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2017 Dodge Grand Caravan Electrical Problems

132 owner-reported electrical complaints from NHTSA data

132
Complaints
1
Recalls
1
Crashes
2
Fires
Jan 2020Dec 2021
Date Range

Data sourced from NHTSA public database. For informational purposes only. Always consult a qualified mechanic.

Electrical Recalls (1)

RECALLCampaign #18V524000

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Owner Complaints (132)

criticalELECTRICAL SYSTEM,STRUCTURE
Filed: Jul 2025

Vehicle: 2017 Dodge Grand Caravan Component/System: Sliding door lock actuator Is the part available for inspection upon request? Yes Description of the Issue: The sliding door lock actuator failed, causing the door to remain locked at all times. The door cannot be opened manually or using the power door controls.

NHTSA #: 11676537
criticalELECTRICAL SYSTEM
Filed: Dec 2024

The issue is with the door locking system making a very loud buzzing noise when the doors either automatically lock/unlock or the lock/unlock buttons on the key fob are pressed. Not only is it irritating, but it is incredibly distracting as the loud noise is unexpected.

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NHTSA #: 11628765
criticalELECTRICAL SYSTEM
Filed: May 2024

Hello, My van is having a pcm issue that some vins have that theres a recall is on. While driving the vechile will randomly shut off and turn back on. This has almost cause a accident with my kids in the car.

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NHTSA #: 11590734
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Apr 2024

Unable to open rear left sliding door, lock actuator is failed. Burning smell from left sliding door 1 year ago. Right sliding door make buzzing noice from the lock actuator area, sometimes unable to open sliding door.

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NHTSA #: 11582216
criticalELECTRICAL SYSTEM
Filed: Feb 2024

The automatic sliding rear door is stuck in the lock position causing it to not be able to open automatically or manually. This poses a huge risk of there was a vehicle fire or other incident that wouldn't allow my back seat passengers to get out of the car. The door will not lock or unlock.

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NHTSA #: 11574136
criticalELECTRICAL SYSTEM
Filed: Dec 2023

The drivers side door remained locked when all other door are set to unlock. The drivers side door will not come unlocked whether by remote or manually pushing unlock. This happened on its own.

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NHTSA #: 11560991
criticalELECTRICAL SYSTEM
Filed: Feb 2023

Driver's side power door has completely seized and will not open. This is a serious safety concern on this vehicle as it is used for the transportation of several children and should an accident happen the chance of being trapped is 50% since the door will not open at all.

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NHTSA #: 11508389
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Oct 2022

About 7 months ago the drivers side rear door would not open , after about 2 months I took my Van to Bryden's dealer in Beloit WI. The people in the repair area, said it would cost $800 or more to repair. I could not afford that.

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NHTSA #: 11491458
criticalELECTRICAL SYSTEM
Filed: Oct 2022

The driver rear sliding door locking mechanism failed in the locked position preventing the door from functioning. The passenger front door lock actuator has failed preventing normal functioning of the door lock causing the car to remain unlocked after pressing the door lock buttons as well as preventing the door from unlocking if the door lock was manually locked.

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NHTSA #: 11489401
criticalELECTRICAL SYSTEM
Filed: Aug 2022

I attempted to turn off my engine and removed and key as usual and walked away. Fire department calls me and says my van is smoking. Turns out even though I removed the key the engine kept running but the fans turned off causing my van to over heat and parts of my engine cracked leaking oil and coolant.

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NHTSA #: 11479206
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: May 2022

Drivers sliding back door stuck in lock position. Will not unlock or open even manually. I have two special needs kids and I bought the double doors for safety in a crash.

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NHTSA #: 11465650
criticalELECTRICAL SYSTEM
Filed: Mar 2022

Passenger side rear sliding door is stuck closed. I transport my grandchildren in this vehicle and this poses a SERIOUS safety hazard if involve in an accident or fire!

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NHTSA #: 11457267
criticalELECTRICAL SYSTEM
Filed: Mar 2022

The passenger sliding door power lock has failed, and will not operate. Yes it is available for inspection upon request. The lack of power locks on the passenger sliding door is a danger because it's supposed to lock automatically when you get up to speed to prevent accidental openings.

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NHTSA #: 11455430
criticalELECTRICAL SYSTEM,STRUCTURE
Filed: Dec 2021

The driver side passenger door is stuck on lock, it will not open from outside or inside or with the fob, this creates a safety issue for removing my children in case of an accident or being able to get to them in case of an emergency.

