTION SUIT AGAINST FORD.
AFTER DRIVING APPROX. 1/2 MILE ON A VERY BUSY CITY STREET AT MORNING RUSH HOUR, GOING APPROX 35 MPH, I STARTED COASTING DOWNHILL. SCREEN INDICATED HIGH ENGINE TEMPERATURE, ENGINE IMMEDIATELY STARTED TO STALL MAKING IT HARD TO MANEUVER THE VEHICLE. MESSAGE INDICATED TO PULL OVER & SHUT OFF ENGINE. TEMP GAUGE WAS ALL THE WAY IN THE RED. HAD VEHICLE TOWED TO DEALERSHIP FOR DIAGNOSTIC.
I WAS DRIVING MY CAR SOUTHBOUND ON I75 AND MY ENGINE BURST INTO FLAMES, LUCKY MY BROTHER WAS BEHIND ME AND COULD SEE THE FIRST UNDER THE CAR AND CALLED ME TO TELL ME TO PULL OVER AND GET OUT RIGHT AWAY. I GOT OUT AND THE CAR BURNT UP ON THE SIDE OF THE ROAD.
17S09 COOLING SYSTEM RECALL PERFROMED IN FEB 2018 VEHICLE HAS HAD NUMEROUS TRIPS BACK TO MULTIPLE FORD DEALERSHIPS FOLLWOING HIGH TEMPERATURE LIGHT COMING ON. THE ENGINE HAS BEEN REPLACED A HOSE REPLACED, COOLING FAN RELAY REPLACED. CURRENTLY THE CAR IS AT A DEALER WHO IS NOW SAYING THE INSTRUMENT PANEL CLUSTER IS THE PROBLEM BUT IS NOW ATTEMPTING TO CHARGE ME $750, THIS CAR HAD NO ISSUES PRIOR TO THE RECALL. FORD DOES NOT SEEM TO KNOW HOW TO FIX THESE PROBLEMS AND NOW I AM ABOUT TO BE ON THE HOOK FOR THEM. I SHOULD'T HAVE TO PAY TO BE THEIR GUINEA PIG. THEY HAVE LEFT MY CAR UNSAFE AND UNRELIABLE.
MY CAR WITH ONLY 34,000 MILES OVERHEATED DRIVING ON THE HIGHWAY. I TAKE MY CAR FOR FOR OIL CHANGES AND SERVICE REGULARLY. THERE WAS NO INDICATION OF A PROBLEM UNTIL THIS HAPPENED. MY MECHANIC SAID I WAS LOW ON COOLANT AND AFTER FURTHER TESTING SAID I HAD A LEAK. HE THEN TOLD ME THAT THERE WAS A RECALL ON 2014 FORD ESCAPES FOR THIS EXACT PROBLEM. FORD'S NUMBER FOR THIS RECALL IS 17S09. I CALLED MY FORD DEALER AND WAS TOLD THAT EVEN TOUGH MY CAR WAS HAVING THE SAME ISSUE MY PARTICULAR CAR WAS NOT PART OF THE RECALL AND I WOULD HAVE TO PAY TO HAVE THE CAR FIXED. THINKING THIS WAS OUTRAGEOUS I CALLED FORD DIRECTLY. THEY AS WELL TOLD ME THE SAME THING. AFTER FURTHER RESEARCH I SEE THAT I AM NOT THE ONLY 2014 FORD ESCAPE OWNER THAT HAS BEEN TOLD THAT ALTHOUGH THEY HAVE THIS SAME SAFETY ISSUE OUR VEHICLE IS NOT INCLUDED IN THE RECALL. I BELIEVE FURTHER INVESTIGATION NEEDS TO BE DONE AND MORE CARS INCLUDED IN THIS RECALL.
THE VEHICLE COMPLETELY STALLED IN THE MIDDLE OF DRIVING AFTER A LEAK RECALL WAS MADE. WE TOOK THE CAR AND HAD THE NECESSARY RECALL DONE. HOWEVER THE ENGINE STALLED THE CAR AND NOW WE HAVE TO SHELL OUT $6,000 FOR A NEW ENGINE DUE TO A CRACKED BLOCK. SINCE WE ALREADY TOOK THE CAR TO GET A LEAK RECALL ISSUE FIXED, WE ARE AFRAID THE NEW ENGINE WILL GET OVERHEATED AGAIN AND THE CAR WILL STALL. ALSO, WE WOULD HAVE TO SHELL OUT MORE MONEY FOR ANOTHER ENGINE.
WHILE TRAVELING ON THE HIGHWAY, MY ENGINE SUDDENLY OVERHEATED AND I WAS GIVEN AN ALARM DISPLAYING THAT ITS OVERHEATING AND STOP SAFELY. WHEN OPENING MY LID, I FOUND THE COOLANT LEVEL HAD DROPPED BELOW MINIMUM. I HAD NO WARNING THAT MY COOLANT LEVEL WAS SUDDENLY LOW AND THE CAR HAD BEEN OPERATING FINE THE PREVIOUS DAY AND EARLIER IN THE MORNING. I ADDED WATER TO THE SYSTEM AND AFTER RETURNING THE CAR TO A SAFE TEMP, DROVE IT TO A STORE. THE CHECK ENGINE LIGHT CAME ON INSTANTLY AFTER THE HEATING ISSUE. FORD HAS A RECALL FOR THIS ISSUE INCLUDING 2014 FORD ESCAPE, HOWEVER MY VIN DOES NOT REGISTER AS BEING APPLICABLE TO THE RECALL (ALTHOUGH SEEMS LIKE IDENTICAL ISSUE.) THIS IS THE SECOND TIME BETWEEN 50-56000 MILES THIS SAME ISSUE HAS OCCURRED.
ENGINE COOLANT SENSOR FAULTY . BROUGHT TO THE DEALERSHIP 2 TIMES.
VEHICLE ERRATICALLY DISPLAYS OVERHEATING VISUAL AND AUDIBLE ALARM DURING MOTION OR STATIONARY. AFTER VEHICLE IS TURNED OFF FOR A FEW SECONDS, ALARMS GO OFF AND TEMPERATURE GAGE RETURNS TO NORMAL OPERATING TEMPERATURE. CHECK ENGINE LIGHT ON FOR A WHILE, THEN OFF, THEN BACK ON. DROVE TO FORD DEALER FOR SERVICE (DIDN'T NOTICE ANY PERFORMANCE ISSUES), AND THEY STATE THAT THE ENGINE NEEDS TO BE REPLACED, BECAUSE OF A CRACK IN THE COOLANT RESEVOIR, AND COOLANT IS GETTING INTO CYLINDER #3. I DON'T KNOW HOW THESE ARE RELATED. I HAVE NEVER NOTICED A COOLANT LEAK OR STEAM/SMOKE IN THE EXHAUST.
I TOOK MY CAR IN TO THE DEALER DUE TO COOLANT BEING LOW. THE COOLANT LEAKED INTO THE ENGINE AND MY GASKET HAD TO BE REPLACED. THERE ARE SEVERAL ARTICLES IN WHICH FORD ADMITS THERE ARE ENGINE PROBLEMS UP TO AND INCLUDING FIRE. I WAS ABLE TO MITIGATE DAMAGE BY GETTING THE CAR IN EARLY. THE DEALER CALLED FORD, I CALLED THE FORD CARES LINE AND MY CLAIM WAS DECLINED. THIS IS A KNOWN PROBLEM. I HAVE WRITTEN TO FORD, NO REPLY
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE EMITTED AN ABNORMAL ANTI-FREEZE ODOR AND EXPERIENCED A LOSS OF ENGINE POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DAVE SINCLAIR LINCOLN ST. PETERS (4760 N SERVICE RD, ST PETERS, MO 63376) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A SIMILAR FAILURE OCCURRED ONE YEAR PRIOR AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
COOLANT LEAK INTO CYLINDER #3 & 4 RESULTING IN NECESSARY ENGINE REPLACEMENT AT 64K MILES. ONLY SERVICE ISSUE TO DATE ON VEHICLE WAS A DEFECTIVE WATER PUMP & COOLANT SENSOR AT JUST UNDER 60K MILES. WHILE DRIVING 'LOW COOLANT' LIGHT SUDDENLY CAME ON, CHECKED COOLANT WHICH WAS VERY LOW, FILLED AND TOOK TO DEALER LESS THAN 2 MILES AWAY. VEHICLE WAS NOT INCLUDED ON THE LAST COOLANT LEAK RECALL ALTHOUGH VERY SIMILAR ISSUE AND BUILT DURING THE SAME TIME PERIOD AT LOUISVILLE PLANT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FELIX SABATES FORD LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER'S REPRESENTATIVE TOOK THE CONTACT'S KEYS AND DECLARED THE VEHICLE TO BE A ROAD HAZARD DUE TO THE ENGINE. THE VEHICLE WAS REPAIRED, BUT THE DEALER REFUSED TO RETURN THE VEHICLE DUE TO ADDITIONAL DAMAGES CAUSED BY OIL LEAKING INTO THE COOLANT. THE CONTACT REQUESTED DOCUMENTATION, BUT THE CONTACT REFUSED DUE TO THE DAMAGES BEING ATTRIBUTED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE CONTACT WITH AN ESTIMATE OF THE DAMAGES AND REQUESTED THAT THE DEALER PROVIDE DOCUMENTATION. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
MY VIN IS HAVING THE EXACT SAME COOLING ISSUES AS RECALL. DEALER STAES MY VIN IS NOT AFFECTED ALTHOUGH THE IT BROKE IN THE EXACT FASHION AS THE FORD RECALL 17V209000. THE VEHICLE OVERHEATED AND IS LOSING COOLANT SLOWLY. CAR OVERHEATED AND HAD TO PULL OVER.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE EXPERIENCED DECELERATION AND LOSS OF ENGINE POWER. THE VEHICLE OCCUPANT SAW BLACK SMOKE EMITTING FROM THE VEHICLE. UPON INSPECTION OF THE ENGINE COMPARTMENT THE VEHICLE OCCUPANT SAW FLAMES. THE VEHICLE OCCUPANT EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO COURTESY FORD WHERE IT WAS CONFIRMED THE FAILURE WAS DUE TO THE RECALL. THE DEALER CONFIRMED WITH THE CONTACT THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. PARTS DISTRIBUTION DISCONNECT.
2014 ESCAPE WAS TAKEN TO THE DEALERSHIP FOR A COOLANT LEAK. DEALER FOUND THAT THE COOLANT BYPASS SOLENOID WAS LEAKING AS WELL AS THE ENGINE COOLANT TEMPERATURE SENSOR WAS FAULTY. BOTH ITEMS WERE REPLACED. BILL WAS $566. FORD HAD A RECALL ON OVER 200000 ESCAPES IN THE 2013 AND SOME 2014 ESCAPES. I CALLED THE FORD COMPANY AND FOUND OUT THAT MY ESCAPE WAS NOT COVERED UNDER THERE ALL. SAID TO THEM THAT OVER 200000 ESCAPES WERE RECALLED FOR THE SAME EXACT PROBLEM AND THEY SAID TO BAD THE VIN NUMBER IS NOT ON THE RECALL LIST.
WE ADVISED THE LOCAL FORD DEALER THAT THE ENGINE WAS RUNNING ROUGH DURING START UP BUT THEN TURNED NORMAL, SLIGHT SMELL OF ANTI FREEZE BUT NO OVER HEATING OR CHANGE IN TEMPERATURE GAUGE, HAD PREVIOUSLY TAKE THE CAN IN FOR THE HEAT SENSOR / LOW COOLANT RECALL, WAS TOLD TO DRIVE CAR TO DEALER. AFTER ARRIVAL AND FURTHER INSPECTION WE WERE ADVISED THAT THE ENGINE WAS WARPED, HEAD WARPED AND NEEDED A NEW ENGINE. BOTH DEALER AND FORD AND AFTER MARKET WARRANTY BLAMED US FOR DRIVING 5 MILES ON LOCAL ROADS TO DEALER AND THEREFORE THEY WOULD NOT COVER THE PROBLEM.
ENGINE STALLS. - 1.6 L. - I HAVE TAKEN THIS CAR TO THE BOB TOMES FORD DEALERSHIP IN MCKINNEY, TEXAS FOR THIS PROBLEM AT LEAST TWICE SINCE I BOUGHT IT NEW AND THEY TOLD ME BOTH TIMES THAT THERE WAS NOTHING WRONG AND THAT THE ENGINE WAS OPERATING PER SPECIFICATIONS. IT IS STILL STALLING AND REALLY SCARES ME WHEN IT DOES. IN MY OPINION IT IS UNSAFE. I NOTICED YOUR ARTICLE ABOUT THE 2013 FORD ESCAPES IN THE DALLAS MORNING NEWS. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (JOHN BLEAKLEY FORD INC, 870 HWY 6 THORNTON RD, LITHIA SPRINGS, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 85,000.
