MyCarTSB

2016 Dodge Journey Steering Problems

34 owner-reported steering complaints from NHTSA data

34
Complaints
1
Recalls
4
Crashes
Jan 2018Dec 2017
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Steering Recalls (1)

RECALLCampaign #16V273000

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Owner Complaints (34)

criticalSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Nov 2023

My car Intermittent just shuts down while driving on the road without warning and has done so 4 times now with my family in it as this is the family car. Thank God no one has been hurt or any accidents at this time.

NHTSA #: 11556349
criticalSTEERING,VEHICLE SPEED CONTROL
Filed: Dec 2022

When making a turn and accelerating the gas the vehicle pops. This vehicle is a 1 time owner has 36,385 miles and is the rear differential and electric clutch assembly on rear differential is out. This vehicle should not have something this major occurring with the low mileage.

NHTSA #: 11496197
criticalSTEERING,SERVICE BRAKES,ENGINE
Filed: Jul 2019

While driving my journey will stall and I lose power steering and brakes with no warning. It also randomly happens when stopping. This has happened while sitting in traffic at a red light and when it turns green my car doesn't move.

NHTSA #: 11231619
criticalSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Jan 2019

The car was in motion on a city street the first time the engine just turned off then we where on the highway with big rigs behind and on sides when engine just suddenly shut off it was my husband driving the first time andwe had our kids in the back and a friend also it was a very frightening experience I told my huband dont panic push the starter button to turn off the car because u couldn't give it gas because engine was off but car still on in gear then thankfully the first time we it was not busy at the time we my husband pushed the start button and car was in off mode and then waited a few minutes before turning car back on by pressing the starter button and then we proceeded to enter the highway and about two miles down you feel a pull and the engine turned off again at speed from 75 to quick decrease in speed he veered off to the shoulder with cars and big rigs around us to the shoulder and pushed the ignition button to the off position and waited a few mins prayed and the car started after pushing the ignition button took it to the dealer the next day as that was night and it took a day for the dealership to say the car was fine it might be..exact words the engine crank shaft but it was working fine for the techs so it was at my choice to have it changed or not.

NHTSA #: 11171792
criticalSTEERING,SERVICE BRAKES,ENGINE
Filed: Aug 2017

I was driving on the highway, at about 60mph, was slowly the car down because I was going to be making a right turn. Out of nowhere my steering wheel started to lock up, as did the brakes. I had no control of my car.

NHTSA #: 11019844
criticalSTEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
CrashFiled: Dec 2016

The vehicle was in an accident on november 26, 2015. The steering wheel was shaking uncontrollably. This has been an issue since purchase.

NHTSA #: 10934171
criticalSTEERING,SERVICE BRAKES,ENGINE
Filed: Jul 2016

I had 2016 dodge journey bought from superstition dodge in mesa arizona. The engine shuts off by itself while braking and one time while driving. When engine shuts off the car looses power steering and brakes.

NHTSA #: 10883578
highSTEERING
Filed: Feb 2026

The contact owns a 2016 Dodge Journey. The contact stated that while driving at 25 MPH and turning left, the steering wheel was extremely stiff. The contact stopped, exited the vehicle, opened the hood, and became aware that the power steering hoses were disconnected.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11720186
highSTEERING
Filed: Jun 2025

The contact owns a 2016 Dodge Journey. The contact stated that while driving approximately 40-45 MPH and turning the steering wheel to the left or to the right, the steering wheel was resistant. The contact stated that the failure progressively increased, and the steering wheel completely seized.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11666536
highSTEERING,SERVICE BRAKES,ENGINE
Filed: Sep 2024

While I was driving, my car unexpectedly lost power and the engine shut off while I was making a left hand turn. There was no warning. The steering wheel became very hard to maneuver and the car coasted through the turn.

NHTSA #: 11612902
highSTEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Filed: Aug 2024

The car kept stalling while driving. We had it for 2 weeks and all the sencers went bad and it over heated. Had to leave it on the side of the road and it got towed by highway patrol.Also rewend the battery.

NHTSA #: 11608136
highSTEERING,SERVICE BRAKES,ENGINE
Filed: Oct 2022

When driving the car will go into limp mode with no warning. When the car shuts off I have no control of steering wheel and brakes. Thus cam shaft was replaced but the issue now persists.

NHTSA #: 11489270
highSTEERING,SERVICE BRAKES,ENGINE
Filed: Jun 2019

Tl* the contact owns a 2016 dodge journey. The contact stated that the vehicle completely shut off while driving 25 MPH. In addition, the check engine indicator illuminated, the power steering seized, and the brakes stopped working.

NHTSA #: 11219497
highSTEERING,SERVICE BRAKES,ENGINE
Filed: Dec 2017

I was driving 65 MPH in a middle lane on the freeway when my engine suddenly stalled out. I lost the ability to steer or brake, and my vehicle quickly lost speed. I barely managed to get to the side of the freeway before it completely stopped.

NHTSA #: 11056685
highSTEERING,POWER TRAIN,ENGINE
Filed: Oct 2017

Wife was backing out of driveway and engine stopped / stalled as she entered the road and started to turn while backing. Radio and electrical systems were working. Had to push starter button to off so I could start it again.