NHTSA #: 11445538
criticalELECTRICAL SYSTEM
FireFiled: May 2021

I was sitting in my van, with it running at Sonic, and I started smelling a terrible smell. I thought the smell was coming form outside so I rolled up the windows and the van started filling up with smoke.

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NHTSA #: 11418834
criticalELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Feb 2021

In dec, the engine light came on. The car would do like going over speed tacks, shake, when it was between 45 to 60 MPH. Took to dealership for reading, they couldn't get a good reading, it stopped.

NHTSA #: 11395661
criticalELECTRICAL SYSTEM
Filed: Jan 2021

For no reason my right sliding door started making a buzzing sound when unlocking it. So, now every time I open or unlock the door I hear this very loud buzzing sound. I have read that this is very common with dodge grand caravans.

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NHTSA #: 11390463
criticalELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jan 2021

Could mean the difference between life and death. 2017 dodge grand caravan driver's side sliding door will not unlock. This a safety issue because it prevents the passengers in the back from exiting quickly in case of emergency.

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NHTSA #: 11387720
criticalELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
CrashFiled: Dec 2020

My wife hit a deer going 70 MPH driving northbound on i65 right after crossing the tenn. State line. The deer hit the front center and passenger front of the van and the airbags never deployed.

NHTSA #: 11383435
criticalELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
Filed: Oct 2020

My problem with my car is that the driver and passenger airbags exploded without having a car or a car that crashed me I was driving my normal car and suddenly the air bags exploded.

NHTSA #: 11365805
criticalELECTRICAL SYSTEM
Filed: Oct 2020

The actuator on the sliding back door has stopped working properly. The door will not unlock or open, causing a major safety issue. This could potentially trap me or my family in the car during a fire or wreck.

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NHTSA #: 11362465
criticalELECTRICAL SYSTEM
Filed: Aug 2020

My driver's side rear door is stuck in the lock position. I can't un lock it manually, I can't un lock it with the key fob or the panel button on the roof. The door will not open.

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NHTSA #: 11350287
criticalELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
Filed: Mar 2020

I bought this dodge carvan 2017 it has 41700 miles after I start the van and move it about 20 feet it automatically locks the doors and the right side sliding door in the back makes a big noise this has been going on for a week now the back sliding door is stuck and cannot be moved , took it to dealer said it will cost $1100 . It I have an accident and my child is trying to get out and cant .

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NHTSA #: 11316538
criticalELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
Filed: Feb 2020

'chrysler's tipm is a computer run amuck ' owners report that their vehicles act as if possessed and leave them in dangerous situations ' stalled vehicles stranded without warning on the highway, fuel pumps that won't shut off, windows that open and shut, airbags that won't deploy.

NHTSA #: 11309686
criticalELECTRICAL SYSTEM
Filed: Jul 2019

Engine light was on, code read as a misfire in coil #2, paid $400 to have coil replaced and the light is still on. The van still shakes while driving and while in idle.

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NHTSA #: 11230450
criticalELECTRICAL SYSTEM
FireFiled: Jun 2018

The rear power outlet (between the middle rear set and rear set on driver side) caught fire. We were driving in ocala, fl entering the i75 highway on ramp when we saw smoke and then flames shooting from the rear power outlet. We got the kids out of the van and the fire took over the entire van.

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NHTSA #: 11103864
highELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Mar 2026

Your vehicle jerked when slowing down or stopping, and a diagnostic scan showed a catalyst system efficiency code (P0420). After bringing it to the dealership and approving recommended maintenance, your car shut off while driving shortly after pickup. The dealership then diagnosed a failing catalytic converter that needed replacement, but even after paying for the repair, your car continued to jerk and show the same diagnostic codes, suggesting the root cause may not have been properly identified.

NHTSA #: 11724542
highELECTRICAL SYSTEM
Filed: Jul 2025

The contact owns 2017 Dodge Grand Caravan. The contact stated that upon reversing and shifting to drive(D), the vehicle lost motive power. The contact turned off the vehicle, and four bystanders assisted the contact in pushing the vehicle into a parking spot.

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NHTSA #: 11677223
highELECTRICAL SYSTEM,ENGINE
Filed: Nov 2024

While stopped at red lights, stopped in traffic or drive-thru services the vehicle to stall out and must be restarted to drive again. I took the vehicle to the auto repair shop, The KAR Shop in Rogers, AR. The board certified mechanic tried to diagnose the reason for the stall and stop and could not find a reason for the problem.