SUMMARY: IN OCTOBER 2018 I TOOK THE VEHICLE IN FOR RECALL 17S09/NHTSA17V-209 TO HAVE THE SENSORS PUT ON. THEN MARCH 2018 I TOOK VERHICLE IN FOR PARTS TO REPAIR THE LEAK.. HOWEVER AFTER THE PARTS WERE PUT ON THE VEHICLE HAD TO GO BACK BECAUSE THE COOLANT LIGHT CAME ON ABOUT LATE MAY. THE DEALERSHIP WAS VERY NICE AT LOOKING AT AND RESOLVING THE PROBLEM. THEN IN JUNE THE LIGHT CAME ON AGAIN AND THE COOLANT WAS LOW. DEALER CHECK. THEY DISCOVERED THE COOLANT LEAKING BACK INTO THE ENGINE. THIS WAS NOT A PROBLEM UNTIL THIS RECALL WAS DONE. I ATTEMPTED TO ESCALATE THIS THROUGH FORD CARES AND OBVIOUSLY THEY DON'T. THE ONLY RESPONSE I HAVE IS - THIS IS NOT RELATED TO THE RECALL. PLUS THEY CONTINUED TO TELL ME I DO NOT HAVE ANY WARRANTY LEFT ON THIS VEHICLE WHICH I AM WELL OF AWARE OF. THE RECALL SPECIFCALLY STATES THE LEAK WILL CAUSE A CRACK IN THE CYLYINDERS. THAT IS EXACTLY WHAT HAPPENED. WE COMPLIED WITH EVERYTHING FORD ASKED OF US REGARDING THIS RECALL.
IN JAN 2018 I TOOK THE VEHICLE IN FOR RECALL 17S09/NHTSA17V-209 TO HAVE THE SENSORS PUT ON. INITIALLY THE DEALER DID NOT HAVE THE PARTS, THE PART WERE PUT ON IN FEB. HOWEVER AFTER THE PARTS WERE PUT ON THE VEHICLE HAD TO GO BACK BECAUSE HE COOLANT LIGHT CAME ON ABOUT LATE APRIL. THE DEALERSHIP WAS VERY NICE AT LOOKING AT AND RESOLVING THE PROBLEM. THEN IN JUNE THE LIGHT CAME ON AGAIN AND THE COOLANT WAS LOW. NO SIGNS OF LEAKAGE AND I WAS HESITANT TO REPLACE SO I HAD THE DEALER CHECK. THEY DISCOVERED THE COOLANT LEAKING BACK INTO THE ENGINE. THIS WAS NOT A PROBLEM UNTIL THIS RECALL WAS DONE. I ATTEMPTED TO ESCALATE THIS THROUGH FORD CARES AND OBVIOUSLY THEY DON'T. THE ONLY RESPONSE I HAVE IS - THIS IS NOT RELATED TO THE RECALL. I AM A SINGLE MOM, IN A RENTAL AND NOW REPAIRS OF OVER 4K.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO THE DEALER (UNIVERSITY FORD DURHAM, 601 WILLARD ST, DURHAM, NC 27701) WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL LEAK THAT CAUSED THE HEATING SYSTEM TO FAIL. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND REPAIRED AGAIN, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 37,225.
MY SON'S CAR, SAYS ENGINE OVERHEATING AND COMPLETELY DISABLES THE CARS ENGINE TO WHERE IT WILL STOP YOU MID DRIVING. SMOKE CAME FROM UNDER THE HOOD OF THE CAR. TOOK IT IN AND HAD A DIAGNOSTIC TEST AND NOTHING SHOWED UP. COOLANT LEVEL FINE AND OIL LEVEL FINE. CAR MECHANIC COULDN'T FINE ANYTHING WRONG. THIS CONTINUES TO HAPPEN. WE DON'T KNOW WHAT TO DO? MY SON GETS SCARED TO DRIVE THE CAR TO SCHOOL AND WORK, BUT WHAT REALLY SCARY IS HE DRIVES IN 55 MILE PER HOUR ROADS TO GET TO SCHOOL AND WORK AND THE CAR ENGINE WILL HESITATE WILL HE IS DRIVING AND THEN STOP ON HIM. CARS BEHIND HIM DON'T UNDERSTAND WHAT IS GOING ON AND HUNK AT HIM. HE HAS NO SHOULDER TO PULL OVER ON THE ROADS. WHAT IS GOING ON WITH FORD, ESCAPE 2014 ENGINE OVER HEATING?????????????????????????
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE ENGINE OVERHEATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FORD OF UNIONTOWN, 1 SUPERIOR WAY, UNION TOWN, PA) WHERE IT WAS DIAGNOSED THAT THE COOLANT RESERVOIR HAD CRACKED AND CAUSED COOLANT TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 58,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS CONSTANTLY OVERHEATING AND COULD NOT BE DRIVEN LONGER THAN A MILE WITHOUT THE FAILURE OCCURRING. THE DEALER (FRIENDLY FORD, 660 N DECATUR BLVD, LAS VEGAS, NV 89107, 1-888-347-5142) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TESTING AND REPAIR APPOINTMENT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GALPIN FORD, 15505 ROSCOE BLVD, VAN NUYS, CA 91343, (818) 787-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. AFTER APPROXIMATELY 15 MINUTES OF DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS ABLE TO START. FURTHERMORE, THE FAILURE OCCURRED AFTER FILLING THE FUEL TANK. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,100. *TT
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STARTED THE VEHICLE REMOTELY FOR APPROXIMATELY FIVE MINUTES. WHEN THE CONTACT ATTEMPTED TO DRIVE, THE MESSAGE CENTER DISPLAYED "ENGINE OVERHEATED". THE VEHICLE HAD TO BE TOWED TO THE DEALER (MAC HAIK FORD PASADENA, 4242 EAST SAM HOUSTON PARKWAY S, PASADENA, TEXAS 77505) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING AT LOW SPEEDS, FLAMES WERE SEEN UNDER THE HOOD OF THE VEHICLE. THE ORIGIN OF THE FIRE WAS DETERMINED TO BE THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE DEALER (CAVENAUGH FORD LINCOLN, LLC, 2000 E HIGHLAND DR., JONESBORO, AR 72401, (870) 972-8000) WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. *TT COOLANT LEVEL SENSOR SYSTEM RECALL#17509 UPDATED 9/25/18*JB
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT NOTICED STEAM EMERGING FROM THE HOOD AND AN ABNORMAL ODOR OF ANTI-FREEZE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT VERIFIED THAT THE ANTI-FREEZE RESERVE TANK WAS CRACKED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 63,900.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE TEMPERATURE GAUGE INDICATED THAT THE ENGINE WAS OVERHEATED AND THE MESSAGE "HOT TEMPERATURE" WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE WATER PUMP LEAKED AND THE COOLANT RESERVOIR WAS CRACKED. AFTER REPAIRING THE VEHICLE, THE ENGINE IMMEDIATELY OVERHEATED AND IT WAS DISCOVERED THAT THE ENGINE CYLINDER HEAD WAS ALSO CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 118,346.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING INSPECTION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
WHILE IN MOTION ON THE INTERSTATE DOING 75 MPH MY CAR STARTED MAKING A TICKING SOUND. I WASN'T SURE WHAT IT WAS AT THE TIME BUT I KNEW IT WAS GOOD. WHILE GETTING OFF THE EXIT I NOTICED MY BREAKS WERE GOING OUT. THEY WERE VERY HARD TO PUSH DOWN AND IT BARELY MADE MY CAR STOP. I TOOK IT TO A NEW BY PLACE THAT WAS ABLE TO READ SOME CODES. MY CHECK ENGINE LIGHT HAD COME ON AND THE CODES CAME UP AS CAM SHAFT POSITION SENSOR. I REPLACED THE SENSOR AND IT DID NOT FIX THE PROBLEM. I THEN TOOK MY CAR TO THE FORD DEALERSHIP WHERE I LIVE. AT THIS POINT IT HAD DIED TWICE ON THE INTERSTATE AND STILL MADE A HORRIBLE TICKING SOUND. THE DEALERSHIP TOLD ME THAT MY VACUUM PUMP HAD COME LOOSE AND THE BOLT HAD GOTTEN METAL IN MY ENGINE WHICH DESTROYED MY ENGINE. THERE WERE NO WARNING SIGNS WHEN THIS HAPPENED AND IT HAPPENED VERY FAST. MY CAR STARTED FINE THAT DAY AND DRIVE FINE UP UNTIL THE INCIDENT. THIS IS A BIG SAFETY CONCERN AND I'VE READ SEVERAL OF PEOPLE WHO HAD THIS SAME ISSUE. I AM NOW HAVING TO REPLACE THE ENGINE AND THE TURBO OF MY CAR OUT OF POCKET.
I WAS DRIVING MY 2014 FORD ESCAPE FOR ABOUT 10 MIN. ON WHITNEY MILL RRD. IN ONTARIO COUNTY NEW YORK. WHEN I GOT AN ALERT ON MY DASH BOARD. IT SAID ENGINE OVER HEATING PULL OVER ( OR SOMETHING ALONG THOSE LINES) I LOOK DOWN AT THE TEMPETURE GAGE AS I WAS PULLING OVER. THE NEEDLE WAS IN PERFECT POSITION BETWEEN HOT AND COLD. AFTER I STOOPED ( ABOUT 30 SECONDS AT T HE MOST) I GOT OUT, OPEN THE HOOD AND SAW FLAMES COMING UP IN THE BACK OF THE ENGINE BETWEEN THE ENGINE AND FIREWALL. I INSTRUCTED MY WIFE TO GET HERSELF AND THE DOG OUT OF THE VEHICLE. THEN I BEGAN THROWING SNOW ONTO THE AREA WHERE THE FIRE WAS COMING FROM. IN MY OPINION KEEPING THE FIRE CONTAINED. THE FIRE DEPARTMENT EVENTUALLY SHOW UP ( GUESSING 15 MIN.) THEY TOOK OVER FROM THAT POINT. SPRAYED FIRE EXTINGUISHER ON THE ENGINE AND REMOVE PIECES OF THE ENGINE COMPARTMENT TO GET A BETTER LOOK AT THE FIRE AND MAKE SURE IT WAS OUT. THEN A TOW TRUCK CAME AND TOOK IT AWAY.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE AT A STOP, THE "HIGH TEMPERATURE TURN OFF ENGINE" LIGHT ILLUMINATED. THE CONTACT IMMEDIATELY TURNED THE ENGINE OFF AND EXIT THE VEHICLE. THE CONTACT SAW FLAMES SHOOTING OUT FROM UNDERNEATH THE HOOD. THE CONTACT CALLED 911 AND BEFORE THE POLICE AND THE FIRE TRUCK ARRIVED AT THE SCENE, THE VEHICLE BLEW UP. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND FIRE REPORT WERE FILED. THERE WAS NO INJURY, THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS DESTROYED AND TOWED TO THE INSURANCE COMPANY'S TOW YARD. ADDITIONALLY, THE CONTACT STATED THAT HE DID NOT RECEIVE THE NOTIFICATION OF THE NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING).THE FAILURE MILEAGE WAS ABOUT 80,000.
THE CAR CONSUMES COOLANT AT A RATE OF ABOUT 3-4 QUARTS IN THE 5 MONTHS I'VE OWNED IT. I NOTICED IT WHILE CHANGING THE OIL. I AM AWARE THAT OTHER VINS FROM MY CAR'S MODEL YEAR AND ENGINE STYLE ARE ELIGIBLE FOR A RECALL CONCERNING THIS ISSUE, WHICH CAN CAUSE THE ENGINE TO CATCH FIRE. (RECALL CODE 17V209) I AM UNCLEAR AS TO WHY MY VIN IS NOT ON THE RECALL LIST, WHEN IT WAS MADE IN THE SAME FACTORY, WITHIN THE IDENTIFIED TIMEFRAME, WITH THE SAME ENGINE, AND EXHIBITING THE SAME DANGEROUS PROBLEM.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE HEATER FAILED TO OPERATE. THE CONTACT NOTICED THAT THE COOLANT SYSTEM WAS VERY LOW AND, AFTER BEING REFILLED, THE COOLANT WAS BACK LOW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNDETERMINED. THE CONTACT CALLED JOHN KENNEDY FORD-POTTSTOWN AT 1-888-696-4917 AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT MANUFACTURED AT THE RIGHT TIME TO BE INCLUDED IN A RECALL. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
TAKATA RECALL, CONCERN REGARDING 2014 FORD ESCAPE WITH CONTINUAL "LOW ENGINE COOLANT" LIGHT RETURNING.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE CHECK COOLANT INDICATOR ILLUMINATED. THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO POMPANO FORD LINCOLN (2741 N FEDERAL HWY, POMPANO BEACH, FL 33064) WHERE IT WAS DIAGNOSED THAT WATER DAMAGED THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT REPAIRS AND A LOANER VEHICLE WOULD BE FREE OF CHARGE. THE FAILURE MILEAGE WAS 34,000.
