MyCarTSB

2014 Dodge Journey Cruise Control Problems

11 owner-reported cruise control complaints from NHTSA data

11
Complaints
2
Crashes
Jan 2018Dec 2019
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Owner Complaints (11)

mediumVEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM
Filed: Jul 2020

"THE CAR LOSES POWER UNEXPECTEDLY WHILE DRIVING AT VARIOUS DIFFERENT SPEEDS OR SOMETIMES JUST WON'T START AFTER DRIVING BUT IF U WAIT TWENTY MINUTES IT MIGHT JUST DECIDE TO RESTART, THE AC SOMETIMES WILL ONLY BLOW OUT VERY HOT HEAT, THE CRUISE CONTROL WON'T TURN OFF AND HAS ACCELERATED FROM BEING SET AT 55 TO 75 ON ITS OWN WITHOUT BEING ABLE TO TURN OFF, IT HAS WENT INTO LIMP MODE AT SEVERAL DIFFERENT SPEEDS AND IN 2018 WOULDN'T TURN OFF FROM IN THE RUN POSITION IN A RESULT OF A COMPLETELY DRAINED BATTERY AND WAS TOLD ENGINE NEEDED TO BE REPLACED WHICH I HAD REPLACED, THE CATALYTIC CONVERTER COMPLETELY DISCONNECTED FROM THE FRONT WHICH I ALSO HAD REPLACED, WHEEL BEARINGS BAD COSTING NUMEROUS TIRE CHANGES SINCE PURCHASING IT IN 2013 UNTIL SOMEONE FINALLY TOLD ME IN 2020 WHAT WAS WRONG ONLY AT THE COST OF SEVERAL TIRES AND A WHEEL ALIGNMENT, THE STABILITY WARNING LIGHT COMES ON AND TURNS OFF RANDOMLY BUT IF I TRY TO PUSH THE BUTTON IT WON'T TURN IT BACK ON OR OFF AND THE THROTTLE CONTROL LIGHT COMES ON AND CAR GOES INTO LIMP MODE DRIVES LIKE THIS FOR A DAY THEN CAN GO DAYS OR MONTHS WITH ALL WARNING LIGHTS TURNING OFF AND CAR RUNS JUST FINE UNTIL IT DECIDES TO DO ANYONE ONE OF THESE PROBLEMS! I HAVE TOLD THE DEALERSHIP THAT THE VEHICLE HAS A MALFUNCTIONING COMPUTER SINCE PURCHASING IT IN 2013! THE VEHICLE IS UNSAFE LEMON! IT HAS CAUSED ME ANXIETY, AND REPEATED TRAUMATIC EVENTS OF ALMOST GETTING INTO AN ACCIDENT OR BEING LEFT STRANDED FOR HOURS! I GO INTO A STORE AND I PANIC NEVER KNOWING IF THE VEHICLE WILL START OR DECIDE TO ACT POSSESSED!" I RECENTLY WENT TO A DODGE DEALERSHIP TO GET THE SAFETY RECALLS DONE ON THE VEHICLE AND DODGE HAS INFORMED ME THEY WILL NOT DO THE RECALLS BECAUSE I HAVE REPLACED THE ENGINE! THE SAFETY RECALLS MUST BE DONE AND IF THEY CAN'T DO IT THEN THEY NEED TO PROVIDE ME W A NEW VEHICLE FREE OF CHARGE OR GIVE ME THE MONEY BACK I PAID!