NHTSA #: 11627603
highELECTRICAL SYSTEM
Filed: Oct 2023

The contact owns a 2017 Dodge Grand Caravan. The contact stated when she attempted to start the vehicle there was no sound of the starter motor and the instrument cluster remained black when she turned the ignition on. The contact had attempted to jump start the vehicle and had to have the vehicle towed to an independent mechanic.

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NHTSA #: 11549230
highELECTRICAL SYSTEM
Filed: Sep 2021

We just bought a 2017 Grand Caravan from a dealer. The door makes a loud buzzing sound when you use the lock or try to open the door. After research, it seems to be the lock actuator and is happening to many people.

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NHTSA #: 11431478
highELECTRICAL SYSTEM
Filed: Oct 2020

Vehicle had prior issues of stalling when stopped in traffic which resulted in transmission being replaced under warranty. Several months after transmission was replaced, the vehicle would not turn on at all after just having driven the vehicle 30 minutes prior. Both the battery and alternator had to be replaced.

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NHTSA #: 11365187
highELECTRICAL SYSTEM
Filed: Mar 2020

The van stalls while running and sometimes won't start while the interior lights flicker. While driving, the headlights dim and flicker while the interior lights are normal. I checked my battery, starter, and alternator and the mechanic tested them and said they were all good.

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NHTSA #: 11316810
mediumELECTRICAL SYSTEM
Filed: Mar 2026

The power locks on your sliding doors aren't working properly. Dodge has issued a warranty bulletin extending coverage for this problem to 10 years/100,000 miles, but your 2017 Grand Caravan with 44,000 miles hasn't been included in the affected vehicles list. You're requesting that your vehicle be added to this extended warranty coverage. The fix will likely involve replacing or repairing the door lock actuator mechanism.

NHTSA #: 11727423
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Mar 2026

The driver's side sliding door lock has seized up and will not let you open the door at all. It won't open with a remote or manually it is solid as a rock. The passenger side sliding door motor makes a horrible sound every time it locks or unlock.

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NHTSA #: 11723719
mediumELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Filed: Dec 2025

Check engine light codes match possible recall for vehicle now I'm having the same issues

NHTSA #: 11702466
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Aug 2025

I first had this happen months ago and now I found another place to post about it. The locking and unlocking motor on the passenger sliding door is making a horrible noise and buzzing sound. This happens every time you lock or unlock it.

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NHTSA #: 11682592
mediumELECTRICAL SYSTEM
Filed: Jul 2025

Door lock actuator on passenger sliding door beginning to make noise before it likely will fail and not automatically lock door as vehicle accelerates. This is a recall item on the two prior years of this same vehicle.

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NHTSA #: 11674747
mediumELECTRICAL SYSTEM
Filed: Jun 2025

Driver side sliding door lock jammed shut! No way to use the door causing safety issue in an emergency. Lock will not release.

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NHTSA #: 11669453
mediumELECTRICAL SYSTEM
Filed: Jun 2025

Power door is broke and won’t open. There was a notice sent out about it but no repairs appeared

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NHTSA #: 11666965
mediumELECTRICAL SYSTEM
Filed: Apr 2025

A few weeks ago, our passenger side rear sliding door stopped locking. Yesterday when I unlocked the doors, a very loud noise came from the door. It has happened every time I have unlocked the doors since & it scares my kids every time.

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NHTSA #: 11654789
mediumELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Filed: Jul 2024

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the rear driver's and passenger's side sliding doors failed to unlock as needed. There was no warning light illuminated.

NHTSA #: 11597936
mediumELECTRICAL SYSTEM
Filed: Mar 2024

The driver's side sliding door is stuck in the locked position and the passenger side sliding door is making a loud buzzing noise when unlocked which means that one is next to go out from what I read. If both of them get locked this poses a major safety issue getting small passengers out of the back in case of emergency.

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NHTSA #: 11575228
mediumELECTRICAL SYSTEM
Filed: Sep 2023

The passenger sliding door starting making a squeaky noise and now won’t open or even unlock. The lock actuator is not working causing this to be a safety issue. I know it was a recall on certain caravan but mine was not.

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NHTSA #: 11545872
mediumELECTRICAL SYSTEM
Filed: Sep 2023

The drivers side door remained locked when all other door are set to unlock. The drivers side door will not come unlocked whether by remote or manually pushing unlock. This happened on its own.

