2014 Dodge Journey Other Problems
35 owner-reported other complaints from NHTSA data
Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.
Owner Complaints (35)
After an oil change, your car started leaking oil everywhere. The service center found that the oil filter housing was cracked and needed replacement at a cost of $1,382.93. Because this plastic housing is located above the exhaust manifold, you're concerned it could pose a fire hazard, and you believe Chrysler should be aware of this recurring issue with their design.
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Your car is stalling out at stops like red lights and stop signs, and the odometer resets to zero when this happens. You have to shift into park and restart the engine, and sometimes it stalls again when you put it back in drive unless you immediately accelerate. This could involve checking the idle control system, fuel delivery, or engine computer settings to keep the engine running smoothly at stops.
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Your vehicle is subject to a manufacturer recall (U67). You should contact your Dodge dealer to have this issue inspected and repaired at no cost to you.
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My rear view camera started to flicker and the picture would sometimes be upside down. This happened for a while before it totally stopped working. Replaced the camera with an OEM part in 2021and it worked fine for about two years. Then same issue. Dodge says I need to replace the camera again.
Traction control goes off without warning at random times. In different weather conditions for no reason. Car jerks and will no longer accelerate. Have cause several dangerous situations while driving this car
Malfunction deployed head rest while driving, hit with force back of head, pushing head forward
MY CAR KEEPS ON SHUTTING OFF WHEN I TRY TO SLOW DOWN AND THERE IS NOTHING ON THE CAR THATS SAYING SOMETHING IS WRONG WITH IT
C2200/49 Abs module internal failure code comes, along with traction control comes and goes at the same time and have learned that it is a known issue for my vehicle models from 2009-2020. High failure rate and cost is astronomically high 900 dollars to replace and programming. It all started when I accidentally ran up on a curb in October.
Rear view camera intermittently displays a fuzzy or upside down screen that limits my ability to view what is behind the vehicle, increasing the risk of a crash. Note, I received recall notice 22S06/NHTSA Recall 22V082 for anther vehicle with the same problem so I'm not sure why there wasn't a recall on the Dodge Journey.
After getting oil changed/air filter replaced and 4 new tires, vehicle has stalled out every day since while running (less than week) it is now stalling out while driving!! Happened while I was driving on the highway. EXTREMELY dangerous. Car usually will restart. But 95% of the time it continuously sounds like it’s trying to turn over until I push the ignition button to turn off. I am currently stuck on the side of the road for about a half hour because it won’t start back up. I have had this car less than a year!
Crankshaft sensor failure has failed. It is not covered from the insurance companies and causes other systems to fail. It causes the car to smoke and have a heavy odor (said to be oil by the technician). It also causes the car to have situations with starting, shifting gears and almost cutting off as a person is driving. If speed limit is 60mph it will not transfer gear till it is ready. So imagine going 40mph on a 60mph road and it is in stall mode. Stall mode is when it will not transfer to the 2nd gear. So could you think of if a semi truck being behind you and isn't slowing down? Other system failures are not seen until after the problem comes back. I put my car into the shop on 06/11/2021. Picked it up on 06/15/2021and not even 30 minutes later had to return back to the shop. Now my car is diagnose with larger problems with no reason except the sensor was leaking and insurance would not cover it. Now even the manager was unclear as to why. The only lights that will come on are the malfunction light (it looks like a transmission) and a hazard sign within lines (electrical throttle). They will come and go however the smell will not and sounds (sounds like your engine is about to cut off without warning) will not stop. It also sounds like it is hard to start up (manager referred to it as a misfire). Good way to have a accident without warning and I felt very unsafe. Only to pay 676.00 for the same thing occurring.
THE ABS LIGHT CAME ON AND THE SKIDDING LIGHT CAME ON AND IT SAID TO CHECK THE AWD IVEHICLE WAS IN MOTION ON A CITY STREET AND WOULDN'T GO OVER 10 MILES PER HOUR.GARAGE PUT TESTERS ON IT SAID SENSOR WAS BAD- WE REPLACED IT AND THEN IT HAPPENED AGAIN AND THE TESTER SAID IT WAS THE AXLE (LEFT FRONT). REPLACED IT- STOPPED AGAIN . CHECKED THE WIRING AND THE TESTER SAID IT WAS OKAY BUT IT IS STILL STOPPING WHEN I AM DRIVING IT.
