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2016 Dodge Journey Airbags Problems

25 owner-reported airbags complaints from NHTSA data

25
Complaints
6
Crashes
Jan 2024Dec 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (25)

criticalAIR BAGS,SEATS
Filed: Sep 2025

While returning from a shopping trip with my mom the passenger headrest broke/exploded? It caused several small plastic fragments to fly from I guess inside and the headrest hit my mom in the back of the head. There were no lights to indicate a problem, no other vehicles around and we were only traveling 25 MPH.

NHTSA #: 11686440
criticalAIR BAGS
CrashFiled: Aug 2024

was involved in a major accident and the air bags did not deploy. Was hit on head on and right side.

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NHTSA #: 11611037
criticalAIR BAGS,UNKNOWN OR OTHER
Filed: Oct 2023

Headrest saftey mechanism deployed due to the tension pin breaking internally while sitting in a driveway. Nothing caused deployment other than random device faliure

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NHTSA #: 11551134
criticalAIR BAGS,SEATS,UNKNOWN OR OTHER
Filed: Sep 2023

The driver's headrest in my 2016 Dodge Journey has deployed and will not reset. The plastic pieces that hold the metal bar have broken. I have read about many other owners of Journeys, that are experiencing the same issue, yet there is no official recall.

NHTSA #: 11547047
criticalAIR BAGS,SEATS
Filed: Aug 2023

The other day I noticed my air bag warning light was on on my dashboard. I had my car hooked up to run the codes for the dash lights. It came back as the airbags in the drivers and passenger headrests had popped or started to pop.

NHTSA #: 11538552
criticalAIR BAGS,SEATS,UNKNOWN OR OTHER
Filed: Jul 2023

While driving, the front passenger headrest just deployed and sprung forward, hitting my son in the back of the head

NHTSA #: 11531505
criticalAIR BAGS,SERVICE BRAKES
CrashFiled: Jan 2023

Airbags didn't deploy in head on collision and break system has a defect in the ABS module

NHTSA #: 11503536
criticalAIR BAGS,SEATS
Filed: Nov 2022

Headrest (seat driver side) deployed for no reason while car was parked in garage and turned off.

NHTSA #: 11495409
criticalAIR BAGS
CrashFiled: Dec 2021

Head on Collison with light pole high speed the no airbags deployed. Vehicle was towed to tow yard is awaiting insurance to estimate damages.

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NHTSA #: 11443891
criticalAIR BAGS,SEATS
Filed: Nov 2020

Passenger side head restrain is deployed/broken. Came out to car in morning and head restrain was split open. Appears to be broken tabs and cannot be reassembled.

NHTSA #: 11376982
criticalAIR BAGS
CrashFiled: Jun 2018

Tl* the contact owns a 2016 dodge journey. While driving 35 MPH, the steering wheel was turned to the right to avoid colliding with a truck. However, the vehicle turned to the left and collided with an embankment.

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NHTSA #: 11102672
mediumAIR BAGS
Filed: Apr 2024

The contact owns a 2016 Dodge Journey. The contact stated that at start-up and and while driving at various speeds, the air bag warning light illuminated followed by a warning chime. The vehicle was taken to an independent mechanic for assistance, but the contact was referred to the dealer.

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NHTSA #: 11580870
mediumAIR BAGS
Filed: Nov 2020

Recall on airbag wire chaffing in steering column, ends up to 2015, my vehicle is not covered says the dealer, but if you look at the date of manufacture it was made 10/15 , but my tittle says its a 2016, now I drive around with airbag light intermittently on and off. Reading further on recall saying drivers airbag may deploy any time

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NHTSA #: 11372534
mediumAIR BAGS
Filed: Feb 2019

Just driving normal down the road on a city streetand the airbag light came on and now stays on. Car was mfg 09/2015 and has 44k on it. Cannot find any recalls but one item from motor 1 dated 07/14/2017 that said faulty wiring on journey crossover could cause the the driver side airbag to unexpectedly deploy.

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NHTSA #: 11181791
mediumAIR BAGS,VEHICLE SPEED CONTROL
CrashFiled: Aug 2017

Tl* the contact owns a 2016 dodge journey. While attempting to park the vehicle, it accelerated independently while the brake pedal was depressed. As a result, the vehicle drove over a concrete bumper and struck a building.

NHTSA #: 11015379
lowAIR BAGS
CrashFiled: Feb 2026

Air bags did not deploy during an mvc

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NHTSA #: 11717106
lowAIR BAGS,UNKNOWN OR OTHER
Filed: Jan 2024

Ignition coil and spark plug

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NHTSA #: 11564270
lowAIR BAGS
Filed: May 2023

I was driving and while slowing down to park the drivers seat head rest deploy and I became dizzy and body aches instantly.

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NHTSA #: 11519816
lowAIR BAGS,SEATS
Filed: Mar 2021

For no reason while the vehicle was parked, the driver side headrest popped out and now the air bag sensor light is on.

NHTSA #: 11400269
lowAIR BAGS,SEATS
Filed: Mar 2021

Passenger seat head restraint popped open just sitting in my garage prompting airbag light.

NHTSA #: 11399840
lowAIR BAGS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Jul 2020

My airbag light keeps coming on and going off. My ABS light stays off after starting and while driving. Now my brake light is on.

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NHTSA #: 11338328
lowAIR BAGS
Filed: May 2020

I was driving down i5 (highway) going 70 miles per hour and my headrest air bag went off with no warning. Causing me to almost lose control of my car. Luckily I did not hit anyone, or wreck my car.

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NHTSA #: 11325754
lowAIR BAGS
Filed: Aug 2019

Airbag light flashes on and off.

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NHTSA #: 11244506
lowAIR BAGS
Filed: Mar 2019

The airbag sign show up

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NHTSA #: 11190348
lowAIR BAGS
Filed: Sep 2018

Air bag light is on due to clock spring not working. Turns on an off randomly and beeps

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NHTSA #: 11129894

Other 2016 Dodge Journey Issues