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NHTSA #: 11544154
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Sep 2023

When locking and unlocking the doors or using the automatic lock when the car is in drive, the driver side sliding door either will not unlock at all (even manually) or when it automatically locks and unlocks it makes an aggressive vibration sound and does not work. I have to go through the passenger side sliding door to take the car seat out of the van.

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NHTSA #: 11542692
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Apr 2023

This appears to be a known problem in these but my vehicle was built AFTER the period Chrysler acknowledged a problem for. My van was built in June 2017 whereas the settlement states vehicles built until January of 2017. I paid $400 to have the dealer replace the lock actuator in the passenger sliding door in July 2021.

NHTSA #: 11517358
mediumELECTRICAL SYSTEM
Filed: Sep 2022

Passenger sliding door buzzing and locking shut, creating a major safety issue not being able to get out quickly in an emergency. The door actuator on same year grand caravans were affected according to NHTSA recent probe. Chrysler is repairing those with inoperable doors, but my VIN is not included in the 2022 bulletin!

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NHTSA #: 11486743
mediumELECTRICAL SYSTEM
Filed: Aug 2022

The driver side sliding door imakes a loud buzzing sound when the door locks. This occurs when the locks are manually activated (by door button or remote) and when the door locks are activated due to movement/speed. This is a potential safety issue as if the door fails to open in an event of an emergency, this could put life in danger.

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NHTSA #: 11479013
mediumELECTRICAL SYSTEM
Filed: Jun 2022

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle failed to start with message "NO FUSE" displayed. The contact stated that the vehicle was jump-started however, the check engine warning light illuminated.

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NHTSA #: 11471179
mediumELECTRICAL SYSTEM
Filed: May 2022

A loud buzzing noise when locking or unlocking doors. Sounds like it’s coming from the automatic sliding door on drivers side.

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NHTSA #: 11463401
mediumELECTRICAL SYSTEM
Filed: Apr 2022

The component that failed are the passenger sliding doors. The actuator has failed. Both passenger sliding doors do not close automatically.

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NHTSA #: 11462822
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Mar 2022

Three months ago my left passenger sliding door just stopped working. It can no longer be opened via keyfob or manually. I'm afraid to let my family ride in the back now for fear they'll be trapped due to this door or the other door failing.

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NHTSA #: 11458404
mediumELECTRICAL SYSTEM
Filed: Dec 2021

The sliding door drivers side has malfunctioned. Stuck in lock position. Cannot unlock or lock.

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NHTSA #: 11443402
mediumELECTRICAL SYSTEM
Filed: Sep 2021

The right door electric lock actuator makes bussing noise when you unlock the door.This seems to be a common problem with many vans . I have 65000 Klms on the vehicle from my research it will cost around $600 to fix . I am concerned that eventually the lock will fail and compromise my vehicle.

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NHTSA #: 11433722
mediumELECTRICAL SYSTEM
Filed: Aug 2021

The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle lost motive power and electrical functions. The vehicle was able to be restarted and functionality was restored.

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NHTSA #: 11428317
mediumELECTRICAL SYSTEM
Filed: Jul 2021

Both sliding door locks on my Dodge Caravan are not working. The driver’s sliding door will not lock with the key fob or with the button inside the car. On the passanger’s sliding door side, the door is stuck in the unlocked position.

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NHTSA #: 11426894
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: May 2021

The drivers side rear passenger sliding door is stuck in lock mode. The locking mechanism is stuck shut and cannot be unlocked either manually or with the remote unlock button. Therefore the door is stuck closed and can not open.

NHTSA #: 11417686
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Mar 2021

Tl* the contact owns a 2017 dodge grand caravan. The contact stated that the sliding door failed to open from inside or outside the vehicle. The vehicle was not taken to a dealer.

NHTSA #: 11403940
mediumELECTRICAL SYSTEM
Filed: Feb 2021

Everytime I unlock the door or open the door (sliding left passenger door in the backseat) it makes a loud buzzing noise. It seems to be getting louder and louder and is so loud it is a distraction and can be heard from outside of the vehicle.

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NHTSA #: 11395613
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Jan 2021

I own a 2017 dodge grand caravan gt and my rear sliding driver side door just stopped working for no reason. It is locked in position and the door won't open. I got in the vehicle one morning and while warming it up I went to open the door and it just would not open.