WHILE DRIVING A SHORT DISTANCE, 36 MILES, THE DODGE STARTS TO OVERHEAT. IT HAS BEEN IN SERVICE THREE TIMES FOR THIS ISSUE AND NO DIAGNOSIS HAS BEEN MADE. UPON STARTING THE CAR, IT SHAKES AND AFTER A MINUTE IT SUBSIDES WITHIN MINUTES OF STARTING THE OIL TEMP JUMPS TO 231 DEGREES OR HIGHER. I HAVE HAD TO DRIVE WITH THE HEAT ON HIGH IN ORDER TO BRING THE TEMPERATURE DOWN AND EVEN WITH IT ON THE LOWEST TEMP IS STILL 226 AFTER 10/15 MINUTES. THIS ISSUE HAS BEEN ONGOING SINCE JULY 2020.
THE VEHICLE DIED AFTER 4 YEARS A NEW BATTERY WAS PUT IN AND FOR THE NEXT 17 MONTHS THE CAR HAS DIED 7 TIMES AND SECOND BATTERY WAS PUT IN. THERE IS A POWER DRAIN WHICH THE DEALER CANNOT LOCATE. THERE IS NEVER AN INDICATION WHILE DRIVING OF LOSING POWER, HOWEVER, IF THE VEHICLE SITS FOR MORE THAN 5 DAYS IT DIES AND MUST BE JUMP STARTED.
PASSENGER HEADREST IMPLODED WITHOUT WARNING. CAR WAS NOT IN MOTION. *TR
DODGE STATES THERE IS A RECALL ON THE CATALYTIC CONVERTER. THE DEALER WILL REPLACE THE PART BUT STATES THAT IT IS A BOLT IN BOLT OUT PART AND THE LABOR TO GET TO THE PART WILL BE $1100. THE LABOR IS NOT COVERED. I ALSO CONTACTED CORPORATE DODGE AND I WOULD NEED TO PAY AND BE REIMBURSED. DODGE CONTACTED US FOR THE RECALL, WE DID NOT INITIATE THE ISSUE.
THE CATALYTIC CONVERTER HAS BEEN REPLACED 2 TIMES IN LESS THAN 7 MONTHS BECAUSE IT KEEPS BURNING UP. THERE NEEDS TO BE A RECALL ON THE 2014 DODGE JOURNEY BECAUSE THIS IS NOT A CHEAP FIX!!!
THE CAR STARTED TO LOSE POWER. I WAS DRVING ON A BUSY HIGHWAY THEN THE ELECTRONIC THROTTLE LIGHT CAME ON . NO PREVIOUS WARNING THAT SOMETHING WAS WRONG.THE SPEED LIMIT IS 60 MPH I WAS IN A CURVE SO I HAD SLOWED DOWN TO 45. I SAW WHERE THERE WERE OTHER COMOLAINTS ABOU SIMILAR SITUATION
WHILE DRIVING 20MPH AND A FLAT STRAIGHT ROAD, THE DRIVER SIDE HEADREST DEPLOYED WITHOUT BEING IN AN ACCIDENT AND HIT MY WIFE IN THE HEAD.