NHTSA #: 11039700
highSTEERING,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Aug 2016

The car stalled out with no warning on the highway. Luckily I was going slow because I was going on an off ramp to get onto the highway. The car siezed up completely I had no control I barely was able to limp it into a parking lot.

NHTSA #: 10897030
highSTEERING,SERVICE BRAKES,ENGINE
Filed: Jul 2016

Vehicle stalls randomly while decellerating, braking, stopped or driving. All electrical components remain operational (a/c. Radio, gauges, etc.) but braking and steering become difficult.

NHTSA #: 10886143
mediumSTEERING
Filed: Dec 2025

The contact owns a 2016 Dodge Journey. The contact stated that while the vehicle was started and running, there was an abnormal popping sound coming from the vehicle. The contact exited the vehicle and noticed a puddle of fluid on the ground underneath the vehicle.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11703998
mediumSTEERING,SEATS
Filed: Sep 2024

The contact owns a 2016 Dodge Journey. The contact stated that while driving at an undisclosed speed, the front driver's seat independently moved up and down. In addition, the steering wheel independently moved up and down.

NHTSA #: 11614308
mediumSTEERING,SUSPENSION
Filed: May 2019

Tl* the contact owns a 2016 dodge journey. The contact stated that the vehicle had not experienced a failure until it was repaired by crown chrysler dodge jeep ram greensboro (3710 w wendover ave, greensboro, nc 27407, (336) 790-9850).

NHTSA #: 11205339
mediumSTEERING
Filed: Apr 2018

Tl* the contact owns a 2016 dodge journey. The contact stated that the steering wheel seized and became extremely difficult to turn in either direction, especially while turning left.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11089023
mediumSTEERING
Filed: May 2017

When turning the steering wheel right or left while trying to park it makes a whining noise

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 10985833
mediumSTEERING,POWER TRAIN
Filed: Sep 2016

Tl* the contact owns a 2016 dodge journey. While approaching a stop light ,the steering column locked without warning. In addition, the accelerator pedal was applied and failed to accelerate.

NHTSA #: 10904358
mediumSTEERING,SERVICE BRAKES,ENGINE
Filed: Aug 2016

I bought this car with 11 miles on it . A couple weeks ago I was going about 30 MPH and I stopped at a 4 way stop . I did a complete stop the engine turned off the steering wheel locked and I was stuck in the intersection luckily I didn't get hit .

NHTSA #: 10894937
lowSTEERING,SUSPENSION,WHEELS
CrashFiled: Mar 2021

Ballbaring and stiring problome..

NHTSA #: 11398568
lowSTEERING,STRUCTURE,SERVICE BRAKES
CrashFiled: Jul 2020

My vehicle was in motion on a city street when suddenly my steering wheel locked and brake were hard to push causing me to side swipe a parked car.

NHTSA #: 11337310
lowSTEERING
Filed: Jan 2020

Vehicle was stationary in drive way. Started the vehicle (very cold outside), power steering fluid starting pouring out the bottom of the car and the car is very hard to steer. Took it to the shop and they said it was something with the power steering power assist hose.

Parts you may need:

As an Amazon Associate, MyCarTSB earns from qualifying purchases.

NHTSA #: 11302600
lowSTEERING,ENGINE
Filed: Nov 2019

The engine just shut off while driving.. No warning, no lights just off. Loss power steering, lights, all power.

NHTSA #: 11278872
lowSTEERING,SERVICE BRAKES,ENGINE
Filed: Feb 2019

Vehicle was in drive when the engine cut out. All control of the vehicle was lost. This has happened twice within one week

NHTSA #: 11182874
lowSTEERING,ELECTRICAL SYSTEM
Filed: Aug 2018

While driving on county road I came to sharp curve with an incline. As I entered the curve the power steering stopped working, brakes were very hard to depress and the vehicle came to a stop and would not accelerate, the engine was still running. I was able to shut off the vehicle and turn it back on and it worked as normal.

NHTSA #: 11120950
lowSTEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Jul 2018

Little over 30k miles. About 47 MPH on a 45 highway and needed to veer right. I had my music turned up and instead of breaking I allowed the car to coast so the speed would drop before my turn I needed to make.

NHTSA #: 11114167
lowSTEERING,ELECTRICAL SYSTEM,ENGINE
Filed: Jan 2018

Driving my daughter to school this morning, slowed from 25 MPH for upcoming stop sign. Lost all power and steering. All electrical components in the vehicle were blank.

NHTSA #: 11063833
lowSTEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Filed: Aug 2017

This is the second time my car has lost engine power, along with power steering and breaks. I pulled up to a light and stopped to turn right. I was on a busy surface street.

NHTSA #: 11019914
lowSTEERING,SUSPENSION
CrashFiled: May 2016

While driving my 2016 dodge journey 12mph, the car jerked to the left causing me to hit a cement light pole. I was in a roundabout turning to bring my child to school when this happened. No injuries.

NHTSA #: 10865100

Other 2016 Dodge Journey Issues