IT'S BEEN A YEAR ON THIS RECALL. WHAT'S THE HOLD UP? IS THERE A TRADE-IN PROGRAM TO GET A CAR WITHOUT A RECALL? MAR 27,2017 MANUFACTURER RECALL NUMBER17S09 NHTSA RECALL NUMBER17S09 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE OVERHEATED AND THE CHECK ENGINE AND RADIATOR WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM CLICK FORD LINCOLN EAST TUCSON (6244 E 22ND ST, TUCSON AZ, 85711) WAS CONTACTED AND PERFORMED THE RECALL REPAIR. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 34,000. *TT
I HAVE HAD 2 PRIOR REPAIRS MADE DUE TO RECALLS. THE DOORS AND AN ENGINE PART. THE DEALERSHIP JUST REPAIRED A SENSOR ON MY CAR LAST WEEK. NOW MY CAR IS STALLING WHEN I FIRST START IT (STATIONARY) OR FEELS LIKE IT'S GOING TO STALL WHILE DRIVING AT A RATE OF 45 MPH. IT ONLY HAS 56K ON IT. I HAVE NOTICED ONGOING ISSUES WITH THE DOORS, BUT WILL ADVISE THE DEALERSHIP SINCE THEY FIXED THEM AS PART OF THE FIRST RECALL.
I TOOK THE CAR TO THE LOCAL FORD DEALER (JONES WEST FORD IN RENO NV) FOR RECALL 17V-209 WHICH IS RELATED TO OVERHEATING THAT CAN CAUSE THE CYLINDER HEAD TO CRACK AND MAY RESULT IN FIRE. THE SERVICE ADVISER INFORMED ME THAT IT HAD A CRACKED HEAD BASED ON THEIR EXPERTISE, LOW COOLANT AND AMOUNT OF HYDROCARBONS WHEN TESTED. THE ONLY SOLUTION IS A NEW MOTOR. WHEN ASKED ABOUT IT BEING COVERED UNDER THE RECALL, HE QUICKLY SAID IT WAS NOT AND THE REPAIR WOULD BE $8,000.00. I REPORTED THE INCIDENT TO THE FORD MOTOR COMPANY FOR FURTHER REVIEW. DURING THE SAME SERVICE VISIT, THE TECH PERFORMED RECALL 16S30 ON ALL DOOR LATCHES. THE NEXT DAY I FOUND THE PASSENGER SIDE DOOR WINDOW TO NOT BE OPERATING PROPERLY. KNOWING THAT THE TECH HAD TO ACCESS THE REPAIR FROM THE INSIDE OF THE DOOR PANEL, I ASKED THE DEALER TO TAKE CARE OF THE WINDOW. WHILE IN THE SERVICE SHOP FOR THE WINDOW, THE SERVICE ADVISER TOOK THE LIBERTY OF CHECKING THE MOTOR AGAIN. THIS TIME HE CLAIMS THE "MASTER MECHANIC" DIAGNOSED IT AND EVERYTHING IS FINE. THEY INSTALLED THE PART AFFECTED BY THE RECALL AND THIS TIME THEY TOPPED OFF THE COOLANT. I SUSPECT THE REASON FOR TAKING ANOTHER LOOK IS BASED ON MY COMPLAINT TO THE MOTOR COMPANY. I REALLY DON'T KNOW IF THE HEAD IS CRACKED OR NOT. THEY DIDN'T REMOVE IT FOR PROPER TESTING. BASED ON MY EXPERIENCE, I WOULD SAY THEY HAVE NO INTENTION ON GETTING INVOLVED IN SUCH AN EXTENSIVE REPAIR. THE DEALER EVEN FAILED AT THE DOOR LATCH. THEY SAID THE WINDOW FAILURE IS A COINCIDENCE AND TOOK NO RESPONSIBILITY. THE WINDOW IS STILL NOT WORKING. I WOULD HAVE DECLINED THE DOOR LATCH RECALL IF I KNEW I WOULD END UP WITH A WINDOW THAT DOESN'T WORK. IT WAS FINE BEFORE THEY OPENED THE DOOR PANEL TO INSTALL A NEW LATCH. I HOPE THERE IS SOMETHING YOU CAN DO TO HOLD THE DEALER AND THE MANUFACTURER ACCOUNTABLE TO DO THE RIGHT THING PER THE INTENTION OF THE SAFETY RECALL.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AL WHITE FORD LINCOLN, 2002 HILLSBORO BLVD, MANCHESTER, TN 37355, (931) 728-2402) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY 2014 FORD ESCAPE CAUGHT ON FIRE WHILE STATIONARY AT MY SON'S ELEMENTARY SCHOOL. I WAS WAITING IN THE DROP OFF LANE AT MY SON'S SCHOOL WHEN MY SUV STARTED TO SMOKE FROM UNDERNEATH THE DASH, I TRIED TO MOVE THE VEHICLE OUT OF THE LANE SO I WOULD NOT BLOCK OTHER PARENTS FROM COMING INTO THE SCHOOL, AND IT WOULD NOT DRIVE, MORE SMOKE CAME INTO THE CAB AND I QUICKLY GOT MY SON OUT OF THE CAR AND AWAY. IT CONTINUED TO SMOKE, AND I REALIZED THE CAR WAS STILL RUNNING, I QUICKLY SHUT IT OFF. NO FLAMES WERE SEEN, AND I HAD NO REALIZED IT WAS ACTUALLY ON FIRE UNTIL WE HAD IT TOWED TO A GARAGE. OUR MECHANIC WAS THE ONE TO INFORM US OF AN OPEN RECALL OF THE ISSUE I HAD JUST EXPERIENCED. THIS HAPPENED ON DECEMBER 21, 2017. FORD HAS NOT BE HELPFUL WHAT-SO-EVER.
CAR PURCHASED 1/18/2014. SAFETY RECALL NOTICE 17S09/NHTSA RECALL 17V-209 RECEIVED 4/2017. PARTS WERE NOT AVAILABLE TILL 11/22/2017. BY THIS TIME, VEHICLE WAS OUT OF WARRANTY. COOLANT SEEPAGE WAS DUE TO PRESSURE FRACTURES WITHIN COOLANT TANK WALLS AND TANK NOT PART OF RECALL. THE "LOW LEVEL SENSOR" IS A NEEDED ADDITION BUT I FAR AS I CAN TELL, THE REPLACEMENT COOLANT TANK IF NOT AN IMPROVED TANK, WILL ALSO DEVELOP PRESSURE FRACTURES IN THE FUTURE. MAYBE FORD WILL HAVE A TANK FIX LATER.
MARCH 27, 2017 RECALL - NHTSA RECALL NUMBER 17S09 - COOLANT LEVEL SENSOR SYSTEM INSTALLATION - CONTINUE TO BE TOLD BY DEALERSHIPS THAT PARTS ARE BACK ORDERED - PROBLEM COULD CAUSE ENGINE FIRE - HOW LONG CAN THIS GO ON BEFORE FORD PROVIDES PARTS?
ON JANUARY 6, 2018, I DROVE HOME FROM MY JOB 10 MILES AWAY. WHEN I TOOK I-95, MY FORD ESCAPE 2014 TURN OFF AND CONTINUED MOVING IN THE MIDDLE LANE. I MANAGED TO REACH THE CENTRAL SEPARATOR UNTIL IT STOPPED COMPLETELY. WHEN I TRIED TO START THE CAR OVER, I FELT A BURNT SMELL, DUE TO THAT FACT I DECIDED TO LEAVE MY FORD SCAPE 2014 AND REALIZED THAT IT GOT SUDDENLY ON FIRE. AS A PROOF, THE INCIDENT WAS RECORDED BY THE LOCAL NEWSCAST. IT'S IMPERATIVE FOR ME A SOLUTION FROM FORD CONSIDERING THAT I STILL OWE 19.000.00 TO THE BANK.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LAKEVIEW FORD LINCOLN, 295 W DICKMAN RD, BATTLE CREEK, MI 49037) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DECELERATED AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED GRAY SMOKE UNDER THE HOOD. THE CONTACT SHUT THE VEHICLE OFF AND ATTEMPTED TO RESTART IT, BUT WAS UNSUCCESSFUL. THE CONTACT EXITED THE VEHICLE AND IT IGNITED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND COULD NOT DETERMINE HOW IT STARTED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO GREEN FORD (3800 W WENDOVER AVE, GREENSBORO, NC 27407) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS TOO BURNT TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS UNAWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 55,300. * (RECALL RELATED INCIDENT) TS
MY VEHICLE RAN LOW ON COOLANT ON 2 INSTANCES IN NOVEMBER 2017, WITH THE ENGINE TEMPERATURE RISING INTO THE RED ZONE WHILE DRIVING. BOTH TIMES I PULLED OVER, TURNED THE IGNITION OFF AND RESTATED, AND THE VEHICLE RAN FINE. I FILLED THE COOLANT RESERVOIR TOOK TO A LOCAL GARAGE, THEY COULD NOT FIND A CAUSE FOR THE LOW COOLANT (NO SIGN OF LEAK & IT PASSED A PRESSURE TEST). THEIR ADVICE WAS TO MONITOR THE COOLANT LEVEL AND IT THE PROBLEM OCCURRED AGAIN TO TAKE THE VEHICLE TO A DEALERSHIP. I EXPERIENCED NO FURTHER ISSUES UNTIL THE EVENING OF JAN. 7, 2018, WHEN MY ENGINE SUDDENLY LOST ACCELERATION AFTER DRIVING FOR ONLY 2 MILES. THE MAIN DASH DISPLAY SHOWED AN "ENGINE FAILURE" MESSAGE. I BRAKED TO A STOP AND LIGHT SMOKE BEGAN VENTING FROM UNDER THE HOOD. I TURNED THE IGNITION OFF, TOOK A PEEK IN THE ENGINE COMPARTMENT AND DISCOVERED A WORKING FIRE UNDERNEATH THE ENGINE BLOCK AND A SMELL OF OIL. THE LOCAL FIRE DEPARTMENT & SHERIFF PATROL RESPONDED, THE FIRE BURNED FOR APPROX. 1 & 1/2 MINUTES AND SELF EXTINGUISHED ONCE THE ENGINE COOLED DOWN. THE BOTTOM OF THE ENGINE COMPARTMENT WAS SPRAYED IN OIL, OIL DRIPPING ONTO THE ROAD. THE VEHICLE WAS NOT DRIVABLE, WOULD NOT RE-START AND WAS TOWED TO A LOCAL GARAGE. NUMEROUS ERROR CODES REPORTED, THE MECHANIC SAID I WOULD NEED TO TAKE IT TO A DEALERSHIP. THEN ON JAN. 11 2018 I RECEIVED A RECALL NOTICE FROM FORD FOR 17S09 - FIRE HAZARD FOR THE MAKE & MODEL OF VEHICLE. 2014 FORD ESCAPE, I PURCHASED IT USED IN 2015 AND CURRENTLY HAVE 75,000 MILES ON IT. MY VEHICLE IS NOW AT A FORD DEALERSHIP AND I AM WAITING FOR A REPORT OF WHAT DAMAGE OCCURRED AND CORRECTIVE ACTION. RECALL NOTICE, FIRE REPORT & POLICE REPORT ARE ATTACHED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S090000 (ENGINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE CAUGHT FIRE. THE FOUR WHEEL DRIVE AND ENGINE SERVICE INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES DUE TO THE FIRE AND A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT WAS PRESENT DURING THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED APPLE FORD (8800 STANFORD BLVD, COLUMBIA, MD 21045) AND WAS ADVISED TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000. * (RECALL RELATED INCIDENT) TS
WHILE PULLING INTO DRIVEWAY AT LOW SPEED ENGINE STARTED SURGING AND WOULD NOT SLOW. SHIFTING TRANSMISSION INTO NEUTRAL ALLOWED VEHICLE TO BE STOPPED. ENGINE CONTINUING SURGING UNTIL TURNED OFF. MECHANIC FOUND CODES P0011 INTAKE CAMSHAFT POSITION TIMING OVER-ADVANCED (BANK 1) AND P0016 CRAFTSHAFT POSITION - CAMSHAFT POSITION CORRELATION - BANK 1 SENSOR A. MECHANIC STATED IT WAS VERY UNUSUAL FOR SUCH PROBLEMS TO EXIST IN AN ENGINE AT ONLY 66,000 MILES.