WHILE DRIVING MY CAR 2014 DODGE JOURNEY I TESTED MY CRUISE CONTROL AT 30 MILES AN HOUR AND TWO LANE ROAD HEADING IN THE SAME DIRECTION AND IT INCREASE SPEED FROM 30 MILES PER HOUR ON ITS OWN I'LL PRAISE TO ABOUT 50 TWO SMALL CHILDREN IN THE BACK AND WIFE COULDN'T STOP CAR WITH BRAKES ALL I WOULD DO IS JERK IT AND WE CAN ACCELERATE ENDED UP CLIPPING AN MBTA BUS WITH NON-INJURY THERE'S NO CARS IN FRONT OF ME THOUGHT OF NEUTRAL POPPED INTO MIND AND SNACKING IN THE NEUTRAL STOPPED AFTER HITTING BRAKES SOLD THIS CAR FROM BOCH NEW TO YOU CERTIFIED PRE-OWNED VEHICLE WITH 60,000 MILES ON IT MAY 17TH RECALL WAS OUT FOR THIS DRIVETRAIN CRUISE CONTROL ISSUE AND I BOUGHT IT IN AUGUST BOTH OF 2018 CAR DEALERSHIP SOLD ME A RECALLED CAR PRE-OWNED CERTIFIED GOT ME IN A CAR ACCIDENT WITH MY 18 MONTH OLD 3 MONTH OLD + WIFE WHAT TO DO? THIS WAS ON TULANE BOTH WAY STREETS IN THE CITY WHEN TESTING CONTROL HAT EASILY A HUNDRED TO TWO HUNDRED YARDS LENGTH BETWEEN CAR IN FRONT OF ME BUT QUICKLY KEPT UP WITH THEM AND HAD TO MANEUVER BETWEEN A BOSS AND LARGE SUV JUST MADE IT THROUGH THE HOLE ON THE CAR IN FRONT OF US INSTEAD OF REAR-ENDING IT CLIPPING MIRROR IN REAR END OF CAR THAT'S WHEN THE OPENING WITH NOTHING IN FRONT OF ME PANIC STOPS AND SMACKED INTO NEUTRAL
WHILE OPERATING THE VEHICLE IT SHUTS OFF WHILE IN MOTION. THE FRONT AND REAR WINDSHIELD WIPERS TURN ON AND OFF BY THEMSELVES AS WELL AS THE LIGHTS. IT THROWS MULTIPLE CODES THEN EVERYTHING GOES BACK TO NORMAL. IT HAS HAPPENED MANY TIMES WHILE TRAVELING AT HIGHWAY SPEEDS TURNING INTO AN OUT OF CONTROL VEHICLE. IT IS A SAFETY HAZZARD TO ALL MOTORISTS.
WHILE DRIVING DOWN THE HIGH WAY OUR CAR SHUT OFF, MY HUSBAND COULDN'T BREAK OR STEER IT TOOK ABOUT 45 SECONDS TO TURN BACK ON. IT HAS DONE THIS ABOUT TEN TIMES SINCE, WE HAVE HAD IT LOOKED AT AND NO CODES HAVE BEEN OFF. IT HAS ALSO TURNED ON WINDSHIELD WIPERS AND LIGHTS ALL RANDOMLY AND LOCKED AND UNLOCKED ALL ON ITS OWN. WE HAVE THREE CHILDREN AND THIS IS OUR ONLY CAR. TO SAY WERE TERRIFIED IS A UNDERSTATEMENT WE LIVE IN THE CITY, WE ARE ONCE AGAIN HAVING IT LOOKED AT AGAIN IN HOPES SOMEONE CAN FIX IT AFTER LEARNING ITS ACTUALLY HAPPENED TO A LOT OF PEOPLE.
CAR CONSTANTLY LOCKS IT SELF EVEN WITH THE KEYS IN IT. WITH CAR ON OR OFF OR WHILE DRIVING YOU HEAR IT CONSTANTLY LOCKING
WHILE DRIVING ON THE FREEWAY I'VE NOTICE WHIT SMOKE COMING OUT OF MY ENGINE. I PULLED OVER AND FOUND THAT THE HEATER HOSE FITTING BROKE OFF CAUSING COOLANT TO LEAK.
FAULTY ALTERNATOR
ENGINE LIGHT ON - DETECTED THAT THE ENGINE OIL PRESSURE SENSOR CIRCUIT NEEDS TO BE REPLACE. FAILURE CODE ZZ. ACCORDING TO THE TECHNICAL SERVICE BULLETIN; THIS HAS BEEN AN ON-GOING PROBLEM WITH THE DODGE JOURNEY BUT HAS YET TO BE A RECALL ON THIS ISSUE. THE VEHICLE WAS STATIONARY WHEN THE ENGINE LIGHT CAME ON.
THE FACTORY INSTALLED HEADLAMPS ARE TOO DIM IN COMPLETE DARKNESS. I REPLACED MINE OUT WITH SYLVANIA BRIGHT WHITE LIGHTS AT A COST OF AROUND $50.00. I ALSO REPLACED THE HEADLIGHTS ON MY PREVIOUS CAR, A 2013 DODGE AVENGER. I THINK DODGE NEEDS TO CONSIDER HOW THIS AFFECTS NIGHT-TIME DRIVING ON THESE MODELS. I THINK IT IS VERY UNSAFE TO DRIVE IN THE DARK OR FOG WITH THOSE OLD LIGHTS.