NHTSA #: 11389167
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Nov 2020

Rear power sliding door stuck closed. The rear power sliding door appears to have no manual method of opening. When electrical components fail the passengers have no way of forcing open.

NHTSA #: 11373148
mediumELECTRICAL SYSTEM
Filed: Aug 2020

While driving on the highway,, the check engine light came on along with the traction control warning light. Also, the vehicle would not come out of the park position and the brake pedal could not be used to cancel the cruise control. When this was investigated it was found the brake switch/circuit needed to be replaced.

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NHTSA #: 11351404
mediumELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
Filed: May 2020

Driver side sliding door will not open and is in the unlock position. Seems to be a common problem on these. Have 4 kids so this very unsafe/ hug inconvenience.

NHTSA #: 11326031
mediumELECTRICAL SYSTEM
Filed: Mar 2020

Van may or may not start, or shuts off randomly. I have replaced the battery 3 times and changed an alternator. I have noticed that other vans have been recalled for a non start, but for some reason my fan isn't included.

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NHTSA #: 11316789
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Feb 2020

Front passenger door unlatched while the vehicle was in motion and will not latch. Door can not be shut and remain latched rendering the vehicle inoperable. This also happened to the driver side door and was repaired on 01/06/20

NHTSA #: 11310645
mediumELECTRICAL SYSTEM,ENGINE
Filed: Dec 2019

Driving on highway about 75 MPH with cruise set. It was almost as if the vehicle shut off, I lost all connection and my computer went whack. All the check engine lights came on etc .

NHTSA #: 11288217
mediumELECTRICAL SYSTEM,STRUCTURE
Filed: Aug 2019

Tl* the contact owns a 2017 dodge grand caravan. The contact stated that the rear driver's side sliding door failed to function properly. There were no warning indicators illuminated.

NHTSA #: 11243689
mediumELECTRICAL SYSTEM
Filed: Jul 2019

Tl* the contact owns a 2017 dodge grand caravan. While driving various speeds, the vehicle would suddenly shut off and could not be immediately restarted. The vehicle was not diagnosed or repaired.

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NHTSA #: 11230030
mediumELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jun 2019

Are 2017 dodge grand canavan has shut of when we are driving on multiple occasions. The first major issue we had with the van, was when my wife park at the local retailer store and removed the key and it did not shut off. We took it to the dealership and they couldn't find anything wrong.

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NHTSA #: 11222318
lowELECTRICAL SYSTEM
Filed: Feb 2026

I believe my door actuator on the driver’s side has failed as of 2/23/26 The door will not unlock. I cannot open or close it. The court case that was open has closed as of September 2025 and the recall is no longer active.

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NHTSA #: 11720066
lowELECTRICAL SYSTEM
Filed: Nov 2024

Sliding door lock actuator

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NHTSA #: 11627819
lowELECTRICAL SYSTEM
Filed: Jun 2024

The driver’s side sliding door is stuck in the locked position. It can not be manually unlocked or unlocked using the fob or unlock button. There was no indication the system was failing.

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NHTSA #: 11597719
lowELECTRICAL SYSTEM,STRUCTURE
Filed: Jun 2024

We found a warranty extension for Dodge Caravan Driver and Passenger Sliding Door Power Lock Actuators, but when I searched for our VIN, it is not included, but we are having the same problem. All of a sudden, our driver side sliding door was stuck shut, and would not open manually or with the key fob.

NHTSA #: 11595447
lowELECTRICAL SYSTEM
Filed: Apr 2024

The driver side sliding door lock actuator has failed. I found MOPAR Warranty Bulletin number D-21-15, dated November 10, 2021 that indicates Dodge has extended the warranty for this part to 2015-2017 year Grand Caravans because this part commonly fails. However, Dodge is refusing to cover the replacement of this part for my vehicle.

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NHTSA #: 11583298
lowELECTRICAL SYSTEM
Filed: Mar 2024

Key fob will not function. No acess to inside vehicle.

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NHTSA #: 11578932
lowELECTRICAL SYSTEM
Filed: Feb 2024

There appears to be an electrical problem when locking/unlocking the doors, and a loud buzz occurs and at times, the doors hesitate to lock or unlock, which in my opinion, is a safety hazard.

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NHTSA #: 11571319
lowELECTRICAL SYSTEM
Filed: Feb 2024

Both electrical doors don't want to open.