WHILE DRIVING LAST WEEK ON THE HIGHWAY, THE CAR EXPERIENCED A LOSS OF POWER SOMEWHAT LIKE IT WAS DOWNSHIFTING AND THEN THE CHECK ENGINE LIGHT CAME ON WITHIN 5 MINUTES OF LEAVING OUR HOUSE. WE PULLED OVER AND THEN THE CARE STARTED ON FIRE
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD EAST AT (440) 296-3020 (28825 EUCLID AVE, WICKLIFFE, OH 44092) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I RECEIVED A RECALL NOTICE IN APRIL 2017 FROM FORD (17S09). IN MY OPINION THIS RECALL HAS NOT BEEN REPAIRED IN A REASONABLE AMOUNT OF TIME. 9 MONTHS OF DRIVING A VEHICLE WITH A RISK OF STARTING AN ENGINE FIRE IS TO LONG. DOES FORD HAVE AN UPDATED TIME FRAME FOR THE REPAIR. NHTSA RECALL # 17V209
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING DURING ACCELERATION. THE VEHICLE WAS TAKEN TO CRESCENT FORD (100 OLD WINSTON RD, HIGH POINT, NC 27265) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 41,000.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE OPERATING THE VEHICLE, SMOKE WAS PRESENT INSIDE THE CABIN. THE DRIVER IMMEDIATELY PARKED AND EXITED THE VEHICLE. SMOKE AND FLAMES WERE PRESENT COMING FROM UNDER THE HOOD AND THE FRONT UNDERCARRIAGE OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.
WHEN CAN I EXPECT THIS RECALL #17S09 TO BE SETTLED BY FORD?
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. ON OCTOBER 18, 2017, THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SAM SCISM FORD, 5019 FLAT RIVER RD, FARMINGTON, MO 63640) WHERE IT WAS DIAGNOSED THAT THE SENSORS FOR THE COOLANT LEVELS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 20 MPH, SMOKE APPEARED THROUGH THE AIR VENTS AND THE VEHICLE CAUGHT FIRE. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAN LEANDRO FORD IN SAN LEANDRO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
3 YR/36,000 MILE WARRANTY RAN OUT 2/21/17, RECALL LETTER DATED 4/2017 RECALL NOTICE 17S09 -NHTSA RECALL 17V-209. VEHICLE CAN'T MAINTAIN COOLANT LEVEL, HAD VEHICLE TO DEALERSHIP TWICE, CAN'T GET PROBLEM RESOLVED. CAN'T DRIVE VEHICLE OUT OF TOWN FOR FEAR OF FIRE. CONVENIENTLY WARRANTY HAS RUN OUT AND NOW THIS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE LEAKED COOLANT. THE "EXTREME TEMPERATURE, ENGINE CATCH ON FIRE" WARNING MESSAGE ILLUMINATED AND THE ENGINE SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER (MARYSVILLE FORD IN MARYSVILLE, WASHINGTON, PHONE NUMBER: 360-386-1245) WHERE IT WAS DIAGNOSED THAT THE COOLANT LINE FROM THE RESERVOIR TO THE INTAKE MANIFOLD CRACKED. THE MANUFACTURER WAS CALLED, BUT THERE WAS NO RESPONSE. THE FAILURE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
THERMOSTAT QUIT WORKING AT 37900 MILES. NO HEAT HERE IN DECEMBER IN LOUISVILLE, KY
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COLUMBIA FORD IN COLUMBIA, CT, 860-228-2886 CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED, BUT CLEARED UP WHEN ENGINE COOLANT WAS ADDED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ELLSWORTH FORD (424 INDUSTRIAL ROAD, ELLSWORTH, WI) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I BROKE DOWN ON THE HIGHWAY WITH SMOKE COMING OUT OF THE ENGINE COMPARTMENT. I HAD IT TOWED TO GO AUTOMOTIVE TO ENSURE IT WAS NOT BECAUSE OF A FAULTY OIL CHANGE (I HAD HAD AN OIL CHANGE 3 DAYS EARLIER). IT WAS DETERMINED THAT IT WAS NOT DUE TO ANY PART OF THE OIL CHANGE, BUT THAT IT WAS DUE TO A RECALL FORD RELEASED IN APRIL 2017. PARTS HAVE STILL NOT BEEN RECEIVED AT MY LOCAL DEALERSHIP FOR REPAIRS. THE AUTOMOTIVE SHOP DROVE THE CAR UP AND DOWN THE ROAD SEVERAL TIMES AND THOUGHT IT WAS SAFE TO DRIVE TO FORD (ABOUT 3 MILES AWAY) TO DISCUSS THE RECALL. MY MOM WAS TAKING THE CAR WHILE MY DAD FOLLOWED BEHIND HER. SHE ONLY DROVE CITY ROADS, NO HIGHWAYS. LESS THAN A QUARTER MILE FROM THE FORD LOT, THE CAR STARTED TO SMOKE LITTLE, LIGHT COLORED WISPS. WHEN MY MOM ARRIVED AT FORD AND PARKED IT BECAME HEAVIER (BUT STILL LIGHT COLORED) SMOKE, AND WHEN SHE WENT IN TO GET AN ASSOCIATE THEY GOT OUTSIDE AND IT WAS ON FIRE. IT TOOK THE FIRE DEPARTMENT TO PUT THE FLAMES OUT.
MY SON WAS DRIVING MY 2014 FORD ESCAPE ON THE STREET TO I-25 WHEN HE THOUGHT HE SMELLED SMOKE, THEN THE ENGINE FAILURE FLASHED ON THE SCREEN AND THE ENGINE TURNED ITSELF OFF. HE WAS ABLE TO MOVE THE VEHICLE TO A SAFE LOCATION THEN HE POPPED THE HOOD AND SAW FLAMES SO HE SHUT THE HOOD AND CALLED THE FIRE DEPARTMENT
I WAS DRIVING ON THE HIGHWAY 1 1/2 MILES FROM MY HOME WHEN THE ENGINE CUT OUT. I WAS ABLE TO DRIFT TO THE SIDE OF THE HIGHWAY AND COME TO A STOP. I REMAINED IN THE CAR AND SMELLED BURNING. THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT. AFTER A FEW MINUTES THE SMOKE STOPPED. THERE WERE NO TROUBLE/WARNING LIGHTS PRIOR TO THE ENGINE FAILURE. I ARRANGED TO BE TOWED TO OUR REGULAR MECHANIC. HE INFORMED ME THAT HE THOUGHT I SHOULD GET THE VEHICLE TO A FORD DEALERSHIP, AS THERE HAD BEEN A FIRE IN THE ENGINE COMPARTMENT AND THERE WAS A HIGH PROBABILITY THAT IT WAS RELATED TO A FORD RECALL 17S09. THE VEHICLE WAS TOWED TO A NEARBY FORD DEALERSHIP AND A DIAGNOSTIC WAS PERFORMED. THE SERVICE MANAGER ALSO SUSPECTED THAT IT WAS PART OF THE ISSUE ASSOCIATED WITH THE RECALL. HE OPENED A FORD "HOTLINE" CASE. A DAY OR SO LATER THE SERVICE MANAGER CALLED AND SAID THAT THEY DETERMINED THAT IT WAS NOT PART OF THE RECALL BECAUSE THE COOLANT SYSTEM HAD PASSED THEIR PRESSURE TEST AND THERE HAD NOT BEEN A COOLANT LEAK. HE ALSO DETERMINED THAT THERE WAS A CRACKED HEAD AND CRACKED MANIFOLD, AND THAT THE VEHICLE HAD LOST OIL THROUGH THE CRACKED HEAD. WHEN I INQUIRED AS TO WHY THE HEAD WOULD CRACK WHEN THE VEHICLE HAS REGULAR OIL CHANGES (THE MOST RECENT JUST 20 DAYS PRIOR) AND THE COOLANT SYSTEM WAS FULL HE DIDN'T HAVE AN ANSWER. AT THAT TIME HE SAID THE ENGINE WOULD COST CLOSE TO $5,000 TO REPAIR, BUT THAT HE COULDN'T GUARANTEE THAT IT WOULDN'T HAVE "OTHER ISSUES" RELATED TO THE DAMAGES IDENTIFIED. BECAUSE OF LIMITED SPACE HERE, I HAVE ATTACHED A FULL DESCRIPTION AS A PDF.
IN 2016, I HAD THE COOLANT SYSTEM REPAIRED/REPLACED DUE TO A LEAK. THIS WAS PRIOR TO THE RECALL. AFTER RECALL NOTICE WAS SENT I ATTEMPTED TO HAVE IT ADDRESSED TWICE AND TOLD BOTH TIMES THE PARTS WERE NOT AVAILABLE. ON 10/26/17 I GOT A NOTICE THAT MY ENGINE WAS ABOUT TO OVERHEAT AND FOUND THAT THE COOLANT TANK WAS EMPTY. I MADE AN APPOINTMENT FOR 10/30/2017. ON 10/29/17 I FILLED THE COOLANT TANK BEFORE DRIVING TO CHURCH AND AFTER 15-20 MILES RECEIVED AN ENGINE FAIL NOTICE, SMOKE COMING OUT OF THE ENGINE AND CAR WOULD NOT RESTART. COOLANT TANK WAS ALREADY EMPTY. CAR WAS TOWED TO BERGLUND FORD IN BEDFORD, VIRGINIA. TODAY IS 11/3/2017, NO DIAGNOSIS MADE, NO IDEA WHAT THE CAUSE OF ENGINE FAILURE IS AND WE WERE TOLD BY THE SERVICE DEPARTMENT THAT THEY HAD NO KNOWLEDGE OF THE RECALL REPORTING THIS TYPE OF INCIDENT. MULTIPLE ATTEMPTS TO CONTACT FORD MOTOR HAS BEEN FRUITLESS BECAUSE THE DEALER IS NOT COMMUNICATING WITH THEM.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 60 MPH, SMOKE APPEARED UNDER THE HOOD. THE CONTACT PULLED OVER AND THE ENGINE COMPARTMENT BURST INTO FLAMES WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL DEALER (FLAMMER FORD, 3335 COMMERCIAL WAY, SPRING HILL, FL 34606). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. THE CONSUMER STATED THE MANUFACTURER OFFERED 11,000 FOR THE VEHICLE. THE CONSUMER DECLINED. THE CONSUMER REQUESTED TO BE PROVIDED A VEHICLE OF THE SAME MAKE, MODEL, AND YEAR. *JS *LN *CN
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE OVERHEATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF FOR A COUPLE OF HOURS. THE VEHICLE WAS TOWED TO HEMBROOKE FORD (1900 HAMNER AVE, NORCO, CA 92860, PHONE NUMBER: (877) 384-5006) WHERE IT WAS DIAGNOSED THAT THERE WAS NO LEAK IN THE COOLING LINE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE HEMBROOKE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THE DEALER WANTED TO CHARGE FOR A SECOND DIAGNOSTIC FEE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
MY ENGINE LIGHT COME ON I WENT TO THE AUTOZONE TO PUT IN THE MACHINE I AM HAVING PROBLEM WHIT THE TURBO. AND WHEN I LEAVE MY CAR DOOR OPEN TO CLEAN MY CAR MY ENGINE DIE COMPLETELY IT DOES THIS NUMERO TIME. I AM SINGLE MOM I WORK VERY HARD I PAY MY CAR NOTE ON TIME EVERY MONTH KNOW IS GETTING TO THE POINT THAT HOW I WILL FIX MY CAR I CANT EVEN AFFORD IT ALL I AM THINKING ABOUT THE CAR NOTE OR FIX THE CAR, PLEASE FORD HELP.
PLEASE SEE ATTACHED PDF. IT IS THE LETTER I SENT TO FORD MOTOR COMPANY. MY COMPLAINT FOCUSES ON THE ENGINE OVERHEATING AND THE CONSTANT LOSS OF ENGINE COOLANT.
WAS DRIVING ON HIGHWAY APPROXIMATELY 65 MPH WHEN THE ENGINE FAULT CAME ON AND LOST POWER. PULLED TO SIDE OF ROAD AND BEGAN TO SEE SMOKE FROM ENGINE. FIRST THOUGHT WAS OVERHEATING OR SIMILAR. WITHIN MINUTES NOTICED FLAMES FROM UNDER HOOD NEAR WINDSHIELD. GOT OUT OF CAR AND WITHIN LESS THAN 5 MINUTES CAR WAS FULLY ENGULFED IN FLAMES. THIS WAS AN OBVIOUS ENGINE ISSUE AND NOT A MAINTAINANCE ISSUE. THIS WAS A FLEET VEHICLE PROPERLY MAINTAINED UNTIL I PURCHASED IT FROM THAT EMPLOYER 1 YEAR PRIOR.