I OWN A 2014 DODGE JOURNEY WITH ABOUT 51K MILES ON IT. SINCE YESTERDAY, THIS VEHICLE HAS BEEN SHUTTING OFF AND STALLING WHILE I AM DRIVING. THE RADIO WILL FLICKER ON AND OFF AND THE INSTRUMENT CLUSTER WILL SHOW ALL WARNING LIGHTS IN A FLASHING MANNER, AFTER A FEW SECONDS OF THAT, THE CAR WILL COMPLETELY TURN OFF WHILE STILL IN DRIVE. ON OCTOBER 3RD, I WAS MAKING A RIGHT TURN, AND THE VEHICLE SHUT OFF MID TURN. THE BRAKES BECAME STIFF, LOST THE ABILITY TO STEER THE WHEEL AND ALSO LOST FUNCTIONALITY TO MY HAZARDS. THIS MORNING, I WAS DRIVING THIS SAME VEHICLE TO MY LOCAL DODGE/CHRYSLER DEALERSHIP AND THE CAR ONCE AGAIN SHUT OFF ON ME. THIS TIME I WAS IN THE PROCESS OF TAKING OFF FROM A RED LIGHT WHEN THE VEHICLE STOPPED IN THE MIDDLE OF THE INTERSECTION. AGAIN, I LOST THE ABILITY TO EVEN USE MY HAZARDS. I AM GOING TO HAVE IT TOWED TO MY LOCAL DEALERSHIP WITHIN THE NEXT FEW HOURS.
I HAVE A RECALL NOTICE AND CANNOT REACH THE TYLER AUTONATION TO FIND OUT INFO AND SCHEDULE NEEDED SERVICE. NOONE HAS RETURNED OUR CALLS.
P2173
I RECEIVED TWO RECALLS ON THE ABOVE VEHICLE. THE FIRST SAYS THE ENGINE BEAUTY COVER MAY COME LOOSE AND COME IN CONTACT WITH CATALYTIC CONVERTER RESULTING IN A FIRE. THE SECOND HAS TO DO WITH A GROUND WIRE ON THE RIGHT FRONT SHOCK OF THE ANTI-LOCK BRAKE MODULE. THE WIRE ALLOWS WATER TO WICK THROUGH INTO THE ABS MODULE WHICH CAN DISABLE THE ABS AND/OR THE ELECTRONIC STABILITY CONTROL. THE LACK OF FUNCTIONING ABS AND/OR ESC SYSTEMS COULD CHANGE THE BRAKING AND/OR HANDLING CHARACTERISTICS OF THE VEHICLE AND CAUSE A CRASH WITHOUT WARNING.
I BOUGHT THE CAR ON 5/28/15,DEALERSHIP DID NOT INFORM ME OF ANY RECALLS ON THIS CAR.PLUS THEY HAD PROMISED 3 YEARS OF FREE OIL CHANGES,SOLD US EXTENDED WARRANTY FOR LIFE BUT DOES NOT SAY WHAT PERCENTAGE THEY WILL COVER.PLUS WE ALSO HAVE MOPAR WARRANTY OF 100,000 MILES.WHEN I WENT TO GET MY OIL CHANGED ON OCT 30,2015 THEY ASKED FOR COUPON WHICH NEITHER ME NOR MY HUSBAND KNEW OF ANY COUPON AND WE TOLD SERVICE DESK CLERK THEY WERE SUPPOSE TO BE FREE.HE THEN CALLED THE SALESPERSON THAT SOLD US THE CAR,AND ASK HIM IF HE TOLD US ABOUT 3 YEAR FREE OIL CHANGES AND THE SALESPERSON STATED TO US HE DID NOT RECALL SAYING SUCH A THING TO US.WELL, WE WERE PRETTY UPSET BY THE DEALERSHIP LYING TO US.SERVICE GUY SAID THEY WOULD DO IT THIS TIME BUT NEXT TIME WE WOULD HAVE TO PAY FOR OIL CHANGE.THEY DID NOT HAVE US SIGN ANY PAPERS SAYING THEY COULD WORK ON OUR CAR AND PROCEEDED TO PULL IT INTO THE BAY AND CHANGED THE OIL,I DO NOT BELIEVE THEY DID ANY CHECK POINTS ON OUR CAR AT THAT POINT SO I DO NOT BELIEVE ANYTHING WAS DOCUMENTED WHETHER THEY ARE TRYING TO VOID OUR CAR WARRANTY OR WHAT.WHEN