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NHTSA #: 11569528
lowELECTRICAL SYSTEM,STRUCTURE
Filed: Aug 2023

The rear drivers side slider door has locked shut and no amount of tries to release the lock will work. This is a major safety concern being that we cannot open the door manually or otherwise in case of emergency

NHTSA #: 11536186
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jul 2023

The passenger's side sliding door lock switch is stuck in the locked position, so I can't open that door. There is a huge safety issue because the passengers can't open that door to exit, in case of an emergency. The car manufacturer issued a recall (Mopar X98) for this very same issue but it didn't include my car serial number, because my car is newer by about a month.

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NHTSA #: 11533516
lowELECTRICAL SYSTEM
Filed: Jun 2023

The rear drivers side door is locked shut. This is is serious safety issue in an emergency. Especially with small children.

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NHTSA #: 11527617
lowELECTRICAL SYSTEM
Filed: Apr 2023

The front passenger door started to not unlock when using the fob. Now it won't lock or unlock at all. Starting this week the front driver-side door started to have the same issue.

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NHTSA #: 11518744
lowELECTRICAL SYSTEM
Filed: Mar 2023

Every time I open the door - either from the inside, or the outside, or even using the automatic opener from the keyring there is a loud buzzing sound. It's a risk as I am not sure that the door is working properly.

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NHTSA #: 11513915
lowELECTRICAL SYSTEM
Filed: Mar 2023

Our vehicles right sliding door has been making a buzzing sound when unlocking said door. Many other caravans have had this problem with the same part, the lock actuator. Our buzzed until one day the door completely stopped unlocking and now we cannot use the door for entry or exit.

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NHTSA #: 11510533
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Aug 2022

The passenger side sliding door lock is stuck in the unlock position, so I can't lock the door. The driver side sliding door lock is stuck in the locked position, so I cannot open that door. Both locks cannot be changed manually.

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NHTSA #: 11482302
lowELECTRICAL SYSTEM,STRUCTURE
Filed: Aug 2022

The driver side sliding door of the van is stuck in a locked position. It cannot be unlocked manually or remotely. There is no way for a passenger to open that door in event of emergency.

NHTSA #: 11481034
lowELECTRICAL SYSTEM
Filed: Aug 2022

The passenger side sliding rear door just suddenly doesn't open, doesn't unlock, you are unable to open it even manually.

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NHTSA #: 11477189
lowELECTRICAL SYSTEM,STRUCTURE
Filed: Jul 2022

The passenger side automatic sliding door has stopped working. Can’t open it manually either. The door is stuck in a closed position and can’t even unlock the door.

NHTSA #: 11475586
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jul 2022

I've noticed several other complaints about the sliding door lock actuator failing, making it impossible to open door. Mine hasnt failed completely yet, although the gears are making a loud buzzing.just reporting.

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NHTSA #: 11474730
lowELECTRICAL SYSTEM
Filed: Jul 2022

Component: Front Drivers Window Regulator Safety: Window popped and fell straight down while driving. Me, and my children where put at risk of it breaking and glass flying everywhere. It has happened not only once to me but twice, in my other Van of the same style different make (Chrysler Town & Country).

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NHTSA #: 11474092
lowELECTRICAL SYSTEM
Filed: Jun 2022

Our 2017 back sliding doors won’t open we had to get people out by the front passenger door. It will not open manually. This was very scary!

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NHTSA #: 11468102
lowELECTRICAL SYSTEM
Filed: May 2022

The driver's side automatic rear door will not open or close. The locking mechanism appears to be stuck and will not lock or unlock.

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NHTSA #: 11463688
lowELECTRICAL SYSTEM,STRUCTURE
Filed: Apr 2022

The driver's side door will no longer open, whether automatically or manually. You cannot manually unlock the door from the inside or open it from the inside, which poses a safety issue, in my opinion.

NHTSA #: 11462644
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Apr 2022

The lock actuator on the sliding door is stuck in the lock position and the other side is going out making a loud sound. Only 63k miles. If both go out how could a person who can’t walk get out?

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NHTSA #: 11459783
lowELECTRICAL SYSTEM,STRUCTURE
Filed: Mar 2022

Passenger rear sliding door will not open even manually

NHTSA #: 11454906
lowELECTRICAL SYSTEM,STRUCTURE
Filed: Feb 2022

Drivers side passenger door lock stuck in locked position. Door will not open automatically and can not be opened manually.

