2014 Dodge Journey Wipers & Visibility Problems

The contact owns a 2014 Dodge Journey. The contact stated that after purchasing the vehicle, it was discovered that both the front windshield wipers and rear windshield wipers were inoperable. The local dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 133,707. The VIN was not available.

WINDSHIELD WIPERS ONLY WORK ON HIGH, MUST CAREFULLY, PURPOSEFULLY TIME TURNING THEM OFF OR THEY GET STUCK ANYWHERE BETWEEN THE TOP AND BOTTOM OF THE WINDSHIELD. ARE NOT CONSISTENT WITH TURNING ON. PARTS ARE ON BACKORDER, PLEASE RECALL THIS

I PURCHASED A 2014 DODGE JOURNEY JUNE 6, 2014. THE FOLLOWING DAY MY WIFE NOTICED LARGE SPOTTING ON THE (6) SIDE GLASS PANELS- PROBLEM WITH THE POLARIZATION PROCESS. I RETURNED THE VEHICLE FOR REPLACEMENT ON JUNE 9, 2014- THE CAR HAD 35 MILES ON THE ODOMETER. THE DEALER AND CHRYSLER LLC DECLINED VEHICLE REPLACEMENT. THEY MADE THE DECISION TO ATTEMPT TO REPLACE ALL (6) SIDE PANELS OF GLASS. THE FIRST ATTEMPT RESULTED IN ANOTHER BATCH OF EQUALLY DEFECTIVE AUTO GLASS. BUT NOW I HAD NEW PROBLEMS. NOW THE WINDOWS BINDED AND SQUEAKED WITH EVERY WINDOW USE. I DEMANDED VEHICLE REPLACEMENT AGAIN. THE DEALER AND CHRYSLER LLC AGAIN DECLINED. THEY WANTED ONE MORE SHOT AT REPLACING THE AUTO GLASS. THIS 2ND ATTEMPT RESULTED IN ANOTHER BATCH OF DEFECTIVE AUTO GLASS AND THE WINDOWS SQUEAKED AND BINDED. ALSO NOW I HAD BODY DAMAGE AS BOTH REAR DOORS HAD (4) INCH CREASES IN THEM FROM THE REPAIR ATTEMPT. I DEMANDED VEHICLE REPLACEMENT AGAIN. THE CAR HAD SLIGHTLY OVER 100 MILES ON THE ODOMETER AT THE TIME. CHRYSLER REFUSED REPLACEMENT AND STATED THEY WERE DONE WORKING ON THE CAR. I TRADED IN THIS 2014 DODGE JOURNEY AND TOOK A 5,000.00 LOSS. THIS WAS ON A CAR THAT HAD 168 MILES ON THE ODOMETER. CHRYSLER DID NOT OFFER ME A BUY BACK OR GOODWILL ALLOWANCE ON A VEHICLE THAT I DID NOT FEEL SAFE IN AFTER (2) FAILED REPAIR ATTEMPTS AND THE WINDOWS STILL WERE BINDING. *TR