NHTSA #: 11337435
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Dec 2019

I HAVE HAD MY CRUISE CONTROL SENSOR REPLACED MULTIPLE TIMES WITHIN THE LAST TWO YEARS DUE TO IT NOT ACTIVATING. AFTER THE LAST REPAIR WITHIN 3 MONTHS IT AGAIN STOPPED ACTING ATING. THIS WAS ABOUT 8 MONTHS AGO. 3 WEEKS AGO I WENT TO RELEASE MY PARKING BRAKE AND HEARD A LOUD THUD SOUND. THE FOOT PEDAL WOULD NO LONGER CATCH AND SIMPLY MADE A CLICKING SOUND. I HAD ALREADY SCHEDULED AN APPOINTMENT FOR DECEMBER 16, 2019 TO REPAIR MY CATALYTIC CONVERTER DUE TO A RECALL THAT HAD BEEN ISSUED AND LET THE SERVICE DEPARTMENT KNOW I HAD CONCERNS WITH WHAT POSSIBLY COULD BE MY EMERGENCY BRAKE CABLE. THEY TOLD ME I COULD PAY TO GAVE IT DIAGNOSED BUT I LET THEM KNOW I WOULD HAVE TO RESCHEDULE. WITHIN THIS LAST WEEK MY TRUCK HAS BEEN FLASHING THE TRACTION WARNING LIGHT AS WELL AS THE ELECTRONIC THROTTLE CONTROL SENSOR LIGHT WHICH SEEMS TO COME ON SPORADICALLY. I AM CONCERNED THAT THE EMERGENCY BRAKE LINE COULD HAVE BEEN CAUGHT THROUGH A RECALL FOR APPROXIMATELY 276,000 MODEL-YEAR 2012-15 DODGE JOURNEY SUVS MANUFACTURED BETWEEN APRIL 21, 2012, AND APRIL 14, 2015. THIS SEAL OF THE WIRING HARNESS MAY HAVE PREVENT WATER FROM GETTING INTO THE SYSTEM ON MY TRUCK. AFTER DOING SOME RESEARCH THE PROBLEM MAY BE MY SPEED SENSOR, WHICH IS A MAJOR COMPONENT OF THE ABS SYSTEM. THE CONSTANT REPLACING OF THE CRUISE CONTROL MAY HAVE BEEN A SIGN THAT THIS SYSTEM WAS BEING AFFECTED.

NHTSA #: 11291418
mediumVEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
CrashFiled: Sep 2019

I BOUGHT MY VEHICLE IN 2017. BEFORE A YEAR OF OWNING IT I GOT INTO A WRECK BECAUSE MY CRUISE CONTROL WOULDNT TURN OFF AND INSTEAD STARTED ACCELERATING MORE. THEN I STARTED HAVING ISSUES WITH MY CATALYTIC CONVERTER TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO WAY. SHORTLY AFTER THE REST OF MY SYSTEMS STARTED TO GO ALONG WITH IT NOW IT'S BEEN ABOUT 6 MONTHS AND I HAVE A VEHICLE THAT CAN NO LONGER MOVE OR SO ANYTHING. ONCE MY CATALYTIC CONVERTER WENT OUT IT STARTED CLOGGING THE REST OF MY SYSTEM. AS OF SEPTEMBER 2019 MY ENGINE IS NOW COMPLETELY GONE BECAUSE OF ALL THE BACK UP NOT BEING PROCESSED BY MY CATCON

NHTSA #: 11255683
mediumVEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
Filed: Jun 2019

I WENT INTO MY CHURCH FOR ABOUT 2 HOURS AND CAME BACK OUT AND STARTED THE CAR TO LET IT COOL DOWN FOR MY KIDS. AS IT SAT IDLING ALL OF A SUDDEN MY CHECK ENGINE LIGHT IS ON, MY ETC LIGHT IS FLASHING, AND MY ESC OFF LIGHT IS ON. SHUT IT OFF AND TURNED IT BACK ON AND THE ENGINE LIGHT WAS ON. STARTED DRIVING AND THE ETC LIGHT STARTED FLASHING AND ESC OFF LIGHT CAME ON. MY CAR SLOWED DOWN FROM 60MPH ON THE HIGHWAY AND I COULDN'T SPEED BACK UP. I HAD TO PULL OVER AND TURN CAR OFF AND BACK ON 3 TIMES TO MAKE IT BACK HOME. TO MAKE IT HOME I HAD TO PUT CRUISE CONTROL ON AND HOPE I DIDN'T GET BEHIND SOMEONE GOING SLOWER THAN ME BECAUSE ALL THE LIGHTS WOULD COME BACK ON.