NHTSA #: 11450549
lowELECTRICAL SYSTEM
Filed: Jan 2022

Rear sliding door is stuck shut and will jot open with any power buttons nor manually. This poses a safety hazard should there be an emergency.

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NHTSA #: 11447970
lowELECTRICAL SYSTEM
Filed: Dec 2021

Rear door makes a buzzing sound when door is unlocked. Door also does not seem to function properly when closing and opening.

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NHTSA #: 11442942
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2021

The sliding door on the passenger side stopped working and will not open manually or with the buttons on the remote or the buttons in the car.

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NHTSA #: 11441802
lowELECTRICAL SYSTEM
Filed: Nov 2021

The passenger side electronic locks stopped working and will not allow the doors to open. Passengers could be trapped in car and unable to be removed from inside

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NHTSA #: 11441046
lowELECTRICAL SYSTEM,STRUCTURE
Filed: Nov 2021

Since I purchased my 2017 Dodge Caravan, a piece of the door panel came off while driving down the road. The rear air cuts in and out. The horn cuts in and out.

NHTSA #: 11440403
lowELECTRICAL SYSTEM
Filed: Oct 2021

The door lock actuator on the sliding drivers side door is making a loud buzzing sound when the doors are locked and unlocked. The door lock actuator on the passenger side sliding door has quit working.

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NHTSA #: 11436784
lowELECTRICAL SYSTEM
Filed: Jul 2021

Passenger side sliding door actuator stopped working and is stuck in the locked position preventing opening of the door from the outside or inside or with the key fob. Door will not open at all which is a huge safety risk in case of emergencies and someone needs to get inside or out of the vehicle quickly.

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NHTSA #: 11425576
lowELECTRICAL SYSTEM
Filed: Jul 2021

Driver’s side sliding door is stuck shut and will not unlock with key FOB, the unlock buttons on the passenger and driver side doors, and also will not unlock manually. Tried opening the door with automatically with key FOB button, the button located by the rearview mirror, and also opening it manually from the inside and outside, but door does not open.

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NHTSA #: 11424888
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Jul 2021

The rear sliding door on the driver side is stuck in the locked position and cannot be opened either manually or electronically.

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NHTSA #: 11423919
lowELECTRICAL SYSTEM
Filed: Jul 2021

There is a loud buzzing sound coming from the passenger sliding door whenever the vehicle is locked or unlocked. Door actuator is failing.

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NHTSA #: 11423772
lowELECTRICAL SYSTEM,STRUCTURE
Filed: Apr 2021

The driver side sliding door will not unlock to open. I have paid 725 at a mechanic for an actuator and labor, when I got home the door still dodnt open. I took it to an auto body shop and paid $89.00 for it to open once after greased then it jammed again.

NHTSA #: 11408158
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Apr 2021

The drive side sliding door the door won't unlock.

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NHTSA #: 11407517
lowELECTRICAL SYSTEM,STRUCTURE
Filed: Apr 2021

The drivers side passenger sliding door is stuck in the lock position. I can not manually unlock it, it will not unlock with my key fob or the buttons on the interior. The door is stuck closed and locked.

NHTSA #: 11407007
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Mar 2021

The rear sliding doors opened, I loaded my child and gear into the van. When we reached our destination, the dies would not unlock or open, trapping her in the car. We had to have her climb into the passenger seat and exit that way.

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NHTSA #: 11404430
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Feb 2021

The driver's side sliding door became stuck in the lock position. It will not unlock manually or electrically with the power lock button or key fob. The door will not open at all.

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NHTSA #: 11395876
lowELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Filed: Feb 2021

2017 dodge grand caravan driver side door just stopped operating. Cannot open with key fob or manually inside or out. This poses a safety concern as you cannot get in or our of vehicle on that side in the back seats.

NHTSA #: 11390970
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Nov 2020

Driver side door does not lock or unlock with button inside or button on key fob

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NHTSA #: 11374410
lowELECTRICAL SYSTEM
Filed: Sep 2020

Each and every time my vehicle is locked or unlocked it makes a high pitched buzzing sound. This also occurs when doors are opened after the doors have been locked as part of the automatic security when it has been operated or when they were locked when the vehicle was stationary the whole time.

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NHTSA #: 11354347
lowELECTRICAL SYSTEM
Filed: Sep 2020

The temp control panel turned on by itself, I can shut it off and it will come back on. I can turn it down and it will turn the fan on full power again automatically. I have a 3 minute video of it happening all on its own.