MAR 27,2017 MANUFACTURER RECALL NUMBER: 17S09 NHTSA RECALL NUMBER: 17S09 RECALL STATUS: RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE THIS CRITICAL SAFETY ISSUE SEEMS TO BE TAKING A LONG TIME TIME TO FIND AND IMPLEMENT A SOLUTION. I HAVE TO KEEP ADDING COOLANT AT LEAST ONCE A WEEK SINCE 08/26/2015. NO WATER IN THE OIL DURING RECOMMENDED OIL CHANGES. I WOULD LIKE TO BE DRIVING A SAFE VEHICLE NOT ONE THAT COULD POSSIBLY KILL ME. IS THIS SOMETHING THAT COULD BE COVERED UNDER THE LEMON LAW IN THE STATE OF TEXAS? I WOULD BE HAPPY TO SWAP IT FOR A DIFFERENT VEHICLE THAT DIDN'T HAVE THIS ISSUE. IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. THIS IS WHY I AM FILING THIS COMPLAINT AS I FEEL FORD SHOULD HAVE A SOLUTION READY TO IMPLEMENT. BUT I HAVE AS YET NOT BEEN CONTACTED.
DRIVING MY 2014 ESCAPE TO WORK I WAS ON A 35 MPH STREET, AN ALERT WARNING CAME ON TELLING ME THE ENGINE WAS HOT AND TO SAFELY STOP VEHICLE. MY TEMPERATURE GAUGE NEEDLE WAS AT THE HOT. I PULLED OVER AND IT SLOWLY WENT BACK DOWN ENOUGH WHERE I GOT TO MY DESTINATION A MILE AWAY. WHEN CHECKED, MY COOLANT OVERFLOW WAS COMPLETELY EMPTY. I HAD SOMEONE TAKE ME TO PURCHASE THE CORRECT COOLANT AND REPLACED IT BEFORE STARTING THE VEHICLE. WHEN I RETURNED HOME AND CHECKED THE LEVEL, THE COOLANT WAS AGAIN LOW. THE ENGINE WAS EXTREMELY HOT TO THE TOUCH, INCLUDING THE HANDLE TO LATCH OPEN THE HOOD. I REMEMBERED A RECALL ON MY VEHICLE, 17S09/ NHTSA RECALL 17V-209, AND WAS WAITING FOR THE SECOND RECALL LETTER WHEN THE PARTS WERE GOING TO BE AVAILABLE FOR REPAIRS. IT STATED IF THE VEHICLE LEAKED COOLANT OR BECAME HOT, IT COULD CAUSE POSSIBLE OIL LEAK AND CRACK IN THE CYLINDER HEAD, AND EVEN FIRE! I CALLED BRUCE TITUS FORD IN PORT ORCHARD WASHINGTON AND THE SERVICE GUY TOLD ME NOT TO DRIVE IT AND IT WAS TOWED TO THE SERVICE DEPARTMENT. THEY DID TESTS AND FOUND THAT THAT ALERT MESSAGE OF VEHICLE GETTING HOT, ETC SHOWED BUT THEY DID A PRESSURE TEST AND SO ON AND COULD NOT SEE WHERE THE COOLANT WAS GOING. THEY TOLD ME THERE WERE STILL NO PARTS AVAILABLE FOR THE, (ENHANCEMENT TO THE COOLANT PROBLEM), NOT THE FIX! APPARENTLY THE RECALL SAYS THE ENHANCEMENT PART IS A SENSOR WHICH TELLS ME THE COOLANT IS GETTING LOW. SO WITHOUT IT BEING FIXED, I WAS TOLD TO COME GET THE VEHICLE AND KEEP REFILLING AS NEEDED! I WAS TOLD THEY COULD REPLACE THE COOLANT OVERFLOW BOTTLE BUT IT WAS NOT ONLY ON BACK ORDER, BUT WOULD COST ME $400! COOLANT IS LEAKING AT WORK AND IN DRIVEWAYS AND A HAZARD TO MINE AND OTHERS PETS! I'VE SPENT $40 ON COOLANT SO FAR AND CANT KEEP DOING THIS! I SHOULD NOT HAVE TO. ONLY 52,000 MILES, MY ONLY TRANSPORTATION, AND I'M STILL PAYING OUT $458 PAYMENTS AND INSURANCE!
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE OVERHEATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BOMMARITO FORD (675 DUNN RD, HAZELWOOD, MO 63042) WHERE IT WAS DIAGNOSED THAT THE PRESSURE TEST PASSED AND THE VEHICLE WAS FUNCTIONING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER OPENED CASE NUMBER: 13094886, BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 138,000. *LN CONSUMER THINKS THE SENSOR FOR COOLANT SYSTEM WENT OUT GWING FALSE READINGS SO THE COOLANT FAN DID NOT COME ON. UPDATED 7/25/18*JB
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TASCA FORD (1300 PONTIAC AVE, CRANSTON, RI 02920, PHONE NUMBER: (401) 681-1300), BUT WAS NOT REPAIRED DUE TO LACK OF PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/13/2017 *LN CONSUMER STATED SHE WAS ADVISED PARTS NOT AVAILABLE UNTIL END OF YEAR 2017 UPDATED 7/24/18*JB *TR
RECALL 17S09 FOR ENGINE CYLINDER HEAD, POTENTIALLY LEADING TO CRACKS AND RESULTING IN OIL LEAKS. DEALERSHIP CYPRESS COAST FORD IN SEASIDE CA CONTINUES TO CLAIM THEY DO NOT HAVE THE PARTS TO RESOLVE THE RECALL. I CONSIDER THIS TO BE A HUGE SAFETY HAZARD AND SINCE I DRIVE MY CAR EVERYDAY I AM AT RISK BECAUSE THE DEALERSHIP HASN'T RESOLVED THE RECALL/ DEFECT.
I AM AWARE OF A RECALL FOR MY CAR WHICH CAN RESULT IN AN ENGINE FIRE DUE TO A CRACKED HEAD. WHEN I CHECK FOR A RESOLUTION ALL I SEE IS THAT FORD HAS A PLAN TO CORRECT.. BUT THERE HAS BEEN NO ACTION TAKEN TO IMPLEMENT THE REPAIR.. WHEN DO THEY HAVE TO START ACTING ON THE RECALL?
VEHICLE COMMONLY OVERHEATS, LOSS OF COOLANT. OVERHEATING OCCURS WHEN TRAVELING UPHILL AT GREATER THAN 40 MPH WITH AIR CONDITIONING ON, OR IN ANY GEAR WHEN ENGINE SPEED IS HELD ABOVE 3500 RPM AND AIR CONDITIONING IS ON. COOLANT LOSS OCCURS AT ABOUT 20 OZ PER 1000 MILES DRIVEN
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SPANGLER MOTORS (LOCATED AT 5620 PA-405, MILTON, PA 17847 (570) 742-8725) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
VEHICLE HAS STALLED WHILE IN MOTION ON NUMEROUS OCCASIONS, THIS HAS BEEN HAPPENING FOR OVER A YEAR. IF THE ENGINE IS TURNED OFF AND THEN TURNED BACK ON, IT WILL SOMETIMES RUN JUST FINE, OTHER TIMES IT WILL DRIVE FOR 5-10 MINUTES AND THEN DO THE SAME THING. IF IT SITS FOR A PERIOD OF TIME, IT WILL THEN DRIVE FINE. THE CHECK ENGINE LIGHT WILL OR WILL NOT COME ON WHEN IT DOES THIS. I HAVE HAD IT IN SEVERAL TIMES TO HAVE THIS CHECKED AND IT IS CURRENTLY IN THE SHOP HAVING THE THROTTLE BODY REPLACED TO THE TUNE OF ALMOST $900. ALL OF THESE INCIDENCES HAPPENED WHILE DRIVING ON A CITY STREET. PRIOR TO THE CAR ACTING UP, THE CAR HAD BEEN IN PARK IDLING FOR ABOUT 5 MINUTES. THE DATE LISTED BELOW IS THE MOST RECENT DATE THIS OCCURRED.
I WAS DRIVING ON A HIGHWAY WHEN AN ALERT APPEARED ON MY DASHBOARD: "ENGINE ERROR 1"--- AND, I NOTICED MY BATTERY LIGHT WAS ON. IMMEDIATELY, THE VEHICLE SLOWED, BUT I WAS ABLE TO EEK TO AN EXIT AND STOP ON THE SIDE OF THE FRONTAGE ROAD. I TURNED OFF THE VEHICLE. AS I CALLED FOR A TOW TRUCK, I NOTICED SMOKE SLOWLY WAFTING FROM BENEATH THE HOOD, NEAR THE WINDSHIELD...AND THEN I SPOTTED AN ORANGE FLAME. I QUICKLY EXITED THE VEHICLE AND CALLED 911. AFTER THE FIREMEN STOPPED THE FIRE, I SAW THE FRONT OF THE VEHICLE, ON THE DRIVER'S SIDE, HAD MELTED AWAY.
I BOUGHT THE VEHICLE BRAND NEW IN JULY 2013. IT WAS ONE OF THE FIRST 2014 ESCAPE MODELS MADE. AFTER A YEAR OF OWNING IT (2014), I TURNED THE VEHICLE ON ONE MORNING AND I RECEIVED AN ERROR MESSAGE STATING "ENGINE FAULT - SERVICE NOW". I PROCEEDED TO TURN THE CAR OFF, THEN BACK ON, AND THE MESSAGE WAS GONE. WHEN I TOOK IT IN TO THE DEALER FOR AN OIL CHANGE, I MENTIONED WHAT HAPPENED AND THEY SAID THEY COULDN'T DO ANYTHING UNLESS THE MESSAGE WAS STILL ON THERE. OVER THE NEXT COUPLE OF YEARS (2015-2016), I WOULD GET THE MESSAGE RANDOMLY, BUT IT WOULD GO AWAY AFTER I RESTARTED THE VEHICLE. THE DRIVING SEEMED TO BE THE SAME, SO IT DIDN'T CAUSE TOO MUCH CONCERN. IN THE LAST FEW MONTHS (2017), I HAVE NOTICED THE MESSAGE RETURNING "ENGINE FAULT - SERVICE NOW." WHEN I TOOK THE CAR IN FOR A RECALL, I MENTIONED THE ERROR AGAIN AND THEY WERE ABLE TO DETERMINE WHAT IT WAS - THEY NEEDED TO REPLACE THE WIRE SPLICE. WHAT CONCERNS ME IS THAT OTHER FORD ESCAPES HAVE BEEN RECALLED WITH THIS PROBLEM, AND I'VE BEEN DRIVING AROUND WITH A SAFETY ISSUE SINCE I PURCHASED IT IN 2013.
FORD MOTOR COMPANY ANNOUNCED A RECALL REGARDING LEAKING COOLANT, RESULTANT CRACKED CYLINDER HEADS, AND RESULTANT UNDERHOOD/VEHICLE FIRES, ON MARCH 27, 2017. THE MANUFACTURER'S AND NHTSA'S RECALL NUMBER IS 17S09. THIS IS A CRITICAL SAFETY ISSUE, AS VEHICLE FIRE'S ARE LIKELY TO RESULT IN INJURY AND OR DEATH. AS OF AUGUST 16, 2017, FORD HAS NOT MADE AVAILABLE ANY REMEDY WHATSOEVER FOR THIS ISSUE; FORD HAS FAILED TO TIMELY CORRECT THE PROBLEM. MOREOVER, FORD'S PROPOSED REMEDY, WHICH AGAIN IS NOT AVAILABLE 5 MONTHS AFTER ITS IDENTIFYING THE ISSUE, IS A COOLANT LEVEL SENSOR, WHICH DOES NOT ADDRESS AT ALL THE UNDERLYING ISSUE OF LEAKING COOLANT, AND THUS DOES NOTHING TO PREVENT THE RESULTANT VEHICLE/UNDERHOOD FIRES.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER STARTING THE VEHICLE, A HIGH TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT IN THE VEHICLE WAS LEAKING. THE INDEPENDENT MECHANIC ADDED COOLANT AND THE LIGHT TURNED OFF. WHILE DRIVING HOME, THE CONTACT NOTICED LOW COOLANT LEVEL IN THE VEHICLE. THE CONTACT SPOKE WITH PREMIER FORD (2120 US-45, COLUMBUS, MS 39705) WHO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), AND THE CONTACT WOULD NEED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED; HOWEVER, THEY WOULD MAKE A NOTE OF THE INCIDENT AND INFORM NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 50,100.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE OVERHEATED. THE CONTACT STOPPED THE VEHICLE AND ADDED COOLANT AND OIL. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE TAILPIPE OF THE VEHICLE. AUTONATION FORD TORRANCE IN TORRANCE, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD INSPECT THE VEHICLE FOR THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE). THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
MY 2014 FORD ESCAPE HAS A COOLANT LEAK. IT HAS OVERHEATED AT LEAST 3 TIME WITHOUT WARNING WHILE DRIVING ON THE HIGHWAY. AS A RESULT MY VEHICLE HAS SUSTAINED ENGINE DAMAGE. THERE IS A RECALL ASSOCIATED WITH THE COOLANT SYSTEM. I THINK FORD SHOULD REPLACE/ REPAIR THE ENGINE AT NO CHARGE. THEY DON'T AGREE.
