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Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

2016 Dodge Journey — Known Issues & Recalls

4 Recalls375 Owner Complaints12 Categories Affected
375
Total Complaints
4
Open Recalls
19
Crashes
4
Fires
16
Injuries

Complaints from Jan 2023 to Dec 2025

The most reported issue is power train problems (47 complaints). 19 complaints involved crashes. 4 involved fires.

Open Safety Recalls (4)

Safety RecallFREE FIX AT DEALER
Invalid Date

NHTSA Campaign: 18V332000

Component: ELECTRICAL SYSTEM:WIRING

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Safety RecallFREE FIX AT DEALER
Invalid Date

NHTSA Campaign: 16V907000

Component: ENGINE AND ENGINE COOLING:ENGINE

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.

Risk: If the engine stalls, there is an increased the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor connector, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89.

Safety RecallFREE FIX AT DEALER
Invalid Date

NHTSA Campaign: 16V461000

Component: POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

Risk: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.

Safety RecallFREE FIX AT DEALER
Jun 2016

NHTSA Campaign: 16V273000

Component: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Owner-Reported Issues (20 of 375)

Power Train5 issues
mediumPOWER TRAIN
Filed: Jan 2026

I had to have my engine replaced Dan Cummins didn’t put the bolts back into my transfer case which caused me to need a new transfer case and sylnoids , now I am being told I need a new transmission.

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NHTSA #: 11712331
mediumPOWER TRAIN
Filed: Jan 2026

Started off with check engine light reaching the end of November 2025 then about a week later started to experience whining noises when accelerating, jerking and fluid started leaking. My safety and of others was put at risk because as the jerking happened out of nowhere when driving other vehicles could of hit me from behind.

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NHTSA #: 11709479
mediumPOWER TRAIN
Filed: Dec 2025

I have been having problems with my 2016 dodge journey crossroads loss of propulsion while accelerating and a p0841 with a whine noise. Car was made 6 /2016 door VIN says it was made.

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NHTSA #: 11707919
mediumPOWER TRAIN
Filed: Aug 2025

This vehicle ,2016 Dodge Journey has had repeat transmission problems . It should of been recalled under S44 as the date of production was Sept 2015, engine, 3.6L. and automatic transaxle (DG2) ..

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NHTSA #: 11678497
mediumPOWER TRAIN
Filed: Jun 2025

To whom it may concern: My 2016 Dodge Journey Crossroad AWD (3.6L) is currently experiencing "P0944 Loss of Hydraulic Pump Prime" (See attached diagnostic report, vehicle_record_report.pdf from a local auto repair shop) The car was assembled in November 2015. The assembly date falls within the date range specified in the attached safety recall report for S44 / NHTSA 16V-461.

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NHTSA #: 11669774
Seats3 issues
criticalSEATS
Filed: Sep 2025

Head rest deployed out of no where and we can’t reset it.

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NHTSA #: 11687192
lowSEATS
Filed: Sep 2025

I opened my car door to get in and found that that head rest was completely popped out. It was not in that condition the previous day.

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NHTSA #: 11688005
lowSEATS
Filed: Aug 2025

After coming home and parking the car in the driveway, went out with my son and noticed the passenger headrest had been pulled out. Went and looked at it and noticed some of the brackets holding a metal bar in place had been broke off.

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NHTSA #: 11679457
Steering2 issues
highSTEERING
Filed: Feb 2026

The contact owns a 2016 Dodge Journey. The contact stated that while driving at 25 MPH and turning left, the steering wheel was extremely stiff. The contact stopped, exited the vehicle, opened the hood, and became aware that the power steering hoses were disconnected.

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NHTSA #: 11720186
mediumSTEERING
Filed: Dec 2025

The contact owns a 2016 Dodge Journey. The contact stated that while the vehicle was started and running, there was an abnormal popping sound coming from the vehicle. The contact exited the vehicle and noticed a puddle of fluid on the ground underneath the vehicle.

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NHTSA #: 11703998
Engine And Engine Cooling2 issues
highENGINE AND ENGINE COOLING
Filed: Jul 2025

The contact's daughter owns a 2016 Dodge Journey. The contact's daughter received a notification for Emissions Recall: U67 related to the catalytic converter. An appointment was scheduled to have the vehicle serviced; however, the day prior to the appointment, the check engine warning light illuminated.

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NHTSA #: 11673338
highENGINE AND ENGINE COOLING
Filed: Jul 2025

The contact owns a 2016 Dodge Journey. The contact stated that while the vehicle was stopped for a traffic signal or stopped for traffic, the vehicle was stalling. The contact stated that the check engine warning light was illuminated.

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NHTSA #: 11671775
Back Over Prevention1 issue
criticalBACK OVER PREVENTION
CrashFiled: Feb 2026

The rear view camera has become unreliable. It sometimes flickers. It sometimes is upside down.

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NHTSA #: 11717520
Electrical System,exterior Lighting,vehicle Speed Control1 issue
criticalELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Filed: Nov 2025

I bought the car in 2019 . Since purchasing it has had electrical issues. The AC blew hot air, the rear windows did not work, the center console USB plug caught fire, the lights on dash flicker.

NHTSA #: 11700144
Air Bags,seats1 issue
criticalAIR BAGS,SEATS
Filed: Sep 2025

While returning from a shopping trip with my mom the passenger headrest broke/exploded? It caused several small plastic fragments to fly from I guess inside and the headrest hit my mom in the back of the head. There were no lights to indicate a problem, no other vehicles around and we were only traveling 25 MPH.

NHTSA #: 11686440
Power Train,electrical System,engine1 issue
highPOWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Filed: Oct 2025

As I was driving my 2016 DJ just list power.. I coast my to the side of the road. I try cranking the car up but it wouldn't crank up.

NHTSA #: 11692237
Engine And Engine Cooling,power Train1 issue
mediumENGINE AND ENGINE COOLING,POWER TRAIN
Filed: Jan 2026

The contact owns a 2016 Dodge Journey. The contact stated that while driving 35-40 MPH, the engine started overheating. The message "Temperature High" was displayed.

NHTSA #: 11713647
Air Bags1 issue
lowAIR BAGS
CrashFiled: Feb 2026

Air bags did not deploy during an mvc

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NHTSA #: 11717106
Electrical System1 issue
lowELECTRICAL SYSTEM
Filed: Oct 2025

The EVIC lights will turn off while driving. Doesn’t matter if it’s daylight or evening. During evening hours it poses a risk due to not seeing speed or any other lights on dashboard.

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NHTSA #: 11693976
Unknown Or Other1 issue
lowUNKNOWN OR OTHER
Filed: Oct 2025

P0240 code keeps coming up but the catalytic converter was changed and the cylinders at the dlrshp. This has been an ongoing issue for over 3 years.

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NHTSA #: 11690824

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