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NHTSA #: 11354397
lowELECTRICAL SYSTEM,STRUCTURE
Filed: Sep 2020

Door stuck in locked position, 78000 miles. Can not manually unlock or unlock with automatic opener.

NHTSA #: 11353203
lowELECTRICAL SYSTEM
Filed: Aug 2020

Passenger side rear sliding door would not lock. Had to get a new actuator. One month later, the driver side rear sliding door was stuck in the lock position.

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NHTSA #: 11350685
lowELECTRICAL SYSTEM
Filed: Aug 2020

Rear passenger door actuator buzzes, door sticks open and won't close. Started randomly.

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NHTSA #: 11349618
lowELECTRICAL SYSTEM
Filed: Jul 2020

The drive side sliding door locking mechanism gets stuck and will not open, close, or unlock correctly, presenting a safety issue if something were to happen and you could not get out quickly and safely. The only way to get the door working properly is to hold down the manual lock and press the button on the fob to open the door at the same time.

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NHTSA #: 11341779
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)
Filed: May 2020

My AC went out only in the front 1/3 of the van about 3 months ago and started to have a slight buzzing sound under my dash a couple weeks ago when any electrical device is plugged into an outlet or the AC is turned on.

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NHTSA #: 11326055
lowELECTRICAL SYSTEM
Filed: May 2020

Lock actuator is stuck in the unlock position which means my kids could open the door manual while driving. Door will not lock at all on that door. Only notice it today when my son tried to open the door while that car was locked and had set off the alarm.

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NHTSA #: 11323518
lowELECTRICAL SYSTEM,STRUCTURE
Filed: Mar 2020

Both rear doors will not open at times from any source (ie. Handle, key, or button on upper dash). Worked fine then all of the sudden the door won't open.

NHTSA #: 11317814
lowELECTRICAL SYSTEM
Filed: Feb 2020

The sliding back passenger doors do not open with the remotes. They also lock up and cannot be unlocked or even opened manually. This is a huge danger as in the event of an emergency passengers cannot get out of the vehicle.

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NHTSA #: 11309377
lowELECTRICAL SYSTEM
Filed: Jan 2020

Driving down the road and the radio just randomly shuts down. Screen goes black for about 10 seconds, then restarts itself. All pre-saved stations are still there but it's almost like we turned the car off, then turned it back on.

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NHTSA #: 11301061
lowELECTRICAL SYSTEM,STRUCTURE
Filed: Jan 2020

The passenger side door slams really hard when closing while on a hill and the sensor doesnt stop the door from shutting. The door slammed on my daughters foot. The vehicle was parked in my drive front facing downward.

NHTSA #: 11297504
lowELECTRICAL SYSTEM
Filed: Aug 2019

Sliding door behind drivers side stuck in "lock" position. Will not unlock. This is a very widespread problem with 100s of complaints online.

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NHTSA #: 11244362
lowELECTRICAL SYSTEM
Filed: Aug 2019

Driver side rear sliding door got stuck in a locked and closed position rendering the door unable to open while in a stationary position (in park). Mechanism to lock/unlock the door stuck in the middle position unable to be engaged into either a firm locked or locked position. Problem is suspected to be with the door actuator.

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NHTSA #: 11244457
lowELECTRICAL SYSTEM
Filed: Apr 2019

Passenger side sliding door stopped locking and unlocking causing a safety hazard for children and passengers in the back seat.

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NHTSA #: 11203137
lowELECTRICAL SYSTEM,AIR BAGS,ENGINE
Filed: Feb 2019

While coming to a stop the vehicle will shut down. There is a ding like the a seatbelt isn't buckled, the lights flash and the vehicle just shuts down like someone turned the key off.

NHTSA #: 11181192
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER
Filed: Oct 2018

Ignition switch fail to star .when you initial is frequent almost most the time

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NHTSA #: 11133181
lowELECTRICAL SYSTEM
Filed: Aug 2018

My son was almost closed in the door getting in the van doors failed to open back up and literally almost closed him in. I had to tell him to move quickly

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NHTSA #: 11115357
lowELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Filed: Feb 2018

The blower only works on heat, and only rear controls. Still not normal amount of heat. Front do not not work unless it is on defrost, barely enough heat displaced on wind shield causing visibility in the winter to be horrible.

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NHTSA #: 11067356

Other 2017 Dodge Grand Caravan Issues