MY FORD ESCAPE HAS BEEN HAVING OVERHEATING ISSUES FOR MONTHS. WHEN TAKEN TO THE DEALER THEY CLAIMED TO HAVE FIXED IT ONLY TO HAVE MADE IT WORSE AS THE CAR COMPLETELY SHUTS DOWN DUE TO OVERHEATING. THERE IS A RECALL REGARDING THIS EXACT ISSUE AND THEIR REPAIR IS A SENSOR TO WARN OF LOW COOLANT. THAT'S RIDICULOUS!!! THE PROBLEM LIES WITH THE COOLANT LEAKING. WHERE IS THE ACTUAL FIX FOR THAT??? A WARNING LIGHT DOESN'T FIX THE MANUFACTURING ISSUE OF LEAKING COOLANT. A 3 YEAR OLD CAR SHOULDN'T HAVE LEAKING PROBLEMS!!! WHILE IN MOTION, THE OVERHEATING SENSORS TURN ON AND THE CAR SHUTS OFF MAKING FOR A VERY DANGEROUS SITUATION. FORD PRETENDED THEY HAD NO IDEA ABOUT AN OVERHEATING ISSUE AND CHARGED ME $800 TO FIX IT AND YET, IT ACTUALLY FIXED NOTHING!!! STILL OVERHEATING, AND I'M STILL OUT $800 AND NO RESOLUTION IN SIGHT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S090000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE OVERHEATED ON DIFFERENT OCCASIONS. THE CONTACT TOOK THE VEHICLE TO THE LITHIA FORD DEALER WHERE IT WAS DIAGNOSED THAT THE COOLANT TANK AND THE SENSOR NEEDED TO BE REPLACED. THE COOLANT TANK WAS REPLACED; HOWEVER, THE RECALL REPAIR WAS NOT COMPLETED. THE MANUFACTURER INFORMED THE CONTACT THAT THE REMEDY WOULD NOT BE AVAILABLE AND THEY WERE NOT ABLE TO PROVIDE LOANER VEHICLES DUE TO NHTSA NOT AUTHORIZING THEM TO DO SO. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE, THE ENGINE FAULT INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (TASCA AUTOMOTIVE GROUP LOCATED AT 1300 PONTIAC AVE, CRANSTON, RI 02920; (800) 788-2114) WHERE IT WAS DIAGNOSED THAT THE BOOST AND MAT SENSOR NEEDED TO BE REPLACED. IN ADDITION, THE ENGINE SPLICES ALSO NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED. A MONTH LATER, ON JULY 6, 2017 WHILE DRIVING 25 MPH, THE ENGINE FAULT INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE ENGINE SPLICES NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-241-3673 AND STATED THAT THE CONTACT NEEDED TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 34,243.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS OR ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED WITHOUT WARNING AND FELT LIKE IT WOULD STALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
ON EACH COLD START, IN PARK, HEAVY PUFF OF BLUE SMOKE EMITS FROM EXHAUST. VEHICLE HAS 66,000 MILES ON IT AND HAS BEEN REGULARLY AND PROFESSIONALLY MAINTAINED. DEALER SERVICE ADVISER STATES INTERNAL OIL LEAK ONTO ENGINE HEAD, LIKELY REQUIRING ENGINE REPLACEMENT. I WOULD LIKE NHTSA TO INVESTIGATE TO EXPAND MODELS WITHIN CURRENT CAMPAIGN NUMBER 17V209000 AND/OR RESEARCH ADDITIONAL ISSUE WITH LEAKS IN CERTAIN FORD ENGINES. I HAVE NOT RECEIVED NOTICE FROM FORD MOTOR COMPANY THAT MY VEHICLE WAS INCLUDED IN CAMPAIGN NUMBER 17V209000, AND A VIN SEARCH ON THE NHTSA SITE CONFIRMED THAT THE VEHICLE WAS NOT SUBJECT TO SUCH RECALL; HOWEVER, I BELIEVE IT IS LIKELY THAT MY VEHICLE IS IN THE SAME DANGER AS THOSE LISTED IN THE ABOVE-REFERENCED NHTSA RECALL EITHER FOR THE REASONS STATED IN THE RECALL OR ADDITIONAL REASONS. THANK YOU.
WHILE MY DAUGHTER WAS DRIVING THE CAR LESS THAN 10 MINUTES FROM HOME AFTER JUST STARTING UP FOR THE MORNING IN JUNE 27, 2017 UNDER HOOD STARTED TO SMOKE, CAUGHT ON FIRE, AN EXPLOSION SOUND AND CAR BURNED UP . CAR HAD TO BE PUT OUT BY FIRE DEPARTMENT. TOTAL LOSS PER INSURANCE COMPANY . THIS CAR HAS A ENGINE FIRE RECALL AND I WAS TOLD RECALL WORK WAS DONE PRIOR TO SALE OF THE CAR TO ME BY FORD DEALER IN MAY 2017. HOWEVER I NOW FIND OUT THAT THE ACTUAL RECALL PART IS STILL NOT AVAILABLE FROM FORD AND THAT ONLY AN INSPECTION WAS DONE PRIOR TO SALE. NOT AN ACTUAL REPAIR. THE RECALL HAD TO DO WITH ENGINE FIRES ! MAYBE ALL THESE CARS NEED TO BE OF THE ROAD.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, FLAMES ERUPTED UNDERNEATH THE VEHICLE AND UNDER THE HOOD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE DRIVER NOTICED FLAMES COMING FROM UNDER THE HOOD AND FROM THE ENGINE COMPARTMENT. THE FRONT OF THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO WATERFORD TOWING LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE. *LN *TR
TL* THE CONTACT'S HUSBAND OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE PART FOR THE REMEDY WAS UNAVAILABLE. WHILE THE CONTACT'S HUSBAND WAS AT A STOP, THE CONTACT NOTICED THAT COOLANT LEAKED ONTO THE GROUND. UPON INSPECTION, THE CONTACT NOTICED THAT RADIATOR FLUID WAS LEAKING AND THE RESERVOIR COOLANT CAP WAS CRACKED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 08/24/17*LJ *CN
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COOLANT LEAK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000(ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL OCTOBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,600. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ROUGHLY FOUR WEEKS AGO, I RECEIVED AN ALERT THAT MY CAR WAS OVERHEATING WHEN I WAS PARKED. I TOOK MY CAR IN TO FORD AND THEY TOLD ME THAT I NEED A NEW RESERVE BOTTLE AND CHARGED ME NEARLY $300. AT THIS POINT, THEY INSPECTED MY COOLANT SYSTEM AND TOPPED OFF MY COOLANT WHICH WAS LOW. TWO WEEKS LATER, I WAS GETTING ON THE FREEWAY AND I RECEIVED A SEVERE WARNING FOR OVER HEATING. MY CAR STARTED SHAKING AND AN ALARM WAS GOING OFF. I PULLED OFF THE FREEWAY TO OBSERVE THAT MY COOLANT BOTTLE WAS COMPLETELY EMPTY. I HAD MY CAR IN THE SHOP FOR NEARLY A WEEK BEFORE THEY DISCOVERED NOW THAT I NEED A NEW COOLANT BYPASS VALVE. I BELIEVE THAT FORD NEEDS TO EXPAND THEIR RECALL (17S09) TO INCLUDE THE ACTUAL ISSUE OF WHAT IS CAUSING THE LOCALIZED OVERHEATING, WHICH IS A LACK OF COOLANT FLOWING THROUGH THE ENGINE LEADING TO A CRACK IN THE CYLINDER HEAD. I HAVE TO SPEND NEARLY $900 TO FIX THIS PART ON A CAR BUILT IN 2014. FORD'S SOLUTION TO FIXING THE POSSIBLE CRACKED CYLINDER HEAD IS NOT TO ADDRESS THE ISSUE OF WHY THE COOLANT IS LEAKING, BUT TO INSTALL A SENSOR TO THEN MAKE OWNERS HAVE TO CONSTANTLY CHECK THEIR COOLANT SYSTEM. THIS IS NOT A FAIR SOLUTION TO THEIR PROBLEM. I DO NOT BELIEVE IT IS RIGHT TO MAKE OWNERS HAVE TO PAY FOR THE FAULTY COOLANT SYSTEM. THIS IS UNSAFE. MOST AVERAGE CONSUMERS ARE NOT MECHANICS AND WE SHOULD NOT BE SADDLED WITH HAVING TO CONSTANTLY MONITOR OUR COOLANT LEVELS BECAUSE FORD DEVELOPED A FAULTY COOLANT SYSTEM THAT COULD LEAD TO CYLINDER CRACKS THAT CAUSE ENGINE FIRES. I HAVE SPOKEN TO FORD CONSUMER RELATIONS AND THEY WERE NO HELP AT ALL. THEY COULD NOT EVEN EXPLAIN TO ME WHAT ITEMS THEY WOULD REIMBURSE FOR IN REGARD TO THIS RECALL. EVEN THOUGH THE RECALL LETTER STATES THEY WILL REIMBURSE FOR PREVIOUSLY PAID FOR COOLANT LEAK OR OVERHEATING REPAIR, THEY REFUSE TO ASSIST ME OR REIMBURSE ME FOR MY COOLANT AND OVERHEATING REPAIR. THIS IS NOT FAIR.
THE ENGINE OVERHEATING WARNING LIGHT CAME ON ABOUT TWO MILES DOWN THE ROAD WITH MODERATE DRIVING. PULLED OVER AND CHECKED THE COOLANT LEVEL AND IT IS LOW. ONE MONTH AGO, THE COOLANT LEVEL WAS CHECKED, IT WAS LOW AND IT WAS TOPPED OFF. THE COOLANT LEVEL SHOULD NOT GO DOWN IN ONE MONTH OF MODERATE DRIVING. ALSO, LOOKING UP INFO ON THE 2014 FORD ESCAPE, THERE IS A HISTORY OF COOLANT AND OVERHEATING ISSUES. THERE IS A DANGER OF FIRE OR THE ENGINE BLOCK CRACKING. FORD'S ANSWER WAS TO INSTALL A DETECTOR TO TELL CAR OWNER'S WHEN THE COOLANT LEVEL IS LOW. THIS IS UNACCEPTABLE. PLEASE DO SOMETHING.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT ACCELERATE ABOVE 5 MPH AND THE RPMS MALFUNCTIONED BY INCREASING AND DECREASING RAPIDLY. THE CONTACT STATED THAT HEAVY WHITISH, BLUE SMOKE EMITTED FROM THE EXHAUST. THE CONTACT STATED THAT THE VEHICLE OVERHEATED ON FOUR OCCASIONS. IN ADDITION, THE CONTACT STATED THAT THERE WAS A RECALL INITIATED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) FOR THE EXACT SAME FAILURE, BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
TRAVELING AT HIGHWAY SPEED, THE ENGINE LOST POWER. PULLED OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE AIR CLEANER WAS ON FIRE. THE FIRE HAD BEEN BURNING LONG ENOUGH FOR PLASTIC TO BE INGESTED INTO THE COMBUSTION CHAMBERS. THERE WAS NO SERIOUS INVESTIGATION UNDERTAKEN AND THE CAUSE OF THE FIRE REMAINS UNKNOWN. ADDITIONALLY, FORD MOTOR COMPANY REFUSED TO FIX THE ENGINE UNDER THE TERMS OF THEIR WARRANTY.
RECEIVED RECALL 17S09 ONE WEEK STATING LOSS OF COOLANT COULD CAUSE CYLINDER HEAD TO CRACK AND OIL TO LEAK OUT ONTO EXHAUST MANIFOLD AND CATCH FIRE. THE VERY NEXT WEEK WHILE DRIVING ON A COUNTRY ROAD MY ESCAPE CAUGHT FIRE WHILE DRIVING. I WAS LUCKY TO HAVE DRINKS IN THE CAR TO BE ABLE TO GET THE FIRE OUT BEFORE THE FIRE DEPARTMENT GOT THERE. TOWED VEHICLE TO FORD SHOP AND CONTACTED FORD CUSTOMER CARE KNOWING THAT THEY ARE AWARE OF THIS PROBLEM AND THEY WILL NOT ASSIST ME IN REPAIRING VEHICLE. THE RECALL BASICALLY ONLY STATES ADDING A LOW COOLANT SENSOR WHICH IN REALLY WILL NOT HELP BECAUSE IF IT BECOMES LOW ON COOLANT THE HEAD IS ALREADY CRACKED AND DAMAGE IS ALREADY DONE. FURTHER MORE FORD KNOWING THEY HAVE THIS PROBLEM DOESN'T EVEN HAVE PARTS AVAILABLE UNTIL AT THE EARLIEST FALL OF 2017 SO MORE PEOPLE WILL BE HAVING CAR FIRES AND MAY NOT BE AS LUCKY AS I WAS TO WRITE THIS REPORT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT WAS FILLING THE RESERVES, THE ANTI-FREEZE LEAKED OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 06/01/17*LJ *CN
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING BETWEEN 60-65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A FRACTURE TO THE ENGINE BLOCK, WHICH CAUSED THE ENGINE TO OVERHEAT, MISFIRE, AND OIL TO LEAK. THE CONTACT WAS ALSO INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
DECEMBER 3 2016 I WAS DRIVING DOWN THE ROAD ON HWY 111 AND THE ENGINE SHUT DOWN. I COASTED OVER TO THE SHOULDER OF THE ROAD AND PUT THE VEHICLE IN PARK. THE INSTRUMENT PANEL DISPLAYED ENGINE FAILURE, IMMEDIATE ATTENTION REQUIRED. SMOKE WAS COMING FROM UNDER THE HOOD. I GOT OUT OF THE VEHICLE AND RAISED THE HOOD AND FLAMES STARTED COMING FROM THE ENGINE AREA AND SPREAD VERY QUICKLY. I CALLED 911 TO PUT THE FIRE OUT. CAUSE OF FIRE IS UNKNOWN. A POLICE REPORT WAS FILLED OUT BUT I DON'T HAVE IT AT THIS TIME.
ON MANY DIFFERENT TIMES MY CAR OVER HEATS. I IMMEDIATELY HAVE TO PARK N WAIT A WHILE FOR IT TO COOL DOWN.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 25 MPH, A HISSING NOISE WAS DETECTED AND THE ENGINE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO SMELLED A HORRIBLE ODOR INSIDE THE VEHICLE WHEN THE FAILURE OCCURRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER FUELING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR EMITTING FROM THE AIR VENTS OF THE VEHICLE. EXHAUST FUMES ALSO ENTERED THE CABIN OF THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48,400. UPDATED 07/19/17*LJ *CN
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,967.
FORD - 2014 FORD ESCAPE (BUILT IN 2013). THE CAR WAS PARKED IN THE PARKING LOT, TURNED OFF AND AN HOUR AND A HALF LATER I WAS NOTIFIED IT WAS ON FIRE. THE FIRE STARTED UNDER THE HOOD AND ACCORDING TO THE FIRE MARSHAL THE HEAVIEST DAMAGE WAS LOCATED NEAR THE AIR FILTER AND BATTERY. ENGINE COMPARTMENT WAS HEAVILY DAMAGED.
I DROVE 25 MILES IN TRAFFIC TO PICK UP MY KIDS FROM DAYCARE. WHEN I GOT THE KIDS IN THE CAR TO GO HOME AND THE CAR WAS IN MOTION TURNING LEFT ONTO A BUSY HIGHWAY TURN/MERGE LANE, ALL OF A SUDDEN MY CHECK ENGINE LIGHT CAME ON AND ENGINE TEMPERATURE GAUGE WENT ALL THE WAY UP. I PULLED OVER AND CHECKED MY COOLANT. THERE WAS SO MUCH PRESSURE WHEN I TURNED THE LID, I THOUGHT THE COOLANT TANK WAS GOING TO EXPLODE. THE TEMPERATURE IN MY CAR WENT DOWN AND I WAS ABLE TO MAKE IT TO A MECHANIC CLOSE BY. THEY SAID I NEEDED A NEW COOLANT BYPASS SOLENOID. IT WAS REPLACED AND THE CAR HAS SEEMED FINE. NOW, 1 MONTH LATER, IT IS LEAKING COOLANT. I READ ABOUT A RECALL FOR THE SAME THING WHERE CARS CAUGHT FIRE BUT MY MODEL YEAR IS NOT COVERED UNDER THE OLD RECALL. I BELIEVE FORD NEEDS TO EXPAND THE RECALL AS I DO NOT FEEL SAFE DRIVING THIS VEHICLE WITH MY TWO SMALL CHILDREN AND THE POSSIBILITY OF IT CATCHING ON FIRE! I HAVE 78000 MILES ON THE CAR AND WAS PURCHASED 7/28/2013.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE ENGINE STARTED TO HESITATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,300.
MY ESCAPE SUFFERED A CATASTROPHIC ENGINE FAILURE WHILE DRIVING. THE ENGINE FAILURE WHILE DRIVING ON AN INTERSTATE PRESENTS A CLEAR AND POTENTIAL LIFE THREATENING EVENT AS ALL POWER WAS SUDDENLY LOST. AT THE TIME OF ENGINE FAILURE I WAS TRAVELING AT ABOUT 35 MPH. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP FOR REPAIRS. THE DEALERSHIP TOLD ME THAT THE ENGINE FAILURE WAS DUE TO THE AC COMPRESSOR LOCKING UP CREATING TENSION ON THE DRIVE BELTS THAT RESULTED IN SUDDEN LOSS OF POWER AND ENGINE SHUT DOWN. HAD THIS OCCURRED ON A MAJOR INTERSTATE HIGHWAY WITH SEMI TRUCKS BARRELING UPON YOU, THE RESULTS WOULD HAVE BEEN DEADLY. FORTUNATELY FOR ME THE FAILURE OCCURRED 1/2 MILE BEFORE ENTERING THE INTERSTATE. I HAVE SINCE LEARNED OTHER OWERS OF FORD PRODUCTS HAVE EXPERIENCED THE SAME THING. THIS IS A SERIOUS DESIGN FLAW THAT NEEDS TO BE FIXED IN THE INTEREST OF PUBLIC SAFETY. I PURCHASED THIS VEHICLE NEW AND IT CURRENTLY HAS LESS THAN 13,800 MILES ON THE ODOMETER.
THE WHOLE CAR BEEN DOWN; FORD CONSTANTLY TELL ME NOTHING WRONG, BUT THE MIDSIZE SUV HAS BEEN IN AND OUT OF SHOP JAN.25-FEB.18-FEB.22-AND APR.12 OF 2016 NOW YOU ALL TELL ME WHAT'S WRONG WITH THIS CAR? I LOST 4 DAYS OF WAGES PLUS 4 DAYS OF WORK AND NO ONE KNOWS WHO SHOULD BE REPLACING MY LOST WAGES ; PLUS FEES I PAID WELLS ROADSIDE SERVICES FOR THE TWO JUMPS AND 1TOW. FORD PAID FOR THIS LAST FLATBED TOW, AND FORD ACCOMMODATED THE LOANERS FOR BECAUSE OF MY WARRANTY PLEASE CALL [XXX] TO HAVE HIM TO ACCOMMODATE AS WELL THANK YOU. ( THAT VEHICLE DOES NOTHING : ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WOULD STALL AFTER IDLING. THE CONTACT HAD TO WAIT THREE MINUTES THEN THE VEHICLE WOULD START NORMALLY. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
CAR STALLS. POWER TO ENGINE STOPS. ENGINE FAULT LIGHT COMES ON. HAVE TO PULL OVER TURN ENGINE OFF AND RESTART. THIS HAS HAPPENED ON HIWAY AT SPEED OF 75 AND ON ROAD SITTING AT LIGHT.
IN MARCH 2015 CAR KEPT STALLING WHILE DRIVING AND WHILE STOPPED. BROUGHT TO DEALER WHO DIAGNOSED AS A PROBLEM WITH FUEL PUMP. AFTER A MONTH I GOT THE CAR BACK WITH REPLACED FUEL PUMP. AFTER THE FIX, CAR WOULD OFTEN HESITATE, SPUTTER AND SHAKE LIKE IT WAS ABOUT TO STALL. IN SEPTEMBER CAR KEPT STALLING ON START UP. BROUGHT TO DEALER WHO SAID CAR WAS "FINE" AND OPERATING AS DESIGNED. THEY COULDN'T DUPLICATE PROBLEM. CAR CONTINUES TO HESITATE, SPUTTER AND SHAKE. AGAIN YESTERDAY CAR STALLED OUT 3 TIMES AT START UP. DON'T FEEL SAFE DRIVING IT.
USES TO MUCH GAS,GAUGES ON DASH GO UP AND DOWN TO MUCH, EX, IT SAYS 150 MILES TIL E GO 8 MILES IT SAYS 126. PARK IT SAYS 163 MILES TO E , START CAR BACK UP IT SAYS 187 MILES TIL E. IT IS NEVER THE SAME. DEALER SAYS THEY REPLACED GAUGES BUT IT STILL DOING IT. I PUT 11GALLONS OF GAS IN IT WILL SAY 287 MILES TIL E GO 60 MILES IT SAYS 164 MILES TIL E GAS GAUGE GOES FROM FULL TO 1/2 TANK WHICH MEANS IT TOOK 7 GALLONS TO GO 60 MILES WHICH MEANS 8.5 MILES TO A GALLON.
I WAS DRIVING ON THE HIGHWAY WHEN THE "ENGINE FAULT SERVICE NOW" WARNING LIGHT CAME ON. MY CAR THEN LOST POWER AND WENT INTO A "LIMP HOME" MODE. ONCE I SAFELY ARRIVED AT MY DESTINATION I TURNED OFF THE VEHICLE. ONCE IT WAS TURNED BACK ON, IT WAS FINE. I TOOK THIS INTO THE DEALERSHIP. THEY REPAIRED A RECALL AND ORDERED PARTS. IT TOOK A FEW DAYS FOR THE PARTS TO GET IN. DURING THAT TIME EVERY TIME I DROVE ON THE HIGHWAY THE CAR STARTED MAKING A KNOCKING NOISE AND THEN THE LIGHT WOULD COME BACK ON AND THE VEHICLE WOULD GO BACK INTO THAT LIMP HOME MODE. I WAS ALMOST REAR ENDED BY SEMIS AND OTHER VEHICLES AT FAST RATES OF SPEED DUE TO THIS ISSUE. I TOOK THE VEHICLE BACK IN FOR THEM TO INSTALL THE ORDERED PARTS. WHEN I GOT MY CAR BACK THE ISSUE CONTINUED, AND NOW MY CAR IS IN THE SHOP FOR THE 4TH TIME. THEY ARE WORKING WITH FORD ENGINEERS AND THEY ARE NOT HAVING LUCK FINDING THE ISSUE. I HAVE READ OF OTHER INDIVIDUALS HAVING THIS SAME ISSUE. IS IT GOING TO TAKE A FATALITY BEFORE SOMETHING IS DONE? I HAVE AN 8 MONTH OLD BABY, AND I BOUGHT A NEW CAR FOR SAFETY AND SECURITY - I DO NOT HAVE EITHER AT THIS TIME.
MOST RECENT AND TROUBLING INCIDENT WAS TRAVELLING DOWNHILL AROUND 30 MPH, NOT PRESSING GAS PEDAL, AND ENGINE RPMS ROSE TO OVER 4000 AND STAYED WITH THE ENGINE MAKING A DISTINCT NOISE THAT EVEN A 12 YEAR OLD NOTICED WAS NOT RIGHT. AFTER APPLYING BRAKE AND REACHING BOTTOM OF HILL, THE RPMS EVENTUALLY REDUCED. SO FAR THIS EXTREME CASE WAS A ONE TIME OCCURENCE, BUT SEEMS RELATED TO OTHER BEHAVIOR. DURING REGULAR IN-TOWN TRAVELLING THE ENGINE JUST DOES NOT SEEM TO CHANGE GEARS CORRECTLY OR SMOOTHLY. RPMS WILL REMAIN BETWEEN 2000-3000 REGARDLESS IF YOU ARE GOING 10 MPH OR 55 MPH, BUT PROBLEM IS NOT CONSISTENT. MULTIPLE TIMES WHEN PULLING OUT INTO TRAFFIC AND ALSO GOING INTO REVERSE, THE CAR ALMOST STALLS AND DOES NOT ACCELERATE AS QUICKLY AS IT SHOULD GIVEN THE PRESSURE ON THE GAS PEDAL. IT SEEMS AS IF ALL OF THESE TYPES OF ISSUES ARE RELATED TO THE SAME CORE PROBLEM WITH THE ENGINE/TRANSMISSION AND I SEE OTHER COMPLAINTS HERE SIMILIAR TO THIS. I'VE HAD THE CAR FOR 8 MONTHS AND IT SEEMS TO BE MORE FREQUENT AS TIME PASSES. THESE ISSUES ARE MUCH MORE NOTICABLE WITH DAILY DRIVING, BUT MY HUSBAND HAS NOTICED DURING THE FEW TIMES HE DRIVES THE CAR. HE SAYS IT IS JUST A "CLUNKY" DRIVING CAR, BUT CAR FEELS VERY UNRELIABLE WHEN DRIVEN ON A DAILY BASIS ESPECIALLY FOR THE PRICE.