NHTSA #: 11228529
mediumVEHICLE SPEED CONTROL
Filed: Jul 2018

WHILE ON A FAMILY TRIP TO SAN DIEGO FROM MY HOME IN RIOLINDA CA WE EXPERIENCED A STRONG JERK MOTION FOLLOWED BY A ACCELERATION WHILE THE CAR WAS DRIVING IN CRUISE CONTROL. MY HUSBAND TRIED TO REMOVE THE CRUISE CONTROL SO THAT HE CAN RETURN TO CONTROLLING THE ACCELERATION HIMSELF AND IT WAS STILL ACCELERATING MORE. HE SLAMMED AND THEN CONTINUOUSLY SLAMMED ON THE BRAKES ALMOST REAR ENDING ANOTHER VEHICLE. WE HAVE REFRAINED FROM USING CRUISE CONTROL.

NHTSA #: 11104979
mediumVEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES
Filed: Jan 2018

TWO DAYS AGO MY ABS AND ESC LIGHT CAME ON, I HAVE ALSO NOTICED SINCE THEN I HAVE NO CRUISE CONTROL. IN THE WINTER HERE THE ROADS ARE QUITE SICK, AND THE ANTILOCK BRAKES THAT ARE ON THIS VEHICLE NO LONGER FUNCTION. WHEN I WAS DRIVING INTO WORK AND CAME TO A STOP LIGHT, I TRIED TO STOP AND KEPT SLIDING AS A RESULT.

NHTSA #: 11064379
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
CrashFiled: Jan 2017

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO SLOW DOWN THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL SEIZED IN THE OPEN POSITION. THE CONTACT STATED THAT THE ENGINE REVVED EXCESSIVELY AT THE TIME OF THE CRASH. A POLICE REPORT WAS FILED. THE CONTACT WAS NOT INJURED, BUT THE FRONT SEAT PASSENGER SUFFERED MINOR BRUISING FROM THE SEAT BELT. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE OF THE CRASH TO A NEARBY INDEPENDENT MECHANIC. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA #: 10948696
mediumVEHICLE SPEED CONTROL,ENGINE
Filed: May 2016

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND ACCELERATION. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

NHTSA #: 10865845
mediumVEHICLE SPEED CONTROL,SERVICE BRAKES
Filed: Dec 2015

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO STOP WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.

NHTSA #: 10811923
mediumVEHICLE SPEED CONTROL
Filed: Dec 2015

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE AT A RED LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY WHILE THE CONTACT'S FOOT WAS ON THE BRAKE PEDAL. IN ORDER TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,500.

NHTSA #: 10810497
mediumVEHICLE SPEED CONTROL
Filed: Aug 2014

SHORTLY AFTER REFUELING MY VEHICLE WOULD IDLE ROUGHLY SUCH AS WHEN I AM STOPPED AT A TRAFFIC LIGHT OR STOP SIGN AND THEN THE ENGINE WOULD BEGIN RACING. ON AT LEAST ONE OCCASION WHEN ON AN ON RAMP TO AN INTERSTATE I WAS ACCELERATING TO HIGHWAY SPEED AND THE VEHICLE STOPPED ACCELERATING AND THE TACHOMETER RED LINED (EXCEEDED 7000 RPM'S) WITHOUT ANY CHANGE IN INPUT TO THE GAS PEDDLE. THESE SYMPTOMS HAVE CONTINUED AND I EXPERIENCE OCCASIONAL AND INTERMITTENT ROUGH IDLING EVEN DAYS AFTER REFUELING. I HAVE HAD MY VEHICLE IN THE SERVICE DEPT. ON A MYRIAD OF OCCASIONS AND THEY HAVE BEEN UNABLE TO REPAIR THE PROBLEM. *TR

NHTSA #: 10628955

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