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2017 Ford Edge Backup System Problems

6 owner-reported backup system complaints from NHTSA data

6
Complaints
1
Recalls
Jan 2022Oct 2025
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Backup System Recalls (1)

RECALLCampaign #25V572000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and May 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

Owner Complaints (6)

highBACK OVER PREVENTION
Filed: Apr 2025

The rear back up camera is extremely fuzzy for the display or image and has resulted in near miss with fixed object incidents

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NHTSA #: 11653057
mediumBACK OVER PREVENTION
Filed: Apr 2026

Your 2017 Ford Edge is subject to a recall (Campaign 25V572000) for the back-over prevention system, but the required repair part hasn't been made available yet. You contacted your local dealer, but they couldn't complete the repair without the part. You feel the manufacturer has taken an unreasonably long time to provide the part needed to fix this safety feature.

NHTSA #: 11728579
mediumBACK OVER PREVENTION
Filed: Oct 2025

The contact owns a 2017 Ford Edge. The contact stated that while reversing, the rearview camera displayed a black screen. In addition, the contact stated that the rearview camera was not working occasionally.

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NHTSA #: 11691644
mediumBACK OVER PREVENTION
Filed: Jul 2025

The contact owns a 2017 Ford Edge. The contact stated that after shifting into reverse(R), the back over prevention camera image failed to display on the screen. The contact stated that the display screen was black and the message "Camera Not Available" was displayed.

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NHTSA #: 11673434
mediumBACK OVER PREVENTION
Filed: Feb 2021

The back up camera does not operate when the weather is very cold and the car has not warmed up. The camera does not come on at all when backing up. I took car to the dealership and showed them photos from the last 2 occurrences, so dealer kept the car overnight but claimed that they were unable to reproduce the problem and that no diagnostic codes were seen.

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NHTSA #: 11396156
lowBACK OVER PREVENTION
Filed: Jan 2022

Backup camera only works when outside temperature less than 55 degrees.

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NHTSA #: 11447937

Other 2017 Ford Edge Issues