WHILE PULLING OUT OF A PARKING LOT, THE A/C WAS TURNED ON. THERE WAS A GRINDING NOISE, SMOKE STARTING COMING UP FROM THE HOOD AND OUT THE WHEEL WELL, AND THE ENGINE STALLED OUT, LEAVING THE CAR IN HALF WAY OUT IN TRAFFIC. EACH TIME THE ENGINE WAS RESTARTED, IT STALLED OUT AGAIN RIGHT AWAY. FINALLY THE VEHICLE WAS PUSHED OUT OF THE ROAD AND INTO AN ADJACENT PARKING LOT FOR TOWING. THE DEALERSHIP SAYS THE COMPRESSOR BLEW AND SENT METAL SHRAPNEL THROUGHOUT THE HOOD, PENETRATING RUBBER HOSES AND BELTS, AND CAUSING THE CAR TO STOP RUNNING. *TR
BACKED OUT OF DRIVEWAY, PUT CAR IN GEAR AND "ENGINE MALFUNCTION" WARNING BOX CAME UP ON DASHBOARD. PUT CAR IN NEUTRAL AND BACK INTO DRIVE. WARNING BOX DISAPPEARED, BUT EXCLAMATION POINT IN TRIANGLE WAS ON DASHBOARD. DEPRESSED GAS PEDAL AND CAR MOVED FORWARD VERY SLOWLY WITH HESITATION AND JERKING POWER SURGES. DROVE APPROXIMATELY 2-3 BLOCKS AS HESITATION, JERKING AND LACK OF POWER CONTINUED. WENT BACK HOME AND CALLED TOW TRUCK TO TAKE CAR TO DEALER. TACHOMETER WAS ERRATIC AND BOUNCING AROUND, WHEN CAR IDLED. CAR STARTED FINE SEVERAL TIMES, BUT WOULD NOT ACCELERATE OR RUN NORMALLY. DEALER VERIFIED COMPLAINT, AND REPAIRED AFFECTING WIRING. *TR
PULLING OUT OF MY DRIVEWAY, ENGINE DIES WITH NO WARNING. PUT INTO NEUTRAL TO RESTART. PULLING OUT OF DRIVEWAY ONTO THE HARDTOP ROAD, ENGINE DIES WITH NO WARNING. TRAVELING AT 20 MPH OR LESS. THIS HAS BEEN GOING ON FOR 2 MONTHS NOW. DOESN'T HAPPEN WHEN THE CAR GOES TO THE DEALERSHIP...CAN'T SEEM TO FIGURE OUT WHAT IS CAUSING IT. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 15,334.... UPDATED 06/30/15 *BF UPDATED 12/10/15 *JS
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A STRONG ODOR COMING FROM THE EXHAUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
SATURDAY, JULY 12 AROUND 3:00 PM DRIVING 70 MPH ON US 23 N, JUST SOUTH OF NORTH TERRITORIAL ROAD NEAR ANN ARBOR. THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED. DRIFTED TO THE SHOULDER IN VERY HEAVY TRAFFIC AND TRIED TO RESTART. STARTED AND RAN FOR 5 SECONDS AND THEN STALLED AGAIN. REPEATED SEVERAL TIMES WITH SAME RESULT. CALLED ROADSIDE ASSISTANCE NUMBER AND THEY SAID THEY WOULD SEND A TOW WITHIN 30 MINUTES. POLICE STOPPED AND ASKED IF WE NEEDED HELP. LEFT AFTER WE SAID TOW WAS COMING. A FOLLOWING CAR TOOK ALL BUT ONE PASSENGER TO A GAS STATION AT NORTH TERRITORIAL BECAUSE HEAVY 75 MPH TRAFFIC PASSING INCHES FROM THE DRIVER'S DOOR WAS FRIGHTENING AND DANGEROUS. TOW TRUCK TOOK CAR TO VARSITY FORD IN ANN ARBOR AND WE CONTINUED TO TRAVERSE CITY IN THE FOLLOWING CAR. *TR
2014 FORD ESCAPE SE AWD WITH 1.6 ECOBOOST ENGINE. INFREQUENTLY UPON FULL THROTTLE ACCELERATION THE ENGINE BOGS DOWN. WHILE THE ENGINE DOES NOT STALL, POWER DISAPPEARS AND THEN POWER/ACCELERATION REBUILDS. IT HAS OCCURRED TWICE IN 3 MONTHS. VEHICLE CURRENTLY HAS ~3000 MILES ON THE ODOMETER. I HAVE HEARD THAT AN INVESTIGATION IS UNDERWAY FOR WHAT SOUNDS LIKE A SIMILAR ISSUE WITH F150'S WITH A DIFFERENT ECOBOOST ENGINE - RELATED? *JS
WHILE DRIVING DOWN THE INTERSTATE AT 55 MPH IN HEAVY TRAFFIC, THE ENGINE SUDDENLY STARTED RUNNING EXTREMELY ROUGH, JERKING AND LURCHING, WHILE LOSING POWER. THE "ENGINE FAULT - SERVICE NOW" WARNING DISPLAY ILLUMINATED AND THE ENGINE STALLED OUT. PULLED TO THE SIDE OF THE INTERSTATE AND WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME WITH NO FURTHER PROBLEMS. *TR
FOR THE FIRST INCIDENT, THE CAR'S WARNING LIGHT CAME ON AND SAID "ENGINE FAILURE - SERVICE IMMEDIATELY." I ATTEMPTED TO PROCEED TO THE DEALER FOR SERVICE BUT, BEFORE I MADE IT OFF OF OUR STREET, THE CAR BEGAN TO SHAKE AND SHUDDER VIOLENTLY, THEN DIED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT TO COAST TO A SMALL PARKING AREA. AS IT WOULD NOT START AGAIN, IT REQUIRED A TOW TO THE DEALER. THE DEALER INFORMED ME THAT IT WAS A SENSOR ISSUE AND ENSURED THAT IT WAS REPAIRED AND WOULD NOT HAPPEN AGAIN. TODAY (MAY 10TH) A SIMILAR ISSUE OCCURRED, THOUGH THIS TIME IT WAS WHILE I WAS PULLING INTO TRAFFIC. AGAIN, THE SAME WARNING LIGHT CAME ON. I ATTEMPTED TO TURN AND GET THE CAR HOME BUT, BEFORE I COULD DO THIS, THE CAR BEGAN TO SHAKE AGAIN AND THE ENGINE LOST POWER. THIS REQUIRED ANOTHER TOW TO THE DEALERSHIP FOR REPAIR; THE VEHICLE IS PRESENTLY IN THE SHOP. *TR
VEHICLE STOPPED AT STOP SIGN. ENGINE DIED. MOVED GEAR SELECTOR FROM DRIVE TO PARK AND RESTARTED WITH NO FURTHER INCIDENT. *TR
I BOUGHT A NEW FORD ESCAPE IN FEBRUARY 2014. SINCE DAY ONE I HAVE NOTICED AN EXHAUST SMELL IN CABIN WHEN THE VEHICLE IS PUT INTO REVERSE AND OCCASIONALLY WHEN DRIVING AT LOW SPEEDS. SIMILAR TO WHAT OTHER CUSTOMER COMPLAINED. I WILL BRING THIS TO THE ATTENTION OF MY FORD DEALERSHIP WHEN IT GOES IN FOR MAINTENANCE SERVICE WHEN IT REACHES 10,000 MILES, BUT MAYBE SOONER TO HAVE IT LOOKED AT. *TR
LEASED THIS VEHICLE IN AUGUST, 2013. SINCE DAY ONE I HAVE NOTICED AN EXHAUST SMELL IN CABIN WHEN THE VEHICLE IS PUT INTO REVERSE AND OCCASIONALLY WHEN DRIVING AT LOW SPEEDS. I AM SENSITIVE TO ODORS IN GENERAL AND MY FAMILY MEMBERS ONLY SMELLED IT OCCASIONALLY, SO I DISREGARDED UNTIL RECENTLY THE ODORS ARE BECOMING STRONGER INSIDE THE CABIN AND NOT CLEARING WHEN WINDOWS ARE LOWERED TO AIR OUT. I WILL BRING THIS TO THE ATTENTION OF MY FORD DEALERSHIP WHEN IT GOES IN FOR MAINTENANCE SERVICE WHEN IT REACHES 10,000 MILES, BUT MAYBE SOONER TO HAVE IT LOOKED AT. *TR
THE CAR TAKES APPROXIMATELY 18-22 MINUTES TO ATTAIN A SAFE AND PROPER INSIDE VEHICLE TEMPERATURE. EVEN WITH A REMOTE START INSTALLED IT WILL USUALLY TWO STARTS FOR THE CAR TO REACH A TEMPERATURE THAT IS NOT DANGEROUS TO MY INFANT NEPHEW. I CAN NO LONGER PICK HIM UP WITHOUT WARMING CAR UP FOR HALF AN HOUR. I BROUGHT BACK TO FULLERTON FORD DEALERSHIP IN NJ AND WAS TOLD BY SERVICE MANAGER [XXX] THAT HE HAD THE SAME PROBLEM WITH HIS ESCAPE. HE WAS ABLE TO JUST GET ANOTHER CAR. THE AVERAGE PERSON LIKE MYSELF IS TOLD TO CONTACT FORD CORPORATE AND FILE A COMPLAINT. I ASKED IF IT WAS POSSIBLE TO GET ANOTHER FORD ESCAPE OR EDGE AD WAS TOLD BY SALES MANAGER [XXX] I WOULD LOOSE MY INITIAL DOWN PAYMENT OF 4000 DOLLARS, THEY ALSO SAID THEY WOULD NEED ANOTHER 4000 DOLLARS AND INCREASED PAYMENTS. NOTHING I CAN DO EXCEPT LEAVE CAR IN DRIVEWAY DURING WINTER AND MAKE PAYMENTS. THE SERVICE INVOICE CLEARLY STATES "NO FIX AVAILABLE". YET THEY CONTINUE TO SELL THIS VEHICLE TO GENERAL PUBLIC AND DUPE US. THE DEALERSHIPS THAT CONTINUE TO SELL THIS VEHICLE SHOULD BE BOYCOTTED AND HELD RESPONSIBLE. THEY HAVE ALSO LIED ABOUT MPG ON STICKER. THEY CLAIM IT WILL BE BETWEEN 26-32 MPG. TOTAL LIE. THEY BLAMED THE WINTER FUEL MIXTURE. I TRIED A HIGHER OCTANE AND STILL HAVE NO SUCCESS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
DUE TO COLD WEATHER, WALKED OUT AND STARTED CAR, RIGHT FOOT ON BRAKE, RIGHT INDEX FINGER ON STARTER BUTTON, LEFT FOOT ON OUTSIDE PARKING LOT AND LEFT HAND HOLDING CELL PHONE. AFTER STARTING CAR, CLOSED DOOR, WENT BACK INTO OFFICE FOR OVER 3-5 MINUTES, DID FIVE WEB SEARCHES BEFORE SISTER WHO WORKS IN OFFICE CAME IN TO MY OFFICE AND TOLD ME MY CAR HAD BACKED A PERFECT U, MISSED 6 VEHICLES PARKED OUTSIDE AND HIT OUR OFFICE BUILDING. MY CAR IS JUST THE DISTANCE OF THE SIDEWALK AND WALL PLUS A FEW FEET WITH WINDOW BETWEEN US, I HEARD THE CAR RUNNING WHILE IN OFFICE. WHEN I GOT TO CAR OUT SIDE IT WAS IN REVERSE, DOORS LOCKED AND IDLING, NO EXPLANATION OF HOW IT WENT FROM OPPOSITE DIRECTION THAN DIRECTION I PULLED IN, MISSED ALL VEHICLES. FORD SAYS THERE IS NOTHING WRONG WITH MY CAR, I HAD THREE ADDITIONAL PEOPLE IN MY OFFICE PICTURES AND VIDEO OF TRACKS THAT ARE VERIFICATION THAT IT DID IT BY ITSELF, AS BEST WE CAN FIGURE THE PARK ASSIST TOOK OVER, HAD I ACCIDENTALLY KNOCKED IT INTO REVERSE IT WOULD HAVE STARTED BACKING UP WITH ME HALF IN AND HALF OUT OF THE CAR, ALSO AM SURE THAT IT WAS IN PARK AS CAN'T START IT IN REVERSE, I AM FRUSTRATED WITH THE DEALERSHIP HERE THAT IS NOT REALLY WILLING TO FIGURE OUT WHAT ACTUALLY HAPPENED, ALL THEY WILL TELL ME IS THE CHECK ENGINE LIGHT DIDN'T COME ON. I AM REQUESTING INFORMATION AS TO WHETHER OR NOT THIS HAS BEEN REPORTED BY ANYONE ELSE AND WHERE I MIGHT BE ABLE TO GET FURTHER INFORMATION AS TO WHAT CAN BE CHECKED OUT TO FIGURE OUT WHAT MIGHT HAVE MADE IT START MOVING ON IT'S OWN. *TR