THEY WERE DONE THEY GAVE US OUR CAR KEYS BUT STILL DID NOT GIVE US ANY PAPERS SHOWING ANY TYPE OF OIL CHANGE OR WHERE THEY ARE SUPPOSE TO DO A 27 POINT CHECK.I DID SEND THEM ANY E-MAIL STATING I WANT A RECIEPT,AND I AM CALLING THEM ON 11-02-15 AND AGAIN STATING ABOUT A DOCUMENT WERE THEY SERVCIED MY CAR.THIS SERVICE DEPARTMENT IS VERY RUDE AND VERY HARD TO DEAL WITH.I PAID ALOT FOR THAT CAR AND EXPECT GOOD SERVICE,AND BOTH ME AND MY HUSBAND ARE UPSET OVER THE WHOLE ORDEAL SINCE THEY ARE GOING BACK ON THERE WORD.PLUS THEY ALSO TOLD US THEY WOULD GIVE US A COUPON ON OUR NEXT OIL CHANGE,BUT THEY DID NOT GIVE US ANY COUPON EITHER.THE CAR DEALERSHIP IS THOMAS GARAGE,IN ST.CLAIRSVILLE,OHIO THERE PHONE NUMBER IS 740-695-0452
DRIVING AT 70 MPH ON THE FREEWAY, THE DRIVER-SIDE REAR PASSENGER DOOR WINDOW SHATTERED SPONTANEOUSLY.
WHILE DRIVING WHEN SLOWING DOWN FROM VARIOUS SPEEDS THE ENTIRE RADIO SYSTEM WILL SHUT DOWN AND REBOOT. THE AIR AND ALL CUTS OFF WHEN THIS HAPPENS. THE SCREEN HAS WENT BLACK, AND FULLNOF WILDNCOLOR AND JUST SIMPLE FALLS WHEN THIS HAPOENS THE SYSTEM REBOOTS AFTER A FEW MINUTES. TAKEN TO DEALERSHIP SEVERAL TIMES WITH NO LUCK. =/ ALSO IS STALLING AND BRAKE PETAL IS VERY HARD TO PUSH WHEN TRYING TO START.
2014 DODGE JOURNEY PURCHASED NEW FROM DEALER, I MONTH LATER RADIO PANEL WOULD GO BLANK FOR A FEW SECONDS AND COME BACK ON , HAD TAKEN IT TO THE DEALER WEA TOLD COULD NOT FIND ANY ISSUES, AT THIS TIME IT IS STILL HAPPENING, ALSO I TAKE MY JOURNEY IN FOR SERVICE EVERY 3500-4000 FOR SERVICE I WAS TOLD I NEED 2 NEW FRONT TIRES KHUMO TIRES AT THAT TIME I HAD ONLY 27000 MILES HE SHOWED HOW THE THREADS ARE SHOWING THROUGH THE RUBBER , I HAVE NOT ABUSED DRIVING OF MY JOURNEY SERVICE PERSON SAID TO ME THAT LOOKING AT THE TIRES HE COULD TELL THAT I DO NOT ABUSE THE DRIVING OF THIS AUTO I OBEY ALL SPEED LIMITS, IF SOMEONE WANTS TO GO FAST ON THE ROAD I LET THEM GO PAST ME , I AM A HANDICAPPED PERSON , BUT I AM NOT GOING TO BUY 2 NEW TIRES, I WANT THE MANUFACTURER REPLACE MY TIRES, I WILL CONTINUE TO DRIVE THIS JOURNEY, AND IF THE TIRES BLOW, THEN I WILL HOLD EVERYONE RESPONSIBLE OF PUTTING MONEY VALUE OVER A PERSONS SAFETY, PLEASE UNDERSTAND THAT THE DEALERS SAID IT WAS GOING TO COST OVER $300 TO REPLACE THESE TIRES , I HAVE NOT PUT 30000 MILES ON MY JOURNEY AS OF THIS DAY SO I FEEL THERE SHOULD BE A REPLACEMENT OR SOME KIND OF A BIG DISCOUNT, NOW FOR MAY RADIO PANEL THAT GOES BLANK EVERY SO OFTEN I DO NOT HAVE THE ANSWER AND AS THE SERVICE PERSON SAID THE SAME, SO I JUST HOPE THAT I OR MY WIFE TO NOT GET INJURED WHEN I'M DRIVING IF THE TIRES GIVE OUT. [XXX] VIN UNAVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB